Name: Protur Naisa Palma Hotel
Address: Carrer de Simó Ballester, El Camp d'en Serralta, Palma de Mallorca, Balearic Islands, Spain, Palma de Mallorca, Balearic Islands, Spain
Rating: 9.2

Guest reviews

9.2

Superb

Based on 2,928 verified reviews

What guests think

AI-generated summary based on recent guest reviews

At Protur Naisa Palma Hotel, travellers highlight a central, walkable location, modern design, friendly service, and a standout breakfast, alongside popular facilities like the rooftop pool and bar plus a spa, indoor pool, sauna, and gym.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

10

Gemma

May 4, 2026

·

Stayed 3 nights

A little hidden Gem! We loved our stay at the hotel, great location just a short walk into the city centre, close to bars & restaurants. We found two supermarkets a street walk away and a gorgeous little Italian called Arte Pizza were the food was tasty and reasonable priced if you didn't want to walk back into the centre. Great breakfast with plenty of choice with cold and hot options. We used the gym, inside spa area but our favourite was the roof top area with bar, and slightly heated pool with views across the city, great for an early morning swim before breakfast.

10

Hristo

Apr 8, 2026

·

Stayed 3 nights

Everything is okay

10

Rosa

Feb 13, 2026

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Stayed 4 nights

Rooms were clean, staff very friendly, centrally located, we walked everywhere. Would stay here agin.

10

Andreas

Jan 14, 2026

·

Stayed 4 nights

Nice pool, good food

10

Karsten

Dec 15, 2025

·

Stayed 4 nights

Excellent hotel with a great location and superb breakfast.

Carrer de Simó Ballester, El Camp d'en Serralta, Palma de Mallorca, Balearic Islands, Spain

Location

A stay at Protur Naisa Palma Hotel places you in the heart of Palma de Mallorca, within a 15-minute walk of Plaza Espana and Cathedral of Santa Maria of Palma. This spa hotel is 2.7 mi (4.3 km) from Port of Palma de Mallorca and 7.1 mi (11.3 km) from Puerto Portals Marina.

La Rambla(0.3 miles)

Centre Cultural La Misericòrdia(0.3 miles)

Es Baluard Museum of Modern and Contemporary Art(0.3 miles)

Municipal Market of Santa Catalina(0.4 miles)

Paseo Maritimo(0.4 miles)

Plaza del Rey Juan Carlos I(0.4 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 14:00 to 23:30

Before 11:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Self parking is available on-site for a fee of EUR 18 per night. The parking is limited, and reservations are not required.

Full breakfasts are available daily from 7:30 AM to 11:00 AM for a fee of approximately EUR 14 for adults and children.

Check-in is from 14:00 until 23:30, and check-out is by 11:00. Early or late check-in/check-out may be available upon request and could incur additional charges.

A roundtrip airport shuttle service is available 24 hours for a surcharge. Guests can arrange the transfer by contacting the hotel prior to arrival.

The property has limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details about room accessibility are not provided.

The hotel is located in the heart of Palma de Mallorca, within a 15-minute walk of Plaza Espana and Cathedral of Santa Maria of Palma. It is approximately 2.7 miles from the Port of Palma de Mallorca and 7.1 miles from Puerto Portals Marina.

Yes, the hotel features both indoor and outdoor pools, including an outdoor heated pool. The operational hours and seasonal availability are not specified.

Children are allowed at the property, and kids can stay for free up to a certain age, although the minimum age for free stays is not specified.

The property offers cribs and rollaway beds, but availability and maximum numbers allowed are not specified. An advance request or confirmation may be required.

Protur Naisa Palma Hotel

Amenities

Property description