Is parking available at the property?

Self parking is available on-site for a fee of EUR 12 per day. Valet parking is also offered. Reservations are not required.

What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is served daily from 7 AM to 10:00 AM.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM to 11:00 PM, and check-out is until 11:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

Are airport shuttle services available?

A roundtrip airport shuttle is available for a surcharge of EUR 120 per vehicle (one-way). Shuttle services can be arranged 24 hours a day.

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities. Guests are encouraged to contact the property in advance for specific accessibility needs.

What is the location of the property in relation to key landmarks?

The hotel is centrally located in Vicenza, just steps from the Cathedral of Vicenza and Basilica Palladiana. It is 0.8 mi (1.2 km) from Piazza dei Signori and 1.6 mi (2.5 km) from the Olympic Theatre.

What are the policies for guests staying with children?

Children are allowed at the property. All guests, including children, must be present at check-in and show a government-issued photo ID.

What are the policies regarding extra beds and cribs?

Cribs are available upon advance request, and guests must contact the property to reserve them. Extra-person charges may apply depending on property policy.

Palazzo Otello 1847 Wellness & Spa in Vicenza

Average nightly price at Palazzo Otello 1847 Wellness & Spa by month, last 12 months (USD)
Month	Average price
January	$139
February	$136
March	$110
April	$129
May	$144
June	$118
July	$111
August	$102
September	$216
October	$138
November	$134
December	$130

What guests think

Across recent reviews, Palazzo Otello 1847 Wellness & Spa stands out for its very central location and generally excellent breakfast, while feedback on rooms, service, and facilities is mixed—many find rooms small, reception limited at times, and wellness/parking unclear.

Many guests praise friendly, helpful staff and clean, renovated bathrooms. Several note thin walls, occasional maintenance issues, and limited on-site support outside set hours. Overall, it suits travelers who prioritize walkability and a simple base over full-service amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Parking is off site and a short walk away, with limited bicycle storage and occasional lift issues reported. The advertised spa and wellness offering is inconsistent or extra paid, with some guests finding it unavailable or underwhelming.

Related guest reviews

10

Lara

Oct 9, 2024

·

Stayed 4 nights

Chambre petite mais tout confort, salle de bains propre, lumineuse et fonctionnelle, service compétent… j’y retournerai les yeux fermés ! Seul bémol : se garer dans le quartier s’avère dangereux, il est impératif de garer sa voiture dans un parking couvert aux alentours (je suis passée par le parking Verdi) pour éviter les amendes

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6

Mariana

May 24, 2025

·

Stayed 1 night

El hotel dice que cuenta con estacionamiento disponible pero no es así, solo te recomiendan los estacionamientos públicos que están cerca. La llave del cuarto no servía y fue un relajo, al final pudimos abrir pero se atoraba cada que queríamos entrar. El día del check-out llegó la señora de limpieza a gritarnos antes de tiempo que ya nos saliéramos porque iba a limpiar. Fuera de eso, el desayuno muy rico y completo y la persona que nos atendió en el desayuno fue muy amable.

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2

Gianbattista

Sep 10, 2022

·

Stayed 2 nights

The worst 4 star hotel I have ever been Reception only available at certain time Rooms Delux so small we could not even fit in a suitcase not good for a couple Smelly bathroom Wall dirty and the spa does not exist as “under renovation” for 300 € per night it’s not worth it at all last not least we came down the lift with rubbish bags Reduce it to max 3 stars as you don’t deserve it Sorry but it was really horrible and wish I could have gone after the arrival and not obliged to stay 3 nights

4

NATALIA

Apr 21, 2025

·

Stayed 4 nights

El ascensor se estropeó y estuvimos varios días sin poder usarlo

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6

Chris

May 16, 2025

·

Stayed 2 nights

The nearest parking is 8 minutes away. You can drag your bag from the parking lot, or park illegally and hurry in and check in and hope the police have overlooked where you parked. You cannot control the AC from your room, you have to ask (I asked twice) the front desk adjust it.

6

Anne Caroline

Jul 23, 2022

·

Stayed 1 night

The hotel is well located, has nice, relatively spacious rooms, a good breakfast and is overall good value for money. This in itself would make it worth staying there. What I cannot understand is why they advertise themselves as a spa and wellness hotel; they have no pool, massage or beautician services and the so-called “private spa” style s a small top floor apartment with a sauna, a color shower and put on a small terrace, a jacuzzi. We booked 90 minutes at EUR 29, but the sauna stopped working after 5 minutes, and the jacuzzi wasn’t clean. We tried contacting someone from the reception but as there was no answer, we simply left. We asked for a refund the next day and was told we had to write an email for the “manager to decide”. Not surprisingly, we have not heard a word until today and no refund has been received. It was a very disappointing end to an otherwise nice stay in a lovely city.

8

Melanie

Jul 26, 2023

·

Stayed 1 night

Wir waren mit den Rädern unterwegs und haben ein Zimmer online gebucht. Hotel sieht online besser aus als in echt. Wir konnten bzw durfte die Räder nicht aufs Zimmer nehmen. Mussten sie in einen engen Raum hinter dem Lift platzieren, wo noch Gerümpel drin stand. Es wurden noch zwei weitere Räder hinein gequetscht, die zum Glück einen Ständer hatten und nicht angelehnt werden mussten. Zimmer wurde zwar renoviert, aber billig. Laminat hat schon Risse und Spalten. Sehr eng. Personal freundlich, Frühstück war ok. Lage super, mitten in der Stadt.

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10

Snezana

Jan 11, 2025

·

Stayed 1 night

Great location, attention to detail, distant parking to drive, but close to walk, yet we were able to park in front of the building to unpack, same at departure. Friendly staff.

10

Robb

Apr 15, 2024

·

Stayed 1 night

Goed georganiseerd en mooi opgeknapt, alles lijkt nieuw ondanks dat het ruim 5 jaar geleden gerenoveerd is. Goed in het centrum, alleen parkeren is een puntje (gedurende weekend is het centrum autovrij.

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10

Anke

Jun 26, 2024

·

Stayed 1 night

Hotel super und Personal sehr freundlich und hilfsbereit. Fahrradabstellmöglichkeit ist negrenzt.

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Cleanliness

Many reviews praise clean rooms and bathrooms, though some report issues such as leaks, odors, bugs, or worn areas. Overall cleanliness feels inconsistent.

Related guest reviews

8

Normandy

Jul 21, 2024

·

Stayed 2 nights

Located in the heart of Vicenza, there are lots of restaurants, shopping, and sightseeing. The reception desk is not staffed, so getting assistance was difficult. The walls are thin, but the room was clean and comfortable.

2

luca

Oct 26, 2023

·

Stayed 1 night

camere piccole presente scrivania ma manca una sedia usato mini bar come panchetto , armadio fatto usando legni da cantiere colazione di qualità scadente chiesto 3 euro per la sanificazione ma in camera non c'era nessun odore che indicasse cio servizio check out pessimo alle 7.15 non c'è nessuno ho richesto ma non ancora ricevuto la ricevuto sul sito indicato che dovevo pagare 3,5 me ne hanno chiesto 5 , dati in contanti a quella che serve la colazione cosi igine si fa benedire , Le scale che sono emergenza sono danneggiate Da evitare assolutamente io sono spesso fuori per lavoro . Questo è il peggior hotel degli ultimi 10 anni

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6

Charlize

Sep 22, 2023

·

Stayed 1 night

there are bugs in the room (e.g.spider)

10

Aminta

Apr 6, 2024

·

Stayed 2 nights

The staff was so helpful and kind. The room was clean and simple if a little Spartan.

10

Stanislas

Nov 9, 2024

·

Stayed 4 nights

The property is in the centre of Vicenza. Most, if not all areas of interest are within walking distance of the hotel. The staff are pleasant and helpful. Hotel rooms are adequate, in my case, for two people, clean with coffee or tea making facilities. ( it could do with a couple of extra hooks in the bathroom to hang towels etc.. Breakfast was abundant with a very good selection of savoury and sweet fare.

6

Maria Eugenia

Sep 18, 2024

·

Stayed 2 nights

Breakfast was excellent. First room had a leaking ceiling and the smell was unbearable. The second room had also a leak but no smell. Staff were helpful and very kind.

10

Fiona

Feb 6, 2025

·

Stayed 2 nights

What a great location…right on the Main Street through the old town. The room was spacious, comfortable and spotlessly clean with a gorgeous shower room. Breakfast was a varied buffet and the breakfast room was bright and airy.

10

Jivan

Mar 7, 2025

·

Stayed 2 nights

Very clean and unbelievably affordable for the location. Rooms are a bit small but that’s ok. Great location, right in the middle of it all. Friendly staff and very helpful.

10

Christina

Jul 14, 2023

·

Stayed 1 night

Friendly staff, very clean, quiet

10

Venanzio

Apr 24, 2025

·

Stayed 2 nights

Personale gentile e disponibile Posizione perfetta in pieno centro storico Stanze pulite e mobilio nuovo Colazione compresa e frigobar gratuito Ottimo 5/5

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Rooms

Rooms are frequently compact with limited space, though some are spacious and quiet with comfortable beds and modern bathrooms. Occasional drawbacks include thin walls, maintenance quirks, and limited in room controls.

Related guest reviews

8

Normandy

Jul 21, 2024

·

Stayed 2 nights

Located in the heart of Vicenza, there are lots of restaurants, shopping, and sightseeing. The reception desk is not staffed, so getting assistance was difficult. The walls are thin, but the room was clean and comfortable.

8

Timo

May 27, 2024

·

Stayed 4 nights

Das Zimmer war doch recht klein/eng. Personal war sehr freundlich, das Fruehstueck sehr gut. Bett bequem, Bad geraeumig, grad im Vergleich zum Zimmer. Lage vom Hotel genau richtig fuer meine Zwecke.

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10

Lara

Feb 13, 2025

·

Stayed 2 nights

Check-in et -out rapides, chambre spacieuse, petit déjeuner complet, personnel chaleureux… au top !

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10

Jack Henry

May 20, 2024

·

Stayed 6 nights

Great location. excellent breakfast each morning and comfortable rooms. All good.

6

gabriella

May 15, 2025

·

Stayed 3 nights

Ótima localização, o hotel é bem simpático, simples, arrumadinho. Café da manhã bom. A única coisa ruim é a acústica, você escuta tudo que acontece no quarto ao lado.

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10

Valentina

Nov 26, 2023

·

Stayed 1 night

Bellissimo palazzo in centro storico, camere ampie e silenziose, letti comodi, bagno con doccia spaziosa. Ottima colazione

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8

Willie

Sep 27, 2025

·

Stayed 4 nights

Room was extremely small and a bit difficult to navigate, e.g., the closet was accessible only by moving a table next to the bed. Breakfast was excellent each morning.

6

Brian

Jun 17, 2023

·

Stayed 1 night

To be fair the hotel is undergoing renovations. The new bathrooms are beautiful but the room is very small with a double bed in it. Not much room for a suitcase. It took me 3 tries with two different key cards to get the lights to come on. No outlets by the bed for charging. The built in lights by the bed were way too bright and the switch by the bed turned them off and the overhead light back on so not of much use. The breakfast was very nice assortment of foods. I enjoyed it. Overall a nice place to stay.

10

Fiona

Feb 6, 2025

·

Stayed 2 nights

What a great location…right on the Main Street through the old town. The room was spacious, comfortable and spotlessly clean with a gorgeous shower room. Breakfast was a varied buffet and the breakfast room was bright and airy.

6

Ambra

May 3, 2025

·

Stayed 2 nights

It's an ok staying for a couple of days (the breakfast was absolutely excellent), but I would not stay long. Our room was ridiculously small, the air conditioning was not working and the shower door falling apart. I'm native from Vicenza but live abroad, so I got a room here because I needed to be in the city for a couple of days, but I think the rooms are just too small and realistically the parking is expensive in the center, so if you are planning on staying longer and use it as a Base, I would go further out... The staff was lovely though and really accommodating, although they are not always onsite

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Service

Staff are often friendly and helpful, but reception is not always staffed, leading to slow assistance and unresolved issues for some. A few guests mention unprofessional interactions or housekeeping missteps.

Related guest reviews

8

Normandy

Jul 21, 2024

·

Stayed 2 nights

Located in the heart of Vicenza, there are lots of restaurants, shopping, and sightseeing. The reception desk is not staffed, so getting assistance was difficult. The walls are thin, but the room was clean and comfortable.

6

Mariana

May 24, 2025

·

Stayed 1 night

El hotel dice que cuenta con estacionamiento disponible pero no es así, solo te recomiendan los estacionamientos públicos que están cerca. La llave del cuarto no servía y fue un relajo, al final pudimos abrir pero se atoraba cada que queríamos entrar. El día del check-out llegó la señora de limpieza a gritarnos antes de tiempo que ya nos saliéramos porque iba a limpiar. Fuera de eso, el desayuno muy rico y completo y la persona que nos atendió en el desayuno fue muy amable.

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8

Paul

May 23, 2023

·

Stayed 6 nights

Great location, basic room. No staff on duty after 10pm front door not finished with easy access to anyone. Tatty reception, had to ask for toilet roll repeatedly. Hit and miss with selection at breakfast.

10

Eleonora

Feb 11, 2024

·

Lovely hotel! The girl at the reception was well-prepared, nice and friendly. Location couldn’t be any better, in the city centre, close to piazza dei Signori and 10 minutes walking distance from the train station. The room was spacious and very clean. Rich breakfast with plenty of options, we really enjoyed our stay there.

8

Lorene

Jul 9, 2023

·

Stayed 2 nights

Positif: bien situé, bon rapport qualité prix, petit déjeuner copieux. Négatif: aucun personnel a l’accueil

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10

Rukhsar

Sep 21, 2023

·

Stayed 4 nights

Alesandro was excellent throughout our stay. The location is central and allows for many enjoyable walks around the town.

6

Dr Fiona

Oct 27, 2024

·

Stayed 1 night

Central with lovely room but reception only open at certain times.

10

LUCIANA

Jun 4, 2025

·

Stayed 1 night

Otima localização, próximo ao centro histórico, mas nao distante da estacao de trem. Chuveiiro, cama , confoto otimos , meu quarto era pequeno , mas nao comprometeu nossa permanencia de 1 noite. Banheiro com bom tamanho. Cafe da manha bom , equipe do café muito atenciosa . Necessitando de yogurte sem lactose por exemplo foi imediatamemte providenciado. Espaço para guardar bagagem bom , e mesmo sem recepção 24 horas facil acesso ao hotel após horario obde portas foram fechadas.

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8

Janine

Jun 18, 2025

·

Stayed 2 nights

Leider bekamen wir nicht das 3-Bett Zimmer mit Stadtblick, wie wir gebucht hatten. Stattdessen wollte man uns ein Doppelzimmer mit einem Zustell-Stockbett für Kinder mut Blick auf einen kleinen, unschönen Innenhof geben. Es dauerte leider 1Std, bis wir, nachdem ich mich hartnäckig beschwert hatte, ein anderes Zimmer mit einzelnen Betten bekamen. Allerdings wieder mit Blick auf den Innenhof. Als Ausgleich verlangte ich 1,5Std Nutzung des Wellnessbereichs für umsonst. Proaktiv wurde uns leider keine Entschädigung angeboten. Es war sehr stressig, vor allem für meine 73-jährige Mutter. Die Dame am Empfang war leider nicht sehr professionell und wirkte auch eher unmotiviert, die Situation zu lösen. Schade. Das Hotel an sich ist schön und ideal gelegen, das Frühstücksbuffet ist auch super. Leider entsprechen die Beschreibungen auf Expedia nur eben nicht der Realität. Für den Wellnessbereich muss man auch extra zahlen.

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10

Sylvain

Oct 12, 2024

·

Stayed 4 nights

Les petits déjeuners étaient exceptionnels et le personnel était courtois et compétent

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Location

Exceptionally central and walkable for Vicenza’s old town and sights, with the train station within walking distance for some. Despite the setting, several found it quiet, though driving access and street parking are limited.

Related guest reviews

10

nancy

Jul 18, 2024

·

Stayed 9 nights

Cute hotel in the center of Vicenza. Breakfast was so good!

10

Jack Henry

May 20, 2024

·

Stayed 6 nights

Great location. excellent breakfast each morning and comfortable rooms. All good.

10

Stanislas

Nov 9, 2024

·

Stayed 4 nights

The property is in the centre of Vicenza. Most, if not all areas of interest are within walking distance of the hotel. The staff are pleasant and helpful. Hotel rooms are adequate, in my case, for two people, clean with coffee or tea making facilities. ( it could do with a couple of extra hooks in the bathroom to hang towels etc.. Breakfast was abundant with a very good selection of savoury and sweet fare.

8

alberto

Apr 15, 2024

·

Stayed 1 night

Ottima struttura, ottima posizione in città!! Consigliata!!

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10

Eleonora

Feb 11, 2024

·

Lovely hotel! The girl at the reception was well-prepared, nice and friendly. Location couldn’t be any better, in the city centre, close to piazza dei Signori and 10 minutes walking distance from the train station. The room was spacious and very clean. Rich breakfast with plenty of options, we really enjoyed our stay there.

10

Snezana

Jan 11, 2025

·

Stayed 1 night

Great location, attention to detail, distant parking to drive, but close to walk, yet we were able to park in front of the building to unpack, same at departure. Friendly staff.

10

Fiona

Feb 6, 2025

·

Stayed 2 nights

What a great location…right on the Main Street through the old town. The room was spacious, comfortable and spotlessly clean with a gorgeous shower room. Breakfast was a varied buffet and the breakfast room was bright and airy.

10

Jivan

Mar 7, 2025

·

Stayed 2 nights

Very clean and unbelievably affordable for the location. Rooms are a bit small but that’s ok. Great location, right in the middle of it all. Friendly staff and very helpful.

10

LUCIANA

Jun 4, 2025

·

Stayed 1 night

Otima localização, próximo ao centro histórico, mas nao distante da estacao de trem. Chuveiiro, cama , confoto otimos , meu quarto era pequeno , mas nao comprometeu nossa permanencia de 1 noite. Banheiro com bom tamanho. Cafe da manha bom , equipe do café muito atenciosa . Necessitando de yogurte sem lactose por exemplo foi imediatamemte providenciado. Espaço para guardar bagagem bom , e mesmo sem recepção 24 horas facil acesso ao hotel após horario obde portas foram fechadas.

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10

Martin

Oct 27, 2024

·

Stayed 1 night

Very nice location in the heart of the old town. Nicely renovated and abundant breakfast. Highly recommended!

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Dining

Breakfast is widely praised for quality and variety, though a few guests found the selection inconsistent or limited. Overall sentiment is positive.

Related guest reviews

2

luca

Oct 26, 2023

·

Stayed 1 night

camere piccole presente scrivania ma manca una sedia usato mini bar come panchetto , armadio fatto usando legni da cantiere colazione di qualità scadente chiesto 3 euro per la sanificazione ma in camera non c'era nessun odore che indicasse cio servizio check out pessimo alle 7.15 non c'è nessuno ho richesto ma non ancora ricevuto la ricevuto sul sito indicato che dovevo pagare 3,5 me ne hanno chiesto 5 , dati in contanti a quella che serve la colazione cosi igine si fa benedire , Le scale che sono emergenza sono danneggiate Da evitare assolutamente io sono spesso fuori per lavoro . Questo è il peggior hotel degli ultimi 10 anni

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6

Mariana

May 24, 2025

·

Stayed 1 night

El hotel dice que cuenta con estacionamiento disponible pero no es así, solo te recomiendan los estacionamientos públicos que están cerca. La llave del cuarto no servía y fue un relajo, al final pudimos abrir pero se atoraba cada que queríamos entrar. El día del check-out llegó la señora de limpieza a gritarnos antes de tiempo que ya nos saliéramos porque iba a limpiar. Fuera de eso, el desayuno muy rico y completo y la persona que nos atendió en el desayuno fue muy amable.

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10

Jack Henry

May 20, 2024

·

Stayed 6 nights

Great location. excellent breakfast each morning and comfortable rooms. All good.

10

Stanislas

Nov 9, 2024

·

Stayed 4 nights

The property is in the centre of Vicenza. Most, if not all areas of interest are within walking distance of the hotel. The staff are pleasant and helpful. Hotel rooms are adequate, in my case, for two people, clean with coffee or tea making facilities. ( it could do with a couple of extra hooks in the bathroom to hang towels etc.. Breakfast was abundant with a very good selection of savoury and sweet fare.

8

Susanna

Aug 11, 2023

·

Stayed 1 night

Centrale, buona la colazione

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10

Jane

Apr 12, 2024

·

Stayed 1 night

Lovely newly renovated hotel in the centre of Vicenza. Lovely lady greeted us when we arrived early to leave our luggage. She was lovely and very helpful as were other staff. Nice buffet breakfast.

8

Giada

Dec 29, 2023

·

Stayed 1 night

Poca scelta nella colazione

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8

Willie

Sep 27, 2025

·

Stayed 4 nights

Room was extremely small and a bit difficult to navigate, e.g., the closet was accessible only by moving a table next to the bed. Breakfast was excellent each morning.

10

Fiona

Feb 6, 2025

·

Stayed 2 nights

What a great location…right on the Main Street through the old town. The room was spacious, comfortable and spotlessly clean with a gorgeous shower room. Breakfast was a varied buffet and the breakfast room was bright and airy.

10

Sylvain

Oct 12, 2024

·

Stayed 4 nights

Les petits déjeuners étaient exceptionnels et le personnel était courtois et compétent

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
8	9	10	11 $135	12 $112	13 $109	14 $174
15 $116	16 $106	17 $107	18 $105	19 $118	20 $118	21 $122
22 $106	23 $119	24 $110	25 $120	26 $375	27 $114	28 $129
29 $118	30 $118

Su	Mo	Tu	We	Th	Fr	Sa
		1 $114	2 $119	3 $122	4 $119	5 $131
6 $127	7 $119	8 $113	9 $118	10 $116	11 $117	12 $129
13 $117	14 $125	15 $130	16 $121	17 $122	18 $136	19 $122
20 $114	21 $119	22 $136	23 $138	24	25 $130	26
27 $123	28 $115	29 $116	30	31 $278

Palazzo Otello 1847 Wellness & Spa

Prices for Palazzo Otello 1847 Wellness & Spa

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About this property

Location

Room options

Junior Suite, City View

Royal Room, City View

Economy Single Room, City View

Double Room, Balcony, City View

Deluxe Double Room, City View

Family Room, City View

Deluxe Triple Room, City View

Superior Double Room, City View

Guest reviews of Palazzo Otello 1847 Wellness & Spa

What guests think

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