Name: Emporium Hotel South Bank
Address: 267 Grey Street, South Bank, Brisbane, Brisbane (and vicinity), Queensland, Australia, Brisbane, Brisbane City, Australia
Rating: 9.25

Guest reviews

9.3

Superb

Based on 4,762 verified reviews

What guests think

AI-generated summary based on recent guest reviews

At Emporium Hotel South Bank, reviewers consistently praise warm, professional staff, stylish, spacious rooms with impressive river or city views, and standout rooftop facilities including the infinity pool, terrace bar, sauna, steam room and ice bath.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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10

Samantha

3 weeks ago

·

Stayed 3 nights

Fabulous hotel in a great location

10

Rod

3 weeks ago

·

Stayed 2 nights

Another lovely stay at The Emporium, great location, very attentive staff. Love the cafe for breakfast, nothing is too much trouble for staff. Can't wait for our next stat, our home away from home.

10

Robert

3 weeks ago

·

Stayed 6 nights

Everyone was very accommodating, food was excellent and all services were perfect

10

Margaret

4 weeks ago

·

Stayed 2 nights

This hotel is very similar to staying at a Las Vegas hotel - lots of mirrors and glass - lots going on visually. There are impressive technological displays of koalas, fish, swimming mermaid, and flowers in the glass panels of the elevators. The room was very large and clean. The bed was really comfortable, water bottles and coffee pods are replenished daily. They even had decaf coffee pods. The bathroom has a glass sliding door as well as transparent glass between the bed area and bathroom that can be made opaque at the touch of a button. That was really impressive. Rooms include bathrobes and complimentary slippers. The slippers have zebra stripes on them and are really cute. There is a wet bar area with wine glasses and sink, a mini-bar and a wine fridge (incur fees). The bell service for luggage is very helpful. There is an infinity pool on the rooftop which we didn't use because it was always too busy. It looks beautiful. The location is perfect to Southbank, trains and restaurants.

10

louise

9 Mar 2026

·

Stayed 1 night

stayed overnight at Emporium to see a show at QPAC. Easy walking distance. Saturday night markets were on too at Southbank. Fun night. Amazing room. Very expensive though, but is that Brisbane in general these days?

267 Grey Street, South Bank, Brisbane, Brisbane (and vicinity), Queensland, Australia

Location

With a stay at Emporium Hotel South Bank in Brisbane (South Brisbane), you'll be steps from South Bank Parklands and 9 minutes by foot from Brisbane Convention and Exhibition Centre. This luxury hotel is 1.6 mi (2.6 km) from Suncorp Stadium and 1.8 mi (2.9 km) from XXXX Brewery.

South Bank Parklands(0.1 Miles)

Streets Beach(0.2 Miles)

Queensland Children's Hospital(0.3 Miles)

Queensland Conservatorium(0.3 Miles)

Kangaroo Point Cliffs(0.4 Miles)

Mater Private Hospital Brisbane(0.4 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 00:00

Before 11:00

Security deposit

You'll be required to pay the fully refundable deposit for this property.

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Parking is available on-site, and valet parking is offered for a fee of AUD 65 per night. Guests can also utilize the electric car charging station. Reservations for parking are not mentioned, so it's advisable to check availability upon arrival.

A full breakfast is available daily from 6:30 AM to 10:00 AM for a fee of approximately AUD 35 per person. Guests can enjoy breakfast at one of the hotel's dining options or opt for room service.

Pets are not allowed at the hotel. However, service animals are exempt from this policy.

Check-in time is at 3:00 PM, and check-out time is at 11:00 AM. Early check-in and late check-out may be available upon request, but additional charges may apply.

Airport shuttle services are available for a fee of AUD 125 per vehicle (one-way, maximum occupancy of 4). Guests must contact the hotel with arrival details before travel to arrange the transfer.

The hotel offers limited wheelchair accessibility, with features including step-free entrances and accessible public areas. However, specific details about wheelchair-accessible rooms and bathrooms are not provided.

The hotel is situated in South Brisbane, just steps from South Bank Parklands and a 9-minute walk from the Brisbane Convention and Exhibition Centre. Other nearby attractions include Queensland Performing Arts Centre (0.5 mi) and Suncorp Stadium (1.6 mi).

Yes, the hotel features an outdoor heated pool. Guests can enjoy the pool during operational hours, which are not specified, and seasonal availability may apply.

Children are allowed at the hotel. The minimum age for children to stay for free is not specified, so it is advisable to check with the hotel for specific age policies.

The hotel offers cribs for infants at a fee of AUD 35 per night and rollaway beds for a fee of AUD 70 per night. Availability is limited, and advance requests are recommended to ensure accommodation.

Emporium Hotel South Bank

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What guests think

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Emporium Hotel South Bank.ec-9g4sk8{display:inline-block;width:var(--layout-spacing-s200);}

Amenities

Property description

Book on Vio

Guest reviews

Superb

What guests think

Location

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs

Have a question?

Similar properties

Emporium Hotel South Bank