Retreat East

Wasn’t what i expected however, incredibly comfortable and staff where so helpful

Very lovely to be staying here we will return

It was okay, but for the price paid, and for a place that describes itself as ‘luxury’, I expected much more. We had one of the more expensive rooms (‘the piggery’) and I can see that once upon a time it was nice but it was looking quite run down and shabby, it severely needed a lick of paint, repairing of fixtures and fittings and the garden area really needed some plants, decent furniture and shade (currently it feels like a driveway with a picnic bench and two chairs.) Breakfast at the great barn wasn’t a great experience - staff seemed chaotic and on one day there was barely any food, drinks and juices had all ran out, no milk for the cereal etc. on another day we waited over half an hour for some coffees. We were meant to have dinner there but we cancelled because we weren’t filled with confidence following our breakfast experience! On the positive side - the staff are lovely, the massages were good, and the location (if you’re happy to drive) was good for exploring Suffolk. Overall I was disappointed and I’m not sure I’d recommend in its current state, but I hope they make some amends and improvements.

It was the most relaxing weekend you could ask for, it was so peaceful and the staff were amazing. Can’t recommend enough a weekend at Retreat East. Also the spa and food was amazing.

Big spacious room Able to get in earlier then expected Great walks with maps of walks provided. Sauna and steam were clean Good complimentary items Breakfast which was included was average at best. Extractor fan in bathroom took 40 minutes to go off and had no switch to turn off Tv in bedroom awkwardly placed Windows in room covered in bird poo and sky light windows covered in webs Service seemed a bit hostile not very welcoming I wouldn’t say it was worth what I paid. Rather places like congham hall