Kores Boutique Hotel & Spa

Very nice hotel, breakfast was great, only “negative” was the gym which was only a treadmill and a bike

Very disappointing. Several things are wrong with this so-called boutique hotel and spa. The offer room with fireplaces – which are an extra charge, of course. No firewood was provided. When we asked, they said they would not have firewood for another two weeks; then they changed the story to a 20 Euro charge for wood; then they showed us how to turn up the wall thermostat (!) And that’s just the beginning… The advertised “gym” is a single treadmill. The Hammam was out of order for two days with no apology from the staff. The sauna is small and cramped. There are strange odors, especially in the floor above the sauna/spa facility. The restaurant is cold and uninviting, and the breakfast selection is limited and unimaginative. (Fortunately, there are several excellent restaurants nearby.) The accommodation included breakfast. The chutzpah was charging extra for the coffee with breakfast. There is no mention of a charge for coffee anywhere. They surprise you with the coffee charge at checkout. This hotel website is full of dishonest advertising. Overall, this establishment falls far short of the quality, transparency, and professionalism one should expect from a Boutique hotel & spa.

The spa was a two person sauna and a pool, which was too small. The gym was a treadmill only. And we were not allowed to use the fireplace even though it was cold out. I would not call this a five star resort.

I booked and paid for the Executive Suite. Upon checking the accommodation provided was a standard room. They refused to acknowledge a problem even when shown photos and details from the listing. They refused to offer the room rate to a standard room. I had to have my credit card company intervene. Terrible desk service to deny and evade this in the presence of photos, screenshots still present on the website. Also, the Gym is a treadmill tucked in a corner. The shower curtain does not cover the tub enclosure. Water sprays onto the floor. The hot and cold tap is connected backwards. Attention to detail and truth is in absence. They overbook knowing you are in the mountains with very few alternatives. They make no accommodation in these situations.

Very friendly staff , great rooms , clean and perfect location. I would definitely go back again!