Name: 28 Hotel
Address: 28 Regent Street, Sydney, New South Wales, Australia, Sydney, New South Wales, AU
Price range: $78–$301 per night
Rating: 8.3

What guests think

Across the reviews, 28 Hotel is praised for its convenient location near Central Station, consistently friendly and helpful staff, and thoughtful lobby perks like 24/7 coffee and grab-and-go breakfast snacks that make short city stays easy.

Rooms are basic and often small or windowless, though some are spacious; street noise is usually muted but air conditioning can be loud or hard to adjust, and occasional maintenance quirks affect comfort. Cleanliness is mostly solid yet inconsistent, with several reports of missed housekeeping or overlooked items alongside many comments noting tidy rooms and fresh linens. Expect a simple, well-located base with warm service and light freebies rather than full amenities or luxury.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are simple, with 24/7 lobby coffee and a morning grab-and-go snack appreciated. Rooms have basic conveniences (kettle, small fridge, microwave in some), and a few guests mentioned airport shuttle arrangements while one reported it unavailable.

Related guest reviews

10

Natasha

Oct 1, 2025

·

Stayed 1 night

Reception services including coffee, tea and fresh fruit and snacks were a lovely touch. Very helpful staff. Quiet, clean, spacious room. Really good value and very comfortable stay in a very central location. Will stay again.

6

Yayoi

Dec 11, 2023

·

Stayed 3 nights

フロントの対応は良かった。部屋に電子レンジが付いているのは良かったが、電源を確保するために移動させないといけなかった。ベッドは柔らかい。フロントのコーヒーマシンで、使い放題はありがたい。

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10

Jing

Oct 2, 2025

·

Stayed 4 nights

Free coffee and snacks. Centre location in Syd walkable to every where

8

Catherine

Apr 22, 2025

·

Stayed 3 nights

28 Hotel has great hospitality. Staff were very friendly and helpful at every interaction (including leaving bags prior to check-in, forgetting a key card, offer of free upgrade) and the availability of fruit, pastries and coffee/tea made for a lovely vibe in the lobby. The room itself was pretty basic, but had all the important amenities including iron and board, hair dryer, TV, microwave, bar fridge, clean sheets, nice pillows. I'd happily stay again.

8

Sharon

Nov 21, 2025

·

Stayed 5 nights

Staff are really great. Loved the morning brekkie treats.

10

Nathan

Oct 8, 2023

·

Stayed 1 night

Lovely staff, good facilities, everything in walking distance. Its great price for the location and room

10

lynda

Feb 2, 2026

·

Stayed 1 night

Location is fantastic - 10min (maybe even less) walk from Central station, with loads of restaurants and bars very close. We were going for dinner in Kensington St, which was a very easy 2min walk! The complimentary tea/coffee and fresh fruit in the foyer 24/7 was a lovely touch, as was the muesli bars, pastries and fruit cups available in the morning. Staff were all lovely and our room was a good size, with a great shower in the bathroom, and the bed was very comfortable. We will definitely be staying here again.

8

daryl

Jun 18, 2024

·

Stayed 1 night

Very clean, quiet, close to the train. Disappointed there was no coffee etc offered in the room but there was a kettle. Coffee machine at reception. Arriving at 12.30 am after a long flight, I hello hello didn’t want to traipse back down stairs

8

April

Aug 19, 2023

·

Stayed 3 nights

Location was great and close to the UTS campus and central station. Accommodations were very nice. Staff was good to deal with and the coffee and breakfast in the lobby was a nice bonus. Very disappointed that they no longer offer for the airport transfer as advertised on Hotels.com.

10

Scott

Jun 19, 2024

·

Stayed 3 nights

The welcome was great, the complimentary snacks in the foyer were interesting if you got there early enough in the morning, but a nice touch. Staff organised an airport shuttle for me which was very reasonable at $22 for one person. Will stay again if I'm in Sydney again.

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Cleanliness

Guests often describe rooms as clean with fresh linens, but several report lapses such as missed housekeeping or overlooked bathroom items. Overall cleanliness feels mixed.

Related guest reviews

10

Justin

Apr 24, 2023

·

Stayed 1 night

Very clean hotel, rooms are basic, but nice and cosy. Location is extremely convenient being so close to central station and the bus interchange.

8

Sundeep

Dec 17, 2023

·

Stayed 3 nights

TV in the room did not work and housekeeping skipped my room 2 days in a row despite me being out all day. But hard to beat the location of the hotel.

2

Alyssa

Mar 6, 2025

·

Stayed 1 night

The property is really nice from the outside and the people are nice, but it was just really loud unorganised and dirty in the bathroom when we arrived

10

Natasha

Oct 1, 2025

·

Stayed 1 night

Reception services including coffee, tea and fresh fruit and snacks were a lovely touch. Very helpful staff. Quiet, clean, spacious room. Really good value and very comfortable stay in a very central location. Will stay again.

10

John

Dec 7, 2025

·

Stayed 1 night

The room was very clean and comfortable, and the amenities were great. The standout for me was your amazing staff, really helpful and welcoming. Will definitely book to stay again, thank you.

10

Anthony

Apr 14, 2024

·

Stayed 1 night

Very clean rooms and very spacious,only stayed the night and was quiet for a Saturday night

10

Aika

Dec 14, 2023

·

Stayed 5 nights

セントラル駅に近くロケーションが最高でした。繁華街に近いながら、ホテルの周りは静かで快適に過ごすことができました。 1週間滞在したのですが、何日かに一回バスルームがきちんと掃除がされていないことがありましたが、ほとんどは綺麗で快適に過ごしました。特に気に入ったのは、毎朝違う種類の簡単な朝食がフロントの近くにて提供されていることです。毎日、コーヒーと美味しいパンや果物を楽しむことができました。スタッフもみんな丁寧な対応をしてくださるので、ここでの滞在をお勧めします！

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10

Seog Jun

Oct 28, 2025

·

Stayed 1 night

Very friendly staff who provided early check-in and luggage storage. Room was clean with plenty of bathroom amenities. Great location only around a 5 minute walk from Central station. Would recommend if staying around the area.

8

Jaime

Oct 27, 2024

·

Stayed 1 night

We noticed there was used soap and cotton tips under the bathroom sink. When looking towards the bathroom from the bed. Therefore we didn’t use the shower just the toilet. Otherwise the rest of the room was great. Beds were comfy and very minimal noise from the street.

6

Rebecca

Mar 2, 2024

·

Stayed 3 nights

I was disappointed with this hotel unfortunately. It was below standard for the price we paid. The rooms are shabby at best and have an underlying vibe of not being completely clean. Our bed sheets had a big blood-like stain on them which was really off putting to say the least. The front of house staff were mostly nice as were the housekeeping team. The air-con situation is also strange and loud. The walls are quite literally paper thin and you can hear your neighbour showering / talking. I guess it depends on who you get as your neighbour but we were kept awake by someone on the phone for hours! Overall, I would not return to this hotel.

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Rooms

Rooms are basic and frequently compact; some are windowless while others are spacious. Air conditioning can be noisy or hard to control, and a few note awkward layouts or thin walls.

Related guest reviews

8

Roy

Jun 2, 2024

·

Stayed 3 nights

Great location, close to central station. Only down side was that our A/C was faulty and would be on cold for about 15 min then hot for about 15 min, very uncomfortable during the night. Coffee machine in foyer was great and free, also great pastries in the morning also free.

10

Rod

Jul 16, 2025

·

Stayed 1 night

Nice clean and comfortable hotel for the price. Rooms are a little small but overall it was a great place to stay for 1 night.

6

Barry

Nov 13, 2025

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Stayed 1 night

Wonderful reception staff. Room was tiny & had a heavy self closing door to a small cramped bathroom. Window looked on an ugly wall. At $340 for one night it is way overpriced for what it is but Sydney was heavily booked & all hotels were thieving from customers. I’d book again at &140 as it was a quiet room & adequate for sleeping. Bed was comfy.

8

Catherine

Apr 22, 2025

·

Stayed 3 nights

28 Hotel has great hospitality. Staff were very friendly and helpful at every interaction (including leaving bags prior to check-in, forgetting a key card, offer of free upgrade) and the availability of fruit, pastries and coffee/tea made for a lovely vibe in the lobby. The room itself was pretty basic, but had all the important amenities including iron and board, hair dryer, TV, microwave, bar fridge, clean sheets, nice pillows. I'd happily stay again.

4

Phil

Jun 27, 2025

·

Stayed 1 night

Pretty dull boring room which are out dated and not hotel quality. Road side motel quality

6

Jason

Mar 23, 2023

·

Stayed 2 nights

I did not realize I’d booked an Interior room with no windows, found that a bit rough having just spent the previous week in another hotel on darling harbor. The non internal rooms with windows I assume would be much nicer, there was several hairs from pervious person on bathroom walls quite high, I think perhaps the same cleaning cloth had been used and dragged the hairs up high. On the upside, this is very close to central station, if you are arriving late at night then this is good choice.

8

Francois

May 20, 2025

·

Stayed 1 night

Pleasant hotel but air conditioning is very noisy and cannot be turned off or fan speed reduced in the room. Included breakfast snacks, coffee and fresh fruit very appreciated.

10

Maurice

Dec 27, 2024

·

Stayed 1 night

Was better than expected for this end of Sydney CBD. Very basic but clean and good bed. Double glazing on windows kept the traffic noise out. I would not stay in rooms near the lift - large a/c system at that end. We were not near it.

6

Michael

Feb 1, 2025

·

Stayed 1 night

Staff were excellent, attentive, polite and helpful. The hotel itself was okay, the foyer was welcoming and clean. Our room was again, okay.... Not very functional, the TV over the the side on a desk, really only allowing the person on the left side of the bed to watch. The bathroom, slightly dated, however spacious with a good size shower. Amenities were basic. However in saying that the accommodation served it's purpose, it was a secure location where we felt safe and comfortable.

6

Rebecca

Mar 2, 2024

·

Stayed 3 nights

I was disappointed with this hotel unfortunately. It was below standard for the price we paid. The rooms are shabby at best and have an underlying vibe of not being completely clean. Our bed sheets had a big blood-like stain on them which was really off putting to say the least. The front of house staff were mostly nice as were the housekeeping team. The air-con situation is also strange and loud. The walls are quite literally paper thin and you can hear your neighbour showering / talking. I guess it depends on who you get as your neighbour but we were kept awake by someone on the phone for hours! Overall, I would not return to this hotel.

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Service

Service is a strong point: staff are consistently friendly, helpful and efficient, assisting with early check-in, luggage storage, upgrades and small issues. A rare complaint about rudeness appears.

Related guest reviews

10

Sin Man

May 17, 2025

·

Stayed 1 night

Location is nice and felt safe around the area. Very professional staff. Hair dryer was unfortunately not working properly. Took it to front desk to replace. Katia made sure the new one she gave me work properly before hand it out. Very mindful. Easy check in and out. Will visit again next time!

10

Natasha

Oct 1, 2025

·

Stayed 1 night

Reception services including coffee, tea and fresh fruit and snacks were a lovely touch. Very helpful staff. Quiet, clean, spacious room. Really good value and very comfortable stay in a very central location. Will stay again.

10

John

Dec 7, 2025

·

Stayed 1 night

The room was very clean and comfortable, and the amenities were great. The standout for me was your amazing staff, really helpful and welcoming. Will definitely book to stay again, thank you.

8

Catherine

Apr 22, 2025

·

Stayed 3 nights

28 Hotel has great hospitality. Staff were very friendly and helpful at every interaction (including leaving bags prior to check-in, forgetting a key card, offer of free upgrade) and the availability of fruit, pastries and coffee/tea made for a lovely vibe in the lobby. The room itself was pretty basic, but had all the important amenities including iron and board, hair dryer, TV, microwave, bar fridge, clean sheets, nice pillows. I'd happily stay again.

10

James

Oct 10, 2023

·

Stayed 7 nights

If you are looking for a small clean hotel with excellent staff, and that is close to the Central train station, consider here. The rooms are small, but if you are just looking for a clean, safe place to sleep and shower, this hotel is perfect. Kudos to the woman who staffed the desk during the day, as she was an amazing employee. Also bonus points to Arman who checked us out early in the morning.

10

Ann

Sep 6, 2023

·

Stayed 4 nights

Service by staff was excellent especially Mitabh who was exceptional in his service and help to us. A thorough gentleman who tended to all our requests. Place was so central and easy for us to access with limited mobility. Well done to all staff at this Hotel my friend and I thoroughly enjoyed our stay.

10

Seog Jun

Oct 28, 2025

·

Stayed 1 night

Very friendly staff who provided early check-in and luggage storage. Room was clean with plenty of bathroom amenities. Great location only around a 5 minute walk from Central station. Would recommend if staying around the area.

6

John

Nov 19, 2023

·

Stayed 1 night

Staff rude

10

Lauren

Aug 31, 2023

·

Stayed 1 night

Friendly staff, easy check-in (I was even able to check in early), spacious & comfortable room, and a great location! I needed a last-minute room for a night and couldn’t have found a better spot - definitely recommend!

10

Craig

Aug 11, 2025

·

Stayed 1 night

Excellent staff and room, convenient location to Centray Railway Station and restaurants

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Location

Highly convenient for Central Station and public transport, with easy access to Chinatown, Kensington Street and nearby sights. A couple of guests felt the immediate street was less pleasant after dark.

Related guest reviews

10

Amanda

Feb 8, 2025

·

Stayed 1 night

Location was brillant. Very handy for the train station and light rail.

8

Florian

Mar 3, 2024

·

Stayed 5 nights

Good location close to Central station and Darling Harbour. Friendly staff and good rooms.

10

Jing

Oct 2, 2025

·

Stayed 4 nights

Free coffee and snacks. Centre location in Syd walkable to every where

8

Ian

Dec 2, 2024

·

Stayed 1 night

If you are looking to stay around Central station this is an excellent option. Rooms are surprisingly quiet and staff are very friendly. It is only a few hundred metres from the station and close to UTS.

8

lili

Dec 29, 2024

·

Stayed 1 night

Good location and very close to central station. It is easy to catch the train to the airport.

8

Graham

May 19, 2024

·

Stayed 2 nights

Well located for us as we travelled by train

10

Seog Jun

Oct 28, 2025

·

Stayed 1 night

Very friendly staff who provided early check-in and luggage storage. Room was clean with plenty of bathroom amenities. Great location only around a 5 minute walk from Central station. Would recommend if staying around the area.

6

Gloria

Aug 19, 2024

·

Stayed 2 nights

Having coffee and goodies in the lobby was very nice and helpful specially for very early check out. Fridge and kettle in the room were also very handy. Not sure about the microwave as no plug was found nearby and the appliance is heavy to be placed on the desk. Area around property felt unsafe when returning to hotel after dark.

10

lynda

Feb 2, 2026

·

Stayed 1 night

Location is fantastic - 10min (maybe even less) walk from Central station, with loads of restaurants and bars very close. We were going for dinner in Kensington St, which was a very easy 2min walk! The complimentary tea/coffee and fresh fruit in the foyer 24/7 was a lovely touch, as was the muesli bars, pastries and fruit cups available in the morning. Staff were all lovely and our room was a good size, with a great shower in the bathroom, and the bed was very comfortable. We will definitely be staying here again.

10

Matthias

Jan 17, 2025

·

Stayed 2 nights

Gut gelegenes einfaches und sauberes Hotel am Rande des CBD nahe der Central Station.

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Dining

The complimentary lobby coffee and light breakfast snacks are widely appreciated for convenience. Selection is basic rather than full breakfast.

Related guest reviews

8

Roy

Jun 2, 2024

·

Stayed 3 nights

Great location, close to central station. Only down side was that our A/C was faulty and would be on cold for about 15 min then hot for about 15 min, very uncomfortable during the night. Coffee machine in foyer was great and free, also great pastries in the morning also free.

10

Mel

Feb 1, 2024

·

Stayed 1 night

One of the best affordable hotels I have stayed in Sydney city. Conveniently located near Central and UTS. Free coffee and grab & go breakfast bar available. Surprisingly quiet.

10

Jodie

Jun 6, 2024

·

Stayed 1 night

Lovely and clean. Plenty of room for the three of us and all our bags. Nice easy walk to Central Station. Would definitely stay again. Loved the free coffee machine in the lobby and free breakfast snacks in the morning.

10

Natasha

Oct 1, 2025

·

Stayed 1 night

Reception services including coffee, tea and fresh fruit and snacks were a lovely touch. Very helpful staff. Quiet, clean, spacious room. Really good value and very comfortable stay in a very central location. Will stay again.

10

Jing

Oct 2, 2025

·

Stayed 4 nights

Free coffee and snacks. Centre location in Syd walkable to every where

8

Sharon

Nov 21, 2025

·

Stayed 5 nights

Staff are really great. Loved the morning brekkie treats.

8

Elizabeth

Feb 11, 2024

·

Stayed 1 night

The hotel is very convenient close to Central Station. Clean and tidy. Complemenary tea and nespresso in the lobby.

10

lynda

Feb 2, 2026

·

Stayed 1 night

Location is fantastic - 10min (maybe even less) walk from Central station, with loads of restaurants and bars very close. We were going for dinner in Kensington St, which was a very easy 2min walk! The complimentary tea/coffee and fresh fruit in the foyer 24/7 was a lovely touch, as was the muesli bars, pastries and fruit cups available in the morning. Staff were all lovely and our room was a good size, with a great shower in the bathroom, and the bed was very comfortable. We will definitely be staying here again.

10

Peter

Apr 9, 2025

·

Stayed 1 night

Close to Central Station, Spice Alley for food nearby, Coffee and food for free breakfast supplied in foyer, very welcoming and helpful staff.

8

David

Nov 30, 2023

·

Stayed 1 night

Convenient location near Central Station. But aircon was very cold and hard to adjust. And the breakfast was minimal.

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Month	Average price
January	$115
February	$189
March	$158
April	$114
May	$123
June	$102
July	$104
August	$138
September	$114
October	$149
November	$188
December	$141

Su	Mo	Tu	We	Th	Fr	Sa
				1 $133	2 $239	3 $301
4 $192	5 $79	6 $101	7 $101	8 $98	9 $124	10 $153
11 $87	12 $83	13 $78	14 $124	15 $152	16 $175	17 $203
18 $96	19 $87	20 $129	21 $129	22 $118	23 $171	24 $199
25 $101	26 $101	27 $135	28 $135	29 $134	30 $250	31

28 Hotel

Prices for 28 Hotel

Monthly average prices

About this property

Location

Room options

Mini Twin

Max Queen

the Social Mini

Family Room

Mini Queen

Max Twin

Guest reviews of 28 Hotel

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about 28 Hotel

Considering this hotel for your Sydney trip?

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21	22 $141	23 $116	24 $109	25 $143	26 $211
27 $114	28 $112	29 $124	30 $132