Is parking available at the hotel?

Limited on-site parking is available, with valet parking offered at a fee of EUR 65.00 per day. Parking height restrictions apply.

What type of breakfast is offered and what are the serving hours?

Continental breakfast is available for a fee, served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM. Children aged 3 and younger eat free breakfast.

Does the hotel allow pets?

Pets are allowed at the hotel with a fee of EUR 35 per pet, per night. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is from 3:00 PM to 1:00 AM, and check-out is by 11:00 AM. Early check-in and late check-out may be available upon request and could incur additional charges.

What accessibility features does the hotel offer?

The hotel has limited wheelchair accessibility, including step-free entrances and accessible public areas. Guests are encouraged to contact the property for specific accessibility needs.

Where is the hotel located in relation to key landmarks?

The hotel is located in the heart of Amsterdam, within a 5-minute drive of Heineken Experience and Rijksmuseum. It is 1.7 miles from Leidseplein and Van Gogh Museum, and approximately 10 miles from Amsterdam Airport Schiphol.

Does the hotel have a swimming pool?

Yes, the hotel features an indoor pool and an outdoor heated pool, with access available from 6:00 AM to 10:00 PM.

What are the hotel's policies for guests staying with children?

Children are welcome at the hotel. Children under 16 years old are allowed in the pool from 10 AM to 3 PM, provided they are accompanied by an adult.

Pestana Amsterdam Riverside Hotel

Average nightly price at Pestana Amsterdam Riverside by month, last 12 months (USD)
Month	Average price
January	US$163
February	US$197
March	US$237
April	US$335
May	US$314
June	US$282
July	US$223
August	US$224
September	US$273
October	US$301
November	US$245
December	US$203

What guests think

At Pestana Amsterdam Riverside, guests often praise the friendly, attentive staff and the elegant historic building, noting clean, comfortable rooms and well-regarded spa, pool, and gym, plus a quiet riverside setting that is outside the busy center.

Several reviews report restaurant or bar closures and limited dining options, and opinions on breakfast range from excellent to overpriced or underwhelming. A few guests mention annex rooms, stairs to reception with limited luggage help, or occasional issues like noisy or small rooms, temperature control, and administrative or loyalty-benefit frustrations. Overall, it suits travelers seeking a polished, relaxing stay.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Many guests highlight the spa, pool, sauna/steam and gym as well maintained and enjoyable; bikes are available to rent and parking is on hand. Some note inconveniences such as pricey parking, awkward pool access, or occasional issues with rental bikes.

Related guest reviews

8

Stephen

22 Oct 2024

·

Stayed 5 nights

The hotel was generally excellent, really nice staff, very good gym,pool, sauna and steam room. The room size was small but I guess this is to be expected with a city hotel

10

lars

9 Feb 2022

·

Stayed 3 nights

Ganske fremragende hotel. Dejligt stort værelse til 2 voksne og 2børn. Fin fin morgenmad med de bedste scrambled egg jeg nogensinde har fået på hotel. Pool med sauna og dampbad var så fint. Parkering på hotel til 50 euro pr døgn Det er dyrere at parkere ude på vejen

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10

Britta

16 Jan 2025

·

Stayed 1 night

The location at the Amstel river facing the Amsterdam houseboats is very cosy and it‘s not too far from the town center either. Adjacent parking garage offers convenient parking options. Nice old building offering all comfort now being tastefully renovated. The staff is exceptionally friendly!

10

R

9 Nov 2025

·

Stayed 1 night

Comfortable room and bed, large large pool

10

Chris

16 Jun 2025

·

Stayed 7 nights

Beautiful Hotel- Gorgeous Lobby- very convenient- lots of great restaurants close by- close to the ,market- Bikes to rent - very helpful staff

10

J G

3 Mar 2025

·

Stayed 1 night

Sehr gut gelegen, am Rande der Altstadt, aber dennoch gut erreichbar. Sehr ruhige Lage. Spa bietet Sauna und Pool - sehr angenehm. Service war sehr zuvorkommend und hilfreich

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10

Wendy

27 Sept 2024

·

Stayed 5 nights

Excellent facilities. Loved the sweets and Prosecco freely available in reception. Room was good size. Bed really comfy. Spa and gym pretty decent for the size and price of hotel. Walked from central Amsterdam in about 35 minutes and very easy to navigate on the tram if needed

6

Marco

25 Apr 2023

·

Stayed 3 nights

Ristorante chiuso la domenica . Assenza di navetta per l’ aereoporto per un hotel 5 stelle . Accesso alla piscina passando dalla reception e dal ristorante in accappatoio. PESSIMO . Dintorni ottimi

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10

Carlo

18 Mar 2025

·

Stayed 4 nights

Location, service, quality of accommodations, fitness gym

8

Ciaran

9 Aug 2025

·

Stayed 4 nights

Location, bikes to rent, sauna.

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is widely praised, with rooms and common areas described as spotless and well maintained. A few reviews note lapses such as dirty carpet or an unclean item.

Related guest reviews

10

Griffin

20 Jun 2023

·

Stayed 3 nights

Super friendly and helpful staff. Room and common areas were spotless.

10

Raymond

15 Nov 2025

·

Stayed 6 nights

Very clean and comfortable rooms.

10

Esther

24 Mar 2023

·

Stayed 4 nights

Historical building. We had the junior suite overlooking the canal. Spacious clean and comfortable. Pillows were a disappointment. Also floor waant too clean. Otherwise sercixe excellent.

10

Amanda

20 Apr 2025

·

Stayed 3 nights

Absolutely beautiful, spacious hotel. Very clean and updated.

10

Rosa

18 Aug 2023

·

We enjoyed our stay at the Pestana Amsterdam. It was clean with functional rooms were a big plus for us. We would stay again when back in Amsterdam-can't wait to be back. It is a bit far from all the attractions but we did not mind it. Quiet area with some stores and eateries around. Recommendations: have a ramp for suitcases or a porter for arrivals.

10

jaxx

31 Jan 2026

·

Stayed 1 night

Everything was perfect from moment we entered in to this beautiful building clean very helpful and friendly will be staying here again !!

2

Dan

25 Jun 2024

·

Stayed 1 night

I recently stayed at this so-called 5-star hotel, but my experience was far from what I expected. Here are the main issues I encountered: \t1.\tNoisy Air Conditioning: The air conditioner was extremely noisy. When I raised this issue with the staff, they claimed it was normal. We had to turn it off to get any sleep, which made the room uncomfortably warm. \t2.\tBroken Curtain: The curtain in our room was broken, causing us to wake up at 6 AM due to the sunlight streaming in. This was incredibly frustrating and disrupted our sleep. \t3.\tUnhygienic Free Bottle of Water: The hotel provided a complimentary bottle of water, but it had hair on it. This was a significant hygiene concern and quite off-putting. \t4.\tMisleading Photos: The room had only one small window, which was completely different from the photos advertised. The lack of natural light made the room feel cramped and claustrophobic. \t5.\tSmall Room: The room itself was very small, much smaller than what was depicted in the pictures online. It felt like a significant downgrade from what we were expecting. Overall, I was highly disappointed with my stay. Despite the hotel’s 5-star rating, the experience did not meet basic expectations of comfort and cleanliness. I would not recommend this hotel based on my experience.

10

Sara

18 Apr 2023

·

Stayed 3 nights

The hotel is spotlessly clean. The staff are ALL polite, professional and efficient. Excellent hotel!

10

Luca

22 Jan 2022

·

Stayed 3 nights

La struttura di interesse storico viene sfruttata nel massimo del suo splendore. Gli interni risultano confortevoli e la pulizia è espressa in maniera molto esplicita. Ho usufruito di diversi servizi offerti dalla struttura tra cui il servizio in camera, la palestra e la colazione internazionale. Tutto è stato di mio gradimento. Per finire ho trovato cortesia, gentilezza e molta cordialità in tutto lo staff. Mi hanno consigliato dove effettuare il Covid test per il mio rientro e mi hanno ulteriormente aiutato effettuando per me la prenotazione online. Torneremo sicuramente

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10

Sylvia

22 Sept 2025

·

Stayed 2 nights

Definitely a nice place to stay. They are not big on checking in early. I visited in mid-July. Even when I returned to check in after, I had to wait and was given a room next to the elevator which is not ideal since it gets loud. Room was very clean and comfortable with black out curtains. No view. Same for my friend who stayed on a different floor - same room, different side, no view but nice room. Staff were on and off. Some friendly, some awkward. I really liked the location. I don’t like to stay in central areas. I prefer off center in clean and less touristy but nice more local neighborhoods. Lovely neighborhood. Ubers and taxis did take a while the 3x I tried during the weekend.

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Rooms

Rooms are generally comfortable—often quiet, sometimes spacious, and in a handsome historic setting—with many praising the beds and river views. Experiences vary, with some finding rooms small, dark, or noisy, limited lighting or USBs, and occasional temperature or curtain issues; annex rooms can feel less premium.

Related guest reviews

10

Cheryl

4 Jun 2025

·

Stayed 4 nights

Very quiet location, super comfy bed and pillow selection was a lovely surprise. Staff were all very kind and responsive to any requests we may have had.

10

Esther

24 Mar 2023

·

Stayed 4 nights

Historical building. We had the junior suite overlooking the canal. Spacious clean and comfortable. Pillows were a disappointment. Also floor waant too clean. Otherwise sercixe excellent.

8

Janet

24 Sept 2024

·

Stayed 2 nights

The property is fine, however I would not stay there again. No USB in the rooms and rooms quite basic. They had us on the ground floor 3 feet from the road, we had to upgrade and pay more.

2

Dan

25 Jun 2024

·

Stayed 1 night

I recently stayed at this so-called 5-star hotel, but my experience was far from what I expected. Here are the main issues I encountered: \t1.\tNoisy Air Conditioning: The air conditioner was extremely noisy. When I raised this issue with the staff, they claimed it was normal. We had to turn it off to get any sleep, which made the room uncomfortably warm. \t2.\tBroken Curtain: The curtain in our room was broken, causing us to wake up at 6 AM due to the sunlight streaming in. This was incredibly frustrating and disrupted our sleep. \t3.\tUnhygienic Free Bottle of Water: The hotel provided a complimentary bottle of water, but it had hair on it. This was a significant hygiene concern and quite off-putting. \t4.\tMisleading Photos: The room had only one small window, which was completely different from the photos advertised. The lack of natural light made the room feel cramped and claustrophobic. \t5.\tSmall Room: The room itself was very small, much smaller than what was depicted in the pictures online. It felt like a significant downgrade from what we were expecting. Overall, I was highly disappointed with my stay. Despite the hotel’s 5-star rating, the experience did not meet basic expectations of comfort and cleanliness. I would not recommend this hotel based on my experience.

10

Bernhard

12 Jan 2025

·

Stayed 2 nights

Nice hotel, good breakfast and very attentive staff - they put a greeting card and a chocolate cake to my room on my birthday that was during the stay, absolutely lovely gesture! Room with river view is definitely worth it.

10

Kate

6 Apr 2023

·

Stayed 3 nights

This is a lovely hotel in a great location. Our room was very comfortable and spacious for 2 adults and 2 big kids. It was quiet and we all slept well after long days of sightseeing. The staff are very friendly and helpful. Breakfast was great.

4

Nikolai

20 Mar 2023

·

Stayed 2 nights

Had two nights at Pestana and even though the staff was very nice and kind, the room neat and somewhat large and at a prime location the stay was rather awful. I was “stored” at the ground floor behind the restaurant, meaning I had to pass through the breakfast buffet in morning and dining guests in the evening. Adding to this the room was extremely noisy. It was located under a staircase of some kind, and whenever someone was walking on this, the room was more or less shaking and scrambling. This, together with a rock hard bed meant less than zero sleep. I’m normally not picky and usually noisy environments doesn’t affect my sleep, but this was at another level. At check out I could understand on the receptionist that they normally don’t use the ground floor level rooms unless everything else is occupied. Would have been nice with this disclaimer up front. Definitely suggest you flag this when booking at this place; don’t settle for ground level rooms - let alone room 1008.

8

Astrid

25 Oct 2024

·

Stayed 2 nights

Main road, and thought the rims would have more of River view but the river was across the road

10

Sylvia

22 Sept 2025

·

Stayed 2 nights

Definitely a nice place to stay. They are not big on checking in early. I visited in mid-July. Even when I returned to check in after, I had to wait and was given a room next to the elevator which is not ideal since it gets loud. Room was very clean and comfortable with black out curtains. No view. Same for my friend who stayed on a different floor - same room, different side, no view but nice room. Staff were on and off. Some friendly, some awkward. I really liked the location. I don’t like to stay in central areas. I prefer off center in clean and less touristy but nice more local neighborhoods. Lovely neighborhood. Ubers and taxis did take a while the 3x I tried during the weekend.

8

Ruth

20 Oct 2023

·

Stayed 2 nights

The rooms in the new section are spacious and modern, but the lighting is inadequate, and there is little surface space (such as desk or counter), just a small coffee table. Also, a bit off the beaten path for tourism, although there were some good restaurants nearby. Highly recommend Riviera Restaurant.

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Service

Service draws consistent praise for friendly, attentive staff, with thoughtful touches like birthday cakes and proactive help. However, some report slow or uneven responses, loyalty benefits not recognized, billing or card-charge frustrations, and limited assistance with luggage at the entry stairs.

Related guest reviews

6

Aneel

21 Oct 2025

·

Stayed 2 nights

Staff knew nothing about the Expedia Gold benefits. Unacceptable since this is why I chose this property. Had to explain the discount again at checkout. No room upgrade considered.

10

Scott Alfred

17 Nov 2025

·

Stayed 1 night

Reception bar staff and manage 1st class

10

Russell

30 Nov 2025

·

Stayed 1 night

Lovely hotel with warm and helpful staff. They went the extra mile with a smile and grace

10

Britta

16 Jan 2025

·

Stayed 1 night

The location at the Amstel river facing the Amsterdam houseboats is very cosy and it‘s not too far from the town center either. Adjacent parking garage offers convenient parking options. Nice old building offering all comfort now being tastefully renovated. The staff is exceptionally friendly!

6

Wendy

9 Sept 2025

·

Stayed 4 nights

Upon checking my bank visa statement It appears charges are accurately done first . However, there were two unknown charges in my bank statement that can’t be reconciled with the receipt they printed out for me. A week after we are back from our cruise I wrote to the guest services to enquire about the extra charges, looks like they are in no hurry to answer my questions? Until now, I still have not received good explanation from them to resolve this issue, that I am charged over C$ 500.00! For two mysterious charges In my 4 days still stay. This is not an average hotel, for 4 days two superior rooms cost me over C$5000.00. Although I like the hotel, Pestana cannot randomly charge my visa like this. I am not happy about it! If they don’t give me a good explanation of that, I would say —beware of your visa bill. Don’t leave the front desk until they explain everything to you. Otherwise, a nice surprise will be followed later…just be careful! Keep all your receipts ! Now depending how they handle my situation that will determine if I would recommend or use this hotel in the future!! Thank you!

10

jaxx

1 Feb 2026

·

Stayed 2 nights

Great staff even remembered my partners birthday that only mentioned and they overheard and later a cake was delivered to room from the hotel completely free clean room great spa will be staying here again

2

Marcus

20 Jul 2024

·

Stayed 1 night

They did not have the booked room available at time of checkin, even hours after normal checkin time. Had to switch rooms. Room service food had things included specifically asked to exclude. They gave late checkout as ”compensation” but various employees kept calling to say I was staying after normal check-out time. At check out they had already charged me city tax etc on card from checkin without asking and without possibility to change the card. What a disappointment. The room had a great view over river Amstel from my room, but that was one of few positives. Choose a different hotel…

8

Philippe

13 Jan 2025

·

Stayed 2 nights

being in house 3 you need to leave the main building there is no description how to get there the elevator did not work, hence we were brought through the kitchen upon arrival at check out, the desk did not know where our luggage was, and I had to follow them in a youth hostel, why not but all in all very pleasant

10

J.

8 Jul 2025

·

Stayed 2 nights

* Polite, super attentive staff. * Clean, calm vibe with a light touch of elegance * The primary builiding of the hotel is nestled in a historic building, which brings such charm. * Easy Uber/Taxi pick up/dropp off. * The beds were comfortable and the shower worked well with good water pressure abd temperature.. * De Pijp is a lovely neighborhood for walking, light shopping, libations and meals. We enjoyed Pekelhaaring.

8

Marla

12 Aug 2024

·

Stayed 1 night

The room was quiet and they were able to check us in early. However, it was raining when we arrived and there are stairs to the reception area and no one came to help us. Also, the restaurant did not open until 3 and had a very limited and expensive menu. This was the only option for food at the hotel.

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AI-generated summary based on recent guest reviews

Location

Set along the Amstel in a quiet, attractive neighborhood with tram access and pleasant walking. Many note it is outside the center, often a longer walk or a short tram ride, with restaurants and cafes nearby.

Related guest reviews

10

Catarine

14 Jun 2025

·

Stayed 3 nights

Ótima hospedagem, porém longe do centro. Eu não tinha ideia que seria tão distante. Tive que pegar o tram todos os dias, que dava em torno de 20/25 min pro centro da cidade. Não curti muito esta questão. Mas o hotel era muito confortável. Café da manhã (pago) maravilhoso!

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8

M L ERHAN

31 Jan 2025

·

Stayed 3 nights

Warm welcoming. Nice and cheerful staff. Ready to help reception desk. Clean room. Premium bed linen and towels. Breakfast could be better considering its price. Location is challenging. It is quite and peaceful area but not close to city center. 7 stops by tram (line4). Tram stop is 200m to hotel whereas metro stop is on the other side of the river and around 10 min away by walk. I would recommend Pestana Riverside Amsterdam hotel to everyone especially the ones who do not have time concern.

8

Nick

4 Nov 2024

·

Stayed 3 nights

Beautiful hotel. But poor location, you have to walk atleast 20 min to get anywhere.

10

Cheryl

4 Jun 2025

·

Stayed 4 nights

Very quiet location, super comfy bed and pillow selection was a lovely surprise. Staff were all very kind and responsive to any requests we may have had.

10

Britta

16 Jan 2025

·

Stayed 1 night

The location at the Amstel river facing the Amsterdam houseboats is very cosy and it‘s not too far from the town center either. Adjacent parking garage offers convenient parking options. Nice old building offering all comfort now being tastefully renovated. The staff is exceptionally friendly!

10

Victoria

31 Jan 2025

·

Stayed 3 nights

We had a fantastic stay here. Great location right along the canal and fantastic amenities! Can’t wait to visit again.

10

susan

27 Sept 2024

·

Stayed 4 nights

On the edge of DePijp but easy walk to trains and trams. Lots of food options close by. Safe, clean, lovely rooms has a pool. Nice walking along the river across the street Service was excellent. Really good size rooms for Amsterdam.

10

J.

8 Jul 2025

·

Stayed 2 nights

* Polite, super attentive staff. * Clean, calm vibe with a light touch of elegance * The primary builiding of the hotel is nestled in a historic building, which brings such charm. * Easy Uber/Taxi pick up/dropp off. * The beds were comfortable and the shower worked well with good water pressure abd temperature.. * De Pijp is a lovely neighborhood for walking, light shopping, libations and meals. We enjoyed Pekelhaaring.

10

Sylvia

22 Sept 2025

·

Stayed 2 nights

Definitely a nice place to stay. They are not big on checking in early. I visited in mid-July. Even when I returned to check in after, I had to wait and was given a room next to the elevator which is not ideal since it gets loud. Room was very clean and comfortable with black out curtains. No view. Same for my friend who stayed on a different floor - same room, different side, no view but nice room. Staff were on and off. Some friendly, some awkward. I really liked the location. I don’t like to stay in central areas. I prefer off center in clean and less touristy but nice more local neighborhoods. Lovely neighborhood. Ubers and taxis did take a while the 3x I tried during the weekend.

10

Peter

11 Feb 2024

·

Stayed 2 nights

Not close to centre. 20min bike ride which was fun or 15min in a taxi

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AI-generated summary based on recent guest reviews

Dining

Breakfast is frequently praised for variety and quality, though some find it overpriced or occasionally cold. Multiple reviews report the restaurant or bar being closed or limited, slow service, and mixed quality for room service or on-site dining.

Related guest reviews

2

Rhonda

3 Jul 2024

·

Stayed 1 night

Restaurant closed while we were there. What food that was available was terrible! Staff was perfect! Would have preferred cooler a/c and cooler bedding.

10

Nicolas

1 Jun 2024

·

Stayed 5 nights

Great hotel, comfortable room and great breakfast.

10

Bertrand

29 Sept 2023

·

Stayed 5 nights

Definitly a place to stay. The breakfast is amazing. Really nice rooms. Very convenient for a conference at RAI. We will come back.

6

Scott Alfred

17 Sept 2025

·

Stayed 2 nights

Just gutted restaurant and bar closed on check in night after busy business last few days and needed some Lili love (head server) and good food 😎

6

Emma

28 Jun 2024

·

Stayed 2 nights

The hotel was beautiful and the room was clean and comfortable. Breakfast was appalling and not worth the money, it was extremely expensive for what it was. Avoid the mini bar - its i s chargeable and hefty prices! There is only one carton of water each on arrival which doesn't get replenished during your stay. I asked for milk for the coffee at reception and was told they had none. For a 5 star hotel, it was not great and very expensive for a two night stay on the outskirts of Amsterdam

10

Melinda

25 Aug 2025

·

Stayed 1 night

Beautiful hotel with friendly accommodating staff. The breakfast was excellent too.

4

Mark

24 Nov 2025

·

Stayed 1 night

Kitchen closed, so no food in either the restaurant or bar. Couldn’t charge breakfast to my room, but could charge drinks at the bar?? Not sure it deserved a 5 star rating.

8

Sandra

2 Nov 2024

·

Stayed 3 nights

The hotel was not 5* quality as advertised. We stayed in one of the studios which is located in a different building, the studio was comfortable but needed more lighting in the sitting area. The glasses and crockery were mismatched. The breakfast was cold although there was plenty to choose from.

10

James

14 Jun 2025

·

Stayed 3 nights

In an excellent area, rest standard, staff excellent. Breakfast first class. Eat at the restaurant one night and fodvand service were exceptionally.

10

Amy M

29 Jul 2024

·

Stayed 6 nights

excellent breakfast, walkable neighborhood, great staff and nice spa/gym with excellent massage

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $173	2 $209	3 $423	4 $456	5 $367	6 $310	7 $300
8 $193	9 $229	10 $253	11 $251	12 $284	13 $329	14 $279
15 $151	16 $243	17 $474	18 $453	19 $242	20 $239	21 $310
22 $205	23 $248	24 $257	25 $201	26 $262	27 $356	28 $298
29 $184	30 $199

Pestana Amsterdam Riverside

Prices for Pestana Amsterdam Riverside

Monthly average prices

About this property

Location

Room options

Junior Suite

Loft (2A + 1C)

Premium Room (Deluxe)

Loft

Premium Room, River View

Superior Suite, 1 King Bed (Clock Tower)

Classic Studio

Comfort Studio

Comfort Studio (2A+1C)

Comfort Studio (2A + 2C)

Comfort Studio (3Ad)

Deluxe Room

Suite, Mezzanine (2A + 2C)

Superior Terrace

Loft (Double)

Suite, Mezzanine (2A + 1C)

Suite, Mezzanine (Triple)

Superior Double Room

Suite, Mezzanine (Double)

Superior Room, River View

Loft (Triple)

Guest reviews of Pestana Amsterdam Riverside

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Pestana Amsterdam Riverside

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23	24 $498
25 $240	26 $317	27 $417	28 $412	29 $318	30 $214	31 $277