What are the check-in and check-out times?

Check-in is from 14:00 until 00:00, and check-out is at 11:00. Early or late check-in/check-out may be available upon request, and guests should contact the property at least 48 hours before arrival to make arrangements.

Where is the hotel located in relation to key attractions?

The hotel is centrally located in Tokyo, within a 5-minute drive of Sensoji Temple and Tokyo Skytree. It is 0.4 miles (0.7 km) from Ueno Park and 2.4 miles (3.8 km) from Tokyo Dome. Nearby attractions include Ameyoko Shopping District (0.4 miles), Tokyo National Museum (0.5 miles), and Ueno Zoo (0.6 miles).

What are the hotel's policies for guests staying with children?

Children are allowed at the hotel, but specific age policies for free stays are not provided.

Ueno Urban Hotel in Tokyo

Average nightly price at Ueno Urban Hotel by month, last 12 months (USD)
Month	Average price
January	$77
February	$85
March	$99
April	$123
May	$95
June	$71
July	$76
August	$79
September	$79
October	$114
November	$116
December	$102

What guests think

Across varied reviews, Ueno Urban Hotel is praised for its convenient Ueno location near rail links and amenities, while rooms are consistently compact; service is frequently described as friendly, with cleanliness generally good but occasional lapses noted.

Noise from the busy road and variable soundproofing are mentioned by some guests. Facilities are simple, with key-card elevator access and a small laundry; breakfast was not provided during some stays. Expect a compact base best for simple, sleep-focused stays.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are simple, with key-card elevator access; laundry is available but space is small. Breakfast was not provided during some stays.

Related guest reviews

8

David

Oct 15, 2025

·

Stayed 6 nights

The room was a bit on the small side, but still very comfortable. The bathroom was very clean. Security was good - you needed a room key to access the elevator. The staff was very helpful. The laundry room was very small. The washing machine was very good, but the dryer was on the weak side (I had to hang my clothes to get 100% dry) The immediate area around the hotel is not the greatest (there is a very busy road right outside the hotel, but the road noise was reasonable) The hotel is very close to Ueno Station, Ueno Park and Ueno zoo. Ueno station can get you almost anywhere in Tokyo in a very short time. The park and zoo is a great spot to go to get away from the hustle and bustle of Tokyo. I would recommend the Ueno Urban Hotel very much.

10

evelyn

Nov 27, 2024

·

Stayed 2 nights

close to ueno station, so made it easy to walk to the subway and jr lines. clean, fast wifi , best of all there is no step up or down to get into the bathroom.

8

jeffrey

Nov 23, 2025

·

Stayed 2 nights

Been here a few times over the years, consistent but getting a bit used now, there was some cons going on so I would guess they are addressing that. No breakfast due to the work at the moment. All of Ueno is within walking distance so finding anything is easy.

8

PAO HSU

Jan 15, 2023

·

Stayed 1 night

空間不大，但房間內設施還蠻用心的

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10

Jimyung

May 10, 2024

·

Stayed 2 nights

홀로 여행할 때 묵기 좋았습니다 JR우에노역이랑 가깝고 다른 전철 노선도 그리 멀지 않은 위치입니다 조식은 없고 청소를 원하면 청소 요청 마크를 붙여두면 됩니다 쓰레기 비우기랑 수건까지 모두 다시 비치해 줍니다 더블베드지만 2인이 묵기엔 협소하니 참고하세요

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6

Nobuya

Oct 25, 2024

·

Stayed 1 night

Tea bags were prepared in the room, but it would be better if coffee bags were served.

8

Murakami

Jan 18, 2024

·

Stayed 2 nights

上野駅から近い。部屋が綺麗。バスルームのコンセントが１つなので、２つあると尚便利。

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8

KEISUKE

Apr 1, 2023

·

Stayed 2 nights

設備は普通。スタッフの対応がとても良かったです。

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8

ナオヒロ

Jun 27, 2023

·

Stayed 3 nights

いつも利用させてもらってます従業員方々の対応の良さ笑顔の良さ建物は古くなってるが部屋のきれいさ清掃がしっかりとしていて本当に気持ち良く泊まれています是非とも喫煙可能の部屋は無くさないで欲しいです

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10

マサユキ

Apr 7, 2024

·

Stayed 1 night

綺麗だったエレベーターの待ちが少ない

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Cleanliness

Many guests found rooms clean and tidy, but recurring issues include lingering odors (smoke or bathroom), dust or hairs, and occasional maintenance wear. Housekeeping is generally prompt, though results vary.

Related guest reviews

6

kazuhiro

Nov 14, 2025

·

Stayed 2 nights

目立つ所に何本か髪の毛が落ちていた

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6

Nok Yiu

Dec 17, 2022

·

Stayed 19,341 nights

入住房間的時侯，發現床單有血漬，被子有一大片黃色的漬，房間的wifi亦未能使用。向前檯反映時，前檯竟回應換上的床單被子已洗乾淨，只是未能清除污漬，其實床單被子是乾淨的。wifi的問題則要求說我們拔掉插頭，再連接試試看，但我們嘗試了都連接不上。初時前檯說給新的床單被子我們，後來上來房間看污漬和wifi的時候說給我們換房間，但只有一間，之後就沒有辦法了。後來入住的情況還好。徒步由酒店到JR上野的入谷口也很方便。

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2

Jinah

Nov 22, 2025

·

Stayed 2 nights

객실은 냉난방기기 하나도 생각보다 많이 좁고 외풍이 심합니다 화장실도 좁고 무엇보다 커튼과 창문을 열고 환기가 되지 않아 쾌쾌함이 그대로라 위생적이지 않았고 창문틀과 침대헤드에 먼지가 뿌옇게 앉아 좀 그랬어요 그리고 침대위 이불커버도 고정력없이 면보 하나 씌워놔 청결함이 떨어져 쾌적한 숙소가 아닌 여관 느낌이 나더라구요

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8

Tee

Nov 21, 2025

·

Stayed 7 nights

Small room.but clean as i expected. Check in and check out was so easy.

10

Steve

Mar 29, 2023

·

Stayed 1 night

Great staff and the room was very clean

2

yoshida

Dec 2, 2025

·

Stayed 1 night

部屋が臭い

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6

Ruiyi

Mar 30, 2024

·

Stayed 8 nights

The room was not very clean, but in a decent condition. Friendly staff, only a few blocks away from Ueno Station. It was very convenient for us to travel around Ueno, Asakusa, Tokyo, Shinjuku, and Shibuya.

10

Rachel

Nov 19, 2025

·

Stayed 1 night

Clean room, close to Ueno station reasonable amenities for price point. Left my kindle int he hotel room - waiting to hear back if they have found it!

6

Takara

Feb 17, 2024

·

Stayed 1 night

チェックインし部屋に入るとベッドカバーの上に毛が数本落ちていて、ベッドカバーもシワがあり前に使用した人の痕跡があり、気持ち悪かった。他は特に問題無し。

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2

Hassan

May 31, 2023

·

Stayed 7 nights

There was a strong smell coming from the bathroom, they let me change rooms but I guess smell is throughout the location. Rooms need upgrade, fridge didn’t cool, rooms are tiny for the price I paid…staff was good

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Rooms

Rooms are very small with compact bathrooms and basic in-room amenities. Soundproofing and Wi‑Fi reliability are mixed, and a few guests reported weak water pressure or underperforming fridges.

Related guest reviews

6

David

Nov 8, 2025

·

Stayed 1 night

Room was small but clean and in good condition. Staff was friendly and helpful.

6

Hing Kuen

Jan 23, 2023

·

Stayed 7 nights

房間很細, wifi都連不上

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8

TAKAFUMI

Feb 28, 2024

·

Stayed 1 night

お風呂シャワーの水圧が少し弱めです。

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4

Jamie

Oct 3, 2023

·

Stayed 4 nights

Its ok for one night, otherwise it becomes uncomfortable very quickly. The pillow is full of hard beans which left me with a headache and waking up to feel like id been in a fist fight. It would be nice if they left clean towels outside the door on days when the room doesnt get cleaned rather than the guest having to go to reception and ask for them. One big problem was the fridge not being cold. It was literally unuseable, and maybe even dangerous. One night is fine.

6

HIROTSUGU

Dec 6, 2025

·

Stayed 1 night

部屋が狭いシャワーごお湯になるまで時間がかかり過ぎ接客は丁寧

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8

KEUNJOO

Jan 29, 2026

·

Stayed 1 night

객실은 깨끗한데 좀 작았습니다. . .나머지는 평범한 수준

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8

George

Aug 9, 2023

·

Stayed 7 nights

Great property; close to ueno metro and convenient stores; cramped room size but shower/bathroom facilities fine; AC is a must in summer Tokyo and worked great; internet a bit spotty but recommend renting external wifi or download “external SIM card” as backup; great experience/stay for adventurous type; not for the 5-star crowd

6

RIN CHE

Nov 9, 2025

·

Stayed 2 nights

Small space (expected in Japan) but not very clean

6

CHEUNG LAM

Nov 28, 2025

·

Stayed 3 nights

还可以，就是大堂似旅馆，房间小了点

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2

Hassan

May 31, 2023

·

Stayed 7 nights

There was a strong smell coming from the bathroom, they let me change rooms but I guess smell is throughout the location. Rooms need upgrade, fridge didn’t cool, rooms are tiny for the price I paid…staff was good

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Service

Staff are widely praised as friendly, helpful, and accommodating, with smooth check-in/out and assistance such as luggage storage and forwarding. A few note self check-in feels impersonal or service varies by staff.

Related guest reviews

6

David

Nov 8, 2025

·

Stayed 1 night

Room was small but clean and in good condition. Staff was friendly and helpful.

10

Justin

Dec 1, 2025

·

Stayed 21 nights

Man it was awesome for my first time in Japan. The staff were so nice and talkative to me. I’m introverted so I appreciated it a lot. Ameyoko was so close to me. The hotel is smaller than expected but it was fine. You’re so close to everything it’s awesome. The train station is so close! Denny’s is very close too, my favorite place to eat in Japan. There’s not too much people where you’re overly stimulated. I’d stay in that hotel again. I want to go back, I’ll leave America right now.

8

Victor

Mar 26, 2025

·

Stayed 6 nights

The staff was very nice and helpful. Their English skills varied slightly, but they always made sure to understand! They also offer to help out with luggage forwarding (takyubin), which was very useful. The room was fairly small, but still big enough for two people and two large suitcases. The room was clean and had necessary amenities. In terms of location, the hotel is very nicely located, just 5 minutes walk from Ueno station, with great restaurants around!

10

Steve

Mar 29, 2023

·

Stayed 1 night

Great staff and the room was very clean

8

Marie Jo

Sep 30, 2024

·

Stayed 1 night

Helpful staff. Close to everything.

10

マナブ

May 27, 2023

·

Stayed 1 night

上野駅からも近く徒歩で行ける範囲です、フロントの応対も丁寧で客室も清潔でした。近くにコンビニもあるのでちょっとした買い出しなら大丈夫だと思います。

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10

Angelo

May 12, 2025

·

Stayed 6 nights

Great staff, the room had everything we needed and the location was perfect

8

MAN TIK

Nov 24, 2025

·

Stayed 1 night

Staff are helpful

8

etuko

Oct 31, 2024

·

Stayed 1 night

清潔でした。朝荷物を預けて外出しましたが、チェックイン時のフロントの対応が親切で良かったです。

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6

NEIL

Sep 8, 2025

·

Stayed 1 night

The staff were welcoming and friendly. They were also helpful and accommodating allowing me to leave my bag for the day before check in. I am still not a fan although this seems to be a Tokyo thing of self check in, even though the staff stand by you and complete this with you, it seems a bit pointless. The room - I have never seen so much dust under any bed before it gave me the shivers - I mentioned this at check out. The AC was also not very good - having stayed in 3 other Japanese hotels at this point - the AC would not cool the room below 27c (it was set to 15c) at night, this concern was mentioned to the staff who felt there were no problems with the AC. If the cleanliness and AC were improved then this hotel could be recommended. The hotel is in a good location to be able to get the express train to the airport.

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Location

Consistently praised for proximity to Ueno Station, Ueno Park and Ameyoko, with easy access to JR, metro, and Narita links. Some report street or traffic noise due to the busy road outside.

Related guest reviews

8

David

Oct 15, 2025

·

Stayed 6 nights

The room was a bit on the small side, but still very comfortable. The bathroom was very clean. Security was good - you needed a room key to access the elevator. The staff was very helpful. The laundry room was very small. The washing machine was very good, but the dryer was on the weak side (I had to hang my clothes to get 100% dry) The immediate area around the hotel is not the greatest (there is a very busy road right outside the hotel, but the road noise was reasonable) The hotel is very close to Ueno Station, Ueno Park and Ueno zoo. Ueno station can get you almost anywhere in Tokyo in a very short time. The park and zoo is a great spot to go to get away from the hustle and bustle of Tokyo. I would recommend the Ueno Urban Hotel very much.

10

Riley

Apr 4, 2025

·

Stayed 4 nights

Easy access to ueno station and station to narita. Easy access to akihabara via yamanote or walking

6

Alex

May 18, 2024

·

Stayed 1 night

The property is run down. The room was reasonably clean, but the walls were full of dents and marks. The staff were a mixed bag - some were polite and helpful, some less so. There was also a lot of noise - not from the train station, but from the street outside. I would not stay here again unless I absolutely had to be right next to Ueno station, and even then there might be better options.

8

Victor

Mar 26, 2025

·

Stayed 6 nights

The staff was very nice and helpful. Their English skills varied slightly, but they always made sure to understand! They also offer to help out with luggage forwarding (takyubin), which was very useful. The room was fairly small, but still big enough for two people and two large suitcases. The room was clean and had necessary amenities. In terms of location, the hotel is very nicely located, just 5 minutes walk from Ueno station, with great restaurants around!

10

Wylie

Mar 23, 2024

·

Stayed 4 nights

This hotel had quick access to Ueno Station and several convenience stores.

10

Harjanto

Apr 2, 2023

·

Stayed 2 nights

Perfect location, it’s very near to the train station and ueno park, many dining option around the area, also supermarket just accross the street

8

Alex

Aug 20, 2025

·

Stayed 2 nights

Good location very close to ueno station. If you are coming in and out of narita, there is a airport train nearby as well.

6

Yoko

Feb 15, 2025

·

Stayed 1 night

上野駅から近くて便利。

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10

Archie

Nov 23, 2024

·

Stayed 6 nights

Close to shopping and dining area. Affordable. Clean. Close to Ueno Station, Train to Narita.

10

Harold

Nov 23, 2025

·

Stayed 3 nights

Had my best sleeps in this hotel. It’s just a 5 minute walk to the Ueno station and the walking streets for dining

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Dining

Breakfast was not offered or was temporarily unavailable in several reviews. No other on-site dining feedback appears.

Related guest reviews

8

jeffrey

Nov 23, 2025

·

Stayed 2 nights

Been here a few times over the years, consistent but getting a bit used now, there was some cons going on so I would guess they are addressing that. No breakfast due to the work at the moment. All of Ueno is within walking distance so finding anything is easy.

10

Jimyung

May 10, 2024

·

Stayed 2 nights

홀로 여행할 때 묵기 좋았습니다 JR우에노역이랑 가깝고 다른 전철 노선도 그리 멀지 않은 위치입니다 조식은 없고 청소를 원하면 청소 요청 마크를 붙여두면 됩니다 쓰레기 비우기랑 수건까지 모두 다시 비치해 줍니다 더블베드지만 2인이 묵기엔 협소하니 참고하세요

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1 $136	2 $100	3 $154
4 $85	5 $93	6 $105	7 $101	8 $113	9 $114	10
11 $115	12 $84	13 $120	14 $122	15 $141	16 $142	17 $141
18 $88	19 $87	20 $101	21 $108	22 $115	23 $126	24 $171
25 $91	26 $91	27 $97	28 $123	29 $116	30 $111	31 $150

Ueno Urban Hotel

Prices for Ueno Urban Hotel

Monthly average prices

About this property

Location

Room options

Semi Double Room, Smoking

Double Room

Compact Twin Room

Compact Twin Room, Smoking

Double Room, Smoking

Semi Double Room

Guest reviews of Ueno Urban Hotel

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

FAQs about Ueno Urban Hotel

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21	22	23	24	25	26
27 $55	28 $49	29 $67	30 $85