Is parking available at the property?

Free self-parking is available on-site, but it is limited.

What type of breakfast is offered and what are the serving hours?

Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee of approximately HKD 170 for adults and HKD 85 for children.

Does the property allow pets?

No pets and no service animals are allowed at this property.

What are the standard check-in and check-out times?

Check-in time is at 2:00 PM and check-out time is at 12:00 PM. Early or late check-in/check-out may be available upon request and could incur additional charges.

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities in public areas. Specific details about room accessibility can be confirmed by contacting the property.

What is the location of the property in relation to key landmarks?

The hotel is located in the Nanshan District of Shenzhen, just a 3-minute drive from Xin'an Nantou Ancient City and 6 minutes from Shenzhen Bay Sports Center. It is approximately 4.4 miles from the Shekou Ferry Terminal and 4.6 miles from Shenzhen Bay Park.

Does the property have a swimming pool?

Yes, the property features both an indoor pool and a seasonal outdoor heated pool, which is open from April to December. Pool access is available from 6:00 AM to 10:00 PM.

What are the policies for guests staying with children?

Children are welcome at the property. Guests age 12 and older will be charged for breakfast if included in the rate plan.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of HKD 260 per night. Guests should request this in advance, as availability may vary.

Jen Shenzhen Qianhai By Shangri-La

What guests think

At Jen Shenzhen Qianhai By Shangri-La, guests praise modern, very clean rooms and outstanding fitness facilities, with many noting a huge gym and clean indoor/outdoor pools, while service is friendly though occasional delays at check-in occur.

The location is quiet and near the waterfront and malls, but several reviews note a longer walk or ride to the metro and fewer nearby convenience stores. Rooms are efficient and comfortable, often compact, with some harbour views available, though a few guests reported soundproofing issues. Breakfast and on-site dining draw positive remarks for variety and taste, with occasional critiques about buffet choices or billing clarity. Overall, a balanced choice for leisure or business in Qianhai.

Facilities

Cleanliness

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Location

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AI-generated summary based on recent guest reviews

Facilities

Guests repeatedly praise the exceptionally large, well equipped gym and clean indoor and outdoor pools; swim caps are required. Spa and massage feedback is mixed, and the robot delivery service worked for some but failed for others.

Related guest reviews

10

Yuen Yan Florence

Oct 10, 2025

·

Stayed 1 night

客房整潔，環境清幽，職員有禮，早餐款式多，補充食物速度快，健身室器械非常多及新淨，室內外泳池非常乾淨，值得推薦及會再次入住

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4 $112	5 $96	6 $94	7 $92	8 $97	9 $100	10 $100
11 $99	12 $109	13 $118	14 $114	15 $119	16 $139	17 $123
18 $95	19 $110	20 $123	21 $118	22 $123	23 $123	24 $122
25 $100	26 $115	27 $115	28 $113	29 $123	30 $120	31 $123

Su	Mo	Tu	We	Th	Fr	Sa
1 $148	2 $148	3 $148	4	5 $128	6 $134	7 $134
8 $128	9 $126	10 $134	11	12	13 $143	14 $241
15 $150	16 $149	17 $165	18 $387	19 $167	20 $165	21 $183
22	23 $158	24 $153	25 $156	26 $155	27 $158	28 $141
29 $148	30 $157

About this property

Location

Room options

Studio(L)

Studio+ Twin

Studio Twin

Studio+ King

Studio(Xl)

Studio King

Guest reviews of Jen Shenzhen Qianhai By Shangri-La

What guests think

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