The Castle Collection 14 Cook Street

Great place to stay. Close to everything. Lots of space. Good kitchen.

Amazing spacious apartment. Key codes sent in plenty of time. Security deposit returned within hoyrs of check out. Will definitely use again

Clean room and comfy bed

Fabulous. Clean, excellent facilties. All u need except a hairdryer.

The apartment was well laid out and generally comfy but needed frosted glass in all the bottom panels of the windows (only in bedroom areas) as there was nothing but concrete and stairwell windows to see. Luckily there were very nice curtains and plenty of lighting options. The bed was comfy and clean The frying pan was difficult to clean and had been put away dirty - I assume by the previous occupants. There was a health & safety concern in the shower as the cover came off the plug hole when the water backed up during a shower to reveal a very sharp rusty spike which I just managed to avoid standing on. This occurred on the last day of our stay and so there was no chance for the situation to be rectified whilst we were there. We did contact the hotel group prior to submitting this feedback but did not receive a response.