Is parking available at the property?

Parking is available nearby for a fee of USD 35 per night, located 107 feet away. It is open from 3:00 PM to noon. Limited on-site parking may also be available, but a reservation is not required.

What type of breakfast is offered and what are the serving hours?

A complimentary continental breakfast is served on weekdays from 7:00 AM to 9:00 AM and on weekends from 7:00 AM to 9:00 AM.

Does the property allow pets?

Pets are not allowed at the property, but service animals are exempt from this policy.

What are the standard check-in and check-out times?

Check-in time is from 3:00 PM, and check-out time is by 11:00 AM. Early check-in is available for a fee, subject to availability, and late check-out incurs a fee of USD 100, also subject to availability.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including accessible public areas and facilities. Step-free entrances are available, and there are features to assist with pool access.

What is the location of the property in relation to key landmarks?

The property is situated in the business district of Brooklyn, within a 10-minute walk of Leif Ericson Park and Basilica of Our Lady of Perpetual Help. It is 1.4 miles from Sunset Park and 2 miles from Green-Wood Cemetery. Public transport options are available nearby.

What are the policies for guests staying with children?

Up to 2 children aged 18 years and younger can stay for free when occupying the parent or guardian's room, using existing bedding.

Insignia Hotel Brooklyn in New York

Average nightly price at Insignia Hotel Brooklyn, an Ascend Collection Hotel by month, last 12 months (USD)
Month	Average price
January	$103
February	$111
March	$130
April	$152
May	$180
June	$197
July	$183
August	$156
September	$228
October	$220
November	$180
December	$231

What guests think

At Insignia Hotel Brooklyn, an Ascend Collection Hotel, travelers most often praise clean, compact rooms and a convenient Brooklyn Chinatown location near the N subway, while noting frequent trade‑offs like very small room sizes and thin walls.

Many guests find the staff friendly and check‑in smooth, though there are reports of poor service or deposit/refund disputes. Parking is in a neighboring paid garage that some describe as costly or confusing, and the free continental breakfast is basic. While cleanliness is frequently praised, a minority cite issues like odors or pests. Expect a simple, budget‑minded stay with strong transit access and limited extras.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Parking is via the adjacent garage and is paid; experiences range from convenient to expensive or confusing, and some note language barriers with attendants. No gym is available.

Related guest reviews

8

Tracy Ann

Sep 9, 2024

·

Stayed 2 nights

My husband and I stayed here over the Labor Day weekend. Hotel was very clean, but small. I’ve never seen a hotel room that small, lol. Front desk staff were polite and friendly. Only downside is the location in Sunset Park. No street parking, since it is a busy area, but you can pay for valet parking next door. The garage is connected to the hotel which was very convenient.

10

Daniel

Nov 5, 2023

·

Stayed 1 night

The parking set up there is far better then most other Hotels in New York.

6

Armen

Nov 24, 2024

·

Stayed 1 night

It says they have parking but when we arrive they said no parking

6

Lisa

Jun 19, 2025

·

Stayed 1 night

One night business meeting. Listing says free parking; not unless you find it on the street. All ok in hotel. Very crowded, dirty 'chinatown'. Location.

8

QITAO

Aug 28, 2025

·

Stayed 1 night

No free parking, over night parking $33.

8

Darell

Oct 30, 2023

·

Stayed 2 nights

The room I had is very small. There was no furniture except for a cabinet to hang clothes, a very small desk and two very small nightstands. Very clean and reasonably priced. Street parking or the adjacent parking lot for $30 per day.

8

patricia

Mar 30, 2024

·

Stayed 1 night

Parking was super easy and convenient

10

Ilene

Jan 8, 2023

·

Stayed 1 night

Not a huge room but had everything I needed and the room was very clean and modern looking. No rug in the room (had faux wood floor) so there were no ugly carpet stains. Everything looked clean and fresh. In a very congested area but parking garage is located right next to hotel. Valet parking offered is a bit confusing as you can’t drive up to front door of hotel. Drive into parking garage and attendant will take the car from there. Just tell him you are at the hotel. I would stay here again.

8

France

Jul 19, 2024

·

Stayed 2 nights

My stay overall was good except no parking and the garage was too expensive for an hr.

6

Mary

Jun 16, 2024

·

Stayed 12 nights

The breakfast is no good , and there are no gym !

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Cleanliness

Cleanliness is often praised across rooms and common areas, but recurring exceptions include smoke odors, occasional pests, and isolated housekeeping lapses.

Related guest reviews

10

Joseph

Oct 29, 2025

·

Stayed 2 nights

Very quiet for a NY Hotel. Slept well, very clean and well located.

2

BASAM

Jan 21, 2024

·

Stayed 2 nights

The Keurig coffee machine in the room was full of maggots. Unfortunately, I did not notice that until after I used it and I was so disgusted when I realized it.

4

Andre

Jul 27, 2024

·

Stayed 1 night

Room was small roaches in bathroom.

2

Trey

Dec 19, 2023

·

Stayed 4 nights

Shortly after checking into my room at the Insignia Brooklyn, I found specs of dry blood on one of my bed sheets. Upon informing, showing the front desk clerk the blood and requesting new sheets, they were delivered. Having been inconvenienced by the blood on the initial night, I expected some sort of accountability on the part of the hotel by way of a refund for the initial night, they refused. Very disappointing service

8

Patti

Oct 13, 2025

·

Stayed 1 night

The hotel is exceptionally clean, and our room was quite nice.

2

Andrew

Jun 16, 2023

·

Stayed 1 night

Our first room was infested with ants and my 3 year old daughter has bug bites on her legs and ankle. When we were moved to a new room, there was burn marks on the curtains and the shower wall had hair all over it. Don’t be fooled by the fancy name and logo, this is not worth the price.

2

Keyana

Mar 15, 2024

·

Stayed 2 nights

The room that I was in had bed bugs and roaches in the closet and bed

10

Lanny

Apr 6, 2025

·

Stayed 1 night

Very clean rooms and friendly staff

8

Yanling

Apr 2, 2025

·

Stayed 1 night

Very nice and clean hotel

10

Alicia

Jan 27, 2024

·

Stayed 1 night

Clean modern and just what I needed for my quick visit.

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Rooms

Rooms are very small with limited storage, and many lack a mini‑fridge or microwave; noise from thin walls or hallways is reported. Decor feels modern and beds are fine for a short stay, though comfort varies.

Related guest reviews

4

Liping

Jul 30, 2025

·

Stayed 1 night

The room is very tiny, the walls are paper thin, I could heard every word from the hallway and rooms from next door. It was so hard to sleep and didn’t feel private at all.

8

Karen

Mar 2, 2025

·

Stayed 2 nights

Hotel super clean and the front desk girl was amazing! No fridge or microwave so that wasn’t ideal and the room is small! I know the bed said a queen but it felt like a full. Side note. If you are a light sleeper this is not the place for you. All morning I could hear people in the hall like they were in our room. Very very clean! Safe location.

6

Aaron

Mar 10, 2025

·

Stayed 3 nights

Room was shockingly small. Photos are...creatively shot. Staff was responsive and courteous but overly friendly.

8

Diala

Jun 19, 2023

·

Stayed 1 night

Had a short stay but the bed was comfortable and clean as well as the bathroom. Definitely recommend for 1 night stay or 2. Rooms are too small for longer stays

6

catherine

Jun 2, 2025

·

Stayed 1 night

No refrigerator in the room make everyday life a little difficult, especially I stayed 12 days with hot temperatures.

8

Hitham

Jan 10, 2023

·

Stayed 19,366 nights

Small room and no fridge

6

Suzanne

Oct 14, 2025

·

Stayed 2 nights

The room was tiny and very noisy. We were on the ground floor and near an ice maker. There was not any sound proofing from the door to the room or the walls. We could hear our neighbor snoring. Unfortunately there any better choices in this area.

6

Xiaona

Jun 25, 2024

·

Stayed 3 nights

No double queen size bed. Room too small to walk. Not good for family. No refrigerator.

6

Aristea

Nov 25, 2025

·

Stayed 1 night

The rooms were clean , but kind small . I had two double beds and it was kind tight for three people . The price it was responsible, this hotel is in Korean town . It is a parking right next door very convenient and the parking prices were very good .

10

Yasmine

Jun 16, 2025

·

Stayed 4 nights

Nice property; no refrigeration in rooms.

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Service

Numerous guests describe friendly, helpful staff and smooth check‑ins, but there are repeated complaints about rude or unresponsive interactions and security deposits or refunds. Responsiveness varies overnight.

Related guest reviews

2

Aisling

Sep 3, 2025

·

Stayed 3 nights

I arrive to check in no one was at the front desk to let me in the lobby i was lucky enough a guest who was already checked in let me in it was about 2 am got into the lobby i waited up to 2hours before a guy came he looked like he was sleeping he didn't introduced his self or anything i asked him if he is the one supposed to be at the desk he said yes i told him i was waiting over 2hours he didn't apologize or anything his response was where is your ID AND CREDIT CARD AND IF WE STILL NEED THE ROOM OR WHAT? MIND YOU MY CARD WAS CHARGED ALREADY HOTEL GOT MY MONEY EVEN BEFORE I CHECKED IN..i was treated with no respect i never got to my room until 4.45 am and had to check out for 11am i don't recommend this hotel if you are black i will never stay here ever again when i travel i also contact the manager by email onto this day i never got an response....

10

Charlene

Nov 1, 2025

·

Stayed 1 night

Check in was seamless, front desk was friendly and helpful.

8

Rosaline

Jun 24, 2025

·

Stayed 2 nights

Guy that worked at 9:30 pm very rude and nasty . He was condescending, dishonest and a bit racist. If there are cameras the owner can play back my interaction with him. He started out telling me in order to give me a total on my reservation I had to give him my credit card first. I asked for upper floor and he said I would have to take what they had which he never told me until I looked at card. A couple came in just after no reservation and he gave them upper floor. I asked him if he thought about his actions he just shrugged his shoulders and advised that I could complain if I wanted to even providing me with his managers card. This behavior is unacceptable, unprovoked and certainly not warranted. I have stayed in the most prestigious hotels across country and never have I been treated in this mannet

10

Zhi

Apr 20, 2025

·

Stayed 4 nights

Very nice and clean. We stayed for four nights. Staffs were very friendly. High recommendation !

2

Nurtilek

Feb 24, 2025

·

Stayed 1 night

Hotel not returned my deposit

2

Jinyun

Jul 30, 2025

·

Stayed 1 night

Without any evidence, they just withheld the deposit for any reason. Several of my friends have also encountered this situation here. They will never come here again.

6

Midjouna

Sep 4, 2023

·

Stayed 1 night

Very Poor Customer service, staff are rude and impatient with customers. Front desk staff were not polite to customers.

10

Louis

Oct 7, 2025

·

Stayed 3 nights

Friendly, accommodating staff and I nice atmosphere.

10

Lau

Mar 22, 2025

·

Stayed 1 night

The staff is super respectful and friendly.

2

Stephanie

Nov 25, 2023

·

Stayed 1 night

I couldn’t make the stay because I contracted Covid. I tried to call to cancel my stay and no one answered the phone for hours. The one time someone answered they put me on hold for 5 minutes and then hung up. Terrible service.

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Location

Set in Brooklyn’s Chinatown near the N/8th Ave subway, the area offers many Asian eateries and easy transit. Some find the streets busy, dirty, or noisy, and it’s a longer ride to Manhattan.

Related guest reviews

8

Rick

Oct 7, 2024

·

Stayed 2 nights

The hotel and staff were fantastic. Room was small but clean. The hotel is situated in a busy part of Chinatown in Brooklyn. Streets are busy and dirty, but we always felt safe there. The subway station is just around the corner. We would stay here again.

10

Sanh

Aug 17, 2024

·

Stayed 2 nights

Great location for travelers! There are a lots of restaurants and markets around. It’s 2 minutes away from subway! Room is clean, staffs are helpful and friendly. I definitely recommend this place

6

Halima

Nov 15, 2024

·

Stayed 1 night

Hotel was nice but the location is not ideal for shopping or dining.

10

Loura

Jun 24, 2025

·

Stayed 1 night

I love this place. close to the subway. My second time staying here.

8

Gabriele

Dec 27, 2023

·

Stayed 3 nights

The room are very clean, the surrounding area is not great. Very close to the subway, very convenient.

10

Hogg Yu Adrian

Jul 30, 2025

·

Stayed 5 nights

Super convenient location just a block from the N train. Plenty of asian eateries as it is next to 8 ave (Brooklyn's Chinatown). Theres a Tesso (japanese everything store) right next to the hotel, super convenient. The rooms itself was compact but enough room for 2 check in size suitcases w/o blocking. Property is clean and well maintained. The continental breakfast was simple but a nice touch.

8

LING YAN

Apr 1, 2025

·

Stayed 1 night

Very close to the subway and a lots of restaurants nearby. Room is clean

10

Pam

Sep 12, 2024

·

Stayed 2 nights

Staff was friendly and our room was updated and clean. The hotel is really close to the Subway station at 8th Ave which was extremely convenient!

10

David

Nov 21, 2024

·

Stayed 2 nights

Measured by NYC standards, this is an excellent hotel. Yes, the rooms are small--but so what? When you're in NYC, you should only be in your room to sleep. It was clean, the staff was friendly, and the bed was comfortable. Know that you will be on a commercial street in the heart of Brooklyn's Chinatown, and it's about an hour on the subway to Times Square. I'm a city person so I thought the location and the subway travel was fine--I was primarily there for an event in Brooklyn anyway. I would recommend this hotel easily.

10

Victoria

May 14, 2024

·

Stayed 2 nights

Clean property and close to the subway

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Dining

Free continental breakfast is simple—mostly pastries, cereal, fruit, yogurt, and coffee—and feedback ranges from fine to very limited. 24‑hour lobby coffee is noted by some.

Related guest reviews

10

Jin Yu

Jan 10, 2025

·

Stayed 2 nights

Great little hotel right off of the 8th Ave N Train MTA stop, bed was very comfortable, 24-hour free coffee, unreal amount of great Chinese food options right outside the door.

10

Jerry

Aug 23, 2024

·

Stayed 5 nights

The staff seemed religiously dedicated about keeping the hotel clean. The room and bathroom were spotless! They have free hot coffee, decaf, and hot water offered at all times in the lobby, which was great.

6

Yazmín

Jul 22, 2024

·

Stayed 3 nights

The breakfast can be better.

10

Susan

Jul 23, 2024

·

Stayed 2 nights

Very clean Property. Room and all areas. The breakfast buffet was very good even though it did not include anything hot still lots to choose from. Wish there were some better, riper fruit options. Convenient neighborhood located right next to many train stations. Right in the heart of Chinatown if you’re looking for that.

10

Hogg Yu Adrian

Jul 30, 2025

·

Stayed 5 nights

Super convenient location just a block from the N train. Plenty of asian eateries as it is next to 8 ave (Brooklyn's Chinatown). Theres a Tesso (japanese everything store) right next to the hotel, super convenient. The rooms itself was compact but enough room for 2 check in size suitcases w/o blocking. Property is clean and well maintained. The continental breakfast was simple but a nice touch.

6

John

Aug 28, 2024

·

Stayed 2 nights

Everything was good once again but my bed made noises like the boxspring was broken. Also the breakfast is very very basic and the coffee is warm not hot.

8

John

Feb 5, 2025

·

Stayed 1 night

This hotel was decent, but in a very busy area in Chinatown underground parking costs $38, or you can park on the street. Breakfast basically doesn't exist. Except for a few muffins and coffee.

8

Marcus

Sep 19, 2024

·

Stayed 21 nights

It is a clean hotel, at some distance from Manhattan. For those from Western Europe it will be an experience to have a breakfast with only cookies and the like

6

Carrie

Dec 23, 2024

·

Stayed 1 night

Quick walk to Subway. Continental breakfast was fine (cereal, oatmeal, toast, bagels, bananas, apples, yogurt). Very loud room next door (definitely not sound proof rooms as they claim). I called to complain at 2am and it was dealt with.

8

Julie

Aug 25, 2025

·

Stayed 3 nights

The hotel was very clean and the staff was friendly and helpful. The continental breakfast was well stocked. My criticisms would be that there weren’t any towel racks or hooks in the bathroom in the room did not have any hooks or towels racks which was a pain and the mattress was a bit sunken in the middle. However, our three day visit was comfortable overall.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16 $443	17 $295
18 $150	19 $197	20 $267	21 $213	22 $189	23 $445	24 $444
25 $179	26 $189	27 $197	28 $220	29 $197	30 $352	31 $463

Su	Mo	Tu	We	Th	Fr	Sa
1 $199	2 $150	3 $150	4 $164	5 $157	6 $226	7 $251
8 $136	9 $136	10 $136	11 $129	12 $136	13 $252	14 $284
15 $136	16 $129	17 $129	18 $150	19 $136	20 $201	21 $215
22 $122	23 $129	24 $129	25 $157	26 $206	27 $233	28 $233
29 $129	30 $164

Insignia Hotel Brooklyn, an Ascend Collection Hotel

Prices for Insignia Hotel Brooklyn, an Ascend Collection Hotel

Monthly average prices

About this property

Location

Room options

Standard Room, 2 Double Beds

Room, 1 King Bed, Accessible

Standard Room, 1 King Bed

Standard Room, 1 Queen Bed

Room, 1 Queen Bed, Accessible

Guest reviews of Insignia Hotel Brooklyn, an Ascend Collection Hotel

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Insignia Hotel Brooklyn, an Ascend Collection Hotel

Considering this hotel for your New York (and vicinity) trip?

Prices for upcoming dates