Name: SpringHill Suites by Marriott Ontario Airport/Rancho Cucamonga
Address: 3595 East Guasti Road, Ontario, California, United States of America, Ontario, California, US
Price range: $132–$258 per night
Rating: 8.5

What guests think

Across recent reviews, travellers describe SpringHill Suites by Marriott Ontario Airport/Rancho Cucamonga as clean, modern, and conveniently located near ONT, with spacious rooms, friendly service, smooth check-ins, and a complimentary breakfast that many enjoyed.

Guests frequently highlight quiet stays and proximity to shopping, highways, and Toyota Arena. Common drawbacks include a nightly parking fee, no airport shuttle, and occasional housekeeping or maintenance lapses such as shower or A/C issues. Breakfast can be busy and the outdoor pool is small. Expect a comfortable, convenient airport-base with generally friendly service.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests appreciate the clean, well-equipped gym and note that the outdoor pool is small. Expect a nightly parking fee, and there is no airport shuttle.

Related guest reviews

10

Cathryn

Oct 27, 2025

·

Stayed 1 night

Quiet, all the required amenities, did not have breakfast but used the gym which was clean. Expected towels in the Marriott gym but used room towels.

10

Molly

Aug 12, 2025

·

Stayed 1 night

Super close to the airport, can walk to the rental car facility if you need to. Overall, Ontario/Rancho Cucamonga is really safe. Across the street is a Starbucks and Poki place, along with a Costco Business and gas station. Easy access to the interstate. Breakfast was really good, room was clean and the air conditioning was top notch for our late June stay. We’ve had friends and family stay here, and we stayed here during a move. It’s a great property. Not much in walking distance as far as entertainment but super convenient if you have a car or are renting a car. There is not a shuttle but Lyft/uber to the airport is minimal. Would recommend!

10

Rhoda Asha

Jun 26, 2023

·

Stayed 3 nights

The hotel was very nice. It was clean. Breakfast options was great. Staff was friendly. If I had to say one thing I didn’t like it would just be that the pool was outdoor and the weather wasn’t great. So wasn’t able to utilize it and I would have loved to be able to use it. Other than that I would definitely go back there and recommend!

10

Moon

Sep 4, 2023

·

Stayed 1 night

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8

Adrian

Oct 20, 2025

·

Stayed 2 nights

The gym was good love that it was 24 hour and the staff was great. Only thing is the sheets were ripped and the room had no trash bags even in the can.

4

rick

Sep 2, 2024

·

Stayed 1 night

Just an ordinary overpriced hotel, with hidden fees, a $12 parking fee per night, that neither the hotel or Expedia tell you about when you book the hotel, last time I use Expedia, I’m sticking with Air B & B

10

Ralph

Nov 13, 2025

·

Stayed 1 night

They offer stay & fly parking programs, but no shuttle service need to use Uber or one of the other companies. But a very nice place.

8

Richard

Jan 31, 2024

·

Stayed 1 night

Good hotel good location jacuzzi not heating up was the only problem. Elizabeth at the front desk was very friendly.

8

Brandon C

Feb 20, 2024

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Stayed 1 night

Check-in was easy and property was well kept, outside, inside and weight room area.

8

nicholas

Aug 4, 2025

·

Stayed 1 night

The rooms are really nice, I loved the work station. The fire pit in front was a bit of an eye sore. It was not operational and looked quite a mess. The pool shower barely worked and I had to scrap off the hard water deposit so the water could come out of the top spout. The pool bathrooms were locked and the pool towels were not stocked. Just a dirty laundry container full of towels. The girl working the front was pretty rude when I checked in at night. She bothered the heck out of me when I got there and I couldn’t wait to not have to see her again. The breakfast was good. Lots of options and plenty of room for everyone. There were some small negatives, but the stay was nice and I was pretty comfortable.

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Cleanliness

Many reviews praise very clean rooms and a fresh, modern property. However, several report housekeeping lapses and maintenance issues (e.g., hair in bathrooms, missed servicing, stained or rough linens, shower or water-temperature problems).

Related guest reviews

10

Katherine

Nov 23, 2025

·

Stayed 1 night

Clean room, nice staff, great location, easy parking.

4

Jaime

Aug 9, 2025

·

Stayed 1 night

At check in I was hit with an added cost for parking. Then we entered the "suite" only to see a bare spot on the carpet. Yes a big 10 inch hole in the carpet next to the couch by the entry way. On to opening the window blind only to see allot of bird poopon the window and the base of the outside of the window. Then when we entered the bathroom we noticed the toilet seat had whiter stains on it. Finally the shower, the ceiling paint pealing and hanging from a few spots. Also repairs were poorly done by not painting a patch in the drywall, various places with mold along the corners. Never again, I thought Marriott was a better than average hotel chain as my past stays at various other facilities were above expectations.Not here, this place needs better repairs, and cleaning teams. This is a reflection on poor management as these very obvious flaws were passed over and okayed by someone.

6

Claudia

Dec 1, 2024

·

When we got to our room, first thing we noticed was that the mirrors were dirty so we started to look around and in the shower there was someone’s shaving razor which made me wonder if the restroom was even cleaned. I informed the front desk and they accommodate us to another room on the same floor and same thing happened again. The bathtub was not cleaned since it had hairs & the shampoo/body wash were not refilled. Since it was night already we didn’t want to go through the hassle of informing the front desk again and just wanted to rest. We had to tell the front desk the next morning as we needed to shower and when housekeeping came they mentioned how it was indeed not cleaned but she did an amazing job doing so. I was a little disappointed in this as I had previously stayed there and didn’t have the same experience. The elevator floors needed to be swept too which I noticed the first night I stayed and it just made me feel a bit skeptical seeing how it was still dirty by the 2nd night there.

4

Gladys

Dec 28, 2023

·

Stayed 4 nights

They claim they clean the room every other day. They did not. They skipped 3 days and when complained, they give you the run around and just said, just request towels and you’re good

4

Shamaila

Aug 16, 2024

·

Stayed 3 nights

My room was not clean

10

Cortney

Feb 27, 2025

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Stayed 1 night

The property and rooms were very clean . The staff was friendly and helpful.

6

Amanda

Jul 8, 2024

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Stayed 2 nights

Our restroom smelt like urine. There was hair in the shower. Big red stain on carpet in room. Bed was firm, not too comfortable. Pool is small had to ask for swimming towels. The breakfast area wasn’t too clean. Trash cans seemed full the whole time we were there. It was a busy weekend but someone should be there to clean as people come and go. Wouldn’t stay here again.

4

Joey

Jun 29, 2025

·

Stayed 1 night

Found hair in bathtub and a fast good bag under bed. Besides that everthing else was fine.

10

Brent

Sep 7, 2025

·

Stayed 1 night

We are always impressed with this location. Easy to get to and clean, clean and clean.

10

Jose Luis

Aug 22, 2025

·

Stayed 1 night

Not only the facilities seem to be brand new, but they are also sparkly clean. Check-in was a breeze, and the hosts were always with a smile.

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Rooms

Rooms are spacious, modern, and comfortable, with many noting quiet stays. Some guests mentioned noise from planes, trains, or other guests, and disliked the sliding bathroom door or dim lighting.

Related guest reviews

10

Sandra

May 7, 2024

·

Stayed 2 nights

The room it’s big and really spaces

10

Robert

Nov 18, 2025

·

Stayed 4 nights

Great room. Clean and large. Always enjoy a stay there.

6

Carlos

May 26, 2025

·

Stayed 2 nights

I spent two nights at this hotel, and I have to say the experience was frustrating. There were children running in the halls and banging on doors, and it was difficult to reach the front desk because no one ever picked up. The neighbors were quite loud late at night, and I believe they should enforce a noise policy. I also had to go downstairs to get extra blankets and toilet paper instead of finding them in the room. I'm uncertain if I would return. The breakfast buffet was definitely the highlight of my stay.

10

Angie

Jul 21, 2025

·

Stayed 2 nights

This hotel really surprised me! I was expecting a average to below average airport hotel but this property had a gorgeous and spacious room. It was alot luxurious than I was expecting. I would definitely return!

10

LINDSAY

Sep 23, 2025

·

Stayed 2 nights

We booked this hotel for my son's football tournament in the area. Check-in was seamless, the staff was friendly and very helpful. The room was clean and large enough for my family of 5. The property is located right across Costco and some great food spots, near highway 10, and near the Ontario Airport, which was great since my youngest child is currently obsessed with planes! Best part the free breakfast was actually breakfast and not just donuts and juice (which we would've appreciated, anyway!). All in all, we thoroughly enjoyed our stay and will defeinitely return the next time we're out in the area!

6

Jeff

May 28, 2024

·

Stayed 1 night

The room was very nice, but the design was a little confusing because of how the position of the bed to television was wrong. The refrigerator was too small and it was did not keep any item cool. The hot water took over two minutes you must keep your hotel key inserted in a slot to keep the lights in the room on.

8

Jo Anne

Mar 26, 2024

·

Stayed 1 night

Fairly new hotel with modern decor. Staff was very nice. Breakfast was great. Very convenient to airport and rental car return. A bit noisy, though, as in addition to the expected planes landing, there is an active train track about a block from the hotel with long trains going by multiple times during the night. Also, the a/c system fan in our room was so loud we had to turn it off -- thankfully, it was a cool night so we didn't need it.

10

Veronica

Sep 15, 2025

·

Stayed 1 night

Lovely property!! The room was clean an big!

10

Antonia

Sep 18, 2025

·

Stayed 1 night

Everything was great we just had a problem with the WiFi (:

8

Gabriela

Jul 23, 2025

·

Stayed 1 night

Clean, quiet room. One mention: there was only ONE mirror in the entire room and it was in the bathroom. No exhaust in the bathroom and the sliding door did not fully shut. Ensure you’re that comfortable with whoever you’re traveling with.

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Service

Staff are widely described as friendly, helpful, and efficient, with quick check-ins. A few guests reported rude or unresponsive front-desk encounters and slow follow-up on requests.

Related guest reviews

10

Chrysty

Nov 12, 2025

·

Stayed 1 night

Friendly service and great customer service I stay at this hotel many times for business and I will continue to do so

10

Luther

Jun 1, 2025

·

Stayed 1 night

Great GeneralManager who checked us in. Professional, courteous and knowledgeable

8

Curtis

Aug 14, 2025

·

Stayed 1 night

The bed was very comfortable. Love the breakfast.The problems we had at check-in were fixed very quickly. The service was the best that we ever had we plan to be back in September.

10

Cesilia

Oct 24, 2025

·

Stayed 1 night

Staff members are all friendly and accommodating.

6

Carlos

May 26, 2025

·

Stayed 2 nights

I spent two nights at this hotel, and I have to say the experience was frustrating. There were children running in the halls and banging on doors, and it was difficult to reach the front desk because no one ever picked up. The neighbors were quite loud late at night, and I believe they should enforce a noise policy. I also had to go downstairs to get extra blankets and toilet paper instead of finding them in the room. I'm uncertain if I would return. The breakfast buffet was definitely the highlight of my stay.

6

Wai Ming

Jun 23, 2023

·

Stayed 2 nights

My deal includes an Amazon gift card. When I checked out, front desk says he will email the gift card code to me in 2 hours. I still have not received so far. 2 days have passed.

10

Debie

Jan 7, 2024

·

Stayed 2 nights

When I walked up to check in Matthew was at the desk. He was so friendly and efficient, making my check in so easy. Matthew answered all my questions. The other 2 times I went to the check in desk both girls answered my questions. You have a great staff and your customer service was amazing. I am in the customer service industry myself and felt that it was top notch. I will be sure to check out more of your properties. Mangement should acknowledge your staff.

4

Deborah

May 30, 2025

·

Stayed 1 night

Bad service from Elizabeth at front desk

10

Teresa

Dec 21, 2025

·

Stayed 1 night

Friendly staff

10

Michele

Nov 14, 2025

·

Stayed 2 nights

Easy check in, clean room, nice staff, will stay here again when I’m in the area for work.

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AI-generated summary based on recent guest reviews

Location

Very convenient for Ontario International Airport and near shopping, dining, highways, and Toyota Arena; several guests felt the area was safe. Not much is walkable for entertainment without a car.

Related guest reviews

10

Molly

Aug 12, 2025

·

Stayed 1 night

Super close to the airport, can walk to the rental car facility if you need to. Overall, Ontario/Rancho Cucamonga is really safe. Across the street is a Starbucks and Poki place, along with a Costco Business and gas station. Easy access to the interstate. Breakfast was really good, room was clean and the air conditioning was top notch for our late June stay. We’ve had friends and family stay here, and we stayed here during a move. It’s a great property. Not much in walking distance as far as entertainment but super convenient if you have a car or are renting a car. There is not a shuttle but Lyft/uber to the airport is minimal. Would recommend!

10

Katherine

Nov 23, 2025

·

Stayed 1 night

Clean room, nice staff, great location, easy parking.

10

Ashleymarie

Sep 22, 2025

·

Stayed 1 night

Very clean property and conveniently located by the airport

10

Francisco

Dec 4, 2024

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Stayed 2 nights

Amazing stay, breakfast was delicious, room an property were clean and up to par. Conveniently located near Ontario airport, Ontario Mills, and major freeways.

10

Michelle

Feb 5, 2023

·

Stayed 1 night

Liked the closeness to the airport and the room was huge and functional for our needs.

10

Stephanie

Aug 15, 2025

·

Stayed 2 nights

It was close to airport which made the travel time most convenient.

10

Sonia

Jan 29, 2024

·

Stayed 1 night

I have stayed at this Hotel twice when we have gone to concerts at the Toyota Arena, it’s so close by. the rooms are clean and have everything you need

10

Daniel

Dec 18, 2024

·

Stayed 1 night

General area is under construction but very conveniengt

10

Ying

Jul 26, 2024

·

Stayed 1 night

Check-in was quick, staff was very friendly. The room was very quiet and clean. This location is easy access to shopping and restaurants.

10

Rebecca

Apr 23, 2024

·

Stayed 1 night

Close to restaurants & the ONT airport!

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Dining

Complimentary breakfast is generally well liked with good variety and waffles, though it can get crowded and occasionally runs low or feels average. Coffee feedback is mixed.

Related guest reviews

10

Aaron

Feb 1, 2025

·

Stayed 1 night

SpringHill Suites Ontario, CA – Quick Review New Hotel – Everything feels fresh, clean, and modern. Nice Rooms – Well-designed with plenty of space to relax. Spacious Shower – Large and comfortable, great water pressure. Friendly Staff – Welcoming and attentive service. Breakfast – Good selection, but very busy in the morning. High Demand – Popular spot, so breakfast foods went fast. Efficient Staff – Despite the rush, they kept things stocked and running smoothly. Hot Water for Tea – Always available, a nice touch for tea drinkers. Overall, a great stay with quality amenities and excellent service, even during peak times.

10

ALYSSA

Oct 14, 2025

·

Stayed 1 night

Shower pressure is amazing, good beds, clean, very good breakfast

10

Monica

May 30, 2023

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Stayed 3 nights

My stay was amazing! The rooms waa clean as was the entire hotel. The breakfast was great but the weekend waffle bar was so yummy. Staff was friendly.

10

Victor

Jun 30, 2025

·

Stayed 3 nights

The service was excellent! The complimentary breakfast had a delicious variety.

10

Rhoda Asha

Jun 26, 2023

·

Stayed 3 nights

The hotel was very nice. It was clean. Breakfast options was great. Staff was friendly. If I had to say one thing I didn’t like it would just be that the pool was outdoor and the weather wasn’t great. So wasn’t able to utilize it and I would have loved to be able to use it. Other than that I would definitely go back there and recommend!

10

Julio Cesar

Oct 31, 2025

·

Stayed 2 nights

The room was very nice and staff too. Loved the breakfast

8

Lan

Oct 15, 2024

·

Stayed 3 nights

Shower towels are not in great condition. They are clean though. Breakfast was not meeting the standard of the price tag.

10

LINDSAY

Sep 23, 2025

·

Stayed 2 nights

We booked this hotel for my son's football tournament in the area. Check-in was seamless, the staff was friendly and very helpful. The room was clean and large enough for my family of 5. The property is located right across Costco and some great food spots, near highway 10, and near the Ontario Airport, which was great since my youngest child is currently obsessed with planes! Best part the free breakfast was actually breakfast and not just donuts and juice (which we would've appreciated, anyway!). All in all, we thoroughly enjoyed our stay and will defeinitely return the next time we're out in the area!

8

Anam

Feb 26, 2025

·

Stayed 4 nights

Great hotel, more breakfast options would be nice!

8

Pete

Jan 15, 2023

·

Stayed 3 nights

They came through to clean while I was asleep and by the time I called they were done for the day (I had a funeral to attend that day) so I never got clean towels or a clean bed after the first night (3-day stay). Other than that, the room was spectacular. No waffles or pancakes for breakfast, only eggs and sausage. Could have had a better breakfast, but that room…

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AI-generated summary based on recent guest reviews

Month	Average price
January	$150
February	$152
March	$170
April	$160
May	$147
June	$175
July	$144
August	$132
September	$143
October	$148
November	$144
December	$157

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18 $217	19 $258
20 $206	21 $143	22 $154	23 $145	24 $132	25 $132	26 $137
27 $135	28 $135	29 $155	30 $160

Su	Mo	Tu	We	Th	Fr	Sa
				1 $147	2 $142	3 $132
4 $135	5 $140	6 $150	7 $146	8 $132	9 $170	10 $147
11 $135	12 $135	13 $160	14 $150	15 $142	16 $142	17 $142
18 $135	19 $140	20 $155	21 $160	22 $146	23 $156	24 $151
25 $136	26 $145	27 $169	28 $169	29 $166	30 $247	31 $251

SpringHill Suites by Marriott Ontario Airport/Rancho Cucamonga

Prices for SpringHill Suites by Marriott Ontario Airport/Rancho Cucamonga

Monthly average prices

About this property

Location

Room options

Suite, Multiple Beds, Hearing Accessible

Suite, Multiple Beds, Hearing Accessible (Accessible Bathtub)

Suite, Multiple Beds, Accessible Bathtub

Suite, Multiple Beds

Suite, Multiple Beds, Roll-In Shower

Guest reviews of SpringHill Suites by Marriott Ontario Airport/Rancho Cucamonga

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about SpringHill Suites by Marriott Ontario Airport/Rancho Cucamonga

Prices for upcoming dates