Hotel East Taipei

這價位還在捷運站附近很不錯。含早餐、車位，還有浴缸可以泡澡。但停車場不是在同棟大樓，有停車需求的旅客可以先讓行李下車去辦入住。唯一不好的是房內光源偏暗，化妝的時候燈光不夠。

Front desk staffs are friendly and helpful. Great location and accessible to places around the city. 5 min walk to MRT station or bus stop right outside. Breakfast is decent with both Taiwanese and western cuisines to choose from. But there are much better options nearby. Landry equipment was broken during our stay, but there is a 24-hour laundromat one block away. One small elevator only so sometimes it takes awhile. Room is a bit dated - shower head broken, cabinet door/drawers not closing properly etc. We experienced a few issues with the room but front desk had technician come as soon as they could. However the shower head/pressure was still quite weak even after fixing. There are windows but you can’t see anything. Beds aren’t as comfortable - we had twin room so just two twin mattresses on a raised flooring. Overall, service is great. Would recommend for a short stay.

コインランドリーが屋上にあるが、照明が暗くて、洗濯機と乾燥機の操作が出来ない。

The hotel’s location is pretty good, but they only have one elevator, so you always end up waiting. The main reason we booked this place was because they stated on Expedia that they had a washer and dryer — that was why we chose this hotel. But after we checked in and called to ask about it, the front desk told us their dryer had been broken for a long time, and basically said it was up to us whether we still wanted to wash our clothes (which basically meant don’t bother, because nothing would dry — and it happened to be raining in Taipei for an entire week). There was absolutely no apology or any backup plan at all. It was so ridiculous. In the end, we had no choice but to go to an outside laundromat to do our laundry.

Location is convenient, quiet, staff are nice, friendly and helpful. Room is spacious. If laundry area light can be improved, it will be perfect.

地下鉄の駅から近く、スタッフの対応も丁寧だった。ホテルの規模が小さいのでエレベーターがなかなか来ないのは少々困った。

Location was very convenient with the MRT nearby. Service staff was helpful and polite but have experienced better at other hotels. Lighting was too dim overall if you need to do any near work. Dim lighting also hides dirt (if any). The platform beds for double and twin rooms are not friendly to anyone with bad knees. Our tv system was just updated and we couldn’t seem to access any local channels. The staff we sought help from also couldn’t help so we left it as such since it was not a major issue to us. Only lift was small and slow. Overall satisfied but have experienced better in other Taiwan boutique hotels

Hotel is close to train station, about 5mins walk. Lots of eateries around it. Room is clean, big and comfortable. Beds are comfy but pillows are too soft. Bathroom is huge with separate bath and shower. I feel the bathtub is too narrow for a big guy but it works. Water pressure is good and nice amenities. Breakfast is simple and gets boring after 5days of eating same thing. My only issue is that there is only one lift. We stay at the highest floor and one night came back when they were clearing the towels for the day to be sent for washing. Had to wait for the lift until the collection was done floor by floor. Otherwise I would say it is a nice hotel to stay in.

停車有點麻煩

The hotel’s location is pretty good, but they only have one elevator, so you always end up waiting. The main reason we booked this place was because they stated on Expedia that they had a washer and dryer — that was why we chose this hotel. But after we checked in and called to ask about it, the front desk told us their dryer had been broken for a long time, and basically said it was up to us whether we still wanted to wash our clothes (which basically meant don’t bother, because nothing would dry — and it happened to be raining in Taipei for an entire week). There was absolutely no apology or any backup plan at all. It was so ridiculous. In the end, we had no choice but to go to an outside laundromat to do our laundry.

ホームページの情報と全然違った。 掃除が不十分

Shower curtain was dirty.

Located in the Songshan district off the Nanjing Sanmin MRT. Buses are right across the street and the MRT station is about a 5-7 min walk. There are convenient stores nearby and lots of restaurants and coffee shops. The staff here is amazing! Everyone I encountered was so sweet and helpful! The rooms are in good condition, the only thing I'd complain about is the carpet. It just looked dirty, but just wear slippers! Otherwise, the bed and pillows were pretty comfy. It was pretty quiet at night and didn't have any noise complaints. Their breakfast buffet was great-they always had fruit, bread, rice, congee, soup, eggs, a pork dish, a veggie dish, etc. They have high chairs as well. There is a bakery located on the first floor of the hotel. ChiaTe is also nearby the hotel (about a 5-7 min walk) if you want to grab some pineapple cakes! If you're like me and you are scared of how much your luggage weighs, the front desk has a scale you can borrow! Near the front desk there is a water machine if you need to fill up, they also can hold your luggage if needed as well. Definitely would recommend this hotel! There was a good mix of couples, families, and business people who stayed here.

房間有霉酸味道

Very nice hotel. But there was some mold on the roof in the bathroom.

Accessible to the train station. Their AC is nice and cold. The carpet is not thoroughly clean.

The hotel was mostly clean however our room had a bad smell and we later found very bad mold under the sink. Other than that the room was nice. The staff also did a nice welcome decor to celebrate our honeymoon.

推薦程度：2/10 家庭旅遊或者情侶出遊絕對不推薦這一間，甚至商務都十分勉強。 1) 性價比十分之低 - 房間空間狹窄，而且破舊，兩張藍色己是極限，多了不用考慮。 2) 房間狀況欠佳有異味 - 房間到處都有破損的情況，櫃子、椅子、牆壁等…甚至電視的顏色也是壞掉的，最差的是，一打開房門就聞到下水道的味道。可看附圖。 3) 浴室到處是霉菌 - 一進入浴室，窗簾上牆壁上全都是霉菌，肉眼可見，這種清潔程度敢收這個價錢真的是匪夷所思。有附圖片。 4) 防盜安全鏈裝反 - 房間中的防盜安全鏈安裝錯誤完全失去防盜功能。 5) 下午三點入住早上十一點退房，申請延遲退房1小時需要半張藍色！。 6) 唯一的優點便是服務人員十分親切。 總結：這就是台灣飯店業十分不健康的情況，根本得不到應該有的服務及體驗。我們不能習以為常，認為台灣飯店就這樣。這樣他們會不思進取，反而越收越高。 Rating: 2/10 Not recommended at all for family trips or couples — even for business stays, it’s barely acceptable. 1) Very poor value for money – the room is small, old, and overpriced. 2) Poor room condition with bad odor – furniture and walls are damaged, even the TV colors are distorted. Worst of all, the room smells like a sewer when you open the door. Disgusting! 3) The bathroom is full of mold – the curtain and walls are visibly moldy. Charging such a high price for this level of cleanliness is unbelievable. 4) Safety chain installed incorrectly – the door security chain is mounted backwards, making it useless. 5) Check-in at 3 p.m. and check-out at 11 a.m. Requesting even a one-hour late check-out requires an extra charge. 6) The only good thing is that the staff were friendly. Summary: This reflects the unhealthy reality of Taiwan’s hotel industry — prices keep rising while service and quality decline. We shouldn’t just accept this, otherwise there will be no motivation for improvement and prices will continue to soar.

I booked this hotel for dates April 17-21, I ended up finding MOLD in the shower on the 18th and IMMEDIATELY went to check out. I spoke to the manager and said I would pay for the time I stayed in the hotel, and would like the rest of the days refunded. He would NOT budge, he was NOT apologetic, and we ended up arguing with him calling ME the unreasonable one. He went on about how ALL hotels have mold, like what??? Managers name was PETER WANG. Absolutely horrible and disgusting of a human. I’ll be filing a dispute with my credit card for this charge. my advice, splurge a bit and don’t stay at this cheap moldy hotel with the worst customer service ever. Immediately booked a new stay at Hotel Indigo, and had the best time. And guess what? no mold … haha

The front desk staff are friendly and helpful. It did make the whole experience better but i have to comment about the cleanliness of the room housekeeping. 1. Not vacummed daily 2. Bedsheets are not changed at all throughout my 6 nights stay, which is a bit off, considering the length of stay. 3. No TV entertainment, and anything you want to watch, pay. 4. Breakfast is acceptable but may be a bit too repetitive. 5. Lighting, be it room or corridor, is a bit dark for family stay. 6. Free parking for my rental car is a plus. To be fair, the amount paid per night, is ok but that's what you need to expect.

隔音牆不太好，氣密窗更糟。路上行車完全💯聽到，睡眠品質不佳

Rooms needs to be renovated. The interior looks very OLD !!, uneven flooring, cracks on the wall and ceiling, need a fresh coat of paint, lightings suggest change to white rather than the warm yellow lights, it makes the room very dim and dark. The staffs are friendly, breakfast should have more varieties

The wifi was not working, so as the TV.

Location was very convenient with the MRT nearby. Service staff was helpful and polite but have experienced better at other hotels. Lighting was too dim overall if you need to do any near work. Dim lighting also hides dirt (if any). The platform beds for double and twin rooms are not friendly to anyone with bad knees. Our tv system was just updated and we couldn’t seem to access any local channels. The staff we sought help from also couldn’t help so we left it as such since it was not a major issue to us. Only lift was small and slow. Overall satisfied but have experienced better in other Taiwan boutique hotels

Very nice place Spacious rooms Very close to all the Amenities Wonderful breakfast

Good location but room a bit tiny

The staff were friendly and helpful. When asked for dining recommendations, a certain male concierge directed us to the street behind the building where there were a lot of local restaurants and cafes which we thoroughly enjoyed! The Japanese hi-tech toilet was good too as it had a seat warmer and hands free bidet (not all hotels in Taipei have bidets). The room we were in was quite dark tho as the only window was in the bathroom. Could use brighter lights in the room and the hallway. Breakfast is pretty basic but complete w the necessities. Bus stop is right across the street and train is about a block or so away. Some parts of the carpet looked a bit stained but were probably clean as our noses didn’t react to anything in the room. Sheets and shower were clean as well.

From HK, don’t know why Hotels.com always said my comments have problems. For the hotel, there are 7-11, FM around, and also different kinds of breakfast restaurants. It takes about 5 to 7 minutes for walking to subway. The hotel's service attitude was very good, the room was clean, but there were some obvious traces of use of towels. Moreover, the window cannot be seen outside.

服務很好，可惜就是隔音不好！

空間太小 wifi易斷線

Hotel is in the business district with convenient stores/ banks and fast food restaurants within 5 minute walking distance. Very friendly and helpful staff. Assisted us with contacting day tours and private transport.

Very docile front desk. TV not working, coffee machine not working and staff do not follow up on request to speak to managers, breakfast is below average. Terrible service due to inadequate trainings.

Front desk staffs are friendly and helpful. Great location and accessible to places around the city. 5 min walk to MRT station or bus stop right outside. Breakfast is decent with both Taiwanese and western cuisines to choose from. But there are much better options nearby. Landry equipment was broken during our stay, but there is a 24-hour laundromat one block away. One small elevator only so sometimes it takes awhile. Room is a bit dated - shower head broken, cabinet door/drawers not closing properly etc. We experienced a few issues with the room but front desk had technician come as soon as they could. However the shower head/pressure was still quite weak even after fixing. There are windows but you can’t see anything. Beds aren’t as comfortable - we had twin room so just two twin mattresses on a raised flooring. Overall, service is great. Would recommend for a short stay.

Service is average at best. Staff require further training on communication, learn to listen, think and solve the problems encountered by guests.

The hotel was located a block away from the metro station, several good eateries and bakeries. I want to also give a special mention to Pamela, the front desk agent who was so kind and helpful. She went above and beyond in helping 2 tired travelers. The room was cozy and clean.

飯店人員服務態度很棒！也都有仔細的介紹入住資訊以及停車場位子！提早到還能先寄放行李！距離捷運站也很近，想要叫計程車只要告知服務台也能幫你叫車！真的是很方便呢

Poor communication upon booking. I had problems with booking authorisation and was seeking for further assistance however it was like talking to a wall, everytime they messaged me it was by a different staff and my requests were not respected. At one time, a staff told me they will escalate to a sueprior to expedite my request, they never came back to me as if it never happened. I asked them again to ask their superior to proceed my booking, they did nothing so I had to cancel one of my booking in order to proceed further. Once we checked in, we realised that the room size were different even though we all booked for deluxe double room. I had originally 3 rooms booked altogether, but due to the above problems, I changed my booking to 2 rooms and my friend booked the same category room on own. So it should be the same room type and size but somehow my 2 rooms were way less smaller than the other room. Couldn't care less to complain at that point after my experience prior to checkin.

They were the most helpful staff I could ask for. When I needed something and didn’t know where to go they helped me and even walked me to the shop.

Nice and clean with very cheerful and respectful staffs. Breakfast is awesome. It is also within the city. We walked to Taipei 101 and it was just about 30min. Great way to explore the city.

This hotel is badly managed particularly the front desk . All staff except 2 are not responsive. They are not trained to listen to customers’ concern and have standard answers for valid inconveniences such as no cream for coffee or tea, coffee machine not working, tv not working… bad attitude when requesting duty manager to call me which he or she did not….

Nice and cozy hotel. Personally I don't like too soft bed but the one at this hotel was very good. Indeed I had a good sleep. A few minutes walk from the nearest metro station.

ホテルの目の前にバス停があり、観光エリアに行くにも台北松山空港に行くにも便利でした。 饒河街觀光夜市へも近いです。 ホテル近くにはセブンやファミマ、地元のコンビニやスーパーなどがいくつかあり、ICカードのチャージやちょっとした買い物にも便利です。 また、海外キャッシングの手数料無料の銀行が近くにあるため、現金の引き落としもそこでできます。 なので利便性で言えば非常に満足です。 しかし、ホテルの内装や部屋の広さがネットで見た写真とかなり違ったのでそこは残念でした。 ビジネスホテル寄りという印象。 朝食付きだったのは嬉しかったです。 蒸し物や魯肉飯、麻婆豆腐など台湾らしいものも用意されていました。 スタッフは、日本語対応スタッフがいるらしいのですが、私が滞在していた期間は一度も会えませんでした。 総合的に評価すると、台湾旅行が初めての方にはとても便利なホテルだと思います。

2nd time staying at Hotel East Taipei. Near to MRT, Raohe Night Market plus eatery near to hotel.

Hotel is in the business district with convenient stores/ banks and fast food restaurants within 5 minute walking distance. Very friendly and helpful staff. Assisted us with contacting day tours and private transport.

Located in the Songshan district off the Nanjing Sanmin MRT. Buses are right across the street and the MRT station is about a 5-7 min walk. There are convenient stores nearby and lots of restaurants and coffee shops. The staff here is amazing! Everyone I encountered was so sweet and helpful! The rooms are in good condition, the only thing I'd complain about is the carpet. It just looked dirty, but just wear slippers! Otherwise, the bed and pillows were pretty comfy. It was pretty quiet at night and didn't have any noise complaints. Their breakfast buffet was great-they always had fruit, bread, rice, congee, soup, eggs, a pork dish, a veggie dish, etc. They have high chairs as well. There is a bakery located on the first floor of the hotel. ChiaTe is also nearby the hotel (about a 5-7 min walk) if you want to grab some pineapple cakes! If you're like me and you are scared of how much your luggage weighs, the front desk has a scale you can borrow! Near the front desk there is a water machine if you need to fill up, they also can hold your luggage if needed as well. Definitely would recommend this hotel! There was a good mix of couples, families, and business people who stayed here.

Excellent location and clean hotel!

5 minutes walk from subway station to the hotel, very convenient to travellers. Safe area around the property and you can find lots of food near the property.

The room was big and clean enough and location is good as close to the subway station. Check-in was very smooth and reception was so kind. Thanks for your hospitality.

Good location, easy to go everywhere.

We come here for watching the show at Taiwan Arena and the hotel is nearby with a walking distance ~10mins to the arena. The hotel location is also just 2mins walk to the nearest underground, appreciate!

早餐是套餐，連住兩天的話菜色變化不大，但太早退房去機場可以改外帶、最早7點，蠻彈性方便的

Very quiet place. Small breakfast area . Very good breakfast , not huge selection but very tasty

房間算是中規中矩、早餐給我驚艷。鼻眼為之一亮。好吃。餐廳用餐時間分流。餐廳不大，但很舒服咖啡好喝。

Front desk staffs are friendly and helpful. Great location and accessible to places around the city. 5 min walk to MRT station or bus stop right outside. Breakfast is decent with both Taiwanese and western cuisines to choose from. But there are much better options nearby. Landry equipment was broken during our stay, but there is a 24-hour laundromat one block away. One small elevator only so sometimes it takes awhile. Room is a bit dated - shower head broken, cabinet door/drawers not closing properly etc. We experienced a few issues with the room but front desk had technician come as soon as they could. However the shower head/pressure was still quite weak even after fixing. There are windows but you can’t see anything. Beds aren’t as comfortable - we had twin room so just two twin mattresses on a raised flooring. Overall, service is great. Would recommend for a short stay.

Conveniently situated. Walking distance to MRT, bus, tennis, street food and Rao He night market. A beautiful temple right next to the night market. Staff were all very helpful and nice! Breakfast was yummy.

リーズナブルな料金にもかかわらず、部屋は清潔、ウォシュレット、浴槽付き。 朝食もシンプルで美味しい。 スタッフもフレンドリーで親切。 選んで良かったです。

Nice and clean with very cheerful and respectful staffs. Breakfast is awesome. It is also within the city. We walked to Taipei 101 and it was just about 30min. Great way to explore the city.

早餐選項略少跟普通，住宿位置好，離饒河夜市很近

Access to MRT was really good. Room was well cleaned. But found the some areas of carpet looked quite dirty. The menu of breakfast was limited.

部屋の広さ、清潔さは満足。以下、不満点です ・バスタブ付きの部屋にしたのに、排水溝の蓋？が閉まらず、お湯をためられませんでした。フロントに言っても何も改善されず。自分でジップロックに水を入れて蓋をしてためました ・朝ごはんのビュッフェですが、無料なので仕方ないとはいえ、魯肉飯のあたましかなく、白米がないので炭水化物が食パンしかなかったのがびっくりしました。 ・冷蔵庫が本当に冷えない ・部屋が暗い、洗面台も暗いのでメイクが困りました。 ・予備のトイレットペーパーがなく、少し不安でした