The Duchess of Cornwall

On arrival we were advised that Unfortunately the hot water system had failed with this information it was our decision to stay. The hotel management and staff could not have been more helpful. The weather played a major factor in our terminating our stay a day early Again the management were very understanding we will return as everyone has left a memorable impression.

One night business. Excellent for parking. Room very very well done, very comfortable. Breakfast and food options very good. The whole area felt safe. Would definitely book again.

Nice place, missing a gym close by

Parking was easy, lots of spaces and all free. Bar had a good feel to it, some cosy corners if preferred. Food was very good and breakfast was good, great choice

Lovely hotel with great restaurant and breakfast. Good service, easy parking just outside and great value.

It was clean and quiet plenty of parking easy to find the only down side was there was no welcome pack in are room it turned up the the day before we left but we will be going back great place to stay

Great, well decorated rooms with a decent size TV, comfortable bed and powerful shower. I had a double aspect room with lovely views along the streets. Evening food was fairly basic, but reasonably priced and good quality, as was breakfast. The multi level dining area/bar is really well presented with a large central staircase and outside seating is also good. Overall a very good stay.

Experience at the hotel was marked by its stunning beauty and convenient free parking amenities. However, the check-in process left much to be desired. Despite the bustling atmosphere at the pub entrance, where main check-ins are conducted, the wait to be attended to was longer than expected. Moreover, discovering that the room wasn’t ready added to the frustration, culminating in a significant delay well past the official check-in time. This hiccup, following a lengthy journey, marred an otherwise promising stay. The room itself boasted delightful views and thoughtful touches such as complimentary tea and coffee, enhancing the overall experience. However, the serenity was disrupted when the fire alarm sounded during the stay, causing understandable concern. Compounding matters, the following morning brought disappointment as the stoves were non-functional, depriving guests of a hot breakfast. These unforeseen issues detracted from an otherwise enjoyable stay, highlighting areas where improvement is needed for a seamless guest experience.

We used the hotel for a bride and groom and some guests. We didn’t use the Duchess for the wedding ceremony, but the staff were very happy to make a special occasion for the happy couple. They also accommodated a large party of guests and non-guests for brunch the next day. Parking is easy and free. The hotel is modern and stylish, with lots of extra welcoming touches. We liked the mini books in the room and option of a rainfall or power shower. A really great place to stay.

Great overnight stay. Lovely spacious room. Breakfast was great. Plenty of parking. Lovely surroundings. Would recommend.

Nice comfortable room, quality toiletries, nice soft towels and very clean.

Check in chaos, manager inept, tried to charge us again! Shame because the young bar staff were lovely, friendly and efficient. Rooms need upgrade and a good clean

We stayed in room 3 for one night. There are good and bad points. Hence the average score based on the price and expectations. Good - we liked the decor and the quirky touches like the kettle, radio, night lighting, pillow options and air con. The bed was comfortable. Poundbury has nice shops (gallery / garden centre) and cafes nearby including a handy Waitrose. Parking was convenient. Bad - we had to ask twice to be given shower gel. There are no phones in the room which meant going downstairs twice to flag which was annoying after a long drive when we wanted a bath and had already flagged this 3 hours earlier. We expected face cloths in the room and both myself and my husband slipped getting in and out of the bath so think they should have non slip mats. Food wise we were underwhelmed - especially at breakfast. There were no bowls or plates out for fruit and no jams,marmalades, honey etc on the table. All the food felt like it had been thrown in the deep fat fryer and was greasy. For both breakfast & dinner we had to flag staff to serve us. We paid nearly £180 and think we would have got a nicer breakfast and room at a b&b for half the price. Sure the bedroom was nice but the bathroom hadn’t been properly cleaned - there was a huge hair on the tiles, stains on the ceiling, one of the taps was missing the cold button sign. Little things but when you’re paying a luxury price you expect more. In short I wouldn’t stay again as I feel it was over priced.

It was clean and quiet plenty of parking easy to find the only down side was there was no welcome pack in are room it turned up the the day before we left but we will be going back great place to stay

The hotel was welcoming and the room was spacious, and comfortable, if a little stuffy. It was at the top of the building and the windows would only open a little. The room would have been less stuffy had the windows been opened before we arrived, and the blinds drawn. It was clean, and the linen was all good. All in all, a pleasant stay.

Lovely staff, very friendly. Great food whether eating a Bar Snack or main meal in the restaurant. Room was very clean, only one very minor snag was that we felt it could do with better lighting, the room seemed quite dark and made it difficult to read

We had an excellent stay however the room was not as clean as we would expect. The toilet was very stained at the bottom and the furniture had not been cleaned thoroughly. There was lots of dust.

Excellent service and food. Room was very nice and was clean and very well decorated. Staff friendly and helpful. On one of the busiest days, due to the Christmas market, the staff stayed attentive and we never had to wait long to be served.

Room very clean ,fantastic shower

Overall a pleasant stay. The beds were very comfy. Breakfast was a pleasant experience, very relaxed. Room cleanliness was good but some minor defects found with lighting and the shower. The communal areas should be cleaned more regularly or carefully. Some stickiness to door handles and surfaces.

The room was beautiful and spacious. We really enjoyed our stay. We wanted to stay for another night but already fully booked. We definitely coming back again.

The room I had requested when I booked had been allocated to another guest. Our room was uncarpeted apart from a thin rug under the bed elsewhere there were painted floorboards which made it echo and lacking in cosiness. The bed mattress and pillows were lumpy and uncomfortable. We were at the front of the building overlooking the car park and outside seating for the pub which was noisy until after closing time. We were woken at 7am by the linen delivery/collection at with the metal cages being dragged in and out of the property and the lorry which went on for so long we were wide awake and unable to go back to sleep. The staff were all friendly and helpful however and breakfast was very good.

Our first stay at The Duchess of Cornwall Inn and we wont stay again. It's perfectly situated for a stay in Dorset to tour the County. We booked it as it's a recent built 3* hotel (2016) and expected it to provide current standards for a modern building. It's clearly been Eco-friendly constructed and is particularly attractive both inside and out. However our stay was made miserably on the warmer days we experienced. Night time temperatures in our 4th floor Indulgence plus room measured at 28'c for 3 nights. The air conditioning was set for 19'c but we couldn't feel any effect from it. Instructions next to the controls advised keeping the windows shut for best effect - it was worse, the temperature rose - we had to open the window and some cooler air dropped the temperature back to 28'c. Ambient temperature for hotel rooms is 21'c. We understand this country can have heatwaves but in todays changing climate, buildings of this age should be constructed to adapt to this. After the 2nd sleepless night I approached the check-in desk and asked if anything could be done, basically the answer was NO. We considered moving to another hotel but we were unable to find a vacancy, so we endured our booked stay. Our last night the temperature had fallen to 25'c - with the window open - as a result of the night time outside temperature falling to 13.2'c (information obtained from a weather station 300mts from the hotel). Other facilities at the hotel were as expected.

It's perfectly situated for a stay in Dorset to tour the County. We booked it, as it's a recent built 3* hotel (2016) and expected it to provide current standards for a modern building. It's clearly been Eco-friendly constructed and is particularly attractive both inside and out. However during our stay the warmer days (outside temperature 26'c) we experienced overnight temperatures of 28'c in our 4th floor Indulgence plus room, it was so uncomfortable we couldn't sleep. The air conditioning couldn't cool the room. It was set for 19'c but had no effect. Instructions next to the controls advised keeping the windows shut for best effect - this made it was worse, the temperature rose - we had to open the window and some cooler air dropped the temperature back to 28'c. Ambient temperature for hotel rooms is 21'c. We understand we can have heatwaves but in todays changing climate, buildings of this age should be constructed to adapt to this. After the 2nd sleepless night I approached the check-in desk and asked if anything could be done, basically the answer was they couldn't. We considered moving to another hotel but were unable to find a vacancy, so we endured our booked stay. Our last night the temperature had fallen to 25'c - with the window open - as a result of the night time outside temperature falling to 13.2'c (information obtained from a weather station 300mts from the hotel). Not a pleasant stay due to the overnight temperature in the room.

The hotel was welcoming and the room was spacious, and comfortable, if a little stuffy. It was at the top of the building and the windows would only open a little. The room would have been less stuffy had the windows been opened before we arrived, and the blinds drawn. It was clean, and the linen was all good. All in all, a pleasant stay.

Great, well decorated rooms with a decent size TV, comfortable bed and powerful shower. I had a double aspect room with lovely views along the streets. Evening food was fairly basic, but reasonably priced and good quality, as was breakfast. The multi level dining area/bar is really well presented with a large central staircase and outside seating is also good. Overall a very good stay.

Great place to stay. The rooms were spacious and comfy.

Fautless apart from Wi-Fi connection variable

We used the hotel for a bride and groom and some guests. We didn’t use the Duchess for the wedding ceremony, but the staff were very happy to make a special occasion for the happy couple. They also accommodated a large party of guests and non-guests for brunch the next day. Parking is easy and free. The hotel is modern and stylish, with lots of extra welcoming touches. We liked the mini books in the room and option of a rainfall or power shower. A really great place to stay.

Great overnight stay. Lovely spacious room. Breakfast was great. Plenty of parking. Lovely surroundings. Would recommend.

On arrival we were advised that Unfortunately the hot water system had failed with this information it was our decision to stay. The hotel management and staff could not have been more helpful. The weather played a major factor in our terminating our stay a day early Again the management were very understanding we will return as everyone has left a memorable impression.

Like Poundbury itself - the fancy exterior is a facade for lack of attentive service, food errors, sub-par food (typical 'Brakes Bros. fayre), no offer of solving issue of two days without hot water (could have comped us use of shower facilities at the day spa next door, fir example) resulting in my 82yo father returning home with a chill.

We have stayed at The Duchess of Cornwall on numerous occasions to meet close friends and always enjoyed our stays. Unfortunately, on this visit the heating in our original room was not working. However, the staff were excellent and changed us to another room, assisting us to move our belongings. They were excellent!

Great customer service. Good attention to detail. Staff helpful and very polite. Breakfast is amazing.

Check in chaos, manager inept, tried to charge us again! Shame because the young bar staff were lovely, friendly and efficient. Rooms need upgrade and a good clean

Room was lovely, atmosphere was fantastic and the service didn’t miss a beat. Had a great stay

Great room, friendly staff. Easy check in and out. Will stay again.

Lovely staff, very friendly. Great food whether eating a Bar Snack or main meal in the restaurant. Room was very clean, only one very minor snag was that we felt it could do with better lighting, the room seemed quite dark and made it difficult to read

Excellent service and food. Room was very nice and was clean and very well decorated. Staff friendly and helpful. On one of the busiest days, due to the Christmas market, the staff stayed attentive and we never had to wait long to be served.

We used the hotel for a bride and groom and some guests. We didn’t use the Duchess for the wedding ceremony, but the staff were very happy to make a special occasion for the happy couple. They also accommodated a large party of guests and non-guests for brunch the next day. Parking is easy and free. The hotel is modern and stylish, with lots of extra welcoming touches. We liked the mini books in the room and option of a rainfall or power shower. A really great place to stay.

An interesting project. Hotel very good but Dinner Menu very limited. However this resulted in finding two excellent restaurants! Not easy to find shops in Poundbury as obviously any hoardings are not allowed.

Excellent hotel and such a unusual urban extension of Dorchester.

We had a lovely stay here and would return again. Staff were friendly, polite and attentive. There was a good selection for breakfast and all the meals we had during our stay was excellent. Our room was great, with a nice cosy theme. The bed was too firm for me and my partner, though that is down to personal preference and no fault of the hotel. The hotel is in a quiet location in lovely surroundings with plenty to do in the surrounding areas. Highly recommend staying here if you want to explore Dorset.

Calm and safe area, good parkign

A grand hotel in a very upmarket area. Close enough to the coast to enjoy all the resorts. Definitely the smartest hotel weve ever stayed in. Enjoyed a lovely weekend here. Would 100% stay again.

Modern building and town but designed as old houses - outstanding property and area partly owned by royal family….

Good clean place. Hotel is warm and friendly, very welcoming. Rooms clean and amazing shower. Food ok. Not much else around. But quiet and comfortable.

It’s very nice, if you can find it. On Sunday there are no buses into Poundbury so you have to walk through the development. There’s minimal signage and few people around to get directions. The B&B itself is quite nice and my room,#8, was quiet with a view for miles over the countryside. Ideal location to catch the local bus to Lyme Regis.

Lovely hotel, great location

Friendly efficient check in. Good room service from a very cheerful young team. Excellent breakfast. All in a lovely unique setting with lovely walks straight out of the door and superb beaches a short drive away.

Fabulous stay. The room was airy and clean, with lots of little extras to make us feel special. The bed was a super king size and very comfortable with the added bonus of a teddy waiting for us. The staff were super friendly and we had a free drink upon arrival in the bar. We ate in the restaurant for dinner and breakfast and both were excellent as was the service. Check out was simple with no hidden surprises.

An interesting project. Hotel very good but Dinner Menu very limited. However this resulted in finding two excellent restaurants! Not easy to find shops in Poundbury as obviously any hoardings are not allowed.

Like Poundbury itself - the fancy exterior is a facade for lack of attentive service, food errors, sub-par food (typical 'Brakes Bros. fayre), no offer of solving issue of two days without hot water (could have comped us use of shower facilities at the day spa next door, fir example) resulting in my 82yo father returning home with a chill.

We stayed in room 3 for one night. There are good and bad points. Hence the average score based on the price and expectations. Good - we liked the decor and the quirky touches like the kettle, radio, night lighting, pillow options and air con. The bed was comfortable. Poundbury has nice shops (gallery / garden centre) and cafes nearby including a handy Waitrose. Parking was convenient. Bad - we had to ask twice to be given shower gel. There are no phones in the room which meant going downstairs twice to flag which was annoying after a long drive when we wanted a bath and had already flagged this 3 hours earlier. We expected face cloths in the room and both myself and my husband slipped getting in and out of the bath so think they should have non slip mats. Food wise we were underwhelmed - especially at breakfast. There were no bowls or plates out for fruit and no jams,marmalades, honey etc on the table. All the food felt like it had been thrown in the deep fat fryer and was greasy. For both breakfast & dinner we had to flag staff to serve us. We paid nearly £180 and think we would have got a nicer breakfast and room at a b&b for half the price. Sure the bedroom was nice but the bathroom hadn’t been properly cleaned - there was a huge hair on the tiles, stains on the ceiling, one of the taps was missing the cold button sign. Little things but when you’re paying a luxury price you expect more. In short I wouldn’t stay again as I feel it was over priced.

Parking was easy, lots of spaces and all free. Bar had a good feel to it, some cosy corners if preferred. Food was very good and breakfast was good, great choice

Lovely hotel with great restaurant and breakfast. Good service, easy parking just outside and great value.

Lovely staff, very friendly. Great food whether eating a Bar Snack or main meal in the restaurant. Room was very clean, only one very minor snag was that we felt it could do with better lighting, the room seemed quite dark and made it difficult to read

Great, well decorated rooms with a decent size TV, comfortable bed and powerful shower. I had a double aspect room with lovely views along the streets. Evening food was fairly basic, but reasonably priced and good quality, as was breakfast. The multi level dining area/bar is really well presented with a large central staircase and outside seating is also good. Overall a very good stay.

Experience at the hotel was marked by its stunning beauty and convenient free parking amenities. However, the check-in process left much to be desired. Despite the bustling atmosphere at the pub entrance, where main check-ins are conducted, the wait to be attended to was longer than expected. Moreover, discovering that the room wasn’t ready added to the frustration, culminating in a significant delay well past the official check-in time. This hiccup, following a lengthy journey, marred an otherwise promising stay. The room itself boasted delightful views and thoughtful touches such as complimentary tea and coffee, enhancing the overall experience. However, the serenity was disrupted when the fire alarm sounded during the stay, causing understandable concern. Compounding matters, the following morning brought disappointment as the stoves were non-functional, depriving guests of a hot breakfast. These unforeseen issues detracted from an otherwise enjoyable stay, highlighting areas where improvement is needed for a seamless guest experience.

Great overnight stay. Lovely spacious room. Breakfast was great. Plenty of parking. Lovely surroundings. Would recommend.