Turquoise Tulum Hotel
35 $US
/nuit
Moyenne pour septembre
Sélectionnez les dates pour voir les prix et les disponibilités
35 $US
/nuit
Moyenne pour septembre
Prix moyens mensuels
À Turquoise Tulum Hotel , les prix par nuit s'élèvent en moyenne à 35 $US pendant le mois le moins cher (septembre) et à 93 $US pendant le mois le plus cher (janvier), sur la base des 12 derniers mois.
| Mois | Prix moyen |
|---|---|
| janvier | 93 $US |
| février | 68 $US |
| mars | 66 $US |
| avril | 54 $US |
| mai | 38 $US |
| juin | 48 $US |
| juillet | 42 $US |
| août | 42 $US |
| septembre | 35 $US |
| octobre | 47 $US |
| novembre | 45 $US |
| décembre | 90 $US |
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sept. · 35 $US
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Le plus cher : janvier (env. 93 $US)
Le moins cher : septembre (env. 35 $US)
À propos de cet établissement
Des massages vous attendent pour des moments de pur bien-être et la détente est au rendez-vous sur une terrasse. Ce bed and breakfast propose également l'accès Wi-Fi à Internet gratuit, un service de conciergerie et une salle de séjour comm...
Équipements
Des massages vous attendent pour des moments de pur bien-être et la détente est au rendez-vous sur une terrasse. Ce bed and breakfast propose également l'accès Wi-Fi à Internet gratuit, un service de conciergerie et une salle de séjour commune.
Services de l'établissement
Les équipements et services proposés incluent un personnel polyglotte, une consigne à bagages et un coffre-fort à la réception.
Repas
Turquoise Tulum Hotel abrite un délicieux restaurant, Gordo Colibri. Un petit déjeuner continental gratuit est servi tous les jours de 08 h 30 à 11 h 30.
Chambres
Les 6 chambres climatisées de l'hébergement vous invitent à la détente et comprennent un minibar. Les chambres sont dotées d'un patio. L'accès Wi-Fi à Internet gratuit vous permet de rester en contact avec le reste du monde. Les salles de bain comprennent une douche avec un pommeau de douche à « effet pluie » et un sèche-cheveux.
Emplacement
En choisissant Turquoise Tulum Hotel , vous profiterez d'un séjour à Tulum (La Veleta), à moins de 15 minutes en voiture de Ruines mayas de Tulum et Plage de Tulum. Ce bed and breakfast se trouve à 7,4 km de Playa Paraiso et à 19,6 km de Parc Xel-Há.
À proximité
Promenade Artistique Holistika(0.5 miles)
Hôpital de Tulum(0.9 miles)
Parc Dos Aguas(1.1 miles)
Centre de Style de Vie Hunab(2 miles)
Parc du Jaguar(2 miles)
Cenote Cristal(2.4 miles)
Temple maudit(2.5 miles)
Cenote Calavera(2.6 miles)
Cenote Escondido(2.9 miles)
Accès au Parc Jaguar(3.3 miles)
Point de vue Jaguar Tulum(3.3 miles)
Tour de Tulum(3.5 miles)
Maison du Cénote(3.6 miles)
Temple du Dieu Descendant(3.6 miles)
Temple des Fresques(3.6 miles)
Aéroport international de Tulum (TQO)(24.3 miles)
Aéroport international de Cancún (CUN)(75.3 miles)
Restaurant
Piscine
Chambres non-fumeurs
Organisation d'excursions
Ménage
Coffre-fort
Emplacement
Zona 9, Lote #13, Manzana 724 La Veleta, La Veleta, Tulum, Tulum, Quintana Roo, Mexique
Promenade Artistique Holistika (0.5 miles)
Hôpital de Tulum (0.9 miles)
Parc Dos Aguas (1.1 miles)
Centre de Style de Vie Hunab (2 miles)
Parc du Jaguar (2 miles)
Cenote Cristal (2.4 miles)
Options de chambre
12
Casona
Détails de la chambre
4× Très Grands Lits Doubles
et 2 Canapés-Lits
ClimatisationWi-Fi (gratuit)Mini barPatio
12
Habitacion Doble Con Balcon
Détails de la chambre
2 Lits Doubles
Couchages 4
495 ft²
ClimatisationWi-Fi (gratuit)Mini barPatio
7
Standard Queen
Détails de la chambre
1 Grand Lit Double
Couchages 2
215 ft²
ClimatisationWi-Fi (gratuit)Mini barPatio
10
Master Suite Con Alberca Privada
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
258 ft²
ClimatisationWi-Fi (gratuit)Mini barPatio
7
Habitacion King Con Alberca Privada
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
323 ft²
ClimatisationWi-Fi (gratuit)Mini barPiscine privéePatio
19
Habitación King Con Balconyón
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
ClimatisationWi-Fi (gratuit)Mini barPatio
4
Deluxe Room
Détails de la chambre
1 Très Grand Lit Double
et 1 Canapé-Lit
Couchages 2
775 ft²
ClimatisationWi-Fi (gratuit)Mini barPatio
3
Loft Con Terraza Y Alberca
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
ClimatisationWi-Fi (gratuit)Mini barPatio
9
Villa Privada
Détails de la chambre
2 Très Grands Lits Doubles
et 1 Canapé-Lit
Couchages 6
ClimatisationWi-Fi (gratuit)Mini barPatio
10
Suite Con Cocina Y Terraza
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
ClimatisationWi-Fi (gratuit)Mini barPatio
Avis des voyageurs
8.1
Très bien
Basé sur 624 avis vérifiés
Ce qu'en disent des voyageurs
Résumé généré par l'IA basé sur les avis récents des voyageurs
D'après les récents commentaires, l'hôtel Turquoise Tulum se distingue par son personnel accueillant et serviable, ses chambres élégantes (dont certaines avec une piscine privée), et son emplacement pratique à La Veleta, à proximité des restaurants et des bars, ce qui en fait une base attrayante pour explorer Tulum.
Lire plusCes informations vous ont-elles été utiles ?
Ce qu'en disent des voyageurs
D'après les récents commentaires, l'hôtel Turquoise Tulum se distingue par son personnel accueillant et serviable, ses chambres élégantes (dont certaines avec une piscine privée), et son emplacement pratique à La Veleta, à proximité des restaurants et des bars, ce qui en fait une base attrayante pour explorer Tulum.
Cependant, plusieurs clients signalent une musique forte provenant du bar en face jusqu'à tard dans la nuit, ainsi que des problèmes occasionnels d'entretien ou de commodités tels que une climatisation faible, des problèmes d'eau chaude et des réponses lentes aux demandes. Les chambres et les espaces communs sont généralement propres, et les nombreuses piscines sont appréciées, tandis que le petit-déjeuner simple varie de suffisant à décevant selon les attentes. Attendez-vous à un séjour élégant et offrant un bon rapport qualité-prix dans un quartier animé, les personnes ayant le sommeil léger devraient demander une chambre plus calme.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Équipements
Plusieurs piscines sont un atout majeur, et certaines chambres disposent de piscines privées pour une détente supplémentaire. Des vélos sont disponibles à la location, bien que l'entretien ait été signalé comme nécessaire.
Avis de voyageur à ce sujet
10
Ricardo
26 août 2025
·
A séjourné 2 nuits
Mi estancia fue increíble, tuve la fortuna de quedarme en la parte que acaban de abrir, la parte nueva con una alberca que le pegaba el sol toda la tarde! En mi cuarto tenía una alberca privada que fue muy relajante durante mi estadía. Me atendió Diego y es muy amable, fui a un tour de buceo y tenía que salir temprano y me ayudó con el desayuno antes de las horas.:. De verdad que es una gran recomendación en tulum, está muy cerca de todo caminando y con mucha vida la Veleta!
Mi estancia fue increíble, tuve la fortuna de quedarme en la parte que acaban de abrir, la parte nueva con una alberca que le pegaba el sol toda la tarde! En mi cuarto tenía una alberca privada que fue muy relajante durante mi estadía. Me atendió Diego y es muy amable, fui a un tour de buceo y tenía que salir temprano y me ayudó con el desayuno antes de las horas.:. De verdad que es una gran recomendación en tulum, está muy cerca de todo caminando y con mucha vida la Veleta!
10
George
6 mai 2023
·
A séjourné 4 nuits
Amazing hotel, staff were very friendly and tried to help with any requests. It’s a good location with a lot going on around it. We would have an appreciated being made aware beforehand that there is a building site next door, this only affects you if using the pool by the kitchen area. Also, opposite the hotel is Místico bar and hookah, a venue which seemed to think it was a night club but always appeared empty. You can hear the music clearly. We didn’t mind this as we could appreciate the area we were in, but would be good if you don’t like too much noise, not to have a room facing the road.
Amazing hotel, staff were very friendly and tried to help with any requests. It’s a good location with a lot going on around it. We would have an appreciated being made aware beforehand that there is a building site next door, this only affects you if using the pool by the kitchen area. Also, opposite the hotel is Místico bar and hookah, a venue which seemed to think it was a night club but always appeared empty. You can hear the music clearly. We didn’t mind this as we could appreciate the area we were in, but would be good if you don’t like too much noise, not to have a room facing the road.
8
Ryosuke
5 févr. 2026
·
A séjourné 4 nuits
Friendly staff Well equipped kitchen
Friendly staff Well equipped kitchen
10
Sonia
19 oct. 2024
·
A séjourné 1 nuit
The photos don’t do it justice. Rooms I stayed in Royal room B with the private outdoor pool on the terrace. It was perfect, no one can see onto the terrace so you can get an all over tan in privacy. It rained while i was there but I still had an outdoor bath in the warm rain - I felt like Tarzan’s Jane. The AC wasn’t working in my room, so they gave me the key to another beautiful room and said i can go between the two. I stayed in the room without the AC as the fan worked, the room was on a corner and the breeze was plenty good enough. I felt like I was in a luxury jungle suit without the creatures/bugs. All the rooms have floor to sealing windows and doors that just add to that touch of elegance. There is a fridge in the room too. Bathroom The shower pressure was immense, i had to turn it down and standing at the end of the shower (in the water jet) felt like i was outside in the jungle with all the greenery through the window (but without any bugs/creatures). Staff Staff were outstanding and went out of their way to help make me comfortable. Nothing was too much of a problem and they insisted if anything was not to my liking to call them. Location MX 70 in a taxi from the ADO stop in the rain, so possibly cheaper on a dry day. Worth the taxi on such a wet day as there were loads of big puddles around. A 1 min walk from a pharmacy, shop, restaurants and very pretty coffee shop. If I ever come back to Tulum, this will be my spot. Wish i could have stayed longer.
The photos don’t do it justice. Rooms I stayed in Royal room B with the private outdoor pool on the terrace. It was perfect, no one can see onto the terrace so you can get an all over tan in privacy. It rained while i was there but I still had an outdoor bath in the warm rain - I felt like Tarzan’s Jane. The AC wasn’t working in my room, so they gave me the key to another beautiful room and said i can go between the two. I stayed in the room without the AC as the fan worked, the room was on a corner and the breeze was plenty good enough. I felt like I was in a luxury jungle suit without the creatures/bugs. All the rooms have floor to sealing windows and doors that just add to that touch of elegance. There is a fridge in the room too. Bathroom The shower pressure was immense, i had to turn it down and standing at the end of the shower (in the water jet) felt like i was outside in the jungle with all the greenery through the window (but without any bugs/creatures). Staff Staff were outstanding and went out of their way to help make me comfortable. Nothing was too much of a problem and they insisted if anything was not to my liking to call them. Location MX 70 in a taxi from the ADO stop in the rain, so possibly cheaper on a dry day. Worth the taxi on such a wet day as there were loads of big puddles around. A 1 min walk from a pharmacy, shop, restaurants and very pretty coffee shop. If I ever come back to Tulum, this will be my spot. Wish i could have stayed longer.
10
Claudia Patricia
8 janv. 2024
·
A séjourné 1 nuit
El lugar es agradable, la habitación es linda y cómoda, el baño amplio con una pequeña pileta donde puedes estar tranquilamente y relajarte, las albercas comunes con agua templada/fría agradable, buena ubicación y muchas opciones de pequeños restaurantes/cafés sobre la calle principal, sin duda volvería a hospedarme en el lugar.
El lugar es agradable, la habitación es linda y cómoda, el baño amplio con una pequeña pileta donde puedes estar tranquilamente y relajarte, las albercas comunes con agua templada/fría agradable, buena ubicación y muchas opciones de pequeños restaurantes/cafés sobre la calle principal, sin duda volvería a hospedarme en el lugar.
8
Erwin
20 oct. 2023
·
A séjourné 5 nuits
We stayed in Turquoise Tulum for 5 nights during our roadtrip across the Yucatan Peninsula. We didn't experience any of the negative things we read in earlier reviews, but of course every experience is personal. The property looked in good shape with two pools and a lovely outside area with a lot of greenery. We booked a bigger room with a private plunge pool. People who booked this room before, expecting a private fullsize pool didn't read the description properly. But it is an excellent addition to the room to dip into after a hot day out. Room was spacious and the shower was adequate. The pricing was excellent, although it was low-season. La Veleta is a neighborhood on the rise with lots of great restaurants and bars around. Walk to town is about 20-30 minutes (don't drive, parking is aweful). Bike ride to the beach is about 20 minutes. The bikes they have for hire can use some maintenance or replacing. Breakfast is simple but sufficed for us. For us, this was a great place to stay, especially with the pool floaty and their house cat who keeps you company during breakfast. Would recommend!
We stayed in Turquoise Tulum for 5 nights during our roadtrip across the Yucatan Peninsula. We didn't experience any of the negative things we read in earlier reviews, but of course every experience is personal. The property looked in good shape with two pools and a lovely outside area with a lot of greenery. We booked a bigger room with a private plunge pool. People who booked this room before, expecting a private fullsize pool didn't read the description properly. But it is an excellent addition to the room to dip into after a hot day out. Room was spacious and the shower was adequate. The pricing was excellent, although it was low-season. La Veleta is a neighborhood on the rise with lots of great restaurants and bars around. Walk to town is about 20-30 minutes (don't drive, parking is aweful). Bike ride to the beach is about 20 minutes. The bikes they have for hire can use some maintenance or replacing. Breakfast is simple but sufficed for us. For us, this was a great place to stay, especially with the pool floaty and their house cat who keeps you company during breakfast. Would recommend!
10
Wolo Noemie
19 nov. 2024
·
A séjourné 1 nuit
I REALLY enjoyed my stay at Turquoise. Diego was very friendly and was available anytime you needed him. My room was clean and comfortable and was a beautiful aesthetic. The pool, and dining area..oh everything was just perfect and calming. Only 5 mins away from the bus terminal for travellers and a lot of walking distance shops around. There is a bar/restaurant literally across if you want to go out for a drink. As my first time in Tulum, the hotel made me want to come back in the future and Turquoise will definitely be my stay in the future.
I REALLY enjoyed my stay at Turquoise. Diego was very friendly and was available anytime you needed him. My room was clean and comfortable and was a beautiful aesthetic. The pool, and dining area..oh everything was just perfect and calming. Only 5 mins away from the bus terminal for travellers and a lot of walking distance shops around. There is a bar/restaurant literally across if you want to go out for a drink. As my first time in Tulum, the hotel made me want to come back in the future and Turquoise will definitely be my stay in the future.
10
Inge-Lise
3 janv. 2025
·
A séjourné 3 nuits
Vi havde et fuldstændigt vidunderligt ophold på Turquoise Tulum Hotel. Vi blev taget godt imod af Diego, der sørgede for, at vi blev opgraderet til et endnu bedre værelse end det, vi oprindeligt havde booket. Selve hotellet er fantastisk smukt indrettet og hyggeligt. Der er tre forskellige poolområder, og det føles derfor som om, at du har hele hotellet for dig selv. Vores værelse var helt nyt, kæmpe stort og med privat pool. Vi glæder os til at komme tilbage snart.
Vi havde et fuldstændigt vidunderligt ophold på Turquoise Tulum Hotel. Vi blev taget godt imod af Diego, der sørgede for, at vi blev opgraderet til et endnu bedre værelse end det, vi oprindeligt havde booket. Selve hotellet er fantastisk smukt indrettet og hyggeligt. Der er tre forskellige poolområder, og det føles derfor som om, at du har hele hotellet for dig selv. Vores værelse var helt nyt, kæmpe stort og med privat pool. Vi glæder os til at komme tilbage snart.
8
Jorge
15 nov. 2023
·
A séjourné 1 nuit
Buena experiencia pero el desayuno es muy malo, de echa en falta un bar también para las tardes en las albercas.
Buena experiencia pero el desayuno es muy malo, de echa en falta un bar también para las tardes en las albercas.
10
Estefany
22 août 2024
·
A séjourné 1 nuit
Me quedé una noche porque tuve problemas en el aeropuerto de Tulum. Era fácil para reservar una noche usando Expedia. Me encantó las piscinas y el AC que tenían en los cuartos. Habían muchos restaurantes y tiendas al rededor.
Me quedé una noche porque tuve problemas en el aeropuerto de Tulum. Era fácil para reservar una noche usando Expedia. Me encantó las piscinas y el AC que tenían en los cuartos. Habían muchos restaurantes y tiendas al rededor.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Propreté
Les chambres et les espaces communs sont généralement propres, plusieurs clients louant des espaces impeccables. Quelques personnes signalent des problèmes tels que du linge taché ou un service de ménage manquant.
Avis de voyageur à ce sujet
6
Jean-Marie
29 janv. 2026
·
A séjourné 7 nuits
Personnel super gentil, hotel moderne, mais chambre sombre et tres humide.
Personnel super gentil, hotel moderne, mais chambre sombre et tres humide.
10
Honey
21 mars 2025
·
A séjourné 3 nuits
Very clean Very friendly Great place to stay
Very clean Very friendly Great place to stay
6
Alysson
16 janv. 2023
·
A séjourné 4 nuits
Nada surpreendente. O hotel tem tudo para ser ótimo mas minha experiencia não foi 100%. Até hoje estou esperando retorno sobre o uso do cofre, simplesmente fui ignorado, esperando retorno sobre locação de quadriciclo até hoje, disponibilidade de bikes, em nenhum dia foi realizado limpeza do quarto, nenhum dos 5 dias. Localização no centro gastronomico com muitos restaurantes. Pelo que pude notar, o hotel esta faltando gerenciamento, meio que fica por conta dos colaboradores. Há um elogio, as meninas da cozinha no café da manhã, sempre disponiveis e simpáticas. A da recepção, só Jesus, se arrasta. Mas no geral foi tranquilo.
Nada surpreendente. O hotel tem tudo para ser ótimo mas minha experiencia não foi 100%. Até hoje estou esperando retorno sobre o uso do cofre, simplesmente fui ignorado, esperando retorno sobre locação de quadriciclo até hoje, disponibilidade de bikes, em nenhum dia foi realizado limpeza do quarto, nenhum dos 5 dias. Localização no centro gastronomico com muitos restaurantes. Pelo que pude notar, o hotel esta faltando gerenciamento, meio que fica por conta dos colaboradores. Há um elogio, as meninas da cozinha no café da manhã, sempre disponiveis e simpáticas. A da recepção, só Jesus, se arrasta. Mas no geral foi tranquilo.
6
Kristy
13 janv. 2025
·
A séjourné 2 nuits
This is a tough one as the property has so much potential. It’s gorgeous and the rooms are amazing however the service we experienced was poor. We got put into our room, one bed had a blanket, the other didn’t, pillow cases stained on one bed. Turns out there was no hot water so we asked to be moved due to this and the noise of the bar. Diego was helpful and apologetic, so we moved rooms the next day as it was too late at night to change. The shower and noise was disappointing as we were so tired and about to travel 30 hours. Moved to the new room which was gorgeous, definitely upgraded. So thank you for that however there was no soap, shampoo or conditioner. No hairdryer. So we requested this at about 6pm and I think the most inconvenient thing is we didn’t get these items until 1030pm at night and after many follow ups. It seemed like the room was half finished (newer part of the hotel) no where to hang towels, no door to close off to the outside area (only a screen door, so couldn’t completely lock the room up) I think with the right staff in place this place could be excellent. Please note: for anyone not going to Tulum to party, ask for a quiet room as this hotel sits right on top of a bar and it’s loud until 1am. The back rooms are nice and quiet.
This is a tough one as the property has so much potential. It’s gorgeous and the rooms are amazing however the service we experienced was poor. We got put into our room, one bed had a blanket, the other didn’t, pillow cases stained on one bed. Turns out there was no hot water so we asked to be moved due to this and the noise of the bar. Diego was helpful and apologetic, so we moved rooms the next day as it was too late at night to change. The shower and noise was disappointing as we were so tired and about to travel 30 hours. Moved to the new room which was gorgeous, definitely upgraded. So thank you for that however there was no soap, shampoo or conditioner. No hairdryer. So we requested this at about 6pm and I think the most inconvenient thing is we didn’t get these items until 1030pm at night and after many follow ups. It seemed like the room was half finished (newer part of the hotel) no where to hang towels, no door to close off to the outside area (only a screen door, so couldn’t completely lock the room up) I think with the right staff in place this place could be excellent. Please note: for anyone not going to Tulum to party, ask for a quiet room as this hotel sits right on top of a bar and it’s loud until 1am. The back rooms are nice and quiet.
10
ADRIANA
20 août 2023
·
A séjourné 1 nuit
BEAUTIFUL AND CLEAN HOTEL. EVERYBODY WAS VERY KIND, EXCEEDED MY EXPECTION, LOCATED IN A NICE AND SAFE AREA.
BEAUTIFUL AND CLEAN HOTEL. EVERYBODY WAS VERY KIND, EXCEEDED MY EXPECTION, LOCATED IN A NICE AND SAFE AREA.
10
Daniela
6 juil. 2023
·
A séjourné 2 nuits
The staying was excellent , friendly staff , clean rooms . Great location .
The staying was excellent , friendly staff , clean rooms . Great location .
8
shahin
11 janv. 2026
·
A séjourné 2 nuits
The room was spotless, they provided us with towels, shampoo and coffee plus fruit in the morning (except no breakfast made by staff) you have to prepare tour own which was the only down side - also it can get a bit loud at night as the hotel is close to some restaurants/ bars. Other than that i would definitely recommend this place
The room was spotless, they provided us with towels, shampoo and coffee plus fruit in the morning (except no breakfast made by staff) you have to prepare tour own which was the only down side - also it can get a bit loud at night as the hotel is close to some restaurants/ bars. Other than that i would definitely recommend this place
10
Wolo Noemie
19 nov. 2024
·
A séjourné 1 nuit
I REALLY enjoyed my stay at Turquoise. Diego was very friendly and was available anytime you needed him. My room was clean and comfortable and was a beautiful aesthetic. The pool, and dining area..oh everything was just perfect and calming. Only 5 mins away from the bus terminal for travellers and a lot of walking distance shops around. There is a bar/restaurant literally across if you want to go out for a drink. As my first time in Tulum, the hotel made me want to come back in the future and Turquoise will definitely be my stay in the future.
I REALLY enjoyed my stay at Turquoise. Diego was very friendly and was available anytime you needed him. My room was clean and comfortable and was a beautiful aesthetic. The pool, and dining area..oh everything was just perfect and calming. Only 5 mins away from the bus terminal for travellers and a lot of walking distance shops around. There is a bar/restaurant literally across if you want to go out for a drink. As my first time in Tulum, the hotel made me want to come back in the future and Turquoise will definitely be my stay in the future.
10
ANDRES
1 nov. 2024
·
A séjourné 3 nuits
El hotel está precioso ! Muy limpio y muy amables todos ! Excelentes en el servicio ! Vamos a regresar
El hotel está precioso ! Muy limpio y muy amables todos ! Excelentes en el servicio ! Vamos a regresar
10
Karina
3 janv. 2024
·
A séjourné 4 nuits
The hotel was incredible and people were super nice and atentive. Everything was super clean and the air conditioning was amazing. Great location and lots of shops and restaurants in the street.
The hotel was incredible and people were super nice and atentive. Everything was super clean and the air conditioning was amazing. Great location and lots of shops and restaurants in the street.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Chambres
Les chambres élégantes et spacieuses, dont certaines avec piscine privée, sont saluées pour leur design et leur confort. Les inconvénients récurrents incluent le bruit nocturne provenant d'un bar voisin et des problèmes d'entretien occasionnels avec la climatisation ou l'eau chaude, ainsi que quelques commentaires sur des chambres sombres.
Avis de voyageur à ce sujet
6
Jean-Marie
29 janv. 2026
·
A séjourné 7 nuits
Personnel super gentil, hotel moderne, mais chambre sombre et tres humide.
Personnel super gentil, hotel moderne, mais chambre sombre et tres humide.
10
Ashley
13 janv. 2024
·
A séjourné 2 nuits
Beautiful hotel, loved the huge tub and open shower concept, and all the natural lighting. Great staff, safe area, the breakfast was simple yet fresh and perfect. Good communication from hotel staff. Close to Holistika for yoga, Zamna for the fiesta, and with a scooter you can be to the beach in 15-20 minutes. The restaurant across the way bumps until like 2am some nights but as long as you aren’t a light sleeper or bring your sleep meditations/music you’ll be fine!
Beautiful hotel, loved the huge tub and open shower concept, and all the natural lighting. Great staff, safe area, the breakfast was simple yet fresh and perfect. Good communication from hotel staff. Close to Holistika for yoga, Zamna for the fiesta, and with a scooter you can be to the beach in 15-20 minutes. The restaurant across the way bumps until like 2am some nights but as long as you aren’t a light sleeper or bring your sleep meditations/music you’ll be fine!
10
Ricardo
26 août 2025
·
A séjourné 2 nuits
Mi estancia fue increíble, tuve la fortuna de quedarme en la parte que acaban de abrir, la parte nueva con una alberca que le pegaba el sol toda la tarde! En mi cuarto tenía una alberca privada que fue muy relajante durante mi estadía. Me atendió Diego y es muy amable, fui a un tour de buceo y tenía que salir temprano y me ayudó con el desayuno antes de las horas.:. De verdad que es una gran recomendación en tulum, está muy cerca de todo caminando y con mucha vida la Veleta!
Mi estancia fue increíble, tuve la fortuna de quedarme en la parte que acaban de abrir, la parte nueva con una alberca que le pegaba el sol toda la tarde! En mi cuarto tenía una alberca privada que fue muy relajante durante mi estadía. Me atendió Diego y es muy amable, fui a un tour de buceo y tenía que salir temprano y me ayudó con el desayuno antes de las horas.:. De verdad que es una gran recomendación en tulum, está muy cerca de todo caminando y con mucha vida la Veleta!
4
Kiarash
5 janv. 2025
·
A séjourné 2 nuits
The air conditioning in our room wasn’t working when we checked in, and it took the staff two hours to fix it. Unfortunately, it broke down a couple more times the next morning, making the first night sleepless. To make matters worse, there’s a bar across the street that blasts EDM music from 5 PM to 1 AM. If you’re hoping to get some rest during these hours, good luck. On top of that, the shower didn’t have hot water on the second day.
The air conditioning in our room wasn’t working when we checked in, and it took the staff two hours to fix it. Unfortunately, it broke down a couple more times the next morning, making the first night sleepless. To make matters worse, there’s a bar across the street that blasts EDM music from 5 PM to 1 AM. If you’re hoping to get some rest during these hours, good luck. On top of that, the shower didn’t have hot water on the second day.
10
George
6 mai 2023
·
A séjourné 4 nuits
Amazing hotel, staff were very friendly and tried to help with any requests. It’s a good location with a lot going on around it. We would have an appreciated being made aware beforehand that there is a building site next door, this only affects you if using the pool by the kitchen area. Also, opposite the hotel is Místico bar and hookah, a venue which seemed to think it was a night club but always appeared empty. You can hear the music clearly. We didn’t mind this as we could appreciate the area we were in, but would be good if you don’t like too much noise, not to have a room facing the road.
Amazing hotel, staff were very friendly and tried to help with any requests. It’s a good location with a lot going on around it. We would have an appreciated being made aware beforehand that there is a building site next door, this only affects you if using the pool by the kitchen area. Also, opposite the hotel is Místico bar and hookah, a venue which seemed to think it was a night club but always appeared empty. You can hear the music clearly. We didn’t mind this as we could appreciate the area we were in, but would be good if you don’t like too much noise, not to have a room facing the road.
6
Kristy
13 janv. 2025
·
A séjourné 2 nuits
This is a tough one as the property has so much potential. It’s gorgeous and the rooms are amazing however the service we experienced was poor. We got put into our room, one bed had a blanket, the other didn’t, pillow cases stained on one bed. Turns out there was no hot water so we asked to be moved due to this and the noise of the bar. Diego was helpful and apologetic, so we moved rooms the next day as it was too late at night to change. The shower and noise was disappointing as we were so tired and about to travel 30 hours. Moved to the new room which was gorgeous, definitely upgraded. So thank you for that however there was no soap, shampoo or conditioner. No hairdryer. So we requested this at about 6pm and I think the most inconvenient thing is we didn’t get these items until 1030pm at night and after many follow ups. It seemed like the room was half finished (newer part of the hotel) no where to hang towels, no door to close off to the outside area (only a screen door, so couldn’t completely lock the room up) I think with the right staff in place this place could be excellent. Please note: for anyone not going to Tulum to party, ask for a quiet room as this hotel sits right on top of a bar and it’s loud until 1am. The back rooms are nice and quiet.
This is a tough one as the property has so much potential. It’s gorgeous and the rooms are amazing however the service we experienced was poor. We got put into our room, one bed had a blanket, the other didn’t, pillow cases stained on one bed. Turns out there was no hot water so we asked to be moved due to this and the noise of the bar. Diego was helpful and apologetic, so we moved rooms the next day as it was too late at night to change. The shower and noise was disappointing as we were so tired and about to travel 30 hours. Moved to the new room which was gorgeous, definitely upgraded. So thank you for that however there was no soap, shampoo or conditioner. No hairdryer. So we requested this at about 6pm and I think the most inconvenient thing is we didn’t get these items until 1030pm at night and after many follow ups. It seemed like the room was half finished (newer part of the hotel) no where to hang towels, no door to close off to the outside area (only a screen door, so couldn’t completely lock the room up) I think with the right staff in place this place could be excellent. Please note: for anyone not going to Tulum to party, ask for a quiet room as this hotel sits right on top of a bar and it’s loud until 1am. The back rooms are nice and quiet.
10
Sonia
19 oct. 2024
·
A séjourné 1 nuit
The photos don’t do it justice. Rooms I stayed in Royal room B with the private outdoor pool on the terrace. It was perfect, no one can see onto the terrace so you can get an all over tan in privacy. It rained while i was there but I still had an outdoor bath in the warm rain - I felt like Tarzan’s Jane. The AC wasn’t working in my room, so they gave me the key to another beautiful room and said i can go between the two. I stayed in the room without the AC as the fan worked, the room was on a corner and the breeze was plenty good enough. I felt like I was in a luxury jungle suit without the creatures/bugs. All the rooms have floor to sealing windows and doors that just add to that touch of elegance. There is a fridge in the room too. Bathroom The shower pressure was immense, i had to turn it down and standing at the end of the shower (in the water jet) felt like i was outside in the jungle with all the greenery through the window (but without any bugs/creatures). Staff Staff were outstanding and went out of their way to help make me comfortable. Nothing was too much of a problem and they insisted if anything was not to my liking to call them. Location MX 70 in a taxi from the ADO stop in the rain, so possibly cheaper on a dry day. Worth the taxi on such a wet day as there were loads of big puddles around. A 1 min walk from a pharmacy, shop, restaurants and very pretty coffee shop. If I ever come back to Tulum, this will be my spot. Wish i could have stayed longer.
The photos don’t do it justice. Rooms I stayed in Royal room B with the private outdoor pool on the terrace. It was perfect, no one can see onto the terrace so you can get an all over tan in privacy. It rained while i was there but I still had an outdoor bath in the warm rain - I felt like Tarzan’s Jane. The AC wasn’t working in my room, so they gave me the key to another beautiful room and said i can go between the two. I stayed in the room without the AC as the fan worked, the room was on a corner and the breeze was plenty good enough. I felt like I was in a luxury jungle suit without the creatures/bugs. All the rooms have floor to sealing windows and doors that just add to that touch of elegance. There is a fridge in the room too. Bathroom The shower pressure was immense, i had to turn it down and standing at the end of the shower (in the water jet) felt like i was outside in the jungle with all the greenery through the window (but without any bugs/creatures). Staff Staff were outstanding and went out of their way to help make me comfortable. Nothing was too much of a problem and they insisted if anything was not to my liking to call them. Location MX 70 in a taxi from the ADO stop in the rain, so possibly cheaper on a dry day. Worth the taxi on such a wet day as there were loads of big puddles around. A 1 min walk from a pharmacy, shop, restaurants and very pretty coffee shop. If I ever come back to Tulum, this will be my spot. Wish i could have stayed longer.
8
Erwin
20 oct. 2023
·
A séjourné 5 nuits
We stayed in Turquoise Tulum for 5 nights during our roadtrip across the Yucatan Peninsula. We didn't experience any of the negative things we read in earlier reviews, but of course every experience is personal. The property looked in good shape with two pools and a lovely outside area with a lot of greenery. We booked a bigger room with a private plunge pool. People who booked this room before, expecting a private fullsize pool didn't read the description properly. But it is an excellent addition to the room to dip into after a hot day out. Room was spacious and the shower was adequate. The pricing was excellent, although it was low-season. La Veleta is a neighborhood on the rise with lots of great restaurants and bars around. Walk to town is about 20-30 minutes (don't drive, parking is aweful). Bike ride to the beach is about 20 minutes. The bikes they have for hire can use some maintenance or replacing. Breakfast is simple but sufficed for us. For us, this was a great place to stay, especially with the pool floaty and their house cat who keeps you company during breakfast. Would recommend!
We stayed in Turquoise Tulum for 5 nights during our roadtrip across the Yucatan Peninsula. We didn't experience any of the negative things we read in earlier reviews, but of course every experience is personal. The property looked in good shape with two pools and a lovely outside area with a lot of greenery. We booked a bigger room with a private plunge pool. People who booked this room before, expecting a private fullsize pool didn't read the description properly. But it is an excellent addition to the room to dip into after a hot day out. Room was spacious and the shower was adequate. The pricing was excellent, although it was low-season. La Veleta is a neighborhood on the rise with lots of great restaurants and bars around. Walk to town is about 20-30 minutes (don't drive, parking is aweful). Bike ride to the beach is about 20 minutes. The bikes they have for hire can use some maintenance or replacing. Breakfast is simple but sufficed for us. For us, this was a great place to stay, especially with the pool floaty and their house cat who keeps you company during breakfast. Would recommend!
6
Web Development
21 janv. 2023
·
There was no hot water the whole stay after being told there would be water on the last day due to a water heater replacement. The AC was also right above the bed which dripped onto us the whole night and the wooden bed frame which is only a disaster for mold! The breakfast was also very minimal but ok. The only issue was that a cat jumped on me as I was eating the only day that we chose to dine there. Best part was the location. The street has lots of great local restaurants
There was no hot water the whole stay after being told there would be water on the last day due to a water heater replacement. The AC was also right above the bed which dripped onto us the whole night and the wooden bed frame which is only a disaster for mold! The breakfast was also very minimal but ok. The only issue was that a cat jumped on me as I was eating the only day that we chose to dine there. Best part was the location. The street has lots of great local restaurants
10
Inge-Lise
3 janv. 2025
·
A séjourné 3 nuits
Vi havde et fuldstændigt vidunderligt ophold på Turquoise Tulum Hotel. Vi blev taget godt imod af Diego, der sørgede for, at vi blev opgraderet til et endnu bedre værelse end det, vi oprindeligt havde booket. Selve hotellet er fantastisk smukt indrettet og hyggeligt. Der er tre forskellige poolområder, og det føles derfor som om, at du har hele hotellet for dig selv. Vores værelse var helt nyt, kæmpe stort og med privat pool. Vi glæder os til at komme tilbage snart.
Vi havde et fuldstændigt vidunderligt ophold på Turquoise Tulum Hotel. Vi blev taget godt imod af Diego, der sørgede for, at vi blev opgraderet til et endnu bedre værelse end det, vi oprindeligt havde booket. Selve hotellet er fantastisk smukt indrettet og hyggeligt. Der er tre forskellige poolområder, og det føles derfor som om, at du har hele hotellet for dig selv. Vores værelse var helt nyt, kæmpe stort og med privat pool. Vi glæder os til at komme tilbage snart.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Service
Le personnel est largement décrit comme sympathique et serviable, avec un soutien utile de la réception. Cependant, certains clients ont connu des réponses lentes ou des problèmes d'accès en dehors des heures de bureau, et quelques demandes de service ont nécessité plusieurs relances.
Avis de voyageur à ce sujet
4
Kiarash
5 janv. 2025
·
A séjourné 2 nuits
The air conditioning in our room wasn’t working when we checked in, and it took the staff two hours to fix it. Unfortunately, it broke down a couple more times the next morning, making the first night sleepless. To make matters worse, there’s a bar across the street that blasts EDM music from 5 PM to 1 AM. If you’re hoping to get some rest during these hours, good luck. On top of that, the shower didn’t have hot water on the second day.
The air conditioning in our room wasn’t working when we checked in, and it took the staff two hours to fix it. Unfortunately, it broke down a couple more times the next morning, making the first night sleepless. To make matters worse, there’s a bar across the street that blasts EDM music from 5 PM to 1 AM. If you’re hoping to get some rest during these hours, good luck. On top of that, the shower didn’t have hot water on the second day.
10
22 janv. 2024
·
A séjourné 4 nuits
Amazing staffs and owner! Super nice and helpful with all our questions and needs.
Amazing staffs and owner! Super nice and helpful with all our questions and needs.
10
Damien Shon
3 janv. 2025
·
A séjourné 5 nuits
Diago and his brother are absolutely kind and respectful. When I return to Tulum I already know exactly where I’m staying. Very convenient in terms of dining, parties, shopping and rentals. Very clean and trendy. Two thumbs up! You will not be disappointed!
Diago and his brother are absolutely kind and respectful. When I return to Tulum I already know exactly where I’m staying. Very convenient in terms of dining, parties, shopping and rentals. Very clean and trendy. Two thumbs up! You will not be disappointed!
10
Lisa
24 déc. 2023
·
A séjourné 2 nuits
amazing affordable lovely hotel! very kind and attentive staff super convenient and great price!
amazing affordable lovely hotel! very kind and attentive staff super convenient and great price!
2
Ana
16 déc. 2023
·
A séjourné 1 nuit
No me recibieron hablé antes para avisar que llegaría tarde a realizar mi check in, me dijeron que no había problema y cuando llegue al a lugar nadie me abrió y estuve marque y marque quiero mi reembolso
No me recibieron hablé antes para avisar que llegaría tarde a realizar mi check in, me dijeron que no había problema y cuando llegue al a lugar nadie me abrió y estuve marque y marque quiero mi reembolso
6
Kristy
13 janv. 2025
·
A séjourné 2 nuits
This is a tough one as the property has so much potential. It’s gorgeous and the rooms are amazing however the service we experienced was poor. We got put into our room, one bed had a blanket, the other didn’t, pillow cases stained on one bed. Turns out there was no hot water so we asked to be moved due to this and the noise of the bar. Diego was helpful and apologetic, so we moved rooms the next day as it was too late at night to change. The shower and noise was disappointing as we were so tired and about to travel 30 hours. Moved to the new room which was gorgeous, definitely upgraded. So thank you for that however there was no soap, shampoo or conditioner. No hairdryer. So we requested this at about 6pm and I think the most inconvenient thing is we didn’t get these items until 1030pm at night and after many follow ups. It seemed like the room was half finished (newer part of the hotel) no where to hang towels, no door to close off to the outside area (only a screen door, so couldn’t completely lock the room up) I think with the right staff in place this place could be excellent. Please note: for anyone not going to Tulum to party, ask for a quiet room as this hotel sits right on top of a bar and it’s loud until 1am. The back rooms are nice and quiet.
This is a tough one as the property has so much potential. It’s gorgeous and the rooms are amazing however the service we experienced was poor. We got put into our room, one bed had a blanket, the other didn’t, pillow cases stained on one bed. Turns out there was no hot water so we asked to be moved due to this and the noise of the bar. Diego was helpful and apologetic, so we moved rooms the next day as it was too late at night to change. The shower and noise was disappointing as we were so tired and about to travel 30 hours. Moved to the new room which was gorgeous, definitely upgraded. So thank you for that however there was no soap, shampoo or conditioner. No hairdryer. So we requested this at about 6pm and I think the most inconvenient thing is we didn’t get these items until 1030pm at night and after many follow ups. It seemed like the room was half finished (newer part of the hotel) no where to hang towels, no door to close off to the outside area (only a screen door, so couldn’t completely lock the room up) I think with the right staff in place this place could be excellent. Please note: for anyone not going to Tulum to party, ask for a quiet room as this hotel sits right on top of a bar and it’s loud until 1am. The back rooms are nice and quiet.
10
Sofie
3 janv. 2025
·
A séjourné 2 nuits
Wonderful service. The team is so friendly and helpful. Great rooms and nice breakfast. Can definitely recommend.
Wonderful service. The team is so friendly and helpful. Great rooms and nice breakfast. Can definitely recommend.
10
Ruben
7 janv. 2026
·
A séjourné 3 nuits
We had a great time. The location was nice because we were close to many restaurants and bars. The staff was also quick to respond to our requests.
We had a great time. The location was nice because we were close to many restaurants and bars. The staff was also quick to respond to our requests.
10
michael
14 déc. 2023
·
A séjourné 5 nuits
Everything was great except one night I forgot my key code for the front door. No one answered the calls, no one answered the door buzzer, no one was there at the front desk. I was locked out for 30mins and it would have been more unless another couple who was staying there showed up with a code.
Everything was great except one night I forgot my key code for the front door. No one answered the calls, no one answered the door buzzer, no one was there at the front desk. I was locked out for 30mins and it would have been more unless another couple who was staying there showed up with a code.
10
Nicole
7 janv. 2025
·
A séjourné 3 nuits
Miguel and the staff were very friendly and accommodating.
Miguel and the staff were very friendly and accommodating.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Emplacement
Emplacement pratique à La Veleta, à proximité des restaurants, des bars, des boutiques et des lieux de yoga/fêtes, avec un accès facile à la ville et une distance à vélo de la plage. La rue animée apporte du bruit de vie nocturne, et les conditions météorologiques pluvieuses peuvent rendre les routes voisines difficiles.
Avis de voyageur à ce sujet
10
Ashley
13 janv. 2024
·
A séjourné 2 nuits
Beautiful hotel, loved the huge tub and open shower concept, and all the natural lighting. Great staff, safe area, the breakfast was simple yet fresh and perfect. Good communication from hotel staff. Close to Holistika for yoga, Zamna for the fiesta, and with a scooter you can be to the beach in 15-20 minutes. The restaurant across the way bumps until like 2am some nights but as long as you aren’t a light sleeper or bring your sleep meditations/music you’ll be fine!
Beautiful hotel, loved the huge tub and open shower concept, and all the natural lighting. Great staff, safe area, the breakfast was simple yet fresh and perfect. Good communication from hotel staff. Close to Holistika for yoga, Zamna for the fiesta, and with a scooter you can be to the beach in 15-20 minutes. The restaurant across the way bumps until like 2am some nights but as long as you aren’t a light sleeper or bring your sleep meditations/music you’ll be fine!
10
George
6 mai 2023
·
A séjourné 4 nuits
Amazing hotel, staff were very friendly and tried to help with any requests. It’s a good location with a lot going on around it. We would have an appreciated being made aware beforehand that there is a building site next door, this only affects you if using the pool by the kitchen area. Also, opposite the hotel is Místico bar and hookah, a venue which seemed to think it was a night club but always appeared empty. You can hear the music clearly. We didn’t mind this as we could appreciate the area we were in, but would be good if you don’t like too much noise, not to have a room facing the road.
Amazing hotel, staff were very friendly and tried to help with any requests. It’s a good location with a lot going on around it. We would have an appreciated being made aware beforehand that there is a building site next door, this only affects you if using the pool by the kitchen area. Also, opposite the hotel is Místico bar and hookah, a venue which seemed to think it was a night club but always appeared empty. You can hear the music clearly. We didn’t mind this as we could appreciate the area we were in, but would be good if you don’t like too much noise, not to have a room facing the road.
10
Damien Shon
3 janv. 2025
·
A séjourné 5 nuits
Diago and his brother are absolutely kind and respectful. When I return to Tulum I already know exactly where I’m staying. Very convenient in terms of dining, parties, shopping and rentals. Very clean and trendy. Two thumbs up! You will not be disappointed!
Diago and his brother are absolutely kind and respectful. When I return to Tulum I already know exactly where I’m staying. Very convenient in terms of dining, parties, shopping and rentals. Very clean and trendy. Two thumbs up! You will not be disappointed!
10
ADRIANA
20 août 2023
·
A séjourné 1 nuit
BEAUTIFUL AND CLEAN HOTEL. EVERYBODY WAS VERY KIND, EXCEEDED MY EXPECTION, LOCATED IN A NICE AND SAFE AREA.
BEAUTIFUL AND CLEAN HOTEL. EVERYBODY WAS VERY KIND, EXCEEDED MY EXPECTION, LOCATED IN A NICE AND SAFE AREA.
8
shahin
11 janv. 2026
·
A séjourné 2 nuits
The room was spotless, they provided us with towels, shampoo and coffee plus fruit in the morning (except no breakfast made by staff) you have to prepare tour own which was the only down side - also it can get a bit loud at night as the hotel is close to some restaurants/ bars. Other than that i would definitely recommend this place
The room was spotless, they provided us with towels, shampoo and coffee plus fruit in the morning (except no breakfast made by staff) you have to prepare tour own which was the only down side - also it can get a bit loud at night as the hotel is close to some restaurants/ bars. Other than that i would definitely recommend this place
10
Ruben
7 janv. 2026
·
A séjourné 3 nuits
We had a great time. The location was nice because we were close to many restaurants and bars. The staff was also quick to respond to our requests.
We had a great time. The location was nice because we were close to many restaurants and bars. The staff was also quick to respond to our requests.
8
Erwin
20 oct. 2023
·
A séjourné 5 nuits
We stayed in Turquoise Tulum for 5 nights during our roadtrip across the Yucatan Peninsula. We didn't experience any of the negative things we read in earlier reviews, but of course every experience is personal. The property looked in good shape with two pools and a lovely outside area with a lot of greenery. We booked a bigger room with a private plunge pool. People who booked this room before, expecting a private fullsize pool didn't read the description properly. But it is an excellent addition to the room to dip into after a hot day out. Room was spacious and the shower was adequate. The pricing was excellent, although it was low-season. La Veleta is a neighborhood on the rise with lots of great restaurants and bars around. Walk to town is about 20-30 minutes (don't drive, parking is aweful). Bike ride to the beach is about 20 minutes. The bikes they have for hire can use some maintenance or replacing. Breakfast is simple but sufficed for us. For us, this was a great place to stay, especially with the pool floaty and their house cat who keeps you company during breakfast. Would recommend!
We stayed in Turquoise Tulum for 5 nights during our roadtrip across the Yucatan Peninsula. We didn't experience any of the negative things we read in earlier reviews, but of course every experience is personal. The property looked in good shape with two pools and a lovely outside area with a lot of greenery. We booked a bigger room with a private plunge pool. People who booked this room before, expecting a private fullsize pool didn't read the description properly. But it is an excellent addition to the room to dip into after a hot day out. Room was spacious and the shower was adequate. The pricing was excellent, although it was low-season. La Veleta is a neighborhood on the rise with lots of great restaurants and bars around. Walk to town is about 20-30 minutes (don't drive, parking is aweful). Bike ride to the beach is about 20 minutes. The bikes they have for hire can use some maintenance or replacing. Breakfast is simple but sufficed for us. For us, this was a great place to stay, especially with the pool floaty and their house cat who keeps you company during breakfast. Would recommend!
10
Roberto
17 déc. 2024
·
A séjourné 2 nuits
Bien para descansar, pero las calles son un reto con lluvia
Bien para descansar, pero las calles son un reto con lluvia
10
Wolo Noemie
19 nov. 2024
·
A séjourné 1 nuit
I REALLY enjoyed my stay at Turquoise. Diego was very friendly and was available anytime you needed him. My room was clean and comfortable and was a beautiful aesthetic. The pool, and dining area..oh everything was just perfect and calming. Only 5 mins away from the bus terminal for travellers and a lot of walking distance shops around. There is a bar/restaurant literally across if you want to go out for a drink. As my first time in Tulum, the hotel made me want to come back in the future and Turquoise will definitely be my stay in the future.
I REALLY enjoyed my stay at Turquoise. Diego was very friendly and was available anytime you needed him. My room was clean and comfortable and was a beautiful aesthetic. The pool, and dining area..oh everything was just perfect and calming. Only 5 mins away from the bus terminal for travellers and a lot of walking distance shops around. There is a bar/restaurant literally across if you want to go out for a drink. As my first time in Tulum, the hotel made me want to come back in the future and Turquoise will definitely be my stay in the future.
10
ambika
26 déc. 2024
·
A séjourné 2 nuits
Good location
Good location
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Repas
Le petit-déjeuner est simple et léger, ce que certains clients ont apprécié, mais d'autres ont trouvé décevant ou médiocre.
Avis de voyageur à ce sujet
10
Ashley
13 janv. 2024
·
A séjourné 2 nuits
Beautiful hotel, loved the huge tub and open shower concept, and all the natural lighting. Great staff, safe area, the breakfast was simple yet fresh and perfect. Good communication from hotel staff. Close to Holistika for yoga, Zamna for the fiesta, and with a scooter you can be to the beach in 15-20 minutes. The restaurant across the way bumps until like 2am some nights but as long as you aren’t a light sleeper or bring your sleep meditations/music you’ll be fine!
Beautiful hotel, loved the huge tub and open shower concept, and all the natural lighting. Great staff, safe area, the breakfast was simple yet fresh and perfect. Good communication from hotel staff. Close to Holistika for yoga, Zamna for the fiesta, and with a scooter you can be to the beach in 15-20 minutes. The restaurant across the way bumps until like 2am some nights but as long as you aren’t a light sleeper or bring your sleep meditations/music you’ll be fine!
10
Kelly
14 juin 2023
·
A séjourné 2 nuits
This hotel and accommodation where amazing! The breakfast was good and the service was also good. The only thing is the location is a little off, but if you rent a scooter or a bike you can still see a lot of the beauty in Tulum.
This hotel and accommodation where amazing! The breakfast was good and the service was also good. The only thing is the location is a little off, but if you rent a scooter or a bike you can still see a lot of the beauty in Tulum.
10
Sofie
3 janv. 2025
·
A séjourné 2 nuits
Wonderful service. The team is so friendly and helpful. Great rooms and nice breakfast. Can definitely recommend.
Wonderful service. The team is so friendly and helpful. Great rooms and nice breakfast. Can definitely recommend.
8
shahin
11 janv. 2026
·
A séjourné 2 nuits
The room was spotless, they provided us with towels, shampoo and coffee plus fruit in the morning (except no breakfast made by staff) you have to prepare tour own which was the only down side - also it can get a bit loud at night as the hotel is close to some restaurants/ bars. Other than that i would definitely recommend this place
The room was spotless, they provided us with towels, shampoo and coffee plus fruit in the morning (except no breakfast made by staff) you have to prepare tour own which was the only down side - also it can get a bit loud at night as the hotel is close to some restaurants/ bars. Other than that i would definitely recommend this place
8
Erwin
20 oct. 2023
·
A séjourné 5 nuits
We stayed in Turquoise Tulum for 5 nights during our roadtrip across the Yucatan Peninsula. We didn't experience any of the negative things we read in earlier reviews, but of course every experience is personal. The property looked in good shape with two pools and a lovely outside area with a lot of greenery. We booked a bigger room with a private plunge pool. People who booked this room before, expecting a private fullsize pool didn't read the description properly. But it is an excellent addition to the room to dip into after a hot day out. Room was spacious and the shower was adequate. The pricing was excellent, although it was low-season. La Veleta is a neighborhood on the rise with lots of great restaurants and bars around. Walk to town is about 20-30 minutes (don't drive, parking is aweful). Bike ride to the beach is about 20 minutes. The bikes they have for hire can use some maintenance or replacing. Breakfast is simple but sufficed for us. For us, this was a great place to stay, especially with the pool floaty and their house cat who keeps you company during breakfast. Would recommend!
We stayed in Turquoise Tulum for 5 nights during our roadtrip across the Yucatan Peninsula. We didn't experience any of the negative things we read in earlier reviews, but of course every experience is personal. The property looked in good shape with two pools and a lovely outside area with a lot of greenery. We booked a bigger room with a private plunge pool. People who booked this room before, expecting a private fullsize pool didn't read the description properly. But it is an excellent addition to the room to dip into after a hot day out. Room was spacious and the shower was adequate. The pricing was excellent, although it was low-season. La Veleta is a neighborhood on the rise with lots of great restaurants and bars around. Walk to town is about 20-30 minutes (don't drive, parking is aweful). Bike ride to the beach is about 20 minutes. The bikes they have for hire can use some maintenance or replacing. Breakfast is simple but sufficed for us. For us, this was a great place to stay, especially with the pool floaty and their house cat who keeps you company during breakfast. Would recommend!
10
Abigail
24 janv. 2024
·
A séjourné 2 nuits
Great Location, Friendly staff,Dining, Aesthetic
Great Location, Friendly staff,Dining, Aesthetic
10
Daniel
14 janv. 2025
·
A séjourné 2 nuits
Super stylisches Hotel Nettes Personal Frühstück war auch ganz gut, gab Früchte, Jogurt, Müsli Milch Kaffee usw. Manchmal war's bisschen leider abends/Nacht da die gegenüberliegende Bar etwas lauter Musik hörte Sonst aber alles super, Empfehlung!
Super stylisches Hotel Nettes Personal Frühstück war auch ganz gut, gab Früchte, Jogurt, Müsli Milch Kaffee usw. Manchmal war's bisschen leider abends/Nacht da die gegenüberliegende Bar etwas lauter Musik hörte Sonst aber alles super, Empfehlung!
4
Roxana
14 janv. 2025
·
A séjourné 2 nuits
No tv in the room Breakfast was very underwhelming
No tv in the room Breakfast was very underwhelming
10
Zahit
28 avr. 2022
·
A séjourné 4 nuits
Everything was fine, rooms could be much better with a wardrobe. No place to hang clothes. And breakfast can be better.
Everything was fine, rooms could be much better with a wardrobe. No place to hang clothes. And breakfast can be better.
8
Jorge
15 nov. 2023
·
A séjourné 1 nuit
Buena experiencia pero el desayuno es muy malo, de echa en falta un bar también para las tardes en las albercas.
Buena experiencia pero el desayuno es muy malo, de echa en falta un bar también para las tardes en las albercas.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
8
Isabelle
12 mars 2026
·
A séjourné 5 nuits
Piscine très agréable, tranquillité et bonne climatisation dans la chambre. Personnel courtois
Piscine très agréable, tranquillité et bonne climatisation dans la chambre. Personnel courtois
10
Caroline
6 mars 2026
·
A séjourné 7 nuits
Belles installations avec la cours intérieure et les trois différentes piscines
Belles installations avec la cours intérieure et les trois différentes piscines
6
Jean-Marie
29 janv. 2026
·
A séjourné 7 nuits
Personnel super gentil, hotel moderne, mais chambre sombre et tres humide.
Personnel super gentil, hotel moderne, mais chambre sombre et tres humide.
10
Catherine
15 janv. 2026
·
A séjourné 2 nuits
Le personnel la chambre la déco tout parfait
Le personnel la chambre la déco tout parfait
8
MARINA
24 mars 2022
·
A séjourné 1 nuit
Hôtel très mignon. Nous avions réservé une chambre avec une piscine privée seulement elle n’était pas remplie. Nous avons donc commencé à la remplir ( comme une baignoire ) mais l’eau s’écoulait …. Dommage nous aurions dû prendre une chambre standard
Hôtel très mignon. Nous avions réservé une chambre avec une piscine privée seulement elle n’était pas remplie. Nous avons donc commencé à la remplir ( comme une baignoire ) mais l’eau s’écoulait …. Dommage nous aurions dû prendre une chambre standard
Politiques de l’établissement
Arrivée
Départ
De 15:00 à 23:00
Avant 11:00
Vous avez une question ?
Les réponses instantanées de l'IA sont basées sur les informations de l'hôtel
Prix pour les dates à venir
septembre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
octobre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
Moins cher
Plus cher
Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.
Prix en USD pour 2 voyageurs, mis à jour quotidiennement.
- 2026-09-17: 38.33559597513199USD
- 2026-09-18: 40.26079052776336USD
- 2026-09-19: 37.96747377187729USD
- 2026-09-20: 38.14172821369171USD
- 2026-09-21: 37.539306591224666USD
- 2026-09-22: 39.87929042798996USD
- 2026-09-23: 39.87929042798996USD
- 2026-09-24: 37.96747377187729USD
- 2026-09-25: 38.33559597513199USD
- 2026-09-26: 36.683357835845946USD
- 2026-09-27: 36.683357835845946USD
- 2026-09-28: 38.34932880437851USD
- 2026-09-29: 38.33559597513199USD
- 2026-09-30: 38.33559597513199USD
- 2026-10-01: 38.519884934806825USD
- 2026-10-02: 39.84297774261474USD
- 2026-10-03: 45.144524642143246USD
- 2026-10-04: 40.39089309099197USD
- 2026-10-05: 41.30919169555664USD
- 2026-10-06: 41.892039435367586USD
- 2026-10-07: 41.15787642448425USD
- 2026-10-08: 42.642612607555385USD
- 2026-10-09: 38.34932880437851USD
- 2026-10-10: 39.02984877262115USD
- 2026-10-11: 39.35289890132904USD
- 2026-10-12: 39.35289890132904USD
- 2026-10-13: 38.47880913986206USD
- 2026-10-14: 39.35289890132904USD
- 2026-10-15: 38.34932880437851USD
- 2026-10-16: 39.35289890132904USD
- 2026-10-17: 39.35289890132904USD
- 2026-10-18: 41.30919169555664USD
- 2026-10-19: 47.837390484294886USD
- 2026-10-20: 59.01939270807266USD
- 2026-10-21: 47.837390484294886USD
- 2026-10-22: 41.30919169555664USD
- 2026-10-23: 109.61744118553162USD
- 2026-10-24: 66.39517961460113USD
- 2026-10-25: 103.27298800266266USD
- 2026-10-26: 51.52300754802704USD
- 2026-10-27: 51.52300754802704USD
- 2026-10-28: 53.10101216457367USD
- 2026-10-29: 51.52300754802704USD
- 2026-10-30: 59.4955020982933USD
- 2026-10-31: 49.069532876071925USD
- 2026-11-01: 49.069532876071925USD
- 2026-11-02: 62.13237182527542USD
- 2026-11-03: 52.603834668731686USD
- 2026-11-04: 54.6141736390686USD
- 2026-11-05: 57.348663011856075USD
- 2026-11-06: 60.88296480451584USD
- 2026-11-07: 60.88296480451584USD
- 2026-11-08: 60.88296480451584USD
- 2026-11-09: 46.724137410678864USD
- 2026-11-10: 51.12796742197037USD
- 2026-11-11: 42.39001881626129USD
- 2026-11-12: 46.724137410678864USD
- 2026-11-13: 49.069532876071925USD
- 2026-11-14: 54.09537592002869USD
- 2026-11-15: 68.67252001585007USD
- 2026-11-16: 77.03051532737732USD
- 2026-11-17: 62.450163691349026USD
La réception est ouverte tous les jours de 08 h 00 à 23 h 00. Veuillez contacter l'hébergement au moins 48 heures avant votre arrivée à l'aide des coordonnées indiquées sur la confirmation de réservation, afin de prendre les dispositions nécessaires à votre enregistrement. À noter : veuillez contacter cet hébergement à l'avance à l'aide des coordonnées indiquées sur la confirmation de réservation si vous prévoyez d'arriver après 20 h 00. Vous devez contacter l'hébergement à l'avance pour obtenir les instructions d'enregistrement. Les horaires de la réception sont limités. Les informations fournies par l’hébergement peuvent être traduites à l’aide d’outils de traduction automatique.
L’enregistrement doit être effectué par une personne âgée d’au moins 18 ans.
- Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
- Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
- Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
- Le nom inscrit sur la carte de crédit présentée comme garantie à l'arrivée doit correspondre au nom de la personne ayant effectué la réservation
- Cet hébergement accepte les cartes de crédit, les cartes de débit, et les espèces
- Possibilité de location à long terme
- Cet hébergement comprend le dispositif de sécurité suivant : un extincteur
- Cet hébergement comporte des espaces extérieurs comme des balcons, des patios ou des terrasses potentiellement non adaptés aux enfants. Si vous avez des questions, nous vous recommandons de contacter l'hébergement avant votre arrivée afin de savoir s'il peut vous accueillir dans une chambre adéquate.
- Pour les massages, les réservations doivent être effectuées en contactant ce bed and breakfast avant votre arrivée, au moyen des coordonnées fournies dans la confirmation de réservation.
- Cet hébergement accueille des clients de toutes orientations sexuelles et identités de genres (LGBTQIA+ friendly).
- Animaux de compagnie : 15 USD par animal (tarif pouvant varier selon la durée du séjour)
- Les animaux d'assistance ne sont soumis à aucuns frais.
- Une arrivée anticipée est possible moyennant un supplément (sujet à disponibilité)
- Tout départ tardif fait l’objet de frais supplémentaires (sujet à disponibilité)
La liste ci-dessus peut ne pas être exhaustive. Les frais et acomptes peuvent être mentionnés hors taxe et sont soumis à modification.
Équipements populaires
Restaurant
Piscine
Chambres non-fumeurs
Organisation d'excursions
Ménage
Coffre-fort
Services
Organisation d'excursions
Ménage
Coffre-fort
Consigne à bagage
Zone fumeurs
24-Hour Front Desk
Concierge Services
Général
Restaurant
Chambres non-fumeurs
Jacuzzi/Bain à remous
Petit-déjeuner en chambre
Activités
Piscine
Jardin
Plongée
Piscine extérieure
Mobilier d'extérieur
Pool (Seasonal Outdoor)
Terrasse
Connexion Internet
Wi-fi gratuit