What type of breakfast is offered and what are the serving hours?

Continental breakfasts are available daily from 7:00 AM to 11:00 AM for a fee of approximately EUR 33 for adults and children.

What are the check-in and check-out times?

Check-in is from 3:00 PM to 11:30 PM, and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request and could incur additional charges.

Is there an airport shuttle service available?

Airport shuttle services are available, but specific details regarding pricing and how to arrange the transfer are not provided. It is recommended to inquire directly with the hotel.

Where is the hotel located in relation to key landmarks?

The hotel is centrally located in Madrid, just steps from Teatro Albéniz and Puerta del Sol. It is approximately 0.6 miles from Plaza Mayor and 0.8 miles from the Royal Palace of Madrid.

Does the hotel have a swimming pool?

Yes, the hotel features a seasonal outdoor pool, which is open from April 15 to October 5, with access available from noon to 8:00 PM.

What are the policies for guests staying with children?

Children are allowed to stay at the hotel, but specific age limits for free stays are not mentioned. It is advisable to check directly with the hotel for detailed policies regarding children.

UMusic Hotel Madrid - Luxury Stay in Spain

Average nightly price at UMusic Hotel Madrid by month, last 12 months (USD)
Month	Average price
January	$231
February	$237
March	$268
April	$350
May	$355
June	$320
July	$238
August	$199
September	$383
October	$421
November	$298
December	$237

What guests think

At UMusic Hotel Madrid, travellers consistently praise the central, walkable location near Puerta del Sol and the friendly, attentive staff, while enjoying the hotel’s distinctive music vibe with a rooftop bar, small pool, and an on site theater.

Rooms are modern and comfortable but often on the small side, with open bathroom layouts and limited storage that reduce privacy; some guests also mention AC inconsistencies, street or corridor noise, and variable views. Breakfast is widely praised for quality and occasional live music, though a few guests found it pricey or service slow; restaurant and rooftop drinks are generally enjoyed. A few reports cite miscommunication, housekeeping lapses, or rooftop closures for private events, and car drop off can be tricky in this pedestrian area. Overall, expect a stylish, lively base in the heart of Madrid with a strong music theme and convenient access to sights.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

Guests love the rooftop bar with city views, the small outdoor pool, and the unique on site theater and music vibe; a compact gym appears in a few notes. Occasional closures, limited loungers, or slow bar service are mentioned.

Related guest reviews

10

Pernille

Aug 28, 2024

·

Stayed 2 nights

Comfortable hotel with good placement. Nice rooptop pool and bar.

10

Marisa

Sep 8, 2024

·

Stayed 3 nights

Nice new property in the city center. Everything is modern and well done. The breakfast is really nice and very convenient so add that option. The bar service on the rooftop was slow as it seemed a bit disorganized up there. However, the rooftop is amazing so it was worth the wait.

10

Ed

Sep 29, 2025

·

Stayed 2 nights

Excellent hotel in a great location. Well laid out with most of the rooms tucked away in a quiet wing. Very attentive staff, knowledgeable about the area and engaging. The rooftop bar is exceptional with good service and great views. A quiet little enclave within the huddle and bustle of Madrid. Good vibes!

10

Angels

Nov 27, 2023

·

Stayed 2 nights

Hotel muy interesante, con el teatro Albéniz en el interior. Tiene música en todas partes: en su decoración, en el ascensor, opción de poner tu propia música en un altavoz Marshall en la habitación... El rooftop bar tiene unas vistas impresionantes y la habitación es muy cómoda.

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10

Laura

Sep 26, 2025

·

Stayed 3 nights

Our trip to Madrid in mid September was extra amazing because we chose the right hotel with Umusic. The location was perfect. We were able to easily walk to most landmarks. Staff was friendly and room was immaculate. Plenty of shopping and restaurants right out the door of the hotel. Love the boutique feel of this hotel. The rooftop and pool were a plus. Just wish we had more time to enjoy those features. We’d definitely book here again next trip.

10

Marc

Jul 11, 2023

·

Stayed 3 nights

Thoroughly enjoyed our stay at the UMusic hotel. It is essentially brand new, exactly where you want to be, set behind a beautiful theatrical edifice and has every comfort you could expect, and then some. The main distinction was the staff- they were all genuinely interested in making sure you were comfortable, enjoying yourself and wanting for nothing. All lovely people. Loved the extra large bath in the room and the ability to pop the doors open and hang over the street. The Marshall speaker was a nice touch. Never utilised the pillow menu on offer to guests but it’s there. Only thing I would say is the gym and pool are both quite small but they do the job, there’s a decent area for sunbathing that’s well attended and the gym, although small, has high quality technogym cardio machines and a cable stack assembly, so enough to keep you ticking over. Will stay here again!

10

geoff

Nov 8, 2025

·

Stayed 2 nights

Great hotel! Staff is very attentive and accommodating. The location is conveniently located to all the sites and activities around Plaza Mayor. The rooftop bar is a perfect place to catch the sunsets!

10

Martin

Jun 27, 2024

·

Stayed 3 nights

Fantastic hotel in the heart of Madrid. We loved the breakfast , the pool and the roof top bar. Staff were so helpful and friendly. Our only regret was not staying to see The Christians on our departure day. If you book check who is performing at the theatre!

10

Maurizio

Sep 29, 2025

·

Stayed 2 nights

Great location, near Puerta del Sol and Plaza Mayor. Very close to major shopping. Very courteous and helpful staff. Very clean rooms and great bedding. Having a swimming pool was a big plus.

10

Abeed

Sep 19, 2024

·

Stayed 3 nights

One of the best hotels ive stayed in all of Europe, friendly staff, Olivia was the most helpful staff member for someone who doesnt speak the language, amazing design, wonderful pool, a unique hotel experience

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Cleanliness

Reviews frequently highlight very clean rooms and well kept spaces. A few guests reported housekeeping lapses or delayed service.

Related guest reviews

10

Cesar

Oct 12, 2024

·

Stayed 3 nights

Very clean. Treat guests good.

6

kyoko

Jun 25, 2025

·

Stayed 9 nights

部屋の掃除がいい加減、ベッドシーツも交換のカードを置いてもやっていない事が多かった。10日間の宿泊でアメニティーの補充は全くなかった。受付やフロントのスタッフはフレンドリーで親切だった。プールやバーは良かった

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10

Cecilie Skafsgaard

Feb 21, 2026

·

Stayed 3 nights

Værelset var pænt og rent alle 4 dage vi var der. Personalet var super venlige, uanset om det var da vi ankom, til morgenmaden eller om aftenen. Vi vil helt klart anbefale dette hotel, og det er ikke sidste gang vi kommer

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10

Birgitte

Nov 25, 2025

·

Stayed 2 nights

Great location with lots of cafes and restaurants nearby. Walkable to everything. Staff friendly and helpful. Comfortable bed and clean and quiet room. Will stay again!

10

Khyati

Oct 15, 2024

·

Stayed 4 nights

We had a great stay. The hotel was clean and the staff were excellent. The room was very quiet!

10

Robert

Sep 27, 2025

·

Stayed 1 night

Great location, near everything. Staff was very helpful and attentive if we needed anything. Would highly recommend.

10

Jose

Oct 24, 2025

·

Stayed 1 night

Good location and really friendly and efficient staff. Beautiful and clean property!

4

Michael

Apr 21, 2024

·

Stayed 3 nights

Bar staff were so poor on the rooftop and the sushi was awful. Cleaning staff twice messed up and left us with no towels, waited an hour to get them despite needing them right away

10

Simon

Aug 24, 2024

·

Stayed 1 night

I love this hotel. It's smart, stylish and immaculate. It might be musically themed and situated in the middle of a noisy city but my room was silent - as well as being spacious and very comfortable. Staff are absolutely lovely well. Highly recommended.

10

Rose

Sep 26, 2024

·

Stayed 3 nights

I loved the cleanliness of the hotel.The rooftop bar and pool were amazing.

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Rooms

Modern rooms with comfortable beds, but many note compact layouts, limited storage, and open plan bathrooms that reduce privacy; some report AC issues, noise, or inconsistent views.

Related guest reviews

4

Lee

Jul 4, 2025

·

Stayed 4 nights

Location is especially great for tourists. The staff are super friendly and helpful. The hotel and amenities are lovely and the hotel design is great except for one place - the actual room. The hotel room has been designed to look good but is far from practical for travellers if there is more than one person in the room or if you have a large suitcase. There is not a separate bathroom (to use at night, the room lights also turn on, there is a large tub at the entrance so not at all private, there is a vanity with a tap that is too high and splashes water everywhere and little vanity space for guests. The shower has great water pressure but it’s small and hard to have conditioner stay on your hair, or try to shave in there. There are limited spaces to put things and the “mini bar” takes up half the desk space.

8

Francis

May 5, 2024

·

Stayed 4 nights

Mooie ruime kamers, wc en badkamer niet afgesloten v kamer, dat vonden wij zeer vervelend. Wanneer je het licht aansteekt in badkamer is heel de kamer verlicht. Te kleine douche. Je kan je niet bewegen in die douche.

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8

Jalil

Oct 16, 2025

·

Stayed 3 nights

The hotel location was really good. The staff were very friendly and attentive. I had to move to a different room because my room had a constant noise coming from the AC outside and they kindly offered to move me. I will say that while the first room was clean, I didn't really like the setup. The bed was right next to the door and made the room look tiny small which I didn't really appreciate since I paid premium money for the room. The second day, the second room I moved to was quiet and was more comfortable. I will likely stay again.

10

Samuel

Jun 21, 2025

·

Stayed 2 nights

The AC didn't properly cool down the room in the summer. Other than that, everything else was great

10

Katherina

May 31, 2025

·

Stayed 2 nights

Firstly, Eduardo the guest experience manager was fantastic. Great recommendations and made us feel welcome at the hotel. I’m so happy we stayed at this hotel. The room was clean, although the regular room does not have a separating the toilet / bathroom - so it’s a little awkward

8

Hovsep

Nov 13, 2025

·

Stayed 3 nights

The hotel was very clean and staff were helpful. The only comment is that the shower was tiny and the room configuration was awkward (you needed to duck underneath the tv post to get around the bed, little storage area, small sink). However the room was beautiful and the hotel building too

8

Alban

Oct 23, 2024

·

Stayed 3 nights

Great location. New and clean. Room (bathroom) layout not very well thought out.

4

Jun

Oct 19, 2025

·

Stayed 2 nights

①夜中に隣の部屋から大きな音楽が流れてきて安眠ができなかったが、スタッフは隣室に注意したが、明け方まで大音量が止まらず、眠れなかった。 ②シャワーやトイレのドアが無く、プライベートが無いおかしな作り。

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6

Kevin

Oct 4, 2025

·

Stayed 2 nights

Location was great. Nice rooftop deck and staff friendly. Our room was not what hoping for. Premium garden view gave us a view of a brick wall and the room size was incredibly small. The bathroom was only 3 feet from the bed. I am unsure how you could possibly give this a 5 star rating. Having stayed at other hotels on this vacation this did not compare

8

Matthew

Jul 12, 2025

·

Stayed 2 nights

UMusic Hotel is in an excellent location with amazing service. However, the room design offered very little privacy between the bedroom and bathroom. Only a two-way mirror divides the two spaces, with frosted glass shower and toilet partitions. It's an ok space for a couple but would not be appropriate for others traveling together who want some modesty.

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Service

Service is widely praised as friendly, attentive, and accommodating across front desk and concierge. Some reviews note miscommunication, slow follow through, or inconsistent rooftop bar and housekeeping service.

Related guest reviews

10

George

Sep 10, 2025

·

Stayed 3 nights

Such a gorgeous property, and the staff made every effort to accommodate my special requests. They made the stay so memorable—couldn’t be happier!

10

Lisa

May 26, 2025

·

Stayed 4 nights

We have stayed before at UMusic and was so impressed we chose to stay again. The decor / architecture is impressive inside and out. We had an issue with a leaking shower which was resolved seamlessly, without any effort on our part and the Guest Services Manager Eduardo personally came to see us to offer his apologies. Even a cake and a bottle of fizz for my birthday. Would highly recommend.

8

Michael

Sep 11, 2024

·

Stayed 4 nights

Was a bit thrown off upon arriving to the hotel. Security guard was standing in the doorway as it started to rain and didn't move despite seeing me coming. At no point should a guest have to walk around a staff member upon arrival with bags, then have to open the door on their own. Immediate terrible first impression. Staff upon check in were nice, got me settled in right away. Room was big, clean and spacious. Not much of a view as I faced another building, and was hoping for a brighter/ better view. Hotel was well kept, shower, tub, hallways were all very well maintained. If you have a chance, definitely get the breakfast, some good options before a day of sightseeing. I would consider coming back here, the location cannot be beat.

10

John

Dec 11, 2025

·

Stayed 2 nights

Great hotel with fantastic staff. The staff took care of every need without issue. Great breakfast buffet with additional fresh menu items. Great location in city center, walking distance to all.

6

Karen

Oct 4, 2024

·

Stayed 2 nights

I think you should consider re organizing the front desk. It was chaotic between people checking in and others who just had questions. Wait time because of it. We also got a key that did not work so had to come down and repeat the entire experience. Of note, one day we left our room at 8 am and put the service needed sign out. We left a tip to appreciate the staff. When we came back at 3:30 nothing was done but the money was gone? So once again we had to go and seek someone to get our room done. A little suspect I think. Not the quality one might come to expect.

6

Alvaro

Nov 3, 2025

·

Stayed 1 night

Our stay was overall average. We arrived before the official check-in time, and the staff kindly accommodated us a bit earlier, which we appreciated. The room was decent but nothing exceptional, and the breakfast buffet was of average quality. One disappointing experience was with a discount offer of up to 20% off. The front desk told us it should be applied at the restaurant, while the restaurant staff sent us back to the front desk. In the end, the discount was never honored, which left a negative impression. Overall, the stay was fine, but the service communication and follow-through could definitely be improved.

10

Jeff

Nov 21, 2025

·

Stayed 1 night

Excellent property. Room was great, and the staff very helpful, attentive, and friendly.

10

Sherri

May 24, 2025

·

Stayed 2 nights

UMusic is a great place to stay. What stood out the most to me was the staff at this hotel. You could tell that customer service is extremely important to them. Everywhere we turned they were there offering to help and exceeding expectations. I was truly impressed by this. Thank you for making our stay memorable!

10

Cynthia

Sep 20, 2025

·

Stayed 6 nights

Lovely hotel in great location. Desk staff very good about accommodating requests and making suggestions to enhance my stay. Housekeeping not quitevas diligent; I requested a face towel which was never delivered, one day room not cleaned until late afternoon, leaving behind pillowcase on floor.

6

jarrett

Nov 1, 2025

·

Stayed 1 night

We arrived early and Madrid and checked our bags before exploring the city. On our reservation request, we asked for a king size bed. By the time we came back and checked into our room, the hotel was fully booked, and we had been put in a room with a single bed. The hotel staff Shuffled the things around and moved us to a room with a double bed, but the bed was placed in such a way that there was less than a foot from the end of the bed and the wall, making it extremely difficult to move around the bed in the evening. We were rather than drink tickets upon arrival and decided to take advantage of the lovely rooftop bar that evening and when we went to check out, we were told that we could not use those shrink tickets for the drinks that have been ordered Overall, we felt disappointed in the hotel. I needed to speak to several people before we were able to get some of these issues resolved, and it felt like that should not have been the case for the caliber of hotel. Eventually, they did offer us breakfast in the morning, which was lovely and much appreciated, but I don’t know if I’d stay in this hotel again.

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Location

Exceptionally central near Puerta del Sol and Plaza Mayor, walkable to major sights and transit. Vehicle access can be tricky and some street facing rooms hear city noise.

Related guest reviews

10

Claus

Jan 21, 2025

·

Stayed 2 nights

Beautiful Hotel in the historic center of Madrid. Not easily accessible by car.

10

Nikos

Nov 7, 2025

·

Stayed 1 night

Very nice hotel in an excellent location

10

Shahzad

Nov 8, 2025

·

Stayed 3 nights

Amazing location

6

Alejandro

Oct 8, 2025

·

Stayed 2 nights

Location is hard to get to using UBER

10

Birgitte

Nov 25, 2025

·

Stayed 2 nights

Great location with lots of cafes and restaurants nearby. Walkable to everything. Staff friendly and helpful. Comfortable bed and clean and quiet room. Will stay again!

10

Jennifer

Jun 7, 2025

·

Stayed 3 nights

It locates at the center of the city. Very convenient to tour the city.

10

Laura

Sep 26, 2025

·

Stayed 3 nights

Our trip to Madrid in mid September was extra amazing because we chose the right hotel with Umusic. The location was perfect. We were able to easily walk to most landmarks. Staff was friendly and room was immaculate. Plenty of shopping and restaurants right out the door of the hotel. Love the boutique feel of this hotel. The rooftop and pool were a plus. Just wish we had more time to enjoy those features. We’d definitely book here again next trip.

10

Robert

Sep 27, 2025

·

Stayed 1 night

Great location, near everything. Staff was very helpful and attentive if we needed anything. Would highly recommend.

8

Allan

Oct 25, 2024

·

Stayed 4 nights

Good: Centrally located and had a nice rooftop bar. Bad: Not that easily accessible to taxi pick-up/drop-off points. Our side of hotel overlooked busy street that included all-night mini-mart. Voices from street could be heard throughout the night.

10

Ricardo

Nov 30, 2025

·

Stayed 1 night

Excelente hotel. Muito bem localizado. hotel moderno e funcionários muito atenciosos. O café da manhã foi excelente. Hotel muito bem localizado com metrô próximo e com pequenas caminhadas se chega a vários pontos de Madri. Recomendo muito!

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Dining

Breakfast earns frequent praise for quality and live music; many enjoy the restaurant and rooftop drinks. Some guests found breakfast pricey or slow, and room service quality uneven.

Related guest reviews

10

Deborah

Dec 8, 2025

·

Stayed 1 night

O café da manhã é o ponto alto do hotel, sensacional! Vale a pena demais! Localização muito boa e apesar de ruas muito movimentadas o hotel tem bom isolamento acústico.

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8

Rafael Angel

May 19, 2025

·

Stayed 2 nights

Great location in Central Madrid. Hotel is clean, sound proof so you don’t hear the noice from the streets when busy. Staff was friendly, willing to help and explained the services the hotel could assist with (from taxi to help with local reservations and shows). Great breakfast - albeit some may consider it a bit overpriced given the options surrounding the hotel - that said they did have live music during breakfast (piano and singer) just loud enough to be soft and give it a special ambiance. Only 2 small issues during our short stay: 1) hotel guest do not have special access to the rooftop- so if you plan to go make reservations - incase the day you goo is a busy day for them. 2) a cleaning staff member entered our room unannounced when we where inside. the sign outside the door was places so that we wouldn’t be bothered. It may have been a sincere mistake but one that should not happen - it can create a violation of trust and personal space. Other than those 2 things - the hotel is very good and relatively new. The theater is also pretty good. We saw Carmen and it was an excellent production. They have different shows during the year.

8

Marcella

Mar 15, 2024

·

Stayed 3 nights

Stayed here only because of location to a meeting that was within walking distance. The location was great, walkable to dining and shopping. The room was very small, fine for 2 nights but more than that would have been tight. The bathroom is open and part of the room which I hate -- if someone goes to the bathroom or turns on the light you hear/see everything and will wake you up. Room service was horrendous. I ordered a Cesar salad and requested no anchovies and it showed up with anchovies all over the top. The dressing was like mayonnaise. Ordered a fruit salad and the kiwi was rock hard, like a hockey puck. Whoever put it on the plate had to have known that it was rock hard and inedible. The AC didn't work well, never got to the temperature set. The breakfast served in the restaurant was great, room service needs to learn from that chef. If you want young, think Hard Rock hotel, you'll like it here but if you are an experienced traveler than look elsewhere.

10

Tanya

Feb 23, 2026

·

Stayed 7 nights

I love, love, love this hotel. Staff are joyful, present and efficient. Rooms are a little on the small side but very well done, GET the breakfast package. Top notch. And yes there is music everywhere.

10

Susan

Dec 21, 2024

·

Stayed 2 nights

The Welcome champagne and Friendly Concierge was Wonderful. The cleaning staff was efficient and thorough. The cost of breakfast was not specified upon check-in and was over priced for the options available. We were not advised of the cost until check out. That was disappointing.

10

ADRIAN

Sep 12, 2025

·

Stayed 2 nights

Excelente atención y servicio. Un hotel muy bien ubicado. El único comentario sería un poco más de variedad en el menú del desayuno; pero la comida muy buena y siempre tienen música en vivo al desayunar

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8

Susana

Jul 16, 2023

·

Stayed 1 night

El desayuno deja mucho que desear, poca variedad de productos, la bollería, el pan…. Muy pobre

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10

Sofia

Jan 5, 2025

·

Stayed 3 nights

Excellent hotel with spacious rooms and a great bathroom. The breakfast offered a wide range of options, including à la carte choices. The hotel team was extremely helpful, providing great restaurant recommendations and handling reservations. They even assisted with booking train tickets from Madrid to Malaga. The location is perfect, very central and close to Sol. I highly recommend this hotel for anyone visiting Madrid.

10

William

Sep 22, 2023

·

Stayed 2 nights

The hotel was wonderful and chic. The restaurant recommendations provided at the front desk were perfect and the rooftop bar was most enjoyable.

10

MARIA TERESA

Nov 11, 2025

·

Stayed 3 nights

Excellent hotel, location is perfect, walking distance to main attractions. Staff was amazingly nice. Breakfast was wonderful.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4 $574	5 $423	6 $606	7 $768
8 $524	9 $249	10 $251	11 $212	12 $256	13 $324	14 $319
15 $263	16 $243	17 $257	18 $254	19 $275	20 $521	21
22 $233	23 $260	24 $275	25 $308	26 $213	27 $293	28 $301
29 $203	30 $192

Su	Mo	Tu	We	Th	Fr	Sa
		1 $207	2 $194	3 $194	4 $242	5 $254
6 $253	7 $235	8 $188	9 $176	10 $270	11 $264	12 $226
13 $193	14 $183	15 $188	16 $177	17 $186	18 $227	19 $234
20 $199	21 $186	22 $190	23 $179	24 $204	25 $263	26 $311
27 $276	28 $326	29 $285	30 $349	31 $635

UMusic Hotel Madrid

Prices for UMusic Hotel Madrid

Monthly average prices

About this property

Location

Room options

Ultimate Terrace Room

Deluxe Guestroom

Artist's Suite

Basic Single Room, 1 Bedroom

Ultimate Room

Deluxe Room, Courtyard View

Premium Room, Courtyard View

Premium Guestroom

Guest reviews of UMusic Hotel Madrid

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about UMusic Hotel Madrid

Considering this hotel for your Madrid trip?

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