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La Valise Tulum, Member of Small Luxury Hotels

425 $US

/nuit

Moyenne pour septembre

La Valise Tulum, Member of Small Luxury Hotels - Image 1

La Valise Tulum, Member of Small Luxury Hotels - Chambre

La Valise Tulum, Member of Small Luxury Hotels - Chambre

La Valise Tulum, Member of Small Luxury Hotels - Vue de la chambre

La Valise Tulum, Member of Small Luxury Hotels - Réception

Sélectionnez les dates pour voir les prix et les disponibilités

425 $US

/nuit

Moyenne pour septembre

Prix moyens mensuels

À La Valise Tulum, Member of Small Luxury Hotels, les prix par nuit s'élèvent en moyenne à 317 $US pendant le mois le moins cher (août) et à 793 $US pendant le mois le plus cher (janvier), sur la base des 12 derniers mois.

Prix moyen par nuit à La Valise Tulum, Member of Small Luxury Hotels selon le mois, sur les 12 derniers mois (USD)
Mois	Prix moyen
janvier	793 $US
février	750 $US
mars	745 $US
avril	599 $US
mai	523 $US
juin	352 $US
juillet	355 $US
août	317 $US
septembre	425 $US
octobre	428 $US
novembre	660 $US
décembre	614 $US

Le plus cher : janvier (env. 793 $US)

Le moins cher : août (env. 317 $US)

À propos de cet établissement

Rejoignez le spa de l'hébergement, un centre bien-être qui propose des massages, des soins corporels et des soins du visage, et permettez qu'on prenne soin de vous. 2 piscines extérieures vous attendent pour un petit plongeon avant de rejoi...

Équipements

Rejoignez le spa de l'hébergement, un centre bien-être qui propose des massages, des soins corporels et des soins du visage, et permettez qu'on prenne soin de vous. 2 piscines extérieures vous attendent pour un petit plongeon avant de rejoindre la plage privée pour de purs moments de détente. Parmi les équipements et services offerts par cet hôtel vous trouvez également l'accès Wi-Fi à Internet gratuit, un service de conciergerie et un parking à vélos.

Services de l'établissement

Les équipements et services proposés incluent un service de nettoyage à sec / blanchisserie, une réception ouverte 24 h/24 et un personnel polyglotte. En échange d'un supplément, vous pouvez profiter des services d'une navette vers et depuis l'aéroport. De plus un parking gratuit se trouve dans l'enceinte de l'hébergement.

Repas

Pendant votre séjour, vous vous régalerez à La Valise Restaurant, l'un des 2 restaurants de cet hôtel et profiterez d'un service d'étage 24 h/24. Idéal pour une soirée cocooning pleine de saveurs ! Pour manger sur le pouce, vous trouverez aussi sur place 2 cafés. Étant donné que l'hébergement propose un bar à la plage, vous pouvez faire une petite pause fraîcheur autant de fois que vous le souhaitez. N'hésitez pas non plus à aller prendre un verre dans un de ses 2 bars/lounges ou de ses 2 bars en bord de piscine. Un petit déjeuner continental gratuit est servi tous les jours de 08 h 00 à 11 h 00.

Chambres

Avec une décoration personnalisée, les 22 chambres de l'hébergement vous invitent à la détente. Votre lit avec surmatelas est préparé avec une couette en duvet d'oie et des draps en coton égyptien. L'accès Wi-Fi à Internet gratuit vous permet de rester en contact avec le reste du monde. Une salle de bain privée avec des articles de toilette de luxe et un sèche-cheveux est à votre disposition.

Emplacement

En choisissant La Valise Tulum, Member of Small Luxury Hotels à Tulum (Zona Hotelera), vous serez à 2 min en voiture de Réserve de la biosphère de Sian Ka'an et à 7 min de Parc national de Tulum. Cet hôtel au bord de la plage se trouve à 10,9 km de Temple maudit et à 11,6 km de Ruines mayas de Tulum.

À proximité

Plage de Tulum(0.1 miles)
Réserve de la biosphère de Sian Ka'an(0.9 miles)
Sculpture Ven a la Luz(0.9 miles)
Plage Akun(2.8 miles)
Musée SFER IK(3 miles)
Parc du Jaguar(3.4 miles)
Parc national de Tulum(3.5 miles)
Point de vue Jaguar Tulum(3.5 miles)
Accès au Parc Jaguar(3.5 miles)
Plage(3.7 miles)
Station balnéaire Las Palmas Public Beach(4.4 miles)
Centre de Style de Vie Hunab(4.8 miles)
Playa Paraiso(4.9 miles)
Promenade Artistique Holistika(5.9 miles)
Parc Dos Aguas(6.3 miles)
Aéroport international de Tulum (TQO)(30 miles)
Aéroport international de Cancún (CUN)(78.3 miles)

Parking
Navette aéroport
Restaurant
Piscine
Service en chambre
Service de voiturier

Emplacement

Carretera Tulum-Boca Paila KM 8.7, Zona Hotelera, Tulum, Tulum, Quintana Roo, Mexique

Plage de Tulum (0.1 miles)

Réserve de la biosphère de Sian Ka'an (0.9 miles)

Sculpture Ven a la Luz (0.9 miles)

Plage Akun (2.8 miles)

Musée SFER IK (3 miles)

Parc du Jaguar (3.4 miles)

Plus d'informations sur l'emplacement

Options de chambre

4

Garden View Room

Détails de la chambre

1 Très Grand Lit Double

Couchages 2

301 ft²

Climatisation

Wi-Fi (gratuit)

Salle de bain privée

5

Cenote Suite Lower Jungle Side

Détails de la chambre

1 Très Grand Lit Double

Couchages 2

646 ft²

Climatisation

Wi-Fi (gratuit)

Salle de bain privée

5

Garden Suite Upper

Détails de la chambre

1 Très Grand Lit Double

Couchages 2

646 ft²

Climatisation

Wi-Fi (gratuit)

Salle de bain privée

Piscine privée

Baignoire à remous privée intérieure

5

Beachfront Upper

Détails de la chambre

1 Très Grand Lit Double

Couchages 2

431 ft²

Climatisation

Wi-Fi (gratuit)

Baignoire profonde

5

Garden Suite Lower

Détails de la chambre

1 Très Grand Lit Double

Couchages 2

506 ft²

Climatisation

Wi-Fi (gratuit)

Salle de bain privée

Baignoire à remous privée à l'extérieur

Baignoire à remous privée

5

Master Suite

Détails de la chambre

1 Très Grand Lit Double

Couchages 2

710 ft²

Climatisation

Wi-Fi (gratuit)

Baignoire profonde

5

Signature Suite Lower Jungle Side

Détails de la chambre

1 Très Grand Lit Double

Couchages 2

861 ft²

Climatisation

Wi-Fi (gratuit)

Salle de bain privée

4

Cenote Master Suite Jungle Side

Détails de la chambre

1 Très Grand Lit Double

Couchages 2

646 ft²

Climatisation

Wi-Fi (gratuit)

Salle de bain privée

5

Beachfront Room

Détails de la chambre

1 Très Grand Lit Double

Couchages 2

431 ft²

Climatisation

Wi-Fi (gratuit)

Baignoire profonde

6

Signature Suite Upper Jungle Side

Détails de la chambre

1 Très Grand Lit Double

Couchages 2

646 ft²

Climatisation

Wi-Fi (gratuit)

Salle de bain privée

6

Chambre Junior

Détails de la chambre

1 Très Grand Lit Double

Couchages 2

775 ft²

Climatisation

Wi-Fi (gratuit)

Salle de bain privée

5

Jungle Suite Upper Jungle Side

Détails de la chambre

1 Très Grand Lit Double

Couchages 2

538 ft²

Climatisation

Wi-Fi (gratuit)

Salle de bain privée

5

Jungle View Room Jungle Side

Détails de la chambre

1 Très Grand Lit Double

Couchages 2

269 ft²

Climatisation

Wi-Fi (gratuit)

Salle de bain privée

Avis des voyageurs

9.2

Superbe

Basé sur 187 avis vérifiés

Ce qu'en disent des voyageurs

Résumé généré par l'IA basé sur les avis récents des voyageurs

À La Valise Tulum, membre de Small Luxury Hotels, les voyageurs apprécient un cadre serein entre plage et jungle, des chambres élégantes avec des attentions particulières comme des lits d'appoint, et un service constamment chaleureux et attentif qui contribue à créer un séjour facile et relaxant.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

Ces informations vous ont-elles été utiles ?

Ce qu'en disent des voyageurs

À La Valise Tulum, membre de Small Luxury Hotels, les voyageurs apprécient un cadre serein entre plage et jungle, des chambres élégantes avec des attentions particulières comme des lits d'appoint, et un service constamment chaleureux et attentif qui contribue à créer un séjour facile et relaxant.

La zone de plage et la piscine dans la jungle sont particulièrement remarquables, avec des avantages tels que des vélos et des soins de spa également appréciés. Certains clients signalent des nuisances sonores nocturnes dues à des mariages ou des murs fins, des moustiques et des salles de bains extérieures dans les chambres côté jungle, ainsi que des coûts plus élevés ou des embouteillages autour de l'hôtel. Dans l'ensemble, attendez-vous à une escapade boutique paisible avec des paysages mémorables en bord de mer.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Les clients soulignent l'aménagement agréable de la plage et une piscine jungle paisible, avec des vélos gratuits et des options de spa/massage ajoutant à la détente. Les infrastructures globales sont largement saluées.

Avis de voyageur à ce sujet

10

Danielle

13 juil. 2023

·

A séjourné 1 nuit

We had a great stay on the jungle side of La Valisse. Pool was great, still had beach access, and our room was very nice. Breakfast was included and recommend the massages on the beach. Would stay here again

We had a great stay on the jungle side of La Valisse. Pool was great, still had beach access, and our room was very nice. Breakfast was included and recommend the massages on the beach. Would stay here again

10

Tom

24 nov. 2025

·

A séjourné 3 nuits

Such a great place and location to enjoy the quiet side of Tulum beach and venture off to the party if desired. Food and drinks were great, service was great and the facilities were great.

Such a great place and location to enjoy the quiet side of Tulum beach and venture off to the party if desired. Food and drinks were great, service was great and the facilities were great.

10

Ergun

1 mai 2023

·

A séjourné 3 nuits

Beautiful property and lovely attentive staff, the cleanliness and facilities are perfect fora short relaxing break.

Beautiful property and lovely attentive staff, the cleanliness and facilities are perfect fora short relaxing break.

8

Christine

24 mai 2024

·

A séjourné 4 nuits

This property is a small, boutique hotel but the level of service is above and beyond. The staff is so friendly, knows all of the guests names and make everyone feel so comfortable. Very quiet as the restaurant and beach areas are for guests only. And while very hot/humid in mid-May, the jungle pool is so beautiful and relaxing. Beware of the bugs on jungle side though. I recognize this couldn't be avoided but there are lots of grasshopper type bugs, moths, mosquitos and worst of all scorpions (which are apparently harmless). Peaceful to be amongst the trees, but my (irrational) fear of bugs made it so I couldn't really relax while sleeping. Some of the rooms on the jungle side have outdoor bathrooms which isn't appealing to me, especially in the middle of the night. Beachside in the future, that's for sure.

This property is a small, boutique hotel but the level of service is above and beyond. The staff is so friendly, knows all of the guests names and make everyone feel so comfortable. Very quiet as the restaurant and beach areas are for guests only. And while very hot/humid in mid-May, the jungle pool is so beautiful and relaxing. Beware of the bugs on jungle side though. I recognize this couldn't be avoided but there are lots of grasshopper type bugs, moths, mosquitos and worst of all scorpions (which are apparently harmless). Peaceful to be amongst the trees, but my (irrational) fear of bugs made it so I couldn't really relax while sleeping. Some of the rooms on the jungle side have outdoor bathrooms which isn't appealing to me, especially in the middle of the night. Beachside in the future, that's for sure.

8

eric

21 mai 2024

·

A séjourné 4 nuits

L’hôtel présente une belle plage et une très belle piscine. C’est un hôtel tres chic Bobo et eco responsable mais un peu trop, sur ce thème je ne pense pas que le rapport qualité prix soit au Rdv: Pas de bouteille d’eau, pas d’attention particulière dans la journée ou même au petit déjeuner, pas de serviette plage sur les matelas …

L’hôtel présente une belle plage et une très belle piscine. C’est un hôtel tres chic Bobo et eco responsable mais un peu trop, sur ce thème je ne pense pas que le rapport qualité prix soit au Rdv: Pas de bouteille d’eau, pas d’attention particulière dans la journée ou même au petit déjeuner, pas de serviette plage sur les matelas …

10

Katherine

21 avr. 2024

·

A séjourné 3 nuits

Stayed in a master suite on the jungle side - one of the best hotels we have stayed at. Was so quiet and peaceful. Pool area was amazing. Beach area very picturesque, but would personally prefer to spend time by the pool. Loved the roll out bed, spent a very lovely morning lounging on the bed on the balcony! No request was too much. I would say drinks / food is a little pricey, but in the context of the Tulum hotel zone was actually pretty reasonable. And plenty of food / drinks options within walking distance. Would recommend.

Stayed in a master suite on the jungle side - one of the best hotels we have stayed at. Was so quiet and peaceful. Pool area was amazing. Beach area very picturesque, but would personally prefer to spend time by the pool. Loved the roll out bed, spent a very lovely morning lounging on the bed on the balcony! No request was too much. I would say drinks / food is a little pricey, but in the context of the Tulum hotel zone was actually pretty reasonable. And plenty of food / drinks options within walking distance. Would recommend.

8

Heather

13 avr. 2025

·

It was a STUNNING hotel and the rooms are quite beautiful. We had a reservation at Nu Tulum and the food was exceptionally beautiful and delicious, as well as the service. Our first night, we really wanted rest and our room happened to be near the restaurant where a wedding was taking place. This was never mentioned in our booking and it was EXTREMELY loud til midnight. I did eventually call the front desk and they offered for us to move rooms (which I was too tired to do). The next night, they upgraded us to the beachfront side since it became available and we had wanted to book that originally. It was still very loud that night with another wedding, but not quite as loud. Just know that it may not be as quiet and relaxing as you think at night. However, the service is excellent, the people were so beautiful and wonderful. And the beach side was just an incredible view. We loved it. I would stay again, but not if I really needed a quiet night. 🙂 Just be aware. Still a 9.8/10.

It was a STUNNING hotel and the rooms are quite beautiful. We had a reservation at Nu Tulum and the food was exceptionally beautiful and delicious, as well as the service. Our first night, we really wanted rest and our room happened to be near the restaurant where a wedding was taking place. This was never mentioned in our booking and it was EXTREMELY loud til midnight. I did eventually call the front desk and they offered for us to move rooms (which I was too tired to do). The next night, they upgraded us to the beachfront side since it became available and we had wanted to book that originally. It was still very loud that night with another wedding, but not quite as loud. Just know that it may not be as quiet and relaxing as you think at night. However, the service is excellent, the people were so beautiful and wonderful. And the beach side was just an incredible view. We loved it. I would stay again, but not if I really needed a quiet night. 🙂 Just be aware. Still a 9.8/10.

10

Jessica

6 août 2024

·

A séjourné 5 nuits

We loved La Valise! It was very clean and luxurious, the staff was very kind and helpful! The spa is beautiful and the massages were amazing! Cons: The road to the property is not in the best condition, very narrow with lots of cars, bikes and pedestrians don’t is very chaotic. Lots of construction. Everything near the hotel is very expensive! $20 for a 5 min cab drive. $200 for restaurants so be prepared!

We loved La Valise! It was very clean and luxurious, the staff was very kind and helpful! The spa is beautiful and the massages were amazing! Cons: The road to the property is not in the best condition, very narrow with lots of cars, bikes and pedestrians don’t is very chaotic. Lots of construction. Everything near the hotel is very expensive! $20 for a 5 min cab drive. $200 for restaurants so be prepared!

10

Jonathan

26 mars 2024

·

A séjourné 3 nuits

Very relaxing and beautiful hotel. Friendly, attentive staff. The jungle side pool is a great spot to mix it up from lounging on the beach.

Very relaxing and beautiful hotel. Friendly, attentive staff. The jungle side pool is a great spot to mix it up from lounging on the beach.

10

Paul

16 mai 2025

·

A séjourné 3 nuits

Staff was great :) we were able to walk and ride the bikes that were provided to go to various spots around the hotel!

Staff was great :) we were able to walk and ride the bikes that were provided to go to various spots around the hotel!

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

Les commentaires décrivent fréquemment la propriété et les chambres comme très propres et bien entretenues, notamment le nettoyage quotidien de la plage. Quelques-uns mentionnent des lacunes, comme des peignoirs tachés.

Avis de voyageur à ce sujet

10

Ergun

1 mai 2023

·

A séjourné 3 nuits

Beautiful property and lovely attentive staff, the cleanliness and facilities are perfect fora short relaxing break.

Beautiful property and lovely attentive staff, the cleanliness and facilities are perfect fora short relaxing break.

10

bladimir

11 mai 2024

·

A séjourné 2 nuits

Muy bonito, limpio

Muy bonito, limpio

8

Sanaa

7 juil. 2025

·

A séjourné 1 nuit

Dear La Valise Team, We were very much looking forward to our stay at your beautiful property, and while we truly appreciated the unique design and overall atmosphere, I wanted to share a few disappointments that impacted our experience. We had booked the suite with the rolling bed, and checked in around 4:00–4:30 PM, hoping to unwind and take a few photos before our 7:30 PM dinner reservation. Unfortunately, several issues took up most of that limited window: When I reached for the robes, both had noticeable yellow stains. I texted the staff for replacements, and also reported that the A/C remote wasn’t working—important since the doors cannot be opened with the A/C on. It took nearly an hour to receive the new robes and for someone to look into the A/C issue. While I understand things can take time, the service felt very slow, especially during a time-sensitive part of our stay. Additionally, while I was getting ready, the staff troubleshooting the A/C appeared to be having a serious conversation about The A/C, which made the situation feel uncomfortable. Lastly, our booking on Expedia mentioned a complimentary bottle of wine in the suite, which we never received—something I had been looking forward to after the delays. While we truly loved the ambiance and would have enjoyed staying longer, I left feeling disappointed that we weren’t able to take the photos I envisioned, especially given the reputation and rate of the property. Thank you for taking the time to read

Dear La Valise Team, We were very much looking forward to our stay at your beautiful property, and while we truly appreciated the unique design and overall atmosphere, I wanted to share a few disappointments that impacted our experience. We had booked the suite with the rolling bed, and checked in around 4:00–4:30 PM, hoping to unwind and take a few photos before our 7:30 PM dinner reservation. Unfortunately, several issues took up most of that limited window: When I reached for the robes, both had noticeable yellow stains. I texted the staff for replacements, and also reported that the A/C remote wasn’t working—important since the doors cannot be opened with the A/C on. It took nearly an hour to receive the new robes and for someone to look into the A/C issue. While I understand things can take time, the service felt very slow, especially during a time-sensitive part of our stay. Additionally, while I was getting ready, the staff troubleshooting the A/C appeared to be having a serious conversation about The A/C, which made the situation feel uncomfortable. Lastly, our booking on Expedia mentioned a complimentary bottle of wine in the suite, which we never received—something I had been looking forward to after the delays. While we truly loved the ambiance and would have enjoyed staying longer, I left feeling disappointed that we weren’t able to take the photos I envisioned, especially given the reputation and rate of the property. Thank you for taking the time to read

8

Kelvis

30 avr. 2024

·

A séjourné 2 nuits

The service, the cleanliness and the amenities were great. Eddy and Jesus which were our two butlers went above and beyond with everything we could have asked for. I can’t explain how comfortable me and my fiancée felt with their service. Now, I have to point that we had an inconvenience with Room #9 (jungle view). This particular room I assume is next to the kitchen. It was a nightmare with the noise from 6am up to 11pm. It was already one of the most expensive hotels from my options and the least I wanted to expect is a noisy room right next to the kitchen. Everything else satisfied my expectations from what I read on the reviews.

The service, the cleanliness and the amenities were great. Eddy and Jesus which were our two butlers went above and beyond with everything we could have asked for. I can’t explain how comfortable me and my fiancée felt with their service. Now, I have to point that we had an inconvenience with Room #9 (jungle view). This particular room I assume is next to the kitchen. It was a nightmare with the noise from 6am up to 11pm. It was already one of the most expensive hotels from my options and the least I wanted to expect is a noisy room right next to the kitchen. Everything else satisfied my expectations from what I read on the reviews.

10

Katie

1 avr. 2024

·

A séjourné 1 nuit

Just wanted to say a huge thank you to all the staff who are so helpful and wonderful! Valet parking, beautiful rooms! Very accommodating. The staff remember your names and are so happy and smiley! It’s like living in a luxury jungle. We specifically chose this hotel as it was the only one with consistent amazing reviews and it didn’t disappoint. It’s right at the end of the ‘strip’ so it’s lovely and quiet as we didn’t go to tulum for the ‘party’. ONE FOR THE LADIES - all hotels in tulum are run off generators so if you take your Dyson it won’t work 😂 check your voltage on the Dyson website as I looked a little like a cave man till the humidity broke

Just wanted to say a huge thank you to all the staff who are so helpful and wonderful! Valet parking, beautiful rooms! Very accommodating. The staff remember your names and are so happy and smiley! It’s like living in a luxury jungle. We specifically chose this hotel as it was the only one with consistent amazing reviews and it didn’t disappoint. It’s right at the end of the ‘strip’ so it’s lovely and quiet as we didn’t go to tulum for the ‘party’. ONE FOR THE LADIES - all hotels in tulum are run off generators so if you take your Dyson it won’t work 😂 check your voltage on the Dyson website as I looked a little like a cave man till the humidity broke

10

Kimberly

26 juil. 2023

·

A séjourné 4 nuits

The staff was very tentative and professional. The property is well well well kept.

The staff was very tentative and professional. The property is well well well kept.

10

Christoph

23 août 2024

·

A séjourné 2 nuits

Alles super! Personal sehr nett, die Suite ein Traum. Strand wurde täglich von Seegras befreit.

Alles super! Personal sehr nett, die Suite ein Traum. Strand wurde täglich von Seegras befreit.

10

Jessica

6 août 2024

·

A séjourné 5 nuits

We loved La Valise! It was very clean and luxurious, the staff was very kind and helpful! The spa is beautiful and the massages were amazing! Cons: The road to the property is not in the best condition, very narrow with lots of cars, bikes and pedestrians don’t is very chaotic. Lots of construction. Everything near the hotel is very expensive! $20 for a 5 min cab drive. $200 for restaurants so be prepared!

We loved La Valise! It was very clean and luxurious, the staff was very kind and helpful! The spa is beautiful and the massages were amazing! Cons: The road to the property is not in the best condition, very narrow with lots of cars, bikes and pedestrians don’t is very chaotic. Lots of construction. Everything near the hotel is very expensive! $20 for a 5 min cab drive. $200 for restaurants so be prepared!

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les chambres sont élégantes et confortables, avec vue sur la plage, des suites spacieuses et des caractéristiques uniques comme des lits d'appoint et certaines salles de bains extérieures côté jungle. Le bruit peut être un problème dans certaines chambres en raison de murs fins, de mariages ou de la proximité des zones de service.

Avis de voyageur à ce sujet

8

Rafael

29 août 2023

·

A séjourné 2 nuits

Hotel en un destino de moda, en una zona llena de restaurantes y tiendas de ropa. Tiene dos áreas: una que da a unos jardines y piscina y otra a la playa. Los huéspedes pueden usar ambas independientemente de dónde se encuentre su habitación. Estas son espaciosas y cómodas. La nuestra tenía el baño en el exterior, en una especie de patio, por lo que la ducha estaba al aire libre (sin acceso desde la calle, a salvo de miradas), lo que no acabó de convencernos. Además disponíamos de una bañera con hidromasaje y un solárium en la planta de arriba. El desayuno es muy bueno y con posibilidades de elección a la carta y el restaurante igual. El acceso directo a la playa es una gozada, y nunca he estado en una con tanta actividad animal. ¡Hasta asistimos en directo al nacimiento de docenas de tortugas y su camino al mar! Aunque su final no fue muy feliz, con las aves que estaban atentas a la eclosión.

Hotel en un destino de moda, en una zona llena de restaurantes y tiendas de ropa. Tiene dos áreas: una que da a unos jardines y piscina y otra a la playa. Los huéspedes pueden usar ambas independientemente de dónde se encuentre su habitación. Estas son espaciosas y cómodas. La nuestra tenía el baño en el exterior, en una especie de patio, por lo que la ducha estaba al aire libre (sin acceso desde la calle, a salvo de miradas), lo que no acabó de convencernos. Además disponíamos de una bañera con hidromasaje y un solárium en la planta de arriba. El desayuno es muy bueno y con posibilidades de elección a la carta y el restaurante igual. El acceso directo a la playa es una gozada, y nunca he estado en una con tanta actividad animal. ¡Hasta asistimos en directo al nacimiento de docenas de tortugas y su camino al mar! Aunque su final no fue muy feliz, con las aves que estaban atentas a la eclosión.

8

Christine

24 mai 2024

·

A séjourné 4 nuits

This property is a small, boutique hotel but the level of service is above and beyond. The staff is so friendly, knows all of the guests names and make everyone feel so comfortable. Very quiet as the restaurant and beach areas are for guests only. And while very hot/humid in mid-May, the jungle pool is so beautiful and relaxing. Beware of the bugs on jungle side though. I recognize this couldn't be avoided but there are lots of grasshopper type bugs, moths, mosquitos and worst of all scorpions (which are apparently harmless). Peaceful to be amongst the trees, but my (irrational) fear of bugs made it so I couldn't really relax while sleeping. Some of the rooms on the jungle side have outdoor bathrooms which isn't appealing to me, especially in the middle of the night. Beachside in the future, that's for sure.

This property is a small, boutique hotel but the level of service is above and beyond. The staff is so friendly, knows all of the guests names and make everyone feel so comfortable. Very quiet as the restaurant and beach areas are for guests only. And while very hot/humid in mid-May, the jungle pool is so beautiful and relaxing. Beware of the bugs on jungle side though. I recognize this couldn't be avoided but there are lots of grasshopper type bugs, moths, mosquitos and worst of all scorpions (which are apparently harmless). Peaceful to be amongst the trees, but my (irrational) fear of bugs made it so I couldn't really relax while sleeping. Some of the rooms on the jungle side have outdoor bathrooms which isn't appealing to me, especially in the middle of the night. Beachside in the future, that's for sure.

10

mihkel

7 oct. 2025

·

A séjourné 1 nuit

Stayed in Room 1 which was gorgeous. The staff was very friendly and the breakfast was solid. Be aware that the walls are VERY thin and this is NOT a party place.

Stayed in Room 1 which was gorgeous. The staff was very friendly and the breakfast was solid. Be aware that the walls are VERY thin and this is NOT a party place.

10

Ruchi

7 déc. 2022

·

A séjourné 19 328 nuits

Master Suite was gorgeous. It was amazing to sleep under the stars with the sound of the waves. All staff were very helpful, other guests were friendly. Carlos's service and care deserves more than a 5 of 5. He is such an asset to La Valise.

Master Suite was gorgeous. It was amazing to sleep under the stars with the sound of the waves. All staff were very helpful, other guests were friendly. Carlos's service and care deserves more than a 5 of 5. He is such an asset to La Valise.

10

Kirk

1 août 2024

·

A séjourné 5 nuits

Roll-out bed to the deck

Roll-out bed to the deck

10

Katherine

21 avr. 2024

·

A séjourné 3 nuits

Stayed in a master suite on the jungle side - one of the best hotels we have stayed at. Was so quiet and peaceful. Pool area was amazing. Beach area very picturesque, but would personally prefer to spend time by the pool. Loved the roll out bed, spent a very lovely morning lounging on the bed on the balcony! No request was too much. I would say drinks / food is a little pricey, but in the context of the Tulum hotel zone was actually pretty reasonable. And plenty of food / drinks options within walking distance. Would recommend.

Stayed in a master suite on the jungle side - one of the best hotels we have stayed at. Was so quiet and peaceful. Pool area was amazing. Beach area very picturesque, but would personally prefer to spend time by the pool. Loved the roll out bed, spent a very lovely morning lounging on the bed on the balcony! No request was too much. I would say drinks / food is a little pricey, but in the context of the Tulum hotel zone was actually pretty reasonable. And plenty of food / drinks options within walking distance. Would recommend.

8

Kelvis

30 avr. 2024

·

A séjourné 2 nuits

The service, the cleanliness and the amenities were great. Eddy and Jesus which were our two butlers went above and beyond with everything we could have asked for. I can’t explain how comfortable me and my fiancée felt with their service. Now, I have to point that we had an inconvenience with Room #9 (jungle view). This particular room I assume is next to the kitchen. It was a nightmare with the noise from 6am up to 11pm. It was already one of the most expensive hotels from my options and the least I wanted to expect is a noisy room right next to the kitchen. Everything else satisfied my expectations from what I read on the reviews.

The service, the cleanliness and the amenities were great. Eddy and Jesus which were our two butlers went above and beyond with everything we could have asked for. I can’t explain how comfortable me and my fiancée felt with their service. Now, I have to point that we had an inconvenience with Room #9 (jungle view). This particular room I assume is next to the kitchen. It was a nightmare with the noise from 6am up to 11pm. It was already one of the most expensive hotels from my options and the least I wanted to expect is a noisy room right next to the kitchen. Everything else satisfied my expectations from what I read on the reviews.

10

Meinrad

14 nov. 2024

·

A séjourné 3 nuits

Die Suiten im ersten Stock mit Meerausrichtung sind einfach umwerfend. Die Zimmer auf der Landseite würde ich hingegen nicht buchen. Der 6km lange weisse Sandstrand vor dem Hotel ist unübertroffen.

Die Suiten im ersten Stock mit Meerausrichtung sind einfach umwerfend. Die Zimmer auf der Landseite würde ich hingegen nicht buchen. Der 6km lange weisse Sandstrand vor dem Hotel ist unübertroffen.

8

Heather

13 avr. 2025

·

It was a STUNNING hotel and the rooms are quite beautiful. We had a reservation at Nu Tulum and the food was exceptionally beautiful and delicious, as well as the service. Our first night, we really wanted rest and our room happened to be near the restaurant where a wedding was taking place. This was never mentioned in our booking and it was EXTREMELY loud til midnight. I did eventually call the front desk and they offered for us to move rooms (which I was too tired to do). The next night, they upgraded us to the beachfront side since it became available and we had wanted to book that originally. It was still very loud that night with another wedding, but not quite as loud. Just know that it may not be as quiet and relaxing as you think at night. However, the service is excellent, the people were so beautiful and wonderful. And the beach side was just an incredible view. We loved it. I would stay again, but not if I really needed a quiet night. 🙂 Just be aware. Still a 9.8/10.

It was a STUNNING hotel and the rooms are quite beautiful. We had a reservation at Nu Tulum and the food was exceptionally beautiful and delicious, as well as the service. Our first night, we really wanted rest and our room happened to be near the restaurant where a wedding was taking place. This was never mentioned in our booking and it was EXTREMELY loud til midnight. I did eventually call the front desk and they offered for us to move rooms (which I was too tired to do). The next night, they upgraded us to the beachfront side since it became available and we had wanted to book that originally. It was still very loud that night with another wedding, but not quite as loud. Just know that it may not be as quiet and relaxing as you think at night. However, the service is excellent, the people were so beautiful and wonderful. And the beach side was just an incredible view. We loved it. I would stay again, but not if I really needed a quiet night. 🙂 Just be aware. Still a 9.8/10.

10

Jeff

9 sept. 2024

·

A séjourné 3 nuits

We stayed on the beach side in the main hotel. The room was beautiful and looked out right on the beach. The staff was first class and super helpful for anything we needed. Would definitely recommend La Valise!

We stayed on the beach side in the main hotel. The room was beautiful and looked out right on the beach. The staff was first class and super helpful for anything we needed. Would definitely recommend La Valise!

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le service est remarquable : le personnel est amical, proactif et se souvient des noms des clients, la conciergerie et les majordomes étant fréquemment loués. Des plaintes isolées mentionnent des réponses lentes ou des équipements manquants.

Avis de voyageur à ce sujet

10

Misty

4 juil. 2025

·

A séjourné 3 nuits

The best customer service!!

The best customer service!!

10

Marcella

21 juil. 2025

·

A séjourné 3 nuits

Service was impeccable! Will be returning to this property for sure!

Service was impeccable! Will be returning to this property for sure!

10

Courtney

9 nov. 2023

·

A séjourné 5 nuits

My husband and I just recently visited and all we can say is WOW!! This experience for us was exactly what we wanted and needed. The generosity that each staff members brought was very heart warming and truly inspiring to see. From Laurna’s kindness, Efrains cool vibe and conversations, Eddy’s amazing breakfast service and joyful self, Angel’s wholesome personality, Alfredo making me coffee every morning at 5AM.. when he didn’t have to, and we cannot forget Carlo’s determination to go over the top with his hard working abilities (finding bananas in the middle of the night for my husbands night time snack and bringing them to our room). There were other staff who we just didn’t catch their name but worked so hard too. Staff that showed us how to work the free bikes, the man who takes every morning to make the beach look nice, the other man who helps in the morning for breakfast, the women who clean our room MULTIPLE times a day… the people here care and it shows. Anything you ask for you will most likely receive at any hour. Also, I am gluten free and they have options! They have great breakfast, lunch, and dinner options. They also will accommodate any meal option if you ask. Also day before leaving they even ask to make you a lunch and coffee for your trip to the airport. Seriously they go above and beyond.

My husband and I just recently visited and all we can say is WOW!! This experience for us was exactly what we wanted and needed. The generosity that each staff members brought was very heart warming and truly inspiring to see. From Laurna’s kindness, Efrains cool vibe and conversations, Eddy’s amazing breakfast service and joyful self, Angel’s wholesome personality, Alfredo making me coffee every morning at 5AM.. when he didn’t have to, and we cannot forget Carlo’s determination to go over the top with his hard working abilities (finding bananas in the middle of the night for my husbands night time snack and bringing them to our room). There were other staff who we just didn’t catch their name but worked so hard too. Staff that showed us how to work the free bikes, the man who takes every morning to make the beach look nice, the other man who helps in the morning for breakfast, the women who clean our room MULTIPLE times a day… the people here care and it shows. Anything you ask for you will most likely receive at any hour. Also, I am gluten free and they have options! They have great breakfast, lunch, and dinner options. They also will accommodate any meal option if you ask. Also day before leaving they even ask to make you a lunch and coffee for your trip to the airport. Seriously they go above and beyond.

10

Jacqueline

30 janv. 2024

·

A séjourné 4 nuits

Wonderful and attentive staff! The hotel is beautiful and so peaceful. We would highly recommend to anyone seeking some rest and relaxation! Our experience was incredible. Thank you La Valise team!!

Wonderful and attentive staff! The hotel is beautiful and so peaceful. We would highly recommend to anyone seeking some rest and relaxation! Our experience was incredible. Thank you La Valise team!!

10

Damaris

14 mai 2024

·

A séjourné 2 nuits

The concierge here is amazing! Shoutout to the entire staff at la valise. Amazing service. Can’t wait to book again

The concierge here is amazing! Shoutout to the entire staff at la valise. Amazing service. Can’t wait to book again

10

Chinwe

17 janv. 2024

·

A séjourné 3 nuits

Great staff and lovely property!

Great staff and lovely property!

10

Andrea

28 juin 2024

·

A séjourné 5 nuits

We truly enjoyed our time here, 6 days, beautiful property. The staff were very welcoming, knowledgeable, engaging and helpful.

We truly enjoyed our time here, 6 days, beautiful property. The staff were very welcoming, knowledgeable, engaging and helpful.

10

Jeff

9 sept. 2024

·

A séjourné 3 nuits

We stayed on the beach side in the main hotel. The room was beautiful and looked out right on the beach. The staff was first class and super helpful for anything we needed. Would definitely recommend La Valise!

We stayed on the beach side in the main hotel. The room was beautiful and looked out right on the beach. The staff was first class and super helpful for anything we needed. Would definitely recommend La Valise!

10

Emerson

12 juin 2024

·

A séjourné 4 nuits

An incredible hotel. Amazing service and catered to all our needs. Will definitely return.

An incredible hotel. Amazing service and catered to all our needs. Will definitely return.

10

Kevin Trelles

26 juin 2024

·

A séjourné 2 nuits

La valise was nice, the staff amazing!

La valise was nice, the staff amazing!

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

Situé sur une portion plus calme de la plage de Tulum, au bout de la bande côtière, avec un accès facile à pied ou à vélo aux restaurants et aux boutiques à proximité. Certains notent une route d'accès étroite et encombrée et des prix locaux plus élevés, en particulier pour les taxis.

Avis de voyageur à ce sujet

10

Tom

24 nov. 2025

·

A séjourné 3 nuits

Such a great place and location to enjoy the quiet side of Tulum beach and venture off to the party if desired. Food and drinks were great, service was great and the facilities were great.

Such a great place and location to enjoy the quiet side of Tulum beach and venture off to the party if desired. Food and drinks were great, service was great and the facilities were great.

10

Djulieta

31 mars 2023

·

A séjourné 1 nuit

Absolutely stunning hotel, great staff and the restaurant the partner with has very good energy and food! We absolutely enjoyed and wished we stayed longer. It’s a little paradise!

Absolutely stunning hotel, great staff and the restaurant the partner with has very good energy and food! We absolutely enjoyed and wished we stayed longer. It’s a little paradise!

10

Katherine

21 avr. 2024

·

A séjourné 3 nuits

Stayed in a master suite on the jungle side - one of the best hotels we have stayed at. Was so quiet and peaceful. Pool area was amazing. Beach area very picturesque, but would personally prefer to spend time by the pool. Loved the roll out bed, spent a very lovely morning lounging on the bed on the balcony! No request was too much. I would say drinks / food is a little pricey, but in the context of the Tulum hotel zone was actually pretty reasonable. And plenty of food / drinks options within walking distance. Would recommend.

Stayed in a master suite on the jungle side - one of the best hotels we have stayed at. Was so quiet and peaceful. Pool area was amazing. Beach area very picturesque, but would personally prefer to spend time by the pool. Loved the roll out bed, spent a very lovely morning lounging on the bed on the balcony! No request was too much. I would say drinks / food is a little pricey, but in the context of the Tulum hotel zone was actually pretty reasonable. And plenty of food / drinks options within walking distance. Would recommend.

10

Sohaib

24 août 2024

·

A séjourné 4 nuits

The view from the dining hall is breathtaking!! The staff is very helpful and friendly. The rooms and the amenities are nice. In the warmer months, I’d recommend the beach/garden side rooms. The jungle side rooms are great but the run warmer is summer months. There are a lot of dining options and experiences nearby.

The view from the dining hall is breathtaking!! The staff is very helpful and friendly. The rooms and the amenities are nice. In the warmer months, I’d recommend the beach/garden side rooms. The jungle side rooms are great but the run warmer is summer months. There are a lot of dining options and experiences nearby.

10

Katie

1 avr. 2024

·

A séjourné 1 nuit

Just wanted to say a huge thank you to all the staff who are so helpful and wonderful! Valet parking, beautiful rooms! Very accommodating. The staff remember your names and are so happy and smiley! It’s like living in a luxury jungle. We specifically chose this hotel as it was the only one with consistent amazing reviews and it didn’t disappoint. It’s right at the end of the ‘strip’ so it’s lovely and quiet as we didn’t go to tulum for the ‘party’. ONE FOR THE LADIES - all hotels in tulum are run off generators so if you take your Dyson it won’t work 😂 check your voltage on the Dyson website as I looked a little like a cave man till the humidity broke

Just wanted to say a huge thank you to all the staff who are so helpful and wonderful! Valet parking, beautiful rooms! Very accommodating. The staff remember your names and are so happy and smiley! It’s like living in a luxury jungle. We specifically chose this hotel as it was the only one with consistent amazing reviews and it didn’t disappoint. It’s right at the end of the ‘strip’ so it’s lovely and quiet as we didn’t go to tulum for the ‘party’. ONE FOR THE LADIES - all hotels in tulum are run off generators so if you take your Dyson it won’t work 😂 check your voltage on the Dyson website as I looked a little like a cave man till the humidity broke

10

Frances

21 janv. 2025

·

A séjourné 5 nuits

This place is PERFECT! Walk out your door and there is the beautiful sea. The staff are fantastic! Eddie, Carlos, Alberto and many more are just so friendly and there to help you decompress. Its not so close to hotel zone so is a little quieter. Endless beach walks await!

This place is PERFECT! Walk out your door and there is the beautiful sea. The staff are fantastic! Eddie, Carlos, Alberto and many more are just so friendly and there to help you decompress. Its not so close to hotel zone so is a little quieter. Endless beach walks await!

10

Jessica

6 août 2024

·

A séjourné 5 nuits

We loved La Valise! It was very clean and luxurious, the staff was very kind and helpful! The spa is beautiful and the massages were amazing! Cons: The road to the property is not in the best condition, very narrow with lots of cars, bikes and pedestrians don’t is very chaotic. Lots of construction. Everything near the hotel is very expensive! $20 for a 5 min cab drive. $200 for restaurants so be prepared!

We loved La Valise! It was very clean and luxurious, the staff was very kind and helpful! The spa is beautiful and the massages were amazing! Cons: The road to the property is not in the best condition, very narrow with lots of cars, bikes and pedestrians don’t is very chaotic. Lots of construction. Everything near the hotel is very expensive! $20 for a 5 min cab drive. $200 for restaurants so be prepared!

10

Antony

11 mars 2025

·

A séjourné 3 nuits

Beautiful hotel. Very quiet and relaxing part of Tulum Beach.

Beautiful hotel. Very quiet and relaxing part of Tulum Beach.

10

Paul

16 mai 2025

·

A séjourné 3 nuits

Staff was great :) we were able to walk and ride the bikes that were provided to go to various spots around the hotel!

Staff was great :) we were able to walk and ride the bikes that were provided to go to various spots around the hotel!

10

Christine

14 mai 2024

·

A séjourné 2 nuits

The staff is so friendly and helpful. Really tranquil setting and private.

The staff is so friendly and helpful. Really tranquil setting and private.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Le petit-déjeuner impressionne constamment et de nombreux clients apprécient le restaurant sur place et le restaurant partenaire, avec des besoins alimentaires spécifiques pris en compte. Certains ont trouvé la nourriture fade ou chère, et l'un d'entre eux a regretté une bouteille de vin promise.

Avis de voyageur à ce sujet

10

Janette

2 mai 2024

·

A séjourné 4 nuits

Wonderful stay. Beautiful property. Great food and staff. We would come here again.

Wonderful stay. Beautiful property. Great food and staff. We would come here again.

10

Jennifer

24 oct. 2023

·

A séjourné 3 nuits

Gorgeous Fantastic food Beautiful beach

Gorgeous Fantastic food Beautiful beach

10

Courtney

9 nov. 2023

·

A séjourné 5 nuits

My husband and I just recently visited and all we can say is WOW!! This experience for us was exactly what we wanted and needed. The generosity that each staff members brought was very heart warming and truly inspiring to see. From Laurna’s kindness, Efrains cool vibe and conversations, Eddy’s amazing breakfast service and joyful self, Angel’s wholesome personality, Alfredo making me coffee every morning at 5AM.. when he didn’t have to, and we cannot forget Carlo’s determination to go over the top with his hard working abilities (finding bananas in the middle of the night for my husbands night time snack and bringing them to our room). There were other staff who we just didn’t catch their name but worked so hard too. Staff that showed us how to work the free bikes, the man who takes every morning to make the beach look nice, the other man who helps in the morning for breakfast, the women who clean our room MULTIPLE times a day… the people here care and it shows. Anything you ask for you will most likely receive at any hour. Also, I am gluten free and they have options! They have great breakfast, lunch, and dinner options. They also will accommodate any meal option if you ask. Also day before leaving they even ask to make you a lunch and coffee for your trip to the airport. Seriously they go above and beyond.

My husband and I just recently visited and all we can say is WOW!! This experience for us was exactly what we wanted and needed. The generosity that each staff members brought was very heart warming and truly inspiring to see. From Laurna’s kindness, Efrains cool vibe and conversations, Eddy’s amazing breakfast service and joyful self, Angel’s wholesome personality, Alfredo making me coffee every morning at 5AM.. when he didn’t have to, and we cannot forget Carlo’s determination to go over the top with his hard working abilities (finding bananas in the middle of the night for my husbands night time snack and bringing them to our room). There were other staff who we just didn’t catch their name but worked so hard too. Staff that showed us how to work the free bikes, the man who takes every morning to make the beach look nice, the other man who helps in the morning for breakfast, the women who clean our room MULTIPLE times a day… the people here care and it shows. Anything you ask for you will most likely receive at any hour. Also, I am gluten free and they have options! They have great breakfast, lunch, and dinner options. They also will accommodate any meal option if you ask. Also day before leaving they even ask to make you a lunch and coffee for your trip to the airport. Seriously they go above and beyond.

10

Ardavan

22 févr. 2024

·

By far my best experience in Mexico. Nicest staff. Food is unbelievably good. Relaxing experience in an amazing boutique style hotel. Highly recommend.

By far my best experience in Mexico. Nicest staff. Food is unbelievably good. Relaxing experience in an amazing boutique style hotel. Highly recommend.

10

Blendi

15 févr. 2024

·

A séjourné 1 nuit

By far the best hotel in Tulum. Better than Azulik (we stayed at both). They have a welcoming drink. Bathroom & shower in the room. Free breakfast. Steamer & airblower in the room. They don’t use the eco-friendly excuse to cut corners like most luxury hotels in Tulum. Absolutely the best in town

By far the best hotel in Tulum. Better than Azulik (we stayed at both). They have a welcoming drink. Bathroom & shower in the room. Free breakfast. Steamer & airblower in the room. They don’t use the eco-friendly excuse to cut corners like most luxury hotels in Tulum. Absolutely the best in town

10

Kyle

8 nov. 2023

·

A séjourné 2 nuits

They created a very peaceful environment with a beautiful beach area, and a majestic jungle side. The complimentary breakfast was amazing, and the service was exceptional.

They created a very peaceful environment with a beautiful beach area, and a majestic jungle side. The complimentary breakfast was amazing, and the service was exceptional.

6

Victoria

1 déc. 2023

·

A séjourné 2 nuits

went downhill, overall still very good but not what it used to be. Food is bland, overpriced, a lot of more guests on property.

went downhill, overall still very good but not what it used to be. Food is bland, overpriced, a lot of more guests on property.

10

Christopher

23 avr. 2024

·

A séjourné 3 nuits

The staff was incredibly friendly and accommodating. Food was very good.

The staff was incredibly friendly and accommodating. Food was very good.

8

Heather

13 avr. 2025

·

It was a STUNNING hotel and the rooms are quite beautiful. We had a reservation at Nu Tulum and the food was exceptionally beautiful and delicious, as well as the service. Our first night, we really wanted rest and our room happened to be near the restaurant where a wedding was taking place. This was never mentioned in our booking and it was EXTREMELY loud til midnight. I did eventually call the front desk and they offered for us to move rooms (which I was too tired to do). The next night, they upgraded us to the beachfront side since it became available and we had wanted to book that originally. It was still very loud that night with another wedding, but not quite as loud. Just know that it may not be as quiet and relaxing as you think at night. However, the service is excellent, the people were so beautiful and wonderful. And the beach side was just an incredible view. We loved it. I would stay again, but not if I really needed a quiet night. 🙂 Just be aware. Still a 9.8/10.

It was a STUNNING hotel and the rooms are quite beautiful. We had a reservation at Nu Tulum and the food was exceptionally beautiful and delicious, as well as the service. Our first night, we really wanted rest and our room happened to be near the restaurant where a wedding was taking place. This was never mentioned in our booking and it was EXTREMELY loud til midnight. I did eventually call the front desk and they offered for us to move rooms (which I was too tired to do). The next night, they upgraded us to the beachfront side since it became available and we had wanted to book that originally. It was still very loud that night with another wedding, but not quite as loud. Just know that it may not be as quiet and relaxing as you think at night. However, the service is excellent, the people were so beautiful and wonderful. And the beach side was just an incredible view. We loved it. I would stay again, but not if I really needed a quiet night. 🙂 Just be aware. Still a 9.8/10.

10

Jonathan

24 oct. 2023

·

A séjourné 6 nuits

Absolutely stunning boutique property split between the Beach side..and the Jungle side. We stayed on the jungle side...tropical plants surrounded the beautiful pool with the rooms nestled amongst the palm trees and lush vegetation. The attention to detail and attentiveness of all staff was exceptional..but Anna & Iker (part of the front of house concierge team) really went above and beyond to make us feel so welcome. Superb breakfast included with our room...and you could choose to eat it on the beachside (our choice as you got the sunrise amd oceanviews)..or in the jungle side ..or in your room. I could have stayed forever

Absolutely stunning boutique property split between the Beach side..and the Jungle side. We stayed on the jungle side...tropical plants surrounded the beautiful pool with the rooms nestled amongst the palm trees and lush vegetation. The attention to detail and attentiveness of all staff was exceptional..but Anna & Iker (part of the front of house concierge team) really went above and beyond to make us feel so welcome. Superb breakfast included with our room...and you could choose to eat it on the beachside (our choice as you got the sunrise amd oceanviews)..or in the jungle side ..or in your room. I could have stayed forever

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

10

Victoria

15 avr. 2026

·

A séjourné 1 nuit

Vue de la chambre mer sublime, deco superbe. Personnel agréable et chaleureux.

Vue de la chambre mer sublime, deco superbe. Personnel agréable et chaleureux.

8

eric

21 mai 2024

·

A séjourné 4 nuits

L’hôtel présente une belle plage et une très belle piscine. C’est un hôtel tres chic Bobo et eco responsable mais un peu trop, sur ce thème je ne pense pas que le rapport qualité prix soit au Rdv: Pas de bouteille d’eau, pas d’attention particulière dans la journée ou même au petit déjeuner, pas de serviette plage sur les matelas …

L’hôtel présente une belle plage et une très belle piscine. C’est un hôtel tres chic Bobo et eco responsable mais un peu trop, sur ce thème je ne pense pas que le rapport qualité prix soit au Rdv: Pas de bouteille d’eau, pas d’attention particulière dans la journée ou même au petit déjeuner, pas de serviette plage sur les matelas …

10

Dr. Frank

12 mars 2024

·

A séjourné 2 nuits

Paradise

Paradise

8

Eric

15 août 2026

·

A séjourné 3 nuits

On the positive side: large, comfortable room, with efficient A/C; big swimming pool; generally nice and helpful staff. On the negative side: - when you arrive for check-in, you are presented a 2 page-contract, with a lot of small print, to sign; you really long for other things to do upon check-in after a long trip. - our first room was incredibly noisy (60 db of a constant humming noise); we contacted the front desk and the answer was "it is because your room is next to the machine room"; we were offered another room, which we accepted, and the second room was fine; still, in a 5* hotel, when you pay USD 600, you really don't expect that they'd dare propose such a noisy room (and then that you lose an hour to get assigned another room). - the breakfast was generally fine, except for 2 things: croissants on the first morning were rancid; they really give the impression that they're trying to save as much as they could (fruit juices are watered down to the point they're almost tasteless) and you need to keep asking and asking to get things that you're actually supposed to get (and then you're not even sure you'll finally get them - we gave up on a couple of things). - they advertise at the reception that they're a HiltonHonors member, but when you ask them to register your stay with HiltonHonors, they say it's not possible. - generally, the hotel is less exclusive than advertised (the sargassum, which makes it impossible to even access the beach, if of course not helping).

On the positive side: large, comfortable room, with efficient A/C; big swimming pool; generally nice and helpful staff. On the negative side: - when you arrive for check-in, you are presented a 2 page-contract, with a lot of small print, to sign; you really long for other things to do upon check-in after a long trip. - our first room was incredibly noisy (60 db of a constant humming noise); we contacted the front desk and the answer was "it is because your room is next to the machine room"; we were offered another room, which we accepted, and the second room was fine; still, in a 5* hotel, when you pay USD 600, you really don't expect that they'd dare propose such a noisy room (and then that you lose an hour to get assigned another room). - the breakfast was generally fine, except for 2 things: croissants on the first morning were rancid; they really give the impression that they're trying to save as much as they could (fruit juices are watered down to the point they're almost tasteless) and you need to keep asking and asking to get things that you're actually supposed to get (and then you're not even sure you'll finally get them - we gave up on a couple of things). - they advertise at the reception that they're a HiltonHonors member, but when you ask them to register your stay with HiltonHonors, they say it's not possible. - generally, the hotel is less exclusive than advertised (the sargassum, which makes it impossible to even access the beach, if of course not helping).

10

tiffany

16 mai 2026

·

A séjourné 4 nuits

We stayed at La Valise for 4 nights and it was exactly what we were looking for in a Tulum getaway. Our suite was spacious, the food was excellent, and the property was in a great location, walkable to restaurants and shops. But the best part about La Valise is the staff! They are professional, helpful, and courteous, and made us feel welcome the entire time. I would recommend La Valise without hesitation!

We stayed at La Valise for 4 nights and it was exactly what we were looking for in a Tulum getaway. Our suite was spacious, the food was excellent, and the property was in a great location, walkable to restaurants and shops. But the best part about La Valise is the staff! They are professional, helpful, and courteous, and made us feel welcome the entire time. I would recommend La Valise without hesitation!

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Prix pour les dates à venir

septembre 2026

di	lu	ma	me	je	ve	sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $324	18 $354	19 $349
20 $289	21 $287	22 $287	23 $288	24 $287	25 $316	26 $316
27 $288	28 $292	29 $292	30 $292

octobre 2026

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