Is parking available at the property?

Free self-parking is available on-site, but it is limited.

What type of breakfast is offered and what are the serving hours?

Cooked-to-order breakfasts are available daily from 8 AM to noon for a fee, approximately CAD 10 to 30 per person.

Are pets allowed at the hotel?

Pets are allowed in specific rooms only, with a fee of CAD 25 per accommodation, per night, and a maximum charge of CAD 125 per stay. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is from 4:00 PM to 1:00 AM, and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features are available for guests with disabilities?

The property offers step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Specific details about bathrooms and pool access features are not provided.

What is the location of the hotel in relation to key landmarks?

The hotel is located in Hamilton (Lakeley), within a 15-minute walk of Lake Ontario and Confederation Park. It is approximately 11.1 miles from McMaster University and 0.8 miles from Adventure Village.

Does the hotel have a swimming pool?

Yes, the property features an indoor pool and a heated outdoor pool, operational hours are not specified, but the pool is available seasonally.

Are children allowed at the hotel?

Children are welcome at the property, and kids can stay for free up to a certain age, although the minimum age for free stays is not specified.

Sandman Hotel Hamilton - Comfortable Stay in Canada

Average nightly price at Sandman Hotel Hamilton by month, last 12 months (USD)
Month	Average price
January	$102
February	$106
March	$113
April	$115
May	$116
June	$136
July	$130
August	$129
September	$134
October	$117
November	$110
December	$102

What guests think

At Sandman Hotel Hamilton, travelers frequently highlight friendly, accommodating staff, clean modern rooms, and a convenient location with Moxies and Denny’s attached and shops nearby, while some note noise from the highway or busy corridors depending on room placement.

Water temperature problems in showers recur across multiple stays, alongside occasional AC or elevator issues. Facilities include a small pool and hot tub, though several guests found the pool cold or the air over-chlorinated; the gym is modest. Cleanliness is often praised but inconsistent, with periodic reports of dirty bathrooms, odors, damp carpets, or insects, and housekeeping can be hit-or-miss. Overall, expect a convenient, good-value stay with modern basics and occasional inconsistencies.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Two on-site restaurants and ample parking are convenient. The pool is small and sometimes cold or over-chlorinated, the hot tub can be affected, the gym is basic with occasional broken equipment, and elevators can be slow.

Related guest reviews

10

Kristen

Nov 26, 2025

·

Stayed 1 night

Pool was freezing , hot tub was Luke warm.

4

Jim

Nov 7, 2024

·

Stayed 1 night

Staff and check in were ok. Carpet in room was stained. Couch had burn holes and was stained. Shower controls were challenging. Fitness facility was small and had a treadmill and electronic bike…both broken. Unhappy and won’t go back.

8

Paula

Feb 10, 2026

·

Stayed 1 night

Our room was clean and having the Moxies and Dennys right there was super convenient in the winter. The staff were friendly.

10

Lauren

Apr 5, 2025

·

Stayed 1 night

I would give it 5 stars except for A) One elevator was out of order and the other was very slow and B) because it's right by the QEW, there is a lot of traffic noise. Aside from that, it's a great hotel. Bright and clean and modern. The rainfall shower was awesome, bed was comfortable, room was nicely furnished and seemed very clean. There is both a breakfast restaurant and a dinner restaurant attached to the hotel which is convenient, and you can walk to Walmart and a dollar store as well as a few other assorted shops if you need to. I've stayed here in the past with my children as well and we had a two queen bed room with a pullout couch and it was great, too. They loved the pool and hot tub as well on that visit.

10

Janice

Oct 13, 2025

·

Stayed 1 night

Reasonable parking and free parking

8

Rob

Jun 25, 2025

·

Stayed 1 night

The hotel looks fairly new but the furniture was pretty beaten up. The elevators are extremely slow. We gave up and took the stairs.

8

Lisa

Oct 13, 2025

·

Stayed 2 nights

Clean room. The pool was tiny.

10

Steve

Sep 16, 2025

·

Stayed 1 night

Two great restaurants attached to the building. Denny’s at one end and a Moxies at the other. Both accessible from inside the hotel. Walmart in the same parking lot. Easy on/off from the highway. Lots of parking.

8

Zachary

Oct 20, 2025

·

Stayed 4 nights

Overall the hotel was fine, but the beds were not the most comfortable, the areas could have been a bit cleaner, the gym was a bit limited, and the pool was small.

10

Haley

Jul 27, 2025

·

Stayed 1 night

Nice and clean. Only complaint would be the lethal amount of chlorine used in the pool. Our eyes were burning the whole time just being in the pool area. Even stronger while sotting in the hot tub. Could smell chlorine through the whole hotel. Other than that the stay was beautiful.

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AI-generated summary based on recent guest reviews

Cleanliness

Many guests find rooms very clean, but feedback is inconsistent. Reports include dirty or musty bathrooms, odors, damp carpets, mold or insects, and occasional missed housekeeping or missing towels.

Related guest reviews

8

Jennifer

Feb 14, 2026

·

Stayed 1 night

Friendly staff and clean room

10

Steve

Aug 23, 2025

·

Stayed 4 nights

Always a courteous staff, hotel is very clean and there is a lot to do in the immediate area

6

Claire

Jun 9, 2025

·

Stayed 2 nights

Our only issued was getting a housekeeping. I called their number but always go straight to voicemail. I called the guest service telling them I need housekeeping and didn’t wait for me to finish my sentence. He just transferred me to the line but ended up to voicemail. I called back again the guest service telling them I can’t get hold to the housekeeping only voicemail. He told me they are busy maybe try again later. I left a voicemail I need a housekeeping in my room. Expecting that they will be cleaning once I’m back. After 2 hours went back to my room still not clean. Tried to call again the housekeeping but voicemail. Since then, I didn’t bother anymore house keeping to clean the room. Never Change the garbage. I have 2 kids with me so more water bottles and snacks in the garbage bin. We stayed two nights so all the towels that was used since Friday till Sunday we checked out was never change.

6

Joy

Nov 26, 2025

·

Stayed 2 nights

The room was not clean. The bathroom walls had toothpaste sprayed all over. Carpet was not vacuumed. Table had stained ring circles not wiped off. A bit of a disappointment as we like to stay at this chain.

10

Miriam

Dec 18, 2025

·

Stayed 1 night

Clean room, very friendly staff.

2

Sharlene

Dec 23, 2024

·

Stayed 1 night

There were Silverfish in both rooms I tried to stay in. The front desk was not surprised, they were apologetic. I was there less than 2 hours before I cancelled my stay and left.

4

Murphy

Oct 2, 2025

·

Stayed 2 nights

Front desk staff was nice, though the room, specifically the bathroom was disgusting. Falling trim pieces and black mold along the shower in multiple locations. Stayed here once but won’t be back.

2

Cara

Aug 8, 2025

·

Stayed 1 night

Room was dirty and unkept. Bed was not good either. Carpets in room were wet? Off putting smell! Horrible sleep because of the state of the space! Will NEVER stay at this hotel again. Moved to another hotel nearby and the opposite experience.

2

Alfonso

Aug 4, 2025

·

Stayed 2 nights

Very dirty room, we found used forks inside the coffee table. Found hair in the bathtub. The water in the shower had 2 options ; steaming hot or boiling hot. Carpets weren’t clean…very disappointing room. We were supposed to be there for 2 nights. They gave us a 50% refund for this situation for the first night. The problem is this : the hotel being fully booked there was no possibility to change rooms. With the help of hotels.com we decided to checkout earlier and only stay there 1 night. Unfortunately, we just found out that Sandman Hotel is refusing to refund the second night even if we checked out. Never going back, there are better options.

4

Lisa

Sep 3, 2024

·

Stayed 1 night

The floor in the hallway and our room were very dirty. There were holes in the wall in our room and toothpaste splatters all over the wall in our bathroom. The sheets seemed clean enough and we just needed the room to sleep for a few hours on a road trip but absolutely would not book here again.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are modern and often spacious and comfortable, with some suites offering kitchenettes and rainfall showers. Drawbacks include traffic or corridor noise, inconsistent mattress comfort, hard-to-adjust or overly hot shower water, and occasionally slow Wi-Fi.

Related guest reviews

6

michael

Sep 29, 2025

·

Stayed 1 night

there was no cold water . the shower was scalding hot and no way to cool the temperature . as i checked out 2 other parties were complaining to the front desk as well

2

marielle

Nov 21, 2024

·

Stayed 1 night

Train passes and honks every 30 minutes day and night

10

Suzanne

Dec 21, 2025

·

Stayed 1 night

Beautiful large rooms. Very clean

10

Ian

Feb 7, 2026

·

Stayed 1 night

Very nice modern room. Staff were very friendly

8

Dustin

Aug 23, 2025

·

Stayed 1 night

Great for the price, however bed was saggy and bathroom could have used a better cleaning

10

John

Jul 10, 2024

·

Stayed 2 nights

I booked the suite with 2 beds and the kitchenette and it was perfect for me and my family of 4. Loved the service and loved the environment they produced. Room was immaculate and I would definitely stay again!

6

Amy

Sep 17, 2025

·

Stayed 1 night

Literally got put into the worst room in the whole place, right beside their restaurant. You can hear the door to the restaurant opening and closing through the walls all night because it’s a 24/7 Denny’s. It wouldn’t be so bad, except our friends who literally booked the same night, hours after us, got upgraded to a suite, meanwhile told us there were no other rooms left. It was a very unpleasant experience.

10

Finn

Jul 9, 2025

·

Stayed 5 nights

A very nice Hotel and super staff Internet soon needs an upgrade

4

Kristen

Oct 28, 2025

·

Stayed 2 nights

The room was relatively clean though the AC had some issues during the 2nd night. The location is good as its attached to a Dennys and Moxies, and its walkable to a walmart and other shops. This was my third or fourth time staying here but will likely be my last. My main issue with this stay was the walls are paper thin, and there was a lot of families with young children. It was impossible to get a good rest/sleep in because of how poor the sound dampening was - it sounded like the kids were in the room with me. I checked out more exhausted then when I arrived.

6

Robert

Feb 3, 2026

·

Stayed 1 night

Room faced the highway so there was lots of traffic noise.

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AI-generated summary based on recent guest reviews

Service

Service is generally friendly, helpful, and accommodating, with upgrades offered at times. Some guests experienced rudeness, understaffing, slow check-in, or difficulty reaching housekeeping.

Related guest reviews

10

David

Oct 28, 2025

·

Stayed 1 night

Clean room, friendly staff, quick check-in, met all our needs

4

Suman

Aug 14, 2025

·

Stayed 2 nights

I’ve stayed at many Sandman branches, but this experience has been unacceptable. I booked for 2 nights and had to change rooms twice because of cleanliness issues. When I asked for another change or proper cleaning, staff argued instead of helping. This is not acceptable service.

6

Claire

Jun 9, 2025

·

Stayed 2 nights

Our only issued was getting a housekeeping. I called their number but always go straight to voicemail. I called the guest service telling them I need housekeeping and didn’t wait for me to finish my sentence. He just transferred me to the line but ended up to voicemail. I called back again the guest service telling them I can’t get hold to the housekeeping only voicemail. He told me they are busy maybe try again later. I left a voicemail I need a housekeeping in my room. Expecting that they will be cleaning once I’m back. After 2 hours went back to my room still not clean. Tried to call again the housekeeping but voicemail. Since then, I didn’t bother anymore house keeping to clean the room. Never Change the garbage. I have 2 kids with me so more water bottles and snacks in the garbage bin. We stayed two nights so all the towels that was used since Friday till Sunday we checked out was never change.

10

Donna

Aug 11, 2025

·

Stayed 1 night

Check in went smoothly with the friendly staff and received a free upgrade to a suite for my husbands birthday. Hotel was clean and comfortable.

6

Jean Francois

Feb 21, 2026

·

Stayed 1 night

The front desk staff was the biggest disappointment. They didn’t seem welcoming or attentive, and I often felt like I was interrupting them rather than being helped.

10

Katharine

Aug 11, 2025

·

Stayed 1 night

The gentleman at the front desk did an amazing job on this busy night, working (what appeared to be) by himself!!! He was courteous, calm, and efficient despite being subjected to needy, entitled, unobservant guests. Hats off to that guy. He was amazing and deserves a raise. If no one else said it today, THANK YOU again for your hard work.

8

Chris

Aug 14, 2025

·

Stayed 2 nights

Warm welcome and we got the upgrade

8

Pamela

Jun 12, 2025

·

Stayed 2 nights

Dirty outside many cigarette butts everywhere, watched staff is a leaf blower to push them into the parking lot and flower beds. Upon check in, machine wouldn’t work for my chip on credit card, was asked for another card, was unable to do so, had to use someone else’s. Was told it was an ongoing issue, maybe fix it? Or take cash in these cases. Under staffed, one person upon check in, dealing with 3 cashes and phone complaints. Pool is udderly tiny , cold , and the hot tub had way too much chemicals burning everyone eyes they advised they couldn’t open doors or windows as a health hazard yet, fumes burning us was fine.

2

Mohammad mehdi

Nov 10, 2025

·

Stayed 1 night

It tooks me 2 hours to book a room, and the front desk staff was very rude.

10

John

Oct 31, 2025

·

Stayed 5 nights

Great staff!

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AI-generated summary based on recent guest reviews

Location

Convenient off the highway with Walmart and multiple dining options, including two restaurants attached; good for reaching Hamilton, Toronto, or Niagara. Some rooms face traffic or train noise.

Related guest reviews

8

Danielle

Aug 24, 2025

·

Stayed 1 night

Sandman Hotel in Hamilton was clean and comfortable. We particularly enjoyed the large rainfall type shower. It was conveniently located near the Beach Strip Park Run which was our reason for staying in Hamilton for the night on the way to Toronto. Our only issue was that our room (404) was right next to the ice machine which was quite loud and woke us up a couple times when people used it late in the night.

10

Timothy

Jun 21, 2025

·

Stayed 1 night

Close to Walmart

10

ERIC

May 2, 2025

·

Stayed 2 nights

Close to highway and plenty of options to eat around. Property itslef is great.

8

Gayle

Aug 6, 2025

·

Stayed 1 night

Location

10

Letizia

Aug 4, 2024

·

Stayed 1 night

The hotel is excellent. Well appointed clean and new. Staff are very kind. The hotel is in a rather unexciting retail park area, close to highway and train line.

10

Paul

Jul 21, 2024

·

Stayed 2 nights

It’s very convenient being right off the highway. I like that you have a 24 hour Denny’s and Moxies restaurant attached to the hotel. It’s also in a super centre so you have the convenience of a Walmart, Shoeless Joes, Cobbs Bread and much more right in the parking lot. The Hamilton Beach is right across the highway which is nice. I would highly recommend this hotel

10

Michel

Oct 20, 2024

·

Stayed 1 night

Good location, lots of nice places to shop at close by.

10

Steve

Sep 16, 2025

·

Stayed 1 night

Two great restaurants attached to the building. Denny’s at one end and a Moxies at the other. Both accessible from inside the hotel. Walmart in the same parking lot. Easy on/off from the highway. Lots of parking.

10

Amanda

Sep 15, 2025

·

Stayed 1 night

Absolutely loved this hotel only wish there were more in my area. Drove for a wedding and was so pleased with this hotel beautiful room amazing staff. So many food options and right in a shopping plaza with a Walmart which is perfect if you forget something.

6

Wendy

Sep 15, 2025

·

Stayed 3 nights

Proximity to speciality shopping (health food store and bakery) and ethnic restaurants was very good. Facility was average hotel room. Noise from freeway and delivery truck running all night long below our room was unbearable. We couldn’t sleep much.

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AI-generated summary based on recent guest reviews

Dining

Two attached restaurants (Moxie’s and Denny’s) are a major convenience, with Moxie’s often praised. Breakfast is not included; limited Denny’s vouchers appear on some rates, and Denny’s experiences are mixed.

Related guest reviews

8

Lai Yee

Nov 18, 2025

·

Stayed 1 night

Only $10 coupon for breakfast at Denny. i need to pay an extra $10.

8

Rosemary

Nov 24, 2025

·

Stayed 1 night

We had breakfast at the attached Denny's. It was a nice option at this hotel to have lots of options an especially a Denny's at one end and a Moxie's at the other end- without going outside. Plus other close options. Our Target event was in the downtown core and it was an easy UBER transaction coming and going for the same price as event parking.

10

Len

Aug 15, 2025

·

Stayed 1 night

Modern, clean, convenient, with an excellent Moxies for dining.

8

Paula

Feb 10, 2026

·

Stayed 1 night

Our room was clean and having the Moxies and Dennys right there was super convenient in the winter. The staff were friendly.

10

Dave

Nov 23, 2025

·

Stayed 1 night

Went to Denny's for breakfast... excellent.. well priced. Staff were welcoming and warm. Room was very comfortable, roomy, great parking, enjoyed our staff!

8

Marc

Aug 4, 2025

·

Stayed 1 night

Restaurant Food was really good. Highway was noisy. Denneys food fair. Shower didnt drain well. But overall- much better than most. Ill be back

8

Brian

Dec 27, 2025

·

Stayed 2 nights

Breakfast was not included

10

Emily F.

Oct 25, 2025

·

Stayed 2 nights

Beautiful room. Awesome staff, especially Peter. Moxie’s was exceptional. Denny’s service was very bad. Waited an hour for a serving of toast only and called room service for an Omelette which was terrible.

8

Willie

Nov 29, 2025

·

Stayed 1 night

Everyone is great and friendly. Denny’s is right besides the hotel with indoor connection. Don’t even need to wear a jacket to go out!

10

Brian

Nov 21, 2025

·

Stayed 2 nights

The room…perfect The staff…priceless Denny’s & Moxies restaurants…excellent

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $139	2 $133	3 $115	4 $88	5 $92	6 $134	7 $125
8 $89	9 $92	10 $95	11 $89	12 $100	13 $101	14 $95
15 $89	16 $90	17 $106	18 $90	19 $93	20 $147	21 $141
22 $90	23 $90	24 $90	25 $106	26 $102	27 $109	28 $106
29 $94	30 $96

Su	Mo	Tu	We	Th	Fr	Sa
		1 $98	2 $98	3 $141	4	5
6 $95	7 $93	8 $93	9 $95	10 $99	11 $117	12 $135
13 $93	14 $93	15 $93	16 $93	17 $93	18 $90	19 $112
20 $93	21 $93	22 $93	23 $95	24 $45	25 $93	26 $93
27 $121	28 $111	29 $85	30 $95	31 $93

Sandman Hotel Hamilton

Prices for Sandman Hotel Hamilton

Monthly average prices

About this property

Location

Room options

Room, 2 Queen Beds (Run of House, 2 Queen Beds)

Standard Suite, 1 King Bed with Sofa Bed, Kitchenette

Standard Room (2 Queen Beds, Sofa Bed)

Standard Room, 1 King Bed with Sofa Bed

Standard Suite, 1 King Bed, Kitchen

Standard Room, 1 King Bed

Standard Room, 2 Queen Beds

Room, 1 King Bed, Accessible

Guest reviews of Sandman Hotel Hamilton

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Sandman Hotel Hamilton

Prices for upcoming dates