Name: Holiday Inn Express Cambridge West - Cambourne by IHG
Address: Back Lane, Cambourne, England, United Kingdom, Cambourne, Cambridgeshire, GB
Price range: $67–$234 per night
Rating: 9.17

What guests think

Holiday Inn Express Cambridge West - Cambourne by IHG is a modern hotel with friendly staff, comfortable rooms and parking, offering good value and easy access to Cambridge by bus or park and ride, though it’s outside the centre.

Cleanliness is consistently praised, with rooms and public areas well maintained. Breakfast is generally well liked and included, but several reviews mention limited variety or items running out; evening meals are more mixed, with recurring complaints about a small menu and quality. Rooms are generally quiet and comfortable, though some family setups with sofa beds feel cramped and a few guests found temperatures warm or air conditioning weak. Expect a good-value base near Cambridge rather than a full-service, city-centre stay.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Ample free parking, a bar and secure access are noted; EV charging and accessible features are available. A few reviews report EV chargers limited or not working.

Related guest reviews

10

RENATO

May 10, 2025

·

Stayed 2 nights

Security that even at the elevator must have access card

10

Sue

Apr 22, 2025

·

Stayed 2 nights

Fab Hotel,fairly new,great facilities,great wi-fi speed. Service great,bed comfy and free breakfast

10

Alan

Feb 18, 2024

·

Stayed 2 nights

A lovely hotel with frendly staff, good facilities, great car park

10

Nigel

Apr 22, 2025

·

Stayed 1 night

My favourite hotel when in the Cambridge area. A fairly recent hotel offering good quality accommodation. Ample free parking, great customer service. Very nice breakfast (included in price).

10

Christopher

Apr 20, 2024

·

Stayed 1 night

Excellent accommodation and food. Great breakfast menu. Dog friendly. Bar. Helpful staff. Plenty of parking.

10

Linda

Jun 14, 2025

·

Stayed 1 night

Friendly staff. Easy parking.

10

Robert

Apr 9, 2023

·

Stayed 7 nights

Very nice new facility. Staff is friendly and helpful. Handicap accessible features are great. Good breakfast buffet. Would like to have furniture to place luggage on to unpack, and room for unpacked clothes.

10

Mark

Feb 11, 2024

·

Stayed 1 night

Modern and clean with friendly helpful staff. Car charging units always working all in a great location. I will definitely be staying again

10

Ruth

Jan 13, 2025

·

Stayed 1 night

We arrived after dark for a one night stay so can’t really comment on the view. Reception was good, room very comfortable and clean. Nice shower. Good choices at breakfast with some healthy options. The EV chargers were not working which was a real nuisance but they are separate to the hotel and the only help they could provide was to tell us where there was another charger nearby. But not their fault! Excellent value and great for a one or two night stay

8

Steven

May 4, 2025

·

Stayed 1 night

Nice modern and well maintained hotel in Camborne, just a few miles from Cambridge, and close to the main E-W road. Well laid out compact room, free WiFi and parking. Very clean and comfortable. Excellent bed. 24 HR reception and bar. Cooked breakfast included, but at 9am they were struggling to keep up. No coffee in the machines, no hash browns, tables not cleared, short of cutlery and mugs. This was the only negative, and despite this the breakfast was decent. Star are friendly and professional, and despite my reservations re breakfast service I would definitely recommend this as good value.

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is a strong point, with many guests describing rooms and common areas as spotless and well maintained.

Related guest reviews

10

Graham

Jun 16, 2025

·

Stayed 1 night

Very nice and modern hotel with excellent cleanliness. Friendly and efficient staff made our stay a pleasure. Convenient for Cambridge and local NT properties. Will be going back and would recommend

10

Robert

May 16, 2025

·

Stayed 1 night

Very nice hotel, very clean, almost new with professional staff who were polite and helpful, which was much better than my recent experiences at a Premiere Inn. Food and beer were also good. No problems with anything. I would recommend this hotel and would definitely go back.

10

Ruvani

May 1, 2025

·

Stayed 3 nights

New, clean, and nice hotel.

10

Paul

May 31, 2023

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Stayed 2 nights

Excellent stay, clean and fresh. Breakfast was good and a lot of choices including hot. Staff were attentive

10

Paul

Dec 11, 2023

·

Stayed 1 night

staff were very helpful and every were was very clean

10

Graham

Mar 30, 2024

·

Stayed 1 night

Nice modern hotel with spacious clean rooms. Good breakfast buffet. Easy and plentiful parking.

10

Olatunde

May 8, 2024

·

Stayed 1 night

Tidy and cleanliness was good.

10

Mildred

Aug 1, 2025

·

Stayed 1 night

Neat and clean.

10

Robert

Jun 27, 2023

·

Stayed 3 nights

Pleasant new hotel, clean and nice. We stayed three nights, after a two-week trip on the road. Only little quibble was that the room cleaning crew never did get in to freshen up the room, in the times we were out and about.

10

susan

May 27, 2024

·

Stayed 1 night

Check in was quick and easy and even changing our room at our request to be away from the road noise. All areas of the hotel were spotlessly clean. Rooms comfortable with good size bed.

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Rooms

Rooms are modern, quiet and comfortable, with several praising spacious or accessible layouts. Family rooms with sofa beds can feel cramped, and a few guests reported warm temperatures or weak air conditioning.

Related guest reviews

6

Alexis

Apr 6, 2024

·

Stayed 2 nights

They had us change rooms in the middle of the night because the plumbing was clogged in the shower, even though this is a fairly new hotel. The rooms are by no means anywhere close to the size stated (270sf) they are half that. There’s practically no room to open your luggage anywhere but your bed.

10

Ian

Sep 12, 2025

·

Stayed 3 nights

Brand new hotel, close to Morrison's and has a great breakfast. Comfortable beds and quiet.

8

Nicci

Jun 9, 2023

·

Basic but very clean smart hotel. Room was cramped however for 3 of us getting ready, no space for suitcases at all. Check in and parking easy. Breakfast was fine but basic.

8

Martin

Jun 15, 2025

·

Stayed 3 nights

Very nice room and very quiet. Sadly the bed was very hard for both myself and the wife so we didn’t sleep to well

10

Sue

Apr 22, 2025

·

Stayed 2 nights

Fab Hotel,fairly new,great facilities,great wi-fi speed. Service great,bed comfy and free breakfast

10

Grant

May 4, 2025

·

Stayed 2 nights

It was clean, rooms were spacious and beds were comfy. Staff were very friendly & polite.

10

Eric

May 31, 2025

·

Stayed 1 night

Room was very well layed out only small thought hair dryer lead needs to be longer or a stool to sit on

10

Stephen

Sep 15, 2025

·

Stayed 1 night

Clean and spacious room, the breakfast was good too

10

Donna

Sep 19, 2023

·

Stayed 2 nights

Stay was great. We had an accessible room even though we didn’t need it. I’m so glad we did as the wet room was amazing. We had a chair and little table which was enough for us. The bed was fantastic but the pillows were a bit too soft for me personally. Hash browns at breakfast would have been nice but I can’t have everything. Location of hotel is spot on. We walked to the pub round the corner both evenings for dinner. Morrisons superstore right next door and an Indian restaurant near the pub also.

8

Oliver

Nov 3, 2024

·

Stayed 1 night

New hotel still in new condition. Room with sofa bed was very tight getting to bathroom. Rooms were very hot in Nov as air con would only reduce to 19c

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Service

Service is widely praised as friendly, helpful and efficient, with smooth check-in. Some guests note limited staffing or organisational issues at busy times.

Related guest reviews

4

Louise

Nov 30, 2025

·

Stayed 2 nights

I had contacted the hotel twice before arrival to confirm a we had a room suitable for a dog, once we arrived we were told this hadn't been done and were made to wait whilst a room was made available, the room I feel was far too small for a family and dog, we had a sofa bed up against a wall for a 6ft 16 year old and couldn't walk past the end if it to get from the double adult bed to the toilet, the from was clean and staff were friendly but I feel our experience was affected by the unorganised room,

10

Iain

Aug 22, 2025

·

Stayed 3 nights

Some staff doing too much : trying to do bar and reception .

10

Alan

Aug 30, 2025

·

Stayed 1 night

From the check in to the breakfast fantastic service.

6

Mona

Aug 28, 2023

·

Stayed 1 night

Breakfast service very bad the staff did not top up the food . Extra bed was not made

10

Claudia

Apr 13, 2025

·

Stayed 1 night

Super friendly staff.

10

Adam

Apr 4, 2025

·

Stayed 1 night

Thanks to Nathan on reception and bar.

10

Simon

Aug 22, 2024

·

Stayed 1 night

Reception (Nikki) was very helpful and pleasant and friendly and informative. All staff were very good and gave excellent service in fact some of the best service I have had and I travel a lot with work! Friendly but couteous and respectful. Hotel was spotless, very tidy and room was very smart and comfortable. Breakfast great as was dinner and beer the night before and parking good including electric charge facility. Overall a lot of hotels could learn a lot from these guys, especially given the price point for hotel room and food and drink and it's location. Well done and many thanks.

10

Arif

Dec 24, 2023

·

Stayed 1 night

Amazing experience. Zahid and his team welcomed us warmly and made the check-in a breeze. Comfortable room , good size and good facilities. Breakfast was good and manager on the day - Tan and his team looked after us and ensured we were well fed! Thank you to everyone - the cleaning team clearly do an amazing job to ensure all space are well cleaned Thank you all.

6

lynda

Sep 8, 2024

·

Stayed 1 night

Prior to travelling to the hotel earlier in the week I contacted them re having somewhere to change as we were going to a wedding which would last until midnight that day. I also called when on the way down on the day of arrival. Was advised would be helped when we arrived, On arrival help refused no change to book and so were left to change in disabled toilet and not sure wether rooms ready at midnight when we returned, we were extremely disappointed as had rebooked two double rooms months in advance would not recommend this hotel to others in the same situation,

10

John

Aug 16, 2025

·

Stayed 1 night

Great staff, friendly and helpful

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Location

Convenient for reaching Cambridge via nearby buses or park-and-ride, with supermarkets and local eateries close by and plenty of parking. It is outside the centre and can feel a bit isolated.

Related guest reviews

10

Georgi

Oct 30, 2024

·

Stayed 4 nights

Great staff. Brand new hotel. Clean. Didn't use the car to Cambridge as there was X3 and 4 for £2 one way. Cheaper than parkings.

10

david

Sep 17, 2023

·

Stayed 1 night

Really nice clean modern hotel plenty of parking also right next to a Morrisons super market and nearby there is a pub a Chinese takeaway and an Indian restaurant.

10

Amit

Jul 17, 2025

·

Stayed 3 nights

Nice hotel in a convenient location with easy access to Cambridge via bus, and decent options for meals and daily shopping nearby. Would have helped to have a safe in the room.

10

Julia

May 27, 2024

·

Stayed 1 night

Felt new and cared for, bit more stylish than other Holiday Inns and way better than the one to the east of Cambridge. Close to excellent park and ride for central Cambridge (free parking, regular service, £3.50 return). So you may not be in the centre of the city but it’s really easy to get there from here

8

Niala

Aug 7, 2023

·

Stayed 2 nights

A bit isolated was the only disadvantage.

10

Donna

Sep 19, 2023

·

Stayed 2 nights

Stay was great. We had an accessible room even though we didn’t need it. I’m so glad we did as the wet room was amazing. We had a chair and little table which was enough for us. The bed was fantastic but the pillows were a bit too soft for me personally. Hash browns at breakfast would have been nice but I can’t have everything. Location of hotel is spot on. We walked to the pub round the corner both evenings for dinner. Morrisons superstore right next door and an Indian restaurant near the pub also.

8

Alison

Mar 9, 2025

·

Stayed 1 night

Good location for a short drive to Cambridge park and ride. Staff friendly and helpful. A good breakfast and comfortable room. Good value.

8

Julie

Jun 30, 2025

·

Stayed 1 night

Very nice, but 20 minutes away from all the tourists attractions.

8

Steven

May 4, 2025

·

Stayed 1 night

Nice modern and well maintained hotel in Camborne, just a few miles from Cambridge, and close to the main E-W road. Well laid out compact room, free WiFi and parking. Very clean and comfortable. Excellent bed. 24 HR reception and bar. Cooked breakfast included, but at 9am they were struggling to keep up. No coffee in the machines, no hash browns, tables not cleared, short of cutlery and mugs. This was the only negative, and despite this the breakfast was decent. Star are friendly and professional, and despite my reservations re breakfast service I would definitely recommend this as good value.

10

Christopher

Jul 17, 2025

·

Stayed 2 nights

Excellent hotel with comfortable beds and a delicious breakfast! It is far out from central Cambridge, but there is a convenient local bus service that is nearby.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is generally good and included, but multiple reviews cite limited variety or items running out. Evening dining often disappoints due to a small menu, unavailable dishes and variable quality, leading some to eat elsewhere.

Related guest reviews

6

Malcolm

Aug 28, 2023

·

Stayed 1 night

Hotel good and comfortable. Restuarant for evening meals was an absolute disgrace!! 1st night went to order from the very limited menue only to be told that 3 out of the 6 choices were not available - no food ingrediants. 2nd night same menue but they had one additional choice back on, but still a disgrace. Had to go out and spend alot more money on fuel and meal costs so we could have a meal.

6

Stuart

May 15, 2025

·

Stayed 1 night

Hotel and rooms are good what lets it down is the quality of the food, breakfast wasnt good either

4

John

Sep 17, 2025

·

Stayed 1 night

Restaurant and table service comically incompetent- main problem in the kitchen evidently staffed by someone without either skill or any notion of what the items on the menu should be. Literally the worst dinner ever experienced in a hotel and totally outside even the modest but respectable aspirations of Holiday Inn. The breakfast at least edible but also sub- standard for Holiday Inn.

10

Michael

Oct 20, 2025

·

Stayed 1 night

Breakfast was excelent, bacon was a bit tough. But we did arrive at 20 mimites before end and were the last to arrive.

10

Katherine

Aug 10, 2024

·

Stayed 1 night

Standard room. We know what we will get when we go to Holiday Inn Express and we like the consistency when we stay at these locations. The front desk was helpful and quick with our check in. The breakfast was very good offering many different items.

8

simon

Aug 12, 2025

·

Stayed 1 night

Breakfast was poor, heard people complaining about dinner so went elsewhere

10

Stephen

Sep 15, 2025

·

Stayed 1 night

Clean and spacious room, the breakfast was good too

10

Paula

May 11, 2025

·

Stayed 1 night

Clean, comfy, a good dinner menu (vege), breakfast could have more vegeteriam options, but it's good for being complementary.

8

Steven

May 4, 2025

·

Stayed 1 night

Nice modern and well maintained hotel in Camborne, just a few miles from Cambridge, and close to the main E-W road. Well laid out compact room, free WiFi and parking. Very clean and comfortable. Excellent bed. 24 HR reception and bar. Cooked breakfast included, but at 9am they were struggling to keep up. No coffee in the machines, no hash browns, tables not cleared, short of cutlery and mugs. This was the only negative, and despite this the breakfast was decent. Star are friendly and professional, and despite my reservations re breakfast service I would definitely recommend this as good value.

8

Malcolm

Aug 27, 2023

·

Stayed 1 night

Room comfortable, bed ok, good bathroom. Breakfast excellent. Lots of car parking available. Very poor evening meal selection - only about 6 choices on menue and at least 3 were not available on our 1st night. Had to walk out to find another place. Checked again for 2nd evening meal and although they had one extra choice back on it was not really good enough. Went out again!!

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AI-generated summary based on recent guest reviews

Month	Average price
January	$86
February	$94
March	$91
April	$96
May	$96
June	$114
July	$128
August	$97
September	$117
October	$106
November	$95
December	$92

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4 $105	5 $112
6 $86	7 $106	8	9 $154	10 $101	11 $168	12 $234
13 $73	14 $120	15 $156	16 $156	17 $112	18 $97	19 $127
20 $80	21 $120	22 $154	23 $165	24 $112	25 $95	26 $126
27 $74	28 $108	29 $153	30 $138

Su	Mo	Tu	We	Th	Fr	Sa
				1 $92	2 $89	3 $97
4 $67	5 $87	6 $128	7 $113	8 $92	9 $80	10 $98
11 $79	12 $97	13 $111	14 $124	15 $92	16 $75	17 $95
18 $68	19 $87	20 $97	21 $140	22 $75	23 $75	24 $89
25 $80	26 $87	27 $104	28 $113	29 $82	30 $87	31 $89

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About this property

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What guests think

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