Name: One&Only Cape Town
Address: Dock Road, Victoria & Alfred Waterfront, Victoria and Alfred Waterfront, Cape Town, Cape Town (and vicinity), South Africa, Cape Town, Western Cape, South Africa
Rating: 9.23

Guest reviews

9.2

Superb

Based on 354 verified reviews

Who stays here?

Business

9%

Couple

49%

Family

27%

Group

10%

Solo

2%

What guests think

AI-generated summary based on recent guest reviews

At One&Only Cape Town, reviewers consistently praise the warm, attentive staff, spacious and comfortable rooms with striking Table Mountain views, and a prime V&A Waterfront location that is easy for walking to shops and restaurants.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

10

Vicki

2 weeks ago

·

Stayed 4 nights

WOW Wish I could afford to stay at One &Only more often. LOVED EVERYTHING from check-in to check-out

8

Ivo

Apr 5, 2026

·

Stayed 6 nights

Spa booking done for 2 x persons, were given time of 16.50pm which I thought as weird time, so went to Spa to confirm to find that booking was done for 16.15 but only for 1 x persons. If I haden,t hone past to check, we woulden,t had the booking. Staff in experienced I guess. Hotel water drains need attention as there is a bad smell in showers. Heve stayed in vatious rooms and same smell Food in pool restaurant not for 5 star standard.Otherwise nice stay and great service.

10

Anja

Jan 14, 2026

·

Stayed 3 nights

Staff goes above and beyond, very friendly and fast. Breakfast quality and variety is truly outstanding. Spa and pool area is also well done and makes you feel like you are tucked away in an oasis within the city.

10

David

Dec 4, 2025

·

Stayed 6 nights

The room was large and spotless and the view of Table Mountain was spectacular. The little gifts left after turndown were a beautiful touch, quite fitting to the whole hotel. Last but no least the guest experience staff and concierge staff were amazing and made our visit that bit more special. If we can, we will definately be back.

10

Cyril

Dec 1, 2025

·

Stayed 1 night

Personal

Dock Road, Victoria & Alfred Waterfront, Victoria and Alfred Waterfront, Cape Town, Cape Town (and vicinity), South Africa

Location

A stay at One&Only Cape Town places you in the heart of Cape Town, within a 15-minute walk of Cape Town International Convention Centre and Long Street. This family-friendly hotel is 5 mi (8 km) from Camps Bay Beach and 0.5 mi (0.7 km) from Zeitz Museum of Contemporary Art Africa.

Zeitz Museum of Contemporary Art Africa(0.4 miles)

Two Oceans Aquarium(0.5 miles)

Cape Quarter Lifestyle Village(0.5 miles)

Cape Town Diamond Museum(0.6 miles)

Bree Street(0.6 miles)

Table Mountain National Park(0.6 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 14:00 to 00:00

Before 11:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Yes, free valet parking is available on-site. However, parking height restrictions apply.

A complimentary buffet breakfast is served daily from 6:30 AM to 11:00 AM.

Pets are not allowed at this property. However, service animals are exempt from this policy.

Check-in is from 2:00 PM, and check-out is until 11:00 AM. Late check-out is available for a fee, subject to availability.

Yes, a roundtrip airport shuttle is provided for a surcharge of ZAR 1515 per vehicle (one-way, maximum occupancy 2) and is available 24 hours.

The property features limited wheelchair accessibility, including elevators and step-free entrances. Accessible facilities are available in public areas and some guest rooms.

The property is located in the heart of Cape Town, within a 15-minute walk of the Cape Town International Convention Centre and Long Street. It is 5 miles (8 km) from Camps Bay Beach and 0.5 miles (0.7 km) from the Zeitz Museum of Contemporary Art Africa.

Yes, there is an outdoor heated pool available. Pool access is from 8:00 AM to 8:00 PM.

Up to 2 children aged 11 years old and younger can stay free when occupying the parent or guardian's room using existing bedding.

The property does not specify the availability of extra beds or cribs. It is advisable to contact the property directly for any specific requests regarding additional sleeping arrangements.

One&Only Cape Town

Amenities

Property description

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