Name: Best Western Coach House
Address: 2535 North Glenstone Avenue, Doling, Springfield, Missouri, United States of America, Springfield, Greene County, US
Price range: $90–$157 per night
Rating: 8.35

What guests think

Best Western Coach House is a classic one‑story motor inn that many travelers like for its park‑at‑the‑door convenience, pet‑friendly green spaces and dog park, friendly staff, and a hot breakfast that’s often better than expected.

Its location near I‑44, restaurants, and shopping is widely praised. Rooms are generally adequate and sometimes spacious, but the property is older, with recurring comments about worn mattresses, thin walls, musty smells, door gaps, and occasionally unreliable Wi‑Fi or TV. Cleanliness feedback is mixed, with many clean stays but also reports of pests and housekeeping misses. Expect a budget, pet‑friendly stopover with convenient access and variable room quality.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Strong pet amenities, with a fenced dog park, large green space, and a relaxed, park‑at‑your‑door layout. There is a seasonal outdoor pool and small playground; free bottled water is a nice touch, though parking can be tight and some outdoor areas need upkeep.

Related guest reviews

10

John

Jun 13, 2025

·

Stayed 4 nights

We like this type of hotel with the ability to park right outside the door of our room. It is nice to sit outside and visit with other travelers.

10

joseph

Dec 1, 2022

·

Stayed 19,323 nights

This place was much nicer than expected. I thought it'd be like a cheap motel, but the property was really quite quaint. We were tucked away in the back, away from traffic and it was a cute corner of the property and some units had outdoor table/chairs ... like you could actually live there. We picked this place because it is pet friendly and we have two dogs. It had a nice fenced in dog run, and a very nice pool area. The gym looked new and the breakfast area was tidy and clean. Like I said, nice than I had imagined -- pleasantly surprised. I'd be happy to visit here again.

10

Chelsea

Feb 26, 2024

·

Stayed 3 nights

You can park right in front of your room door, no luggage up and down stairs. Also has a little park area for kids.

10

Laura

Mar 8, 2024

·

Stayed 1 night

Nice size room, comfy bed, good strong shower, quiet, easy in where you park in front of your door, nice grounds, pet friendly, and a very large dog park! Good breakfast too. It was perfect!

10

Barb

Mar 2, 2025

·

Stayed 1 night

The dog park was great. The room very comfortable

10

reese

Apr 1, 2025

·

Stayed 1 night

Parking in front of room is clutch

8

Stephanie

Sep 17, 2025

·

Stayed 1 night

This was a super cute property and unique for the area. We were able to park right outside our room. The breakfast was good and the staff was friendly. The pool is closed after Labor Day, and I didn't pay attention to that when booking. But, I'm still glad we stayed here.

10

Jane

Apr 1, 2024

·

Stayed 1 night

Lots of green grass, playground, a Tesla charger. Kind of like a nice RV park in the middle of a run-down city

10

Brittany

Jul 2, 2025

·

Stayed 2 nights

Rooms were a little small, but clean and comfortable. Pool and property were quite nice, with lush grass for animals. Breakfast was also good. Free bottled water & pet treats.

10

Tinamarie

Apr 4, 2025

·

Stayed 1 night

The rooms were very very clean. Mine was a non-smoking room and there was no remnant of any type of smoke in that room. The carpet looked new and everything was clean spotless. It was nice to drive right up to the motel being I had two dogs. They don’t charge for the dogs and have dog bones at check-in. You also get a free bottle of water which I took one for me and one for the dogs they have a beautiful grassy area that you can get a bag and let your dog go to the bathroom and they have a garbage can for you to put it in a very nice pool area and a playground for kids. For the price you couldn’t beat it. I give this property at 10.

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Cleanliness

Feedback is mixed: many guests found rooms clean, but others reported musty odors, dirty carpets or furniture, and pests such as ants, roaches, or bedbugs. Housekeeping quality and attention to detail vary.

Related guest reviews

2

Anna

Aug 4, 2025

·

Stayed 1 night

The room and the lobby had an odor, and after laying down for a 30 minute nap, I was covered in bug bites. I didn’t stay past that.

2

Mary

Aug 11, 2025

·

Stayed 1 night

It was roomy but my mom was getting bit on her arm and i turned the light on and I found a bed bug and killed it on a kleenex and blood came out then I took it up to show the woman that was working at the front desk and told we was leaving and wanted our money back.

4

Veronica

Mar 26, 2024

·

Stayed 1 night

Do not fall for the reviews like I did. The front desk rep was friendly and attentive. It is an older complex but that's not the problem. The room had a stale odor to it. The bed was clean but the rest of the furniture wasn't. Went into the bathroom and saw a few black ants. Didn't think much of it. Later that night, I went in the bathroom again and the sink and wall were covered in black ants! Totally grossed me out. I informed the front desk but since I booked with Expedia, I wasn't able to get any sort of discount. I was informed that the manager would get in contact with me and have not heard from anyone. If you can book somewhere else, please do. Definitely not worth it.

4

Travis

Aug 30, 2025

·

Stayed 4 nights

Killed numerous spiders and cockroaches; door lock was loose and someone barely pushing on door could break in; bed was barely made each day and sheets never changed in four days; never vacuumed in four days; trash not taken out one day; rooms run down.

2

Christopher

Dec 25, 2024

·

Stayed 1 night

We stopped for the night passing through Missouri. They gave us room 151. It was very dirty and crawling with roaches. The carpet was filthy, there was long blonde hair on the floor infront of the bathroom, and the plastic push up part of a deodorant container next to the toilet. There was a red roach trap behind the pedestal sink in the bathroom. I killed 8 roaches. The room was cold when we entered and after turning up the heat, the roaches came out. They were behind the wall pictures, under the beds, behind the dressers. More and more came out. They came out of the back of the TV, and out of the alarm clock. It was the most horrible hotel experience. When I complained to the front desk and showed pictures, they moved us to room 203 in a different building. We searched through the new room, and saw no roach activity. We didn't risk the free breakfast. We will never ever stay here again. Hotels.com won't let me upload the roach photos to this review...

10

Gary

Nov 17, 2025

·

Stayed 1 night

Room was clean and comfortable. Check in was very fast and she was friendly. I will definitely stay here again.

2

ANANDA KRISHNAN

Apr 8, 2024

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Stayed 1 night

Carpet dirty, room had a nasty smell.

4

Todd

Apr 12, 2025

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Stayed 1 night

The room stunk. The carpet needed to be replaced. The door lock was broken. The staff was nice and accommodating. The breakfast was good.

10

Vicki

Oct 19, 2025

·

Stayed 1 night

Clean and comfortable but only stayed one night as we were just passing through. But would definitely consider for a longer stay.

10

Jennifer

Jun 17, 2025

·

Stayed 1 night

We stayed one night passing through and the place was super clean, the bed was great, and the breakfast awesome.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are older and often described as dated; some are spacious and comfortable, but recurring issues include worn or sagging mattresses, thin walls, door gaps, and occasional A/C or TV quirks. Wi‑Fi can be slow or unreliable for some.

Related guest reviews

10

Cynthia

Feb 21, 2023

·

Stayed 1 night

Comfortable stay. No frills but clean Wifi was a little slow, movie kept buffering. Breakfast was included and good

4

Alyssa

Oct 18, 2025

·

Stayed 1 night

The man at the front counter was polite when we checked in. The room is old and dingy. We did see some bugs in the room. We could hear every word the neighbor was saying in our room. We went out at night and saw a bunch of people wondering the area at night, but the hotel seems far back enough to keep non guest out.

10

Tresea

Aug 23, 2025

·

Stayed 2 nights

The room was spacious, up to date decor, service was amazing, and the room was clean. Was able to relax without any noise issues.

8

Jay

Jun 3, 2025

·

Stayed 1 night

WiFi never worked. Breakfast was good. Free bottled water is a nice perk.

8

Christopher

Mar 25, 2024

·

Stayed 2 nights

Enjoyed the stay. The only downfalls, which were no big deal, were that the road noise was a little disturbing when trying to go to sleep and the front door seemed to not be sealed very good. You could actually see light all the way around it coming in from the outside. Again, these were not that big of a deal and we would definitely stay here again in the future.

8

Mary

Sep 28, 2025

·

Stayed 1 night

A little dated but for the price it was a good value for a one night stay. Their breakfast selection was better than others found at higher priced chains.

8

Timothy

Mar 27, 2024

·

Stayed 1 night

Wonderfully friendly staff, very clean room. Convenient. Only issue was the mattress. So old and worn out they both sagged terribly. We picked the one that sagged the least but still rolled to the middle making it uncomfortable and difficult to sleep. Replace the mattresses and I’d easily give it high marks. A hot Breakfast was enjoyable and got us off to a great start the next day.

8

Christine

Sep 15, 2024

·

Stayed 3 nights

Beds mattress was horrible, needs replacement.

6

Victoria

Jul 30, 2025

·

Stayed 1 night

I'm not sure why this hotel has high reviews. It’s a literal trap hotel. Outside entry, the locks on the door were so loose, the chair was missing two wheels, everything was old and dirty. Absolutely would not recommend for women traveling

10

Roselyn

Jun 24, 2025

·

Stayed 1 night

We love the parking in front of the room! Super spacious room. Very quiet place.

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Service

Staff are frequently praised as friendly, helpful, and accommodating, with smooth check‑ins. A few reviews mention unfriendly interactions, long waits, or communication gaps with housekeeping.

Related guest reviews

10

Tem

Jul 27, 2023

·

Stayed 3 nights

What a pleasant surprise this was! No request was too small or too large! Such thoughtful staff! I have stayed at other properties in the Springfield area, but The Coach House is at the top of my list!

10

Gary

Nov 17, 2025

·

Stayed 1 night

Room was clean and comfortable. Check in was very fast and she was friendly. I will definitely stay here again.

10

Johnathan

Apr 9, 2025

·

Stayed 1 night

Quiet and clean place to stay. Shoutout to Tammy at the front desk for going above and beyond.

10

Courtney

Sep 11, 2025

·

Stayed 1 night

I arrived early, about 1p, before check-in. I had just drove over 7 hours from Texas. I asked if I could check-in early and they graciously accomodated me which I truly appreciate.

4

Cheryl

Aug 30, 2025

·

Stayed 1 night

Check in was horrible but thanks to Expedia and their help they got it fixed. Gal at desk wasn't doing much to help. Room was not in good condition. Rubber/weather strip at bottom of door going into room, half of it is missing so bugs are getting in. Outlets in room are not good.

10

Sacha

Aug 17, 2025

·

Stayed 1 night

We needed a room away from noise & traffic. Front staff accommodated us very well. This will be our place to stay on this trip every time.

6

Julie

Jul 28, 2025

·

Stayed 4 nights

I stayed here 4 nights and had to go to the front office each day because my keycard would quit working. This became a hassle. There were 2-3 people at the front desk during the day, but only one in the evening, so I had to wait almost 30 minutes to check in. The door to the room wouldn't close and lock unless you slammed it. It was unpleasant to walk through the plume of smoke from people smoking out front of the room next door. The bed mattress had a huge dip in the middle and needs to be replaced. The rooms themselves were very large.

10

Andrew

May 29, 2025

·

Stayed 1 night

The staff was great and very helpful.

10

Charles

Dec 10, 2022

·

Stayed 1 night

We chose this location because it was close to where we needed to be. Staff were all friendly and accommodating. We did not have any issues while there but the check in staff were very pleasant and sure to let us know to contact them if we needed anything. We would look no further the next time we need accommodations in Springfield.

4

Ron

Oct 20, 2025

·

Stayed 1 night

The lady working the front desk was very unfriendly. She acted like we were an inconvenience. We didn't realize the breakfast was free & she didn't bother to tell us, so we went out for breakfast & spent an extra $25. Other than that , it was fine.

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AI-generated summary based on recent guest reviews

Location

Convenient near I‑44 with many restaurants and shopping (including a nearby Walmart) and easy access around Springfield. Some guests felt the surrounding area can seem rough or have vagrants at night.

Related guest reviews

10

Karen

Apr 24, 2025

·

Stayed 1 night

Very clean. Staff very friendly and helpful. I felt safe and secure. Excellent services available. Close to shopping.

10

Andrew

Apr 29, 2023

·

Stayed 1 night

Great hotel in a good area. Lots of restaurants and a Walmart across the street.

8

Jerrell

Nov 7, 2025

·

Stayed 2 nights

Clean room, centrally located to all the things we wanted to see and do. Restaurants located so close we could walk to them.

6

Erik

Aug 17, 2025

·

Stayed 4 nights

Hotel location is excellent, with many nearby restaurants & a Walmart across the street. Parking right out front was very convenient. Daily housekeeping was great & refreshed bed and towels. Breakfast starting at 6am 7 days a week is a huge plus and one main reason I chose this hotel over others. Free water bottles in lobby is another plus, especially with the heat this past week. Rooms are quite large, although they are looking tired. Bed had a divot in it, there was trash between the couch cushions, bottom door weather stripping was coming off. Would I stay here again? If here for the same event and room was the same price, probably. If I were here with my family, no.

10

carey

Sep 2, 2025

·

Stayed 1 night

Close to places to eat and event center

4

Gary

Jul 4, 2025

·

Stayed 1 night

I can't believe this property had an overall. "excellent" average rating. Their neighborhood is horrible, homeless people everywhere. The place is a rundown MOTEL, and should not have been rated so highly. This has lead me to believe that I cannot trust the ratings on Hotels.com. I'm going to try booking on Expedia directly from now on.

10

Stephen

Mar 25, 2025

·

Stayed 1 night

Great location

4

Kristi

Jun 27, 2025

·

Stayed 1 night

The property is definitely enhanced in the photos, this is an older motel (vs. hotel) feel. There are a lot of vagrants in the area too. The rooms are a bit outdated and smell musty and moldy, both of us woke with congestion that was eased once offsite. I would not recommend this stay.

10

David

Jul 19, 2025

·

Stayed 1 night

Nice and close to airport

10

Susan K.

Mar 20, 2025

·

Stayed 1 night

Close to I44 easy on and off. Parking just outside your door. Nice staff.

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Dining

Breakfast is often rated good to great, with hot options like eggs, waffles, and biscuits and gravy. At times it feels crowded or inconsistent, with limited meat offerings or items running out.

Related guest reviews

10

Jennifer

Nov 22, 2025

·

Stayed 1 night

Breakfast was great. Price was great.

10

James

Sep 14, 2025

·

Stayed 1 night

Just a very nice place with friendly staff and an above average breakfast !

6

allen

Sep 22, 2025

·

Stayed 1 night

After looking at reviews and booking, because this motel had an "Excellent" rating, I was extremely disappointed. Staff was very friendly. We (3 rooms total) came in after midnight and were sent to the very back of the property. I was met with a bug laying on it's back. The motel had a musty, old smell. By the time I had checked out, I had gotten used to it. There may have been some updates, but not enough, in my opinion. The windows looked to be original to the motel and not clean around them, the tracks and the sills. The beds were good enough...I've had worse, but certainly had better. The pedestal sinks were a poor choice, because even with the little glass shelf above it, there is not any room for the hair dryer, etc. The bathroom did seem to be clean, however, other than the window area. The breakfast definitely was not "good", "great", "amazing" or "above average" as described in the reviews. The lady attending the breakfast area was very attentive and friendly, so we all gave her a very generous tip, because the quality of the food isn't her fault. I have NO idea how this hotel received 10/10 ratings or "Excellent" ratings. Trust me on this one, folks. If you are ok with a "Good" or "Very Good" rating, you may be satisfied with this, but this motel is the very reason I normally only stay in hotels with "Excellent" and above ratings. I assumed the few bad reviews I read were from people that aren't happy with anything and maybe wanted a refund. I was wrong.

4

Tasha

Oct 1, 2024

·

Stayed 1 night

Our check in time was 3pm and we arrived at 6pm and staff there said “yeah that room is not ready yet come back in 30 minutes” so we had to leave and come back even though we arrived after the check in time. When we got to the room it smelt like smoke, even though this may not be the fault of the coach house it could have been cleaned better and the pillows were very very soft (almost all the fluff had gone) overall it was over priced and the breakfast was poor

10

Neal

Mar 26, 2024

·

Stayed 1 night

Nice clean room. Friendly staff. Great breakfast buffet

8

Mike

Mar 9, 2024

·

Stayed 3 nights

The room was clean although a bit older. The beds also seemed to be well used but okay. The price was good through Expedia. The breakfast was good with a full line up of breakfast favorites which further made the price a good value. The staff was friendly and accommodating. Free bottle water and coffee in the lobby. The restaurant walking distance next door, Ziggie's, is also good. I would not hesitate to stay there again or to recommend it.

10

Chance

Mar 9, 2024

·

Stayed 1 night

Amazing breakfast for a hotel

10

William E

Mar 16, 2024

·

Stayed 1 night

The breakfast was great! The rooms are all on the ground level where you park your car. It is one of the most enjoyable motels we have been to for quite a while!!

4

Lisa

Jun 13, 2025

·

Stayed 2 nights

Booked this hotel based on the accessibility for my son whose currently wheelchair bound. The pool was supposed to be wheelchair accessible. He couldn't get within 59 ft of it so couldn't sit with the family. Had to wheel around the perimeter and watch us. This broke my heart because he wanted to watch his niece and nephew swim. Was told they took out the 2nd pool which was accessible to make a dog park! The pool that's there is tiny and not like the photo on the hotels website! I noticed the photos were all enhanced. Also. did you want meat with your included breakfast? Well they only serve meat twice a week according to the menu and hope you like polish sausage for breakfast because that's what they were serving. The biscuits and meatless gravy was pretty good day one but day two they had no biscuits to go with it. The potatoes were gross day 1 so didn't end up eating anything day two and had to pay to take the family to breakfast because nothing of what was there was appealing to anyone. Those two things were kinda big things to me.

10

Jennifer

Jun 17, 2025

·

Stayed 1 night

We stayed one night passing through and the place was super clean, the bed was great, and the breakfast awesome.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$84
February	$82
March	$93
April	$106
May	$103
June	$94
July	$94
August	$88
September	$90
October	$94
November	$83
December	$74

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $105	18 $157	19 $105
20 $94	21 $93	22 $95	23 $91	24 $90	25 $97	26 $112
27 $91	28 $91	29 $93	30 $99

Su	Mo	Tu	We	Th	Fr	Sa
				1 $96	2 $120	3 $124
4 $99	5 $93	6 $92	7 $91	8 $91	9 $92	10 $95
11 $91	12 $92	13 $93	14 $99	15 $97	16 $103	17 $105
18 $102	19 $96	20 $111	21 $111	22 $111	23 $123	24 $130
25 $104	26 $100	27 $100	28 $93	29 $109	30 $119	31 $124

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Standard Room, 2 Queen Beds, Accessible, Bathtub

Suite, 1 King Bed, Jetted Tub

Standard Room, 2 Queen Beds, Refrigerator & Microwave

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible

Suite, 1 King Bed, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Bathtub

Standard Room, 1 King Bed, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Refrigerator & Microwave

Guest reviews

Very good

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Best Western Coach House

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Prices for upcoming dates