Is parking available at the property?

Self parking is available onsite for a fee of JPY 4000 per night, which includes in/out privileges. Guests must contact the property in advance to reserve parking.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available daily from 6:30 AM to 10:30 AM for a fee of approximately JPY 5220 per person.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM, and check-out is until 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including elevators and step-free entrances. Accessible facilities are available in public areas and some guest rooms.

Where is the property located in relation to key landmarks?

The hotel is located in Osaka (Namba), just a 4-minute walk from Nipponbashi and 10 minutes on foot from Kuromon Market. It is also 0.8 miles from Tsutenkaku Tower and 1.1 miles from Hozenji-Yokocho Alley.

What are the policies for guests staying with children?

Children are allowed at the property, and the minimum age for children to stay for free is not specified in the provided details.

Centara Grand Hotel Osaka - 5 Star Luxury Stay

Average nightly price at Centara Grand Hotel Osaka by month, last 12 months (USD)
Month	Average price
January	US$171
February	US$171
March	US$189
April	US$224
May	US$202
June	US$173
July	US$169
August	US$169
September	US$183
October	US$295
November	US$228
December	US$204

What guests think

At Centara Grand Hotel Osaka, reviewers consistently praise the central Namba location, spacious modern rooms with striking city views, and welcoming service, while noting very clean spaces and convenient direct access to Namba Parks mall.

Many highlight the club lounge, panoramic rooftop bar, relaxing spa, and a well equipped gym. A few reviews mention train noise in track facing rooms, occasional housekeeping or bathroom odor issues, and slower check in lines at busy times. Breakfast and on site dining receive frequent compliments for variety and quality, though several guests found the breakfast average or overpriced if not pre booked. Overall, expect a modern, convenient base in Namba with polished facilities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests frequently praise the club lounge, the panoramic rooftop bar, the relaxing spa, and a well equipped gym. Direct connection to Namba Parks adds convenient shopping and dining options.

Related guest reviews

10

Sarah

14 Nov 2025

·

Stayed 4 nights

Room was spacious and luxurious! The amenities were amazing, especially the gym and the buffet had great variety and good quality food. The hotel was beside the Parks shopping centre and in a very central location. I found it difficult to leave when we had to move on to our next location! I highly recommend this hotel!!

10

Lisa

6 Nov 2025

·

Stayed 2 nights

We thoroughly enjoyed our stay at the Centara Grand Hotel Osaka. The rooms were spacious & the view was incredible, we also booked massages at the spa and hands down one of the best massages ever, the atmosphere was peaceful, the staff were incredibly attentive, and we both walked out feeling completely refreshed and relaxed. The rooftop restaurant was another standout — stunning views of the Osaka skyline, delicious food, and such a great vibe. 100% recommend this hotel!

10

Corinna

4 Apr 2025

·

Stayed 2 nights

This was a great property excellent staff and a great roof top bar

10

Kristopher

7 Nov 2025

·

Stayed 4 nights

Great hotel and room. Location is fantastic close to everything, rooms were large, views amazing. Great breakfast and lounge. We didn’t use the fitness center but was well equipped.

10

Amit

18 Apr 2025

·

Stayed 2 nights

Came for business Great hotel! Rooms are modern and highly maintained Great view from high floor rooms Business lounge is excellent and the breakfast is also very good and tasty

10

Phil

29 Oct 2025

·

Stayed 5 nights

Great hotel, we went for a room with Lounge access which was definitely worth it. The lounge is on 32nd floor with great views across Osaka. The Lounge staff were outstanding, very courteous and taking an interest on what we had planned for the day. Plenty of choice for breakfast and various drinks - cocktails, champagne, wine, beer etc and light food served between 5:30 - 7:30. All included with Lounge package. Overall excellent!

10

Martin

13 Nov 2025

·

Stayed 3 nights

Great room, great views. Location was good. Just missing a pool.

10

LANCE

12 Jul 2025

·

Stayed 3 nights

Great modern hotel. Perfectly located close to Dotombori but surrounded by newer shopping and restaurants. Best of both worlds. Breakfast buffet was also great!

10

Claudiu

29 Nov 2025

·

Stayed 4 nights

Great property with great staff that was very accommodating and eager to help. Yoon at the front desk was very welcoming and made sure everything was taken care of in terms of luggage delivered to our room. The facilities were top notch and the views from the high floor rooms unbeatable. The lounge and restaurant on the 32nd and 33rd floor were grrat as well. Will definitely be back.

10

Craig

7 Jun 2025

·

Stayed 2 nights

The Centara Grand Hotel Osaka is a brand new five-star located in the heart of Namba which is only a fifteen walk of the shopping district of Dotonbori. The friendly staff at the reception desk always greets you with a smile and are willing to go that extra mile to get you checked in ASAP. Your bags are sent to your within minutes and before you know it, you’ve changed your clothes and are ready to see what the beautiful city of Osaka has to offer. If health and fitness is your thing, then visit the 4th floor where you’ll find free weights and machines to fit your soul’s health desires. And if you suffer a cramp or pulled muscle, check out Cenvaree Spa also located on the 4th floor too. Here you’ll be greeted by friendly staff members and tea. I chose the hour session and the price was affordable. In fact, the cost of my room for a five-star hotel was overall affordable. The size and cleanliness of my room by far the best I’ve stayed at. I’ll definitely be back in 2026!!!

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Cleanliness

Reviews repeatedly call the hotel and rooms very clean or spotless. A smaller number report lapses such as bathroom odors, missed replenishment, or isolated housekeeping oversights.

Related guest reviews

8

Deborah

15 Nov 2024

·

Stayed 2 nights

It’s a beautiful hotel and spacious. Close to everything. The only thing we did not like was our toilet area in our room. There were some questionable brown stains on the wall and closely looking at the bottom of door frame, it also had some brown stains/splashes. Not really sure what happened before, but whoever cleaned it didn’t not clean it well.

6

Daniel

30 Aug 2025

·

Stayed 3 nights

Overall a good location and facility was fine however on the last day there was a ‘live’ bug/insect under the covers of the bed sheet🙄

10

Jennifer

26 Jan 2026

·

Stayed 4 nights

The room was beautiful and spotless. The staff were very accommodating, and amenities were amazing. Second time staying here, and woild definitely stay again. 10/10 recommend.

6

Moises

21 Aug 2025

·

Stayed 2 nights

Para un día estaría bien, en mi caso, las sabanas tenían muchos cabellos, y es incomodo dormir en camas que no están bien limpias.

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10

Tadgh

31 Jan 2026

·

Stayed 1 night

Spotless, incredible views fantastic staff

10

Gil

31 Oct 2025

·

Stayed 6 nights

Very clean, staffs are polite , top notch hit3l

10

andrew

16 Nov 2025

·

Stayed 3 nights

Beautiful and super clean hotel. It is close to the mall with a lot of shopping and a short walk to the train station. The rooms were super clean and roomy. The beds were very comfortable. An absolute joy staying there and the staff is incredible.

10

Allison

10 Dec 2025

·

Stayed 3 nights

Centara Osaka was one of my favorite hotels of our Japan trip. The hotel was spotless and the staff was amazing.

4

Cong

12 Jul 2025

·

Stayed 1 night

Staff was helpful. The room itself was poorly maintained and smelt like sewage. We found a used floss and hair on the floor upon check in. Bed was uncomfortable, pillow and bedsheet were humid and smelt like they weren’t dried properly. Location wasn’t that ideal - a long walk after exiting Namba station. Would not stay again or recommend.

8

Jesse

27 Oct 2024

·

Stayed 5 nights

There are many things to like about our stay at the Centara Grand. The location is excellent. Easy to get anywhere, and the nearby shopping is abundant. The rooms are nice, the beds are comfy. The breakfast buffet is very average for such a nice hotel. The room cleaning was strange. They moved our toothbrushes and other personal affects during the cleaning. The AC filter in the room was full of dust and caused us to have sneezing fits at night.

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Rooms

Many describe modern, spacious rooms with sweeping city views and comfortable beds. Some faced train noise, and a few found the split bathroom layout or limited storage less convenient.

Related guest reviews

8

Peican

17 Nov 2025

·

Stayed 3 nights

Breakfast menu is extensive and they change enough of it everyday so you don’t get tired of eating the same food. Rooms near the train tracks can be a bit noisy so ask for rooms away from tracks if you are noise sensitive. Rooms were huge compared to usual Japanese hotel room sizes. Hotel is connected to a shopping mall and nearby restaurants, about 20 minutes walking distance from Dotonbori so great spot.

8

Hing Fung

8 Aug 2025

·

Stayed 1 night

The bed is tiny. It says twin size bed but seems like its just single. There is a lot of empty space in the room the bed could be much bigger The room is a out 25 sqm which is big

10

Long In

24 Jan 2026

·

Stayed 3 nights

The room was fairly big compared to other Japanese hotels in general, and we could open widely our two big luggages and still had so much space to move around the room. Very clean facilities and the view from the window was nice. Although there is still around 10-15 minutes walking distance to the Dotonburi side, it was considerably a very nice hotel to stay and I would come back again if i happen to visit Osaka in the future.

10

Elliot

31 Oct 2025

·

Stayed 4 nights

Corner room was great, spacious, clean and comfortable

10

Lesley

18 Sept 2025

·

Stayed 4 nights

Wonderful hotel. Our room was huge and appeared brand new. It was immaculate with far reaching city views. The housekeeping was excellent and unobtrusive. Loved the Nespresso coffee machine. It was completely silent with true blackout blinds and we slept so well in the super king bed. It was a little walk to Namba station but through the attractive covered shopping and restaurant arcade. I highly recommend this hotel.

10

Tracie

17 Feb 2026

·

Stayed 3 nights

Location was perfect and the room was spacious

8

Eleanor

22 Sept 2025

·

Stayed 2 nights

Love the location and accessibility to the various shopping malls. Room is very clean and well equipped but the split toilet and shower/bath takes some getting used to. The bathroom has one narrow mirror so two people cannot get ready at the same time. The lighting at the bathroom counter makes you look like you have bags under your eyes. There is a magnifying mirror but it is not lit up.

10

Nathalie

7 Apr 2025

·

Stayed 5 nights

Excellent location! Floor 2 connects to Namba Parks, lots of shopping and restaurants and train accessibility. The hotel is literally right next to the train, so it can get a bit noisy. We were on the 14th floor and facing the tracks and could hear the trains going by all day. So if you think this would bug you, maybe request a higher floor or a room facing the other direction. The hotel itself is beautiful, rooms are spacious, water pressure in the shower was amazing, everything was so clean, and the amenities were fantastic. I especially loved the complimentary glass water bottles that you could refill as needed just down the hall. The rooms have Nespresso for coffee lovers. The gym was gorgeous. Staff were super friendly. Overall this was a fantastic hotel!!

4

Shreya

6 Jul 2025

·

Stayed 1 night

Just fine - didn’t really feel like a 5 star property. Very fee amenities and small noisy rooms

10

Daniel

30 Nov 2025

·

Stayed 2 nights

This was the second hotel I stayed at during my first trip to Osaka. I was there for two nights on the 29th floor. The room was amazing and offered a great view overlooking Namba Park and what I believe was Den Den Town. The Christmas decorations being set up were a nice touch, and I appreciated being invited to the Christmas tree lighting ceremony as well.

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Service

Staff are widely described as friendly, courteous, and helpful across departments, including the club lounge. However, some guests experienced slow or inefficient check in, inconsistent assistance, or rigid deposit policies.

Related guest reviews

10

Jamesd

28 Dec 2025

·

Stayed 2 nights

Wonderful hotel. Very clean. Service was exceptional

8

Francie

29 May 2025

·

Stayed 2 nights

This hotel was very nice just very slow. It took the check in staff 30 mins to check us in which was odd. It also took forever for us to get our luggage’s after being checked in. The hotel is very nice, clean, great location and great rooftop bar.

6

YUBIN

2 Dec 2025

·

Stayed 4 nights

Staff was polite but not very helpful. Hotel is a bit of a walk from the subway station. We left some items we purchased in the room by accident and we were downstairs trying to have our luggage held. The items could have been easily returned to us. Overall this hotel is overpriced for what you get.

4

Yen-Wen

23 Oct 2025

·

Stayed 5 nights

I have stayed with my family for 5 nights. The check in and check out service is ridiculously inefficient. The front desk English is hard to communicate. They also ask us to pre-paid 100000 yen as deposit without pre-announced. Seems a foreign guest is a high dangerous consumer? The front desk at 10/14 night shift also has terrible service. We asked for change the quilt for water spoiled. The answer of the front desk is they do not have this kind of service. Shame on your 5 star hotel. This experience is like living in a slum.

10

Hytham

22 Jun 2025

·

Stayed 5 nights

Check in was easy. All staff greet you with a smile and pure professionalism. Concierge staff was excellent in helping with luggage forwarding, they even contacted the hotel in Kyoto to confirm address and name on booking.

10

david

18 Nov 2025

·

Stayed 2 nights

Excellent all around wonderful reception great room with incredible view. Everyone including the concierge were so friendly and helpful

10

Phil

29 Oct 2025

·

Stayed 5 nights

Great hotel, we went for a room with Lounge access which was definitely worth it. The lounge is on 32nd floor with great views across Osaka. The Lounge staff were outstanding, very courteous and taking an interest on what we had planned for the day. Plenty of choice for breakfast and various drinks - cocktails, champagne, wine, beer etc and light food served between 5:30 - 7:30. All included with Lounge package. Overall excellent!

10

Allison

10 Dec 2025

·

Stayed 3 nights

Centara Osaka was one of my favorite hotels of our Japan trip. The hotel was spotless and the staff was amazing.

10

Claudiu

29 Nov 2025

·

Stayed 4 nights

Great property with great staff that was very accommodating and eager to help. Yoon at the front desk was very welcoming and made sure everything was taken care of in terms of luggage delivered to our room. The facilities were top notch and the views from the high floor rooms unbeatable. The lounge and restaurant on the 32nd and 33rd floor were grrat as well. Will definitely be back.

6

Nathaniel

20 May 2025

·

Stayed 1 night

We were upgraded at check in to a better room which was incredible. The in room drinks were very welcome. Checkout was fast. There's this odd policy where one of the restaurants connects to an outdoor patio only at night and suddenly alters the menu such thst all the prior items are srill available, but you are forced to buy into $50 per person for several drinks on top of anything else you order or you must choose a different, $70 per person package. This already makes no sense as a concept, because the mark up on drinks is easily 2-3 times the usual cost. Despite numerous reiterating of my wife's order, they forgot to place it entirely as well. The massage service was welcomed, but after booking and receiving no conflicting feedback, we arrived as scheduled and were told it eas fully booked up. From what I saw, thr procedure just sends an email that they check in Outlook. Our email had apparently not been opened yet, but this also means it's not necessarily first come first serve either and can leas to confusion. Checkin was very odd. Many desks of helpful staff, but felt like waiting in line at USJ before opening hours. The grumbles could be heard throughout the line for 30+ mins. 1 group feigned ignorance and skipped ahead of 15+ other people to the extreme dissatisfaction of onlookers. 6 went to the actual line and 2 directly to a checkin counter to lie, feign ignorance as to the actual line. Staff tried to redirect but gave in quickly. All said, will not return.

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Location

Central Namba location close to transit, shopping, and dining; Dotonbori is typically a 10–20 minute walk. Some note it’s still a short walk from stations and track side rooms can pick up train noise.

Related guest reviews

10

Shane

24 Sept 2025

·

Stayed 2 nights

Nothing could be more convenient. Direct train to and from Kansai Intl’ - check. Shopping - check - Namba Parks and Takeshimaya next door. Eating - check. Kuromon market, streets lined with little restaurants of all types. Nightlife - check. Dotombori, Shinsaibashi within walking distance. Amerika Mura and subway stop away. Easy connections via subway to Tennoji, Osaka Station and Shin Osaka. And oh by the way the hotel is also nice.

8

Mei Zhen

29 Oct 2024

·

Stayed 5 nights

Located within a shopping mall, walking distance to Dotonbori. Only downside is we can hear the trains running through the tracks throughout from our room.

10

Rashida

16 Sept 2025

·

Stayed 4 nights

Hotel was amazing. The room was really nice, friendly staff. Good quality bedding and towels. Excellent breakfast with so much choice. 15 min walk from the main Dotonburi area, and Namba metro station. perfect location. Would definatley recommend this hotel and would stay there again.

10

Evangeline

31 Aug 2025

·

Stayed 4 nights

Excellent location to trains and shopping

10

luchi

17 Sept 2025

·

Stayed 1 night

Great location which is a few minutes walk to food shopping at dotonburi.

10

Po Yee

22 Nov 2025

·

Stayed 4 nights

New facilities, clean and tidy, good location

10

Tracie

17 Feb 2026

·

Stayed 3 nights

Location was perfect and the room was spacious

10

Nathalie

7 Apr 2025

·

Stayed 5 nights

Excellent location! Floor 2 connects to Namba Parks, lots of shopping and restaurants and train accessibility. The hotel is literally right next to the train, so it can get a bit noisy. We were on the 14th floor and facing the tracks and could hear the trains going by all day. So if you think this would bug you, maybe request a higher floor or a room facing the other direction. The hotel itself is beautiful, rooms are spacious, water pressure in the shower was amazing, everything was so clean, and the amenities were fantastic. I especially loved the complimentary glass water bottles that you could refill as needed just down the hall. The rooms have Nespresso for coffee lovers. The gym was gorgeous. Staff were super friendly. Overall this was a fantastic hotel!!

10

Kenneth

26 Sept 2025

·

Stayed 4 nights

Great location just steps away from the very busy Dotonbori area of Osaka. The hotel is quiet and clean. The staff was friendly and helpful.

10

LANCE

12 Jul 2025

·

Stayed 3 nights

Great modern hotel. Perfectly located close to Dotombori but surrounded by newer shopping and restaurants. Best of both worlds. Breakfast buffet was also great!

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Dining

Breakfast and on site venues are often praised for variety, taste, and views (steakhouse and rooftop/Thai mentioned). Several guests found breakfast average, repetitive, or expensive unless prebooked.

Related guest reviews

10

Sarah

14 Nov 2025

·

Stayed 4 nights

Room was spacious and luxurious! The amenities were amazing, especially the gym and the buffet had great variety and good quality food. The hotel was beside the Parks shopping centre and in a very central location. I found it difficult to leave when we had to move on to our next location! I highly recommend this hotel!!

10

Lisa

6 Nov 2025

·

Stayed 2 nights

We thoroughly enjoyed our stay at the Centara Grand Hotel Osaka. The rooms were spacious & the view was incredible, we also booked massages at the spa and hands down one of the best massages ever, the atmosphere was peaceful, the staff were incredibly attentive, and we both walked out feeling completely refreshed and relaxed. The rooftop restaurant was another standout — stunning views of the Osaka skyline, delicious food, and such a great vibe. 100% recommend this hotel!

10

Ava

4 Dec 2025

·

Stayed 3 nights

Luxury clean room, great breakfast and service

10

Nicholas James

13 Jul 2025

·

Stayed 7 nights

Perfect from start to finish. Super clean lovely room and the club lounge food was fantastic. With a view!

8

Paolo

1 May 2025

·

Stayed 6 nights

Excellent position, staff, cleanness too. Room small but not a surprise. Only negative point the breakfast: VERY VERY poor and repetitive. Why a Thai restaurant in an hotel in Osaka?

6

Jethro

30 Nov 2025

·

Stayed 5 nights

Warm and hospitable staff, mediocre breakfast

8

Phuc

17 Dec 2025

·

Stayed 5 nights

Breakfast should be lots better for a 5 stars hotel

8

Haneta

26 Jun 2025

·

Stayed 3 nights

Nice new hotel and clean room. Breakfast very boring and bland though. We expected delicious Thai food but very disappointed with its taste. Staff also need to be more friendly and smile more pls. Really lack of usual Japanese hotel hospitality possibly coz it’s Thai hotel chain. Location a bit far from station after spending whole day traveling around the city/dotonbori area but in quite spot. .

10

Gregory

28 Oct 2024

·

Stayed 3 nights

Location, close to Namba train station, level of service, cleanliness, corner king bed room had tons of light with excellent black out curtains, restaurants excellent (Thai and seafood restaurants), attached Parks Namba shopping centre was top notch Overpriced breakfast if reservation not made in advance. Needed to leave the hotel for breakfast.

10

Tarek

5 Nov 2025

·

Stayed 2 nights

Great hotel with amazing breakfast. Super comfortable beds and nice views. Location could have been more central but it was good anyways.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9 $422	10 $472
11 $447	12 $374	13 $445	14 $447	15 $472	16 $393	17 $472
18 $397	19 $316	20 $326	21 $357	22 $357	23 $357	24 $379
25 $274	26 $316	27 $316	28 $640	29 $340	30 $316	31 $368

Su	Mo	Tu	We	Th	Fr	Sa
1 $272	2 $238	3 $230	4 $233	5 $268	6 $336	7 $279
8 $231	9 $233	10 $233	11 $233	12 $233	13 $312	14 $312
15 $268	16 $238	17 $218	18 $268	19 $233	20 $312	21 $366
22 $291	23 $230	24 $223	25 $238	26 $238	27 $282	28 $357
29 $233	30 $223

Centara Grand Hotel Osaka

Prices for Centara Grand Hotel Osaka

Monthly average prices

About this property

Location

Room options

Family Room (Yu Standard Floor)

Deluxe Room, 1 King Bed (Rei Premium Floor)

Deluxe Room, 1 King Bed (Yu Standard Floor)

Family Room (Miyabi Club Floor)

Standard Room, Corner (Yu Standard Floor)

Club Room, Corner (Miyabi Club Floor)

Deluxe Room, 2 Twin Beds (Miyabi Club Floor)

Deluxe Room, 2 Twin Beds (Rei Premium Floor)

Family Room (Rei Premium Floor)

Deluxe Room, 1 King Bed (Miyabi Club Floor)

Premium Room, Corner (Rei Floor)

Deluxe Room, 2 Twin Beds (Yu Standard Floor)

Club Suite (Miyabi Floor)

Guest reviews of Centara Grand Hotel Osaka

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Centara Grand Hotel Osaka

Considering this hotel for your Osaka trip?

Prices for upcoming dates