Penny Hedge, Whitby by Marston's Inns
$132
/ night
Avg. for September
Select dates to see prices and availability
$132
/ night
Avg. for September
Monthly average prices
Nightly prices at Penny Hedge, Whitby by Marston's Inns average $72 in January, the cheapest month, and $149 in August, the most expensive, based on the last 12 months.
| Month | Average price |
|---|---|
| January | $72 |
| February | $85 |
| March | $90 |
| April | $120 |
| May | $128 |
| June | $127 |
| July | $130 |
| August | $149 |
| September | $132 |
| October | $116 |
| November | $95 |
| December | $91 |
J
F
M
A
M
J
J
A
Sep · $132
S
O
N
D
Most expensive: August (~$149)
Cheapest: January (~$72)
About this property
Take in the views from a garden and make use of amenities such as complimentary wireless internet access.
Amenities
Take in the views from a garden and make use of amenities such as complimentary wireless internet access.
Business amenities
Featured amenities include a 24-hour front desk and luggage storage. Free self parking is available onsite.
Dining
At Penny Hedge, Whitby by Marston's Inns, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Rooms
Make yourself at home in one of the 28 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms with bathtubs or showers are provided. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Location
With a stay at Penny Hedge, Whitby by Marston's Inns in Whitby, you'll be within a 5-minute drive of North York Moors National Park and Whitby Harbour. This inn is 1.4 mi (2.3 km) from Whitby Beach and 1 mi (1.7 km) from Captain Cook Memorial Museum.
What's nearby
Whitby Harbour(1 miles)
Captain Cook Memorial Museum(1.1 miles)
St Mary's Church(1.2 miles)
Pannett Park(1.3 miles)
Whitby Abbey(1.4 miles)
Whitby Museum(1.4 miles)
Whitby Beach(1.4 miles)
North York Moors National Park(1.6 miles)
Whitby Leisure Centre(1.6 miles)
Bram Stoker Memorial Seat(1.6 miles)
Whalebone Arch(1.7 miles)
Captain Cook Monument(1.7 miles)
Whitby Pavilion(1.8 miles)
Towbar Express Stadium(1.9 miles)
Whitby Lighthouse(2.6 miles)
Parking
Restaurant
Non-Smoking Rooms
Housekeeping
Garden
Playground
Location
3-5 Botany Way, Whitby, England, United Kingdom
Whitby Harbour (1 miles)
Captain Cook Memorial Museum (1.1 miles)
St Mary's Church (1.2 miles)
Pannett Park (1.3 miles)
Whitby Abbey (1.4 miles)
Whitby Museum (1.4 miles)
Guest reviews
8.7
Fabulous
Based on 2,346 verified reviews
What guests think
AI-generated summary based on recent guest reviews
Across reviews of Penny Hedge, Whitby by Marston's Inns, travellers praise friendly staff, comfortable rooms, a handy on-site pub with good-value breakfasts, and convenient free parking, plus an easy 15–30 minute walk or short bus ride into Whitby.
Read moreWas this helpful?
What guests think
Across reviews of Penny Hedge, Whitby by Marston's Inns, travellers praise friendly staff, comfortable rooms, a handy on-site pub with good-value breakfasts, and convenient free parking, plus an easy 15–30 minute walk or short bus ride into Whitby.
Common downsides include occasional understaffing and delays, limited menu availability at busy times, and poor coffee reported at breakfast. Rooms are generally spacious but basic, with limited storage, some dated fixtures, occasional noise between floors, and sporadic issues such as lukewarm water or faulty dispensers. The setting is on the outskirts by a main road and retail park, so views are mixed and some road noise occurs. Overall, expect a simple, good-value base for visiting Whitby.
Was this helpful?
AI-generated summary based on recent guest reviews
Facilities
Handy on-site pub/restaurant and ample free parking; rooms sit in a separate annex with secure keycard access. There is no lift, and a few guests noted lukewarm hot water or bathroom ventilation issues.
Related guest reviews
6
DG
Nov 12, 2024
·
Stayed 1 night
Abrupt reception on arrival, but other staff were friendly. No EV charging. No hot water for the bath. Breakfast was average but morning staff were friendly.
Abrupt reception on arrival, but other staff were friendly. No EV charging. No hot water for the bath. Breakfast was average but morning staff were friendly.
10
Neal
Sep 26, 2025
·
Stayed 2 nights
Great location for Whitby sites about 30 mins stroll into town. Free car parking a plus
Great location for Whitby sites about 30 mins stroll into town. Free car parking a plus
8
Angela
May 1, 2025
·
Stayed 1 night
Good clean rooms on the stamp of premier inn/travelodge. Rooms in a building next to the pub. The pub itself was very nice inside. Next to a main road so some road noise. Breakfast was average.
Good clean rooms on the stamp of premier inn/travelodge. Rooms in a building next to the pub. The pub itself was very nice inside. Next to a main road so some road noise. Breakfast was average.
10
Wendy
Nov 3, 2023
·
Stayed 2 nights
No extractor in the bathroom so stayed very damp after a shower
No extractor in the bathroom so stayed very damp after a shower
10
Ian
Sep 15, 2025
·
Stayed 1 night
I find the accommodation ideal for our needs. The rooms are in a separate building to the pub/restaurant so noise is minimal and facilities convenient. We've stayed here several times now and I'll keep coming back.
I find the accommodation ideal for our needs. The rooms are in a separate building to the pub/restaurant so noise is minimal and facilities convenient. We've stayed here several times now and I'll keep coming back.
4
john
Oct 10, 2023
·
Stayed 2 nights
no hot water from shower, no non-slip bath mat, extractor fan not working. lorry being loaded outside our bedroom window at 7 am. food in restaurant distinctly average and over priced.
no hot water from shower, no non-slip bath mat, extractor fan not working. lorry being loaded outside our bedroom window at 7 am. food in restaurant distinctly average and over priced.
8
Jane
Jul 16, 2025
·
Stayed 1 night
The property and rooms are as described. Clean and comfortable. If you have mobility problems ask for ground floor rather than first floor there is no lift.
The property and rooms are as described. Clean and comfortable. If you have mobility problems ask for ground floor rather than first floor there is no lift.
10
Ian
Apr 28, 2025
·
Stayed 1 night
Convenient for our trip. 20 minute walk to the centre of Whitby. Accommodation spacious clean and away from pub area (Annex) so nice and quiet. Next to main road so some traffic noise but perfectly acceptable.
Convenient for our trip. 20 minute walk to the centre of Whitby. Accommodation spacious clean and away from pub area (Annex) so nice and quiet. Next to main road so some traffic noise but perfectly acceptable.
10
Tom
Aug 3, 2024
·
Stayed 2 nights
Convenient place to stay. Lovely pub next door with a children’s play area and the food was good. There’s a big sainsburys two minutes walk away with a bus stop to get into Whitby centre. Maybe the only thing that is missing in the room is that there is no fridge. Otherwise, great!
Convenient place to stay. Lovely pub next door with a children’s play area and the food was good. There’s a big sainsburys two minutes walk away with a bus stop to get into Whitby centre. Maybe the only thing that is missing in the room is that there is no fridge. Otherwise, great!
10
Helen
Jun 18, 2023
·
Stayed 1 night
The room was clean and comfortable and very quiet even though the hotel was full. All the staff were very pleasant and helpful. Good security on the hotel block with 2 doors operated by key card. Just a little too far out of the centre to walk but a great base for Whitby and the surrounding area.
The room was clean and comfortable and very quiet even though the hotel was full. All the staff were very pleasant and helpful. Good security on the hotel block with 2 doors operated by key card. Just a little too far out of the centre to walk but a great base for Whitby and the surrounding area.
Was this helpful?
AI-generated summary based on recent guest reviews
Cleanliness
Rooms are often described as clean and tidy. Some guests, however, reported missed or limited housekeeping and lapses in detail (pet hair, lingering odours, toothpaste/dust), plus tired or grubby restaurant bathrooms.
Related guest reviews
4
Gillian
Jun 29, 2025
·
Stayed 1 night
The advert for the hotel is totally misleading and I would never have booked such a room for myself and family especially considering the price paid.The location of the accommodation is actually on the site of a retail park and this included having views from the room looking onto Screwfix although you can also see the sea in the distance. It did not feel like a Whitby stay. The room itself was not in the pub as per the photo but in a bland / sad accommodation block next to the pub. The room was not the family room shown in the photo so it lacked an extra bed.We checked out at 7.30am but there were no clear instructions on what to do as there was no response to the intercom system. On a positive note the room was clean, had nice soap, a great hairdryer, pleasant and what appeared to be hardworking staff.
The advert for the hotel is totally misleading and I would never have booked such a room for myself and family especially considering the price paid.The location of the accommodation is actually on the site of a retail park and this included having views from the room looking onto Screwfix although you can also see the sea in the distance. It did not feel like a Whitby stay. The room itself was not in the pub as per the photo but in a bland / sad accommodation block next to the pub. The room was not the family room shown in the photo so it lacked an extra bed.We checked out at 7.30am but there were no clear instructions on what to do as there was no response to the intercom system. On a positive note the room was clean, had nice soap, a great hairdryer, pleasant and what appeared to be hardworking staff.
6
Lisa
Jul 13, 2025
·
Stayed 1 night
Check in delayed as porter had to go check if our rooms were occupied before handing us the room keys. Confusing as we were checking in at 7pm so not sure why they would have been occupied. Attention to detail needed as toothpaste on the back of the door so cleanliness not up to scratch and dust on top of toilet roll holder which is evident when your sat and have time to look. Might have been more attention if I’d taken the time to look
Check in delayed as porter had to go check if our rooms were occupied before handing us the room keys. Confusing as we were checking in at 7pm so not sure why they would have been occupied. Attention to detail needed as toothpaste on the back of the door so cleanliness not up to scratch and dust on top of toilet roll holder which is evident when your sat and have time to look. Might have been more attention if I’d taken the time to look
4
ATINDRA
Jul 23, 2025
·
Stayed 2 nights
Very horrible stay in a small suffocative room saying family room; poor exhaust system toilet smell always surround in the room.It was a dirty room was not ready when we arrived; pets far was on the sofa bed..no phone in the room.staff named lora was talking very rude and agressive way..its not acceptable...over all very poor experiance first time in hotel stay..
Very horrible stay in a small suffocative room saying family room; poor exhaust system toilet smell always surround in the room.It was a dirty room was not ready when we arrived; pets far was on the sofa bed..no phone in the room.staff named lora was talking very rude and agressive way..its not acceptable...over all very poor experiance first time in hotel stay..
10
David
Nov 7, 2025
·
Stayed 1 night
Great welcome on arrival, clean and tidy property.
Great welcome on arrival, clean and tidy property.
8
Gillian
Jan 21, 2025
·
Stayed 2 nights
Location was convenient, left car in car park, and walked into town, only 20 minutes. Room was not cleaned even though it said daily housekeeping. We stayed for two nights.
Location was convenient, left car in car park, and walked into town, only 20 minutes. Room was not cleaned even though it said daily housekeeping. We stayed for two nights.
4
Simon
Jun 3, 2025
·
Stayed 1 night
Unable to be serviced for food due to short staffing. Room was unclean engrained odours.
Unable to be serviced for food due to short staffing. Room was unclean engrained odours.
6
Daniela
Mar 20, 2025
·
Stayed 1 night
The breakfast was good. The room could do more vacuum it smell of dogs and we didn’t have any my allergies were to the roof.
The breakfast was good. The room could do more vacuum it smell of dogs and we didn’t have any my allergies were to the roof.
8
Andy
Sep 17, 2025
·
Stayed 1 night
Friendly and very helpful staff. Comfortable room. Nice breakfast, we were glad to see some vegan on the menu. Plenty of parking and not too far into Whitby.
Friendly and very helpful staff. Comfortable room. Nice breakfast, we were glad to see some vegan on the menu. Plenty of parking and not too far into Whitby.
8
Lisa
Oct 25, 2025
·
Stayed 1 night
Last minute decision to stay here and we weren’t disappointed. Friendly staff. Easy check in. Clean and comfortable room. Great breakfast. Roughly a half hour stroll (with kids) into town. Would definitely stay at Penny Hedge in the future.
Last minute decision to stay here and we weren’t disappointed. Friendly staff. Easy check in. Clean and comfortable room. Great breakfast. Roughly a half hour stroll (with kids) into town. Would definitely stay at Penny Hedge in the future.
8
Judi
Sep 2, 2025
·
Stayed 1 night
The room was nice and roomy and was clean. Was a bit of a wait to check-in as staff were busy. I felt that the toilets in the restaurant area were in need of a refurbishment, the radiators were rusty and the hand dryers were also rusty. Just looked tired in the ladies. Breakfast was good but the coffee was awful. I overheard someone complain it was like water and someone came and just added more instant coffee to the jug. Thankfully I had decaffeinated from a sachet. Little things like good coffee make a difference. I would stay again as it's in a great place with nice views. Plus has a good restaurant for meals during the day and evening.
The room was nice and roomy and was clean. Was a bit of a wait to check-in as staff were busy. I felt that the toilets in the restaurant area were in need of a refurbishment, the radiators were rusty and the hand dryers were also rusty. Just looked tired in the ladies. Breakfast was good but the coffee was awful. I overheard someone complain it was like water and someone came and just added more instant coffee to the jug. Thankfully I had decaffeinated from a sachet. Little things like good coffee make a difference. I would stay again as it's in a great place with nice views. Plus has a good restaurant for meals during the day and evening.
Was this helpful?
AI-generated summary based on recent guest reviews
Rooms
Rooms are generally spacious and basic, with many finding beds comfortable and some appreciating effective air conditioning. Recurring niggles include limited storage or small TVs, occasional noise from other guests or the road, dated decor, and mattresses that are too soft for some.
Related guest reviews
8
Gary
Jun 17, 2025
·
Stayed 2 nights
room was clean and spacious and comfortable, could do with a set of draws. probably could do with a bit of maintenance. food good and staff friendly.
room was clean and spacious and comfortable, could do with a set of draws. probably could do with a bit of maintenance. food good and staff friendly.
8
Lindy
Sep 27, 2024
·
Stayed 2 nights
Being near to a busy road could hear road noise early on in the morning
Being near to a busy road could hear road noise early on in the morning
8
Thomas
Nov 10, 2024
·
Stayed 2 nights
Everything was really good apart from the uncomfortable bed and pillows
Everything was really good apart from the uncomfortable bed and pillows
8
Matthew
Sep 1, 2024
·
Stayed 2 nights
The hotel is well located and is in good condition and generally comfortable, however the double bed in our room was not comfortable as the mattress was very soft and my wife and I both had back ache the following morning and we didn’t sleep well. The second night my wife had to sleep in our son’s single bed as the mattress was firmer! My son had to sleep in the double with me! The bathroom and bedroom were clean and tidy and good sized. We had evening meals both nights of our stay, which were good and good value for money. We also had breakfast both mornings and enjoyed these and thought the price reasonable. Overall, a very enjoyable and pleasant stay, but please buy some firmer mattress for the double beds!
The hotel is well located and is in good condition and generally comfortable, however the double bed in our room was not comfortable as the mattress was very soft and my wife and I both had back ache the following morning and we didn’t sleep well. The second night my wife had to sleep in our son’s single bed as the mattress was firmer! My son had to sleep in the double with me! The bathroom and bedroom were clean and tidy and good sized. We had evening meals both nights of our stay, which were good and good value for money. We also had breakfast both mornings and enjoyed these and thought the price reasonable. Overall, a very enjoyable and pleasant stay, but please buy some firmer mattress for the double beds!
10
Tom
Aug 3, 2024
·
Stayed 2 nights
Convenient place to stay. Lovely pub next door with a children’s play area and the food was good. There’s a big sainsburys two minutes walk away with a bus stop to get into Whitby centre. Maybe the only thing that is missing in the room is that there is no fridge. Otherwise, great!
Convenient place to stay. Lovely pub next door with a children’s play area and the food was good. There’s a big sainsburys two minutes walk away with a bus stop to get into Whitby centre. Maybe the only thing that is missing in the room is that there is no fridge. Otherwise, great!
8
Joyce
Jan 6, 2025
·
Stayed 1 night
Quiet, simply furnished rooms.
Quiet, simply furnished rooms.
8
Julian
Oct 5, 2023
·
Stayed 3 nights
I was happy I chose this hotel. Very similar to a Premier Inn in layout and decor. I had a comfortable stay with no adverse noise in my room despite workmen nearby with what sounded like pneumatic drills when outside. Good sound proofing! Two minor criticisms, would be that the television was a little on the small side, and the toilet was a touch too close to the sink
I was happy I chose this hotel. Very similar to a Premier Inn in layout and decor. I had a comfortable stay with no adverse noise in my room despite workmen nearby with what sounded like pneumatic drills when outside. Good sound proofing! Two minor criticisms, would be that the television was a little on the small side, and the toilet was a touch too close to the sink
6
Kate
Jun 25, 2025
·
Stayed 3 nights
The room needed drawers so we could actually unpack rather than having to have stopped on the floor. Very disappointing. Also there could have been a small side or 2 comfy chairs to sit in. The main door was very loud when people were going in and out, so kept us awake. There was disappointment at the bar when I tried to purchase a port. There wasn’t enough for a full measure once the barman had poured it. He asked the manager what could be done and he came back to say I could have it a full price even though it wasn’t a full measure. This was so sad, I asked if he could put it through at a reduced price but he said he couldn’t do this. This was such a waste as this would have been thorn away. Very unhappy.
The room needed drawers so we could actually unpack rather than having to have stopped on the floor. Very disappointing. Also there could have been a small side or 2 comfy chairs to sit in. The main door was very loud when people were going in and out, so kept us awake. There was disappointment at the bar when I tried to purchase a port. There wasn’t enough for a full measure once the barman had poured it. He asked the manager what could be done and he came back to say I could have it a full price even though it wasn’t a full measure. This was so sad, I asked if he could put it through at a reduced price but he said he couldn’t do this. This was such a waste as this would have been thorn away. Very unhappy.
10
Robert
Feb 15, 2025
·
Stayed 1 night
Enjoyed our stay at Penny Hedge Curtains in room 8 do not keep the light out
Enjoyed our stay at Penny Hedge Curtains in room 8 do not keep the light out
10
Rodney
Jun 27, 2024
·
Stayed 3 nights
Air conditioning excellent - provided cool relief from the heatwave and a comfortable nights sleep. No stand or similar for suitcase. Just about enough hangers for one but not for a couple
Air conditioning excellent - provided cool relief from the heatwave and a comfortable nights sleep. No stand or similar for suitcase. Just about enough hangers for one but not for a couple
Was this helpful?
AI-generated summary based on recent guest reviews
Service
Staff are widely described as friendly and helpful. Occasional complaints note understaffing, slow or confusing check-in, and isolated service or billing issues.
Related guest reviews
6
DG
Nov 12, 2024
·
Stayed 1 night
Abrupt reception on arrival, but other staff were friendly. No EV charging. No hot water for the bath. Breakfast was average but morning staff were friendly.
Abrupt reception on arrival, but other staff were friendly. No EV charging. No hot water for the bath. Breakfast was average but morning staff were friendly.
8
Norma
Mar 15, 2025
·
Stayed 3 nights
Warm and friendly atmosphere nothing to much trouble for the staff will differently be returning
Warm and friendly atmosphere nothing to much trouble for the staff will differently be returning
4
K
Aug 24, 2025
·
Stayed 1 night
We chose this as we hoped proximity to a nice pub would be a relaxing stop on a road trip. We got a mediocre room with staff that didn't seem to care and the pub was very poorly run. We wouldn't try a Marston's again.
We chose this as we hoped proximity to a nice pub would be a relaxing stop on a road trip. We got a mediocre room with staff that didn't seem to care and the pub was very poorly run. We wouldn't try a Marston's again.
6
Zoe
Nov 4, 2024
·
Stayed 3 nights
Booked for a 3 nights stay as a family. Initial issues with the key card not working. This continued as the card had not been programmed for 3 night's. Room was ok (only 2 glasses and cups when the booking was for three). Room was tired (trim coming off in the bathroom). Booked and paid for breakfast for 3 days, but was only booked in for one day. Couldn't have breakfast on the last morning due to only one member of staff. Asked for a refund as we couldn't wait over half an hour. Still waiting for the refund to be paid. Needless to say won't be returning.
Booked for a 3 nights stay as a family. Initial issues with the key card not working. This continued as the card had not been programmed for 3 night's. Room was ok (only 2 glasses and cups when the booking was for three). Room was tired (trim coming off in the bathroom). Booked and paid for breakfast for 3 days, but was only booked in for one day. Couldn't have breakfast on the last morning due to only one member of staff. Asked for a refund as we couldn't wait over half an hour. Still waiting for the refund to be paid. Needless to say won't be returning.
8
Maryellen
Sep 20, 2025
·
Stayed 2 nights
Good location to Sneaton Castle (5mins by car/taxi) pub was next door for evening meal & breakfast, Sainsbury’s and shops less than 5min walk. Check-in was easy although we were pay on the day the venue took the money 24hrs before. Staff were friendly at checkin to hotel and restaurant staff too, the bar not so much that we complained. At the end of the night paying the bill we selecting no tip but the machine is broken so ended up tipping £16 for bad service, they wouldn’t refund so I need to contact head office! Annoying! So warning to others.. Room was spacious but dated, soap dispenser was broken and the one in shower hanging on by a screw. Room was clean with towels, double bed was comfortable but the single sofa bed, our little boy can sleep anywhere thankfully but I felt crippled from lying on it for 10mins.
Good location to Sneaton Castle (5mins by car/taxi) pub was next door for evening meal & breakfast, Sainsbury’s and shops less than 5min walk. Check-in was easy although we were pay on the day the venue took the money 24hrs before. Staff were friendly at checkin to hotel and restaurant staff too, the bar not so much that we complained. At the end of the night paying the bill we selecting no tip but the machine is broken so ended up tipping £16 for bad service, they wouldn’t refund so I need to contact head office! Annoying! So warning to others.. Room was spacious but dated, soap dispenser was broken and the one in shower hanging on by a screw. Room was clean with towels, double bed was comfortable but the single sofa bed, our little boy can sleep anywhere thankfully but I felt crippled from lying on it for 10mins.
6
kathryn
Jun 29, 2025
·
Stayed 1 night
We arrived early and the later was very friendly. We knew it was too early to check in, which was fine. When we came to check in, there was one man serving at the bar, told us he wouldn't be long (he was doing his best). So one of the chefs came out and checked us in. This morning, breakfast was ten minutes late opening and not everything was readily available. The price (which was a lot!!) we paid I expected far more.
We arrived early and the later was very friendly. We knew it was too early to check in, which was fine. When we came to check in, there was one man serving at the bar, told us he wouldn't be long (he was doing his best). So one of the chefs came out and checked us in. This morning, breakfast was ten minutes late opening and not everything was readily available. The price (which was a lot!!) we paid I expected far more.
8
Paul
Sep 15, 2024
·
Stayed 2 nights
After driving for 4 hours we arrived here . We went into the pub to check in and was told to go over to reception desk.We stood there for about 10 mins with staff just walking by us. In the end I asked a member of staff if somebody was on the desk , he was very rude and said “can’t you see we are busy.” We wouldn’t have minded if someone had just said we would be dealt with soon but staff were just walking by us . Apart from this we enjoyed our stay and and certain members of staff were very nice .
After driving for 4 hours we arrived here . We went into the pub to check in and was told to go over to reception desk.We stood there for about 10 mins with staff just walking by us. In the end I asked a member of staff if somebody was on the desk , he was very rude and said “can’t you see we are busy.” We wouldn’t have minded if someone had just said we would be dealt with soon but staff were just walking by us . Apart from this we enjoyed our stay and and certain members of staff were very nice .
10
Charles
Jul 4, 2025
·
Stayed 4 nights
Really impressed by the whole experience. The room was spacious clean and comfortable. The bar/ restaurant was also very welcoming well stocked and comfortable. Also everyone who worked there were super friendly and helpful.
Really impressed by the whole experience. The room was spacious clean and comfortable. The bar/ restaurant was also very welcoming well stocked and comfortable. Also everyone who worked there were super friendly and helpful.
10
Denise
Sep 8, 2024
·
Stayed 2 nights
Staff very friendly. Walking distance to town. Parking easy. The person who sorted our room out for staying an extra few nights was very helpful in moving things about for us to stay.
Staff very friendly. Walking distance to town. Parking easy. The person who sorted our room out for staying an extra few nights was very helpful in moving things about for us to stay.
8
Elaine
Sep 23, 2024
·
Stayed 1 night
The rooms, bar and food were all good. However when we arrived to check in, it was clear that the staff who should have been on reception, were not in place and it had been left to the other staff (who did the best they could) to check us in,as a number of staff had quit their jobs,
The rooms, bar and food were all good. However when we arrived to check in, it was clear that the staff who should have been on reception, were not in place and it had been left to the other staff (who did the best they could) to check us in,as a number of staff had quit their jobs,
Was this helpful?
AI-generated summary based on recent guest reviews
Location
On the outskirts, about a 15–30 minute downhill walk to Whitby (taxis and buses nearby), with ample free parking. Some mention road noise and retail-park views, but many find it a convenient base for the area.
Related guest reviews
10
Neal
Sep 26, 2025
·
Stayed 2 nights
Great location for Whitby sites about 30 mins stroll into town. Free car parking a plus
Great location for Whitby sites about 30 mins stroll into town. Free car parking a plus
10
Sarah
May 23, 2023
·
Stayed 1 night
Lovely place to stay . Staff friendly and helpful. Breakfast was good. Would recommend
Lovely place to stay . Staff friendly and helpful. Breakfast was good. Would recommend
8
PAULINE
Feb 28, 2025
·
Stayed 2 nights
Good situation easy walk down to town & good public transport. Cooked breakfast is overpriced for what is provided. Staff friendly and helpful.
Good situation easy walk down to town & good public transport. Cooked breakfast is overpriced for what is provided. Staff friendly and helpful.
10
Linda
Nov 19, 2024
·
Stayed 2 nights
Penny Hedge is on the outskirts of Whitby. There is plenty of parking. Nearby is a small shopping complex. The rooms are large, clean and well equipped. The pub provides a good range of tasty, good value meals, served by friendly staff.
Penny Hedge is on the outskirts of Whitby. There is plenty of parking. Nearby is a small shopping complex. The rooms are large, clean and well equipped. The pub provides a good range of tasty, good value meals, served by friendly staff.
8
A
Aug 18, 2023
·
Stayed 1 night
Expensive for what it is but decent size rooms and close to Whitby.
Expensive for what it is but decent size rooms and close to Whitby.
10
Martin
May 15, 2024
·
Stayed 2 nights
Very smart and clean. Staff were helpful and friendly. parking was great. It's a bit of a walk into Whitby mostly because (like the whole area) it is a bit hilly. It is walkable though or just a short car / taxi / bus ride. I would happilly recommend. Parking is okay in Whitby but will cost up to £10 for the day.
Very smart and clean. Staff were helpful and friendly. parking was great. It's a bit of a walk into Whitby mostly because (like the whole area) it is a bit hilly. It is walkable though or just a short car / taxi / bus ride. I would happilly recommend. Parking is okay in Whitby but will cost up to £10 for the day.
10
Andrew
Aug 9, 2025
·
Stayed 1 night
Ideal location from Whitby town about 20 min walk
Ideal location from Whitby town about 20 min walk
10
Lee
May 20, 2024
·
Stayed 3 nights
Great location as it was close to everything we wanted for our walking weekend. Comfortable accommodation, clean and tidy with daily house keeping if required. Staff at Penny Hedge are all really friendly and the service was fantastic. Good choice of food for breakfast; and enjoyed three evening meals during our stay.
Great location as it was close to everything we wanted for our walking weekend. Comfortable accommodation, clean and tidy with daily house keeping if required. Staff at Penny Hedge are all really friendly and the service was fantastic. Good choice of food for breakfast; and enjoyed three evening meals during our stay.
10
Ian
Apr 28, 2025
·
Stayed 1 night
Convenient for our trip. 20 minute walk to the centre of Whitby. Accommodation spacious clean and away from pub area (Annex) so nice and quiet. Next to main road so some traffic noise but perfectly acceptable.
Convenient for our trip. 20 minute walk to the centre of Whitby. Accommodation spacious clean and away from pub area (Annex) so nice and quiet. Next to main road so some traffic noise but perfectly acceptable.
8
Paul
Oct 29, 2025
·
Stayed 3 nights
Very convenient for our short break in Whitby.
Very convenient for our short break in Whitby.
Was this helpful?
AI-generated summary based on recent guest reviews
Dining
The on-site pub is handy, with many praising tasty, good-value breakfasts and generally decent meals. However, reviews also cite stock shortages, understaffing and slow service at busy times, and inconsistent coffee quality.
Related guest reviews
8
David
Sep 21, 2025
·
Stayed 2 nights
Parking is plentiful and free, check-in is simple and efficient. Room size is adequate and bed was comfortable and all clean. Bathroom sink in room 23 conflicts with toilet space. Breakfast is good value but please include machine dispensed coffee as at the Spread Eagle, as the percolated coffee is not good. All staff were pleasant and helpful..
Parking is plentiful and free, check-in is simple and efficient. Room size is adequate and bed was comfortable and all clean. Bathroom sink in room 23 conflicts with toilet space. Breakfast is good value but please include machine dispensed coffee as at the Spread Eagle, as the percolated coffee is not good. All staff were pleasant and helpful..
4
Gillian
Jun 29, 2025
·
Stayed 1 night
The advert for the hotel is totally misleading and I would never have booked such a room for myself and family especially considering the price paid.The location of the accommodation is actually on the site of a retail park and this included having views from the room looking onto Screwfix although you can also see the sea in the distance. It did not feel like a Whitby stay. The room itself was not in the pub as per the photo but in a bland / sad accommodation block next to the pub. The room was not the family room shown in the photo so it lacked an extra bed.We checked out at 7.30am but there were no clear instructions on what to do as there was no response to the intercom system. On a positive note the room was clean, had nice soap, a great hairdryer, pleasant and what appeared to be hardworking staff.
The advert for the hotel is totally misleading and I would never have booked such a room for myself and family especially considering the price paid.The location of the accommodation is actually on the site of a retail park and this included having views from the room looking onto Screwfix although you can also see the sea in the distance. It did not feel like a Whitby stay. The room itself was not in the pub as per the photo but in a bland / sad accommodation block next to the pub. The room was not the family room shown in the photo so it lacked an extra bed.We checked out at 7.30am but there were no clear instructions on what to do as there was no response to the intercom system. On a positive note the room was clean, had nice soap, a great hairdryer, pleasant and what appeared to be hardworking staff.
8
Geoff
Sep 30, 2024
·
Stayed 3 nights
There appeared to be a problem with lack of staff in the restaurant with only 3 people on duty on a saturday night. Also some choices of food and drinks not available. The people that were there were working exceedingly hard.
There appeared to be a problem with lack of staff in the restaurant with only 3 people on duty on a saturday night. Also some choices of food and drinks not available. The people that were there were working exceedingly hard.
6
David
Jun 9, 2025
·
Stayed 1 night
Poor breakfast ,no coffee , no yogurt
Poor breakfast ,no coffee , no yogurt
8
Paul
Feb 18, 2025
·
Stayed 2 nights
The quality of the rooms is comparable with the Premier Inns. The breakfast on offer is reasonably priced and of a decent quality. The only drawback was that the restaurant seemed to have insufficient stock; several times that had run out of basic supplies.
The quality of the rooms is comparable with the Premier Inns. The breakfast on offer is reasonably priced and of a decent quality. The only drawback was that the restaurant seemed to have insufficient stock; several times that had run out of basic supplies.
8
Hilary
Aug 10, 2024
·
Stayed 2 nights
Room OK, helpful staff but not enough of them. Restaurant understaffed, grubby tables, limited food options, unavailable wines on list (OK if your palate runs to "Red or White"). Good for an overnight stop but I\'d suggest eating elsewhere if the place is busy. Breakfast next day was oddly the highlight, actually nice choices and well cooked and presented.
Room OK, helpful staff but not enough of them. Restaurant understaffed, grubby tables, limited food options, unavailable wines on list (OK if your palate runs to "Red or White"). Good for an overnight stop but I\'d suggest eating elsewhere if the place is busy. Breakfast next day was oddly the highlight, actually nice choices and well cooked and presented.
4
William
Sep 10, 2024
·
Stayed 1 night
Property was experiencing technical difficulties so restaurant's menu was severly impacted, only limited cooked food available! Bar ran out of Pinot Grigio and New Zealand Savignon not available. Staff attempting to do their best in circumstances!
Property was experiencing technical difficulties so restaurant's menu was severly impacted, only limited cooked food available! Bar ran out of Pinot Grigio and New Zealand Savignon not available. Staff attempting to do their best in circumstances!
10
Colin
Mar 8, 2024
·
Stayed 2 nights
God friendly staff. Good food
God friendly staff. Good food
10
martin
Feb 23, 2025
·
Stayed 3 nights
Excellent staff lovely food breakfasts and evening meals fabulous comfy bed sheets and pillows had the best sleep in a long time room very clean easy walk into town plus free parking
Excellent staff lovely food breakfasts and evening meals fabulous comfy bed sheets and pillows had the best sleep in a long time room very clean easy walk into town plus free parking
8
Judi
Sep 2, 2025
·
Stayed 1 night
The room was nice and roomy and was clean. Was a bit of a wait to check-in as staff were busy. I felt that the toilets in the restaurant area were in need of a refurbishment, the radiators were rusty and the hand dryers were also rusty. Just looked tired in the ladies. Breakfast was good but the coffee was awful. I overheard someone complain it was like water and someone came and just added more instant coffee to the jug. Thankfully I had decaffeinated from a sachet. Little things like good coffee make a difference. I would stay again as it's in a great place with nice views. Plus has a good restaurant for meals during the day and evening.
The room was nice and roomy and was clean. Was a bit of a wait to check-in as staff were busy. I felt that the toilets in the restaurant area were in need of a refurbishment, the radiators were rusty and the hand dryers were also rusty. Just looked tired in the ladies. Breakfast was good but the coffee was awful. I overheard someone complain it was like water and someone came and just added more instant coffee to the jug. Thankfully I had decaffeinated from a sachet. Little things like good coffee make a difference. I would stay again as it's in a great place with nice views. Plus has a good restaurant for meals during the day and evening.
Was this helpful?
AI-generated summary based on recent guest reviews
6
Fiona
3 weeks ago
·
Stayed 1 night
Stay was lovely. Room clean and quiet. Unfortunately we think we left behind an item in our room after we left. Three days of calling the hotel to check and no-one has picked up the phone yet. No response using email or online chat facility either. Very frustrating.
Stay was lovely. Room clean and quiet. Unfortunately we think we left behind an item in our room after we left. Three days of calling the hotel to check and no-one has picked up the phone yet. No response using email or online chat facility either. Very frustrating.
10
Sally
3 weeks ago
·
Stayed 2 nights
Staff were so polite, helpful and friendly. The room was a great size for two people, it was clean and well maintained. Everything you need for a 2 night stay. Comfortable, good size bed and adequate storage. Location is on a main road but is very quiet considering and has the bonus of buses running regularly, so no need for the car. We had breakfast which had mainy options and money off if you prebook. Real lovely and very affordable.
Staff were so polite, helpful and friendly. The room was a great size for two people, it was clean and well maintained. Everything you need for a 2 night stay. Comfortable, good size bed and adequate storage. Location is on a main road but is very quiet considering and has the bonus of buses running regularly, so no need for the car. We had breakfast which had mainy options and money off if you prebook. Real lovely and very affordable.
8
Cheryl
last month
·
Stayed 2 nights
A good inexpensive clean hotel that is able to offer reasonable provisions for family rooms. Helpful staff and a good child menu offer. The wait time for food with young children was a bit of a challenge but otherwise a pleasant stay. Great place to visit.
A good inexpensive clean hotel that is able to offer reasonable provisions for family rooms. Helpful staff and a good child menu offer. The wait time for food with young children was a bit of a challenge but otherwise a pleasant stay. Great place to visit.
8
John
Jul 30, 2026
·
Stayed 2 nights
Walls a bit grubby in room and ready for redecoration. I couldn’t get shower above Luke warm but wife managed it
Walls a bit grubby in room and ready for redecoration. I couldn’t get shower above Luke warm but wife managed it
10
Pui Suen
Jul 30, 2026
·
Stayed 2 nights
Clean room. Good environmental
Clean room. Good environmental
FAQs about Penny Hedge, Whitby by Marston's Inns
Is parking available at the property?
Free self parking is available on-site, but it is limited. No reservation is required.
What type of breakfast is offered and what are the serving hours?
Full breakfasts are available daily from 7:00 AM to 10:00 AM for a fee of approximately GBP 9.75 for adults and GBP 4.95 for children.
What are the standard check-in and check-out times?
Check-in is from 14:00 to 23:00, and check-out is by 11:00. Early or late check-in/check-out may be available upon request and may incur additional charges.
What accessibility features are available for guests with disabilities?
The property offers limited wheelchair accessibility, including designated parking and step-free entrances. However, specific details about accessible rooms and facilities are not provided.
What is the location of the property in relation to key landmarks?
The property is located within a 5-minute drive of North York Moors National Park and Whitby Harbour. It is approximately 1.4 miles from Whitby Beach and 4.5 miles from Robin Hood's Bay Beach.
Are children allowed to stay at the property?
Children are welcome at the property. Specific policies regarding the minimum age for children to stay for free are not provided.
Have a question?
Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-04: 129.4661944770813USD
- 2026-09-05: NO DATA
- 2026-09-06: 99.3547996788025USD
- 2026-09-07: 95.05361999130248USD
- 2026-09-08: 142.40323902893067USD
- 2026-09-09: 138.18978860473632USD
- 2026-09-10: 111.58650981521606USD
- 2026-09-11: 142.62238495635987USD
- 2026-09-12: NO DATA
- 2026-09-13: 134.28182210922242USD
- 2026-09-14: 128.34666273880003USD
- 2026-09-15: 166.89558337402343USD
- 2026-09-16: 169.5295525970459USD
- 2026-09-17: 169.5295525970459USD
- 2026-09-18: 148.87767638397216USD
- 2026-09-19: NO DATA
- 2026-09-20: 116.76679875183105USD
- 2026-09-21: 160.3060523147583USD
- 2026-09-22: 152.70653589630126USD
- 2026-09-23: 162.83233608245848USD
- 2026-09-24: 147.61864625549316USD
- 2026-09-25: 172.11263884735106USD
- 2026-09-26: 195.39880329895018USD
- 2026-09-27: 118.35081706237793USD
- 2026-09-28: 94.90056344223022USD
- 2026-09-29: 108.21502991867065USD
- 2026-09-30: 119.14048677062988USD
- 2026-10-01: 99.66857801055907USD
- 2026-10-02: 143.99015506362915USD
- 2026-10-03: 172.9981018218994USD
- 2026-10-04: 113.942643119812USD
- 2026-10-05: 116.9713851661682USD
- 2026-10-06: 108.21502991867065USD
- 2026-10-07: 109.11465363693237USD
- 2026-10-08: 105.84601193237305USD
- 2026-10-09: 127.19713468170166USD
- 2026-10-10: 169.87940626525878USD
- 2026-10-11: 119.14048677062988USD
- 2026-10-12: 101.7013536567688USD
- 2026-10-13: 102.87724480056762USD
- 2026-10-14: 108.21502991867065USD
- 2026-10-15: 99.66857801055907USD
- 2026-10-16: 139.7919021835327USD
- 2026-10-17: 154.61573734283448USD
- 2026-10-18: 93.96094758605958USD
- 2026-10-19: 96.71701113128663USD
- 2026-10-20: 120.61986799621582USD
- 2026-10-21: 104.11672636795043USD
- 2026-10-22: 93.68106465148925USD
- 2026-10-23: 156.7848478088379USD
- 2026-10-24: 177.26234660339355USD
- 2026-10-25: 116.9713851661682USD
- 2026-10-26: 114.52240062713622USD
- 2026-10-27: 113.9726305770874USD
- 2026-10-28: 118.60071253967286USD
- 2026-10-29: 139.25212795257568USD
- 2026-10-30: 178.04600818634032USD
- 2026-10-31: NO DATA
- 2026-11-01: 96.26999065780639USD
- 2026-11-02: 81.36618894577026USD
- 2026-11-03: 70.00497907066345USD
- 2026-11-04: 72.21998789215088USD
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher and a first aid kit
- Only registered guests are allowed in the guestrooms.
- Contactless check-in and contactless check-out are available.
- Fee for full breakfast: approximately GBP 9.75 for adults and GBP 4.95 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Restaurant
Non-Smoking Rooms
Housekeeping
Garden
Playground
General
Restaurant
Non-Smoking Rooms
Family Room
Wheelchair Accessible (Limited)
Parking
Parking
Free Parking
Parking (Limited)
Parking Onsite
Services
Housekeeping
Luggage Storage
Designated Smoking Area
24-Hour Front Desk
Activities
Garden
Playground
Outdoor Furniture
Internet
Free Wi-Fi