Name: Jen Shenzhen Qianhai By Shangri-La
Address: No.399 Qianwan Road 1, Qianhai Shenzhen-Hong Kong Cooperation Zone, Nanshan District, Shekou, Shenzhen, Shenzhen (and vicinity), China, Shenzhen, Guangdong, China
Rating: 8.83

Guest reviews

8.8

Fabulous

Based on 399 verified reviews

What guests think

AI-generated summary based on recent guest reviews

At Jen Shenzhen Qianhai By Shangri-La, guests praise modern, very clean rooms and outstanding fitness facilities, with many noting a huge gym and clean indoor/outdoor pools, while service is friendly though occasional delays at check-in occur.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

10

CHANG

4 weeks ago

·

Stayed 3 nights

Helpful staff

10

yuen chung

Mar 21, 2026

·

Stayed 2 nights

Very attentive staff

10

Wei

Feb 13, 2026

·

Stayed 1 night

Great location. Walking distance to excellent food and services. The room is not particularly large but set up is efficient and comfortable.

10

loo

Jan 24, 2026

·

Stayed 3 nights

Staff

6

Winny

Dec 31, 2025

·

Stayed 1 night

Staff are pretty new. We’ve asked is there direct access to the mall across the street to avoid walking on the roads with kids. They said no, but we find out there is one at the end. Check in process is pretty long and staff needs to ask their managers for the questions we ask.

No.399 Qianwan Road 1, Qianhai Shenzhen-Hong Kong Cooperation Zone, Nanshan District, Shekou, Shenzhen, Shenzhen (and vicinity), China

Location

With a stay at JEN Shenzhen Qianhai By Shangri-La in Shenzhen (Nanshan), you'll be a 3-minute drive from Xin'an Nantou Ancient City and 6 minutes from Shenzhen Bay Sports Center. This hotel is 4.4 mi (7.1 km) from Shekou Ferry Terminal and 4.6 mi (7.4 km) from Shenzhen Bay Park.

Qianhai International Conference Center(0.6 miles)

OH Bay(1.4 miles)

Xin'an Nantou Ancient City(1.8 miles)

Shenzhen Uniwalk Qianhai(2.2 miles)

Yifang Center(2.3 miles)

Zhongshan Park(2.8 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 14:00 to 12:00

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Yes, free self-parking is available on-site. However, parking is limited, and no reservation is required.

Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee of approximately HKD 170 for adults and HKD 85 for children.

No pets and no service animals are allowed at this property.

Check-in time is from 2:00 PM, and check-out time is until 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

The hotel features step-free entrances and wheelchair-accessible facilities in public areas. Guests can also inquire about specific accessibility needs upon arrival.

The hotel is situated in the Nanshan District of Shenzhen, just a 3-minute drive from Xin'an Nantou Ancient City and 6 minutes from Shenzhen Bay Sports Center. It is approximately 4.4 miles from Shenzhen Bay Park and 15.5 miles from Shenzhen International Airport.

Yes, the hotel features both an indoor and an outdoor heated pool. The outdoor pool is seasonal and is open from April to December, with access available from 6:00 AM to 10:00 PM.

Children are allowed at the hotel. Guests should check the specific age policies for free stays.

The hotel offers rollaway beds for a fee of HKD 260 per night, subject to availability. Guests are encouraged to request this in advance.

Jen Shenzhen Qianhai By Shangri-La

Amenities

Property description

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