Avena Boutique Hotel by Artery Hotels

This hotel had great reviews & the reception staff were friendly & helpful. Our stay was pleasant but we would not return. Plenty better options. Travelled with my husband & our friend. On arrival we were early, my friend got into her room however ours wasn't ready so we went out & explored the area, came back later on to find a twin room set up when we booked a queen-this was changed however took sometime-no apology offered etc. We had booked a balcony room, it was dark by the time we got in, next day i was shocked at the poor view of a carpark as that is not what is shown on the website so please save your money & dont bother paying the extra. The standard rooms are great & my friends was perfect. The shower area in room 413 had black mould in corners & tiles need scrubbed with bleach. Bar service is very poor, Jacus needs to learn customer service skills & perhaps interact with the customers. He refused to serve a couple one night at 10pm who wanted a quiet drink as there were only 3 of us in bar! Rooms are made up each day, my friend came back one night to discover hers hadn't been touched. We never mentioned it as by this point we realised its not that well organised. The location is within walking distance to centre also the tram & bus stops near. There is a fantastic kebab restaurant across the road for a late snack & plenty shops for anything you would need, drinks, snacks, toiletries etc We had a fantastic time in Krakow, hotel is nice & a good base but not for me.

Beautiful hotel, not advised about parking charges and receptionist not the friendliest upon arrival to be fair, never the less a superb clean hotel would stay again

Hotel ben tenuto gradevole pulito ma serve una marcia in più per considerarsi un 4 stelle. E a mio avviso un buon 3 stelle. Alcuni servizi descritti nella app non esistono.

Absolutely amazing, lovely staff, great services, sauna and gym in the basement and super clean. Well worth the price

Kleines Hotel mit Frühstück. Zimmer sind okay mit Kühlschrank Klima Fernseher und Wasserkocher. Preis Leistung stimmt.

The location of the hotel was north of the Old Town but it could be easily walked to in 20 mins or the tram no 18 runs regularly a short 2 min walk over the road. Staff very friendly and the place was very clean. There is a bar which also serves hot drinks etc. We didn’t eat at the hotel as there were numerous bakeries, local Zabka convenience stores and restaurants for evening dining were plentiful in Old Town.

Trevligt och modernt hotell på lagom gångavstånd från gamla stan. Dygnet runt service. Enda nackdelen var att bastun var stängd för reparation. Frukosten var inte jättebra men det fanns att välja på.

Really lovely hotel in a traditional building that’s been nicely restored. Rooms are compact but very comfortable and we had one of the few rooms with a balcony overlooking the rear terrace. The bar was great, although we didn’t try the food. Loved the water machines on each floor and the refillable glass bottles on each room. Flat 20min stroll to the old town - good location.

Lite koselig hotel i kort gå-avstand fra gamlebyen. Rommet var passe stort og hadde kjøleskap. Frokosten hadde bra utvalg av varme og kalde retter. Egen parkering i bakgården. Hyggelig betjening.

Petite chambre sans bureau, ni bouteille d'eau, ni mouchoir. Bar fermé à 10h. Enregistrement pour le petit déjeuner. Hôtel usine, optimisé au détriment des clients.

Clean, comfortable hotel in a quiet location.

Great butique hotel. Kind service. Clean and best of all I requested a packed breakfast and it was super yummy. Thank you

Flott hotell i rolig strøk. God frokost og hyggelige folk. Rent og pent rom

Beautiful hotel, not advised about parking charges and receptionist not the friendliest upon arrival to be fair, never the less a superb clean hotel would stay again

Absolutely amazing, lovely staff, great services, sauna and gym in the basement and super clean. Well worth the price

The hotel was excellent and the rooms were spotlessly clean and well maintained.

Not 4 star; staff friendly; room servicing poor; sheets torn and not replaced at all all week, towels frayed

The location of the hotel was north of the Old Town but it could be easily walked to in 20 mins or the tram no 18 runs regularly a short 2 min walk over the road. Staff very friendly and the place was very clean. There is a bar which also serves hot drinks etc. We didn’t eat at the hotel as there were numerous bakeries, local Zabka convenience stores and restaurants for evening dining were plentiful in Old Town.

This property is perfect if you are wanting to be near the centre of Krakow old town square but not right in the middle, it is around 1 5-10 minute walk down the the main square, the walk itself is pleasant and as 2 young girls we felt very safe. The hotel is lovely and clean. We had an issue when we arrived in that our room hadn't been cleaned with dirty towels, toilet and the room itself untidy, however this was quickly rectified and as an apology we where given complementary breakfast for the rest of our stay. The breakfast its self has plenty to offer but for the fussier eaters they may struggle.

The hotel was clean. It was reasonably priced and the location was good.

Goed hotel, dichtbij (loopafstand) van de oude stad. Ontbijt was uitgebreid. Kamer was zeer ruim en goed voorzien van alle faciliteiten.

Kamer was feweldig. Mischien een tip ok wat meer te investeren in internationale zenders waar er geen pools over het engels gesproken wordt~

Veldig lite rom.

Belle hotel bien situer mais rester 5 jrs et tv fonctionnait pas sont venus 2 fois pour activer et reponse pas de reception. Jumm humm 5 jrs inacceptable ont annonce pas avec tv si as de réception

シャワーの仕切りがないので、床が水浸しになるのが気になった。部屋は狭く大きなスーツケースを広げにくい。

Location is excellent- 10 minute walk to the main square. Quite a long walk for locations south of the river, but for most attractions, excellent location. Room was average. Average size, no safe, lacking some toiletries and facial tissues. Also charges me for breakfast although I'm fairly certain i prepaid for this.

Boa localização. Atendimento muito bom. Pegamos um quarto com uma sala, bastante espaçoso , porem as camas (twin) eram muito, mas muito estreitas. Banheiro tamanho bom. Cafe da manhã é OK. Poderia ser melhor com bolos frescos, feitos no dia!

Really lovely hotel in a traditional building that’s been nicely restored. Rooms are compact but very comfortable and we had one of the few rooms with a balcony overlooking the rear terrace. The bar was great, although we didn’t try the food. Loved the water machines on each floor and the refillable glass bottles on each room. Flat 20min stroll to the old town - good location.

Det var en trevlig vistelse på ett mycket varmt hotell precis i månadsskiftet oktober-november. Luftkonditioneringen gjorde att vi hade 27 grader på rummet trots att vi ställt temperaturen på 17. Utan luftkonditionering och med öppet fönster kom vi ned till 24. Personalen lovade att kolla men återkopplade inte. Frukosten var god men lite hemsnickrad.

Lite koselig hotel i kort gå-avstand fra gamlebyen. Rommet var passe stort og hadde kjøleskap. Frokosten hadde bra utvalg av varme og kalde retter. Egen parkering i bakgården. Hyggelig betjening.

Lovely hotel, friendly and helpful staff

Hotel was nice and located in a good location. The check in guy did not seem very attentive. Seems too distracted with phone or computer.

excellent service from the front desk, restaurant, cleaning staff. quiet, good space, great breakfast. very reasonable price

This hotel had great reviews & the reception staff were friendly & helpful. Our stay was pleasant but we would not return. Plenty better options. Travelled with my husband & our friend. On arrival we were early, my friend got into her room however ours wasn't ready so we went out & explored the area, came back later on to find a twin room set up when we booked a queen-this was changed however took sometime-no apology offered etc. We had booked a balcony room, it was dark by the time we got in, next day i was shocked at the poor view of a carpark as that is not what is shown on the website so please save your money & dont bother paying the extra. The standard rooms are great & my friends was perfect. The shower area in room 413 had black mould in corners & tiles need scrubbed with bleach. Bar service is very poor, Jacus needs to learn customer service skills & perhaps interact with the customers. He refused to serve a couple one night at 10pm who wanted a quiet drink as there were only 3 of us in bar! Rooms are made up each day, my friend came back one night to discover hers hadn't been touched. We never mentioned it as by this point we realised its not that well organised. The location is within walking distance to centre also the tram & bus stops near. There is a fantastic kebab restaurant across the road for a late snack & plenty shops for anything you would need, drinks, snacks, toiletries etc We had a fantastic time in Krakow, hotel is nice & a good base but not for me.

Great butique hotel. Kind service. Clean and best of all I requested a packed breakfast and it was super yummy. Thank you

Beautiful hotel, not advised about parking charges and receptionist not the friendliest upon arrival to be fair, never the less a superb clean hotel would stay again

Absolutely amazing, lovely staff, great services, sauna and gym in the basement and super clean. Well worth the price

Muy atentos y amables en la recepcion todos los que nos atendieron. El desayuno miy completo.

Quarto muito pequeno, sem água quente. Falamos com a recepção que nos disse que era um problema geral, só que os nossos amigos que tinham vindo também para o mesmo hotel tinham água quente.... Pedimos para mudar o quarto, mas foi negado, só depois da hora do check-out porque tinham tudo reservado, pedimos então o livro de reclamações e o nosso dinheiro de volta. Foi-nos negado. Tivemos então de tentar resolver esta situação com a ajuda do hotels.com. Muda-mos para um quarto igual ao dos nossos amigos, muito maior que o 1o e com acesso a água quente. Afinal não era nenhum problema geral e a recepcionista foi bastante arrogante

We really enjoyed our stay. Hotel was clean and beds very comfortable. Staff were very obliging with all our needs. Easy to get to from the airport and only a 10 minute walk away from the old town. We would stay here again.

Goed hotel, dichtbij (loopafstand) van de oude stad. Ontbijt was uitgebreid. Kamer was zeer ruim en goed voorzien van alle faciliteiten.

Op loopafstand naar het oude binnenstad is goed te doen.

Old town 10min walk. Tram just across the road.

1 night stay in the hotel. The room was spacious and comfortable for a couple and a kot. Nice interior design and very clean space. Stuff was friendly and helpful. Location is really convenient for visiting downtown Krakow and to get to and from the airport. We really liked the breakfast. Definitely recommended for bigger stays in Krakow.

Location is excellent- 10 minute walk to the main square. Quite a long walk for locations south of the river, but for most attractions, excellent location. Room was average. Average size, no safe, lacking some toiletries and facial tissues. Also charges me for breakfast although I'm fairly certain i prepaid for this.

Had a fantastic stay at this hotel. I’d be more than happy to stay again if I go back to Krakow. The hotel is a short 15/20 minute walk to the Old Town and roughly the same to Glowny station, so really handy to get to and from the airport. The area around the hotel/ the city in general felt very safe even late at night. Small supermarket across the road for any bits and pieces you need.

The location of the hotel was north of the Old Town but it could be easily walked to in 20 mins or the tram no 18 runs regularly a short 2 min walk over the road. Staff very friendly and the place was very clean. There is a bar which also serves hot drinks etc. We didn’t eat at the hotel as there were numerous bakeries, local Zabka convenience stores and restaurants for evening dining were plentiful in Old Town.

Really lovely hotel in a traditional building that’s been nicely restored. Rooms are compact but very comfortable and we had one of the few rooms with a balcony overlooking the rear terrace. The bar was great, although we didn’t try the food. Loved the water machines on each floor and the refillable glass bottles on each room. Flat 20min stroll to the old town - good location.

Very comfortable stay. Great area - 10 minutes walk from the centre of town, tram and bus stops very close by, a food market on the other side of the road, and a good Thai takeaway a few doors down.

Hotel was in a great location tram & bus stop literally across the road 15 min walk to the main square hotel nice & clean good breakfast

Goed hotel, dichtbij (loopafstand) van de oude stad. Ontbijt was uitgebreid. Kamer was zeer ruim en goed voorzien van alle faciliteiten.

excellent service from the front desk, restaurant, cleaning staff. quiet, good space, great breakfast. very reasonable price

Great butique hotel. Kind service. Clean and best of all I requested a packed breakfast and it was super yummy. Thank you

Flott hotell i rolig strøk. God frokost og hyggelige folk. Rent og pent rom

They don’t tell you they are charging for the breakfast until the las day, it’s super basic and expensive…

Location is excellent- 10 minute walk to the main square. Quite a long walk for locations south of the river, but for most attractions, excellent location. Room was average. Average size, no safe, lacking some toiletries and facial tissues. Also charges me for breakfast although I'm fairly certain i prepaid for this.

Boa localização. Atendimento muito bom. Pegamos um quarto com uma sala, bastante espaçoso , porem as camas (twin) eram muito, mas muito estreitas. Banheiro tamanho bom. Cafe da manhã é OK. Poderia ser melhor com bolos frescos, feitos no dia!

Muy atentos y amables en la recepcion todos los que nos atendieron. El desayuno miy completo.

Trevligt och modernt hotell på lagom gångavstånd från gamla stan. Dygnet runt service. Enda nackdelen var att bastun var stängd för reparation. Frukosten var inte jättebra men det fanns att välja på.

This property is perfect if you are wanting to be near the centre of Krakow old town square but not right in the middle, it is around 1 5-10 minute walk down the the main square, the walk itself is pleasant and as 2 young girls we felt very safe. The hotel is lovely and clean. We had an issue when we arrived in that our room hadn't been cleaned with dirty towels, toilet and the room itself untidy, however this was quickly rectified and as an apology we where given complementary breakfast for the rest of our stay. The breakfast its self has plenty to offer but for the fussier eaters they may struggle.