Is parking available at the property?

Yes, free self-parking is available on-site.

Does the property allow pets?

No pets are allowed at the property.

What are the check-in and check-out times?

Check-in is from 15:00 to 23:00, and check-out is by 11:00. Early or late check-in/check-out may be available upon request.

What accessibility features does the property offer?

The property features an elevator and step-free entrances, making it accessible for guests with disabilities.

What is the location of the property in relation to key landmarks?

The property is centrally located in Fujikawaguchiko, within a 5-minute drive of Fuji-Q Highland and Lake Kawaguchi, and is approximately 8.2 miles from Mount Fuji.

What are the policies for guests staying with children?

Children up to the age of 6 years can stay for free when occupying the parent or guardian's room using existing bedding.

What are the policies regarding extra beds and cribs?

Rollaway beds are available for a fee of JPY 4000 per night. Cribs are not available.

THE GARDEN Hotel in Fujikawaguchiko

Average nightly price at THE GARDEN by month, last 12 months (USD)
Month	Average price
January	$323
February	$276
March	$320
April	$340
May	$231
June	$171
July	$196
August	$214
September	$190
October	$349
December	$352

What guests think

THE GARDEN impresses many with unobstructed Mt. Fuji views from spacious, minimalist rooms, plus kitchenettes, balconies or terraces, and free laundry; the quiet, walkable location suits some, though driving access and parking slopes can be tricky and hard to find.

Service is often praised as friendly and helpful, but several guests report rude or limited reception and inconsistent support. Cleanliness feedback is mixed, with some finding rooms spotless while others note drain flies, dirty or worn linens, and occasional bathroom grime. Best for travelers who value generous space and self-catering convenience over traditional hotel services.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Many rooms have kitchenettes and balconies or terraces, and guests appreciate free self-serve laundry and free parking. Access by car can be difficult due to narrow roads and a steep driveway.

Related guest reviews

10

Diana Siew Ying

May 28, 2024

·

Stayed 2 nights

Super huge space, very clean, very friendly reception, free parking and best of all, awesome view of fuji-san.

10

Anthea

Nov 4, 2024

·

Stayed 2 nights

Very big villa room with beautiful Mt Fuji views from living room & bedroom. A huge luggage & closet room separated from bedrooms. Staff were all very nice & friendly & there’s an english speaking Lady staff, who recommended us to join the Summer Festival with beautiful fireworks near hotel. She helped us with a lot of our enquiries & assisted us with a nice house tour & introduction of nearby areas. Kudos to this lady staff 🤗 Villa includes a kitchenette, we didn’t cook but we were very happy with the wine glasses & drinking glasses, plates & etc provided in the kitchenette.

10

Ken

Jun 8, 2024

·

Stayed 3 nights

* Unblock view of mount fuji * Spacious, minimalist design * A 10 to 15 min walk to stations and lawson/7-11. * Two washing machine and two dryers that are free to use. * Friendly staffs. * Suggestion: Add a few hooks in the toilet.

10

Dan

Nov 15, 2022

·

Stayed 4 nights

The views of Mt. Fuji from all rooms made up for any short-comings. The layout of the hotel is a bit weird, but, again, the views of the mountain were spectacular. It was so nice to have a balcony, kitchenette, and free laundry facilities. We had a great stay. It is hard to find, difficult to get into (roads are very narrow), but worth the effort. We rented a car in Otsuki and drove (about an hour) to get to the hotel. But the views were so worth it!

8

YONG

Jun 5, 2023

·

Stayed 1 night

環境優美，床舖比較軟，現在也有牙刷牙膏提供，有迷你開放式廚房，廚具也很齊全，可以到附近超市購買餸菜煮食。

10

Yuen Ching

Sep 18, 2024

·

Stayed 2 nights

The staffs are very helpful and nice, the room is cozy and unexpectedly clean, appreciated the self-serve laundry facility. Kitchen has all essentials you need for cooking. We had a great stay and lucky enough to see the Fuji. Will definitely come back again.

8

izumi

Sep 28, 2025

·

Stayed 1 night

朝、客室の窓から富士山が見えて綺麗だった。静かな場所なため、テラスで過ごす時間も良かった。駐車場に向かう坂が急で、少し怖かった。また機会があれば利用したいと思う。

4

Winnie

May 28, 2023

·

Stayed 1 night

Overrated by social media. It felt more like an Air B&B then hotel to me. Security level is low as there is only 1 staff at the front desk whom kept falling asleep when monitoring CCTV. He was very rude to us when we check in as we may have woke him up during his nap. Room is dirty especially that dirty towel hanging in the kitchen. Plenty of parking space but driving into the hotel was a nightmare and highly suggest not to drive in there. Very inconvenient location. Very disappointed and Never returning.

8

MANFENG

Nov 27, 2024

·

Stayed 2 nights

房間內可以看到富士山美景。富士山直接在家陽台！

10

Masatoshi

Apr 17, 2022

·

Stayed 2 nights

二日間ありがとうございました。窓から見える富士山の眺望は、まるで絵画のようで、富士山見ながらのバーベキューも最高でした。

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Cleanliness

Feedback is mixed: many describe very clean spaces, but others report issues like drain flies or gnats, dirty or worn linens and towels, and occasional bathroom grime.

Related guest reviews

8

kato

Oct 28, 2022

·

Stayed 2 nights

部屋のドア　開閉が重い。開けたままの状態に固定ができないので不便。アメニティにコンディショナーはあり、石鹸、シェーバーは無かった。新しいタオルに髪の毛が付いていたのが気になった。とてもシンプルな作り。

8

Ka Wai

Jul 30, 2024

·

Stayed 1 night

Overall experience is very good except the cleanliness and hygiene of the room needs improvement. The view of Mt Fuji is magnificent.

10

Nancy

Jun 25, 2024

·

Stayed 1 night

Spacious, clean room with an amazing view of Mt. Fuji.

10

Clement

Mar 7, 2024

·

Stayed 1 night

100% perfect view of Fuji-san!! Short walk from Kawaguchiko Station and the route is generally flat and well lit at night. The property was very modern and minimalist. Room was clean but had some drain flies in the toilet. Very spacious and can easily fit four adults and luggage. Walls were not very sound-proof but was still acceptable.

2

Jillian

Jan 29, 2024

·

Room is dirty, bed linen are old and dirty. No room cleaning, if you stay 2 nights, they will just prepare the towels for 2 days. Won’t clear rubbish for you also. The price we paid can find other hotel with better service. Only good thing is the view of Mount Fuji. But again, with the price we paid we can find another hotel with the same view and better services. My face had breakouts after staying here for 2 nights. Also, there’s no one at the reception after 9.30pm or 10pm, can’t remember the time clearly because every time we are back around 7-8pm, there’s no one there already. Anyone can enter the hotel, not safe at all.

10

Min-Lun

Nov 4, 2025

·

Stayed 1 night

雖然天氣不好沒能看到富士山，但真的很滿意！！房間純白色很舒適，也很乾淨，空間非常大，跟照片一模一樣！！全家人晚上一起吃宵夜聊天非常放鬆～～

10

Jeremy

Dec 22, 2022

·

Stayed 1 night

The room was big, clean and comfortable. The room’s facing of Mt Fuji was a huge plus.

4

Winnie

May 28, 2023

·

Stayed 1 night

Overrated by social media. It felt more like an Air B&B then hotel to me. Security level is low as there is only 1 staff at the front desk whom kept falling asleep when monitoring CCTV. He was very rude to us when we check in as we may have woke him up during his nap. Room is dirty especially that dirty towel hanging in the kitchen. Plenty of parking space but driving into the hotel was a nightmare and highly suggest not to drive in there. Very inconvenient location. Very disappointed and Never returning.

4

Thomas

Jun 28, 2023

·

Stayed 1 night

The pure white decor of the place really highlights how dirty everything is. We got into the room later in the evening when staff was no longer around and saw tiny gnats flying around the corner of the room. It’s possible bc the open concept of the lobby and their doors and the outside if full of these bugs. I don’t care when bugs are outside but when they’re inside - so grossed out. My husband and kids took care of the problem. The bright white floors also highlighted how gross the carpet felt inside the room. I wanted to take a steam vacuum and clean the floors. But the beds. These beds were so so so uncomfortable. And they gave you a paper thin pillow you can literally fold in half. Those pillows are garbage and too used at this point. Of all the hotels I’ve stayed in I would say I was the least comfortable with it. The view? It was nice. Beautiful view of Mt Fuji but the bad night sleep and cleanness does not make up for it.

4

Shinichi

Nov 21, 2022

·

Stayed 1 night

ホテルの場所が分かりづらい。駐車場は急勾配で怖いくらい。トイレのウォシュレットノズルが超汚かった。天気の良い時に富士山が見えるだけで他に魅力は感じないだろう。

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AI-generated summary based on recent guest reviews

Rooms

Spacious, minimalist rooms with standout Mt. Fuji views; some guests mention pillow or mattress discomfort and, less often, low water pressure.

Related guest reviews

10

Anthea

Nov 4, 2024

·

Stayed 2 nights

Very big villa room with beautiful Mt Fuji views from living room & bedroom. A huge luggage & closet room separated from bedrooms. Staff were all very nice & friendly & there’s an english speaking Lady staff, who recommended us to join the Summer Festival with beautiful fireworks near hotel. She helped us with a lot of our enquiries & assisted us with a nice house tour & introduction of nearby areas. Kudos to this lady staff 🤗 Villa includes a kitchenette, we didn’t cook but we were very happy with the wine glasses & drinking glasses, plates & etc provided in the kitchenette.

8

Lydia

Aug 11, 2023

·

房間寬敞、舒適、很大的雙人床，兩大兩小入住都沒問題。

8

Wilson

Jan 9, 2023

·

Stayed 1 night

best view if Fuji Mountain

10

Nancy

Jun 25, 2024

·

Stayed 1 night

Spacious, clean room with an amazing view of Mt. Fuji.

10

SOU PENG

Dec 15, 2025

·

Stayed 1 night

房間空間大，景觀好，可以望到富士山如果枕頭袋同被袋可以換一換材質就好了下次再去河口湖一定再次入住

6

CHIEH SHENG

Apr 2, 2025

·

Stayed 1 night

水壓過低

10

Min-Lun

Nov 4, 2025

·

Stayed 1 night

雖然天氣不好沒能看到富士山，但真的很滿意！！房間純白色很舒適，也很乾淨，空間非常大，跟照片一模一樣！！全家人晚上一起吃宵夜聊天非常放鬆～～

8

Lynn

Oct 20, 2024

·

Stayed 2 nights

If you want the chance of a view of Fuji from your bedroom window then this is a place to stay. Large room and friendly and helpful staff. Walkable to the train and bus station.

10

Jing-Yi

Feb 9, 2026

·

Stayed 2 nights

非常舒適，窗戶正對富士山，房間的廚具齊全，地點方便，服務人員非常熱心，下次還會選擇住這閒飯店。

4

Thomas

Jun 28, 2023

·

Stayed 1 night

The pure white decor of the place really highlights how dirty everything is. We got into the room later in the evening when staff was no longer around and saw tiny gnats flying around the corner of the room. It’s possible bc the open concept of the lobby and their doors and the outside if full of these bugs. I don’t care when bugs are outside but when they’re inside - so grossed out. My husband and kids took care of the problem. The bright white floors also highlighted how gross the carpet felt inside the room. I wanted to take a steam vacuum and clean the floors. But the beds. These beds were so so so uncomfortable. And they gave you a paper thin pillow you can literally fold in half. Those pillows are garbage and too used at this point. Of all the hotels I’ve stayed in I would say I was the least comfortable with it. The view? It was nice. Beautiful view of Mt Fuji but the bad night sleep and cleanness does not make up for it.

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Service

Staff are frequently friendly and helpful, yet several reviews cite rude interactions, limited or absent late-night reception, and weak local guidance.

Related guest reviews

8

MA DUCHESS DESIREE

Jun 19, 2024

·

Stayed 1 night

the view to mt fuji was amazing, front desk personnel offered us a ride going back to kawaguchiko station since it was raining so hard when we checked in and was hard to get a taxi

4

Yee

Jun 10, 2023

·

We are a group of 6 travelling to Japan from different countries for a family trip hoping to create precious memories together. Our first stop was Tokyo and we were happy with the hotel service in Ginza. However, when we arrived the Garden Hotel near Mount Fuji, we saw a huge difference in the service quality. The receptionist was rude and unfriendly. Upon seeing our group, he immediately told us with a stern face that the maximum number of guests is 4 in each hotel room. I told him we booked 2 rooms but he seemed indifferent and just proceeded to inform us of our room numbers, as if he didn’t want to entertain us any further. As he was pulling a long face, we couldn’t ask him for more information, such as the barbecue facilities, or whether any eateries or supermarkets around. We only asked for the direction of the Carpark as we had just unloaded our luggages. Instead of providing us with the information we need, this guy just told us we can”t park outside the hotel! Can you believe it? The reception area is a small space which could only hold 3 people and of course we needed to unload our luggages from the car before parking! We were terribly disappointed by the service of this hotel and the unhelpful receptionist. The hotel is newly built & the neighborhood is quiet. Even google map doesn’t work well to locate eateries nearby & it’s rather scary to drive back to the hotel at night. The hotel rooms are next to the small reception where there is so much noise outside

10

Anthea

Nov 4, 2024

·

Stayed 2 nights

Very big villa room with beautiful Mt Fuji views from living room & bedroom. A huge luggage & closet room separated from bedrooms. Staff were all very nice & friendly & there’s an english speaking Lady staff, who recommended us to join the Summer Festival with beautiful fireworks near hotel. She helped us with a lot of our enquiries & assisted us with a nice house tour & introduction of nearby areas. Kudos to this lady staff 🤗 Villa includes a kitchenette, we didn’t cook but we were very happy with the wine glasses & drinking glasses, plates & etc provided in the kitchenette.

10

Kei Cheung

Sep 9, 2024

·

Stayed 2 nights

Staffs were helpful and nice. Nice view from room

2

Jillian

Jan 29, 2024

·

Room is dirty, bed linen are old and dirty. No room cleaning, if you stay 2 nights, they will just prepare the towels for 2 days. Won’t clear rubbish for you also. The price we paid can find other hotel with better service. Only good thing is the view of Mount Fuji. But again, with the price we paid we can find another hotel with the same view and better services. My face had breakouts after staying here for 2 nights. Also, there’s no one at the reception after 9.30pm or 10pm, can’t remember the time clearly because every time we are back around 7-8pm, there’s no one there already. Anyone can enter the hotel, not safe at all.

8

Lynn

Oct 20, 2024

·

Stayed 2 nights

If you want the chance of a view of Fuji from your bedroom window then this is a place to stay. Large room and friendly and helpful staff. Walkable to the train and bus station.

10

Elaine

May 27, 2023

·

Stayed 2 nights

Lovely view of Fuji. Rooms clean, spacious, overall nice property. Lack of reception help. Did not understand basic hotel guest's needs like restaurant recommendations, grocery store. Other than that, would recommend.

10

Yuen Ching

Sep 18, 2024

·

Stayed 2 nights

The staffs are very helpful and nice, the room is cozy and unexpectedly clean, appreciated the self-serve laundry facility. Kitchen has all essentials you need for cooking. We had a great stay and lucky enough to see the Fuji. Will definitely come back again.

4

Winnie

May 28, 2023

·

Stayed 1 night

Overrated by social media. It felt more like an Air B&B then hotel to me. Security level is low as there is only 1 staff at the front desk whom kept falling asleep when monitoring CCTV. He was very rude to us when we check in as we may have woke him up during his nap. Room is dirty especially that dirty towel hanging in the kitchen. Plenty of parking space but driving into the hotel was a nightmare and highly suggest not to drive in there. Very inconvenient location. Very disappointed and Never returning.

10

C Ling

Jul 24, 2025

·

Stayed 1 night

Beautiful and clean hotel. The staffs are very friendly and helpful.

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Location

Quiet area within a 10–15 minute walk of Kawaguchiko Station and convenience stores, but several guests find it hard to locate and challenging to access by car due to narrow roads and a steep driveway.

Related guest reviews

10

Ken

Jun 8, 2024

·

Stayed 3 nights

* Unblock view of mount fuji * Spacious, minimalist design * A 10 to 15 min walk to stations and lawson/7-11. * Two washing machine and two dryers that are free to use. * Friendly staffs. * Suggestion: Add a few hooks in the toilet.

10

Frank

Jun 19, 2025

·

Stayed 2 nights

Sehrbschöne Zimmer mit überragender Aussicht auf den Mt. Fuji. Sehr nahe zum Bahnhof

10

Dan

Nov 15, 2022

·

Stayed 4 nights

The views of Mt. Fuji from all rooms made up for any short-comings. The layout of the hotel is a bit weird, but, again, the views of the mountain were spectacular. It was so nice to have a balcony, kitchenette, and free laundry facilities. We had a great stay. It is hard to find, difficult to get into (roads are very narrow), but worth the effort. We rented a car in Otsuki and drove (about an hour) to get to the hotel. But the views were so worth it!

8

Jenny

Jan 6, 2024

·

Stayed 1 night

Quiet and modern place with nice Mount Fuji view. Would be perfect if they have their own onsen. Price is expensive for the stay

10

Edward

Aug 19, 2024

·

Stayed 1 night

Beautiful view and walkable from train station

8

Lynn

Oct 20, 2024

·

Stayed 2 nights

If you want the chance of a view of Fuji from your bedroom window then this is a place to stay. Large room and friendly and helpful staff. Walkable to the train and bus station.

10

Jing-Yi

Feb 9, 2026

·

Stayed 2 nights

非常舒適，窗戶正對富士山，房間的廚具齊全，地點方便，服務人員非常熱心，下次還會選擇住這閒飯店。

8

izumi

Sep 28, 2025

·

Stayed 1 night

朝、客室の窓から富士山が見えて綺麗だった。静かな場所なため、テラスで過ごす時間も良かった。駐車場に向かう坂が急で、少し怖かった。また機会があれば利用したいと思う。

4

Winnie

May 28, 2023

·

Stayed 1 night

Overrated by social media. It felt more like an Air B&B then hotel to me. Security level is low as there is only 1 staff at the front desk whom kept falling asleep when monitoring CCTV. He was very rude to us when we check in as we may have woke him up during his nap. Room is dirty especially that dirty towel hanging in the kitchen. Plenty of parking space but driving into the hotel was a nightmare and highly suggest not to drive in there. Very inconvenient location. Very disappointed and Never returning.

4

Shinichi

Nov 21, 2022

·

Stayed 1 night

ホテルの場所が分かりづらい。駐車場は急勾配で怖いくらい。トイレのウォシュレットノズルが超汚かった。天気の良い時に富士山が見えるだけで他に魅力は感じないだろう。

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AI-generated summary based on recent guest reviews

Dining

Not enough information in reviews.

Related guest reviews

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17 $299
18 $580	19 $594	20 $248	21 $245	22 $287	23 $293	24 $348
25 $242	26	27	28 $277	29 $277	30 $316	31 $416

Su	Mo	Tu	We	Th	Fr	Sa
1	2 $580	3 $277	4 $277	5 $277	6 $277	7 $420
8	9	10 $345	11	12 $316	13	14 $378
15	16	17	18	19 $316	20	21 $646
22	23	24	25	26	27 $580	28 $420
29 $277	30 $277

THE GARDEN

Prices for THE GARDEN

Monthly average prices

About this property

Location

Room options

Deluxe Room, Mount Fuji View

Standard Twin Room, Mount Fuji View

the Suite, Mount Fuji View

Superior Twin Room, Mount Fuji View 1St Floor with Terrace

Guest reviews of THE GARDEN

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about THE GARDEN

Prices for upcoming dates