Mezzanine by La Zebra, an SLH Hotel
213 $US
/nuit
Moyenne pour octobre
Prix pour Mezzanine by La Zebra, an SLH Hotel
Sélectionnez les dates pour voir les prix et les disponibilités
213 $US
/nuit
Moyenne pour octobre
Prix moyens mensuels
À Mezzanine by La Zebra, an SLH Hotel, les prix par nuit s'élèvent en moyenne à 97 $US pendant le mois le moins cher (août) et à 536 $US pendant le mois le plus cher (janvier), sur la base des 12 derniers mois.
| Mois | Prix moyen |
|---|---|
| janvier | 536 $US |
| février | 464 $US |
| mars | 429 $US |
| avril | 234 $US |
| mai | 174 $US |
| juin | 151 $US |
| juillet | 117 $US |
| août | 97 $US |
| septembre | 110 $US |
| octobre | 213 $US |
| novembre | 306 $US |
| décembre | 374 $US |
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oct. · 213 $US
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Le plus cher : janvier (env. 536 $US)
Le moins cher : août (env. 97 $US)
À propos de cet établissement
La détente avant tout ! Profitez des nombreuses options de loisirs disponibles dans l'hébergement, notamment une piscine extérieure, ou admirez la vue qui vous est offerte depuis une terrasse et un jardin. Parmi les équipements et services ...
Équipements
La détente avant tout ! Profitez des nombreuses options de loisirs disponibles dans l'hébergement, notamment une piscine extérieure, ou admirez la vue qui vous est offerte depuis une terrasse et un jardin. Parmi les équipements et services offerts par ce complexe touristique vous trouvez également l'accès Wi-Fi à Internet gratuit et un service de conciergerie.
Services de l'établissement
Les équipements et services proposés incluent un service de nettoyage à sec / blanchisserie, une réception ouverte 24 h/24 et un personnel polyglotte.
Repas
Pendant votre séjour dans ce complexe touristique, ne manquez pas de faire halte au restaurant qui abrite un bar / salon plein de charme. Ce lieu chaleureux qui offre une agréable vue sur la mer propose aussi un service d'étage (horaires limités). Un petit déjeuner préparé sur commande est servi tous les jours de 07 h 30 à 11 h 30 moyennant un supplément.
Chambres
Les 9 chambres climatisées de l'hébergement vous invitent à la détente et comprennent un minibar. L'accès Wi-Fi à Internet gratuit vous permet de rester en contact avec le reste du monde. Une salle de bain privée avec une douche est à votre disposition. Vous y trouvez également un pommeau de douche à « effet pluie » et des articles de toilette de luxe. Les équipements et services offerts par l'hébergement comprennent un coffre-fort et une cafetière ou une bouilloire. Le service d'entretien est assuré tous les jours.
Emplacement
En choisissant Mezzanine by La Zebra, an SLH Hotel à Tulum (Zona Hotelera), vous serez à quelques pas du site Station balnéaire Las Palmas Public Beach et à 9 min à pied du site Playa Paraiso. Ce complexe touristique au bord de la plage se trouve à 1,4 km de Parc national de Tulum et à 7,2 km de Ruines mayas de Tulum.
À proximité
Parc du Jaguar(0.1 miles)
Station balnéaire Las Palmas Public Beach(0.1 miles)
Playa Paraiso(0.5 miles)
Point de vue Jaguar Tulum(0.8 miles)
Parc national de Tulum(0.8 miles)
Accès au Parc Jaguar(0.9 miles)
Ruines mayas de Tulum(1.2 miles)
Temple des Fresques(1.4 miles)
Musée SFER IK(1.4 miles)
Parc Playa Ruinas(1.4 miles)
Temple du Dieu Descendant(1.5 miles)
Maison du Cénote(1.5 miles)
Tour de Tulum(1.7 miles)
Centre de Style de Vie Hunab(2.1 miles)
Plage de Tulum(2.3 miles)
Aéroport international de Tulum (TQO)(28.3 miles)
Aéroport international de Cancún (CUN)(75.6 miles)
Navette aéroport
Restaurant
Piscine
Chambres non-fumeurs
Service en chambre
Organisation d'excursions
Emplacement
Carretera Tulum-Boac Paila km 1.5, Zona Hotelera, Tulum, Tulum, Quintana Roo, Mexique
Parc du Jaguar (0.1 miles)
Station balnéaire Las Palmas Public Beach (0.1 miles)
Playa Paraiso (0.5 miles)
Point de vue Jaguar Tulum (0.8 miles)
Parc national de Tulum (0.8 miles)
Accès au Parc Jaguar (0.9 miles)
Options de chambre
6
Penthouse, piscine privée, vue océan (Master)
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
645 ft²
ClimatisationWi-Fi (gratuit)Salle de bain privéePiscine profonde
9
Chambre, vue mer
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
249 ft²
ClimatisationWi-Fi (gratuit)Salle de bain privée
6
Chambre
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
237 ft²
ClimatisationWi-Fi (gratuit)Salle de bain privée
Avis des voyageurs sur Mezzanine by La Zebra, an SLH Hotel
9
Fabuleux
Basé sur 225 avis vérifiés
Qui séjourne ici ?
Couples
77%
Familles
7%
Groupes
11%
Solo
3%
Ce qu'en disent des voyageurs
Résumé généré par l'IA basé sur les avis récents des voyageurs
À l'hôtel Mezzanine by La Zebra, un établissement SLH, les clients apprécient constamment le cadre intime et paisible en bord de mer, situé dans le parc national de Tulum, ainsi que l'hospitalité exceptionnelle du personnel et le restaurant thaï sur place offrant de jolies vues sur l'océan, idéal pour des séjours détendus et romantiques.
Lire plusCes informations vous ont-elles été utiles ?
Ce qu'en disent des voyageurs
À l'hôtel Mezzanine by La Zebra, un établissement SLH, les clients apprécient constamment le cadre intime et paisible en bord de mer, situé dans le parc national de Tulum, ainsi que l'hospitalité exceptionnelle du personnel et le restaurant thaï sur place offrant de jolies vues sur l'océan, idéal pour des séjours détendus et romantiques.
Les chambres sont confortables, dont beaucoup offrent une vue magnifique ; certaines suites disposent de grandes terrasses ou de jacuzzis, et des hamacs ainsi que des espaces de détente paisibles sont aménagés sur le terrain. Son emplacement au sein du parc protégé assure intimité, proximité des ruines et du littoral, et nécessite le port de bracelets ou un contrôle d'accès que certains soulignent. Des commentaires constructifs mentionnent un assortiment de café décevant au petit-déjeuner, un service parfois lent au restaurant, la présence occasionnelle de débris ou d'algues sur la plage, et un signalement de divergences concernant la politique d'accès à la piscine et à l'espace réservé aux adultes. Attendez-vous à un séjour serein et personnalisé, parfait pour les couples en quête de calme.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Équipements
Petit hôtel de charme en bord de mer avec accès direct à la plage, terrasses avec vue sur l'océan, hamacs et espaces de détente paisibles ; certaines des meilleures chambres disposent de jacuzzis privés. Une piscine principale n'est pas mise en avant, et un client l'a trouvée insatisfaisante.
Avis de voyageur à ce sujet
10
ELAN
7 mai 2023
·
A séjourné 4 nuits
Easy beach access and staff was very attentive..
Easy beach access and staff was very attentive..
10
Denise
27 oct. 2024
·
A séjourné 6 nuits
This boutique hotel is beautiful and intimate. The staff are so amazing and attentive. Extremely helpful with everything we needed. We had challenges like our cellphones not working with WhatsApp with communicating with our tours and transportation and Jaqueline and Orquidia were guardian angels just calling and setting up all our arrangements everyday making sure we had our wrist bands, our transportations and made our visit run smoothly during our entire week stay in Tulum. The Thai restaurant was so delicious and the ambiance and dim lights and decor at night made it very romantic and calming. The daily coffee delivered in a cute basket was delicious. We took the basket with us every morning to watch the sunrise right in front of mezzanine hotel. The private beach access is so peaceful with not a lot of people on the beach so really relaxing. The hotel has lovely hammocks and swings that we enjoyed during our stay. The bed was very comfortable and the hotel is very well kept and maintained. I loved feeling very safe because the entrance to the private hotels like mezzanine stops everyone in the front entrance of the national park to ensure safety with the military security standing on guard so I knew I was in a safe environment . The sunhats, beach bag, umbrella and water thermos that come with the room are so useful to have for everyday beach lounging. It’s a nice touch they have in all the rooms. Thank you mezzanine, Jacqueline, david, Orquidia and the entire staff
This boutique hotel is beautiful and intimate. The staff are so amazing and attentive. Extremely helpful with everything we needed. We had challenges like our cellphones not working with WhatsApp with communicating with our tours and transportation and Jaqueline and Orquidia were guardian angels just calling and setting up all our arrangements everyday making sure we had our wrist bands, our transportations and made our visit run smoothly during our entire week stay in Tulum. The Thai restaurant was so delicious and the ambiance and dim lights and decor at night made it very romantic and calming. The daily coffee delivered in a cute basket was delicious. We took the basket with us every morning to watch the sunrise right in front of mezzanine hotel. The private beach access is so peaceful with not a lot of people on the beach so really relaxing. The hotel has lovely hammocks and swings that we enjoyed during our stay. The bed was very comfortable and the hotel is very well kept and maintained. I loved feeling very safe because the entrance to the private hotels like mezzanine stops everyone in the front entrance of the national park to ensure safety with the military security standing on guard so I knew I was in a safe environment . The sunhats, beach bag, umbrella and water thermos that come with the room are so useful to have for everyday beach lounging. It’s a nice touch they have in all the rooms. Thank you mezzanine, Jacqueline, david, Orquidia and the entire staff
10
GUSTAVO DUARTE
2 mai 2023
·
A séjourné 4 nuits
Es un pequeño hotel de 9 habitaciones con un excelente servicio y un restaurante de especialidad Thai de primer lugar. La playa es espectacular y las vistas desde el hotel increíbles. No hay que salir del hotel si lo que quieres es descansar.
Es un pequeño hotel de 9 habitaciones con un excelente servicio y un restaurante de especialidad Thai de primer lugar. La playa es espectacular y las vistas desde el hotel increíbles. No hay que salir del hotel si lo que quieres es descansar.
10
Maria Carmen Ines
19 juin 2025
·
A séjourné 2 nuits
This was my second time staying at Mezzanine and I can say that I’d stay there again and again! Such a beautiful, quiet space with amazing staff. Felt so relaxed and comfortable here. You also can’t beat the view and proximity to the ocean! I’ll be back again someday.
This was my second time staying at Mezzanine and I can say that I’d stay there again and again! Such a beautiful, quiet space with amazing staff. Felt so relaxed and comfortable here. You also can’t beat the view and proximity to the ocean! I’ll be back again someday.
10
JORGE
6 juil. 2025
·
A séjourné 8 nuits
WOW! What a beautiful hotel. We booked a romantic getaway and were very pleased with the excellent care and service from the entire staff. The restaurant was phenomenal, clean, and had a great vibe with ocean views. Steps lead right to the beach. Top mentions are for Andy, Orchidea and Jacqueline. Their services and recommendations for local places to eat and visit were TOP notch! Our only complaint (very minor) is that the hotel is inside a national park which means you need 2 bracelets at all times and a valid hotel reservation to enter the park after hours (not the hotel's fault). Other than that, We will visit again and it is an excellent place to stay.
WOW! What a beautiful hotel. We booked a romantic getaway and were very pleased with the excellent care and service from the entire staff. The restaurant was phenomenal, clean, and had a great vibe with ocean views. Steps lead right to the beach. Top mentions are for Andy, Orchidea and Jacqueline. Their services and recommendations for local places to eat and visit were TOP notch! Our only complaint (very minor) is that the hotel is inside a national park which means you need 2 bracelets at all times and a valid hotel reservation to enter the park after hours (not the hotel's fault). Other than that, We will visit again and it is an excellent place to stay.
2
DARIUSZ
11 oct. 2023
·
A séjourné 4 nuits
The expectation was high for this advertised as Adults only hotel while we planned our couple romantic weekend getaway. The Tulum standards are little different from the general hotel’s category. Location was perfect, stuff very busy friendly and responsive however the villas are very poorly built with some safety hazards like a wobbly glass protecting the balcony. The bed was squeaky and the mattress and pillows extremely uncomfortable. Pool… what pool….. just a joke. It was of season and it looks like they have allowed families with children book rooms and they have children running around the whole time. This has completely ruined our experience and we have confronted the management. Without any questions they have agreed to move us to the other Real Adult only hotel Mi Amor however have not been able to provide us with the ocean front room as we have originally booked. For the amount we paid we have felt like we have been ripped off.
The expectation was high for this advertised as Adults only hotel while we planned our couple romantic weekend getaway. The Tulum standards are little different from the general hotel’s category. Location was perfect, stuff very busy friendly and responsive however the villas are very poorly built with some safety hazards like a wobbly glass protecting the balcony. The bed was squeaky and the mattress and pillows extremely uncomfortable. Pool… what pool….. just a joke. It was of season and it looks like they have allowed families with children book rooms and they have children running around the whole time. This has completely ruined our experience and we have confronted the management. Without any questions they have agreed to move us to the other Real Adult only hotel Mi Amor however have not been able to provide us with the ocean front room as we have originally booked. For the amount we paid we have felt like we have been ripped off.
10
Aleksander
24 nov. 2025
·
A séjourné 3 nuits
Absolutely fantastic place. Secluded, private, relaxed and clean. Very good access to beach. Inside national park so well protected from noise and stress.
Absolutely fantastic place. Secluded, private, relaxed and clean. Very good access to beach. Inside national park so well protected from noise and stress.
10
David
11 sept. 2023
·
We stayed in room #10 which was one of the two suites. It has a large porch with 2 lounge chairs, 2 small chairs & table, and a large hot tub. The porch overlooks the restaurant, the beach, and the ocean. The views are gorgeous. We don't usually spend a lot of time in our room when on vacation but we did this time! The hot tub was just such an awesome place to hang out! (The hot tub is kept cool during the day while it's hot and warmed at night per request) The hotel sits above one of the nicest beaches in Tulum. This beach is sandy and has no rocks. Many Tulum beaches have many rocks which are tough to walk on. I also loved the hotel's one restaurant. It serves a regular breakfast and then thai food for lunch/dinner. The food was delicious! The staff were all happy, kind, and attentive. The hotel is in a quiet area which was perfect for us. We rented bikes to ride to Tulum to the more lively party areas. There are plentiful taxis but we didn't use them. The beach is full of snorkel tour boats. We booked a catamaran tour out to the reefs. We saw countless rays and two beautiful tortoises!!! Anyway, this was the perfect romantic getaway my wife and I needed!!!
We stayed in room #10 which was one of the two suites. It has a large porch with 2 lounge chairs, 2 small chairs & table, and a large hot tub. The porch overlooks the restaurant, the beach, and the ocean. The views are gorgeous. We don't usually spend a lot of time in our room when on vacation but we did this time! The hot tub was just such an awesome place to hang out! (The hot tub is kept cool during the day while it's hot and warmed at night per request) The hotel sits above one of the nicest beaches in Tulum. This beach is sandy and has no rocks. Many Tulum beaches have many rocks which are tough to walk on. I also loved the hotel's one restaurant. It serves a regular breakfast and then thai food for lunch/dinner. The food was delicious! The staff were all happy, kind, and attentive. The hotel is in a quiet area which was perfect for us. We rented bikes to ride to Tulum to the more lively party areas. There are plentiful taxis but we didn't use them. The beach is full of snorkel tour boats. We booked a catamaran tour out to the reefs. We saw countless rays and two beautiful tortoises!!! Anyway, this was the perfect romantic getaway my wife and I needed!!!
10
Horus
21 janv. 2023
·
El hotel de mi preferencia en Tulum, excelente acceso a la playa, buena vista, cómodo, buenos alimentos. Mi tercera vez en este hotel, siempre conforme con la amabilidad del personal. Gracias a Abdel por sus atenciones y recomendaciones.
El hotel de mi preferencia en Tulum, excelente acceso a la playa, buena vista, cómodo, buenos alimentos. Mi tercera vez en este hotel, siempre conforme con la amabilidad del personal. Gracias a Abdel por sus atenciones y recomendaciones.
10
Guthrie
9 févr. 2022
·
A séjourné 5 nuits
Amazing hotel stay, the staff was so attentive to our every need. We came to celebrate a pregnancy and they went above and beyond to make our stay special. From little surprise gifts and morning tea and coffee brought to our door as well as complimentary sunrise yoga. This property has the best food of any hotel we visited in the area, is steps away from Playa santa fe and also has plenty of private relaxing areas. The hammocks below the porch are the best napping spot around. If you are looking to relax but still be in the heart of tulum this is the place.
Amazing hotel stay, the staff was so attentive to our every need. We came to celebrate a pregnancy and they went above and beyond to make our stay special. From little surprise gifts and morning tea and coffee brought to our door as well as complimentary sunrise yoga. This property has the best food of any hotel we visited in the area, is steps away from Playa santa fe and also has plenty of private relaxing areas. The hammocks below the porch are the best napping spot around. If you are looking to relax but still be in the heart of tulum this is the place.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Propreté
Les chambres et les parties communes sont décrites comme très propres et bien entretenues. La propreté de la plage varie, avec parfois des algues ou des débris signalés, tandis que d'autres observent qu'elle est nettoyée.
Avis de voyageur à ce sujet
10
ALEJANDRO
5 juil. 2022
·
A séjourné 3 nuits
Si quieres pasar unos días relajado con tu pareja les recomiendo 100% el hotel, un hotel pequeño con todas las amenidades y atenciones de lujo, desde la llegada Ale nos atendió de maravilla y cada día te sentías en casa con la atención de todo el equipo, servicio de café por las mañanas y de te por las tardes en el cuarto (cortesía del hotel), el restaurante Thai es delicioso y también tienen opciones de comida no Thai, una increíble vista y la playa a tan solo unos pasos, los cuartos de muy buen tamaño super limpios y muy bien adornados, toda una gran experiencia, volvería cuantas veces fuera. Un plus es que puedes visitar los otros dos hoteles del grupo sin costo extra alguno.
Si quieres pasar unos días relajado con tu pareja les recomiendo 100% el hotel, un hotel pequeño con todas las amenidades y atenciones de lujo, desde la llegada Ale nos atendió de maravilla y cada día te sentías en casa con la atención de todo el equipo, servicio de café por las mañanas y de te por las tardes en el cuarto (cortesía del hotel), el restaurante Thai es delicioso y también tienen opciones de comida no Thai, una increíble vista y la playa a tan solo unos pasos, los cuartos de muy buen tamaño super limpios y muy bien adornados, toda una gran experiencia, volvería cuantas veces fuera. Un plus es que puedes visitar los otros dos hoteles del grupo sin costo extra alguno.
10
Denise
27 oct. 2024
·
A séjourné 6 nuits
This boutique hotel is beautiful and intimate. The staff are so amazing and attentive. Extremely helpful with everything we needed. We had challenges like our cellphones not working with WhatsApp with communicating with our tours and transportation and Jaqueline and Orquidia were guardian angels just calling and setting up all our arrangements everyday making sure we had our wrist bands, our transportations and made our visit run smoothly during our entire week stay in Tulum. The Thai restaurant was so delicious and the ambiance and dim lights and decor at night made it very romantic and calming. The daily coffee delivered in a cute basket was delicious. We took the basket with us every morning to watch the sunrise right in front of mezzanine hotel. The private beach access is so peaceful with not a lot of people on the beach so really relaxing. The hotel has lovely hammocks and swings that we enjoyed during our stay. The bed was very comfortable and the hotel is very well kept and maintained. I loved feeling very safe because the entrance to the private hotels like mezzanine stops everyone in the front entrance of the national park to ensure safety with the military security standing on guard so I knew I was in a safe environment . The sunhats, beach bag, umbrella and water thermos that come with the room are so useful to have for everyday beach lounging. It’s a nice touch they have in all the rooms. Thank you mezzanine, Jacqueline, david, Orquidia and the entire staff
This boutique hotel is beautiful and intimate. The staff are so amazing and attentive. Extremely helpful with everything we needed. We had challenges like our cellphones not working with WhatsApp with communicating with our tours and transportation and Jaqueline and Orquidia were guardian angels just calling and setting up all our arrangements everyday making sure we had our wrist bands, our transportations and made our visit run smoothly during our entire week stay in Tulum. The Thai restaurant was so delicious and the ambiance and dim lights and decor at night made it very romantic and calming. The daily coffee delivered in a cute basket was delicious. We took the basket with us every morning to watch the sunrise right in front of mezzanine hotel. The private beach access is so peaceful with not a lot of people on the beach so really relaxing. The hotel has lovely hammocks and swings that we enjoyed during our stay. The bed was very comfortable and the hotel is very well kept and maintained. I loved feeling very safe because the entrance to the private hotels like mezzanine stops everyone in the front entrance of the national park to ensure safety with the military security standing on guard so I knew I was in a safe environment . The sunhats, beach bag, umbrella and water thermos that come with the room are so useful to have for everyday beach lounging. It’s a nice touch they have in all the rooms. Thank you mezzanine, Jacqueline, david, Orquidia and the entire staff
10
Mary Jo
31 janv. 2022
·
A séjourné 1 nuit
Amazing boutique property right on the beach. The staff went above and beyond helping me with some outside issues with my trip. Thai restaurant also right on the beach and very good. Drinks were delicious. Rooms were well appointed and very clean. Wonderful views of the beach and sunrise. Will definitely stay here again.
Amazing boutique property right on the beach. The staff went above and beyond helping me with some outside issues with my trip. Thai restaurant also right on the beach and very good. Drinks were delicious. Rooms were well appointed and very clean. Wonderful views of the beach and sunrise. Will definitely stay here again.
10
GEORGINA
2 août 2024
·
A séjourné 3 nuits
El hotel es pequeño pero muy lindo, el restaurante delicioso, caro pero vale la pena, las habitaciones super bien y los detalles que tienen super apreciables. Lo único malo es que a pesar de ser una reserva la playa tiene basura y nadie se ocupa de limpiar nada.
El hotel es pequeño pero muy lindo, el restaurante delicioso, caro pero vale la pena, las habitaciones super bien y los detalles que tienen super apreciables. Lo único malo es que a pesar de ser una reserva la playa tiene basura y nadie se ocupa de limpiar nada.
10
JORGE
6 juil. 2025
·
A séjourné 8 nuits
WOW! What a beautiful hotel. We booked a romantic getaway and were very pleased with the excellent care and service from the entire staff. The restaurant was phenomenal, clean, and had a great vibe with ocean views. Steps lead right to the beach. Top mentions are for Andy, Orchidea and Jacqueline. Their services and recommendations for local places to eat and visit were TOP notch! Our only complaint (very minor) is that the hotel is inside a national park which means you need 2 bracelets at all times and a valid hotel reservation to enter the park after hours (not the hotel's fault). Other than that, We will visit again and it is an excellent place to stay.
WOW! What a beautiful hotel. We booked a romantic getaway and were very pleased with the excellent care and service from the entire staff. The restaurant was phenomenal, clean, and had a great vibe with ocean views. Steps lead right to the beach. Top mentions are for Andy, Orchidea and Jacqueline. Their services and recommendations for local places to eat and visit were TOP notch! Our only complaint (very minor) is that the hotel is inside a national park which means you need 2 bracelets at all times and a valid hotel reservation to enter the park after hours (not the hotel's fault). Other than that, We will visit again and it is an excellent place to stay.
10
mickael
12 avr. 2023
·
A séjourné 3 nuits
Hôtel au petit soin, penthhouse avec jaccuzi au top même si il n’étais pas chaud! La plage était nettoyée
Hôtel au petit soin, penthhouse avec jaccuzi au top même si il n’étais pas chaud! La plage était nettoyée
10
Aleksander
24 nov. 2025
·
A séjourné 3 nuits
Absolutely fantastic place. Secluded, private, relaxed and clean. Very good access to beach. Inside national park so well protected from noise and stress.
Absolutely fantastic place. Secluded, private, relaxed and clean. Very good access to beach. Inside national park so well protected from noise and stress.
10
Carlos
27 mars 2024
·
A séjourné 1 nuit
We booked this hotel last minute for our honeymoon. The morning before, by noon we received a call That there was a mistake with the availability and were given the option to move to the sister hotel in Tulum, LA ZEBRA. We were taken care of, beyond expectations! Ricardo and Juan Carlos really took care of us to make sure our one night stay went well. This hotel staff does an amazing job, the hotel is really nice and clean, nice decor, nice beach access, delicious food and great drinks! Our upgraded room had a small private pool, big sliding doors with ocean view and a huge shower, A/C and a super comfy bed. We wilL DEFINITELY be returning here. Thank you Ricardo and Juan Carlos 6 out of 5 stars!
We booked this hotel last minute for our honeymoon. The morning before, by noon we received a call That there was a mistake with the availability and were given the option to move to the sister hotel in Tulum, LA ZEBRA. We were taken care of, beyond expectations! Ricardo and Juan Carlos really took care of us to make sure our one night stay went well. This hotel staff does an amazing job, the hotel is really nice and clean, nice decor, nice beach access, delicious food and great drinks! Our upgraded room had a small private pool, big sliding doors with ocean view and a huge shower, A/C and a super comfy bed. We wilL DEFINITELY be returning here. Thank you Ricardo and Juan Carlos 6 out of 5 stars!
10
Christina
15 mai 2022
·
A séjourné 5 nuits
An absolute delight. They thought of every detail - from tea service in little coconut shells to even essential oil humidifiers. Even with the sargasso situation it was wonderful - and our beach ended up getting a bit less than other parts of Tulum. Quiet but still vibrant, a wonderful place to stay. Sad to be back and away from the hotel, this place was amazing.
An absolute delight. They thought of every detail - from tea service in little coconut shells to even essential oil humidifiers. Even with the sargasso situation it was wonderful - and our beach ended up getting a bit less than other parts of Tulum. Quiet but still vibrant, a wonderful place to stay. Sad to be back and away from the hotel, this place was amazing.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Chambres
Chambres confortables et bien aménagées, dont beaucoup offrent une vue sur l'océan ; les suites peuvent inclure de grandes terrasses et des jacuzzis. Certaines chambres d'entrée de gamme manquent de fenêtres ou de lumière naturelle, et un seul commentaire fait état de problèmes de confort et de qualité de construction.
Avis de voyageur à ce sujet
10
ALEJANDRO
5 juil. 2022
·
A séjourné 3 nuits
Si quieres pasar unos días relajado con tu pareja les recomiendo 100% el hotel, un hotel pequeño con todas las amenidades y atenciones de lujo, desde la llegada Ale nos atendió de maravilla y cada día te sentías en casa con la atención de todo el equipo, servicio de café por las mañanas y de te por las tardes en el cuarto (cortesía del hotel), el restaurante Thai es delicioso y también tienen opciones de comida no Thai, una increíble vista y la playa a tan solo unos pasos, los cuartos de muy buen tamaño super limpios y muy bien adornados, toda una gran experiencia, volvería cuantas veces fuera. Un plus es que puedes visitar los otros dos hoteles del grupo sin costo extra alguno.
Si quieres pasar unos días relajado con tu pareja les recomiendo 100% el hotel, un hotel pequeño con todas las amenidades y atenciones de lujo, desde la llegada Ale nos atendió de maravilla y cada día te sentías en casa con la atención de todo el equipo, servicio de café por las mañanas y de te por las tardes en el cuarto (cortesía del hotel), el restaurante Thai es delicioso y también tienen opciones de comida no Thai, una increíble vista y la playa a tan solo unos pasos, los cuartos de muy buen tamaño super limpios y muy bien adornados, toda una gran experiencia, volvería cuantas veces fuera. Un plus es que puedes visitar los otros dos hoteles del grupo sin costo extra alguno.
10
Denise
27 oct. 2024
·
A séjourné 6 nuits
This boutique hotel is beautiful and intimate. The staff are so amazing and attentive. Extremely helpful with everything we needed. We had challenges like our cellphones not working with WhatsApp with communicating with our tours and transportation and Jaqueline and Orquidia were guardian angels just calling and setting up all our arrangements everyday making sure we had our wrist bands, our transportations and made our visit run smoothly during our entire week stay in Tulum. The Thai restaurant was so delicious and the ambiance and dim lights and decor at night made it very romantic and calming. The daily coffee delivered in a cute basket was delicious. We took the basket with us every morning to watch the sunrise right in front of mezzanine hotel. The private beach access is so peaceful with not a lot of people on the beach so really relaxing. The hotel has lovely hammocks and swings that we enjoyed during our stay. The bed was very comfortable and the hotel is very well kept and maintained. I loved feeling very safe because the entrance to the private hotels like mezzanine stops everyone in the front entrance of the national park to ensure safety with the military security standing on guard so I knew I was in a safe environment . The sunhats, beach bag, umbrella and water thermos that come with the room are so useful to have for everyday beach lounging. It’s a nice touch they have in all the rooms. Thank you mezzanine, Jacqueline, david, Orquidia and the entire staff
This boutique hotel is beautiful and intimate. The staff are so amazing and attentive. Extremely helpful with everything we needed. We had challenges like our cellphones not working with WhatsApp with communicating with our tours and transportation and Jaqueline and Orquidia were guardian angels just calling and setting up all our arrangements everyday making sure we had our wrist bands, our transportations and made our visit run smoothly during our entire week stay in Tulum. The Thai restaurant was so delicious and the ambiance and dim lights and decor at night made it very romantic and calming. The daily coffee delivered in a cute basket was delicious. We took the basket with us every morning to watch the sunrise right in front of mezzanine hotel. The private beach access is so peaceful with not a lot of people on the beach so really relaxing. The hotel has lovely hammocks and swings that we enjoyed during our stay. The bed was very comfortable and the hotel is very well kept and maintained. I loved feeling very safe because the entrance to the private hotels like mezzanine stops everyone in the front entrance of the national park to ensure safety with the military security standing on guard so I knew I was in a safe environment . The sunhats, beach bag, umbrella and water thermos that come with the room are so useful to have for everyday beach lounging. It’s a nice touch they have in all the rooms. Thank you mezzanine, Jacqueline, david, Orquidia and the entire staff
8
constancio
7 oct. 2024
·
A séjourné 4 nuits
Bom quarto mas faltam algumas comodidades. Atendimento ok
Bom quarto mas faltam algumas comodidades. Atendimento ok
10
Mary Jo
31 janv. 2022
·
A séjourné 1 nuit
Amazing boutique property right on the beach. The staff went above and beyond helping me with some outside issues with my trip. Thai restaurant also right on the beach and very good. Drinks were delicious. Rooms were well appointed and very clean. Wonderful views of the beach and sunrise. Will definitely stay here again.
Amazing boutique property right on the beach. The staff went above and beyond helping me with some outside issues with my trip. Thai restaurant also right on the beach and very good. Drinks were delicious. Rooms were well appointed and very clean. Wonderful views of the beach and sunrise. Will definitely stay here again.
10
Gianandrea
2 mai 2025
·
A séjourné 4 nuits
Abbiamo passato una splendida ma breve vacanza in questo Boutique Hotel. La struttura si trova all'interno del Parque del Jaguar, un'oasi protetta e sicura. Il personale è super cordiale e disponibile. Il ristorante è spettacolare con una fantastica vista mare dove abbiamo fatto colazioni all'alba e aperitivi al tramonto. Il cibo è altrettanto buono, di base è Thailandese ma ci sono anche specialità Messicane (i tacos con il pulled pork sono speciali). Noi, avendo passato solo 4 notti, abbiamo optato per la soluzione più economica (ma neanche tanto) con la camera senza vista e senza finestra: unico consiglio che mi permetto di dare è di dotare questa tipologia di camera di una grande finestra per fare entrare luce naturale. Nel complesso siamo stati benissimo e ci torneremo sicuramente. Grazie a tutto lo staff per questi giorni estremamente rilassanti. ps: altro consiglio, fate pulizia delle alghe sulla spiaggia come fanno le altre strutture.
Abbiamo passato una splendida ma breve vacanza in questo Boutique Hotel. La struttura si trova all'interno del Parque del Jaguar, un'oasi protetta e sicura. Il personale è super cordiale e disponibile. Il ristorante è spettacolare con una fantastica vista mare dove abbiamo fatto colazioni all'alba e aperitivi al tramonto. Il cibo è altrettanto buono, di base è Thailandese ma ci sono anche specialità Messicane (i tacos con il pulled pork sono speciali). Noi, avendo passato solo 4 notti, abbiamo optato per la soluzione più economica (ma neanche tanto) con la camera senza vista e senza finestra: unico consiglio che mi permetto di dare è di dotare questa tipologia di camera di una grande finestra per fare entrare luce naturale. Nel complesso siamo stati benissimo e ci torneremo sicuramente. Grazie a tutto lo staff per questi giorni estremamente rilassanti. ps: altro consiglio, fate pulizia delle alghe sulla spiaggia come fanno le altre strutture.
10
Maria Carmen Ines
19 juin 2025
·
A séjourné 2 nuits
This was my second time staying at Mezzanine and I can say that I’d stay there again and again! Such a beautiful, quiet space with amazing staff. Felt so relaxed and comfortable here. You also can’t beat the view and proximity to the ocean! I’ll be back again someday.
This was my second time staying at Mezzanine and I can say that I’d stay there again and again! Such a beautiful, quiet space with amazing staff. Felt so relaxed and comfortable here. You also can’t beat the view and proximity to the ocean! I’ll be back again someday.
10
GEORGINA
2 août 2024
·
A séjourné 3 nuits
El hotel es pequeño pero muy lindo, el restaurante delicioso, caro pero vale la pena, las habitaciones super bien y los detalles que tienen super apreciables. Lo único malo es que a pesar de ser una reserva la playa tiene basura y nadie se ocupa de limpiar nada.
El hotel es pequeño pero muy lindo, el restaurante delicioso, caro pero vale la pena, las habitaciones super bien y los detalles que tienen super apreciables. Lo único malo es que a pesar de ser una reserva la playa tiene basura y nadie se ocupa de limpiar nada.
2
DARIUSZ
11 oct. 2023
·
A séjourné 4 nuits
The expectation was high for this advertised as Adults only hotel while we planned our couple romantic weekend getaway. The Tulum standards are little different from the general hotel’s category. Location was perfect, stuff very busy friendly and responsive however the villas are very poorly built with some safety hazards like a wobbly glass protecting the balcony. The bed was squeaky and the mattress and pillows extremely uncomfortable. Pool… what pool….. just a joke. It was of season and it looks like they have allowed families with children book rooms and they have children running around the whole time. This has completely ruined our experience and we have confronted the management. Without any questions they have agreed to move us to the other Real Adult only hotel Mi Amor however have not been able to provide us with the ocean front room as we have originally booked. For the amount we paid we have felt like we have been ripped off.
The expectation was high for this advertised as Adults only hotel while we planned our couple romantic weekend getaway. The Tulum standards are little different from the general hotel’s category. Location was perfect, stuff very busy friendly and responsive however the villas are very poorly built with some safety hazards like a wobbly glass protecting the balcony. The bed was squeaky and the mattress and pillows extremely uncomfortable. Pool… what pool….. just a joke. It was of season and it looks like they have allowed families with children book rooms and they have children running around the whole time. This has completely ruined our experience and we have confronted the management. Without any questions they have agreed to move us to the other Real Adult only hotel Mi Amor however have not been able to provide us with the ocean front room as we have originally booked. For the amount we paid we have felt like we have been ripped off.
10
David
11 sept. 2023
·
We stayed in room #10 which was one of the two suites. It has a large porch with 2 lounge chairs, 2 small chairs & table, and a large hot tub. The porch overlooks the restaurant, the beach, and the ocean. The views are gorgeous. We don't usually spend a lot of time in our room when on vacation but we did this time! The hot tub was just such an awesome place to hang out! (The hot tub is kept cool during the day while it's hot and warmed at night per request) The hotel sits above one of the nicest beaches in Tulum. This beach is sandy and has no rocks. Many Tulum beaches have many rocks which are tough to walk on. I also loved the hotel's one restaurant. It serves a regular breakfast and then thai food for lunch/dinner. The food was delicious! The staff were all happy, kind, and attentive. The hotel is in a quiet area which was perfect for us. We rented bikes to ride to Tulum to the more lively party areas. There are plentiful taxis but we didn't use them. The beach is full of snorkel tour boats. We booked a catamaran tour out to the reefs. We saw countless rays and two beautiful tortoises!!! Anyway, this was the perfect romantic getaway my wife and I needed!!!
We stayed in room #10 which was one of the two suites. It has a large porch with 2 lounge chairs, 2 small chairs & table, and a large hot tub. The porch overlooks the restaurant, the beach, and the ocean. The views are gorgeous. We don't usually spend a lot of time in our room when on vacation but we did this time! The hot tub was just such an awesome place to hang out! (The hot tub is kept cool during the day while it's hot and warmed at night per request) The hotel sits above one of the nicest beaches in Tulum. This beach is sandy and has no rocks. Many Tulum beaches have many rocks which are tough to walk on. I also loved the hotel's one restaurant. It serves a regular breakfast and then thai food for lunch/dinner. The food was delicious! The staff were all happy, kind, and attentive. The hotel is in a quiet area which was perfect for us. We rented bikes to ride to Tulum to the more lively party areas. There are plentiful taxis but we didn't use them. The beach is full of snorkel tour boats. We booked a catamaran tour out to the reefs. We saw countless rays and two beautiful tortoises!!! Anyway, this was the perfect romantic getaway my wife and I needed!!!
10
Nidia
7 juin 2023
·
A séjourné 3 nuits
So beautiful hotel, we really enjoyed our stay there, a nice view and we had the privilege to be there for a full moon nights, was incredible.
So beautiful hotel, we really enjoyed our stay there, a nice view and we had the privilege to be there for a full moon nights, was incredible.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Service
Le service est remarquable, avec de nombreuses mentions du personnel chaleureux et attentif qui aide proactivement pour les arrangements et les occasions spéciales. Un avis rare mentionne un service peu aimable.
Avis de voyageur à ce sujet
10
Mariana
14 juin 2024
·
A séjourné 1 nuit
The staff is the best!!!
The staff is the best!!!
10
Denise
27 oct. 2024
·
A séjourné 6 nuits
This boutique hotel is beautiful and intimate. The staff are so amazing and attentive. Extremely helpful with everything we needed. We had challenges like our cellphones not working with WhatsApp with communicating with our tours and transportation and Jaqueline and Orquidia were guardian angels just calling and setting up all our arrangements everyday making sure we had our wrist bands, our transportations and made our visit run smoothly during our entire week stay in Tulum. The Thai restaurant was so delicious and the ambiance and dim lights and decor at night made it very romantic and calming. The daily coffee delivered in a cute basket was delicious. We took the basket with us every morning to watch the sunrise right in front of mezzanine hotel. The private beach access is so peaceful with not a lot of people on the beach so really relaxing. The hotel has lovely hammocks and swings that we enjoyed during our stay. The bed was very comfortable and the hotel is very well kept and maintained. I loved feeling very safe because the entrance to the private hotels like mezzanine stops everyone in the front entrance of the national park to ensure safety with the military security standing on guard so I knew I was in a safe environment . The sunhats, beach bag, umbrella and water thermos that come with the room are so useful to have for everyday beach lounging. It’s a nice touch they have in all the rooms. Thank you mezzanine, Jacqueline, david, Orquidia and the entire staff
This boutique hotel is beautiful and intimate. The staff are so amazing and attentive. Extremely helpful with everything we needed. We had challenges like our cellphones not working with WhatsApp with communicating with our tours and transportation and Jaqueline and Orquidia were guardian angels just calling and setting up all our arrangements everyday making sure we had our wrist bands, our transportations and made our visit run smoothly during our entire week stay in Tulum. The Thai restaurant was so delicious and the ambiance and dim lights and decor at night made it very romantic and calming. The daily coffee delivered in a cute basket was delicious. We took the basket with us every morning to watch the sunrise right in front of mezzanine hotel. The private beach access is so peaceful with not a lot of people on the beach so really relaxing. The hotel has lovely hammocks and swings that we enjoyed during our stay. The bed was very comfortable and the hotel is very well kept and maintained. I loved feeling very safe because the entrance to the private hotels like mezzanine stops everyone in the front entrance of the national park to ensure safety with the military security standing on guard so I knew I was in a safe environment . The sunhats, beach bag, umbrella and water thermos that come with the room are so useful to have for everyday beach lounging. It’s a nice touch they have in all the rooms. Thank you mezzanine, Jacqueline, david, Orquidia and the entire staff
10
Mary Jo
31 janv. 2022
·
A séjourné 1 nuit
Amazing boutique property right on the beach. The staff went above and beyond helping me with some outside issues with my trip. Thai restaurant also right on the beach and very good. Drinks were delicious. Rooms were well appointed and very clean. Wonderful views of the beach and sunrise. Will definitely stay here again.
Amazing boutique property right on the beach. The staff went above and beyond helping me with some outside issues with my trip. Thai restaurant also right on the beach and very good. Drinks were delicious. Rooms were well appointed and very clean. Wonderful views of the beach and sunrise. Will definitely stay here again.
10
Maria Carmen Ines
19 juin 2025
·
A séjourné 2 nuits
This was my second time staying at Mezzanine and I can say that I’d stay there again and again! Such a beautiful, quiet space with amazing staff. Felt so relaxed and comfortable here. You also can’t beat the view and proximity to the ocean! I’ll be back again someday.
This was my second time staying at Mezzanine and I can say that I’d stay there again and again! Such a beautiful, quiet space with amazing staff. Felt so relaxed and comfortable here. You also can’t beat the view and proximity to the ocean! I’ll be back again someday.
10
Andrea
11 mai 2024
·
A séjourné 5 nuits
Over all amazing boutique hotel with bohemian vibes. Amazing views and restaurant. Staff was very pleasant and helpful. Can’t wait to go bk!
Over all amazing boutique hotel with bohemian vibes. Amazing views and restaurant. Staff was very pleasant and helpful. Can’t wait to go bk!
10
JORGE
6 juil. 2025
·
A séjourné 8 nuits
WOW! What a beautiful hotel. We booked a romantic getaway and were very pleased with the excellent care and service from the entire staff. The restaurant was phenomenal, clean, and had a great vibe with ocean views. Steps lead right to the beach. Top mentions are for Andy, Orchidea and Jacqueline. Their services and recommendations for local places to eat and visit were TOP notch! Our only complaint (very minor) is that the hotel is inside a national park which means you need 2 bracelets at all times and a valid hotel reservation to enter the park after hours (not the hotel's fault). Other than that, We will visit again and it is an excellent place to stay.
WOW! What a beautiful hotel. We booked a romantic getaway and were very pleased with the excellent care and service from the entire staff. The restaurant was phenomenal, clean, and had a great vibe with ocean views. Steps lead right to the beach. Top mentions are for Andy, Orchidea and Jacqueline. Their services and recommendations for local places to eat and visit were TOP notch! Our only complaint (very minor) is that the hotel is inside a national park which means you need 2 bracelets at all times and a valid hotel reservation to enter the park after hours (not the hotel's fault). Other than that, We will visit again and it is an excellent place to stay.
10
Gary
2 sept. 2025
·
A séjourné 9 nuits
From check in to check out this was an amazing property! The most friendly staff I have ever experienced and I’ve been to over a 100 countries! Great food, great location, super chill and no kids!
From check in to check out this was an amazing property! The most friendly staff I have ever experienced and I’ve been to over a 100 countries! Great food, great location, super chill and no kids!
10
Trent
16 juil. 2025
·
A séjourné 5 nuits
The staff and location were excellent. From the concierge, Jacqueline, and the rest of the staff the service was top-notch. The restaurant was excellent, and the deck had gorgeous view. I would recommend to anybody wanting to stay at a beautiful location.
The staff and location were excellent. From the concierge, Jacqueline, and the rest of the staff the service was top-notch. The restaurant was excellent, and the deck had gorgeous view. I would recommend to anybody wanting to stay at a beautiful location.
10
Guthrie
9 févr. 2022
·
A séjourné 5 nuits
Amazing hotel stay, the staff was so attentive to our every need. We came to celebrate a pregnancy and they went above and beyond to make our stay special. From little surprise gifts and morning tea and coffee brought to our door as well as complimentary sunrise yoga. This property has the best food of any hotel we visited in the area, is steps away from Playa santa fe and also has plenty of private relaxing areas. The hammocks below the porch are the best napping spot around. If you are looking to relax but still be in the heart of tulum this is the place.
Amazing hotel stay, the staff was so attentive to our every need. We came to celebrate a pregnancy and they went above and beyond to make our stay special. From little surprise gifts and morning tea and coffee brought to our door as well as complimentary sunrise yoga. This property has the best food of any hotel we visited in the area, is steps away from Playa santa fe and also has plenty of private relaxing areas. The hammocks below the porch are the best napping spot around. If you are looking to relax but still be in the heart of tulum this is the place.
2
Cozy
7 juil. 2024
·
A séjourné 3 nuits
Staff wasn’t that pleasant
Staff wasn’t that pleasant
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Emplacement
Cadre calme et isolé au sein du parc protégé avec un accès facile aux ruines de Tulum ; pas dans la zone animée. Les contrôles du parc nécessitent le port de bracelets ou le paiement de frais.
Avis de voyageur à ce sujet
10
Alexander
25 nov. 2024
·
A séjourné 2 nuits
We came here before our wedding for 2 nights! It was worth every penny the service was impeccable. It is in the national park which was very unique experience. I would highly recommend this hotel to anyone 😍
We came here before our wedding for 2 nights! It was worth every penny the service was impeccable. It is in the national park which was very unique experience. I would highly recommend this hotel to anyone 😍
10
Luis Miguel Angulo
12 oct. 2023
·
A séjourné 1 nuit
el hotel fabuloso pero el camino de llegada muy complicado obras en proceso
el hotel fabuloso pero el camino de llegada muy complicado obras en proceso
10
Maria Carmen Ines
19 juin 2025
·
A séjourné 2 nuits
This was my second time staying at Mezzanine and I can say that I’d stay there again and again! Such a beautiful, quiet space with amazing staff. Felt so relaxed and comfortable here. You also can’t beat the view and proximity to the ocean! I’ll be back again someday.
This was my second time staying at Mezzanine and I can say that I’d stay there again and again! Such a beautiful, quiet space with amazing staff. Felt so relaxed and comfortable here. You also can’t beat the view and proximity to the ocean! I’ll be back again someday.
10
Gigi
3 mars 2025
·
A séjourné 4 nuits
Great location for a 3-night stay
Great location for a 3-night stay
10
Michelle
17 nov. 2024
·
A séjourné 1 nuit
Small boutique hotel with 9 rooms set in the controlled Jaguar national park. Setting is relaxed and calm, so don't expect a vibey party atmosphere. Great for honeymooners and couples that want a relaxing holiday with beach access. Bear in mind you will need to pay an entry fee into the park daily, for upkeep of park infrastructure.
Small boutique hotel with 9 rooms set in the controlled Jaguar national park. Setting is relaxed and calm, so don't expect a vibey party atmosphere. Great for honeymooners and couples that want a relaxing holiday with beach access. Bear in mind you will need to pay an entry fee into the park daily, for upkeep of park infrastructure.
10
JORGE
6 juil. 2025
·
A séjourné 8 nuits
WOW! What a beautiful hotel. We booked a romantic getaway and were very pleased with the excellent care and service from the entire staff. The restaurant was phenomenal, clean, and had a great vibe with ocean views. Steps lead right to the beach. Top mentions are for Andy, Orchidea and Jacqueline. Their services and recommendations for local places to eat and visit were TOP notch! Our only complaint (very minor) is that the hotel is inside a national park which means you need 2 bracelets at all times and a valid hotel reservation to enter the park after hours (not the hotel's fault). Other than that, We will visit again and it is an excellent place to stay.
WOW! What a beautiful hotel. We booked a romantic getaway and were very pleased with the excellent care and service from the entire staff. The restaurant was phenomenal, clean, and had a great vibe with ocean views. Steps lead right to the beach. Top mentions are for Andy, Orchidea and Jacqueline. Their services and recommendations for local places to eat and visit were TOP notch! Our only complaint (very minor) is that the hotel is inside a national park which means you need 2 bracelets at all times and a valid hotel reservation to enter the park after hours (not the hotel's fault). Other than that, We will visit again and it is an excellent place to stay.
10
Aleksander
24 nov. 2025
·
A séjourné 3 nuits
Absolutely fantastic place. Secluded, private, relaxed and clean. Very good access to beach. Inside national park so well protected from noise and stress.
Absolutely fantastic place. Secluded, private, relaxed and clean. Very good access to beach. Inside national park so well protected from noise and stress.
8
shaily
24 févr. 2025
·
A séjourné 1 nuit
It’s beautiful inside the national park. However this is not a 5 star property. It’s nice, quiet, beach accessible property for a night. The ruins are pretty close by. The shuttle helps you go up and down in the national park. If you want anything party scene, you have to go to the other side of the town. About the experience at the property - few things 1. The service is good 2. The breakfast/coffee basket that they provide is very underwhelming. The milk is given in glass jar and left outside for an hour. The coffee became cold. It was not something I expected from an hospitality industry. 3. The Thai restaurant is very slow, took forever to prepare our lunch and our taxi left, they didn’t even inform us.
It’s beautiful inside the national park. However this is not a 5 star property. It’s nice, quiet, beach accessible property for a night. The ruins are pretty close by. The shuttle helps you go up and down in the national park. If you want anything party scene, you have to go to the other side of the town. About the experience at the property - few things 1. The service is good 2. The breakfast/coffee basket that they provide is very underwhelming. The milk is given in glass jar and left outside for an hour. The coffee became cold. It was not something I expected from an hospitality industry. 3. The Thai restaurant is very slow, took forever to prepare our lunch and our taxi left, they didn’t even inform us.
8
olivier
11 janv. 2023
·
A séjourné 19 361 nuits
la relative proximité du site par la marche, et une belle plage face à l'hotel.
la relative proximité du site par la marche, et une belle plage face à l'hotel.
10
Guthrie
9 févr. 2022
·
A séjourné 5 nuits
Amazing hotel stay, the staff was so attentive to our every need. We came to celebrate a pregnancy and they went above and beyond to make our stay special. From little surprise gifts and morning tea and coffee brought to our door as well as complimentary sunrise yoga. This property has the best food of any hotel we visited in the area, is steps away from Playa santa fe and also has plenty of private relaxing areas. The hammocks below the porch are the best napping spot around. If you are looking to relax but still be in the heart of tulum this is the place.
Amazing hotel stay, the staff was so attentive to our every need. We came to celebrate a pregnancy and they went above and beyond to make our stay special. From little surprise gifts and morning tea and coffee brought to our door as well as complimentary sunrise yoga. This property has the best food of any hotel we visited in the area, is steps away from Playa santa fe and also has plenty of private relaxing areas. The hammocks below the porch are the best napping spot around. If you are looking to relax but still be in the heart of tulum this is the place.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Repas
Le restaurant thaï sur place est très apprécié pour son goût, son ambiance et ses cocktails. Les commentaires incluent un service parfois lent et un assortiment de café matinal modeste que certains ont trouvé décevant, tandis que d'autres l'ont apprécié.
Avis de voyageur à ce sujet
10
Denise
27 oct. 2024
·
A séjourné 6 nuits
This boutique hotel is beautiful and intimate. The staff are so amazing and attentive. Extremely helpful with everything we needed. We had challenges like our cellphones not working with WhatsApp with communicating with our tours and transportation and Jaqueline and Orquidia were guardian angels just calling and setting up all our arrangements everyday making sure we had our wrist bands, our transportations and made our visit run smoothly during our entire week stay in Tulum. The Thai restaurant was so delicious and the ambiance and dim lights and decor at night made it very romantic and calming. The daily coffee delivered in a cute basket was delicious. We took the basket with us every morning to watch the sunrise right in front of mezzanine hotel. The private beach access is so peaceful with not a lot of people on the beach so really relaxing. The hotel has lovely hammocks and swings that we enjoyed during our stay. The bed was very comfortable and the hotel is very well kept and maintained. I loved feeling very safe because the entrance to the private hotels like mezzanine stops everyone in the front entrance of the national park to ensure safety with the military security standing on guard so I knew I was in a safe environment . The sunhats, beach bag, umbrella and water thermos that come with the room are so useful to have for everyday beach lounging. It’s a nice touch they have in all the rooms. Thank you mezzanine, Jacqueline, david, Orquidia and the entire staff
This boutique hotel is beautiful and intimate. The staff are so amazing and attentive. Extremely helpful with everything we needed. We had challenges like our cellphones not working with WhatsApp with communicating with our tours and transportation and Jaqueline and Orquidia were guardian angels just calling and setting up all our arrangements everyday making sure we had our wrist bands, our transportations and made our visit run smoothly during our entire week stay in Tulum. The Thai restaurant was so delicious and the ambiance and dim lights and decor at night made it very romantic and calming. The daily coffee delivered in a cute basket was delicious. We took the basket with us every morning to watch the sunrise right in front of mezzanine hotel. The private beach access is so peaceful with not a lot of people on the beach so really relaxing. The hotel has lovely hammocks and swings that we enjoyed during our stay. The bed was very comfortable and the hotel is very well kept and maintained. I loved feeling very safe because the entrance to the private hotels like mezzanine stops everyone in the front entrance of the national park to ensure safety with the military security standing on guard so I knew I was in a safe environment . The sunhats, beach bag, umbrella and water thermos that come with the room are so useful to have for everyday beach lounging. It’s a nice touch they have in all the rooms. Thank you mezzanine, Jacqueline, david, Orquidia and the entire staff
10
Mary Jo
31 janv. 2022
·
A séjourné 1 nuit
Amazing boutique property right on the beach. The staff went above and beyond helping me with some outside issues with my trip. Thai restaurant also right on the beach and very good. Drinks were delicious. Rooms were well appointed and very clean. Wonderful views of the beach and sunrise. Will definitely stay here again.
Amazing boutique property right on the beach. The staff went above and beyond helping me with some outside issues with my trip. Thai restaurant also right on the beach and very good. Drinks were delicious. Rooms were well appointed and very clean. Wonderful views of the beach and sunrise. Will definitely stay here again.
10
Gianandrea
2 mai 2025
·
A séjourné 4 nuits
Abbiamo passato una splendida ma breve vacanza in questo Boutique Hotel. La struttura si trova all'interno del Parque del Jaguar, un'oasi protetta e sicura. Il personale è super cordiale e disponibile. Il ristorante è spettacolare con una fantastica vista mare dove abbiamo fatto colazioni all'alba e aperitivi al tramonto. Il cibo è altrettanto buono, di base è Thailandese ma ci sono anche specialità Messicane (i tacos con il pulled pork sono speciali). Noi, avendo passato solo 4 notti, abbiamo optato per la soluzione più economica (ma neanche tanto) con la camera senza vista e senza finestra: unico consiglio che mi permetto di dare è di dotare questa tipologia di camera di una grande finestra per fare entrare luce naturale. Nel complesso siamo stati benissimo e ci torneremo sicuramente. Grazie a tutto lo staff per questi giorni estremamente rilassanti. ps: altro consiglio, fate pulizia delle alghe sulla spiaggia come fanno le altre strutture.
Abbiamo passato una splendida ma breve vacanza in questo Boutique Hotel. La struttura si trova all'interno del Parque del Jaguar, un'oasi protetta e sicura. Il personale è super cordiale e disponibile. Il ristorante è spettacolare con una fantastica vista mare dove abbiamo fatto colazioni all'alba e aperitivi al tramonto. Il cibo è altrettanto buono, di base è Thailandese ma ci sono anche specialità Messicane (i tacos con il pulled pork sono speciali). Noi, avendo passato solo 4 notti, abbiamo optato per la soluzione più economica (ma neanche tanto) con la camera senza vista e senza finestra: unico consiglio che mi permetto di dare è di dotare questa tipologia di camera di una grande finestra per fare entrare luce naturale. Nel complesso siamo stati benissimo e ci torneremo sicuramente. Grazie a tutto lo staff per questi giorni estremamente rilassanti. ps: altro consiglio, fate pulizia delle alghe sulla spiaggia come fanno le altre strutture.
10
GEORGINA
2 août 2024
·
A séjourné 3 nuits
El hotel es pequeño pero muy lindo, el restaurante delicioso, caro pero vale la pena, las habitaciones super bien y los detalles que tienen super apreciables. Lo único malo es que a pesar de ser una reserva la playa tiene basura y nadie se ocupa de limpiar nada.
El hotel es pequeño pero muy lindo, el restaurante delicioso, caro pero vale la pena, las habitaciones super bien y los detalles que tienen super apreciables. Lo único malo es que a pesar de ser una reserva la playa tiene basura y nadie se ocupa de limpiar nada.
10
JORGE
6 juil. 2025
·
A séjourné 8 nuits
WOW! What a beautiful hotel. We booked a romantic getaway and were very pleased with the excellent care and service from the entire staff. The restaurant was phenomenal, clean, and had a great vibe with ocean views. Steps lead right to the beach. Top mentions are for Andy, Orchidea and Jacqueline. Their services and recommendations for local places to eat and visit were TOP notch! Our only complaint (very minor) is that the hotel is inside a national park which means you need 2 bracelets at all times and a valid hotel reservation to enter the park after hours (not the hotel's fault). Other than that, We will visit again and it is an excellent place to stay.
WOW! What a beautiful hotel. We booked a romantic getaway and were very pleased with the excellent care and service from the entire staff. The restaurant was phenomenal, clean, and had a great vibe with ocean views. Steps lead right to the beach. Top mentions are for Andy, Orchidea and Jacqueline. Their services and recommendations for local places to eat and visit were TOP notch! Our only complaint (very minor) is that the hotel is inside a national park which means you need 2 bracelets at all times and a valid hotel reservation to enter the park after hours (not the hotel's fault). Other than that, We will visit again and it is an excellent place to stay.
10
Suzanna
11 sept. 2023
·
A séjourné 3 nuits
Very helpfull nice people work there.They do everything for you to feel amasing.Abdel Alejandra Louis Thank you guys for everything.I felt amasing.Great Hotel and great staff and amasing Thai restaurant.
Very helpfull nice people work there.They do everything for you to feel amasing.Abdel Alejandra Louis Thank you guys for everything.I felt amasing.Great Hotel and great staff and amasing Thai restaurant.
8
shaily
24 févr. 2025
·
A séjourné 1 nuit
It’s beautiful inside the national park. However this is not a 5 star property. It’s nice, quiet, beach accessible property for a night. The ruins are pretty close by. The shuttle helps you go up and down in the national park. If you want anything party scene, you have to go to the other side of the town. About the experience at the property - few things 1. The service is good 2. The breakfast/coffee basket that they provide is very underwhelming. The milk is given in glass jar and left outside for an hour. The coffee became cold. It was not something I expected from an hospitality industry. 3. The Thai restaurant is very slow, took forever to prepare our lunch and our taxi left, they didn’t even inform us.
It’s beautiful inside the national park. However this is not a 5 star property. It’s nice, quiet, beach accessible property for a night. The ruins are pretty close by. The shuttle helps you go up and down in the national park. If you want anything party scene, you have to go to the other side of the town. About the experience at the property - few things 1. The service is good 2. The breakfast/coffee basket that they provide is very underwhelming. The milk is given in glass jar and left outside for an hour. The coffee became cold. It was not something I expected from an hospitality industry. 3. The Thai restaurant is very slow, took forever to prepare our lunch and our taxi left, they didn’t even inform us.
10
Gary
2 sept. 2025
·
A séjourné 9 nuits
From check in to check out this was an amazing property! The most friendly staff I have ever experienced and I’ve been to over a 100 countries! Great food, great location, super chill and no kids!
From check in to check out this was an amazing property! The most friendly staff I have ever experienced and I’ve been to over a 100 countries! Great food, great location, super chill and no kids!
10
Trent
16 juil. 2025
·
A séjourné 5 nuits
The staff and location were excellent. From the concierge, Jacqueline, and the rest of the staff the service was top-notch. The restaurant was excellent, and the deck had gorgeous view. I would recommend to anybody wanting to stay at a beautiful location.
The staff and location were excellent. From the concierge, Jacqueline, and the rest of the staff the service was top-notch. The restaurant was excellent, and the deck had gorgeous view. I would recommend to anybody wanting to stay at a beautiful location.
10
Guthrie
9 févr. 2022
·
A séjourné 5 nuits
Amazing hotel stay, the staff was so attentive to our every need. We came to celebrate a pregnancy and they went above and beyond to make our stay special. From little surprise gifts and morning tea and coffee brought to our door as well as complimentary sunrise yoga. This property has the best food of any hotel we visited in the area, is steps away from Playa santa fe and also has plenty of private relaxing areas. The hammocks below the porch are the best napping spot around. If you are looking to relax but still be in the heart of tulum this is the place.
Amazing hotel stay, the staff was so attentive to our every need. We came to celebrate a pregnancy and they went above and beyond to make our stay special. From little surprise gifts and morning tea and coffee brought to our door as well as complimentary sunrise yoga. This property has the best food of any hotel we visited in the area, is steps away from Playa santa fe and also has plenty of private relaxing areas. The hammocks below the porch are the best napping spot around. If you are looking to relax but still be in the heart of tulum this is the place.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
10
Madeline
20 févr. 2026
·
A séjourné 4 nuits
Staff was incredibly friendly and accommodating. Room was lovely and we slept very well. Gorgeous ambiance. We especially loved the breakfast and watching the sunrise with complimentary coffee. An added perk was the ability to use the cabanas at Mi Amor. Would definitely stay at Mezzanine again! Concierge was great and taxis were very easy. When we come again, we will be sure to make a stop at super aki on the way in to pack additional drinks and snacks because access to convenience stores is limited as the hotel is in the national park.
Staff was incredibly friendly and accommodating. Room was lovely and we slept very well. Gorgeous ambiance. We especially loved the breakfast and watching the sunrise with complimentary coffee. An added perk was the ability to use the cabanas at Mi Amor. Would definitely stay at Mezzanine again! Concierge was great and taxis were very easy. When we come again, we will be sure to make a stop at super aki on the way in to pack additional drinks and snacks because access to convenience stores is limited as the hotel is in the national park.
10
Rosemary
31 déc. 2025
·
A séjourné 3 nuits
Beautiful, safe, peaceful, laid back luxury! Food and drinks were top notch! Absolutely would return for a quiet getaway.
Beautiful, safe, peaceful, laid back luxury! Food and drinks were top notch! Absolutely would return for a quiet getaway.
10
ALFREDO
3 déc. 2025
·
A séjourné 1 nuit
tutto perfetto
tutto perfetto
10
John
1 déc. 2025
·
A séjourné 5 nuits
Amazing botique hotel that provides a romantic quiet dream setting.
Amazing botique hotel that provides a romantic quiet dream setting.
10
Aleksander
24 nov. 2025
·
A séjourné 3 nuits
Absolutely fantastic place. Secluded, private, relaxed and clean. Very good access to beach. Inside national park so well protected from noise and stress.
Absolutely fantastic place. Secluded, private, relaxed and clean. Very good access to beach. Inside national park so well protected from noise and stress.
Politiques de l’établissement
Arrivée
Départ
De 15:00 à 23:00
Avant 12:00
Vous avez une question ?
Les réponses instantanées de l'IA sont basées sur les informations de l'hôtel
Prix pour les dates à venir
octobre 2026
di | lu | ma | me | je | ve | sa |
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novembre 2026
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Moins cher
Plus cher
Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.
Prix en USD pour 2 voyageurs, mis à jour quotidiennement.
- 2026-10-09: 241.29514266357424USD
- 2026-10-10: 90.43589954376222USD
- 2026-10-11: 109.15490636138917USD
- 2026-10-12: 104.16079679489137USD
- 2026-10-13: 101.16573450698853USD
- 2026-10-14: 95.26109913253785USD
- 2026-10-15: 90.18852617187501USD
- 2026-10-16: 89.97891437683106USD
- 2026-10-17: 90.18852617187501USD
- 2026-10-18: 88.45032266921997USD
- 2026-10-19: 89.33271960678101USD
- 2026-10-20: 95.4395477973938USD
- 2026-10-21: 90.18852617187501USD
- 2026-10-22: 90.32978592300415USD
- 2026-10-23: 89.19250261535645USD
- 2026-10-24: 90.18852617187501USD
- 2026-10-25: 95.4395477973938USD
- 2026-10-26: 90.18852617187501USD
- 2026-10-27: 90.18852617187501USD
- 2026-10-28: 90.19553488464356USD
- 2026-10-29: 90.43589954376222USD
- 2026-10-30: 90.19553488464356USD
- 2026-10-31: 90.18852617187501USD
- 2026-11-01: 117.45558985671998USD
- 2026-11-02: 115.13801367721558USD
- 2026-11-03: 119.13610823440553USD
- 2026-11-04: 122.31435434188843USD
- 2026-11-05: 476.42200269165045USD
- 2026-11-06: 476.42200269165045USD
- 2026-11-07: 120.13212324371338USD
- 2026-11-08: 120.13913195648195USD
- 2026-11-09: 118.13307596511842USD
- 2026-11-10: 126.1152305595398USD
- 2026-11-11: 121.12813825302125USD
- 2026-11-12: 121.1351555130005USD
- 2026-11-13: 123.12718553161622USD
- 2026-11-14: 198.97868886413576USD
- 2026-11-15: 194.98762011413575USD
- 2026-11-16: 252.86174100646974USD
- 2026-11-17: 244.87958641204835USD
- 2026-11-18: 242.88755639343265USD
- 2026-11-19: 162.29785552978515USD
- 2026-11-20: 164.04099077301026USD
- 2026-11-21: 159.30665658111573USD
- 2026-11-22: 155.06982133483888USD
- 2026-11-23: 198.51466079559327USD
- 2026-11-24: 125.11921555023194USD
- 2026-11-25: 145.08862800903321USD
- 2026-11-26: 165.04400594787597USD
- 2026-11-27: 157.48476733856202USD
- 2026-11-28: 149.07268804626466USD
- 2026-11-29: 141.31464131622315USD
- 2026-11-30: 117.45558985671998USD
- 2026-12-01: 195.97661786346436USD
- 2026-12-02: 196.9796501327515USD
- 2026-12-03: 196.51321175079346USD
- 2026-12-04: 195.97661786346436USD
- 2026-12-05: 207.9568670150757USD
- 2026-12-06: 196.9796501327515USD
- 2026-12-07: 207.9568670150757USD
- 2026-12-08: 196.9796501327515USD
- 2026-12-09: 195.98362657623292USD
Le personnel de la réception vous accueillera sur place. Les informations fournies par l’hébergement peuvent être traduites à l’aide d’outils de traduction automatique. Cet hébergement est situé dans le parc du Jaguar et les voyageurs doivent payer un droit d’entrée quotidien au parc. Le prix d’entrée au parc pour les résidents du Mexique est de 255 MXN par personne et par jour. Les frais supplémentaires obligatoires indiqués comprennent les frais d’entrée au parc pour les voyageurs non-résidents. Les frais sont perçus à l’entrée du parc. Les voyageurs recevront des bracelets lors du paiement. Les voyageurs doivent porter un bracelet pendant leur séjour.
L’enregistrement doit être effectué par une personne âgée d’au moins 18 ans.
- Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
- Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
- Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
- Cet hébergement accepte les cartes de crédit et les espèces
- Cet hébergement comporte des espaces extérieurs comme des balcons, des patios ou des terrasses potentiellement non adaptés aux enfants. Si vous avez des questions, nous vous recommandons de contacter l'hébergement avant votre arrivée afin de savoir s'il peut vous accueillir dans une chambre adéquate.
- Les enfants de moins de 16 ans ne sont pas admis dans cet hébergement réservé aux adultes.
- Les animaux de compagnie, y compris les animaux d'assistance, ne sont pas acceptés dans cet hébergement.
Informations sur l'établissement
Numéro d'enregistrement de l'établissement 011-025-002369/2026
- Le petit déjeuner préparé sur commande coûte entre 250 MXN et 500 MXN environ par personne.
La liste ci-dessus peut ne pas être exhaustive. Les frais et acomptes peuvent être mentionnés hors taxe et sont soumis à modification.
Équipements populaires
Navette aéroport
Restaurant
Piscine
Chambres non-fumeurs
Service en chambre
Organisation d'excursions
Services
Organisation d'excursions
Ménage
Coffre-fort
Consigne à bagage
Laverie
24-Hour Front Desk
Concierge Services
Général
Service en chambre
Restaurant
Chambres non-fumeurs
Réservé aux adultes
Beach Sun Loungers
Activités
Piscine
Jardin
Plage (à proximité)
Piscine extérieure
Mobilier d'extérieur
Pool (Seasonal Outdoor)
Terrasse
Parking
Navette aéroport
Connexion Internet
Wi-fi gratuit