Villa Sassa
$295
/ night
Avg. for September
Prices for Villa Sassa
Select dates to see prices and availability
$295
/ night
Avg. for September
Monthly average prices
Nightly prices at Villa Sassa average $191 in February, the cheapest month, and $315 in June, the most expensive, based on the last 12 months.
| Month | Average price |
|---|---|
| January | $191 |
| February | $191 |
| March | $220 |
| April | $273 |
| May | $292 |
| June | $315 |
| July | $288 |
| August | $274 |
| September | $295 |
| October | $275 |
| November | $197 |
| December | $203 |
J
F
M
A
M
J
J
A
Sep · $295
S
O
N
D
Most expensive: June (~$315)
Cheapest: February (~$191)
About this property
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a health club, an indoor pool, and a hot tub. Additional features at this hotel inclu...
Amenities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a health club, an indoor pool, and a hot tub. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Business amenities
Featured amenities include limo/town car service, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and 5 meeting rooms. A train station pick-up service is provided at no charge (available 24 hours), and self parking (subject to charges) is available onsite.
Dining
Stop by the hotel's restaurant, Ai giardini di Sassa, for dinner. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Rooms
Make yourself at home in one of the 136 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Location
With a stay at Villa Sassa in Lugano (Lugano City-Centre), you'll be within a 5-minute drive of Lake Lugano and San Lorenzo Cathedral. This spa hotel is 1.5 mi (2.4 km) from Palazzo dei Congressi and 1.5 mi (2.4 km) from Villa Ciani.
What's nearby
San Lorenzo Cathedral(0.7 miles)
University of Lugano(0.7 miles)
Piazza della Riforma(0.7 miles)
Via Nassa(0.7 miles)
Cantonal Art Museum(0.8 miles)
Lake Lugano(0.8 miles)
Casino Lugano(0.9 miles)
Parco Ciani(0.9 miles)
Villa Ciani(0.9 miles)
Chiesa di Santa Maria degli Angioli(1 miles)
Palazzo dei Congressi(1 miles)
LAC Lugano Arte e Cultura(1.1 miles)
Lugano Exhibition Centre(1.1 miles)
Santa Maria degli Angeli(1.1 miles)
MASILugano Museum of Art of Italian Switzerland(1.1 miles)
Lugano (LUG-Agno)(4 miles)
Milan Malpensa Airport (MXP)(52.9 miles)
Parking
Airport shuttle
Restaurant
Swimming pool
Room Service
Valet Parking
Location
Via Tesserete 10, Lugano City-Centre, Lugano, Switzerland
San Lorenzo Cathedral (0.7 miles)
University of Lugano (0.7 miles)
Piazza della Riforma (0.7 miles)
Via Nassa (0.7 miles)
Cantonal Art Museum (0.8 miles)
Lake Lugano (0.8 miles)
Room options
10
Premium Suite, 1 Bedroom
Room details
1 Full Bed
Sleeps 3
753 ft²
BalconyHeatingWi-Fi (Free)Kitchen
6
Grand Suite, Lake View
Room details
1 Full Bed
and 2 Twin Beds
Sleeps 5
1022 ft²
BalconyHeatingWi-Fi (Free)Kitchen
1
Comfort Double Room
Room details
1 Full Bed
2 Twin Beds
Sleeps 2
323 ft²
HeatingWi-Fi (Free)Private Bathroom
4
Grand Suite
Room details
1 Full Bed
and 2 Twin Beds
Sleeps 5
968 ft²
BalconyHeatingWi-Fi (Free)Kitchen
5
Signature Suite, Lake View
Room details
1 Full Bed
and 2 Twin Beds
Sleeps 5
1184 ft²
BalconyHeatingWi-Fi (Free)KitchenFireplace
5
Deluxe Double Room
Room details
1 Full Bed
2 Twin Beds
Sleeps 3
431 ft²
BalconyHeatingWi-Fi (Free)Private Bathroom
5
Premium Suite, Lake View
Room details
1 Full Bed
Sleeps 3
861 ft²
BalconyHeatingWi-Fi (Free)Kitchen
Guest reviews of Villa Sassa
8.3
Very good
Based on 1,568 verified reviews
Who stays here?
Business
22%
Couple
45%
Family
17%
Group
8%
Solo
5%
What guests think
AI-generated summary based on recent guest reviews
Reviews of Villa Sassa describe sweeping lake views, very spacious suites, and extensive wellness facilities as standouts, while also noting dated decor and an uphill, somewhat less central location that some find inconvenient.
Read moreWas this helpful?
What guests think
Reviews of Villa Sassa describe sweeping lake views, very spacious suites, and extensive wellness facilities as standouts, while also noting dated decor and an uphill, somewhat less central location that some find inconvenient.
Breakfast earns frequent praise for variety and setting, and many guests mention friendly, helpful staff and occasional complimentary upgrades. Drawbacks recur: kitchens often lack utensils unless paid, air conditioning can be weak or missing in bedrooms, housekeeping and maintenance are inconsistent, and some reported communication lapses. Expect generous space and standout views, with trade-offs in modernity and convenience.
Was this helpful?
AI-generated summary based on recent guest reviews
Facilities
Guests consistently praise the wellness offering, with indoor and outdoor pools, spa/sauna and a large gym; views from the pool area are a highlight. Downsides include occasional closures for classes, an unheated or lukewarm pool/hot tub, paid parking, and renovation works limiting access at times.
Related guest reviews
8
Michael
May 20, 2024
·
Stayed 3 nights
Älteres Hotel, gute Tiefgarage. Große Zimmer teilweise mit schönem Blick. Sehr schöne Hotelterrasse mit tollem Panorama. Frühstück nur bis 10h. Outside Pool under construction. Nettes Personal. Am Feiertag morgens um 7h laute Bohrgeräusche.
Älteres Hotel, gute Tiefgarage. Große Zimmer teilweise mit schönem Blick. Sehr schöne Hotelterrasse mit tollem Panorama. Frühstück nur bis 10h. Outside Pool under construction. Nettes Personal. Am Feiertag morgens um 7h laute Bohrgeräusche.
10
Bharat
Aug 21, 2025
·
Stayed 6 nights
beautiful property with nice spacious rooms; the rooms were cleaned every day and I had no issues during my stay. staff were mostly nice and friendly. the breakfast spread and the restaurant/bar were really good. I also enjoyed the recreational facilities including the gym, pools, spa and sauna. the property was in a convenient area at a walking distance from downtown and had gorgeous views. the only issue that I faced was that my room was on the fifth floor and I did not get any wi-fi signal up there.
beautiful property with nice spacious rooms; the rooms were cleaned every day and I had no issues during my stay. staff were mostly nice and friendly. the breakfast spread and the restaurant/bar were really good. I also enjoyed the recreational facilities including the gym, pools, spa and sauna. the property was in a convenient area at a walking distance from downtown and had gorgeous views. the only issue that I faced was that my room was on the fifth floor and I did not get any wi-fi signal up there.
10
Lutz
Oct 23, 2025
·
Stayed 6 nights
die Zimmer waren sehr sauber, die Matratzen waren hart, für uns perfekt. Das Personal freundlich und professioell. Massage war gut, der Wellness Fitnessbereich angenehm geräuming. Es waren genügend Liegen vorhanden und man konnte den Swimmingpool sehr gut nutzen.
die Zimmer waren sehr sauber, die Matratzen waren hart, für uns perfekt. Das Personal freundlich und professioell. Massage war gut, der Wellness Fitnessbereich angenehm geräuming. Es waren genügend Liegen vorhanden und man konnte den Swimmingpool sehr gut nutzen.
8
Amy
Oct 6, 2025
·
Stayed 2 nights
Our stay at Villa Sassa was good. The room was large, but seemed empty. Full kitchen but nothing to cook with or eat on. Friendliness of staff was hit and miss - the front desk Staff was great. Found it very odd that they shut down the pool to guests for “aqua fit” classes for two people - spa staff chased us down to let us know we couldn’t use the pool until those people were done their work out. Hot tub was more of a warm tub - needed to be much hotter. Sauna facilities were great.
Our stay at Villa Sassa was good. The room was large, but seemed empty. Full kitchen but nothing to cook with or eat on. Friendliness of staff was hit and miss - the front desk Staff was great. Found it very odd that they shut down the pool to guests for “aqua fit” classes for two people - spa staff chased us down to let us know we couldn’t use the pool until those people were done their work out. Hot tub was more of a warm tub - needed to be much hotter. Sauna facilities were great.
10
Gabriela
Jun 10, 2025
·
Stayed 3 nights
Tolles Hotel, Pick-up Service vom Bahnhof Lugano, Grosse Zimmer mit fantastischem Balkon. Schöner Pool und Gym ist sehr gut ausgestattet. Super Erfahrung.
Tolles Hotel, Pick-up Service vom Bahnhof Lugano, Grosse Zimmer mit fantastischem Balkon. Schöner Pool und Gym ist sehr gut ausgestattet. Super Erfahrung.
10
Marcia
Jun 1, 2025
·
Stayed 4 nights
Wir kommen jedes Jahr gerne. Toller Innen - und Aussenpool. Als Familie der perfekte Ort zum entspannen.
Wir kommen jedes Jahr gerne. Toller Innen - und Aussenpool. Als Familie der perfekte Ort zum entspannen.
10
Siobhan
Aug 23, 2025
·
Stayed 2 nights
The pools were beautiful. The views were stunning. The staff was great. The breakfast was fantastic. Close to Lake Lugano. Just perfect.
The pools were beautiful. The views were stunning. The staff was great. The breakfast was fantastic. Close to Lake Lugano. Just perfect.
6
Lyndal
May 11, 2024
·
Stayed 2 nights
Excellent fitness centre and buffet breakfast. Major renovations were taking place which were not advertised on Expedia, therefore, no outdoor pool or solarium access. The room was uncomfortably hot at night and the portable air conditioning unit dated and ineffective. Fans didn’t help which meant for sleepless nights - in May.
Excellent fitness centre and buffet breakfast. Major renovations were taking place which were not advertised on Expedia, therefore, no outdoor pool or solarium access. The room was uncomfortably hot at night and the portable air conditioning unit dated and ineffective. Fans didn’t help which meant for sleepless nights - in May.
10
lior
Jul 17, 2025
·
Stayed 4 nights
We had a wonderful experience – this hotel offers a luxurious and relaxing stay with excellent spa facilities, a beautiful outdoor pool overlooking the lake, a great jacuzzi, and a spacious gym. The hotel was not crowded, which added to the peaceful atmosphere. It truly has everything you need for a quiet, rejuvenating vacation. The only downsides were the food, which was just average for a 4-star hotel, and the overpriced bistro – better to dine in town. Still, breakfast was good, and overall, this place has the potential to become our regular summer getaway.
We had a wonderful experience – this hotel offers a luxurious and relaxing stay with excellent spa facilities, a beautiful outdoor pool overlooking the lake, a great jacuzzi, and a spacious gym. The hotel was not crowded, which added to the peaceful atmosphere. It truly has everything you need for a quiet, rejuvenating vacation. The only downsides were the food, which was just average for a 4-star hotel, and the overpriced bistro – better to dine in town. Still, breakfast was good, and overall, this place has the potential to become our regular summer getaway.
10
Heidi
Oct 17, 2025
·
Stayed 5 nights
Vi blev opgraderet gratis til den store suite, som var helt fantastisk med masser af plads og to altaner, begge med flotte udsigter. Stort fitness center med mange forskellige maskiner og en dejlig wellness-afdeling med udendørs (kun om sommeren) og indendørs pool, spa, sauna, dampbad, koldtvandsbassin og fodbad. God morgenmadsbuffet. Lidt dyr parkering (CHF 20 pr nat), og køkkenudstyr koster ekstra, hvis man vil bruge køkkenet. Vi havde dog taget vores eget med, og det blev ikke kommenteret. Der er ca. 2 km at gå ned til centrum (via en masse trapper og en trafikeret vej, men der kører også en bus lige udenfor døren, som kan anvendes gratis med Ticino ticket, som kan fås gratis i receptionen på forespørgsel.
Vi blev opgraderet gratis til den store suite, som var helt fantastisk med masser af plads og to altaner, begge med flotte udsigter. Stort fitness center med mange forskellige maskiner og en dejlig wellness-afdeling med udendørs (kun om sommeren) og indendørs pool, spa, sauna, dampbad, koldtvandsbassin og fodbad. God morgenmadsbuffet. Lidt dyr parkering (CHF 20 pr nat), og køkkenudstyr koster ekstra, hvis man vil bruge køkkenet. Vi havde dog taget vores eget med, og det blev ikke kommenteret. Der er ca. 2 km at gå ned til centrum (via en masse trapper og en trafikeret vej, men der kører også en bus lige udenfor døren, som kan anvendes gratis med Ticino ticket, som kan fås gratis i receptionen på forespørgsel.
Was this helpful?
AI-generated summary based on recent guest reviews
Cleanliness
Feedback is mixed: many found rooms and suites very clean, sometimes immaculate. Others reported issues such as mold, dirty or stained carpets/balconies, and hair left in bathrooms.
Related guest reviews
2
Adriana
Oct 16, 2025
·
Stayed 4 nights
We found the suite to be spacious and very clean, with a breathtaking view. However, there were a few things we didn’t like as much: the extra bed was quite basic and uncomfortable for our child. The bedside lamps in the bedroom looked rather worn out, which didn’t really match the overall style of the hotel. Also, the kitchen had no equipment at all — it would have been nice to have at least some plates and cutlery. Especially when traveling with children, it’s practical to have a few essentials available for a quick snack in between meals.
We found the suite to be spacious and very clean, with a breathtaking view. However, there were a few things we didn’t like as much: the extra bed was quite basic and uncomfortable for our child. The bedside lamps in the bedroom looked rather worn out, which didn’t really match the overall style of the hotel. Also, the kitchen had no equipment at all — it would have been nice to have at least some plates and cutlery. Especially when traveling with children, it’s practical to have a few essentials available for a quick snack in between meals.
8
Deborah
Oct 6, 2025
·
Stayed 5 nights
The view from this hotel was amazing. The breakfast was excellent. However the room needs significant improvement. We had the premium suite lake view and it was missing furniture and mold was growing on the balcony. The kitchen was a nice touch but it was totally empty. No dishes or cutlery Thankfully, we didn’t spend much time in the room.
The view from this hotel was amazing. The breakfast was excellent. However the room needs significant improvement. We had the premium suite lake view and it was missing furniture and mold was growing on the balcony. The kitchen was a nice touch but it was totally empty. No dishes or cutlery Thankfully, we didn’t spend much time in the room.
2
Grace
Oct 26, 2023
·
Stayed 2 nights
The property has not been renovated at all. The rooms have mold and made my husband and I very sick. The carpets in the rooms and hallways are stained.
The property has not been renovated at all. The rooms have mold and made my husband and I very sick. The carpets in the rooms and hallways are stained.
10
Renata
Nov 28, 2025
·
Stayed 1 night
Tudo impecável, limpeza, o lugar è lindo com vistas incríveis, apartamento gigante com 4 quartos
Tudo impecável, limpeza, o lugar è lindo com vistas incríveis, apartamento gigante com 4 quartos
10
HAN NA RA
Feb 27, 2026
·
Stayed 8 nights
Clean very clean
Clean very clean
10
Michael
May 15, 2025
·
Stayed 1 night
Our room was spectacular along with the view of the mountains and the lake. The breakfast was outstanding as well as the lunch. The ONLY thing that needs attention is the dirty carpeting in the hallways and the area around the spa. It was filthy-need shampooing
Our room was spectacular along with the view of the mountains and the lake. The breakfast was outstanding as well as the lunch. The ONLY thing that needs attention is the dirty carpeting in the hallways and the area around the spa. It was filthy-need shampooing
4
Adriano
Nov 21, 2023
·
Stayed 1 night
Staff without patience and kindness. Bed with hair and unfortunately they didn't change the pillowcases. Pillowcases crumpled and with hair strands.
Staff without patience and kindness. Bed with hair and unfortunately they didn't change the pillowcases. Pillowcases crumpled and with hair strands.
6
Silvia
May 23, 2023
·
Stayed 1 night
Das Personal ist sehr aufmerksam und gut gelaunt. Schimmel im Bad, offen liegender Stecker im Bad, zerbrochene Plastikhalterung (Kleenex Box) verschmutzte Mini Bar, Aussenfassade mit Blick auf den Innenhof unschön, ungepflegt. Schade, wenn man nur dem Blick von der Terrasse auf diese Fassade hat. Das Zimmer meines Vaters hatte keinen Balkon. Der Preis für diesen Zustand ist inakzeptabel. Sehr schade.
Das Personal ist sehr aufmerksam und gut gelaunt. Schimmel im Bad, offen liegender Stecker im Bad, zerbrochene Plastikhalterung (Kleenex Box) verschmutzte Mini Bar, Aussenfassade mit Blick auf den Innenhof unschön, ungepflegt. Schade, wenn man nur dem Blick von der Terrasse auf diese Fassade hat. Das Zimmer meines Vaters hatte keinen Balkon. Der Preis für diesen Zustand ist inakzeptabel. Sehr schade.
8
Josefina
Jul 3, 2025
·
Stayed 3 nights
We stayed at the suite room and that was amazing. The view was amazing. The bathroom was a little dirty the dloor(hairs) but the rest was perfect. The kitchen was great but they don’t have plates, silverware, etc. So you can’t cook there.
We stayed at the suite room and that was amazing. The view was amazing. The bathroom was a little dirty the dloor(hairs) but the rest was perfect. The kitchen was great but they don’t have plates, silverware, etc. So you can’t cook there.
6
Jørgen
Jul 6, 2025
·
Stayed 1 night
Flott utsikt på rommet med balkong (vi hadde suite i toppetasjen), svært vanskelig adkomst med bil da verken Google maps, Waze eller Apple kart klarte å finne riktig vei i forhold til parkering. Lange korridorer for å komme frem til rommet. Rommet og badene var ganske skitne, sengene var veldig harde. Aircondition i stuen bråkte mye. Frokost var ok/middels, men med en flott utsikt for lugano. Hyggelig og hjelpsom betjening og god service. Trenger oppgradering, var nok fint i sin tid..
Flott utsikt på rommet med balkong (vi hadde suite i toppetasjen), svært vanskelig adkomst med bil da verken Google maps, Waze eller Apple kart klarte å finne riktig vei i forhold til parkering. Lange korridorer for å komme frem til rommet. Rommet og badene var ganske skitne, sengene var veldig harde. Aircondition i stuen bråkte mye. Frokost var ok/middels, men med en flott utsikt for lugano. Hyggelig og hjelpsom betjening og god service. Trenger oppgradering, var nok fint i sin tid..
Was this helpful?
AI-generated summary based on recent guest reviews
Rooms
Suites are very spacious with balconies and standout views, but decor and furnishings are often dated or sparse, and kitchenettes typically come unequipped unless paid. Air conditioning can be loud, weak, or missing in bedrooms, and Wi-Fi was patchy for some higher floors.
Related guest reviews
8
AGNES
Jul 8, 2023
·
Stayed 2 nights
Nice, large room with kitchenette. Close to town center but uphill walk back to the hotel. Beautiful view partially on the lake an full on the surrounding hill sides.
Nice, large room with kitchenette. Close to town center but uphill walk back to the hotel. Beautiful view partially on the lake an full on the surrounding hill sides.
10
Bharat
Aug 21, 2025
·
Stayed 6 nights
beautiful property with nice spacious rooms; the rooms were cleaned every day and I had no issues during my stay. staff were mostly nice and friendly. the breakfast spread and the restaurant/bar were really good. I also enjoyed the recreational facilities including the gym, pools, spa and sauna. the property was in a convenient area at a walking distance from downtown and had gorgeous views. the only issue that I faced was that my room was on the fifth floor and I did not get any wi-fi signal up there.
beautiful property with nice spacious rooms; the rooms were cleaned every day and I had no issues during my stay. staff were mostly nice and friendly. the breakfast spread and the restaurant/bar were really good. I also enjoyed the recreational facilities including the gym, pools, spa and sauna. the property was in a convenient area at a walking distance from downtown and had gorgeous views. the only issue that I faced was that my room was on the fifth floor and I did not get any wi-fi signal up there.
10
Marthe
Jul 28, 2025
·
Stayed 3 nights
Kjempefint hotell med flott bassengområde inne og ute. Velstelt, nydelig hage. Fantastisk utsikt. Nydelig frokost. Hyggelig personale. Stor suite for 2 voksne og 3 tenåringer. Flott bad og soverom. Sparsomt innredet stue, med slitt ikea-sofa. Kjøkken uten noe som helst utstyr, det må betales ekstra for kjøkkenutstyr. Savnet finere møblement på balkongen.
Kjempefint hotell med flott bassengområde inne og ute. Velstelt, nydelig hage. Fantastisk utsikt. Nydelig frokost. Hyggelig personale. Stor suite for 2 voksne og 3 tenåringer. Flott bad og soverom. Sparsomt innredet stue, med slitt ikea-sofa. Kjøkken uten noe som helst utstyr, det må betales ekstra for kjøkkenutstyr. Savnet finere møblement på balkongen.
8
Amy
Oct 6, 2025
·
Stayed 2 nights
Our stay at Villa Sassa was good. The room was large, but seemed empty. Full kitchen but nothing to cook with or eat on. Friendliness of staff was hit and miss - the front desk Staff was great. Found it very odd that they shut down the pool to guests for “aqua fit” classes for two people - spa staff chased us down to let us know we couldn’t use the pool until those people were done their work out. Hot tub was more of a warm tub - needed to be much hotter. Sauna facilities were great.
Our stay at Villa Sassa was good. The room was large, but seemed empty. Full kitchen but nothing to cook with or eat on. Friendliness of staff was hit and miss - the front desk Staff was great. Found it very odd that they shut down the pool to guests for “aqua fit” classes for two people - spa staff chased us down to let us know we couldn’t use the pool until those people were done their work out. Hot tub was more of a warm tub - needed to be much hotter. Sauna facilities were great.
8
Susanne
Aug 1, 2025
·
Stayed 2 nights
Lage top, sehr freundliches Personal, die alle sehr bemüht sind. Die Zimmer (Premium Suite mit Seeblick) sind renovierungsbedürftig. Alles in die Jahre gekommen und notdürftig überpinselt. Zu viele Kinder im Hotel. Der Innenpool ist ab Nachmittag völlig mit Kindern überfüllt. Von Ruhe keine Spur. Frühstück ordentlich, sicherlich nicht überragend.
Lage top, sehr freundliches Personal, die alle sehr bemüht sind. Die Zimmer (Premium Suite mit Seeblick) sind renovierungsbedürftig. Alles in die Jahre gekommen und notdürftig überpinselt. Zu viele Kinder im Hotel. Der Innenpool ist ab Nachmittag völlig mit Kindern überfüllt. Von Ruhe keine Spur. Frühstück ordentlich, sicherlich nicht überragend.
6
Ayman
Aug 17, 2024
·
Stayed 3 nights
The roof top apartment was very spacious However, it is missing air conditioning in the bed rooms which is a necessity in summer season.
The roof top apartment was very spacious However, it is missing air conditioning in the bed rooms which is a necessity in summer season.
8
Juergen
Nov 16, 2025
·
Stayed 1 night
Große Suite, aber Wohnzimmer wenig möbliert, Küche ohne Geschirr, schönes SPA
Große Suite, aber Wohnzimmer wenig möbliert, Küche ohne Geschirr, schönes SPA
6
Michael
Aug 20, 2025
·
Stayed 5 nights
Parken im Freien ist kostenlos aber Platzmenge ist begrenzt. Hotel Ausstattung ist in die Jahre gekommen. Es müsste dringend renoviert werden. Klimaanlage im Zimmer mit fast 40 Dezibel zu laut.
Parken im Freien ist kostenlos aber Platzmenge ist begrenzt. Hotel Ausstattung ist in die Jahre gekommen. Es müsste dringend renoviert werden. Klimaanlage im Zimmer mit fast 40 Dezibel zu laut.
8
Darwin
Nov 14, 2025
·
Stayed 3 nights
Property is older, but well maintained. Our suite was spacious and clean, comfortable beds. Beautiful location, nice view, attentive staff. Would recommend.
Property is older, but well maintained. Our suite was spacious and clean, comfortable beds. Beautiful location, nice view, attentive staff. Would recommend.
8
Ilse
Nov 10, 2025
·
Stayed 1 night
Das Zimmer war etwas abgewohnt.
Das Zimmer war etwas abgewohnt.
Was this helpful?
AI-generated summary based on recent guest reviews
Service
Many mention friendly, helpful staff, spa therapists, and occasional upgrades or early check-in. However, recurring complaints cite poor communication and missing information (e.g., Wi-Fi or transit passes), delays (shuttle/luggage), and occasional rudeness.
Related guest reviews
10
Kathryn
Jul 2, 2024
·
Stayed 2 nights
Very nice property with beautiful view of Lake Lugano. Staff was very helpful and went the extra mile when a request was made and were proactive in other ways. They left me a bottle of wine cuz they knew it was my birthday weekend. A bit further from the town (10-15 min walk) than I personally would have liked but because we were higher up we had an amazing view.
Very nice property with beautiful view of Lake Lugano. Staff was very helpful and went the extra mile when a request was made and were proactive in other ways. They left me a bottle of wine cuz they knew it was my birthday weekend. A bit further from the town (10-15 min walk) than I personally would have liked but because we were higher up we had an amazing view.
10
Brian
Aug 31, 2025
·
Stayed 2 nights
Last second booking. Grateful for a very early check in and very kind service
Last second booking. Grateful for a very early check in and very kind service
6
Katrin
Aug 4, 2025
·
Stayed 1 night
The hotel is a bit dated, 1980s architecture. The rooms are a nice size though and the bathrooms modernized. The pool is very nice. The restaurants and especially the service were awful. Overpriced, poor food and arrogant waiters really put a damper on our stay.
The hotel is a bit dated, 1980s architecture. The rooms are a nice size though and the bathrooms modernized. The pool is very nice. The restaurants and especially the service were awful. Overpriced, poor food and arrogant waiters really put a damper on our stay.
4
Ams
Oct 15, 2025
·
Stayed 1 night
The view from Villa Sassa is stunning, and the property itself has great potential, but my stay was unfortunately disappointing. My pre-booked shuttle arrived nearly an hour late with no update or communication from staff. I completely understand that road closures can cause delays, but a simple message would have allowed me to make other arrangements and avoid unnecessary stress in a new city. When I arrived, my early check-in request wasn’t accommodated, which I can accept, but the way it was handled was very dismissive. When I tried to express my concerns to the front desk, the staff member simply said “thank you, have a good day” and hung up. I later provided written feedback to management but received no further response, which felt unprofessional and dismissive. It also took over 40 minutes for my luggage to be delivered to my room, adding to an already frustrating experience. As a VIP guest, I expected better communication, service, and attention to detail. While the hotel itself is peaceful and offers incredible views, it’s not as convenient as it seems. The property is uphill, and there aren’t any nearby restaurants or shops you’ll need to take a bus, taxi, or Uber to reach the main area. Overall, the setting is lovely, but the lack of communication, poor responsiveness, and dismissive service left a very negative impression. With better training and guest care, Villa Sassa could truly live up to its potential.
The view from Villa Sassa is stunning, and the property itself has great potential, but my stay was unfortunately disappointing. My pre-booked shuttle arrived nearly an hour late with no update or communication from staff. I completely understand that road closures can cause delays, but a simple message would have allowed me to make other arrangements and avoid unnecessary stress in a new city. When I arrived, my early check-in request wasn’t accommodated, which I can accept, but the way it was handled was very dismissive. When I tried to express my concerns to the front desk, the staff member simply said “thank you, have a good day” and hung up. I later provided written feedback to management but received no further response, which felt unprofessional and dismissive. It also took over 40 minutes for my luggage to be delivered to my room, adding to an already frustrating experience. As a VIP guest, I expected better communication, service, and attention to detail. While the hotel itself is peaceful and offers incredible views, it’s not as convenient as it seems. The property is uphill, and there aren’t any nearby restaurants or shops you’ll need to take a bus, taxi, or Uber to reach the main area. Overall, the setting is lovely, but the lack of communication, poor responsiveness, and dismissive service left a very negative impression. With better training and guest care, Villa Sassa could truly live up to its potential.
10
George
Feb 28, 2025
·
Stayed 5 nights
Very good service. Very nice Welness . Free Transfer to and from the trainstation. Very nice location.
Very good service. Very nice Welness . Free Transfer to and from the trainstation. Very nice location.
4
Alina
Jul 3, 2024
·
Stayed 2 nights
Poor service, rude staff
Poor service, rude staff
8
Chad
Sep 22, 2025
·
Stayed 3 nights
The view from our room was amazing! The Spa staff and spa treatment was so good we booked a couples massage again the next day. Highly recommend booking the Spa! Food was okay and the rest of the staff were okay at best. We are a younger couple (early 30s) on our honeymoon. Definitely one the youngest couples there. We both felt the staff was more welcoming to other guests than us. Not sure if it was an age thing or something else but we were very respectful and quiet. Just something we both felt and noticed throughout our stay. Would come back for the Views, the Spa and pool but that’s really it.
The view from our room was amazing! The Spa staff and spa treatment was so good we booked a couples massage again the next day. Highly recommend booking the Spa! Food was okay and the rest of the staff were okay at best. We are a younger couple (early 30s) on our honeymoon. Definitely one the youngest couples there. We both felt the staff was more welcoming to other guests than us. Not sure if it was an age thing or something else but we were very respectful and quiet. Just something we both felt and noticed throughout our stay. Would come back for the Views, the Spa and pool but that’s really it.
6
Jorge
Sep 12, 2023
·
Stayed 2 nights
Al hacer el check in, la joven que nos atendió nos informó del costo del estacionamiento y nos comentó que el desayuno estaba incluido. Al momento del check out, reclamé por un cargo de 50chf y contestaron que era por el desayuno. En efecto, al ver la reserva de expedia no hablaba de desayuno incluido, A la misma joven que nos atendió (check in y check out) le presenté la queja de que había dicho que el desayuno estaba incluido y simplemente dijo que ella no había dicho nada del desayuno. 50chf no es una cantidad que moleste, es simplemente cuestión de principios.
Al hacer el check in, la joven que nos atendió nos informó del costo del estacionamiento y nos comentó que el desayuno estaba incluido. Al momento del check out, reclamé por un cargo de 50chf y contestaron que era por el desayuno. En efecto, al ver la reserva de expedia no hablaba de desayuno incluido, A la misma joven que nos atendió (check in y check out) le presenté la queja de que había dicho que el desayuno estaba incluido y simplemente dijo que ella no había dicho nada del desayuno. 50chf no es una cantidad que moleste, es simplemente cuestión de principios.
6
Lai
Oct 2, 2025
·
Stayed 2 nights
The check in was quick as we were given our key right away. It turned out that the agent neglected to give us sone key information such as free local transit pass es for hotel guests and wifi password. There’s no information in the room at all. We walked back to the reception area for WiFi password and we found out about the free transit passes the NEXT day from the train station agent after we paid our bus fares the first day!
The check in was quick as we were given our key right away. It turned out that the agent neglected to give us sone key information such as free local transit pass es for hotel guests and wifi password. There’s no information in the room at all. We walked back to the reception area for WiFi password and we found out about the free transit passes the NEXT day from the train station agent after we paid our bus fares the first day!
10
Vanessa
Jan 3, 2026
·
Stayed 2 nights
Great breakfast. Marcos in reception was exceptional, great customer service, nice person. Beautiful hotel, great location. I will come back again, my family loved it. Amazing views.
Great breakfast. Marcos in reception was exceptional, great customer service, nice person. Beautiful hotel, great location. I will come back again, my family loved it. Amazing views.
Was this helpful?
AI-generated summary based on recent guest reviews
Location
Hillside setting provides panoramic views, with a bus stop nearby and about a 10–20 minute walk to the center or train station (uphill on return). Some found driving and parking access confusing or the property farther from restaurants and shops than expected.
Related guest reviews
10
Kathryn
Jul 2, 2024
·
Stayed 2 nights
Very nice property with beautiful view of Lake Lugano. Staff was very helpful and went the extra mile when a request was made and were proactive in other ways. They left me a bottle of wine cuz they knew it was my birthday weekend. A bit further from the town (10-15 min walk) than I personally would have liked but because we were higher up we had an amazing view.
Very nice property with beautiful view of Lake Lugano. Staff was very helpful and went the extra mile when a request was made and were proactive in other ways. They left me a bottle of wine cuz they knew it was my birthday weekend. A bit further from the town (10-15 min walk) than I personally would have liked but because we were higher up we had an amazing view.
8
Carlos
Mar 14, 2025
·
Stayed 1 night
Great location to go downtown
Great location to go downtown
8
armin
Dec 3, 2023
·
Stayed 6 nights
Das Hotel entspricht im großen und ganzen 4 Sternen. Einrichtungen etwas in die Jahre gekommen mit kleinen Gebrauchsspuren aber sehr geschmackvoll. Hervorzuheben Größe der Zimmer, Freundlichkeit des Personals sowie der Wellnessbereich. Traumhafte Parkanlage mit Terrasse und Seeblick. Da das Hotel erhöht am Hang liegt ist der Rückweg vom See bzw. Altstadt sehr anstrengend weil nur bergauf ca 15 bis 20 Minuten zu Fuß. Alles in allem überwiegt das positive und ich kann das Hotel zu einem günstigen Angebot weiterempfehlen. Personals und die Sku
Das Hotel entspricht im großen und ganzen 4 Sternen. Einrichtungen etwas in die Jahre gekommen mit kleinen Gebrauchsspuren aber sehr geschmackvoll. Hervorzuheben Größe der Zimmer, Freundlichkeit des Personals sowie der Wellnessbereich. Traumhafte Parkanlage mit Terrasse und Seeblick. Da das Hotel erhöht am Hang liegt ist der Rückweg vom See bzw. Altstadt sehr anstrengend weil nur bergauf ca 15 bis 20 Minuten zu Fuß. Alles in allem überwiegt das positive und ich kann das Hotel zu einem günstigen Angebot weiterempfehlen. Personals und die Sku
4
Natalia
Jul 20, 2025
·
Stayed 5 nights
We booked a stay at the Villa Sasa due to the reviews, description, and pictures we saw on Expedia. The drive to the resort was very urban and not at all what we expected. It is not close to any main street that you can walk by the lake, was difficult to find, and honestly just not what we expected after seeing pictures and reviews online. The receptionist, and those working at the front desk were very nice, but failed to explain any options as far as closest place to possibly swim in the lake, which main streets in the center of town or nearby or worth going to to walk around for reviews and good dinner, you really were left to google and find this information on your own. They do give you an electronic voucher for free public bus transportation, but no real direction of which stops are beneficial to go to which stops are good for walking around to shop or to grab dinner. Once you were at the resort, you were pretty much secluded to only the grounds of the resort as walking around there, and the nearby streets did not have anything.
We booked a stay at the Villa Sasa due to the reviews, description, and pictures we saw on Expedia. The drive to the resort was very urban and not at all what we expected. It is not close to any main street that you can walk by the lake, was difficult to find, and honestly just not what we expected after seeing pictures and reviews online. The receptionist, and those working at the front desk were very nice, but failed to explain any options as far as closest place to possibly swim in the lake, which main streets in the center of town or nearby or worth going to to walk around for reviews and good dinner, you really were left to google and find this information on your own. They do give you an electronic voucher for free public bus transportation, but no real direction of which stops are beneficial to go to which stops are good for walking around to shop or to grab dinner. Once you were at the resort, you were pretty much secluded to only the grounds of the resort as walking around there, and the nearby streets did not have anything.
8
Jan
Jul 26, 2025
·
Stayed 3 nights
gute Lage mit Fußweg ins Zentrum
gute Lage mit Fußweg ins Zentrum
10
Ruth
Sep 30, 2023
·
Stayed 1 night
Amazing location overlooking the entire city. 10 min walk downhill to the main center of the city with lots of shopping and restaurants down on the lake.
Amazing location overlooking the entire city. 10 min walk downhill to the main center of the city with lots of shopping and restaurants down on the lake.
8
Nicole
Jul 25, 2025
·
Stayed 1 night
Établissement pas très loin de la ville 10 mn à pied. Bon accueil parking pratique personnel super.
Établissement pas très loin de la ville 10 mn à pied. Bon accueil parking pratique personnel super.
10
Guillaume
Aug 4, 2025
·
Stayed 1 night
Amazing stay with friendly staff and great location! We stayed at Villa Sassa for one night and found the location superb. It is a bit outside of the Lugano city center and is this quieter, but still very easy to go downtown. The room was very clean, the staff was helpful, the pool with view on the lake is incredible. For breakfast there were a lot of choices, all rather good. I definitely recommend this place!
Amazing stay with friendly staff and great location! We stayed at Villa Sassa for one night and found the location superb. It is a bit outside of the Lugano city center and is this quieter, but still very easy to go downtown. The room was very clean, the staff was helpful, the pool with view on the lake is incredible. For breakfast there were a lot of choices, all rather good. I definitely recommend this place!
10
Heidi
Oct 17, 2025
·
Stayed 5 nights
Vi blev opgraderet gratis til den store suite, som var helt fantastisk med masser af plads og to altaner, begge med flotte udsigter. Stort fitness center med mange forskellige maskiner og en dejlig wellness-afdeling med udendørs (kun om sommeren) og indendørs pool, spa, sauna, dampbad, koldtvandsbassin og fodbad. God morgenmadsbuffet. Lidt dyr parkering (CHF 20 pr nat), og køkkenudstyr koster ekstra, hvis man vil bruge køkkenet. Vi havde dog taget vores eget med, og det blev ikke kommenteret. Der er ca. 2 km at gå ned til centrum (via en masse trapper og en trafikeret vej, men der kører også en bus lige udenfor døren, som kan anvendes gratis med Ticino ticket, som kan fås gratis i receptionen på forespørgsel.
Vi blev opgraderet gratis til den store suite, som var helt fantastisk med masser af plads og to altaner, begge med flotte udsigter. Stort fitness center med mange forskellige maskiner og en dejlig wellness-afdeling med udendørs (kun om sommeren) og indendørs pool, spa, sauna, dampbad, koldtvandsbassin og fodbad. God morgenmadsbuffet. Lidt dyr parkering (CHF 20 pr nat), og køkkenudstyr koster ekstra, hvis man vil bruge køkkenet. Vi havde dog taget vores eget med, og det blev ikke kommenteret. Der er ca. 2 km at gå ned til centrum (via en masse trapper og en trafikeret vej, men der kører også en bus lige udenfor døren, som kan anvendes gratis med Ticino ticket, som kan fås gratis i receptionen på forespørgsel.
8
Maria
Jul 9, 2025
·
Stayed 1 night
Gammelt og ret slidt på nogle punkter. Fin beliggenhed dog svær at finde frem til i bil. Flot udsigt med Lake wiew.
Gammelt og ret slidt på nogle punkter. Fin beliggenhed dog svær at finde frem til i bil. Flot udsigt med Lake wiew.
Was this helpful?
AI-generated summary based on recent guest reviews
Dining
Breakfast is frequently praised for variety and quality, often served with great views. On-site dining and bar are generally good but sometimes considered overpriced or average, with occasional late-service shortages or unexpected charges noted.
Related guest reviews
8
Wendy
Aug 23, 2023
·
Stayed 3 nights
Food was excellent. Staff was very friendly. Rooms were a bit outdated and air conditioner didn’t keep the room as cool as I would have liked.
Food was excellent. Staff was very friendly. Rooms were a bit outdated and air conditioner didn’t keep the room as cool as I would have liked.
8
Khaled
Oct 19, 2025
·
Stayed 1 night
Très bon hôtel, literie excellente, petit déjeuner très varié et bon, personnel attentionné et excellent emplacement de l'hôtel
Très bon hôtel, literie excellente, petit déjeuner très varié et bon, personnel attentionné et excellent emplacement de l'hôtel
8
Paolo
Nov 29, 2023
·
Les chambres mériteraient un petit lifting, autrement très bon hôtels, avec une superbe vue sur Lugano. Petit déjeuner buffet très bien fourni! Un petit peu éloigné du centre ville surtout si vous souhaitez faire les trajets à pieds, mais station de bus à proximité, et très proche de la gare de Lugano. Merci!
Les chambres mériteraient un petit lifting, autrement très bon hôtels, avec une superbe vue sur Lugano. Petit déjeuner buffet très bien fourni! Un petit peu éloigné du centre ville surtout si vous souhaitez faire les trajets à pieds, mais station de bus à proximité, et très proche de la gare de Lugano. Merci!
10
Guillaume
Aug 4, 2025
·
Stayed 1 night
Amazing stay with friendly staff and great location! We stayed at Villa Sassa for one night and found the location superb. It is a bit outside of the Lugano city center and is this quieter, but still very easy to go downtown. The room was very clean, the staff was helpful, the pool with view on the lake is incredible. For breakfast there were a lot of choices, all rather good. I definitely recommend this place!
Amazing stay with friendly staff and great location! We stayed at Villa Sassa for one night and found the location superb. It is a bit outside of the Lugano city center and is this quieter, but still very easy to go downtown. The room was very clean, the staff was helpful, the pool with view on the lake is incredible. For breakfast there were a lot of choices, all rather good. I definitely recommend this place!
8
Daniel
Aug 10, 2025
·
Stayed 3 nights
Bezüglich Preis-/Leistung ist Villa Sassa in Lugano top. Es hat insbesondere sehr grosse Zimmer und eignet sich auch sehr gut für Familien mit den 2-Bett-Suiten und grossen Wohnzimmern. Es ist sauber aber einfach etwas in die Jahre gekommen. Das Restaurant ist gut aber eher teuer im Vergleich zu anderen guten Restaurants in Lugano. Der Service im Restaurant morgens und abends ist top. In der Bar sollte man sich aber auf einfache Drinks beschränken und genügend Zeit mitbringen. Da waren wir im Vergleich zu früher enttäuscht.
Bezüglich Preis-/Leistung ist Villa Sassa in Lugano top. Es hat insbesondere sehr grosse Zimmer und eignet sich auch sehr gut für Familien mit den 2-Bett-Suiten und grossen Wohnzimmern. Es ist sauber aber einfach etwas in die Jahre gekommen. Das Restaurant ist gut aber eher teuer im Vergleich zu anderen guten Restaurants in Lugano. Der Service im Restaurant morgens und abends ist top. In der Bar sollte man sich aber auf einfache Drinks beschränken und genügend Zeit mitbringen. Da waren wir im Vergleich zu früher enttäuscht.
8
Ann
Oct 5, 2024
·
Stayed 1 night
Beautiful location! Our room was huge to a kitchen and private balcony with a gorgeous view . Make sure you have 2 people listed on original reservation or you will be charged around 70.00 .service staff was excellent and we loved the Bistro and breakfast selection!
Beautiful location! Our room was huge to a kitchen and private balcony with a gorgeous view . Make sure you have 2 people listed on original reservation or you will be charged around 70.00 .service staff was excellent and we loved the Bistro and breakfast selection!
10
Angela
Aug 17, 2025
·
Stayed 3 nights
Complimenti a tutto lo staff, molto gentili ! Hotel con vista fantastica e si mangia bene. Lo consiglio !
Complimenti a tutto lo staff, molto gentili ! Hotel con vista fantastica e si mangia bene. Lo consiglio !
8
zeid
Sep 19, 2024
·
Stayed 4 nights
Super breakfirst and first class dining menu with a keen interest in healthy diets. Great local wine lisst. The pool is big and the area is nice to take a day to stay by.
Super breakfirst and first class dining menu with a keen interest in healthy diets. Great local wine lisst. The pool is big and the area is nice to take a day to stay by.
10
lior
Jul 17, 2025
·
Stayed 4 nights
We had a wonderful experience – this hotel offers a luxurious and relaxing stay with excellent spa facilities, a beautiful outdoor pool overlooking the lake, a great jacuzzi, and a spacious gym. The hotel was not crowded, which added to the peaceful atmosphere. It truly has everything you need for a quiet, rejuvenating vacation. The only downsides were the food, which was just average for a 4-star hotel, and the overpriced bistro – better to dine in town. Still, breakfast was good, and overall, this place has the potential to become our regular summer getaway.
We had a wonderful experience – this hotel offers a luxurious and relaxing stay with excellent spa facilities, a beautiful outdoor pool overlooking the lake, a great jacuzzi, and a spacious gym. The hotel was not crowded, which added to the peaceful atmosphere. It truly has everything you need for a quiet, rejuvenating vacation. The only downsides were the food, which was just average for a 4-star hotel, and the overpriced bistro – better to dine in town. Still, breakfast was good, and overall, this place has the potential to become our regular summer getaway.
10
Vanessa
Jan 3, 2026
·
Stayed 2 nights
Great breakfast. Marcos in reception was exceptional, great customer service, nice person. Beautiful hotel, great location. I will come back again, my family loved it. Amazing views.
Great breakfast. Marcos in reception was exceptional, great customer service, nice person. Beautiful hotel, great location. I will come back again, my family loved it. Amazing views.
Was this helpful?
AI-generated summary based on recent guest reviews
2
Karsten
4 weeks ago
·
Stayed 7 nights
We have always enjoyed our annual stay with Villa Sassa. Been there 5 Thisyears in a row. This year was not much of a joy...... felt being ignored. Monday housekeeping left only towel for two, so I sent an email to front desk to ask them to bring another set of towels. Waited for some hours, no reply. Wrote again next morning, no reply or action. When confronting them, the receptionist answered "Oh yes, I saw that last night". He had seen our mail from the morning as well. No action. When we confronted him, he could not explain why there was no action, not saying or showing regret. Then we left a written letter for the general manager. He had 2.5 days to reply us while we were there. Have so far not heard a word frrom him either. It feels like they don't care about their loyal guests, ignore mails and don´t apologize for their mistakes. We are honestly considering finding a new place for our annual trip to Lugano next year.
We have always enjoyed our annual stay with Villa Sassa. Been there 5 Thisyears in a row. This year was not much of a joy...... felt being ignored. Monday housekeeping left only towel for two, so I sent an email to front desk to ask them to bring another set of towels. Waited for some hours, no reply. Wrote again next morning, no reply or action. When confronting them, the receptionist answered "Oh yes, I saw that last night". He had seen our mail from the morning as well. No action. When we confronted him, he could not explain why there was no action, not saying or showing regret. Then we left a written letter for the general manager. He had 2.5 days to reply us while we were there. Have so far not heard a word frrom him either. It feels like they don't care about their loyal guests, ignore mails and don´t apologize for their mistakes. We are honestly considering finding a new place for our annual trip to Lugano next year.
10
Kreetta-Leena
Aug 8, 2026
·
Stayed 3 nights
The room was clean and very spacious. The furniture was outdated. There was no cups, plates or any cutlery even though there was a small kitchen. The AC was effective but noisy. The pool area and breakfast were excellent. We really enjoyed the spa and spinning class too.
The room was clean and very spacious. The furniture was outdated. There was no cups, plates or any cutlery even though there was a small kitchen. The AC was effective but noisy. The pool area and breakfast were excellent. We really enjoyed the spa and spinning class too.
10
Harry
Jul 28, 2026
·
Stayed 6 nights
Beautiful hotel in a beautiful place. As a family of 5. We had loads of room, and all felt very welcome.
Beautiful hotel in a beautiful place. As a family of 5. We had loads of room, and all felt very welcome.
10
Johan
Jul 17, 2026
·
Stayed 3 nights
Nice poolarea with a great view.
Nice poolarea with a great view.
8
Anders
Jul 8, 2026
·
Stayed 1 night
Nice hotel. A bit far from the sea, but otherwise it was great. Pool, gym and breakfast were perfect
Nice hotel. A bit far from the sea, but otherwise it was great. Pool, gym and breakfast were perfect
FAQs about Villa Sassa
Is parking available at the property?
Self-parking is available on-site for CHF 20 per day, with in/out privileges. Valet parking is also offered. Reservations are not required.
What type of breakfast is offered and what are the serving hours?
A buffet breakfast is available daily from 7:00 AM to 10:00 AM for a fee of approximately CHF 18 to 25 for adults and CHF 15 to 25 for children.
Are pets allowed at the property?
Pets are allowed at the property with a fee of CHF 35 per pet, per night. Service animals are exempt from fees.
What are the standard check-in and check-out times?
Check-in is from 3:00 PM until 11:59 PM, and check-out is by 11:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.
Is there an airport shuttle service available?
Airport shuttle services are available for CHF 260 per vehicle (one-way, maximum occupancy 6). Guests must contact the property 24 hours prior to arrival to arrange the transfer.
What accessibility features does the property offer for guests with disabilities?
The property features step-free entrances and wheelchair-accessible facilities in public areas. Guests are encouraged to inquire about specific accessibility needs prior to arrival.
What is the location of the property in relation to key landmarks?
The property is located in Lugano City-Centre, within a 10-minute drive of Lake Lugano and San Lorenzo Cathedral. It is approximately 1.5 miles from Palazzo dei Congressi and Villa Ciani. Public transport options are available nearby.
Does the property have a swimming pool?
Yes, the property features both indoor and outdoor swimming pools, including an outdoor heated pool. The seasonal outdoor pool is open from May to September.
What are the policies for guests staying with children?
Children aged 5 years and younger stay free when occupying the parent or guardian's room using existing bedding.
What are the policies regarding extra beds and cribs?
The property offers rollaway beds for a fee of CHF 70 per day. Advance request is required for rollaway beds. Cribs are not mentioned in the provided information.
Have a question?
Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-19: 522.655215524292USD
- 2026-09-20: 381.0936218444824USD
- 2026-09-21: 383.46642026367186USD
- 2026-09-22: 410.09098829956054USD
- 2026-09-23: 409.00095972290035USD
- 2026-09-24: 404.92442239685056USD
- 2026-09-25: 404.92442239685056USD
- 2026-09-26: 397.29965218505856USD
- 2026-09-27: NO DATA
- 2026-09-28: 276.90120363464354USD
- 2026-09-29: 364.86552189331053USD
- 2026-09-30: 277.2360136398315USD
- 2026-10-01: 346.7663743682861USD
- 2026-10-02: 277.2360136398315USD
- 2026-10-03: 327.3264104217529USD
- 2026-10-04: 280.3406123214721USD
- 2026-10-05: 307.8972010314941USD
- 2026-10-06: 259.9649144012451USD
- 2026-10-07: 279.10087821960445USD
- 2026-10-08: 274.99999425964353USD
- 2026-10-09: 280.3406123214721USD
- 2026-10-10: 280.3406123214721USD
- 2026-10-11: 258.28200149993893USD
- 2026-10-12: 258.57360060882564USD
- 2026-10-13: 280.3406123214721USD
- 2026-10-14: 279.10087821960445USD
- 2026-10-15: 239.6952031585693USD
- 2026-10-16: 276.9228003250122USD
- 2026-10-17: 320.1483921844482USD
- 2026-10-18: 258.30361570587155USD
- 2026-10-19: 258.30361570587155USD
- 2026-10-20: 258.30361570587155USD
- 2026-10-21: 259.9649144012451USD
- 2026-10-22: 310.0941782196045USD
- 2026-10-23: 310.0941782196045USD
- 2026-10-24: 280.3406123214721USD
- 2026-10-25: 258.3144052932739USD
- 2026-10-26: 239.71679984893797USD
- 2026-10-27: 239.71679984893797USD
- 2026-10-28: 288.1261228637695USD
- 2026-10-29: 239.71679984893797USD
- 2026-10-30: 258.3144052932739USD
- 2026-10-31: 258.3144052932739USD
- 2026-11-01: 258.3144052932739USD
- 2026-11-02: 259.9649144012451USD
- 2026-11-03: 253.6920129318237USD
- 2026-11-04: 253.6920129318237USD
- 2026-11-05: 258.3144052932739USD
- 2026-11-06: 259.9649144012451USD
- 2026-11-07: 258.3144052932739USD
- 2026-11-08: 258.3144052932739USD
- 2026-11-09: 258.3144052932739USD
- 2026-11-10: 258.30361570587155USD
- 2026-11-11: 258.3144052932739USD
- 2026-11-12: 258.3144052932739USD
- 2026-11-13: 259.9649144012451USD
- 2026-11-14: 258.30361570587155USD
- 2026-11-15: 258.3144052932739USD
- 2026-11-16: 258.3144052932739USD
- 2026-11-17: 258.3144052932739USD
- 2026-11-18: 258.3144052932739USD
- 2026-11-19: 258.3144052932739USD
This property offers transfers from the airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Outside food is not permitted on the premises.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- The seasonal pool will be open from May to September.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Up to 2 children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- A car is recommended for transportation to and from this property.
- Fee for buffet breakfast: approximately CHF 20 to 35 for adults, and CHF 20 to 35 for children
- Airport shuttle fee: CHF 260 per vehicle (one-way, maximum occupancy 6)
- Uncovered self parking fee: CHF 20 per day (in/out privileges)
- Pet fee: CHF 35 per pet, per night
- Service animals are exempt from fees
- Rollaway bed fee: CHF 70.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Airport shuttle
Restaurant
Swimming pool
Room Service
Valet Parking
General
Room Service
Restaurant
Non-Smoking Rooms
Sauna
Hot Tub / Jacuzzi
Steam Room
Massage
Solarium
Spa & Wellness Centre
Body Treatments
Facial Treatments
Kids Club
Breakfast in the Room
Allergy-Free Room Available
Family Room
Beach Sun Loungers
Snack Bar/Deli
Parking
Parking
Airport shuttle
Valet Parking
Area Shuttle (free)
Parking (Limited)
Parking Onsite
Internet
Free Wi-Fi
Activities
Swimming pool
Garden
Golf Course (nearby)
Cycling
Canoeing
Hiking
Pool Indoor
Pool Outdoor
Outdoor heated pool
Bicycle Tour Information
Pool (Indoor)
Pool (Infinity)
Pool (Seasonal Outdoor)
Terrace
Fitness Center (nearby)
Services
Dry Cleaning
Babysitting / Child Services
Housekeeping
Banquet Facilities
Safe-Deposit Box
Luggage Storage
Express Check-In/Check-Out
Self Laundry
24-Hour Front Desk