Abaton Island Resort & Spa

Amazing, luxury hotel with amazing views surrounding the whole hotel. We went towards the end of September so it was quieter and the weather was still great. Food at all the restaurants, including the breakfast and dinner buffet was amazing, some of the best we’ve had whilst away. Food at the restaurants can take a while to come, but it is because the food is freshly made and you can taste the difference. The only downside and why I gave 4 star instead of 5 star is because of the lack of accessible free drinking water on the hotel. To me this is a basic human need especially whilst in the sun and should not be used to make money. On the hotel site it’s self you can drink small bottles of water in mini bar which are €3.50 each, or in the hotel shop there were only a few small bottles for €0.90. Please just make it easier for people to drink water. We walked to the supermarket a 5 minute walk away every day to buy big bottles of water. We stayed in the luxury private pool seafront room which was incredible, waking up everyday to sit on our terrace with views of the beautiful beach and have our own pool overlooking it was very special. The beach was lovely, there is a small bit right in front of our room near the Elemis restaurant that is sandy and you can swim in.

Amazing customer service! Really happy with our stay and the grounds are lovely too! We came for our honeymoon and were treated so well.

We purposely chose a room with a plunge pool but the water was too cold to enjoy it

Nice lobby and nice staff. Good breakfast. That’s where the good ends. The hotel itself is quite old and in need of good renovation. There are some signs of limited updates, but overall the facility is showing its age. Overall, it feels like an old all inclusive hotel in Cancun that have seen its better days. The worst part is how the shower and sink and toilet are played out. Insanity. We wouldn’t pick it again if we were in Crete.

Well designed. Nice interior. Good breakfast catering.