Name: Crocs Resort & Casino
Address: Av Pastor Diaz 300 mts from the bridge, Provincia de Puntarenas, Jacó, 61101, Costa Rica, Jacó, Costa Rica, Jacó, Puntarenas Province, Costa Rica
Rating: 7.28

Guest reviews

7.3

Good

Based on 1,001 verified reviews

Who stays here?

Business

3%

Couple

34%

Family

35%

Group

20%

Solo

5%

What guests think

AI-generated summary based on recent guest reviews

Crocs Resort & Casino draws praise for its friendly staff, very clean property and rooms, a large, well-kept pool, and beachfront location with ocean views and easy access to Jaco town, creating a convenient base for families and couples.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

10

Antionette R.

4 weeks ago

·

Stayed 3 nights

Clean cozy home away from home View was nice walking distance from stores

8

Linda

Mar 22, 2026

·

Stayed 5 nights

If we had booked through the hotel directly we could have got free breakfast (I think it was $25 each). Also might have got a balcony but the room was fine. At the edge of Jaco so we had a short taxi or Uber ride to get into town - about $4! Although I don't use the casino another guest commented that there was no way to get money! No ATM in the hotel. Nearest is in the center of Jaco. Tried various restaurants. Pool bar was very good - a bit slow but very nice waiters. Pools are lovely though a bit too warm. Very helpful concierge booking and changing tours. Thank you Aura.

10

Heather

Feb 18, 2026

·

Stayed 5 nights

Room was very clean! Staff was friendly and helpful! We loved the pool area the best ! Was so clean and immaculate! Pool service for food and drinks was fantastic!! Great attentive service! Felt very safe . Security at hotel was great! Beautiful location right on the beach. Worth every penny of getting ocean front balcony

10

Anne

Feb 15, 2026

·

Stayed 6 nights

Room was spotless and the staff were most helpful and polite. The views from the hotel are amazing.

8

crystal marie

Jan 31, 2026

·

Stayed 4 nights

We had a wonderful stay at the Crocs Resort! The property is beautiful, and the staff were incredibly nice and welcoming. Our room was clean and comfortable, though the drawers didn’t close and stayed open, which was a minor annoyance but didn’t affect our overall experience. The pools were amazing, and everything around the resort was well-maintained. One small thing to note is that the “happy hour” at the pool bar wasn’t quite what we expected. They were promoting BOGO drinks from 4–6 PM for 2 for $18, but when we went earlier the next day around noon, we found those were actually the standard prices, so not much of a discount. Despite that, we had a very pleasant experience overall. The hotel is very clean, the atmosphere is lovely, and we truly enjoyed our time. I would definitely come back with my family!

Av Pastor Diaz 300 mts from the bridge, Provincia de Puntarenas, Jacó, 61101, Costa Rica, Jacó, Costa Rica

Location

Located in Jacó, Crocs Resort & Casino is by the ocean, within a 15-minute drive of El Miro and Jacó Beach. This beach hotel is 3.6 mi (5.8 km) from Rainforest Adventures Jaco and 4.6 mi (7.3 km) from Canopy Vista Los Suenos Adventure Park.

Teatro Jacó(0.8 miles)

Neo Fauna(1 miles)

Jacó Walk Shopping Center(1.5 miles)

Jacó Beach(2.1 miles)

Playa Balsal(2.7 miles)

El Miro(3.1 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 23:59

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Free self-parking is available on-site, but it is limited. Reservations are not required.

Full breakfasts are available daily from 7:00 AM to 9:30 AM for a fee, approximately USD 22 to 30 for adults and USD 18 to 25 for children.

No pets and no service animals are allowed at this property.

Check-in is from 3:00 PM to 11:59 PM, and check-out is at 12:00 PM. Early check-in and late check-out are available for a fee, subject to availability.

A roundtrip airport shuttle is provided for a surcharge of USD 120 per vehicle (one-way, maximum occupancy 4). Guests must contact the property with arrival details before travel.

The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Additional details can be confirmed by contacting the property prior to arrival.

The property is located by the ocean in Jacó, within a 15-minute drive of El Miro and Jacó Beach. It is approximately 3.7 mi (5.9 km) from Rainforest Adventures Jaco and 4.6 mi (7.4 km) from Canopy Vista Los Suenos Adventure Park.

Yes, the property features an outdoor swimming pool, which is seasonal. Guests can enjoy the poolside bar as well.

Up to 2 children 4 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Crocs Resort & Casino

Amenities

Property description

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