Is parking available at the property?

Yes, free self-parking is available on-site.

What type of breakfast is offered and what are the serving hours?

A complimentary local cuisine breakfast is served daily from 7:30 AM to 9:30 AM.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM to 6:00 PM, and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request, and additional charges may apply.

What accessibility features are available for guests with disabilities?

The property is not wheelchair accessible and does not have features such as step-free entrances or wheelchair-accessible facilities.

How is the property situated in relation to nearby attractions?

The property is a 4-minute walk from Fureai Bridge and within a 5-minute drive of Kinu Tateiwa Otsuribashi. It is approximately 13.9 miles from Hunter Mountain Shiobara and 14.6 miles from Toshogu Shrine.

What are the policies for guests staying with children?

One child 2 years old or younger stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding.

Hoshino Resorts KAI Kinugawa - Nikko Retreat

Average nightly price at Hoshino Resorts KAI Kinugawa by month, last 12 months (USD)
Month	Average price
January	$476
February	$487
March	$509
April	$429
May	$448
June	$434
July	$501
August	$524
September	$426
October	$475
November	$487
December	$440

What guests think

Hoshino Resorts KAI Kinugawa is praised for its tranquil setting, hot-spring experience, attentive staff and kaiseki meals, though access can be tricky and some guests note language barriers, food value concerns, or occasional room issues.

Rooms are comfortable and often spacious, with private onsen options and thoughtful amenities like lounge wear and toiletries. Cleanliness is generally praised. Expect a calm, Japanese-style retreat best for unwinding.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The onsen and overall design are widely praised, with some rooms offering private baths. A few guests found facilities limited or the entrance and shuttle setup confusing.

Related guest reviews

10

Pablo

Aug 30, 2023

·

Stayed 1 night

Perfect place to chill and relax. The ryokan and onsen experience are very well done. The food is a true Japanese experience

10

Liana

Feb 9, 2024

·

Stayed 3 nights

Peaceful getaway. Great service. Especially enjoyed onsen hot tub with the room.

10

Ayaka

Aug 30, 2024

·

Stayed 1 night

This is a true luxury experience that you feel it is away from busy life. The breakfast and dinner is real high end japanese style. Every dish is delicious , delicate, with good dashi flavor. Hot spring is plus too if you like the experience.

10

Lindsey

Jul 12, 2025

·

Stayed 1 night

What a lovely break from the busy day to day of Tokyo. We did this resort on a quick trip from Tokyo and the onsen and food were amazing.

6

Wen Chieh

Sep 14, 2024

·

Stayed 1 night

一行人抵達旅館時行李都下好了才被告知旅館的接駁車故障要我們把行李重新上車帶我們走另一個入口，結果把行李重新上車後又被告知接駁車修好了又再把行李搬下車，搞得大家還沒進旅館就已經灰頭土臉。晚餐時有一人的鍋物顏色較深味道也特別鹹，向服務生反應後得到的答覆是「所有人的湯都是同一鍋料煮出來的」，這個答案有點令人無語也不應該是這麼高級的旅館該有的答覆吧？感覺挺掉漆的…

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6

Pui Sze Mat

Oct 21, 2022

·

Stayed 1 night

地方细，設施少，提供選擇少，星野系列中的一般

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10

Nina

Jun 6, 2023

·

Stayed 3 nights

This hotel is one of the best we have ever stayed in. The facilities are beautifully designed and cater to guests seeking an upscale hot spring resort experience. The rooms are impeccable and the cuisine superb. This is not a Western hotel in any way; it is the height of Japanese luxury and worth staying for more than one night. You won’t regret it!

10

HsinFei

Nov 14, 2024

·

Stayed 1 night

第一次遇到搭纜車才能夠到達Lobby的飯店，非常新鮮有趣，整體而言只能說一句不愧是星野界系列，房間舒適寬闊，房內的湯池是半露天，秋天泡起來非常舒服，晚餐精緻豐富，早餐是簡單的日式早餐，下次有來鬼怒川還會再來入住

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8

IRIS

Mar 1, 2025

·

Stayed 1 night

Everything was great except for a few issues: 1. The front door was hard to find. We had to walk about five minutes on an unpaved road to reach the "entrance," where we then had to take a lift to the reception. 2. The dinner and breakfast were decent, but for a rate of $620 per night for two people, we expected better quality. 3. The nightly rate on Expedia was listed for one person, even though we entered two guests for one room. This was misleading, and had we known, we might have reconsidered booking the resort.

10

Julie Hsiu Yun

Nov 7, 2024

·

Stayed 2 nights

Very good hot springs facility.

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AI-generated summary based on recent guest reviews

Cleanliness

Rooms and public areas are generally clean and well kept. One guest reported irritation from provided clothing.

Related guest reviews

8

PI-JUNG

Feb 20, 2025

·

Stayed 2 nights

很星野我和先生穿他們的外套出現過敏症狀，沒穿就沒狀況，我們是不想說衣服不乾淨，但好像就是這樣食物好吃，很有創意，2天的食物都不一樣旅館環境也很優美作人員服務很好，感覺賓至如歸只是鬼怒川本身沒甚麼好玩，住2天只能待在飯店吃飯，泡湯，還好最後一天晚上去湯西川溫看雪祭點燈，ㄧ切的不虛此行了

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10

Nina

Jun 6, 2023

·

Stayed 3 nights

This hotel is one of the best we have ever stayed in. The facilities are beautifully designed and cater to guests seeking an upscale hot spring resort experience. The rooms are impeccable and the cuisine superb. This is not a Western hotel in any way; it is the height of Japanese luxury and worth staying for more than one night. You won’t regret it!

8

chi hang

Dec 1, 2025

·

Stayed 1 night

客房整潔，

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10

Tsung-Yu

Feb 7, 2023

·

Stayed 1 night

環境優美整潔，住宿品質令人驚艷值得再訪！

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AI-generated summary based on recent guest reviews

Rooms

Rooms are comfortable and often spacious, many in a traditional style with private onsen options and occasional garden views. Some mentioned nighttime pipe noise and a bath temperature safety issue.

Related guest reviews

10

Liana

Feb 9, 2024

·

Stayed 3 nights

Peaceful getaway. Great service. Especially enjoyed onsen hot tub with the room.

10

Falene

May 15, 2024

·

Stayed 3 nights

Amazing place to stay. Not only was breakfast included but also an eight course dinner. We choose the room style with a private onsen bath on the balcony, and it was absolutely what we needed.

10

Lesa

Nov 5, 2025

·

Stayed 1 night

Outstanding, beautiful resort to relax and unwind. This place is perfection. I had the room with a private bath that overlooked the garden. So beautiful and serene. The curated kaiseki meal and breakfast were incredibly delicious. Highly recommend this resort, will be back again!

8

Viktor

Nov 27, 2025

·

Stayed 1 night

Great staff and food but there was an issue with pipes making noises in the evening and night so it was difficult to sleep and relax.

10

CHI HO

May 16, 2024

·

Stayed 1 night

Hotel is in a remote area, weather is relatively cold, but the room didn’t offer the cover clothes in the room. You need to ask the staff in front desk for cover clothes for keeping warm. Bath tube in my room is very dangerous! The temperature safety lock is fail. I’m almost getting burn by the hot water.

10

Mario

Sep 26, 2025

·

Stayed 2 nights

This retreat in the village was tranquil and restorative. The traditional japanese room with private onsen bath was the perfect complement to arriving from Tokyo and restorative after a day of rafting and canyooning (shout out to NOAC). The half board option was a great addition. Breakfast and dinner menus were exciting, sophisticated and simoky delicious. The staff are attentive to detail, accomodating and very polite. Thanks for the wonderful stay.

10

Nina

Jun 6, 2023

·

Stayed 3 nights

This hotel is one of the best we have ever stayed in. The facilities are beautifully designed and cater to guests seeking an upscale hot spring resort experience. The rooms are impeccable and the cuisine superb. This is not a Western hotel in any way; it is the height of Japanese luxury and worth staying for more than one night. You won’t regret it!

10

HsinFei

Nov 14, 2024

·

Stayed 1 night

第一次遇到搭纜車才能夠到達Lobby的飯店，非常新鮮有趣，整體而言只能說一句不愧是星野界系列，房間舒適寬闊，房內的湯池是半露天，秋天泡起來非常舒服，晚餐精緻豐富，早餐是簡單的日式早餐，下次有來鬼怒川還會再來入住

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8

Laurie

Nov 10, 2024

·

Stayed 2 nights

Très bel hôtel, chambres spacieuses et confortables. Repas élaborés avec soin et copieux. Personnel attentif et conciliant. Le seul bémol reste l'accès avec des valises, il faut être véhiculé et aux dires du réceptionniste il n'y a que peu de taxis dans la ville...

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6

Patrina

Apr 8, 2023

·

Stayed 1 night

環境以簡潔融入自然為主題，房間舒適。房間以外的設計沒有太大驚喜，因為和周邊的環境差不多。主要問題是食物沒有選擇，－半是傳統日式食品，魚類和飯為主；另一半是看來美觀但味道不太好的fusion份子料理。不是個個人都會欣賞。最好自己帶後備食物。相對其他類似價錢或者價錢低些的溫泉酒店，食物選擇是比較差的。

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Service

Staff are friendly, polite, and attentive. Occasional gaps include limited English, inconsistent handling of requests, and small service frustrations.

Related guest reviews

10

Maria Cecilia

Jan 4, 2025

·

Stayed 2 nights

The property offered a welcome respite from the hustle of Tokyo. Getting there is easier via express train but not necessary. You don’t need to bring a lot with you because they provide extremely comfortable clothes, slippers, and even socks while you’re on the property. Same with toiletries. They have everything you could possibly need. Excursions are wonderful but not necessary if you’re going there to relax. The food is beautiful and nutritious. There are limited snacks and drinks available if you need anything between the planned meals. If you do decide to do excursions, plan for the later dinner as getting around Nikko takes time. I suggest taking a taxi to and from the property if you have bags. But the walk to the train station from the hotel is downhill and easy—about 20 minutes. The staff is wonderful and friendly and is so very kind. They make effort to speak English but everyone mostly speaks Japanese. We visited during New Year and they had lovely celebration meals and decor to commemorate the occasion. It even snowed during our stay and the property somehow became even more beautiful. It was snowing when I went to the onsen and it was unreal. I highly recommend staying here. I would just book well in advance to ensure the time of year you would like to be there. I imagine that Fall is also a beautiful time of year to visit.

6

Wen Chieh

Sep 14, 2024

·

Stayed 1 night

一行人抵達旅館時行李都下好了才被告知旅館的接駁車故障要我們把行李重新上車帶我們走另一個入口，結果把行李重新上車後又被告知接駁車修好了又再把行李搬下車，搞得大家還沒進旅館就已經灰頭土臉。晚餐時有一人的鍋物顏色較深味道也特別鹹，向服務生反應後得到的答覆是「所有人的湯都是同一鍋料煮出來的」，這個答案有點令人無語也不應該是這麼高級的旅館該有的答覆吧？感覺挺掉漆的…

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10

Jeanette

Apr 23, 2024

·

Stayed 2 nights

The food was incredible. Wonderful staff

8

Hon Kit

Dec 9, 2025

·

Stayed 1 night

由接待, reception,客房及酒店都給予人舒適親切感.唯獨美中不足是早餐後想要一杯咖啡,服務員說沒有,要到大堂自取,如此級數的酒店實在有點失望！

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10

Mario

Sep 26, 2025

·

Stayed 2 nights

This retreat in the village was tranquil and restorative. The traditional japanese room with private onsen bath was the perfect complement to arriving from Tokyo and restorative after a day of rafting and canyooning (shout out to NOAC). The half board option was a great addition. Breakfast and dinner menus were exciting, sophisticated and simoky delicious. The staff are attentive to detail, accomodating and very polite. Thanks for the wonderful stay.

8

Priscilla Wan Yan

Aug 20, 2023

·

Stayed 1 night

The hardware and service were great. Yet, food was not so impressive especially the upgraded dinner did not worth the price.

4

CHING-CHIEN

Jan 15, 2025

·

Stayed 1 night

I actually don't know how to review such hotel. I think their service are excellent, but does'nt seem to care exactly what customers want. Very friendly and try to provide service, but they lack of communication skills with foreign languages and not able to adapt to customer's requests. Everything looks very good but don't think it's worth the money paid. Also, to access to the hotel is a big problem concerning you are carring a lot of luggages under late night bad weather condition.

8

IRIS

Mar 1, 2025

·

Stayed 1 night

Everything was great except for a few issues: 1. The front door was hard to find. We had to walk about five minutes on an unpaved road to reach the "entrance," where we then had to take a lift to the reception. 2. The dinner and breakfast were decent, but for a rate of $620 per night for two people, we expected better quality. 3. The nightly rate on Expedia was listed for one person, even though we entered two guests for one room. This was misleading, and had we known, we might have reconsidered booking the resort.

8

Laurie

Nov 10, 2024

·

Stayed 2 nights

Très bel hôtel, chambres spacieuses et confortables. Repas élaborés avec soin et copieux. Personnel attentif et conciliant. Le seul bémol reste l'accès avec des valises, il faut être véhiculé et aux dires du réceptionniste il n'y a que peu de taxis dans la ville...

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10

Kazuko

Jul 12, 2025

·

Stayed 1 night

Excellent servuce

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Location

Quiet, nature-focused setting suited for relaxing, but the property feels remote. Finding the entrance and traveling with luggage can be inconvenient, and taxis may be scarce.

Related guest reviews

10

Maria Cecilia

Jan 4, 2025

·

Stayed 2 nights

The property offered a welcome respite from the hustle of Tokyo. Getting there is easier via express train but not necessary. You don’t need to bring a lot with you because they provide extremely comfortable clothes, slippers, and even socks while you’re on the property. Same with toiletries. They have everything you could possibly need. Excursions are wonderful but not necessary if you’re going there to relax. The food is beautiful and nutritious. There are limited snacks and drinks available if you need anything between the planned meals. If you do decide to do excursions, plan for the later dinner as getting around Nikko takes time. I suggest taking a taxi to and from the property if you have bags. But the walk to the train station from the hotel is downhill and easy—about 20 minutes. The staff is wonderful and friendly and is so very kind. They make effort to speak English but everyone mostly speaks Japanese. We visited during New Year and they had lovely celebration meals and decor to commemorate the occasion. It even snowed during our stay and the property somehow became even more beautiful. It was snowing when I went to the onsen and it was unreal. I highly recommend staying here. I would just book well in advance to ensure the time of year you would like to be there. I imagine that Fall is also a beautiful time of year to visit.

8

PI-JUNG

Feb 20, 2025

·

Stayed 2 nights

很星野我和先生穿他們的外套出現過敏症狀，沒穿就沒狀況，我們是不想說衣服不乾淨，但好像就是這樣食物好吃，很有創意，2天的食物都不一樣旅館環境也很優美作人員服務很好，感覺賓至如歸只是鬼怒川本身沒甚麼好玩，住2天只能待在飯店吃飯，泡湯，還好最後一天晚上去湯西川溫看雪祭點燈，ㄧ切的不虛此行了

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10

Lindsey

Jul 12, 2025

·

Stayed 1 night

What a lovely break from the busy day to day of Tokyo. We did this resort on a quick trip from Tokyo and the onsen and food were amazing.

10

CHI HO

May 16, 2024

·

Stayed 1 night

Hotel is in a remote area, weather is relatively cold, but the room didn’t offer the cover clothes in the room. You need to ask the staff in front desk for cover clothes for keeping warm. Bath tube in my room is very dangerous! The temperature safety lock is fail. I’m almost getting burn by the hot water.

10

LIEN

Apr 20, 2024

·

Stayed 3 nights

Nature

10

Mario

Sep 26, 2025

·

Stayed 2 nights

This retreat in the village was tranquil and restorative. The traditional japanese room with private onsen bath was the perfect complement to arriving from Tokyo and restorative after a day of rafting and canyooning (shout out to NOAC). The half board option was a great addition. Breakfast and dinner menus were exciting, sophisticated and simoky delicious. The staff are attentive to detail, accomodating and very polite. Thanks for the wonderful stay.

8

IRIS

Mar 1, 2025

·

Stayed 1 night

Everything was great except for a few issues: 1. The front door was hard to find. We had to walk about five minutes on an unpaved road to reach the "entrance," where we then had to take a lift to the reception. 2. The dinner and breakfast were decent, but for a rate of $620 per night for two people, we expected better quality. 3. The nightly rate on Expedia was listed for one person, even though we entered two guests for one room. This was misleading, and had we known, we might have reconsidered booking the resort.

10

Yiou

Aug 11, 2023

·

Stayed 1 night

It is very green and quiet

10

thomas

May 19, 2025

·

Stayed 2 nights

A hidden gem.

8

Laurie

Nov 10, 2024

·

Stayed 2 nights

Très bel hôtel, chambres spacieuses et confortables. Repas élaborés avec soin et copieux. Personnel attentif et conciliant. Le seul bémol reste l'accès avec des valises, il faut être véhiculé et aux dires du réceptionniste il n'y a que peu de taxis dans la ville...

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AI-generated summary based on recent guest reviews

Dining

Breakfast and kaiseki dinners earn frequent praise for quality and presentation. Some guests found options limited or certain upgrades and overall value not worth the price.

Related guest reviews

10

Pablo

Aug 30, 2023

·

Stayed 1 night

Perfect place to chill and relax. The ryokan and onsen experience are very well done. The food is a true Japanese experience

10

Ythien

Nov 27, 2024

·

Stayed 1 night

Beautiful resort and delicious kaiseki dinner.

10

Falene

May 15, 2024

·

Stayed 3 nights

Amazing place to stay. Not only was breakfast included but also an eight course dinner. We choose the room style with a private onsen bath on the balcony, and it was absolutely what we needed.

10

Lesa

Nov 5, 2025

·

Stayed 1 night

Outstanding, beautiful resort to relax and unwind. This place is perfection. I had the room with a private bath that overlooked the garden. So beautiful and serene. The curated kaiseki meal and breakfast were incredibly delicious. Highly recommend this resort, will be back again!

10

Ayaka

Aug 30, 2024

·

Stayed 1 night

This is a true luxury experience that you feel it is away from busy life. The breakfast and dinner is real high end japanese style. Every dish is delicious , delicate, with good dashi flavor. Hot spring is plus too if you like the experience.

10

Lindsey

Jul 12, 2025

·

Stayed 1 night

What a lovely break from the busy day to day of Tokyo. We did this resort on a quick trip from Tokyo and the onsen and food were amazing.

10

Mario

Sep 26, 2025

·

Stayed 2 nights

This retreat in the village was tranquil and restorative. The traditional japanese room with private onsen bath was the perfect complement to arriving from Tokyo and restorative after a day of rafting and canyooning (shout out to NOAC). The half board option was a great addition. Breakfast and dinner menus were exciting, sophisticated and simoky delicious. The staff are attentive to detail, accomodating and very polite. Thanks for the wonderful stay.

8

Priscilla Wan Yan

Aug 20, 2023

·

Stayed 1 night

The hardware and service were great. Yet, food was not so impressive especially the upgraded dinner did not worth the price.

10

Luk

Nov 17, 2024

·

Stayed 1 night

環境舒適，晚餐早餐都岀色

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6

Patrina

Apr 8, 2023

·

Stayed 1 night

環境以簡潔融入自然為主題，房間舒適。房間以外的設計沒有太大驚喜，因為和周邊的環境差不多。主要問題是食物沒有選擇，－半是傳統日式食品，魚類和飯為主；另一半是看來美觀但味道不太好的fusion份子料理。不是個個人都會欣賞。最好自己帶後備食物。相對其他類似價錢或者價錢低些的溫泉酒店，食物選擇是比較差的。

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Su	Mo	Tu	We	Th	Fr	Sa
1 $762	2	3 $522	4 $632	5	6 $537	7 $818
8 $547	9	10	11 $617	12 $510	13 $537	14 $577
15 $494	16 $577	17 $592	18 $469	19 $591	20 $682	21
22 $577	23 $510	24 $467	25 $577	26 $462	27 $510	28 $551
29 $493	30 $462

Hoshino Resorts KAI Kinugawa

Prices for Hoshino Resorts KAI Kinugawa

Monthly average prices

About this property

Location

Room options

Japanese-Style Room Ta3

Japanese-Style Room with Outdoor Bath Ra3

Guest reviews of Hoshino Resorts KAI Kinugawa

What guests think

Property Policies

Check-in instructions

Good to know

FAQs about Hoshino Resorts KAI Kinugawa

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7 $818	8	9 $510	10
11	12 $502	13	14	15 $591	16 $502	17
18 $679	19	20 $889	21	22	23 $780	24
25 $547	26 $706	27	28 $622	29	30 $547	31