Name: Park Inn by Radisson Makkah Al Naseem
Address: Al Naseem District, Al Naseem, Makkah, Saudi Arabia, Makkah, Makkah Province, SA
Price range: US$39–US$57 per night
Rating: 8.05

What guests think

Across reviews of Park Inn by Radisson Makkah Al Naseem, guests often praise clean rooms and friendly, professional staff, while others report inconsistent service marked by long check-in waits, communication issues, and uneven housekeeping.

The location is away from Al Haram, and feedback on the shuttle ranges from useful and frequent to limited, delayed, or unavailable, with some noting reliance on nearby hotels’ buses. Breakfast and on-site dining are commonly described as good to excellent, with several mentions of varied buffet options. Room quality feedback varies, citing comfortable, quiet stays alongside smaller or dated-feeling rooms and occasional maintenance issues. Overall, expect clean, comfortable basics, but verify shuttle arrangements in advance.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

Shuttle service feedback is mixed, ranging from 24-hour or scheduled services to limited, delayed, or unavailable buses; several guests relied on nearby hotels’ shuttles. Parking is limited, and one guest wished for a gym.

Related guest reviews

6

Nahal

27 Feb 2023

·

Stayed 3 nights

Stod gratis parkering men fanns bara ett fåtal parkeringsplatser vilket resulterade i att vi inte kunde parkera i hotellets garage. Vi bokade rummer för fem personer men när vi anlände vid incheckningen sa dem att det endast fanns tre sängar. Hur tänker dem?

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2

Mourad

8 Apr 2022

·

Stayed 2 nights

It's my worst experience ever in a hotel, there is no service at all, we arrived before Ramadan so it was not that crowded, the rooms are never cleaned, we asked tens of time for new towels, cleaning, as if nobody is working here, I called the reception ten times they never answer the phone, when I went to them they were 4, talking together and nobody to pick up the phone, the room card works only for 1 day, so you always have to go to reception to reactivate it, it takes a long time to do it every day, and make the queue because many people are in the reception to complain as well, they have 1 bus for hundreds people, it brings you to haram but it never comes to bring you back, since I came I have to take the bus that belongs to the other hotels near by, I suggest you to go to Millenium or four points they look to be much more professional, unfortunately I booked here for the whole month, if I could I would have run away from this hotel, I am so disappointed

10

Rafik

30 Dec 2023

·

Stayed 10 nights

This is a five star hotel however I'd rate the room we stayed in more like a three star hotel. I believe everything about this hotel reflects a five star rating except the rooms. The staff was very nice. Breakfast was amazing. Room service and restaurant food options was immaculate. They have a shuttle that leaves the hotel on the hour and leaves Al Haram every half hour. Masjid Aisha Al Raji is a five minute walk away. Most of the five minutes is spent leaving the hotel. The location of the hotel is far enough from the business of Al Haram area while the shuttle service is a great perk to get to Al Haram. I would stay at this property again.

8

Rameez

30 Sept 2024

·

Stayed 3 nights

Good hotel but shuttle a bit difficult for haram not suitable for umrah otherwise very good.

6

Rameez Masoud

7 Apr 2024

·

Stayed 2 nights

There’s no shuttle and you have to go all the way to the other end to four points for shuttle service. Overall very clean hotel but housekeeping are not cooperative.

8

Mohamed

25 Apr 2022

·

Stayed 2 nights

تسجيل الدخول كان سريعا دخلنا الغرفة قبل الوقت المحدد بساعة، ايضا سجلنا الخروج بعد الموعد المحدد بساعة، الفندق هادئ العاملين بشوشين خدمة الاستقبال جيدة ويقوموا بتوفير معظم الطلبات، الباص للحرم متوفر على مدار الساعة يعيب الغرفة عدم امكانية اضافة سرير رغم ان حجزنا لعدد اربع اشخاص، لم يتم توفير فرشة اسنان الا عند الطلب من الاستقبال، عدم وجود مناشف بالعدد الكافي الا بعد الطلب من الاستقبال

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10

Masood

28 May 2024

·

Stayed 5 nights

Wish the hotel had some more facilities like a gym. Otherwise you can't go wrong booking here

6

Farrukh

2 Feb 2024

·

Stayed 2 nights

Hotel room didn’t even had international type outlets in the room and not even extra plugs etc. shuttle service was awful and never left on time

2

Waqas

4 Apr 2023

·

Stayed 2 nights

Room wasn’t cleaned and too far from Haram. Shuttle bus didn’t run first couple of days.

10

Mohammed

2 Jan 2024

·

Stayed 4 nights

Hotel is good and clean, the only con is that it has very limited shuttle bus to come back from Haram to hotel. They need to increase the frequency of shuttle buses on return.

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Cleanliness

Many guests highlight very clean rooms and well-kept spaces, but others report lapses such as rooms not serviced, dirty carpets, or maintenance issues. Overall cleanliness feels inconsistent across stays.

Related guest reviews

2

Mourad

8 Apr 2022

·

Stayed 2 nights

It's my worst experience ever in a hotel, there is no service at all, we arrived before Ramadan so it was not that crowded, the rooms are never cleaned, we asked tens of time for new towels, cleaning, as if nobody is working here, I called the reception ten times they never answer the phone, when I went to them they were 4, talking together and nobody to pick up the phone, the room card works only for 1 day, so you always have to go to reception to reactivate it, it takes a long time to do it every day, and make the queue because many people are in the reception to complain as well, they have 1 bus for hundreds people, it brings you to haram but it never comes to bring you back, since I came I have to take the bus that belongs to the other hotels near by, I suggest you to go to Millenium or four points they look to be much more professional, unfortunately I booked here for the whole month, if I could I would have run away from this hotel, I am so disappointed

10

Saleh

8 Jan 2023

·

Stayed 5 nights

This hotel was very clean and nice

2

Mohammad Naseer

16 Aug 2023

·

Stayed 7 nights

I recommended as a 3 stars hotel it’s not a 5 stars hotel the main thing is no shuttle service to haram it’s very far from the holy mosque very dark area less taxi service available,Rooms are very dirty beds are not clean carpets is very dirty rooms are dark nightmare scary, Toilets are too small water leaking every where under the cupboard smells stings, Not recommend it at all, I will never book to stay with this hotel Park Inn by raddison Al Naseem

10

Shahzad

20 Nov 2025

·

Stayed 2 nights

Great experience staying at this hotel. Very clean and quiet

10

LBEKAI

23 Feb 2026

·

Stayed 7 nights

Chambre très propre spacieuse personnel avenant à l’écoute serviable

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10

Shahzad

22 Nov 2025

·

Stayed 2 nights

Clean rooms and great staff

6

Hassan O.

25 Feb 2024

·

Stayed 2 nights

Overall, my experience at the hotel was mixed. The food was exceptional, offering a delightful culinary experience throughout my stay. The room was impeccably clean and provided a comfortable environment. The hotel's location was convenient, offering easy access to nearby attractions and amenities. However, my interactions with the front desk staff left much to be desired. They were consistently rude, displaying unprofessional behavior and a lack of consideration for guests' needs. Improvement in the training and demeanor of the front desk staff would greatly enhance the overall guest experience at this otherwise promising establishment.

10

Muhammad

2 Mar 2024

·

Stayed 2 nights

Brilliant experience. Staff is friendly and hotel is very clean and tidy.

10

Ibrahim

23 May 2024

·

Stayed 9 nights

A very nice and clean place. Staff is professional and cares about guests. The breakfast buffet is excellent and so much diversified with special thanks to Mr Abdullah luqumani for his attention and manners. I highly recommend this hotel for visitors of Makkah.

2

Waqas

4 Apr 2023

·

Stayed 2 nights

Room wasn’t cleaned and too far from Haram. Shuttle bus didn’t run first couple of days.

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Rooms

Rooms are described as comfortable and occasionally spacious or quiet, but several reviews cite small or dark layouts, limited outlets, noise from connecting doors, and maintenance problems, including a broken-tile incident and cramped bathrooms.

Related guest reviews

8

Asadullah

2 Jul 2023

·

Stayed 1 night

It took three hours to check in but they allowed us to check out later. The bed was not comfortable and breakfast was okay.

6

Nahal

27 Feb 2023

·

Stayed 3 nights

Stod gratis parkering men fanns bara ett fåtal parkeringsplatser vilket resulterade i att vi inte kunde parkera i hotellets garage. Vi bokade rummer för fem personer men när vi anlände vid incheckningen sa dem att det endast fanns tre sängar. Hur tänker dem?

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8

Syed

30 Dec 2023

·

Stayed 3 nights

The front desk forgot to charge me for my stay, then messaged me on whatsapp afterwards to get written approval to charge me. During checkin and checkout they just wanted to get rid of me and not paying attention to me. so completely their fault for not getting my payment. First room they gave me a heavy tile that fell from the wall and broke the toilet. My 4 year old had just got done with toilet, ty or else she could have been hurt badly. Upon complaining they just changed room with no sense of concern over what happened.

10

Rafik

30 Dec 2023

·

Stayed 10 nights

This is a five star hotel however I'd rate the room we stayed in more like a three star hotel. I believe everything about this hotel reflects a five star rating except the rooms. The staff was very nice. Breakfast was amazing. Room service and restaurant food options was immaculate. They have a shuttle that leaves the hotel on the hour and leaves Al Haram every half hour. Masjid Aisha Al Raji is a five minute walk away. Most of the five minutes is spent leaving the hotel. The location of the hotel is far enough from the business of Al Haram area while the shuttle service is a great perk to get to Al Haram. I would stay at this property again.

6

Nawel

26 Mar 2025

·

Stayed 7 nights

Trop bruyant pour notre deuxieme sejour dans cette hotel les chambres communicantes sont vraiment pas pratique quand nous sommes que deux nous nous sommes plains du bruit mais aucun retour de la reception

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2

Mohammad Naseer

16 Aug 2023

·

Stayed 7 nights

I recommended as a 3 stars hotel it’s not a 5 stars hotel the main thing is no shuttle service to haram it’s very far from the holy mosque very dark area less taxi service available,Rooms are very dirty beds are not clean carpets is very dirty rooms are dark nightmare scary, Toilets are too small water leaking every where under the cupboard smells stings, Not recommend it at all, I will never book to stay with this hotel Park Inn by raddison Al Naseem

10

LBEKAI

23 Feb 2026

·

Stayed 7 nights

Chambre très propre spacieuse personnel avenant à l’écoute serviable

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2

zahid

29 Mar 2023

·

Stayed 3 nights

small rooms and smaller size beds in the room

6

Farrukh

2 Feb 2024

·

Stayed 2 nights

Hotel room didn’t even had international type outlets in the room and not even extra plugs etc. shuttle service was awful and never left on time

10

Hamid

22 Sept 2025

·

Stayed 1 night

I had a wonderful 5-day stay at park inn by radisson and couldn't be happier with the experience. The staff were incredibly friendly, professional, and always ready to help with anything I needed. My room was clean, comfortable, and well-maintained throughout my stay. I especially appreciated the little details — from the smooth check-in process to the thoughtful amenities that made the stay feel extra special. The location was perfect for exploring the area, and the atmosphere of the hotel was both welcoming and relaxing. A big thank you to the team for making my stay so enjoyable — I’ll definitely be recommending park inn by Radisson to friends and family, and I look forward to coming back again in the future!

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Service

Staff are frequently described as friendly and professional, but service quality is uneven: multiple guests report long check-in delays, unresponsiveness or poor communication, and limited housekeeping support, alongside occasional billing and booking mishandling.

Related guest reviews

10

Mahmoud

4 Oct 2025

·

Stayed 1 night

Staff very professional

8

Syed

30 Dec 2023

·

Stayed 3 nights

The front desk forgot to charge me for my stay, then messaged me on whatsapp afterwards to get written approval to charge me. During checkin and checkout they just wanted to get rid of me and not paying attention to me. so completely their fault for not getting my payment. First room they gave me a heavy tile that fell from the wall and broke the toilet. My 4 year old had just got done with toilet, ty or else she could have been hurt badly. Upon complaining they just changed room with no sense of concern over what happened.

2

Mourad

8 Apr 2022

·

Stayed 2 nights

It's my worst experience ever in a hotel, there is no service at all, we arrived before Ramadan so it was not that crowded, the rooms are never cleaned, we asked tens of time for new towels, cleaning, as if nobody is working here, I called the reception ten times they never answer the phone, when I went to them they were 4, talking together and nobody to pick up the phone, the room card works only for 1 day, so you always have to go to reception to reactivate it, it takes a long time to do it every day, and make the queue because many people are in the reception to complain as well, they have 1 bus for hundreds people, it brings you to haram but it never comes to bring you back, since I came I have to take the bus that belongs to the other hotels near by, I suggest you to go to Millenium or four points they look to be much more professional, unfortunately I booked here for the whole month, if I could I would have run away from this hotel, I am so disappointed

2

ZAHID

2 Jul 2023

·

Stayed 1 night

Had Room reservation 5 days in advance but in arrival was told room not ready till 10 pm. While check in time was 3 pm. Next day got notice on the door stating need to leave the room aT 12 noon. Otherwise will be charged extra rent. Gave me room key at 10 pm last night. Charge me full day for 14 hrs stay. Complete ripp off.

10

Shahzad

22 Nov 2025

·

Stayed 2 nights

Clean rooms and great staff

4

Ashfaq

26 Nov 2025

·

Stayed 3 nights

Hotel is fine but the service is very poor

6

Hassan O.

25 Feb 2024

·

Stayed 2 nights

Overall, my experience at the hotel was mixed. The food was exceptional, offering a delightful culinary experience throughout my stay. The room was impeccably clean and provided a comfortable environment. The hotel's location was convenient, offering easy access to nearby attractions and amenities. However, my interactions with the front desk staff left much to be desired. They were consistently rude, displaying unprofessional behavior and a lack of consideration for guests' needs. Improvement in the training and demeanor of the front desk staff would greatly enhance the overall guest experience at this otherwise promising establishment.

2

Jamaleddin

7 Feb 2025

·

Stayed 2 nights

Very very very bad staff in cooperative Uselessly selfish like exploitative

6

Muhammad

4 Jul 2023

·

Stayed 2 nights

Checking in was a nightmare. It took 3 hours of waiting. So many people were affected There is a need to look at the checking in process

10

Hamid

22 Sept 2025

·

Stayed 1 night

I had a wonderful 5-day stay at park inn by radisson and couldn't be happier with the experience. The staff were incredibly friendly, professional, and always ready to help with anything I needed. My room was clean, comfortable, and well-maintained throughout my stay. I especially appreciated the little details — from the smooth check-in process to the thoughtful amenities that made the stay feel extra special. The location was perfect for exploring the area, and the atmosphere of the hotel was both welcoming and relaxing. A big thank you to the team for making my stay so enjoyable — I’ll definitely be recommending park inn by Radisson to friends and family, and I look forward to coming back again in the future!

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Location

Set away from Al Haram, the hotel relies on shuttle transport; some find it convenient, while others call the distance misleading and the area dark with fewer taxis. Nearby Aisha Al Rajhi Mosque and local shops are a plus for some.

Related guest reviews

10

Rafik

30 Dec 2023

·

Stayed 10 nights

This is a five star hotel however I'd rate the room we stayed in more like a three star hotel. I believe everything about this hotel reflects a five star rating except the rooms. The staff was very nice. Breakfast was amazing. Room service and restaurant food options was immaculate. They have a shuttle that leaves the hotel on the hour and leaves Al Haram every half hour. Masjid Aisha Al Raji is a five minute walk away. Most of the five minutes is spent leaving the hotel. The location of the hotel is far enough from the business of Al Haram area while the shuttle service is a great perk to get to Al Haram. I would stay at this property again.

8

Fadi

16 Jul 2023

·

Stayed 2 nights

The property need more care concerning the cleaning of the rooms. There is buildings under construction surrounding the Hotel. Breakfast has limited choices Pro: Convenient transportation to Holly Mosque.

8

Rameez

30 Sept 2024

·

Stayed 3 nights

Good hotel but shuttle a bit difficult for haram not suitable for umrah otherwise very good.

2

Mohammad Naseer

16 Aug 2023

·

Stayed 7 nights

I recommended as a 3 stars hotel it’s not a 5 stars hotel the main thing is no shuttle service to haram it’s very far from the holy mosque very dark area less taxi service available,Rooms are very dirty beds are not clean carpets is very dirty rooms are dark nightmare scary, Toilets are too small water leaking every where under the cupboard smells stings, Not recommend it at all, I will never book to stay with this hotel Park Inn by raddison Al Naseem

8

Mohamed

25 Apr 2022

·

Stayed 2 nights

تسجيل الدخول كان سريعا دخلنا الغرفة قبل الوقت المحدد بساعة، ايضا سجلنا الخروج بعد الموعد المحدد بساعة، الفندق هادئ العاملين بشوشين خدمة الاستقبال جيدة ويقوموا بتوفير معظم الطلبات، الباص للحرم متوفر على مدار الساعة يعيب الغرفة عدم امكانية اضافة سرير رغم ان حجزنا لعدد اربع اشخاص، لم يتم توفير فرشة اسنان الا عند الطلب من الاستقبال، عدم وجود مناشف بالعدد الكافي الا بعد الطلب من الاستقبال

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8

Jassim

26 May 2023

·

Stayed 2 nights

Good hotel and have everything around coffee shop and supermarket

10

Hamid

22 Sept 2025

·

Stayed 1 night

I had a wonderful 5-day stay at park inn by radisson and couldn't be happier with the experience. The staff were incredibly friendly, professional, and always ready to help with anything I needed. My room was clean, comfortable, and well-maintained throughout my stay. I especially appreciated the little details — from the smooth check-in process to the thoughtful amenities that made the stay feel extra special. The location was perfect for exploring the area, and the atmosphere of the hotel was both welcoming and relaxing. A big thank you to the team for making my stay so enjoyable — I’ll definitely be recommending park inn by Radisson to friends and family, and I look forward to coming back again in the future!

2

Waqas

4 Apr 2023

·

Stayed 2 nights

Room wasn’t cleaned and too far from Haram. Shuttle bus didn’t run first couple of days.

10

Wacays

25 Jan 2024

·

Stayed 3 nights

Great place loved the masjid al Rajhi so close to it

8

Ijaabo

4 Jan 2025

·

Distance from haram was misleading Great variety of food

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AI-generated summary based on recent guest reviews

Dining

Breakfast and on-site dining are commonly praised as good to excellent, with several mentions of varied buffet options and tasty meals. A few note limited breakfast choice or fewer non-hotel restaurants nearby.

Related guest reviews

10

Husnat

10 Feb 2024

·

Stayed 3 nights

Buffet breakfast

10

Rafik

30 Dec 2023

·

Stayed 10 nights

This is a five star hotel however I'd rate the room we stayed in more like a three star hotel. I believe everything about this hotel reflects a five star rating except the rooms. The staff was very nice. Breakfast was amazing. Room service and restaurant food options was immaculate. They have a shuttle that leaves the hotel on the hour and leaves Al Haram every half hour. Masjid Aisha Al Raji is a five minute walk away. Most of the five minutes is spent leaving the hotel. The location of the hotel is far enough from the business of Al Haram area while the shuttle service is a great perk to get to Al Haram. I would stay at this property again.

8

Fadi

16 Jul 2023

·

Stayed 2 nights

The property need more care concerning the cleaning of the rooms. There is buildings under construction surrounding the Hotel. Breakfast has limited choices Pro: Convenient transportation to Holly Mosque.

10

Farhiya

9 May 2025

·

Stayed 2 nights

Great hotel. Lovely staff. Breakfast was nice.

2

Sohaib

15 Jan 2026

·

Stayed 3 nights

Breakfast was good

6

Hassan O.

25 Feb 2024

·

Stayed 2 nights

Overall, my experience at the hotel was mixed. The food was exceptional, offering a delightful culinary experience throughout my stay. The room was impeccably clean and provided a comfortable environment. The hotel's location was convenient, offering easy access to nearby attractions and amenities. However, my interactions with the front desk staff left much to be desired. They were consistently rude, displaying unprofessional behavior and a lack of consideration for guests' needs. Improvement in the training and demeanor of the front desk staff would greatly enhance the overall guest experience at this otherwise promising establishment.

10

Ibrahim

23 May 2024

·

Stayed 9 nights

A very nice and clean place. Staff is professional and cares about guests. The breakfast buffet is excellent and so much diversified with special thanks to Mr Abdullah luqumani for his attention and manners. I highly recommend this hotel for visitors of Makkah.

10

Abubakar

13 Mar 2025

·

Stayed 2 nights

Amazing stay,staff are helpful,beautiful breakfast

10

Mohamad

3 Dec 2024

·

Stayed 4 nights

مجمع الفنادق في هذه المنطقة ممتاز ولكن ينقص هذا التجمع وجود مطاعم مختلفة بخلاف مطاعم الفنادق.

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8

Ijaabo

4 Jan 2025

·

Distance from haram was misleading Great variety of food

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$64
February	US$86
March	US$322
April	US$376
May	US$80
June	US$1,954
July	US$54
August	US$43
September	US$47
October	US$60
November	US$47
December	US$60

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $39	18 $39	19 $39
20 $41	21 $42	22 $41	23 $40	24 $41	25 $42	26 $42
27 $41	28 $42	29 $40	30 $41

Su	Mo	Tu	We	Th	Fr	Sa
				1 $41	2 $42	3 $43
4 $42	5 $42	6 $42	7 $43	8 $42	9 $42	10 $42
11 $41	12 $42	13 $41	14 $42	15 $42	16 $41	17 $43
18 $42	19 $41	20 $43	21 $41	22 $43	23 $42	24 $43
25 $41	26 $42	27 $42	28 $57	29 $41	30 $43	31 $43

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Royal Suite, 2 Bedrooms

Standard Room (High Floor)

Suite, 1 Bedroom (Mossque View)

Superior Room

Suite, 1 Bedroom

Junior Suite

Standard Room

Superior Room (Mosque View)

Junior Suite (Mosque View)

Guest reviews

Very good

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Park Inn by Radisson Makkah Al Naseem

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Prices for upcoming dates