Is parking available at the hotel?

Parking is available on-site, but it is limited. The self-parking fee is EUR 30 per night.

What type of breakfast is offered and what are the serving hours?

A complimentary continental breakfast is served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.

Does the hotel allow pets?

Pets are allowed at the hotel with a fee of EUR 125 per accommodation, per stay. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is from 3:00 PM to 11:00 PM, and check-out is at 12:00 PM. Early check-in is available for a fee of EUR 30, subject to availability.

What accessibility features does the hotel offer?

The hotel features limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details regarding accessible rooms and facilities are not provided.

Where is the hotel located in relation to key landmarks?

The hotel is located in the heart of Frankfurt, within a 10-minute walk of Alte Oper and Römerberg. It is 0.5 miles from the Frankfurt Christmas Market and 1.8 miles from the Frankfurt Trade Fair.

What are the policies for guests staying with children?

Children are welcome at the hotel, and kids can stay for free up to a certain age, although specific age details are not provided.

Residence Inn by Marriott Frankfurt City Center

Average nightly price at Residence Inn by Marriott Frankfurt City Center by month, last 12 months (USD)
Month	Average price
January	US$180
February	US$210
March	US$217
April	US$201
May	US$216
June	US$221
July	US$183
August	US$181
September	US$277
October	US$330
November	US$258
December	US$241

What guests think

At Residence Inn by Marriott Frankfurt City Center, guests highlight the very central, walkable setting, spacious kitchenette rooms and usually tasty included breakfast, but note recurring late-night noise, intermittent elevator issues and overcrowded breakfast seating.

Many find staff friendly and helpful, though some report inconsistent service, difficulty reaching the front desk after hours, and check in routed through the adjacent Moxy. Guests appreciate the 24/7 lobby coffee, water and ice, and the central parking, though spaces can be tight, paid, or occasionally inaccessible. Expect a convenient city-base with apartment-style comfort and some operational trade-offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities include 24/7 lobby coffee, water and ice, a small gym with sauna, and on site parking, but several reviews cite elevator outages or slow waits and tight, paid or occasionally inaccessible parking; the entrance and late night check in via Moxy can be confusing.

Related guest reviews

10

Ahmad

25 Dec 2024

·

Stayed 3 nights

Amazing clean , staff were amazing and the shared areas are even better , only problem tiny Gym

8

CAROLINE

24 Dec 2024

·

Stayed 4 nights

Quartos super amplos com uma mini cozinha bem completa. Banheiro super espaçoso. Café da manhã muito conturbado. Bem desorganizado. Não tem mesas para todos os hóspedes, fica tudo muito sujo e remexido. Sem muitas opções e repetidas. Somente um elevador funcionando para não sei quantos muitos quartos! Utilizamos a escada praticamente todos os dias. Ainda bem que estávamos no 3 andar!

10

Vicki

18 Aug 2025

·

Stayed 7 nights

We had a comfortable weeklong stay. We liked that the breakfast area was open all day long with coffee/tea service and sometimes treats too. We’d happily stay again.

10

David

17 Aug 2024

·

Stayed 1 night

A very comfortable room and good breakfast. Easy to find with lots of parking. EV charger was out of service

10

ROBERTO

28 Oct 2023

·

Stayed 6 nights

Tutto piacevolmente positivo. Camera ampia, pulita e confortevole, scrivania comoda e adeguata per lavorare in camera, bagno grande e bello e funzionale, cucina con microonde e frigo comodi per “sfruttare” al meglio la camera (la cucina dubito che qualcuno la utilizzi veramente)…. Sauna e fitness aperti 24/7 non stop (anche se io non ho utilizzato questo servizio)…. Macchina per il caffe, cappuccino etc. sempre a disposizione gratuita degli ospiti…. Non ultimo supermercato sotto l’hotel (basta attraversare la strada) aperto fino a tardi! Che dire, consigliatissimo.

10

Edgar

8 Sept 2025

·

Stayed 3 nights

The hotel needs to improve the entrance to the hotel (Make it look better)

4

Philippe

6 Jun 2025

·

Stayed 1 night

I arrived late, after 22:00. The door from the parking garage to the hotel was closed, so I had to exit the garage, dragging my suitcases, walk in the street to the hotel entrance. The entrance was closed because of the late hour, so I had to walk a few more meters to the entrance of Moxy Hotel. Check-in was possible at Moxy. After check-in, I had to move to the actual Residence Inn building through a connecting passage. I was dragging two heavy suitcases, which made the walk from the parking garage to my room look like an obstacle course.

8

AIDA

29 Dec 2024

·

The hotel was great, but only one elevator was working and it was used by the employees, guests had to wait.

10

Ruben

19 Oct 2024

·

Stayed 1 night

Great time at the Marriott! Parking is a lil tight. Like everywhere else you do have to pay for parking 🙃. Marriott was awesome and staff polite enough to have a late check out. Thank you 🙏.

6

Hironari

11 Jul 2024

·

Stayed 3 nights

一番楽しみにしていたサウナの設定がうまくできていなかったようで、少しだけしか楽しめませんでした。その際のスタッフの対応も少し残念でした。それ以外は総じて便利で経済的だと感じました。

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Cleanliness

Cleanliness feedback is mixed: many guests found rooms clean, but multiple reports mention inconsistent housekeeping schedules and missed details, including dust, cobwebs or, in a few cases, dirty linens or rooms.

Related guest reviews

8

Rocky

16 Apr 2025

·

Stayed 2 nights

The hotel location is central and walk friendly. The staff were great and professional. Housekeeping could improve as the room was generally really clean, but we notice fragments of broken glass on the room floor. We've requested it to be cleaned again for everyone safety which included our toddler.

6

Monika

16 Mar 2025

·

Stayed 2 nights

Just not very clean. Found bugs and lots of Cobb webs throughout the room and bathroom.

8

PAULA FERNANDA

7 Nov 2025

·

Stayed 3 nights

Equipe atenciosa, localização excelente, café muito bom. Pode melhorar limpeza e qualidade das toalhas

10

Sherry

25 Oct 2025

·

Stayed 2 nights

Very clean, quiet rooms. The added bonus of having breakfast was awesome and the food was delicious!

4

Hoi Man

27 Dec 2024

·

Stayed 2 nights

Room is dirty

6

BILLY

23 Sept 2023

·

Stayed 3 nights

Bathroom resembled one from a hospital. Hated the shower curtains. The room was dusty and the staff were not the friendliest in terms of Marriott standards. But the bed was great.

6

PANKAJ

16 Jan 2023

·

Stayed 5 nights

Cleanliness was far less than expected in Germany. It was in fact the worst I have experienced in my last 35 years regular visits to Germany in all categories of hotels. We had booked stay for 5 nights and the room was turned only on the 3rd day. Further the kitchen was just at the entrance of the corridor to our rooms and there was always a strong smell. The corridor itself was not so clean and there was at times smell. Size of the room was good and condition of bed was acceptable. I suppose if the reception lobby and corridors are upgraded a little bit and kitchen taken to some other location or atleast kitchen door not to be in from of corridor leading to rooms the hotel would look much cleaner. Needless to say the rooms need to be turned everyday , this cannot be compromised.

6

Paola

30 Jul 2025

·

Stayed 2 nights

Pulizia non giornaliera, hanno solo cambiato gli asciugamani e rifatto i letti.

2

Andres

27 Dec 2023

·

Stayed 4 nights

Teníamos dos habitaciones la 4008 la recibimos con sangre en e la colcha y sucia. Solomon cambiaron 2 días después. Poca comodidad en esa habitación. Al segundo día enviamos un pantalón a la lavandería y lo perdieron porque nunca me lo devolvieron cuánto me pagarán por esto?

10

Emma

16 Feb 2025

·

Stayed 2 nights

Beautiful rooms,very clean.lovely staff. Absolutely no complaints at all!

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AI-generated summary based on recent guest reviews

Rooms

Studios are generally spacious, modern and well equipped with kitchenettes and comfortable beds. Some guests reported design noise from slamming doors or nearby bars and noted limited luggage space or minor layout issues; Wi-Fi is described as good.

Related guest reviews

8

Kazuo

9 Aug 2025

·

Stayed 2 nights

毎朝の朝食が美味しい。ハム、パン、チーズが豊富。ベッドも寝心地が非常に良い。スーツケースを広げるスペースがあると更に良い。

10

Oi Yee

11 Oct 2025

·

Stayed 2 nights

Warm welcome from staff when I checked in, explain in details of surrounding areas and hotel amenities. Breakfast included with variety of food to choose and tasty. Located at city center, walkable to major attractions. Room is clean and spacious.. recommend to stay!!

6

Samil

14 Dec 2024

·

Stayed 7 nights

Noisy room. Loud music till midnight. Average breakfast and room.

8

Shannon

22 Dec 2024

·

Stayed 2 nights

I would have given this hotel 5 stars if it wasnt for the one broken elevator that cause wait times to be excessive for the one remaining working elevator working 9 floors. Then there is a disco or Hispanic bar nearby that you can hear the music past midnight

10

Marc

16 Dec 2025

·

Stayed 1 night

Chambre très spacieuse, parking sous l'hôtel

10

Kelly

28 Oct 2025

·

Stayed 4 nights

Good wi fi

10

Theodora

4 Jan 2026

·

Stayed 2 nights

Good location and parking. The room spacious and the breakfast rich!

10

Peggy

27 Nov 2025

·

Stayed 8 nights

Very well equipped room and I like no carpet

6

Sebastian

2 Oct 2025

·

Stayed 3 nights

My room was behind the kitchen and next to a door that opens/closes each time someone enters the hallway making the room quite noisy.

10

Karolin

25 Mar 2025

·

Stayed 2 nights

Schönes Zimmer mit kleiner Kochgelegenheit. Tolle Zeit mit den Kids gehabt.

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Service

Many guests found the team friendly, accommodating and helpful, but reviews also cite inconsistent service: difficulty reaching the front desk after hours, occasional rudeness, understaffing and slow responses, with late night check in handled at the adjacent Moxy.

Related guest reviews

8

airen

15 Feb 2026

·

Stayed 3 nights

Staff was really accommodating. Breakfast was good. Room is ok. But the location is truly in the heart of Frankfurt Germany making it walkable to any major attractions & transportation hubs.

8

James

16 Sept 2025

·

Stayed 4 nights

I did not receive my receipt by email, and am having trouble reaching someone at the front desk [either by phone or email].

2

Cristina

27 Nov 2023

·

Terrible. No parking. No entry to hotel. Has to enter thru another hotel. Who has ever heard of that? No prior notification. I have a child and was walking around with luggage trying to figure out the entrance. Then the extremely rude reception woman was so nasty! I couldn't believe it. I wanted to walk out but we were flying out in the morning. I have stayed at many Marriotts but this location, entry, parking and staff were horrible

10

Tanya

16 Jun 2025

·

Stayed 2 nights

Staff were very friendly and more than happy to help with requests Breakfast in the morning was great!

2

mazen

10 Aug 2025

·

Stayed 2 nights

Hello. I don’t usually write bad reviews but I had a terrible experience , starting with a dry welcome, a terrible room that was part of a garden and a dozen men drinking outside the room parting, moved to another room though smaller than my booking - terrible room —- and when asked about check out process, same receptionist asked me to leave my key in the room… and while exiting I was separated from my luggage that was stuck behind the glass of the entrance and myself outside —/ delayed from my drive as none would answer the ring !!!!! Terrible .

8

SHEETAL

8 Nov 2023

·

Stayed 5 nights

The person taking care of the breakfast area in the morning was very attentive and hard working. Didn't have any interactions with her but she kept everything stocked, clean and attended to other guests' needs. Inconvenience was with the front desk closing after certain hours at night and having to go to Moxy Hotel for help - especially with needing extra towels and wash clothes. The room service person cleaned the rooms but didn't leave enough towels and the last three days, didn't leave any wash clothes.

8

ADALBERTO

20 Dec 2024

·

Stayed 2 nights

You should improve the in-room noise from, outside, in particular the noise coming from the other rooms. And although the staff is excellent it is understaffed as well.

6

Jovy

17 Jun 2025

·

Stayed 7 nights

I was frightened by a male cleaning staff in the hotel while using the public female toilet on the reception floor. He sneaked in the female toilet knowing I went in. The light in the hallway was shut down too. No matter I stumped nor screamed, the light wasn’t turned on while I try to walk out of the area. I had to call the police after being frightened by him.

10

Robert

25 Oct 2025

·

Stayed 5 nights

Wonderful! Front desk was especially helpful. Excellent breakfast choices.

10

Kimberly

18 Dec 2024

·

Stayed 1 night

Great hotel! Location was walkable to Christmas Markets and train station. Staff was always friendly and helpful! Great stay!

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AI-generated summary based on recent guest reviews

Location

The location is consistently praised as central and very walkable, close to shopping streets, restaurants, public transport and major sights. A few guests experienced late night street noise in lower or street facing rooms.

Related guest reviews

10

Jacquelyn

5 Sept 2024

·

Stayed 1 night

Good location, easy walking to shops restaurants museums the riverfront!

10

Kristine

23 Apr 2025

·

Stayed 3 nights

The hotel is easily accessible by the S-Bahn and only 2 stops from the Frankfurt main station. The included breakfast is excellent with lots of variety and the staff keep it clean and well stocked. The location is great for walking to the old town and we had a view of a medieval tower right outside of our room. We also ate at the tower cafe and it was delicious! We would definitely stay here again if we are in Frankfurt.

10

gisella

12 May 2025

·

Stayed 5 nights

This property is conveniently located in the heart of the city centre—an excellent property in a great location. I would go back again without a doubt.

8

Fan

26 Aug 2025

·

Stayed 3 nights

The location of the hotel is real good for tourists. There's a major shopping district right next to it. There are many choice of food too. Frankfurt's new old town is within walking distance, and there is an ancient defence tower sitting right across the street which is very cool!

10

Theodora

4 Jan 2026

·

Stayed 2 nights

Good location and parking. The room spacious and the breakfast rich!

10

Leigh Ann

17 Apr 2025

·

Stayed 2 nights

Breakfast is great. Something for everyone. Proximity to shopping sightseeing cant be beat. Would definitely stay here again.

10

Krisdennise

25 Aug 2025

·

Stayed 1 night

The property is located near restaurants and a shopping area. Transportation is minutes away. I would definitely come back!

8

GRACE

26 Apr 2024

·

Stayed 3 nights

Location is perfect

6

Angela

9 Aug 2024

·

Stayed 1 night

Overall it served it's purpose as we were only there for one night in order to take a flight the next morning. Location was great(once we found it!). We used the Galleria and tower as reference points. Easy 15mins walk to the aldstadt and river. Near the S bahn which we used to get to the airport. The room was very dark, we were on reception level. The next time I would request a room higher up. The room is set up for self catering which is good if you're staying there for a longer time. Breakfast was a very casual affair, different. The staff were good, we had a problem with the remote control and it was resolved straight away.

10

Leonie

4 Sept 2023

·

Stayed 1 night

Great location!

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Dining

Breakfast is frequently praised for quality and variety, and many appreciate complimentary coffee, tea and water available all day. Several reviews note limited selection on some days, crowding and messy seating, and occasional gaps for dietary needs.

Related guest reviews

8

Xavier

21 Dec 2025

·

Stayed 1 night

Chambre impeccable, spacieuse et bien équipée, personnel sympa, mais petit déjeuner manquant de diversité et de choix + parking un peu cher (beaucoup)

10

Oi Yee

11 Oct 2025

·

Stayed 2 nights

Warm welcome from staff when I checked in, explain in details of surrounding areas and hotel amenities. Breakfast included with variety of food to choose and tasty. Located at city center, walkable to major attractions. Room is clean and spacious.. recommend to stay!!

6

Derek

16 Feb 2026

·

Stayed 2 nights

Average hotel. Nothing fancy. Just basic. No toiletries, just bath gel, shampoo. Food selection also basic fare.

8

CAROLINE

24 Dec 2024

·

Stayed 4 nights

Quartos super amplos com uma mini cozinha bem completa. Banheiro super espaçoso. Café da manhã muito conturbado. Bem desorganizado. Não tem mesas para todos os hóspedes, fica tudo muito sujo e remexido. Sem muitas opções e repetidas. Somente um elevador funcionando para não sei quantos muitos quartos! Utilizamos a escada praticamente todos os dias. Ainda bem que estávamos no 3 andar!

10

Velarie

3 Dec 2025

·

Stayed 4 nights

Excellent accommodations for a family of three. Breakfast was beyond expectations with regards to quality and service.

8

aline

6 Mar 2023

·

Stayed 1 night

I requested breakfast with a gluten-free meal because I'm allergic and they only gave me a snack option (a bread). Germany has one of the biggest brands of gluten-free food in the world and at an affordable price, so I found the hotel to be negligent with people who need special food.

10

Frank

17 Jul 2024

·

Stayed 2 nights

Great location. Not far from train station to walk. Good sized room and good variety of breakfast included.

10

Yasemin

11 Feb 2024

·

Stayed 2 nights

Alles in allem kann ich das Hotel weiterempfehlen. Die Lage und auch das Zimmer waren wirklich super. Das Frühstück wäre in Ordnung gewesen wenn rechtzeitig aufgefüllt worden wäre. Leider war alles immer sehr schnell leer und es hat ewig gedauert bis wieder etwas nachkam. Da war die Organisation wirklich schlecht.

10

Robert

25 Oct 2025

·

Stayed 5 nights

Wonderful! Front desk was especially helpful. Excellent breakfast choices.

10

jiyeon

26 Feb 2026

·

Stayed 2 nights

깨끗하고 편안했어요~조식도 훌륭해요 오후에도 리셉션에서 여러종류 커피 마시며 쉴수있는 공간이 좋았어요

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18 $174	19 $288	20 $378	21 $347	22 $335	23 $204	24 $233
25 $185	26 $256	27 $270	28 $270	29 $271	30 $170	31 $170

Su	Mo	Tu	We	Th	Fr	Sa
1 $189	2 $229	3 $274	4 $274	5 $204	6 $178	7 $174
8 $155	9 $205	10 $251	11 $247	12 $197	13 $160	14 $161
15 $160	16 $360	17 $454	18 $421	19 $306	20 $190	21 $173
22 $162	23 $201	24 $265	25 $256	26 $180	27 $249	28 $286
29 $160	30 $199

Residence Inn by Marriott Frankfurt City Center

Prices for Residence Inn by Marriott Frankfurt City Center

Monthly average prices

About this property

Location

Room options

Studio, 1 Queen Bed, Terrace, City View

Comfort Studio, 1 King Bed with Sofa Bed, Courtyard View

Economy Studio, 1 Queen Bed

Superior Studio, 1 King Bed with Sofa Bed, City View

Family Studio, 1 King Bed with Sofa Bed, City View

Guest reviews of Residence Inn by Marriott Frankfurt City Center

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Residence Inn by Marriott Frankfurt City Center

Prices for upcoming dates