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Grand Hyatt Manila - Room
Grand Hyatt Manila - Room
Grand Hyatt Manila - Pool
Grand Hyatt Manila - Restaurant

Grand Hyatt Manila


Amenities

  • Parking

  • Airport shuttle

  • Restaurant

  • Swimming pool

  • Room Service

  • Valet Parking

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Property description

Be sure to enjoy recreational amenities, including an outdoor pool, a sauna, and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and wedding services.
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Guest reviews

What guests think

AI-generated summary based on recent guest reviews

Reviews of Grand Hyatt Manila consistently praise its friendly, attentive staff, refined public spaces, and modern, spacious rooms with impressive views, while the location in BGC is described as clean, safe, and convenient for shopping and dining.

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Facilities

Great

Cleanliness

Clean

Service

Friendly

Location

Convenient

Dining

Varied

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8

Shanta Lazzaiz Dy

IAN-logo

4 weeks ago

·

Stayed 2 nights

Overall experience was awesome.
Overall experience was awesome.

8

Jenny

IAN-logo

Apr 7, 2026

·

Stayed 3 nights

Grand Hyatt Manila offers a strong first impression with its excellent location and large, spacious rooms—exactly what you would expect from a hotel of this caliber. However, the overall experience was inconsistent, mainly due to service and communication gaps. At check-in, we were given the option to leave a deposit in cash or by card. We chose cash without much thought, but this led to unexpected complications. For the following two days, staff repeatedly approached us because we were unable to charge food or drinks to the room. On one occasion, while sitting with other guests, multiple staff members approached us at once, which felt unnecessarily intrusive and, frankly, uncomfortable. In a hotel of this standard, processes like this should be seamless and clearly communicated. There were also some frustrating inconsistencies at the pool bar. On our first evening, I asked for rosé and was initially told none was available. Only after insisting did they manage to locate a bottle—after about 30 minutes. The same situation repeated the next day. By the third day, it seemed to be resolved, but it shouldn’t require persistence from guests to receive items that are on the menu. We also asked the pool staff to contact the concierge to help book a table at an external restaurant. This request seemed to cause confusion, with uncertainty around whether the concierge could assist with external reservations at all. That raises questions about the clarity of roles and service expectatio
Grand Hyatt Manila offers a strong first impression with its excellent location and large, spacious rooms—exactly what you would expect from a hotel of this caliber. However, the overall experience was inconsistent, mainly due to service and communication gaps. At check-in, we were given the option to leave a deposit in cash or by card. We chose cash without much thought, but this led to unexpected complications. For the following two days, staff repeatedly approached us because we were unable to charge food or drinks to the room. On one occasion, while sitting with other guests, multiple staff members approached us at once, which felt unnecessarily intrusive and, frankly, uncomfortable. In a hotel of this standard, processes like this should be seamless and clearly communicated. There were also some frustrating inconsistencies at the pool bar. On our first evening, I asked for rosé and was initially told none was available. Only after insisting did they manage to locate a bottle—after about 30 minutes. The same situation repeated the next day. By the third day, it seemed to be resolved, but it shouldn’t require persistence from guests to receive items that are on the menu. We also asked the pool staff to contact the concierge to help book a table at an external restaurant. This request seemed to cause confusion, with uncertainty around whether the concierge could assist with external reservations at all. That raises questions about the clarity of roles and service expectatio

10

Pantelis

IAN-logo

Apr 1, 2026

·

Stayed 7 nights

Excellent Accommodation position perfect Safe & Secure without question
Excellent Accommodation position perfect Safe & Secure without question

8

Angelo

EXP-logo

Feb 18, 2026

·

Stayed 3 nights

Clean and spacious room. Some staff are sincerely nice others are “forced”
Clean and spacious room. Some staff are sincerely nice others are “forced”

10

Wendy Diane

EXP-logo

Feb 12, 2026

·

Stayed 6 nights

Beautiful hotel. The buffet in the morning was amazing.
Beautiful hotel. The buffet in the morning was amazing.

8th Avenue corner 35th Street, Bonifacio Global City, Bonifacio Global City, Taguig, Philippines

Location

Located in Taguig (Bonifacio Global City), Grand Hyatt Manila is within a 15-minute walk of Bonifacio High Street and BGC Arts Center. This luxury hotel is 5.3 mi (8.6 km) from SM Mall of Asia and 8.3 mi (13.3 km) from SM North EDSA.

Mitsukoshi BGC Shopping Center(0.1 miles)

Uptown Mall(0.1 miles)

Bonifacio High Street(0.5 miles)

St Luke's Medical Center Global City(0.5 miles)

Ayala Malls: Market! Market!(0.5 miles)

Shops at Serendra(0.7 miles)

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Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

Check-in from 14:00

Before 12:00


Security deposit

You'll be required to pay the fully refundable deposit for this property.

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Good to know

Additional policies and info about this property.

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Optional extras

Additional paid services you can request.

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FAQs

Free self-parking is available on-site, and valet parking is offered for a fee of PHP 400 per stay. No reservation is required for self-parking.


Buffet breakfast is available daily from 6:30 AM to 10:30 AM for a fee of approximately PHP 1,655 for adults and PHP 827.50 for children.


Check-in time is at 14:00, and check-out time is at 12:00. Early check-in and late check-out may be available upon request and could incur additional charges.


A bus station shuttle is provided at no charge. Guests can arrange the transfer upon arrival.

The property offers limited wheelchair accessibility, including step-free entrances and wheelchair-accessible public areas. However, specific details about accessible rooms and bathrooms are not provided.


The hotel is located in Bonifacio Global City, Taguig, within a 15-minute walk of Bonifacio High Street and BGC Arts Center. It is approximately 5.3 miles from SM Mall of Asia and Newport World Resorts. Public transport options are available nearby.


Yes, the hotel features an outdoor heated pool, operational year-round. Specific operational hours are not mentioned.


Children are allowed at the property, and the minimum age for children to stay for free is not specified.


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