L'Essenza Hotel

This a modernist hotel all in white so don't choose here if you are looking for a quaint old apartment. Everything very smooth, helpful and friendly staff, good location Particularly recommend the rooftop terrace breakfast! Abundant and tasty. Amazingly, the staff gave you a bag so you could take away extra food for the day. Recommend strongly

We were here for one night only, because of a flight early morning the next day. 1. Before getting there, the staff were both responsive and very helpful. 2. Even before we got our room, the staff were amazingly accommodating for luggage storage. 3. The room was spacious and clean. The bathroom is new and very clean. I very much like the bidet. :) 4. We were leaving early morning the next day - before the breakfast times - and the hotel staff were exceptionally accommodating. I expected just a fruit or a yoghurt, we got freshly-made chocolate croissants and cappuccinos, even as the morning room staff were busy preparing for the first serving. Really exceptional service - I can't thank the morning staff enough. 5. But. That exceptional service was marred by the reception staff *on that specific morning*. We had asked for a taxi for 6:40 am. While at breakfast, we got a call saying that the taxi was there (this is 6:30). We rushed down, only to be told by the night receptionist that the taxi had left. I said but we ordered it for 6:40 - he told me it was 6:20 and it was impossible to get a cab. He was not just unhelpful, but positively dismissive and aggressive *and given that we had a flight* he made the already stressful situation even more stressful. We managed to arrange an uber and got to the airport on time, but it did put a damper on our hotel experience. I will not give a lower rating because of that last experience - these things happen - but the hotel should know.

This is a 2 star hotel. The bedsheets are rough sandpaper. The pillows are sad (you only get 2), the towels are cheap. They don’t even have hair conditioner. The shower is tiny. You have to pay extra for parking. I’m so glad we only stayed for 1 night. It was not a good experience.

No parking ! The closed one is about 6 minutes walk!

Room is very plain, like the bare minimum is provided at a price where you can get much more elsewhere. You can’t charge devices without disconnecting the night table lamps, pillows are super flat, no additional ones, one dirty theo no blankets, no tv channels in English, low quality soaps