Name: Courtyard by Marriott Reno Downtown/Riverfront
Address: 1 Ballpark Lane, Downtown Reno, Reno, Nevada, United States of America, Reno, Washoe County, US
Price range: $184–$407 per night
Rating: 8.35

What guests think

Across the reviews, Courtyard by Marriott Reno Downtown/Riverfront earns consistent praise for cleanliness, welcoming staff, and a convenient location, while opinions differ on certain practicalities and aspects of comfort overall.

Many travelers enjoy quiet stays, spacious layouts, and amenities such as the pool, hot tub, patio, and an on-site bistro. Recurring downsides involve paid parking and congestion during games, no complimentary breakfast or lobby coffee, sporadic housekeeping, and maintenance or noise issues like loud A/C, sofa beds, or worn linens. Several reviews also flag nearby encampments and an uneven sense of safety that can detract from river-facing rooms. Overall, expect a modern, non-casino option with strong basics and a few location and policy trade-offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests like the outdoor patio, pool and hot tub, and the convenient on-site bistro/bar. Drawbacks include paid or crowded parking (shared garage and low clearance), limited bistro hours, and occasional maintenance or towel issues at the pool and gym.

Related guest reviews

8

Tom

Nov 27, 2023

·

Stayed 4 nights

All was good there at the hotel I have a nice stay there. The only thing I didn't like so much there was only certain hours to get any food as t the besstro . But I guess for the size of the place they have to have. That way .

8

Hugh

Jan 15, 2025

·

Stayed 3 nights

unfortunately, Hotels did not inform us of the low clearance for the hotel parking garage. Consequently, we had to park a block away and walk in the cold and dark to reach the hotel entrance. The garage has a 6' 5" clearance and we were just one inch too tall. Be blame Hotels for this oversight.

8

Susan

Aug 19, 2023

·

Stayed 2 nights

Never any pool towels

10

Katherine

Jun 3, 2024

·

Stayed 1 night

Beautiful, peaceful property with everything we could possibly want. Spacious updated rooms with fridge, microwave, bathtub, comfortable beds and bedding. Outdoor seating to enjoy a meal or drink with a river view. Restaurant and bar onsite.The pool and hot tub are outside next to the trees but fully covered for an indoor/outdoor feel. One of the most spacious and welcoming lobbies I've seen. Parking is in the garage across the street but it was not inconvenient. I would definitely stay here again. Casinos are nearby if you want to play but stay in a quiet environment.

10

Lesett

Jun 19, 2025

·

Stayed 1 night

This Courtyard Reno has officially become my new go-to! The room was super clean, spacious, and felt fresh—not old or outdated at all. The bar and food inside were so convenient, and they even delivered our food right to us at the pool! The pool and spa were amazing—total vacation vibes. But the best part? It still felt like home thanks to the clean, comfortable space and the super friendly staff. Huge shoutout to Emma at the front desk—she was incredibly kind and helpful. I’d definitely recommend staying here and can’t wait to come back!

10

Robert

Dec 19, 2022

·

Stayed 1 night

Everything, hot tub was especially Awesome

8

Nauman

Jul 7, 2024

·

Stayed 2 nights

Overall its good value for money. The place is safe and kids friendly. What we did not like at all was the spa and swimming pool. It was not maintained and there were lots of bugs in the water. Its not an indoor pool.

4

Lani Kai

Apr 22, 2024

·

Stayed 2 nights

No maid service. Broken equipment in the gym. Bad coffee.

8

Debbie

Jul 10, 2025

·

Stayed 1 night

The hotel was nice, but parking, shared with a local baseball park, was difficult. I had to park in the general area on the first level. When trying to leave the next morning, the rude parking attendant would not let me walk to my car. He said I had to take the elevator, which started on Level 2. With my car on Level 1, I and my friend had to climb over a cement wall to get to our car with our luggage. I am 72 years old, and climbing over a wall with luggage to get to my car is ridiculous!

4

tianna

Nov 20, 2023

·

Stayed 1 night

The parking situation at this hotel is TERRIBLE! I will not stay again.

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Cleanliness

Cleanliness is a strong point, with many reports of very clean rooms and common areas. However, housekeeping can be limited or inconsistent (infrequent service, missed cleanings, or linens not changed).

Related guest reviews

10

Theresa

Dec 23, 2025

·

Stayed 1 night

The parking was so easy! Check in was great, and the room was perfectly clean and quiet. We've been coming to Reno for surgeries/check ups at the ROC. We've stayed at a few casino hotels, but we will definitely come back to you.

8

Ahmad

Oct 30, 2023

·

Stayed 2 nights

we stayed for 2 nights and the morning after the first night, I asked the cleaning lady if she can clean our room, but the room was still uncleaned.

6

De Witt

Oct 28, 2025

·

Stayed 3 nights

Cleaned room every other day??! Did not change sheets on bed at anytime! No room service. Hotel is well away from the best places in Reno! Would not stay there again!!

10

Martin

Feb 27, 2025

·

Stayed 1 night

Great location. Clean room and facility.

10

Jason

Dec 23, 2022

·

Stayed 19,344 nights

I was impressed by this hotel. Extremely clean and quiet.

10

Candace

Dec 15, 2025

·

Stayed 2 nights

Clean room, friendly staff

10

Raymond

Nov 29, 2025

·

Stayed 2 nights

Yes, courteous staff an clean room. Enjoyed the cafe, too.

10

Joel

Feb 14, 2025

·

Stayed 1 night

Very clean and elegant.

4

Lani Kai

Apr 22, 2024

·

Stayed 2 nights

No maid service. Broken equipment in the gym. Bad coffee.

8

Reshmi

Mar 11, 2025

·

Stayed 2 nights

It would be great if housekeeping is available for 2 nights stay. I was told it’s only for longer stays.

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Rooms

Rooms are generally modern, comfortable, and often spacious, with quiet stays and pleasant river views. Some guests note small or awkward layouts, noisy A/C or door slams, uncomfortable sofa beds or mattresses, and occasional in-room maintenance issues.

Related guest reviews

4

Deborah

Sep 13, 2023

·

Stayed 6 nights

We arrived on a Saturday at approximately 2:30. We were told our room was not ready, which was fine. The person at the desk said they would call when my room was ready. We returned over an hour later to find the room had been ready but no one had notified us. The signage in the hotel had us wind our way through two long corridors when the room was actually very close to the elevator. The desk chair had what appeared to be cigarette holes in the chair. The room was awkwardly laid out and seemed very small. The bed faced the window but there was little room to get to the far side of the bed. The extra seating was extremely uncomfortable. Again, it wa a Saturday night, but starting around 9:45 there was loud music that lasted about 1.5 hours. The music made it impossible to sleep or even hold a quiet conversation. Even though I paid for a week, we checked out after the first night.

8

Jeffrey

Aug 8, 2025

·

Stayed 1 night

Great location on the river. Room and amenities were excellent.

4

FRANCES

Aug 23, 2023

·

Stayed 1 night

The AC unit in my room was extremely noisy, kept me up all night. I could also hear neighbors shutting the door really loud.

8

nathalie

Jul 13, 2024

·

Stayed 1 night

Stayed one night. Nothing fancy, but good beds, super clean room. Clean linens. A/C noisy.

10

Isis

Jun 9, 2024

·

Stayed 1 night

Great stay. Check in was quick and easy. I slept like a baby, special shout out to the black out curtains. Nice view of the river, you can hear the water rushing if you crack your window. Nice polite staff, thank you.

8

LEIGH

Mar 7, 2023

·

Stayed 3 nights

Overall our stay was fine although room is a bit tiny.

4

Jessica

Sep 25, 2025

·

Stayed 2 nights

Do not pay extra for a river view! The encampments are so bad I had to keep my window and curtains closed for my stay. I ended up checking out early because my stay was awful. Aside from what went on outside of the hotel the room itself wasn’t comfortable, the bed was lumpy and bed sheets were very thin and scratchy and shower head didn’t work. The staff was nice but this place was not worth the money I spent.

10

Yajnaseni

Jul 5, 2025

·

Stayed 2 nights

Spacious rooms and if you can get a room overlooking the river, that’s a bonus!

8

kristi

Oct 1, 2025

·

Stayed 1 night

Nice room, comfortable bed and view of river outside my window. The only thing I did not like was the parking fee.

4

Stephen

Oct 15, 2025

·

Stayed 3 nights

The air conditioning unit was super loud. Absolutely sucked.

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Service

Service is frequently described as friendly, accommodating, and professional, including helpful front desk support and smooth check-ins. A minority report rudeness, poor communication, or problems around charges, refunds, or notifications.

Related guest reviews

10

GINA

Jun 3, 2025

·

Stayed 3 nights

It was a very busy weekend at the hotel and it was extremely short-staffed but the staff that was working were amazing and did their best to help wherever they could. People were being very mean to them and they remained professional, kind, and courteous. Thank you, Pratik and Sarah.

2

Joe

Aug 31, 2024

·

Stayed 1 night

They charge you $15 to park in the garage across the street, which is free to park in. When I asked about this, the front desk lady was extremely rude and lied about how the garage works. At no point do you need a key to get out. I had already parked in the free parking and basically got charged $15 for being honest that I had a vehicle. Stay somewhere else when you’re in Reno. This place is no good.

4

Deborah

Sep 13, 2023

·

Stayed 6 nights

We arrived on a Saturday at approximately 2:30. We were told our room was not ready, which was fine. The person at the desk said they would call when my room was ready. We returned over an hour later to find the room had been ready but no one had notified us. The signage in the hotel had us wind our way through two long corridors when the room was actually very close to the elevator. The desk chair had what appeared to be cigarette holes in the chair. The room was awkwardly laid out and seemed very small. The bed faced the window but there was little room to get to the far side of the bed. The extra seating was extremely uncomfortable. Again, it wa a Saturday night, but starting around 9:45 there was loud music that lasted about 1.5 hours. The music made it impossible to sleep or even hold a quiet conversation. Even though I paid for a week, we checked out after the first night.

6

ERNEST

Jun 8, 2023

·

Stayed 6 nights

As a Lifetime Marriott Titanium member, I was VERY disappointed at the unsafe area around the hotel, the hot tub was not available, the staff was indifferent (almost rude) and difficult to find. The Bistro hours were very limited and there is no dining nearby. No shuttles to the airport. I spent an average of $200 per night!! Shame on Marriott for this stay.

2

Niki

Jul 1, 2025

·

Stayed 4 nights

We booked through hotel.com for Thursday-Sunday at Courtyard by Marriott in Reno, NV. We checked in Friday and had not been informed we needed to inform hotel that we would check in a day late. They cancelled our reservation that we had through hotel.com, but charged us full price through hotel.com for the Thursday-Sunday. Since we had no where to stay we had to book for the same Friday and Saturday that we had reservations for and pay for another 2 nights so we had somewhere to sleep. While hotel.con tried to accommodate Courtyard by Marriott would not budge. They made us pay for 6 nights all together even though we only stayed 2 nights. It forced us to stay only 2 of the 4 nights we wanted to stay because we couldn’t afford the double reservation. Why would they cancel our reservation but then make us pay for the same nights we already had booked? I will never use hotel.com or Marriot again.

10

Simona

Dec 1, 2024

·

Stayed 3 nights

Staff was absolutely amazing!!!

10

MATTHEW

Nov 25, 2023

·

Stayed 1 night

Friendly staff. Went out of their way to accommodate us with our needs.

10

Johnnie Lee

May 12, 2025

·

Stayed 1 night

They took pity on old folks and got us into a lovely room early and early parking:)

10

Nicole

Mar 19, 2024

·

Stayed 1 night

Great staff!

2

Erica

Feb 6, 2024

·

Stayed 1 night

The staff that assisted with my checkin was very rude.

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Location

Riverside location next to the ballpark is convenient for walking to downtown, restaurants, UNR, Amtrak, and events. Several reviews flag nearby encampments and an uneven sense of safety, plus heavy congestion on game days.

Related guest reviews

6

Patricia

May 14, 2024

·

Stayed 3 nights

I was excited to stay at a property in downtown Reno that wasn't a casino. Unfortunately, the location didn't feel safe for walking and the bed was not comfortable. This hotel is fairly new, I was surprised that the mattress was saggy. I don't think I will book it again.

6

Michelle

Jul 15, 2025

·

Stayed 2 nights

The staff was nice enough; however, the location was not ideal. Being directly across the street from the stadium means a lot of congestion and parking problems on game days. Since hotel guests have to pay extra for parking it is frustrating to have to experience this. In addition, at least until something is done about it, there are homeless people living on the riverbanks. The patio areas of the hotel, meant for guests to sit outside and relax on, back up to these riverbanks so it feels a little unsafe. Finally, while the downtown art area doesn't appear far on a map, it is. You have to walk several blocks to get to it, which isn't always fun in the Nevada heat.

10

Theresa

May 31, 2025

·

Stayed 2 nights

Great place to stay and convenient for ballpark

10

Brenda

Jul 25, 2025

·

Stayed 1 night

One night while we visit UNR. Good made to stay right on the river and walking distance to the campus and restaurants.

4

Jessica

Sep 25, 2025

·

Stayed 2 nights

Do not pay extra for a river view! The encampments are so bad I had to keep my window and curtains closed for my stay. I ended up checking out early because my stay was awful. Aside from what went on outside of the hotel the room itself wasn’t comfortable, the bed was lumpy and bed sheets were very thin and scratchy and shower head didn’t work. The staff was nice but this place was not worth the money I spent.

6

RANDY

May 2, 2025

·

Stayed 1 night

Bad area of town

10

Scott

Sep 28, 2025

·

Stayed 1 night

Marriott is always great. Clean, comfortable, well appointed rooms. Lots of great dining options along the River Walk.

10

Julie

May 17, 2025

·

Stayed 2 nights

The stay was enjoyable, we were going to a Reno Aces game and it was very easy to access. Everything was wonderful.

8

Steven

Mar 25, 2025

·

Stayed 2 nights

Courtyard was ideal for this visit. I paid extra for a river view room, and wasn’t disappointed. Everything in the room was in good order. I enjoyed one dip in the hot tub. The location was convenient for walking from/to Amtrak and to/from the Pioneer Center where i enjoyed the Reno Phil concert. For me , the one thing that would improve the experience would be good strong complimentary coffee (I don't think much of in-room coffemakers)-I think that would be an appropriate amenity for the cost of the stay. The bistro food and service was high priced, but decent.

10

Leslie

Oct 9, 2024

·

Stayed 2 nights

Lovely property on the river. Convenient for our event. Staff and hotel cleanliness very good. Some people hanging around the area did not feel safe.

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Dining

The on-site bistro/bar is convenient and generally well liked for breakfast and dinner, with Starbucks coffee available. There is no free breakfast, prices can feel high, hours are limited, and occasional order inaccuracies are reported.

Related guest reviews

8

Tom

Nov 27, 2023

·

Stayed 4 nights

All was good there at the hotel I have a nice stay there. The only thing I didn't like so much there was only certain hours to get any food as t the besstro . But I guess for the size of the place they have to have. That way .

10

Richard

Aug 5, 2025

·

Stayed 1 night

Clean room. On site restaurant was great. Sweet outdoor area overlooking the river.

10

Michael

Jun 26, 2023

·

Stayed 1 night

New rooms, friendly staff, convenient parking, very good food in the Hotel Bistro (breakfast and dinner).

10

Andrea

Jun 25, 2023

·

Stayed 2 nights

Very clean hotel, great location, loved the breakfast options & Starbucks coffee! This is the second time I've booked with this hotel, and really enjoyed our stay. Thanks!

6

Marlien

Jan 6, 2026

·

Stayed 1 night

The location is average in terms of proximity to casinos - it makes for a quick uber/lyft ride. Make sure to verify the room you're booking - the pictures may not be accurate to what you want. We were in a 'large suite' that had a King and a sofa bed. The sofa bed is awful unless you have little children. The pillows were worn down. There is no complimentary coffee, and during my stay, there was no complimentary breakfast. The rooms aren't awful or bad, just ok, and the staff was like that too.

10

Kindy

Jun 22, 2025

·

Stayed 1 night

Hotel was nice. Room was lovely. Restaurant staff didn’t speak English and food was good, but orders were inaccurate. Our room was “river front” but the view included a view of a few homeless encampments.

8

Nyron

Jun 5, 2025

·

Stayed 2 nights

Very convenient! Went to a Party Animals game and the hotel was right across the street! Only con was no free breakfast. But overall would stay again.

10

Darcia

Jul 16, 2023

·

Stayed 1 night

We were in Reno for an overnight. Had a fabulous dinner at La Famiglia & breakfast at the Bistro. There needs to be a nightlight in the bathroom. I had to keep the light on all night & crack the doorbell

10

Raymond

Nov 29, 2025

·

Stayed 2 nights

Yes, courteous staff an clean room. Enjoyed the cafe, too.

8

Steven

Mar 25, 2025

·

Stayed 2 nights

Courtyard was ideal for this visit. I paid extra for a river view room, and wasn’t disappointed. Everything in the room was in good order. I enjoyed one dip in the hot tub. The location was convenient for walking from/to Amtrak and to/from the Pioneer Center where i enjoyed the Reno Phil concert. For me , the one thing that would improve the experience would be good strong complimentary coffee (I don't think much of in-room coffemakers)-I think that would be an appropriate amenity for the cost of the stay. The bistro food and service was high priced, but decent.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14 $298	15 $387	16 $305	17 $214	18 $184	19 $184
20 $184	21 $213	22 $407	23 $392	24 $355	25	26
27 $243	28 $274	29 $361	30 $329

Su	Mo	Tu	We	Th	Fr	Sa
				1 $205	2 $203	3 $215
4 $193	5 $234	6 $313	7 $363	8 $225	9 $214	10
11 $205	12 $245	13 $351	14 $361	15 $214	16 $204	17 $225
18 $214	19 $255	20 $377	21 $346	22 $205	23 $204	24 $214
25 $214	26 $285	27 $370	28 $329	29 $203	30 $194	31 $194

Select dates to see prices and availability

About this property

Location

Room options

Room, 1 King Bed, Roll-In Shower

Studio, 1 King Bed with Sofa Bed, Hearing Accessible (Accessible Bathtub)

Room, 1 King Bed with Sofa Bed, River View

Room, 1 King Bed, Roll-In Shower, River View

Room, 1 King Bed, Hearing Accessible (Accessible Bathtub)

Room, 2 Queen Beds, Hearing Accessible (Accessible Bathtub)

Room, 1 King Bed with Sofa Bed, Hearing Accessible

Room, 1 King Bed, Hearing Accessible, River View (Accessible Bathtub)

Studio, 1 King Bed with Sofa Bed

Room, 2 Queen Beds, River View

Room, 2 Queen Beds

Room, 2 Queen Beds, Hearing Accessible, River View

Room, 1 King Bed with Sofa Bed

Guest reviews

Very good

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Courtyard by Marriott Reno Downtown/Riverfront

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Prices for upcoming dates