Is parking available at the property?

Self parking is available on-site for a fee of approximately USD 10 per night. Guests must contact the property in advance to reserve parking, as it is limited.

What type of breakfast is offered and what are the serving hours?

Continental breakfasts are available daily from 8:00 AM to 10:00 AM for a fee of approximately USD 10 per person.

Are pets allowed at the property?

No pets and no service animals are allowed at this property.

What are the check-in and check-out times?

Check-in is from 3:00 PM, and check-out is until 11:00 AM. Early or late check-in/check-out may be available upon request, and guests should contact the property in advance for arrangements.

Is there an airport shuttle service available?

A roundtrip airport shuttle is available for a surcharge of USD 17 per vehicle (one-way). Guests must contact the property with arrival details before travel to arrange the transfer.

What accessibility features does the property offer?

The property features step-free entrances and wheelchair-accessible facilities in public areas. However, specific details about room accessibility are not provided.

What is the location of the property in relation to key landmarks?

The property is located in the heart of Punta Arenas, within a 5-minute walk of Museo Regional Braun-Menéndez and Santuario Maria Auxiliadora. It is approximately 0.4 km from Cementerio Municipal and 0.5 km from Maggiorino Borgatello Museum.

What are the policies for guests staying with children?

One child 10 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Innata Casa Hostal

What guests think

At Innata Casa Hostal in Punta Arenas, reviewers consistently highlight warm, attentive staff, clean and comfortable rooms, tasty breakfasts, and a central, walkable location, while some note city or internal noise, limited parking, and occasional billing or communication issues.

Many guests describe above-and-beyond help, from securing dinner reservations and arranging transport to holding items left behind. Rooms are comfortable, ranging from cozy to very spacious, with some offering kitchenettes. Overall, expect a friendly, good-value base for exploring the city.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Parking is limited or tricky to manage; some spots exist but can be tight.

Related guest reviews

10

Yuan Chien

Apr 27, 2024

·

Stayed 1 night

This hostel has everything we needed from clean facilities, warm heating, electric kettle, cooking amenities to stove and even a breakfast option in the morning! Parking is a bit small but available and we had a wonderful comfortable sleep in. I would highly recommend going to this hostel and the garden wall on the stairs up is a nice touch, makes you feel as if you're in nature.

8

Christina

Dec 9, 2025

·

Stayed 1 night

Wonderful staff, considerate, good breakfast options, clean rooms; parking is super complicated so if you have a car, keep that in mind that you will need to find somewhere

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Reviews frequently praise clean rooms and well-kept facilities, with several noting fresh linens and tidy spaces; one review mentioned only average cleanliness.

Related guest reviews

10

YUNA

Jan 10, 2024

·

Stayed 1 night

Kind stuff, clean hotel, an excellent restaurant nearby.

10

Toni

Dec 22, 2023

·

Stayed 2 nights

It was clean and cozy and the manager and helper were kind and friendly and helpful. I actually liked it better than the big fancy hotel our Antarctica group had booked. It is just more relaxed and homey!

10

Sergio

Feb 14, 2024

·

Stayed 1 night

Clean, installations in good shape, good bed, good & clean sheets and pillows

10

Dean

Dec 26, 2023

·

Stayed 2 nights

I have been travelling around South America for around 5 weeks and this is by far my most favourite place of the entire trip. The hosts were both really lovely and clearly wanted you to enjoy your stay here. The room was very clean, the bed was super comfy and the internet was great. The breakfast was a wonderful start to my morning and something I really appreciated. There was a supermarket across the way if you needed to pick anything up and lots of places to eat within walking distance. I actually left something behind when checking out and did not realise until around 8 hours later, I messaged the host and still had my item, I was not due back until a few weeks later and the host kept my item ready for me to reclaim. I have my item back and couldn't be happier! I would recommend to stay here! If I ever come back this is the only place I will be staying.

4

Kathrin

Oct 24, 2024

·

Stayed 2 nights

Zunächst zu den positiven Punkten: die Lage ist super zentral und das Personal ist sehr freundlich und bemüht. Leider ist das ganze Haus so hellhörig dass es nahezu unmöglich ist zu schlafen. Man kann jedes Wort auf der ganzen Etage von allen Gästen hören und wenn in der Etage über einem jemand durchs Zimmer geht ist es gleichzeitig unbeschreiblich laut und man hat das Gefühl, das Haus stürzt ein. Leider gab es diverse rücksichtslose Menschen, die nachts Lärm machten und nebenan wohnt ein Hund der Tag und Nacht ständig bellt. Wir haben die zwei Nächte kein Auge zu gemacht und sind echt einiges gewohnt. Super schade! Sauberkeit war mittelmäßig.

Translate

8

Christina

Dec 9, 2025

·

Stayed 1 night

Wonderful staff, considerate, good breakfast options, clean rooms; parking is super complicated so if you have a car, keep that in mind that you will need to find somewhere

10

Ted

Jan 24, 2024

·

Stayed 1 night

Clean and comfortable, short walk to Bus Sur, and very friendly and helpful staff.

10

ANNE

Dec 20, 2023

·

Stayed 3 nights

The hosts and the property were remarkable. The rooms were clean, comfortable and well equipped. Our tasty breakfasts were prepared with great care and hospitality. We are so grateful that we are returning there after our trek in Torres del Paine National w

10

Bryan T

Mar 1, 2025

·

Stayed 1 night

Clean room. Great breakfast and less than a five minute walk from the bus. Would stay again and recommend to friends

10

Sandra

Feb 13, 2025

·

Stayed 3 nights

This place is a simple place, but behind the front gate, people thrive to give you the best of services. The facility is super clean, comfortable beds and we did not hear other rooms. It really met our needs. We would highly recommend it. The people go beyond their job to help you out. Great job guys!

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are comfortable and range from cozy to very spacious, with some units offering kitchenettes or mini apartment layouts. Some guests mention city or internal noise at night.

Related guest reviews

10

Steven

Jan 31, 2026

·

Stayed 2 nights

What a great place to stay! Staff was so welcoming and helpful. We were talking about getting a reservation for dinner and right away they called and made it for us. Beds were comfortable, breakfast was tasty and rooms were roomy. Remember you are in the city so there is some noise but we wore earplugs and had no issues. Would definitely stay here again.

10

Yuan Chien

Apr 27, 2024

·

Stayed 1 night

This hostel has everything we needed from clean facilities, warm heating, electric kettle, cooking amenities to stove and even a breakfast option in the morning! Parking is a bit small but available and we had a wonderful comfortable sleep in. I would highly recommend going to this hostel and the garden wall on the stairs up is a nice touch, makes you feel as if you're in nature.

10

Charlotte

Mar 27, 2023

·

Stayed 1 night

Cozy place to stay. Good value. Very friendly staff. Convenient location in town.

8

Rubén

Nov 8, 2025

·

Stayed 2 nights

Nos tocó una habitación muy amplia con cocina y refrigerador con mucha luz

Translate

10

Min Goo

Jan 1, 2026

·

Stayed 2 nights

푼타에서 머무르는 분에게 강추합니다. 객실은 좀 작지만 그외의 모든 것, 특히 주인장의 서비스에 만족합니다.

Translate

10

Sergio

Feb 14, 2024

·

Stayed 1 night

Clean, installations in good shape, good bed, good & clean sheets and pillows

10

Dean

Dec 26, 2023

·

Stayed 2 nights

I have been travelling around South America for around 5 weeks and this is by far my most favourite place of the entire trip. The hosts were both really lovely and clearly wanted you to enjoy your stay here. The room was very clean, the bed was super comfy and the internet was great. The breakfast was a wonderful start to my morning and something I really appreciated. There was a supermarket across the way if you needed to pick anything up and lots of places to eat within walking distance. I actually left something behind when checking out and did not realise until around 8 hours later, I messaged the host and still had my item, I was not due back until a few weeks later and the host kept my item ready for me to reclaim. I have my item back and couldn't be happier! I would recommend to stay here! If I ever come back this is the only place I will be staying.

10

Kristina

Jan 1, 2023

·

Stayed 19,352 nights

Don’t be fooled by the name this place is more like a BnB than a hostel. Private rooms and bathrooms. Beds are cozy and rooms are warm when it’s cold out). Water pressure is great. Staff is super friendly and all English speaking. Location is right in town near sites and bus depots. Guests will get a hot breakfast. Highly recommend.

10

Daniel

Jan 2, 2024

·

Stayed 2 nights

Excelente atención, los desayunos increíbles y las piezas son como un mini depto!

Translate

10

Alexandria

Dec 22, 2025

·

Stayed 3 nights

Great location, cozy rooms, attentive staff, and includes breakfast!

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Service is widely described as warm and very helpful, including arranging reservations and transport and offering attentive check-ins. A few guests reported issues with charges or refund communication.

Related guest reviews

10

Steven

Jan 31, 2026

·

Stayed 2 nights

What a great place to stay! Staff was so welcoming and helpful. We were talking about getting a reservation for dinner and right away they called and made it for us. Beds were comfortable, breakfast was tasty and rooms were roomy. Remember you are in the city so there is some noise but we wore earplugs and had no issues. Would definitely stay here again.

6

Ann

Jan 11, 2025

·

Stayed 1 night

We unfortunately were not able to make it time due to a severely sick passenger in our group on the flight over. Although I understand I had until Jan 7th for full refund, I am awaiting to hear back from staff if any refund even if just partial. Thank you

10

Lauren

Oct 28, 2023

·

Stayed 1 night

The staff here were all absolutely amazing. They were helpful with taxis, provided a box lunch when we were going on an excursion and going to miss breakfast, and we felt so welcome the entire time. 10/10, would stay here again!

10

Amar

Jan 8, 2022

·

Stayed 1 night

We had a great experience here. We were only staying for one night but it was a pleasure. It’s a family owned business and they treat you like family. We had a very complicated shuttle to organize in our next city we were travelling to and couldn’t seem to find anyone to pick us up from the airport. The hotel owners went out of their way to call contacts they knew there and they arranged everything for us and it worked out perfectly. They are the kind of people you feel lucky to meet while travelling and I would stay there anytime I am in punta arenas!

2

William

Nov 29, 2025

·

Stayed 1 night

This hotel charged me twice — once when I arrived, and then again using the card I had on file. After that, they completely stopped responding. No messages, no help, no refund. I’m still out double the money, and they don’t seem to care at all. Their behaviour is shady, unprofessional, and totally unacceptable. Until they fix this mess and start treating guests honestly, they have no business being on Expedia. Avoid this place.

10

hector

Aug 26, 2023

·

Stayed 2 nights

Brian was very helpful upon arrival and offered great recommendations to the arera . I had a lovely time at this property

10

Kristina

Jan 1, 2023

·

Stayed 19,352 nights

Don’t be fooled by the name this place is more like a BnB than a hostel. Private rooms and bathrooms. Beds are cozy and rooms are warm when it’s cold out). Water pressure is great. Staff is super friendly and all English speaking. Location is right in town near sites and bus depots. Guests will get a hot breakfast. Highly recommend.

10

Ted

Jan 24, 2024

·

Stayed 1 night

Clean and comfortable, short walk to Bus Sur, and very friendly and helpful staff.

10

Yuhua

May 4, 2023

·

Stayed 1 night

Thank you Brian, Juan and the real boss of the hostal (aka, Juan's wife) for your hospitality and thoughtfulness! We had a great stay. If we would ever come to visit the area again, we would definitely stay with you again

10

Sandra

Feb 13, 2025

·

Stayed 3 nights

This place is a simple place, but behind the front gate, people thrive to give you the best of services. The facility is super clean, comfortable beds and we did not hear other rooms. It really met our needs. We would highly recommend it. The people go beyond their job to help you out. Great job guys!

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Central and walkable, close to Bus Sur, restaurants, shops, and a supermarket. Being in the city center can come with some street noise at night.

Related guest reviews

10

YUNA

Jan 10, 2024

·

Stayed 1 night

Kind stuff, clean hotel, an excellent restaurant nearby.

10

Charlotte

Mar 27, 2023

·

Stayed 1 night

Cozy place to stay. Good value. Very friendly staff. Convenient location in town.

10

Carmine

Jul 28, 2025

·

Stayed 2 nights

Struttura vicina al centro, pulita e comoda. Di fronte, a pochi metri, persino un supermercato. A 200 metri un cambia valute e a meno di 1 km ristoranti, bar, pub e negozi. Consigliato per rapporto qualità/prezzo e per l'estrema gentilezza del personale.

Translate

10

MARCIO LUIZ

Mar 20, 2024

·

Stayed 2 nights

No Centro, perto de tudo.

Translate

10

Dean

Dec 26, 2023

·

Stayed 2 nights

I have been travelling around South America for around 5 weeks and this is by far my most favourite place of the entire trip. The hosts were both really lovely and clearly wanted you to enjoy your stay here. The room was very clean, the bed was super comfy and the internet was great. The breakfast was a wonderful start to my morning and something I really appreciated. There was a supermarket across the way if you needed to pick anything up and lots of places to eat within walking distance. I actually left something behind when checking out and did not realise until around 8 hours later, I messaged the host and still had my item, I was not due back until a few weeks later and the host kept my item ready for me to reclaim. I have my item back and couldn't be happier! I would recommend to stay here! If I ever come back this is the only place I will be staying.

4

Kathrin

Oct 24, 2024

·

Stayed 2 nights

Zunächst zu den positiven Punkten: die Lage ist super zentral und das Personal ist sehr freundlich und bemüht. Leider ist das ganze Haus so hellhörig dass es nahezu unmöglich ist zu schlafen. Man kann jedes Wort auf der ganzen Etage von allen Gästen hören und wenn in der Etage über einem jemand durchs Zimmer geht ist es gleichzeitig unbeschreiblich laut und man hat das Gefühl, das Haus stürzt ein. Leider gab es diverse rücksichtslose Menschen, die nachts Lärm machten und nebenan wohnt ein Hund der Tag und Nacht ständig bellt. Wir haben die zwei Nächte kein Auge zu gemacht und sind echt einiges gewohnt. Super schade! Sauberkeit war mittelmäßig.

Translate

10

Kristina

Jan 1, 2023

·

Stayed 19,352 nights

Don’t be fooled by the name this place is more like a BnB than a hostel. Private rooms and bathrooms. Beds are cozy and rooms are warm when it’s cold out). Water pressure is great. Staff is super friendly and all English speaking. Location is right in town near sites and bus depots. Guests will get a hot breakfast. Highly recommend.

10

Ted

Jan 24, 2024

·

Stayed 1 night

Clean and comfortable, short walk to Bus Sur, and very friendly and helpful staff.

10

Alexandria

Dec 22, 2025

·

Stayed 3 nights

Great location, cozy rooms, attentive staff, and includes breakfast!

10

Bryan T

Mar 1, 2025

·

Stayed 1 night

Clean room. Great breakfast and less than a five minute walk from the bus. Would stay again and recommend to friends

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast receives consistent praise for taste and quality, with several guests highlighting a hot, satisfying start to the day.

Related guest reviews

10

Steven

Jan 31, 2026

·

Stayed 2 nights

What a great place to stay! Staff was so welcoming and helpful. We were talking about getting a reservation for dinner and right away they called and made it for us. Beds were comfortable, breakfast was tasty and rooms were roomy. Remember you are in the city so there is some noise but we wore earplugs and had no issues. Would definitely stay here again.

10

Sean

Apr 23, 2023

·

Stayed 1 night

Great breakfast! Hotel was excellent.

10

Dean

Dec 26, 2023

·

Stayed 2 nights

I have been travelling around South America for around 5 weeks and this is by far my most favourite place of the entire trip. The hosts were both really lovely and clearly wanted you to enjoy your stay here. The room was very clean, the bed was super comfy and the internet was great. The breakfast was a wonderful start to my morning and something I really appreciated. There was a supermarket across the way if you needed to pick anything up and lots of places to eat within walking distance. I actually left something behind when checking out and did not realise until around 8 hours later, I messaged the host and still had my item, I was not due back until a few weeks later and the host kept my item ready for me to reclaim. I have my item back and couldn't be happier! I would recommend to stay here! If I ever come back this is the only place I will be staying.

10

Jane

Mar 13, 2024

·

Stayed 2 nights

Wonderful stay. Excellent breakfast

10

Kristina

Jan 1, 2023

·

Stayed 19,352 nights

Don’t be fooled by the name this place is more like a BnB than a hostel. Private rooms and bathrooms. Beds are cozy and rooms are warm when it’s cold out). Water pressure is great. Staff is super friendly and all English speaking. Location is right in town near sites and bus depots. Guests will get a hot breakfast. Highly recommend.

8

Christina

Dec 9, 2025

·

Stayed 1 night

Wonderful staff, considerate, good breakfast options, clean rooms; parking is super complicated so if you have a car, keep that in mind that you will need to find somewhere

10

ANNE

Dec 20, 2023

·

Stayed 3 nights

The hosts and the property were remarkable. The rooms were clean, comfortable and well equipped. Our tasty breakfasts were prepared with great care and hospitality. We are so grateful that we are returning there after our trek in Torres del Paine National w

10

Tyler

Feb 11, 2025

·

Stayed 2 nights

Everyone was so welcoming I felt very cared for! The breakfast was fantastic! With a special shout out to Pablo and Martin! It’s a wonderful, small size, clean with personalized service! I would definitely stay there again so comfortable!

10

Alexandria

Dec 22, 2025

·

Stayed 3 nights

Great location, cozy rooms, attentive staff, and includes breakfast!

10

Bryan T

Mar 1, 2025

·

Stayed 1 night

Clean room. Great breakfast and less than a five minute walk from the bus. Would stay again and recommend to friends

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1 $103	2 $103	3 $103
4 $103	5 $103	6 $103	7 $103	8	9 $103	10 $103
11 $103	12	13 $103	14 $103	15 $103	16 $103	17 $103
18 $103	19 $103	20 $103	21 $103	22 $103	23 $103	24 $103
25 $103	26 $103	27 $150	28 $103	29 $103	30 $103	31 $149

Innata Casa Hostal

About this property

Location

Room options

Standard Twin Room, 2 Twin Beds, Private Bathroom

Superior Apartment, 1 King Bed, Kitchenette

Standard Double Room, 1 Double Bed, Private Bathroom

Superior Apartment, 2 Twin Beds, Kitchenette

Guest reviews of Innata Casa Hostal

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Innata Casa Hostal

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21	22	23	24	25	26
27	28	29 $95	30 $103