Name: The Onyx Apartment Hotel by NEWMARK
Address: 57 Heerengracht Street, Cape Town, South Africa, Cape Town, Western Cape, South Africa
Rating: 8.95

Guest reviews

8.9

Fabulous

Based on 2,076 verified reviews

What guests think

AI-generated summary based on recent guest reviews

Across many reviews, The Onyx Apartment Hotel by NEWMARK stands out for spacious, well-equipped apartment-style rooms and a central CBD location near the CTICC and Waterfront, with consistently friendly staff creating an easy base for business and sightseeing.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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10

Ivan

3 weeks ago

·

Stayed 1 night

Right next to the Cape Town International Convention Center and in Downtown Cape Town, very clean and accessible from everywhere, if you are cruising, you are right next to the cruise terminal. AAA+++

10

Tami

Apr 28, 2026

·

Stayed 7 nights

Very impressed with all aspects of the hotel. The staff were amazing and friendly. The cafe and the Yu downstairs were a great amenity to have. Suggestion to put electrical adaptors on at least 4 the outlets throughout the rooms. We had international adaptors but we still needed the main one.

10

Dianne

Feb 19, 2026

·

Stayed 3 nights

Great room loved the location staff were friendly and helpfuy

6

Roy

Feb 2, 2026

·

Stayed 2 nights

The architect who designed the bathroom should have to live in the room for a month, there is not enough for a normal size person to turn around in the room and the shower floor is unsafe when wet (slippery)!

10

Lihua

Jan 14, 2026

·

Stayed 1 night

Room is clean, staff are nice

57 Heerengracht Street, Cape Town, South Africa

Location

With a stay at The Onyx Apartment Hotel by NEWMARK in Cape Town (Cape Town City Centre), you'll be within a 5-minute walk of Cape Town International Convention Centre and Adderley Street. This aparthotel is 4.7 mi (7.5 km) from Camps Bay Beach and 0.3 mi (0.5 km) from Artscape Theatre Centre.

Cape Town International Convention Centre(0.2 miles)

Adderley Street(0.2 miles)

Artscape Theatre Centre(0.3 miles)

Long Street(0.3 miles)

Bree Street(0.4 miles)

Africa Centre(0.4 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 14:00 to 00:00

Before 11:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Yes, parking is available on-site and is free of charge.

Yes, a cooked-to-order breakfast is available at approximately ZAR 240 per person.

Check-in is from 14:00, and check-out is until 11:00. Early check-in and late check-out may be available upon request and may incur additional charges.

Yes, airport shuttle services are available at a fee of ZAR 825 per vehicle (one-way, maximum occupancy 3). Guests must contact the property 72 hours prior to arrival to arrange the transfer.

The property features step-free entrances and wheelchair-accessible facilities in public areas and rooms. However, specific details about elevators and pool access features are not provided.

The hotel is centrally located on Heerengracht Street, just 0.3 miles (0.5 km) from the Cape Town International Convention Centre and 1.2 miles (2 km) from the V&A Waterfront. It is also within walking distance of several cultural attractions and business hubs.

Yes, the hotel features a rooftop swimming pool with stunning views of Table Mountain and the city skyline. The pool is available for guests to enjoy.

The Onyx Apartment Hotel by NEWMARK

Amenities

Property description