Cavo Orient Beach Hotel & Suites

We paid an extra fee to have a private pool, we soon realised there was a cctv camera in our pool area, myself and my boyfriend went in the pool and got a phone call to tell us to get out. When we tried to call them back, the staff cut the phone lines off. I have video evidence of the camera and my conversation with the staff with regards to breech of privacy. This is something that was extremely off putting. The man on the buggy was lovely, no complaints about him, also very helpful. The resort is deceiving and we were a 12 minute walk away from the main complex in our apartment.

A really pleasant hotel with amazing staff. We had a private pool and it was lovely for the kids to be able to dip in and out. The overall hotel facilities were good, the pool and beach bar were good. Having a small beach effectively to ourselves was also great. It's reasonably good for snorkelling. The food was very good and plenty of variety on offer. The only thing I did not like was that the property is some distance from a shopping area, so would suggest a car to people. Although there are plenty of trips and tours arranged by the excellent concierge at the hotel.

The staff were very nice and accommodating for my family since we were evacuated from our previous location due to the wildfires. I would definitely be coming back.

We enjoyed a lovely stay at Cabo Orient. The service was wonderful, and people there were really sweet. Both me and my boyfriend had some difficulty experience with some teeth issues and my foot, and the waiter who came to help me with my foot was really sweet and helpful. The driver of the golf car was really nice and always helped us no matter what, which we really appreciated! In the end everyone was really sweet and we enjoyed our time a lot.

Didn’t have a good start to our stay here an error with our booking from the hotel or Expedia meant that we had to pay an extra €280 or lose the money we had already spent on our stay, at 10pm after a days travel and with 2 kids in tow we didn’t have much of an option. This took our stay over our budget so left a sour taste. Staff member on reception was sympathetic the management not so much. The hotel is spotless and rooms lovely, small pool area as most rooms have a swim up room. View from pool/beach area is beautiful. Food was great considering the amount of people they had to feed. Staff in food hall were really friendly and helpful. We did encounter 1 member of staff in pool bar during the day who was quite rude this was a one off. The area is really quiet and out of the way. We had a car so could get to other places including better beaches. Would’ve got bored quite quickly if we were there with no transport and for longer than a couple of nights. Despite the disappointing start we did make best of our stay and enjoyed the time we had at the hotel. We wouldn’t stay there again due to our experience and our older children got bored quite quickly. If you are after a quiet and relaxing stay with lovely views this would suit but not our cup of tea.