Is parking available at the hotel?

Nearby parking is available for EUR 25 per day, located approximately 1148 ft away. No reservation is required.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is served on weekdays from 7 AM to 10 AM and on weekends from 7:00 AM to 11 AM for a fee of approximately EUR 23 to 26 per person.

Does the hotel allow pets?

Pets are allowed at the hotel with a fee of EUR 35 per pet, per night. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is from 3:00 PM to 11:30 PM, and check-out is by 12:00 PM. Early or late check-in/check-out may be available upon request and could incur additional charges.

What accessibility features does the hotel offer?

The hotel has limited wheelchair accessibility, including step-free entrances and facilities. Specific details about accessible rooms and bathrooms are not provided.

What is the hotel's location in relation to key landmarks?

The hotel is centrally located in Marseille, just a 4-minute drive from Grand Port Maritime and 6 minutes from Velodrome Stadium. It is 4.4 mi (7.1 km) from Marseille Provence Cruise Terminal and 3.6 mi (5.7 km) from Prado Beach.

What are the policies for guests staying with children?

Children are allowed at the hotel, and the minimum age for children to stay for free is not specified.

NH Collection Marseille - 4-Star Hotel in France

Average nightly price at NH Collection Marseille by month, last 12 months (USD)
Month	Average price
January	$139
February	$129
March	$146
April	$162
May	$198
June	$211
July	$167
August	$154
September	$216
October	$183
November	$147
December	$138

What guests think

Across many reviews, NH Collection Marseille is praised for its friendly, professional staff, spacious and comfortable rooms, strong cleanliness, and a standout breakfast, all in a convenient location within walking distance of the Old Port, Le Panier, and transit.

However, multiple guests note difficult parking and the lack of on-site options or car drop-off. Some rooms facing busy streets or the rear can be noisy, and a few travelers felt the immediate area is less appealing at night. A minority report inconsistent evening responsiveness at reception, a small under-equipped gym, occasional AC or water-pressure issues, and limited or closed restaurant service on certain days. Overall, it suits city breaks focused on walking and sightseeing, with a few trade-offs around parking and certain facilities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Parking is a recurring difficulty with no on-site options or drop-off; guests use distant or costly garages. The gym is described as small and not well maintained, and the on-site restaurant can be limited or closed at times; some mention ongoing works.

Related guest reviews

8

Marcos

Jul 3, 2023

·

Stayed 1 night

Fine hotel. Only trouble is parking if you're driving in.

8

Fernando

Mar 18, 2025

·

Stayed 1 night

El hotel está muy bien, cuenta con instalaciones modernas, limpias y bonitas. La ubicación también es buena. Lo único es que si llevas coche no te recomendaría hospedarte en este hotel ya que no cuenta con car lobby ni estacionamiento propio o con convenio, además el estacionamiento no está cerca.

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8

vanessa

Apr 26, 2024

·

Stayed 1 night

Hotel super bom, porem sem estacionamento e sem local para carga e descarga. Como reservei em função desta comodidade foi decepcionante nao ter.

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6

Ashley

Aug 2, 2024

·

Stayed 2 nights

Didn’t receive room upgrade. Gym was too small. Not maintained. No waters in the gym, in the morning until complaints. Staff were very nice. Front desk. Cleaners. Breakfast was nice.

8

Frank

Jun 23, 2023

·

Stayed 2 nights

Très bon séjour . Par contre nous n’avons pas eu les boissons offertes auxquelles nous avions droit comme indiqué sur notre réservation hôtels.com. L’hôtel est bien placé en centre-ville, facilement accessible à pieds des lieux à voir. Nous étions véhiculés et là c’est un gros problème. Quartier populaire, parking à quelques centaines de mètres de l’hôtel. Le ticket de 15% de l’hôtel n’a pas fonctionné et le parking étant très étroit, nous avons accroché notre véhicule aux bornes de sortie, une porte entière a refaire.

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8

Marietta

Feb 7, 2024

·

Stayed 2 nights

Very clean, well cared for. Hotel is still under construction. Not near any restaurants, cafes. Those that are close are a little down at the heel. Restaurant in hotel is ok.

8

Maria Cecilia

Oct 12, 2025

·

Stayed 1 night

Falta estacionamiento,

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10

Richard

May 28, 2024

·

Stayed 1 night

Very nice room, very clean, and spacious. The only restaurant on site served a very limited menu, and one person to service the entire restaurant. I will say that the food was good although they were out of a lot of the things that were on the menu.

10

TCHOON GUN

Apr 14, 2024

·

Stayed 1 night

Pas de parking à disposition

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8

Qi

Aug 7, 2024

·

Stayed 1 night

A good location and spacious room. Only parking may be a little tricky after certain hour.

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Cleanliness

Cleanliness is widely praised in rooms and common areas. A few reviews note issues such as bathroom mold, missed dusting, or unpleasant corridor odors.

Related guest reviews

10

jose

Jul 22, 2025

·

Stayed 1 night

Amazing hotel! Everything was nice and clean.

8

soo hyang

Jan 28, 2026

·

Stayed 1 night

Clean room and nice staff

10

Dilek

Jun 14, 2025

·

Stayed 5 nights

Great location, comfortable room, helpful staff. Clean

10

Katherine

Jul 1, 2025

·

Stayed 2 nights

Very nice hotel and well appointed. Room was clean and spacious. I would definitely recommend a stay here. It is located in a convenient location.

10

Irene

Oct 26, 2023

·

Stayed 3 nights

Room is spacious, clean with good air conditioning. Easy access to train station and old port. Staff service is good, especially those at the restaurant.

10

Sandra

Aug 7, 2024

·

Stayed 1 night

Professional staff, very clean and luxurious!

10

Xiao Zhou

Oct 28, 2025

·

Stayed 1 night

Clean room, friendly staff, excellent location

6

Ludovic

Aug 10, 2023

·

Stayed 4 nights

Les chambres sont spacieuses et confortables mais la poussière n’avait pas été faite correctement et la nourriture servie par le room-service était moisie!!

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10

Mathieu

Oct 8, 2023

·

Stayed 1 night

Sejour parfait, pour la 5ème fois dans cet hôtel. L'accueil, le confort, l'espace, la propreté et la localisation tout est parfait.

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6

Stéphanie

May 29, 2025

·

Stayed 1 night

Joint salle de bain moisi, tapis chambre salle, hôtel qui a mal vieilli

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Rooms

Rooms are generally spacious and comfortable, with good beds and some with views. Some guests report street or courtyard noise, dated mattresses, weak water pressure or seasonal AC limitations, and a few rooms feel dark.

Related guest reviews

10

ann

Oct 7, 2025

·

Stayed 2 nights

Beautiful spacious room with a view! Hotel is in easy walking distance to the waterfront and all the museums and historic sites. We walked down from the train station easily but we took a Bolt to go back as it is uphill. The staff here was very friendly and gave us some good pointers. Highly recommend .

8

Claudia

Jun 4, 2025

·

Stayed 4 nights

Lage gut abseits des Trubels. Tram vor der Tür. Sehr gutes Frühstück. Zimmer war etwas dunkel und laut. Personal sehr freundlich und hilfsbereit.

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10

Dan

Apr 19, 2024

·

Stayed 3 nights

Quiet clean good location

6

Paul

Oct 2, 2025

·

Stayed 1 night

Parking outside is almost impossible - park in the secure car park 200 metres up the road and walk. Nice hotel, but my water pressure was almost nil - the shower completely stopped for about 2 minutes and then came on cold. The staff are great, the breakfast is great, just some plumbing issues to sort out…

10

Maeva

Dec 23, 2025

·

Stayed 1 night

Le petit-déjeuner est varié, copieux et composé de produits frais, parfaitement à la hauteur d’un véritable établissement 4 étoiles. Nous avons particulièrement apprécié le souci du détail. L’hôtel bénéficie d’un emplacement idéal, à proximité des Terrasses du Port et de la cathédrale de la Major. Le personnel de la réception est très aimable et d’un grand professionnalisme. La chambre était spacieuse, avec une literie très confortable. Nous avons également eu la agréable surprise d’être surclassés, avec le petit-déjeuner offert, ce qui a rendu notre séjour encore plus appréciable.

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10

Olga

Apr 21, 2022

·

Stayed 5 nights

Hemos pasado unos días de vacaciones alojadas en este hotel. La ubicación es excepcional. A 5' del puerto, de Terrasses du Port y del metro. La habitación espaciosa, pero recomendamos escoger interior, ya que se oía mucho ruido de tranvías, bus y coches.

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10

Irene

Oct 26, 2023

·

Stayed 3 nights

Room is spacious, clean with good air conditioning. Easy access to train station and old port. Staff service is good, especially those at the restaurant.

6

Ruth

Jul 5, 2023

·

Stayed 1 night

We had no hot water, but were not informed when we checked in. The manager at that time was VERY accommodating and kind and helped us out. The room was awful. It was sterile, almost hostile, in the way it looked. Stark and bare and just pushed us out as soon as possible. No one would like it in that space. The noise from the street, garbage collectors at 10:30 pm and street cleaners at 6 a.m. made it impossible to sleep for any significant amount of time. I would never ever recommend this hotel to anyone although the staff was very nice.

8

Laurie

Mar 25, 2025

·

Stayed 3 nights

We arrived a little earlier than normal. Check-in , stuff was great accommodating. We like the location of the hotel very convenient to shopping restaurants in the port. The only thing we didn’t like about this hotel is the bedding was very old. The mattress was old. It was squeaky. The duvet covers were torn in several places. It just seemed that they could’ve done a better job maintaining some of the amenities in the room and replacing the aging mattresses.

10

Derek Anthony

Feb 25, 2023

·

Stayed 3 nights

Excellent stay ! Great staff , room was large and great view of main cathedral. Easy walk to main port. Great breakfast! 10 minute walk to train station.

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Service

Service is frequently described as friendly, professional and helpful, with smooth check-in and occasional upgrades. Several reviews cite inconsistent responsiveness in the evenings and issues with recognizing bookings or loyalty perks.

Related guest reviews

10

Robin

May 18, 2025

·

Stayed 2 nights

They did not have our Expedia reservation in the system. They had to look up reservation (using paper work I had bought for backup) and indicated that they almost did not have a room for us. Not a good thing when checking in to hotel after travel.

2

Niels

May 16, 2024

·

Stayed 2 nights

Really bad experince with a room which smelled like a sewer but even more an evening staff absolutely beyond any kind of service or skill both nights i spend there.

6

Ali

Feb 21, 2025

·

Stayed 3 nights

L'hôtel est très bien équipé et parfaitement entretenu. Les services sont complets : salle de sport, restaurant, et un petit-déjeuner exceptionnel, sans doute l'un des meilleurs que j'ai pu voir après près de 150 nuits d'hôtel en 2024. Seul bémol : le personnel d'accueil. Mis à part Filipo, qui est un véritable professionnel, toujours avenant et sympathique, les autres membres de l'accueil sont froids et ne prennent même pas la peine de dire bonjour. Dommage pour un établissement de ce standing.

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10

Maxime

Aug 27, 2025

·

Stayed 1 night

As usual, perfect two nights in a quiet and safe area of Marseille. Hotel is 10mins walk away from the old harbor and 5min walk from a big mall, the Major Cathedral and Mucem museum. The staff were very nice and helpful. I will definitely stay there again!

10

Rafik

Feb 18, 2026

·

Stayed 1 night

Top à tout point de vue ! L’équipe est super sympa

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10

Maeva

Dec 23, 2025

·

Stayed 1 night

Le petit-déjeuner est varié, copieux et composé de produits frais, parfaitement à la hauteur d’un véritable établissement 4 étoiles. Nous avons particulièrement apprécié le souci du détail. L’hôtel bénéficie d’un emplacement idéal, à proximité des Terrasses du Port et de la cathédrale de la Major. Le personnel de la réception est très aimable et d’un grand professionnalisme. La chambre était spacieuse, avec une literie très confortable. Nous avons également eu la agréable surprise d’être surclassés, avec le petit-déjeuner offert, ce qui a rendu notre séjour encore plus appréciable.

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10

SAMIR

Mar 6, 2023

·

Stayed 1 night

The staff at the desk Alessandra Sara Were super helpful !!

10

Rodrigo

Mar 24, 2025

·

Stayed 9 nights

Atendimento incrivel e muito atencioso! Um dos melhores serviços da rede NH que já usamos! Top!

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6

Arshaan

Jun 18, 2024

·

Stayed 1 night

The property is really well located being close to the port as well as the Les Terrases Mall. The room and hotel was also extremely clean, however post 7pm the staff didn’t answer the phone not just for room service but also to ask about available cab services to the airport

2

Roland

Jun 6, 2024

·

Stayed 1 night

One of rooms had no air conditioning working and the front of house to begin with unhelpful and arrogant

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Location

Very convenient for exploring Marseille, within walking distance of the Old Port, Le Panier, museums and transit. Some guests felt the immediate area lacks appeal at night, and drivers find access and parking challenging.

Related guest reviews

10

Cynthia

Jul 19, 2023

·

Stayed 2 nights

The beautiful hotel did not fit in with the area. I would stay closer to the water next time as that area seemed better. Hotel was a gem and amazing. Just the area not ideal for visitors.

10

Maxime

Aug 27, 2025

·

Stayed 1 night

As usual, perfect two nights in a quiet and safe area of Marseille. Hotel is 10mins walk away from the old harbor and 5min walk from a big mall, the Major Cathedral and Mucem museum. The staff were very nice and helpful. I will definitely stay there again!

10

Jorge

Jun 28, 2025

·

Stayed 7 nights

The location is great and conveniently close to transportation, and port. Many food options available with close proximity. The staff are friendly and welcoming. Overall, the price is great considering the above.

8

Simon

Dec 27, 2024

·

Stayed 1 night

Great hotel in a not so great location.

10

Maeva

Dec 23, 2025

·

Stayed 1 night

Le petit-déjeuner est varié, copieux et composé de produits frais, parfaitement à la hauteur d’un véritable établissement 4 étoiles. Nous avons particulièrement apprécié le souci du détail. L’hôtel bénéficie d’un emplacement idéal, à proximité des Terrasses du Port et de la cathédrale de la Major. Le personnel de la réception est très aimable et d’un grand professionnalisme. La chambre était spacieuse, avec une literie très confortable. Nous avons également eu la agréable surprise d’être surclassés, avec le petit-déjeuner offert, ce qui a rendu notre séjour encore plus appréciable.

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10

Julia

Sep 13, 2023

·

Stayed 1 night

Very convenient location - close to the Port, station, Metros.

8

Marietta

Feb 7, 2024

·

Stayed 2 nights

Very clean, well cared for. Hotel is still under construction. Not near any restaurants, cafes. Those that are close are a little down at the heel. Restaurant in hotel is ok.

6

Louis Martin

Apr 16, 2024

·

Stayed 1 night

Chambre propre et confortable. Pas très bien situé car il n’y a rien autour et quartier plutôt inquiétant le soir. Personnel bof. Attention : Bien que l’hôtel mentionne Parking ce n’est pas vrai . Il vous envoi à un parking situé à 500M sans vous mentionner que ce parking est au tarif prohibitif de 42 euros!! pour une nuitée. Plus cher qu’à Monaco.

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10

Annie-Claude

Aug 14, 2025

·

Stayed 2 nights

Emplacement idéal pour se déplacer à pied. Quartier Le Panier magnifique! Personnel accommodant et accueillant.

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10

Sylvain

Oct 21, 2024

·

Stayed 2 nights

Hotel moderne et confortable à moins de 10 min à pied du vieux port

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Dining

Breakfast is repeatedly praised as varied and high quality. The restaurant and room-service offer can be limited or closed on some days, with isolated complaints about food quality.

Related guest reviews

8

Cristobal

Aug 7, 2025

·

Stayed 2 nights

Muy bonito hotel, lástima que los domingos no tienen servicio de comida en el hotel te ofrecen pizza congelada

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10

Patrick

Mar 26, 2025

·

Stayed 5 nights

War ein angenehmer Aufenthalt - Frühstück ist super

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10

Bassam

Aug 24, 2025

·

Stayed 2 nights

Ich hatte das Glück mit Selma und Felipe zu tun zu haben. Ein sehr sehr freundliches und hilfsbereites Personal. Das Hotel insgesamt war super sauber und das Frühstück war super lecker. Immer wieder gerne, weil auch wirklich alles fußläufig möglich.

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10

Maeva

Dec 23, 2025

·

Stayed 1 night

Le petit-déjeuner est varié, copieux et composé de produits frais, parfaitement à la hauteur d’un véritable établissement 4 étoiles. Nous avons particulièrement apprécié le souci du détail. L’hôtel bénéficie d’un emplacement idéal, à proximité des Terrasses du Port et de la cathédrale de la Major. Le personnel de la réception est très aimable et d’un grand professionnalisme. La chambre était spacieuse, avec une literie très confortable. Nous avons également eu la agréable surprise d’être surclassés, avec le petit-déjeuner offert, ce qui a rendu notre séjour encore plus appréciable.

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8

deise

Jul 10, 2025

·

Stayed 2 nights

Hotel impecável, ofereceu roupões e pantufas. Roupas de cama e toalhas de boa qualidade. Café da manhã espetacular típico francês incluía até creme Broly

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6

Carolyn

Mar 14, 2023

·

Stayed 1 night

Restauant had group and was closed to others - room service was then required, it was just OK. AC did not work because either the hotel is in 'heat' mode or 'AC' mode depending on the time of the year and the room was hot so sleeping was miserable.

10

Richard

May 28, 2024

·

Stayed 1 night

Very nice room, very clean, and spacious. The only restaurant on site served a very limited menu, and one person to service the entire restaurant. I will say that the food was good although they were out of a lot of the things that were on the menu.

10

Pierre

Oct 27, 2025

·

Stayed 1 night

Hotel bien placé Petit déjeuner tres bien Hitel confortable, classique et sans surprise

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10

Yong

May 30, 2025

·

Stayed 5 nights

Great breakfast. Although the hotel is not at the old port, it is not far from it and also close to other shopping area.

6

Ludovic

Aug 10, 2023

·

Stayed 4 nights

Les chambres sont spacieuses et confortables mais la poussière n’avait pas été faite correctement et la nourriture servie par le room-service était moisie!!

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Su	Mo	Tu	We	Th	Fr	Sa
1 $114	2 $113	3 $166	4 $130	5 $128	6 $113	7 $126
8 $128	9 $119	10 $112	11 $113	12 $113	13 $113	14 $117
15 $110	16 $117	17 $189	18 $146	19 $130	20 $117	21 $117
22 $111	23 $123	24 $173	25 $133	26 $131	27 $126	28 $121
29 $110	30 $113

NH Collection Marseille

Prices for NH Collection Marseille

Monthly average prices

About this property

Location

Room options

Suite (Extra Bed 2 Adults + 2 Children)

Superior Room (Extra Bed 2 Adults + 1 Child)

Premium Room (Extra Bed 2 Adults + 2 Children)

Family Room, Connecting Rooms (2Ad+2Ch)

Suite

Superior Room

Family Room, Connecting Rooms (Extra Bed 4Ad+1Ch)

Premium Room (Extra Bed 4 Adults)

Deluxe Room (Extra Bed 4 Adults)

Suite (Room, Extra Bed 4 Adults)

Premium Room

Deluxe Room

Superior Room (Extra Bed 3 Adults)

Deluxe Room (Extra Bed 2 Adults + 1 Child)

Family Room (2 Adults + 2 Children)

Family Room (Extra Bed 4 Adults)

Family Room, Connecting Rooms (3Ad+1Ch)

Family Room, Connecting Rooms (Extra Bed 3Ad+2Ch)

Family Room

Guest reviews of NH Collection Marseille

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about NH Collection Marseille

Considering this hotel for your Marseille trip?

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23	24
25 $150	26 $126	27 $144	28 $118	29 $153	30 $130	31 $126