Star Palace Beach Hotel
84 $US
/nuit
Moyenne pour septembre
Prix pour Star Palace Beach Hotel
Sélectionnez les dates pour voir les prix et les disponibilités
84 $US
/nuit
Moyenne pour septembre
Prix moyens mensuels
À Star Palace Beach Hotel, les prix par nuit s'élèvent en moyenne à 59 $US pendant le mois le moins cher (mars) et à 109 $US pendant le mois le plus cher (juillet), sur la base des 12 derniers mois.
| Mois | Prix moyen |
|---|---|
| janvier | 63 $US |
| février | 69 $US |
| mars | 59 $US |
| avril | 75 $US |
| mai | 76 $US |
| juin | 81 $US |
| juillet | 109 $US |
| août | 107 $US |
| septembre | 84 $US |
| octobre | 74 $US |
| novembre | 78 $US |
| décembre | 81 $US |
J
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M
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sept. · 84 $US
S
O
N
D
Le plus cher : juillet (env. 109 $US)
Le moins cher : mars (env. 59 $US)
À propos de cet établissement
Ne ratez pas l'occasion de vous détendre en profitant des nombreuses infrastructures de loisirs à votre disposition et qui incluent une piscine extérieure et un centre de fitness. Parmi les services et équipements offerts par cet hôtel vous...
Équipements
Ne ratez pas l'occasion de vous détendre en profitant des nombreuses infrastructures de loisirs à votre disposition et qui incluent une piscine extérieure et un centre de fitness. Parmi les services et équipements offerts par cet hôtel vous trouvez également l'accès Wi-Fi à Internet gratuit et un service de conciergerie.
Services de l'établissement
Les équipements et services proposés incluent une réception ouverte 24 h/24, une consigne à bagages et un ascenseur. Un parking gratuit est disponible dans l'enceinte de l'hébergement.
Repas
Laissez-vous séduire par les spécialités Cuisine internationale de Pelican, l'un des 3 restaurants de cet hôtel ou profitez du service d'étage (horaires limités), idéal pour une soirée cocooning en amoureux ou en solo. Si vous avez envie de vous détendre devant un petit verre, pas de panique, l'hébergement abrite un bar / salon et un bar en bord de piscine. Un petit déjeuner buffet est servi tous les jours de 07 h 00 à 11 h 30 moyennant un supplément.
Chambres
Choisissez une des 120 chambres dotées d'une télévision à écran plat. L'accès Wi-Fi à Internet gratuit vous permet de rester en contact avec le reste du monde et votre divertissement est assuré par des chaînes par câble. Une salle de bain privée avec une douche est à votre disposition. Vous y trouvez également des articles de toilette gratuits et un sèche-cheveux. Les équipements et services offerts par l'hébergement comprennent un téléphone, mais aussi un coffre-fort (suffisamment grand pour accueillir un ordinateur portable) et une cafetière ou une bouilloire.
Emplacement
En choisissant Star Palace Hotel, vous profiterez d'un séjour à Mazatlán (Zona Dorada), à moins de 15 minutes en voiture de Le Malecón de Mazatlán et Plaza Machado. Cet hôtel au bord de la plage se trouve à 0,3 km de Îles et Zones Protégées du Golfe de Californie et à 0,3 km de Playa Sábalo.
À proximité
Îles et Zones Protégées du Golfe de Californie(0.1 miles)
Playa Sábalo(0.1 miles)
Plage de Punta Camaron(1.5 miles)
Musée municipal du coquillage(1.6 miles)
Réserve écologique des Îles de Mazatlan(1.7 miles)
Parcours de golf de l'El Cid Country Club(1.9 miles)
Bula(2 miles)
Casino MonteCarlo(2 miles)
Casino del Rey(2 miles)
Monumento a la Familia(2.2 miles)
Caverne du Diable(2.3 miles)
Le Malecón de Mazatlán(2.3 miles)
Lettres de Mazatlán(2.3 miles)
Centre commercial Galerías Mazatlán(2.3 miles)
Centre de Golf Pacifique(2.6 miles)
L'aéroport principal le plus proche est : Aéroport international Général Rafael Buelna (MZT)(16.3 miles)
Parking
Restaurant
Piscine
Chambres non-fumeurs
Ménage
Coffre-fort
Emplacement
Avenida Camarón Sábalo, El Encanto, Mazatlán, Sinaloa, Mexique
Îles et Zones Protégées du Golfe de Californie (0.1 miles)
Playa Sábalo (0.1 miles)
Plage de Punta Camaron (1.5 miles)
Musée municipal du coquillage (1.6 miles)
Réserve écologique des Îles de Mazatlan (1.7 miles)
Parcours de golf de l'El Cid Country Club (1.9 miles)
Options de chambre
8
Chambre Standard
Détails de la chambre
2 Lits Doubles
Couchages 4
ClimatisationWi-Fi (gratuit)Salle de bain privée
7
Chambre Standard, vue océan
Détails de la chambre
2 Lits Doubles
Couchages 4
BalconClimatisationWi-Fi (gratuit)Salle de bain privée
9
Standard Room, 2 Double Beds, No View
Détails de la chambre
2 Lits Doubles
Couchages 4
ClimatisationWi-Fi (gratuit)Salle de bain privée
8
Chambre Standard, 2 lits doubles
Détails de la chambre
2 Lits Doubles
Couchages 4
ClimatisationWi-Fi (gratuit)Salle de bain privée
Avis des voyageurs sur Star Palace Beach Hotel
7.7
Bien
Basé sur 368 avis vérifiés
Qui séjourne ici ?
Affaires
14%
Couples
15%
Familles
54%
Groupes
15%
Ce qu'en disent des voyageurs
Résumé généré par l'IA basé sur les avis récents des voyageurs
À l'hôtel Star Palace Beach, les clients ne cessent d'encenser son emplacement en bord de mer et la gentillesse de certains membres du personnel, mais beaucoup mettent en garde contre le bruit intense de la vie nocturne tard dans la nuit, un service inégal et une formule tout compris avec une nourriture et des horaires limités et incohérents.
Lire plusCes informations vous ont-elles été utiles ?
Ce qu'en disent des voyageurs
À l'hôtel Star Palace Beach, les clients ne cessent d'encenser son emplacement en bord de mer et la gentillesse de certains membres du personnel, mais beaucoup mettent en garde contre le bruit intense de la vie nocturne tard dans la nuit, un service inégal et une formule tout compris avec une nourriture et des horaires limités et incohérents.
Les chambres sont simples, manquent d'équipements tels qu'un réfrigérateur ou une cafetière, et certains ont trouvé les lits durs ; le Wi-Fi est généralement bon, mais pas fiable pour tout le monde. Les commentaires sur la propreté sont mitigés, allant de chambres impeccables et de terrains bien entretenus à des ascenseurs sales, une odeur de piscine, de la moisissure et la présence occasionnelle d'insectes. L'établissement dispose d'un accès direct à la plage et d'une piscine animée, mais le parking est limité et les ascenseurs peuvent sembler petits ou usés. Attendez-vous à un séjour animé en bord de mer, idéal pour les voyageurs qui privilégient l'emplacement au calme.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Équipements
L'accès à la plage et l'animation de la piscine sont des points positifs pour certains clients. Des plaintes récurrentes concernent le nombre limité de places de parking et les ascenseurs petits ou sales, et la piscine peut être bondée ou mal entretenue.
Avis de voyageur à ce sujet
8
Jennifer Lee Ann
17 févr. 2023
·
A séjourné 7 nuits
Staff were extremely friendly. The beach is beautiful and rooms are simple, but have the necessities
Staff were extremely friendly. The beach is beautiful and rooms are simple, but have the necessities
2
Patrick
15 mai 2024
·
A séjourné 6 nuits
TBH, I normally don't even write reviews, but I wanted to note for anyone reading: DO NOT STAY HERE! The pictures on Expedia are completely misleading, as is the rating. It is really not even a one-star hotel. Poor staff service, multiple unanswered phone calls to the front desk, a limited restaurant that is closed most of the day, no bar, limited beach access, unable to access Wi-Fi, malfunctioning TV remote, watching them dump mop water into the pool. On top of all that, we had a family emergency that shortened our stay, and the hotel would not refund any of portion of the stay that we mistakenly paid in advance. Expedia was zero help: They couldn't contact the facility either, and said they couldn't help. Don't know why they let the location list on the Expedia site knowing the Star Palace is essentially a sham rip-off. DO NOT STAY HERE!
TBH, I normally don't even write reviews, but I wanted to note for anyone reading: DO NOT STAY HERE! The pictures on Expedia are completely misleading, as is the rating. It is really not even a one-star hotel. Poor staff service, multiple unanswered phone calls to the front desk, a limited restaurant that is closed most of the day, no bar, limited beach access, unable to access Wi-Fi, malfunctioning TV remote, watching them dump mop water into the pool. On top of all that, we had a family emergency that shortened our stay, and the hotel would not refund any of portion of the stay that we mistakenly paid in advance. Expedia was zero help: They couldn't contact the facility either, and said they couldn't help. Don't know why they let the location list on the Expedia site knowing the Star Palace is essentially a sham rip-off. DO NOT STAY HERE!
6
Francisco Concepción
13 août 2024
·
A séjourné 1 nuit
Mal olor en alberca , chica . Elevador y pasillo sucio por mucho tiempo . No salvavidas en alberca . Inconvenientes para el estacionamiento del auto, quedó encerrado . Pero sí regresaríamos.
Mal olor en alberca , chica . Elevador y pasillo sucio por mucho tiempo . No salvavidas en alberca . Inconvenientes para el estacionamiento del auto, quedó encerrado . Pero sí regresaríamos.
6
stephen
15 avr. 2024
·
A séjourné 7 nuits
Chilis Pepper, a restaurant next door is excellent. We were unable to charge drinks and food to our room and needed to pay cash for orders we made out near the pool. Inconvenient, but not a deal breaker once we knew about it. There are several nightclubs across the street and the music was extremely loud until 4am on Friday and Saturday nights. It was so loud, it made sleeping for me impossible. My wife was able to sleep through it. However, I would not stay in the hotel again on a Friday or Saturday night.
Chilis Pepper, a restaurant next door is excellent. We were unable to charge drinks and food to our room and needed to pay cash for orders we made out near the pool. Inconvenient, but not a deal breaker once we knew about it. There are several nightclubs across the street and the music was extremely loud until 4am on Friday and Saturday nights. It was so loud, it made sleeping for me impossible. My wife was able to sleep through it. However, I would not stay in the hotel again on a Friday or Saturday night.
10
Xochitl
27 avr. 2023
·
A séjourné 2 nuits
El acceso a la playa me gusto. No me gusto la falta de estacionamiento y que el hotel se deslinde de proporcionar un lugar seguro para el automovil.
El acceso a la playa me gusto. No me gusto la falta de estacionamiento y que el hotel se deslinde de proporcionar un lugar seguro para el automovil.
4
ANGUS
10 févr. 2023
·
A séjourné 14 nuits
it's on the beach, but pols are really only for kids. insufficient service poolside for snacks etc. this is more a family style hotel and not a good fit for seniors. the security staff didn't attempt to keep any nightime music on the beach at bay so they played till 4 in the morning. room cleaning was very good and front desk service also. but cold to luke warm buffet meals and noise won't bring me back to star palace
it's on the beach, but pols are really only for kids. insufficient service poolside for snacks etc. this is more a family style hotel and not a good fit for seniors. the security staff didn't attempt to keep any nightime music on the beach at bay so they played till 4 in the morning. room cleaning was very good and front desk service also. but cold to luke warm buffet meals and noise won't bring me back to star palace
6
Amanda
26 mars 2023
·
A séjourné 7 nuits
This hotel has its strengths and weaknesses. Brush up on your Español because English is not commonly spoken here. Do you like banda music? Then this is your heaven. All day and deep into the night, banda is being played by full bands as loudly as possible. Do you love open air nightclubs that blast terrible top 40 music until 4 am? You'll hear all the action from the comfort of your comfortable bed. The cleaning staff is the glue of this establishment! Our room was always spotless! The pool is the party spot from morning til night. Remember to bring your own speaker so you can join in on blasting your personal tunes like everybody else. Good luck getting a lounger there, it is competitive! There is hot water on the weekends but not during the week so get on training yourself for wim hof cold bathing. There are tons of awesome restaurants within blocks of the hotel which I would utilize because the food looks heinous. This was cheap, which was great, but remember you get what you pay for.
This hotel has its strengths and weaknesses. Brush up on your Español because English is not commonly spoken here. Do you like banda music? Then this is your heaven. All day and deep into the night, banda is being played by full bands as loudly as possible. Do you love open air nightclubs that blast terrible top 40 music until 4 am? You'll hear all the action from the comfort of your comfortable bed. The cleaning staff is the glue of this establishment! Our room was always spotless! The pool is the party spot from morning til night. Remember to bring your own speaker so you can join in on blasting your personal tunes like everybody else. Good luck getting a lounger there, it is competitive! There is hot water on the weekends but not during the week so get on training yourself for wim hof cold bathing. There are tons of awesome restaurants within blocks of the hotel which I would utilize because the food looks heinous. This was cheap, which was great, but remember you get what you pay for.
8
Geovanni
10 avr. 2023
·
A séjourné 3 nuits
A favor que puedes ir a los diferentes hoteles de la cadena ubicados a lado. En contra que algunos alimentos es forzoso ir a otro de sus hoteles para tomarlos.
A favor que puedes ir a los diferentes hoteles de la cadena ubicados a lado. En contra que algunos alimentos es forzoso ir a otro de sus hoteles para tomarlos.
6
michael
15 avr. 2024
·
A séjourné 4 nuits
This stay was to witness eclipse totality, and the first 4 nights of the stay were about $300USD (Fri-Mon), While our last 2 nights were $100. Let me be perfectly clear, this hotel is a $50-100 night hotel MAX. It is Motel 6 quality. Had I not had to pay the price gouging for the event, the review would be 1 star higher. But at the price I paid, it fell far short of what I expected. Pros: Excellent staff, very friendly, property is very clean, there is alot of places within a 15 minute walk for shopping and dining. The pool area is nice, comfortable, and the beach is also very nice. Cons: 1) The nightlife in the Golden Zone is ridiculous, multiple loud "social clubs" that blare their music from 10pm to 4am, even if there is literally only 5 people in their pathetic club. Also lots of "cruisers" ie single men, driving the street with giant speakers in their podunk little trucks blaring music until 4am. This hotel might as well be a cardboard box for all it does to keep out the noise. 2) The dining options at the hotel are an absolute joke, and had I paid for the "all inclusive" I would have been livid. The morning Cafe is terrible, the poolside bar/kitchen opens at 11 or 12 or 1 depending on how the staff is feeling that day, the pizza oven is open depending on the one guys schedule (was closed Sunday while we were there) and again even though he starts working by 9am, he doesnt open until 1pm. All this is ridiculous, pool was crowded by 9-10am every day.....
This stay was to witness eclipse totality, and the first 4 nights of the stay were about $300USD (Fri-Mon), While our last 2 nights were $100. Let me be perfectly clear, this hotel is a $50-100 night hotel MAX. It is Motel 6 quality. Had I not had to pay the price gouging for the event, the review would be 1 star higher. But at the price I paid, it fell far short of what I expected. Pros: Excellent staff, very friendly, property is very clean, there is alot of places within a 15 minute walk for shopping and dining. The pool area is nice, comfortable, and the beach is also very nice. Cons: 1) The nightlife in the Golden Zone is ridiculous, multiple loud "social clubs" that blare their music from 10pm to 4am, even if there is literally only 5 people in their pathetic club. Also lots of "cruisers" ie single men, driving the street with giant speakers in their podunk little trucks blaring music until 4am. This hotel might as well be a cardboard box for all it does to keep out the noise. 2) The dining options at the hotel are an absolute joke, and had I paid for the "all inclusive" I would have been livid. The morning Cafe is terrible, the poolside bar/kitchen opens at 11 or 12 or 1 depending on how the staff is feeling that day, the pizza oven is open depending on the one guys schedule (was closed Sunday while we were there) and again even though he starts working by 9am, he doesnt open until 1pm. All this is ridiculous, pool was crowded by 9-10am every day.....
6
Judith
14 nov. 2023
·
A séjourné 3 nuits
En general el hotel es promedio, las habitaciones son muy sencillas lo bueno es que tienen Smart tv y el internet es gratuito. lo visitamos en temporada baja contratando el todo incluído, Pésima la comida, del bufete es poco lo que está rico, para la pizza solo te dan una rebanada y eso tiene que ir la persona a pedirla, las bebidas es un vasito pequeño y el agua te la dan caliente . Llevamos automóvil y era un problema el salir o entrar del estacionamiento pues al parecer el guardia de adentro es el mismo de afuera entonces tocaba ir a recepción a qué lo ubicarán para que nos pudiera abrir, los elevadores muy pequeños y y nunca te dejan papel más que el primer día
En general el hotel es promedio, las habitaciones son muy sencillas lo bueno es que tienen Smart tv y el internet es gratuito. lo visitamos en temporada baja contratando el todo incluído, Pésima la comida, del bufete es poco lo que está rico, para la pizza solo te dan una rebanada y eso tiene que ir la persona a pedirla, las bebidas es un vasito pequeño y el agua te la dan caliente . Llevamos automóvil y era un problema el salir o entrar del estacionamiento pues al parecer el guardia de adentro es el mismo de afuera entonces tocaba ir a recepción a qué lo ubicarán para que nos pudiera abrir, los elevadores muy pequeños y y nunca te dejan papel más que el primer día
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Propreté
Les avis sont partagés : plusieurs clients ont salué la propreté des chambres et la propreté générale, tandis que d'autres ont signalé des ascenseurs et des couloirs sales, une odeur de piscine ou de la moisissure, des fuites et la présence occasionnelle de fourmis.
Avis de voyageur à ce sujet
2
Patrick
15 mai 2024
·
A séjourné 6 nuits
TBH, I normally don't even write reviews, but I wanted to note for anyone reading: DO NOT STAY HERE! The pictures on Expedia are completely misleading, as is the rating. It is really not even a one-star hotel. Poor staff service, multiple unanswered phone calls to the front desk, a limited restaurant that is closed most of the day, no bar, limited beach access, unable to access Wi-Fi, malfunctioning TV remote, watching them dump mop water into the pool. On top of all that, we had a family emergency that shortened our stay, and the hotel would not refund any of portion of the stay that we mistakenly paid in advance. Expedia was zero help: They couldn't contact the facility either, and said they couldn't help. Don't know why they let the location list on the Expedia site knowing the Star Palace is essentially a sham rip-off. DO NOT STAY HERE!
TBH, I normally don't even write reviews, but I wanted to note for anyone reading: DO NOT STAY HERE! The pictures on Expedia are completely misleading, as is the rating. It is really not even a one-star hotel. Poor staff service, multiple unanswered phone calls to the front desk, a limited restaurant that is closed most of the day, no bar, limited beach access, unable to access Wi-Fi, malfunctioning TV remote, watching them dump mop water into the pool. On top of all that, we had a family emergency that shortened our stay, and the hotel would not refund any of portion of the stay that we mistakenly paid in advance. Expedia was zero help: They couldn't contact the facility either, and said they couldn't help. Don't know why they let the location list on the Expedia site knowing the Star Palace is essentially a sham rip-off. DO NOT STAY HERE!
6
Francisco Concepción
13 août 2024
·
A séjourné 1 nuit
Mal olor en alberca , chica . Elevador y pasillo sucio por mucho tiempo . No salvavidas en alberca . Inconvenientes para el estacionamiento del auto, quedó encerrado . Pero sí regresaríamos.
Mal olor en alberca , chica . Elevador y pasillo sucio por mucho tiempo . No salvavidas en alberca . Inconvenientes para el estacionamiento del auto, quedó encerrado . Pero sí regresaríamos.
6
Anel Mariela
5 juin 2023
·
A séjourné 4 nuits
El hotel tiene poco remodelado, sin embargo queda mucho a deber en cuanto al concepto todo incluido. No hay room service, tampoco frigobar. Solo se puede comer en restaurante de “especialidad” una vez al día para lo cual se requiere reservar haciendo filas enormes. Los restaurantes de 5 y 4 tiempos solo dan opciones para plato fuerte, los otros tiempos son todos iguales. Para comer sushi o ceviche se requiere reservar.Se utilizan vasos desechables en los bares que se encuentran constantemente tirados por la playa. El menú en el buffet es poco variado, no hay muchas opciones y los postres son pocos, lo mismo todos los días. La alberca del hotel está sucia y descuidada aunque la limpian diario, tiene algo de moho. Aunque el hotel luna pertenece a la cadena palace, solo se puede acceder al desayuno y no a las instalaciones, que son mucho mejores que las de los otros palace. En cuanto a la atención del personal es excelente. Son muy serviciales y atentos, haciendo especial mención al mesero Josué y al mesero que está en el sushi.
El hotel tiene poco remodelado, sin embargo queda mucho a deber en cuanto al concepto todo incluido. No hay room service, tampoco frigobar. Solo se puede comer en restaurante de “especialidad” una vez al día para lo cual se requiere reservar haciendo filas enormes. Los restaurantes de 5 y 4 tiempos solo dan opciones para plato fuerte, los otros tiempos son todos iguales. Para comer sushi o ceviche se requiere reservar.Se utilizan vasos desechables en los bares que se encuentran constantemente tirados por la playa. El menú en el buffet es poco variado, no hay muchas opciones y los postres son pocos, lo mismo todos los días. La alberca del hotel está sucia y descuidada aunque la limpian diario, tiene algo de moho. Aunque el hotel luna pertenece a la cadena palace, solo se puede acceder al desayuno y no a las instalaciones, que son mucho mejores que las de los otros palace. En cuanto a la atención del personal es excelente. Son muy serviciales y atentos, haciendo especial mención al mesero Josué y al mesero que está en el sushi.
8
karla lorena
7 mars 2024
·
A séjourné 6 nuits
La limpieza es mala y demasiado ruidoso desde que amanece
La limpieza es mala y demasiado ruidoso desde que amanece
4
ANGUS
10 févr. 2023
·
A séjourné 14 nuits
it's on the beach, but pols are really only for kids. insufficient service poolside for snacks etc. this is more a family style hotel and not a good fit for seniors. the security staff didn't attempt to keep any nightime music on the beach at bay so they played till 4 in the morning. room cleaning was very good and front desk service also. but cold to luke warm buffet meals and noise won't bring me back to star palace
it's on the beach, but pols are really only for kids. insufficient service poolside for snacks etc. this is more a family style hotel and not a good fit for seniors. the security staff didn't attempt to keep any nightime music on the beach at bay so they played till 4 in the morning. room cleaning was very good and front desk service also. but cold to luke warm buffet meals and noise won't bring me back to star palace
6
Amanda
26 mars 2023
·
A séjourné 7 nuits
This hotel has its strengths and weaknesses. Brush up on your Español because English is not commonly spoken here. Do you like banda music? Then this is your heaven. All day and deep into the night, banda is being played by full bands as loudly as possible. Do you love open air nightclubs that blast terrible top 40 music until 4 am? You'll hear all the action from the comfort of your comfortable bed. The cleaning staff is the glue of this establishment! Our room was always spotless! The pool is the party spot from morning til night. Remember to bring your own speaker so you can join in on blasting your personal tunes like everybody else. Good luck getting a lounger there, it is competitive! There is hot water on the weekends but not during the week so get on training yourself for wim hof cold bathing. There are tons of awesome restaurants within blocks of the hotel which I would utilize because the food looks heinous. This was cheap, which was great, but remember you get what you pay for.
This hotel has its strengths and weaknesses. Brush up on your Español because English is not commonly spoken here. Do you like banda music? Then this is your heaven. All day and deep into the night, banda is being played by full bands as loudly as possible. Do you love open air nightclubs that blast terrible top 40 music until 4 am? You'll hear all the action from the comfort of your comfortable bed. The cleaning staff is the glue of this establishment! Our room was always spotless! The pool is the party spot from morning til night. Remember to bring your own speaker so you can join in on blasting your personal tunes like everybody else. Good luck getting a lounger there, it is competitive! There is hot water on the weekends but not during the week so get on training yourself for wim hof cold bathing. There are tons of awesome restaurants within blocks of the hotel which I would utilize because the food looks heinous. This was cheap, which was great, but remember you get what you pay for.
2
Enrique
30 déc. 2022
·
A séjourné 1 nuit
This hotel is not the ideal place to stay. Dirty rooms, and check in is horrible. Would not stay here again.
This hotel is not the ideal place to stay. Dirty rooms, and check in is horrible. Would not stay here again.
6
michael
15 avr. 2024
·
A séjourné 4 nuits
This stay was to witness eclipse totality, and the first 4 nights of the stay were about $300USD (Fri-Mon), While our last 2 nights were $100. Let me be perfectly clear, this hotel is a $50-100 night hotel MAX. It is Motel 6 quality. Had I not had to pay the price gouging for the event, the review would be 1 star higher. But at the price I paid, it fell far short of what I expected. Pros: Excellent staff, very friendly, property is very clean, there is alot of places within a 15 minute walk for shopping and dining. The pool area is nice, comfortable, and the beach is also very nice. Cons: 1) The nightlife in the Golden Zone is ridiculous, multiple loud "social clubs" that blare their music from 10pm to 4am, even if there is literally only 5 people in their pathetic club. Also lots of "cruisers" ie single men, driving the street with giant speakers in their podunk little trucks blaring music until 4am. This hotel might as well be a cardboard box for all it does to keep out the noise. 2) The dining options at the hotel are an absolute joke, and had I paid for the "all inclusive" I would have been livid. The morning Cafe is terrible, the poolside bar/kitchen opens at 11 or 12 or 1 depending on how the staff is feeling that day, the pizza oven is open depending on the one guys schedule (was closed Sunday while we were there) and again even though he starts working by 9am, he doesnt open until 1pm. All this is ridiculous, pool was crowded by 9-10am every day.....
This stay was to witness eclipse totality, and the first 4 nights of the stay were about $300USD (Fri-Mon), While our last 2 nights were $100. Let me be perfectly clear, this hotel is a $50-100 night hotel MAX. It is Motel 6 quality. Had I not had to pay the price gouging for the event, the review would be 1 star higher. But at the price I paid, it fell far short of what I expected. Pros: Excellent staff, very friendly, property is very clean, there is alot of places within a 15 minute walk for shopping and dining. The pool area is nice, comfortable, and the beach is also very nice. Cons: 1) The nightlife in the Golden Zone is ridiculous, multiple loud "social clubs" that blare their music from 10pm to 4am, even if there is literally only 5 people in their pathetic club. Also lots of "cruisers" ie single men, driving the street with giant speakers in their podunk little trucks blaring music until 4am. This hotel might as well be a cardboard box for all it does to keep out the noise. 2) The dining options at the hotel are an absolute joke, and had I paid for the "all inclusive" I would have been livid. The morning Cafe is terrible, the poolside bar/kitchen opens at 11 or 12 or 1 depending on how the staff is feeling that day, the pizza oven is open depending on the one guys schedule (was closed Sunday while we were there) and again even though he starts working by 9am, he doesnt open until 1pm. All this is ridiculous, pool was crowded by 9-10am every day.....
4
Jorge
18 févr. 2024
·
A séjourné 1 nuit
Nos tocaron unas personas que a mi criterio muy pésimas de atención. La persona que estaba asignada a la limpieza de la segunda planta llegó varias veces a tamborear la puerta sin ningún sentido solo para asegurarse que si estábamos allí. En el check Out el muchacho peor súper desatento y de pésimo comportamiento.
Nos tocaron unas personas que a mi criterio muy pésimas de atención. La persona que estaba asignada a la limpieza de la segunda planta llegó varias veces a tamborear la puerta sin ningún sentido solo para asegurarse que si estábamos allí. En el check Out el muchacho peor súper desatento y de pésimo comportamiento.
8
Nestor
18 juil. 2023
·
A séjourné 2 nuits
Goteaba del techo saliendo del baño y había animalitos como hormiguas, las camas muy duras y no se puede dormir por el ruido excesivo de la calle hasta las 4 am
Goteaba del techo saliendo del baño y había animalitos como hormiguas, las camas muy duras y no se puede dormir por el ruido excesivo de la calle hasta las 4 am
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Chambres
Les chambres sont sobres et manquent d'équipements courants tels qu'un réfrigérateur, un micro-ondes ou une cafetière, certains souhaitant davantage de rangements ou de miroirs. Plusieurs ont noté des lits durs et un bruit de rue envahissant, tandis que le Wi-Fi variait de très bon à peu fiable.
Avis de voyageur à ce sujet
2
Vernen
1 févr. 2023
·
A séjourné 21 nuits
The rooms were clean. Didn’t like that there was no fridge or coffee pot in room and no dresser or table, used ironing board as a counter. Not much English was spoken and it serves was none existent for most of the time. Cleaning staff in the rooms where fantastic. Found that the staff waited on the Spanish speaking people and walked past us unless we actually called them over.
The rooms were clean. Didn’t like that there was no fridge or coffee pot in room and no dresser or table, used ironing board as a counter. Not much English was spoken and it serves was none existent for most of the time. Cleaning staff in the rooms where fantastic. Found that the staff waited on the Spanish speaking people and walked past us unless we actually called them over.
8
Karla
21 mars 2023
·
A séjourné 2 nuits
Faltan espejos, solo hay uno en el baño, si pusieran otro en la habitación estaría perfecto
Faltan espejos, solo hay uno en el baño, si pusieran otro en la habitación estaría perfecto
8
Jennifer Lee Ann
17 févr. 2023
·
A séjourné 7 nuits
Staff were extremely friendly. The beach is beautiful and rooms are simple, but have the necessities
Staff were extremely friendly. The beach is beautiful and rooms are simple, but have the necessities
2
Patrick
15 mai 2024
·
A séjourné 6 nuits
TBH, I normally don't even write reviews, but I wanted to note for anyone reading: DO NOT STAY HERE! The pictures on Expedia are completely misleading, as is the rating. It is really not even a one-star hotel. Poor staff service, multiple unanswered phone calls to the front desk, a limited restaurant that is closed most of the day, no bar, limited beach access, unable to access Wi-Fi, malfunctioning TV remote, watching them dump mop water into the pool. On top of all that, we had a family emergency that shortened our stay, and the hotel would not refund any of portion of the stay that we mistakenly paid in advance. Expedia was zero help: They couldn't contact the facility either, and said they couldn't help. Don't know why they let the location list on the Expedia site knowing the Star Palace is essentially a sham rip-off. DO NOT STAY HERE!
TBH, I normally don't even write reviews, but I wanted to note for anyone reading: DO NOT STAY HERE! The pictures on Expedia are completely misleading, as is the rating. It is really not even a one-star hotel. Poor staff service, multiple unanswered phone calls to the front desk, a limited restaurant that is closed most of the day, no bar, limited beach access, unable to access Wi-Fi, malfunctioning TV remote, watching them dump mop water into the pool. On top of all that, we had a family emergency that shortened our stay, and the hotel would not refund any of portion of the stay that we mistakenly paid in advance. Expedia was zero help: They couldn't contact the facility either, and said they couldn't help. Don't know why they let the location list on the Expedia site knowing the Star Palace is essentially a sham rip-off. DO NOT STAY HERE!
6
stephen
15 avr. 2024
·
A séjourné 7 nuits
Chilis Pepper, a restaurant next door is excellent. We were unable to charge drinks and food to our room and needed to pay cash for orders we made out near the pool. Inconvenient, but not a deal breaker once we knew about it. There are several nightclubs across the street and the music was extremely loud until 4am on Friday and Saturday nights. It was so loud, it made sleeping for me impossible. My wife was able to sleep through it. However, I would not stay in the hotel again on a Friday or Saturday night.
Chilis Pepper, a restaurant next door is excellent. We were unable to charge drinks and food to our room and needed to pay cash for orders we made out near the pool. Inconvenient, but not a deal breaker once we knew about it. There are several nightclubs across the street and the music was extremely loud until 4am on Friday and Saturday nights. It was so loud, it made sleeping for me impossible. My wife was able to sleep through it. However, I would not stay in the hotel again on a Friday or Saturday night.
8
CITLALI JAZMIN REYES
23 mai 2024
·
A séjourné 3 nuits
todo esta bien, sin embargo enrente hay varios bares y n la habitacion que nos toco se escuchaba la musica y lbanda a todo lo que daba y no pudimos dormir bien.
todo esta bien, sin embargo enrente hay varios bares y n la habitacion que nos toco se escuchaba la musica y lbanda a todo lo que daba y no pudimos dormir bien.
6
Rosa Ana
15 sept. 2025
·
A séjourné 6 nuits
Muy buen internet en todas las instalaciones
Muy buen internet en todas las instalaciones
6
maricela
3 juin 2022
·
A séjourné 3 nuits
La verdad las camas son muy incómodas pero de hay en más esta bien
La verdad las camas son muy incómodas pero de hay en más esta bien
8
Nestor
18 juil. 2023
·
A séjourné 2 nuits
Goteaba del techo saliendo del baño y había animalitos como hormiguas, las camas muy duras y no se puede dormir por el ruido excesivo de la calle hasta las 4 am
Goteaba del techo saliendo del baño y había animalitos como hormiguas, las camas muy duras y no se puede dormir por el ruido excesivo de la calle hasta las 4 am
6
Agustin
15 avr. 2024
·
A séjourné 4 nuits
Rooms needed. Mini fridge,.microwave
Rooms needed. Mini fridge,.microwave
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Service
Le service est inégal : beaucoup ont fait l'éloge du personnel amical et attentionné et de quelques expériences d'enregistrement utiles, mais d'autres ont signalé un comportement impoli, une réception insensible et des problèmes d'enregistrement ou de paiement.
Avis de voyageur à ce sujet
2
Vernen
1 févr. 2023
·
A séjourné 21 nuits
The rooms were clean. Didn’t like that there was no fridge or coffee pot in room and no dresser or table, used ironing board as a counter. Not much English was spoken and it serves was none existent for most of the time. Cleaning staff in the rooms where fantastic. Found that the staff waited on the Spanish speaking people and walked past us unless we actually called them over.
The rooms were clean. Didn’t like that there was no fridge or coffee pot in room and no dresser or table, used ironing board as a counter. Not much English was spoken and it serves was none existent for most of the time. Cleaning staff in the rooms where fantastic. Found that the staff waited on the Spanish speaking people and walked past us unless we actually called them over.
10
Sergio
16 avr. 2023
·
La recepcionista Muraima fue muy amable y nos proporcionó la habitación a las 11 am, cuando normalmente las entregan hasta las 3 pm Excelente servicio
La recepcionista Muraima fue muy amable y nos proporcionó la habitación a las 11 am, cuando normalmente las entregan hasta las 3 pm Excelente servicio
2
Gladys
14 avr. 2024
·
A séjourné 5 nuits
Tuve problemas con el check in . Al parecer los adelantos que me pidieron para asegurar mi reservación no fueron aceptados (con tarjeta de crédito y transferencia bancaria). Me hicieron pasar un mal rato con mi familia ávida de irse a descansar. Finalmente aceptaron el pago de mi esposo y nos pusieron el brazalete de plástico.
Tuve problemas con el check in . Al parecer los adelantos que me pidieron para asegurar mi reservación no fueron aceptados (con tarjeta de crédito y transferencia bancaria). Me hicieron pasar un mal rato con mi familia ávida de irse a descansar. Finalmente aceptaron el pago de mi esposo y nos pusieron el brazalete de plástico.
10
Jorge Armando
25 avr. 2024
·
A séjourné 4 nuits
Excelente servicio
Excelente servicio
10
Alejandra
2 sept. 2024
·
A séjourné 1 nuit
Excelente atención
Excelente atención
2
Patrick
15 mai 2024
·
A séjourné 6 nuits
TBH, I normally don't even write reviews, but I wanted to note for anyone reading: DO NOT STAY HERE! The pictures on Expedia are completely misleading, as is the rating. It is really not even a one-star hotel. Poor staff service, multiple unanswered phone calls to the front desk, a limited restaurant that is closed most of the day, no bar, limited beach access, unable to access Wi-Fi, malfunctioning TV remote, watching them dump mop water into the pool. On top of all that, we had a family emergency that shortened our stay, and the hotel would not refund any of portion of the stay that we mistakenly paid in advance. Expedia was zero help: They couldn't contact the facility either, and said they couldn't help. Don't know why they let the location list on the Expedia site knowing the Star Palace is essentially a sham rip-off. DO NOT STAY HERE!
TBH, I normally don't even write reviews, but I wanted to note for anyone reading: DO NOT STAY HERE! The pictures on Expedia are completely misleading, as is the rating. It is really not even a one-star hotel. Poor staff service, multiple unanswered phone calls to the front desk, a limited restaurant that is closed most of the day, no bar, limited beach access, unable to access Wi-Fi, malfunctioning TV remote, watching them dump mop water into the pool. On top of all that, we had a family emergency that shortened our stay, and the hotel would not refund any of portion of the stay that we mistakenly paid in advance. Expedia was zero help: They couldn't contact the facility either, and said they couldn't help. Don't know why they let the location list on the Expedia site knowing the Star Palace is essentially a sham rip-off. DO NOT STAY HERE!
10
Griselda
20 avr. 2025
·
A séjourné 3 nuits
Excelentes vacaciones y servicio!!!
Excelentes vacaciones y servicio!!!
4
ARMANDO
17 mai 2024
·
A séjourné 4 nuits
La recepción no fue buena, mal trato de parte del personal, y estaba jugando cartas con mis hijos, y a las 11 PM paso alguien del staff y apago la luz sin advertirnos si quiera, con semejante grosería esta claro que no regreso.
La recepción no fue buena, mal trato de parte del personal, y estaba jugando cartas con mis hijos, y a las 11 PM paso alguien del staff y apago la luz sin advertirnos si quiera, con semejante grosería esta claro que no regreso.
4
Jorge
18 févr. 2024
·
A séjourné 1 nuit
Nos tocaron unas personas que a mi criterio muy pésimas de atención. La persona que estaba asignada a la limpieza de la segunda planta llegó varias veces a tamborear la puerta sin ningún sentido solo para asegurarse que si estábamos allí. En el check Out el muchacho peor súper desatento y de pésimo comportamiento.
Nos tocaron unas personas que a mi criterio muy pésimas de atención. La persona que estaba asignada a la limpieza de la segunda planta llegó varias veces a tamborear la puerta sin ningún sentido solo para asegurarse que si estábamos allí. En el check Out el muchacho peor súper desatento y de pésimo comportamiento.
10
Briss
18 oct. 2024
·
A séjourné 2 nuits
Muy buen lugar para vacacionar, excelente atención de todo el staff :)
Muy buen lugar para vacacionar, excelente atención de todo el staff :)
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Emplacement
Situé en bord de mer et à proximité de nombreux restaurants, mais de nombreuses critiques avertissent d'une musique de club et de rue très forte de l'autre côté de la route qui peut durer jusqu'à environ 4 heures du matin.
Avis de voyageur à ce sujet
8
Jennifer Lee Ann
17 févr. 2023
·
A séjourné 7 nuits
Staff were extremely friendly. The beach is beautiful and rooms are simple, but have the necessities
Staff were extremely friendly. The beach is beautiful and rooms are simple, but have the necessities
6
stephen
15 avr. 2024
·
A séjourné 7 nuits
Chilis Pepper, a restaurant next door is excellent. We were unable to charge drinks and food to our room and needed to pay cash for orders we made out near the pool. Inconvenient, but not a deal breaker once we knew about it. There are several nightclubs across the street and the music was extremely loud until 4am on Friday and Saturday nights. It was so loud, it made sleeping for me impossible. My wife was able to sleep through it. However, I would not stay in the hotel again on a Friday or Saturday night.
Chilis Pepper, a restaurant next door is excellent. We were unable to charge drinks and food to our room and needed to pay cash for orders we made out near the pool. Inconvenient, but not a deal breaker once we knew about it. There are several nightclubs across the street and the music was extremely loud until 4am on Friday and Saturday nights. It was so loud, it made sleeping for me impossible. My wife was able to sleep through it. However, I would not stay in the hotel again on a Friday or Saturday night.
10
Xochitl
27 avr. 2023
·
A séjourné 2 nuits
El acceso a la playa me gusto. No me gusto la falta de estacionamiento y que el hotel se deslinde de proporcionar un lugar seguro para el automovil.
El acceso a la playa me gusto. No me gusto la falta de estacionamiento y que el hotel se deslinde de proporcionar un lugar seguro para el automovil.
4
ANGUS
10 févr. 2023
·
A séjourné 14 nuits
it's on the beach, but pols are really only for kids. insufficient service poolside for snacks etc. this is more a family style hotel and not a good fit for seniors. the security staff didn't attempt to keep any nightime music on the beach at bay so they played till 4 in the morning. room cleaning was very good and front desk service also. but cold to luke warm buffet meals and noise won't bring me back to star palace
it's on the beach, but pols are really only for kids. insufficient service poolside for snacks etc. this is more a family style hotel and not a good fit for seniors. the security staff didn't attempt to keep any nightime music on the beach at bay so they played till 4 in the morning. room cleaning was very good and front desk service also. but cold to luke warm buffet meals and noise won't bring me back to star palace
4
IMELDA
19 mars 2024
·
A séjourné 2 nuits
Pésima atención de gran parte del personal, no orientan al usuario, son muy poco tolerantes y groseros. No recomiendo el hotel, demasiado ruidosa la habitación, realmente no se puede dormir por la noche con tanto ruido de antros y vehículos. La cama muy incómoda.
Pésima atención de gran parte del personal, no orientan al usuario, son muy poco tolerantes y groseros. No recomiendo el hotel, demasiado ruidosa la habitación, realmente no se puede dormir por la noche con tanto ruido de antros y vehículos. La cama muy incómoda.
6
Amanda
26 mars 2023
·
A séjourné 7 nuits
This hotel has its strengths and weaknesses. Brush up on your Español because English is not commonly spoken here. Do you like banda music? Then this is your heaven. All day and deep into the night, banda is being played by full bands as loudly as possible. Do you love open air nightclubs that blast terrible top 40 music until 4 am? You'll hear all the action from the comfort of your comfortable bed. The cleaning staff is the glue of this establishment! Our room was always spotless! The pool is the party spot from morning til night. Remember to bring your own speaker so you can join in on blasting your personal tunes like everybody else. Good luck getting a lounger there, it is competitive! There is hot water on the weekends but not during the week so get on training yourself for wim hof cold bathing. There are tons of awesome restaurants within blocks of the hotel which I would utilize because the food looks heinous. This was cheap, which was great, but remember you get what you pay for.
This hotel has its strengths and weaknesses. Brush up on your Español because English is not commonly spoken here. Do you like banda music? Then this is your heaven. All day and deep into the night, banda is being played by full bands as loudly as possible. Do you love open air nightclubs that blast terrible top 40 music until 4 am? You'll hear all the action from the comfort of your comfortable bed. The cleaning staff is the glue of this establishment! Our room was always spotless! The pool is the party spot from morning til night. Remember to bring your own speaker so you can join in on blasting your personal tunes like everybody else. Good luck getting a lounger there, it is competitive! There is hot water on the weekends but not during the week so get on training yourself for wim hof cold bathing. There are tons of awesome restaurants within blocks of the hotel which I would utilize because the food looks heinous. This was cheap, which was great, but remember you get what you pay for.
8
Araceli M
2 oct. 2024
·
A séjourné 2 nuits
Staff was awesome it’s in a great area.
Staff was awesome it’s in a great area.
6
michael
15 avr. 2024
·
A séjourné 4 nuits
This stay was to witness eclipse totality, and the first 4 nights of the stay were about $300USD (Fri-Mon), While our last 2 nights were $100. Let me be perfectly clear, this hotel is a $50-100 night hotel MAX. It is Motel 6 quality. Had I not had to pay the price gouging for the event, the review would be 1 star higher. But at the price I paid, it fell far short of what I expected. Pros: Excellent staff, very friendly, property is very clean, there is alot of places within a 15 minute walk for shopping and dining. The pool area is nice, comfortable, and the beach is also very nice. Cons: 1) The nightlife in the Golden Zone is ridiculous, multiple loud "social clubs" that blare their music from 10pm to 4am, even if there is literally only 5 people in their pathetic club. Also lots of "cruisers" ie single men, driving the street with giant speakers in their podunk little trucks blaring music until 4am. This hotel might as well be a cardboard box for all it does to keep out the noise. 2) The dining options at the hotel are an absolute joke, and had I paid for the "all inclusive" I would have been livid. The morning Cafe is terrible, the poolside bar/kitchen opens at 11 or 12 or 1 depending on how the staff is feeling that day, the pizza oven is open depending on the one guys schedule (was closed Sunday while we were there) and again even though he starts working by 9am, he doesnt open until 1pm. All this is ridiculous, pool was crowded by 9-10am every day.....
This stay was to witness eclipse totality, and the first 4 nights of the stay were about $300USD (Fri-Mon), While our last 2 nights were $100. Let me be perfectly clear, this hotel is a $50-100 night hotel MAX. It is Motel 6 quality. Had I not had to pay the price gouging for the event, the review would be 1 star higher. But at the price I paid, it fell far short of what I expected. Pros: Excellent staff, very friendly, property is very clean, there is alot of places within a 15 minute walk for shopping and dining. The pool area is nice, comfortable, and the beach is also very nice. Cons: 1) The nightlife in the Golden Zone is ridiculous, multiple loud "social clubs" that blare their music from 10pm to 4am, even if there is literally only 5 people in their pathetic club. Also lots of "cruisers" ie single men, driving the street with giant speakers in their podunk little trucks blaring music until 4am. This hotel might as well be a cardboard box for all it does to keep out the noise. 2) The dining options at the hotel are an absolute joke, and had I paid for the "all inclusive" I would have been livid. The morning Cafe is terrible, the poolside bar/kitchen opens at 11 or 12 or 1 depending on how the staff is feeling that day, the pizza oven is open depending on the one guys schedule (was closed Sunday while we were there) and again even though he starts working by 9am, he doesnt open until 1pm. All this is ridiculous, pool was crowded by 9-10am every day.....
8
CITLALI JAZMIN REYES
23 mai 2024
·
A séjourné 3 nuits
todo esta bien, sin embargo enrente hay varios bares y n la habitacion que nos toco se escuchaba la musica y lbanda a todo lo que daba y no pudimos dormir bien.
todo esta bien, sin embargo enrente hay varios bares y n la habitacion que nos toco se escuchaba la musica y lbanda a todo lo que daba y no pudimos dormir bien.
8
Nestor
18 juil. 2023
·
A séjourné 2 nuits
Goteaba del techo saliendo del baño y había animalitos como hormiguas, las camas muy duras y no se puede dormir por el ruido excesivo de la calle hasta las 4 am
Goteaba del techo saliendo del baño y había animalitos como hormiguas, las camas muy duras y no se puede dormir por el ruido excesivo de la calle hasta las 4 am
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Repas
Des plaintes fréquentes concernant la formule tout compris : variété et qualité limitées, établissements ouvrant tard ou de manière irrégulière, petites portions de boissons et files d'attente pour les réservations. Quelques clients ont apprécié certains plats ou ont préféré les restaurants à proximité.
Avis de voyageur à ce sujet
2
Patrick
15 mai 2024
·
A séjourné 6 nuits
TBH, I normally don't even write reviews, but I wanted to note for anyone reading: DO NOT STAY HERE! The pictures on Expedia are completely misleading, as is the rating. It is really not even a one-star hotel. Poor staff service, multiple unanswered phone calls to the front desk, a limited restaurant that is closed most of the day, no bar, limited beach access, unable to access Wi-Fi, malfunctioning TV remote, watching them dump mop water into the pool. On top of all that, we had a family emergency that shortened our stay, and the hotel would not refund any of portion of the stay that we mistakenly paid in advance. Expedia was zero help: They couldn't contact the facility either, and said they couldn't help. Don't know why they let the location list on the Expedia site knowing the Star Palace is essentially a sham rip-off. DO NOT STAY HERE!
TBH, I normally don't even write reviews, but I wanted to note for anyone reading: DO NOT STAY HERE! The pictures on Expedia are completely misleading, as is the rating. It is really not even a one-star hotel. Poor staff service, multiple unanswered phone calls to the front desk, a limited restaurant that is closed most of the day, no bar, limited beach access, unable to access Wi-Fi, malfunctioning TV remote, watching them dump mop water into the pool. On top of all that, we had a family emergency that shortened our stay, and the hotel would not refund any of portion of the stay that we mistakenly paid in advance. Expedia was zero help: They couldn't contact the facility either, and said they couldn't help. Don't know why they let the location list on the Expedia site knowing the Star Palace is essentially a sham rip-off. DO NOT STAY HERE!
6
stephen
15 avr. 2024
·
A séjourné 7 nuits
Chilis Pepper, a restaurant next door is excellent. We were unable to charge drinks and food to our room and needed to pay cash for orders we made out near the pool. Inconvenient, but not a deal breaker once we knew about it. There are several nightclubs across the street and the music was extremely loud until 4am on Friday and Saturday nights. It was so loud, it made sleeping for me impossible. My wife was able to sleep through it. However, I would not stay in the hotel again on a Friday or Saturday night.
Chilis Pepper, a restaurant next door is excellent. We were unable to charge drinks and food to our room and needed to pay cash for orders we made out near the pool. Inconvenient, but not a deal breaker once we knew about it. There are several nightclubs across the street and the music was extremely loud until 4am on Friday and Saturday nights. It was so loud, it made sleeping for me impossible. My wife was able to sleep through it. However, I would not stay in the hotel again on a Friday or Saturday night.
10
Mayra Yasmin
6 mai 2023
·
A séjourné 1 nuit
Confortable y bonitas intalaciones. Comida muy rica y el jacuzzi 👍👍
Confortable y bonitas intalaciones. Comida muy rica y el jacuzzi 👍👍
6
Anel Mariela
5 juin 2023
·
A séjourné 4 nuits
El hotel tiene poco remodelado, sin embargo queda mucho a deber en cuanto al concepto todo incluido. No hay room service, tampoco frigobar. Solo se puede comer en restaurante de “especialidad” una vez al día para lo cual se requiere reservar haciendo filas enormes. Los restaurantes de 5 y 4 tiempos solo dan opciones para plato fuerte, los otros tiempos son todos iguales. Para comer sushi o ceviche se requiere reservar.Se utilizan vasos desechables en los bares que se encuentran constantemente tirados por la playa. El menú en el buffet es poco variado, no hay muchas opciones y los postres son pocos, lo mismo todos los días. La alberca del hotel está sucia y descuidada aunque la limpian diario, tiene algo de moho. Aunque el hotel luna pertenece a la cadena palace, solo se puede acceder al desayuno y no a las instalaciones, que son mucho mejores que las de los otros palace. En cuanto a la atención del personal es excelente. Son muy serviciales y atentos, haciendo especial mención al mesero Josué y al mesero que está en el sushi.
El hotel tiene poco remodelado, sin embargo queda mucho a deber en cuanto al concepto todo incluido. No hay room service, tampoco frigobar. Solo se puede comer en restaurante de “especialidad” una vez al día para lo cual se requiere reservar haciendo filas enormes. Los restaurantes de 5 y 4 tiempos solo dan opciones para plato fuerte, los otros tiempos son todos iguales. Para comer sushi o ceviche se requiere reservar.Se utilizan vasos desechables en los bares que se encuentran constantemente tirados por la playa. El menú en el buffet es poco variado, no hay muchas opciones y los postres son pocos, lo mismo todos los días. La alberca del hotel está sucia y descuidada aunque la limpian diario, tiene algo de moho. Aunque el hotel luna pertenece a la cadena palace, solo se puede acceder al desayuno y no a las instalaciones, que son mucho mejores que las de los otros palace. En cuanto a la atención del personal es excelente. Son muy serviciales y atentos, haciendo especial mención al mesero Josué y al mesero que está en el sushi.
4
ANGUS
10 févr. 2023
·
A séjourné 14 nuits
it's on the beach, but pols are really only for kids. insufficient service poolside for snacks etc. this is more a family style hotel and not a good fit for seniors. the security staff didn't attempt to keep any nightime music on the beach at bay so they played till 4 in the morning. room cleaning was very good and front desk service also. but cold to luke warm buffet meals and noise won't bring me back to star palace
it's on the beach, but pols are really only for kids. insufficient service poolside for snacks etc. this is more a family style hotel and not a good fit for seniors. the security staff didn't attempt to keep any nightime music on the beach at bay so they played till 4 in the morning. room cleaning was very good and front desk service also. but cold to luke warm buffet meals and noise won't bring me back to star palace
6
Amanda
26 mars 2023
·
A séjourné 7 nuits
This hotel has its strengths and weaknesses. Brush up on your Español because English is not commonly spoken here. Do you like banda music? Then this is your heaven. All day and deep into the night, banda is being played by full bands as loudly as possible. Do you love open air nightclubs that blast terrible top 40 music until 4 am? You'll hear all the action from the comfort of your comfortable bed. The cleaning staff is the glue of this establishment! Our room was always spotless! The pool is the party spot from morning til night. Remember to bring your own speaker so you can join in on blasting your personal tunes like everybody else. Good luck getting a lounger there, it is competitive! There is hot water on the weekends but not during the week so get on training yourself for wim hof cold bathing. There are tons of awesome restaurants within blocks of the hotel which I would utilize because the food looks heinous. This was cheap, which was great, but remember you get what you pay for.
This hotel has its strengths and weaknesses. Brush up on your Español because English is not commonly spoken here. Do you like banda music? Then this is your heaven. All day and deep into the night, banda is being played by full bands as loudly as possible. Do you love open air nightclubs that blast terrible top 40 music until 4 am? You'll hear all the action from the comfort of your comfortable bed. The cleaning staff is the glue of this establishment! Our room was always spotless! The pool is the party spot from morning til night. Remember to bring your own speaker so you can join in on blasting your personal tunes like everybody else. Good luck getting a lounger there, it is competitive! There is hot water on the weekends but not during the week so get on training yourself for wim hof cold bathing. There are tons of awesome restaurants within blocks of the hotel which I would utilize because the food looks heinous. This was cheap, which was great, but remember you get what you pay for.
8
Geovanni
10 avr. 2023
·
A séjourné 3 nuits
A favor que puedes ir a los diferentes hoteles de la cadena ubicados a lado. En contra que algunos alimentos es forzoso ir a otro de sus hoteles para tomarlos.
A favor que puedes ir a los diferentes hoteles de la cadena ubicados a lado. En contra que algunos alimentos es forzoso ir a otro de sus hoteles para tomarlos.
6
michael
15 avr. 2024
·
A séjourné 4 nuits
This stay was to witness eclipse totality, and the first 4 nights of the stay were about $300USD (Fri-Mon), While our last 2 nights were $100. Let me be perfectly clear, this hotel is a $50-100 night hotel MAX. It is Motel 6 quality. Had I not had to pay the price gouging for the event, the review would be 1 star higher. But at the price I paid, it fell far short of what I expected. Pros: Excellent staff, very friendly, property is very clean, there is alot of places within a 15 minute walk for shopping and dining. The pool area is nice, comfortable, and the beach is also very nice. Cons: 1) The nightlife in the Golden Zone is ridiculous, multiple loud "social clubs" that blare their music from 10pm to 4am, even if there is literally only 5 people in their pathetic club. Also lots of "cruisers" ie single men, driving the street with giant speakers in their podunk little trucks blaring music until 4am. This hotel might as well be a cardboard box for all it does to keep out the noise. 2) The dining options at the hotel are an absolute joke, and had I paid for the "all inclusive" I would have been livid. The morning Cafe is terrible, the poolside bar/kitchen opens at 11 or 12 or 1 depending on how the staff is feeling that day, the pizza oven is open depending on the one guys schedule (was closed Sunday while we were there) and again even though he starts working by 9am, he doesnt open until 1pm. All this is ridiculous, pool was crowded by 9-10am every day.....
This stay was to witness eclipse totality, and the first 4 nights of the stay were about $300USD (Fri-Mon), While our last 2 nights were $100. Let me be perfectly clear, this hotel is a $50-100 night hotel MAX. It is Motel 6 quality. Had I not had to pay the price gouging for the event, the review would be 1 star higher. But at the price I paid, it fell far short of what I expected. Pros: Excellent staff, very friendly, property is very clean, there is alot of places within a 15 minute walk for shopping and dining. The pool area is nice, comfortable, and the beach is also very nice. Cons: 1) The nightlife in the Golden Zone is ridiculous, multiple loud "social clubs" that blare their music from 10pm to 4am, even if there is literally only 5 people in their pathetic club. Also lots of "cruisers" ie single men, driving the street with giant speakers in their podunk little trucks blaring music until 4am. This hotel might as well be a cardboard box for all it does to keep out the noise. 2) The dining options at the hotel are an absolute joke, and had I paid for the "all inclusive" I would have been livid. The morning Cafe is terrible, the poolside bar/kitchen opens at 11 or 12 or 1 depending on how the staff is feeling that day, the pizza oven is open depending on the one guys schedule (was closed Sunday while we were there) and again even though he starts working by 9am, he doesnt open until 1pm. All this is ridiculous, pool was crowded by 9-10am every day.....
6
Judith
14 nov. 2023
·
A séjourné 3 nuits
En general el hotel es promedio, las habitaciones son muy sencillas lo bueno es que tienen Smart tv y el internet es gratuito. lo visitamos en temporada baja contratando el todo incluído, Pésima la comida, del bufete es poco lo que está rico, para la pizza solo te dan una rebanada y eso tiene que ir la persona a pedirla, las bebidas es un vasito pequeño y el agua te la dan caliente . Llevamos automóvil y era un problema el salir o entrar del estacionamiento pues al parecer el guardia de adentro es el mismo de afuera entonces tocaba ir a recepción a qué lo ubicarán para que nos pudiera abrir, los elevadores muy pequeños y y nunca te dejan papel más que el primer día
En general el hotel es promedio, las habitaciones son muy sencillas lo bueno es que tienen Smart tv y el internet es gratuito. lo visitamos en temporada baja contratando el todo incluído, Pésima la comida, del bufete es poco lo que está rico, para la pizza solo te dan una rebanada y eso tiene que ir la persona a pedirla, las bebidas es un vasito pequeño y el agua te la dan caliente . Llevamos automóvil y era un problema el salir o entrar del estacionamiento pues al parecer el guardia de adentro es el mismo de afuera entonces tocaba ir a recepción a qué lo ubicarán para que nos pudiera abrir, los elevadores muy pequeños y y nunca te dejan papel más que el primer día
4
Hector
6 avr. 2023
·
A séjourné 7 nuits
El costo es alto para el beneficio que se recibe. La atención del personal en su mayoría es buena (la Concierge en Océano Palace Angelica Guevara, con muy buena actitud y en todo momento dispuesta a ayudar a mejorar la estancia). Creo qué hay mejores opciones para un All Inclusive en Mazatlán
El costo es alto para el beneficio que se recibe. La atención del personal en su mayoría es buena (la Concierge en Océano Palace Angelica Guevara, con muy buena actitud y en todo momento dispuesta a ayudar a mejorar la estancia). Creo qué hay mejores opciones para un All Inclusive en Mazatlán
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
8
Luis
14 janv. 2023
·
A séjourné 19 364 nuits
.
.
8
Melissa
23 mai 2026
·
A séjourné 2 nuits
Lo que no me gustó que tuve que insistir mucho para que me dieran la Botella de vino que venía programada en la app.
Lo que no me gustó que tuve que insistir mucho para que me dieran la Botella de vino que venía programada en la app.
10
Cesar Omar
10 avr. 2026
·
A séjourné 1 nuit
Solo personal de bar y restaurante pueden mejorar su servicio
Solo personal de bar y restaurante pueden mejorar su servicio
10
SANDY YULENI
10 avr. 2026
·
A séjourné 1 nuit
Muy bien y elegante
Muy bien y elegante
10
Magdalicia
6 avr. 2026
·
A séjourné 2 nuits
Habitación limpia | Personal amable| Vista a la playa | Ideal para familias
Habitación limpia | Personal amable| Vista a la playa | Ideal para familias
Politiques de l’établissement
Arrivée
Départ
De 15:00 à 23:00
Avant 11:30
Vous avez une question ?
Les réponses instantanées de l'IA sont basées sur les informations de l'hôtel
Prix pour les dates à venir
septembre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
octobre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
Moins cher
Plus cher
Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.
Prix en USD pour 2 voyageurs, mis à jour quotidiennement.
- 2026-09-18: NO DATA
- 2026-09-19: NO DATA
- 2026-09-20: 75.74168032646179USD
- 2026-09-21: 119.63588128089904USD
- 2026-09-22: 114.20817074775695USD
- 2026-09-23: 67.22123964786529USD
- 2026-09-24: 67.22123964786529USD
- 2026-09-25: NO DATA
- 2026-09-26: NO DATA
- 2026-09-27: 71.51195744514465USD
- 2026-09-28: 82.95387449264526USD
- 2026-09-29: 82.95387449264526USD
- 2026-09-30: 77.94803194999695USD
- 2026-10-01: 67.22123964786529USD
- 2026-10-02: NO DATA
- 2026-10-03: NO DATA
- 2026-10-04: 74.37243889808654USD
- 2026-10-05: 84.63714837074279USD
- 2026-10-06: 84.63714837074279USD
- 2026-10-07: 67.22123964786529USD
- 2026-10-08: 72.9421981716156USD
- 2026-10-09: 133.43961928367614USD
- 2026-10-10: 133.88324018478392USD
- 2026-10-11: 71.51195744514465USD
- 2026-10-12: 84.63714837074279USD
- 2026-10-13: 72.9421981716156USD
- 2026-10-14: 67.22123964786529USD
- 2026-10-15: NO DATA
- 2026-10-16: NO DATA
- 2026-10-17: NO DATA
- 2026-10-18: 70.79683708190917USD
- 2026-10-19: 71.51195744514465USD
- 2026-10-20: 70.79683708190917USD
- 2026-10-21: 71.51195744514465USD
- 2026-10-22: NO DATA
- 2026-10-23: NO DATA
- 2026-10-24: NO DATA
- 2026-10-25: 119.63588128089904USD
- 2026-10-26: 75.08755926132201USD
- 2026-10-27: 76.517791223526USD
- 2026-10-28: 71.51195744514465USD
- 2026-10-29: 70.79683708190917USD
- 2026-10-30: NO DATA
- 2026-10-31: NO DATA
- 2026-11-01: 85.09922681808472USD
- 2026-11-02: 87.09875050544738USD
- 2026-11-03: 87.09875050544738USD
- 2026-11-04: 71.51195744514465USD
- 2026-11-05: 88.13063776969909USD
- 2026-11-06: NO DATA
- 2026-11-07: NO DATA
- 2026-11-08: 77.23291158676147USD
- 2026-11-09: 82.23875412940978USD
- 2026-11-10: 82.23875412940978USD
- 2026-11-11: 77.94803194999695USD
- 2026-11-12: 82.95387449264526USD
- 2026-11-13: NO DATA
- 2026-11-14: NO DATA
- 2026-11-15: 86.52946754455566USD
- 2026-11-16: 85.09922681808472USD
- 2026-11-17: 77.23291158676147USD
- 2026-11-18: 86.46090468406676USD
Le personnel de la réception vous accueillera sur place. Les informations fournies par l’hébergement peuvent être traduites à l’aide d’outils de traduction automatique.
L’enregistrement doit être effectué par une personne âgée d’au moins 18 ans.
- Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
- Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
- Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
- Cet hébergement accepte les cartes de crédit et les cartes de débit; espèces non acceptées
- Cet hébergement comprend les dispositifs de sécurité suivants : un détecteur de monoxyde de carbone, un extincteur, un détecteur de fumée, un système de sécurité et une trousse de secours
- Cet hébergement comporte des espaces extérieurs comme des balcons, des patios ou des terrasses potentiellement non adaptés aux enfants. Si vous avez des questions, nous vous recommandons de contacter l'hébergement avant votre arrivée afin de savoir s'il peut vous accueillir dans une chambre adéquate.
- Piscine accessible de 09 h 00 à 21 h 00.
- L'hébergement est gratuit pour un maximum de 2 enfants âgés de 5 ans ou moins qui occupent la même chambre que leurs parents ou tuteurs et qui utilisent la literie en place.
- Formalités de départ sans contact disponibles.
- Le petit déjeuner buffet coûte environ 350 MXN par adulte et environ 170 MXN par enfant.
- Lit d'appoint : 300 MXN par nuit
La liste ci-dessus peut ne pas être exhaustive. Les frais et acomptes peuvent être mentionnés hors taxe et sont soumis à modification.
Équipements populaires
Parking
Restaurant
Piscine
Chambres non-fumeurs
Ménage
Coffre-fort
Activités
Piscine
Plage (à proximité)
Piscine extérieure
Mobilier d'extérieur
Pool (Seasonal Outdoor)
Terrasse
Fitness Center (nearby)
Parking
Parking
Parking gratuit
Parking Onsite
Connexion Internet
Wi-fi gratuit
Services
Ménage
Coffre-fort
Consigne à bagage
Zone fumeurs
24-Hour Front Desk
Concierge Services
Général
Restaurant
Chambres non-fumeurs
Chambre familiale
Beach Sun Loungers