OYO Aparthotel Hathern - Loughborough

Yes

Wouldn’t stay in a OYO Apart hotel again. Roku remote wouldn't working so I ended up downloading an app so I could control the tv. No tea/coffee milk sachets etc, considering a kettle was provided we found that surprising. We purchased some items at the shop for tea in the morning, and then discovered the kettle didn’t work!!! Went to the shared kitchen instead and no kettle in there either! Also the shouting, swearing and arguing coming from another room at 5am made our stay even less enjoyable and disturbed our sleep. Also the mattress on the single bed was so noisy with the springs that it could have done with being replaced. Having staff onsite may have solved all these issues. Despite me messaging twice regarding all the issues, I’ve had no response. Very poor! Needless to say I won’t stay again.

It was generally a good place.

Member of staff very helpful in showing me how to use the code for the electric locks which was lucky i met him. Then once in the room it felt like a prison cell i persume. No side lamp no chair ,shared bathroom featureless decor just white.no kettle although i was told about the communal kitchen . Very noisy as you can hear other guests through the thin walls.Hall light kept on coming on and off. And when people left their rooms assuming they were going to the shared batroom those electric locks kept on making a beeping sound when the door opens and closes. I had a terrible nights sleep . Not that impressed.

I had travelled alot that day and was exhausted. No brew facilities, you had go phyiscally into a kitchen and pay for one by credit card. Was a mini room and en suite. No bedside light just the main one. I had the last room. The walls were thin, had a guy next door with mental issues i was only told about after i complained, swearing at himself until 2am, then started sgain at 6am, i got fed up and left. Security system key coding into building then into room was a joke. A so called security guard had a dog that didnt stop barking, nightmare place