Name: Crystal Inn - Sugarland
Address: 9720 South Texas 6, Sugar Land, Texas, United States of America, Sugar Land, Texas, US
Price range: $64–$94 per night
Rating: 7.98

What guests think

At Crystal Inn - Sugarland, guests often find a budget-friendly, recently updated stay with generally clean rooms, quick check-ins, and standout showers, though some reviews note occasional maintenance issues and uneven service policies or interactions.

Room comfort is mixed: several guests cite very poor mattresses, while others appreciate modern touches from recent renovations, plus a report of a small room and noise from outside. Expect a straightforward budget stay with some modern touches.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Showers draw praise, and smoking rooms are available. Some report issues such as a nonworking shower, broken lights or TV, and a missing iron.

Related guest reviews

2

Justin

Mar 16, 2025

·

Stayed 1 night

Shower didnt work.

10

Megan

Jul 19, 2024

·

Stayed 1 night

Awesome shower

6

Saad Ali

Jan 3, 2024

·

Stayed 1 night

Check-in took 15 minutes. Paid $10 for extra guest (a 6 year old. Lolz) they didn't bother to provide extra bed or towel or any accessories. Body lotion was half filled in the toilet. They didn't bother putting toilet roll in the toilet roll holder, which was lying down. Tissue quality was poor. Lastly they didn't have iron in the room. Hope this was one off incident. Otherwise a hotel with 8/10 rating could and should have done better.

10

Angela

Sep 20, 2023

·

Stayed 1 night

Love this little spot! Shower head was a nice treat! Definitely will be returning.

8

Rachel

Jan 1, 2024

·

Stayed 6 nights

Was able to have late check in and check out with no issues or extra charges. Renovated bath & flooring. It was convenient to have the kitchenette, microwave & mini-fridge.

4

Joseph

Jul 30, 2024

·

Stayed 1 night

This place is just ok. Terrible bed, questionable guests and the staff was pretty rude. The lights didn’t work properly and the TV was broken. Spend a little more for a better place.

8

Isabella

Mar 27, 2024

·

Stayed 1 night

Staff was decent. Not super friendly but I wasn’t expecting top tier service. The room is AMAZING for what it’s worth. Having access to smoking rooms in these days is so rare and the room has a very clean and modern feel.

8

Michael

Jan 1, 2024

·

Stayed 1 night

The staff was very friendly. The shower is really nice with spouts from the ceiling and walls. Only had smoking rooms available. The floors were dirty and the blanket had cigarette burns in it. There was something left in the fridge. I could hear all the noise outside, but it was New Years and there's a fireworks stand next to it. That's not really their fault. The price was a bargain, though.

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AI-generated summary based on recent guest reviews

Cleanliness

Many guests describe rooms and the property as very clean or well maintained. A few note lapses like dirty floors, cigarette burns on blankets, leftover items in the fridge, and inconsistent bathroom supplies.

Related guest reviews

8

Keisha

Apr 25, 2024

·

Stayed 10 nights

Simple low budget place to stay. Very clean

10

daniyal

Aug 1, 2024

·

Stayed 1 night

Great place to stay clean room like new would love to come back

6

Saad Ali

Jan 3, 2024

·

Stayed 1 night

Check-in took 15 minutes. Paid $10 for extra guest (a 6 year old. Lolz) they didn't bother to provide extra bed or towel or any accessories. Body lotion was half filled in the toilet. They didn't bother putting toilet roll in the toilet roll holder, which was lying down. Tissue quality was poor. Lastly they didn't have iron in the room. Hope this was one off incident. Otherwise a hotel with 8/10 rating could and should have done better.

10

Elaine

Mar 4, 2024

·

Stayed 2 nights

The room was nice, cleaned and was in a great location for what we needed. I thank the staff. They were wonderful!

10

Julián

Jun 17, 2024

·

Stayed 1 night

Nice clean place

10

Leona

Dec 19, 2024

·

Stayed 1 night

Very clean nice stuff

10

Aidul

Sep 21, 2025

·

Stayed 1 night

Easy check in and rooms are clean

8

Isabella

Mar 27, 2024

·

Stayed 1 night

Staff was decent. Not super friendly but I wasn’t expecting top tier service. The room is AMAZING for what it’s worth. Having access to smoking rooms in these days is so rare and the room has a very clean and modern feel.

8

Michael

Jan 1, 2024

·

Stayed 1 night

The staff was very friendly. The shower is really nice with spouts from the ceiling and walls. Only had smoking rooms available. The floors were dirty and the blanket had cigarette burns in it. There was something left in the fridge. I could hear all the noise outside, but it was New Years and there's a fireworks stand next to it. That's not really their fault. The price was a bargain, though.

10

Rukmini Srikant

Aug 7, 2023

·

The property was very well maintained and the staff were very helpful.

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AI-generated summary based on recent guest reviews

Rooms

Modernized rooms are noted, but comfort varies: multiple reviews mention very uncomfortable mattresses, plus a report of a small room and noise from outside.

Related guest reviews

6

Michael

Jul 22, 2024

·

Stayed 1 night

Everything was fine except the worst mattress I’ve ever tried to sleep on. I swear I’m not sure it was really a mattress.

10

daniyal

Aug 1, 2024

·

Stayed 1 night

Great place to stay clean room like new would love to come back

10

Elaine

Mar 4, 2024

·

Stayed 2 nights

The room was nice, cleaned and was in a great location for what we needed. I thank the staff. They were wonderful!

8

Amanda M

Aug 8, 2023

·

Stayed 2 nights

Small room

8

Rachel

Jan 1, 2024

·

Stayed 6 nights

Was able to have late check in and check out with no issues or extra charges. Renovated bath & flooring. It was convenient to have the kitchenette, microwave & mini-fridge.

4

Joseph

Jul 30, 2024

·

Stayed 1 night

This place is just ok. Terrible bed, questionable guests and the staff was pretty rude. The lights didn’t work properly and the TV was broken. Spend a little more for a better place.

8

Isabella

Mar 27, 2024

·

Stayed 1 night

Staff was decent. Not super friendly but I wasn’t expecting top tier service. The room is AMAZING for what it’s worth. Having access to smoking rooms in these days is so rare and the room has a very clean and modern feel.

8

Michael

Jan 1, 2024

·

Stayed 1 night

The staff was very friendly. The shower is really nice with spouts from the ceiling and walls. Only had smoking rooms available. The floors were dirty and the blanket had cigarette burns in it. There was something left in the fridge. I could hear all the noise outside, but it was New Years and there's a fireworks stand next to it. That's not really their fault. The price was a bargain, though.

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AI-generated summary based on recent guest reviews

Service

Check-in is often quick, and several guests found staff friendly or helpful. Others reported rude interactions, slow check-in, and extra fees for additional guests.

Related guest reviews

2

Anthony

Jun 18, 2024

·

Stayed 1 night

they charged me 25$ to have my girlfriend stay in the room because she arrived later than me

6

Saad Ali

Jan 3, 2024

·

Stayed 1 night

Check-in took 15 minutes. Paid $10 for extra guest (a 6 year old. Lolz) they didn't bother to provide extra bed or towel or any accessories. Body lotion was half filled in the toilet. They didn't bother putting toilet roll in the toilet roll holder, which was lying down. Tissue quality was poor. Lastly they didn't have iron in the room. Hope this was one off incident. Otherwise a hotel with 8/10 rating could and should have done better.

10

Elaine

Mar 4, 2024

·

Stayed 2 nights

The room was nice, cleaned and was in a great location for what we needed. I thank the staff. They were wonderful!

10

Marlene

Sep 13, 2025

·

Stayed 1 night

Quick and easy check in.

10

Aidul

Sep 21, 2025

·

Stayed 1 night

Easy check in and rooms are clean

2

Delisa

Aug 14, 2024

·

Stayed 1 night

Staff extremely rude, was able to book four guest and they stated after I went into the room they only allow two ppl per room. I had to record the interaction to get any type of consideration. It was horrible

4

Joseph

Jul 30, 2024

·

Stayed 1 night

This place is just ok. Terrible bed, questionable guests and the staff was pretty rude. The lights didn’t work properly and the TV was broken. Spend a little more for a better place.

8

Isabella

Mar 27, 2024

·

Stayed 1 night

Staff was decent. Not super friendly but I wasn’t expecting top tier service. The room is AMAZING for what it’s worth. Having access to smoking rooms in these days is so rare and the room has a very clean and modern feel.

8

Michael

Jan 1, 2024

·

Stayed 1 night

The staff was very friendly. The shower is really nice with spouts from the ceiling and walls. Only had smoking rooms available. The floors were dirty and the blanket had cigarette burns in it. There was something left in the fridge. I could hear all the noise outside, but it was New Years and there's a fireworks stand next to it. That's not really their fault. The price was a bargain, though.

10

Rukmini Srikant

Aug 7, 2023

·

The property was very well maintained and the staff were very helpful.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Not enough information in reviews.

Related guest reviews

10

Elaine

Mar 4, 2024

·

Stayed 2 nights

The room was nice, cleaned and was in a great location for what we needed. I thank the staff. They were wonderful!

8

Michael

Jan 1, 2024

·

Stayed 1 night

The staff was very friendly. The shower is really nice with spouts from the ceiling and walls. Only had smoking rooms available. The floors were dirty and the blanket had cigarette burns in it. There was something left in the fridge. I could hear all the noise outside, but it was New Years and there's a fireworks stand next to it. That's not really their fault. The price was a bargain, though.

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AI-generated summary based on recent guest reviews

Dining

Not enough information in reviews.

Related guest reviews

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $64	17 $72	18 $93	19 $93
20 $81	21 $81	22 $77	23 $77	24 $77	25 $94	26 $94
27 $77	28 $77	29 $77	30 $77

Su	Mo	Tu	We	Th	Fr	Sa
				1 $77	2 $94	3 $94
4 $77	5 $77	6 $77	7 $77	8 $77	9 $94	10 $94
11 $77	12 $77	13 $77	14 $77	15 $77	16 $94	17 $94
18 $77	19 $77	20 $77	21 $77	22 $77	23 $94	24 $94
25 $77	26 $77	27 $77	28 $77	29 $77	30 $94	31 $94

Select dates to see prices and availability

About this property

Location

Room options

Standard Room, 1 King Bed, Smoking

Standard Room, 1 King Bed

Guest reviews

Good

What guests think

Property Policies

Check-in instructions

Good to know

FAQs about Crystal Inn - Sugarland

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