Hempstead House Hotel & Restaurant
$177
/ night
Avg. for October
Prices for Hempstead House Hotel & Restaurant
Select dates to see prices and availability
$177
/ night
Avg. for October
Monthly average prices
Nightly prices at Hempstead House Hotel & Restaurant average $164 in April, the cheapest month, and $186 in September, the most expensive, based on the last 12 months.
| Month | Average price |
|---|---|
| January | $167 |
| February | $172 |
| March | $168 |
| April | $164 |
| May | $174 |
| June | $181 |
| July | $174 |
| August | $179 |
| September | $186 |
| October | $177 |
| November | $170 |
| December | $167 |
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Oct · $177
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Most expensive: September (~$186)
Cheapest: April (~$164)
About this property
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club, an indoor pool, and a sauna. This hotel also features complimentary wire...
Amenities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club, an indoor pool, and a sauna. This hotel also features complimentary wireless internet access, a hair salon, and wedding services.
Business amenities
Featured amenities include a business center, complimentary newspapers in the lobby, and luggage storage. Planning an event in Sittingbourne? This hotel has 2519 square feet (234 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
Dining
Enjoy French cuisine at Lakes Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary English breakfast is served on weekdays from 7:00 AM to 9:00 AM and on weekends from 8:00 AM to 10:00 AM.
Rooms
Make yourself at home in one of the 34 individually decorated guestrooms. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Location
Located in Sittingbourne, Hempstead House Hotel is in a rural location, within a 5-minute drive of Sittingbourne Golf Centre and Sittingbourne and Kemsley Light Railway. This spa hotel is 11 mi (17.7 km) from Leeds Castle and 2.3 mi (3.7 km) from Bayford Meadows.
What's nearby
Sittingbourne Golf Centre(1 miles)
Bayford Meadows(2 miles)
Sittingbourne and Kemsley Light Railway(2.2 miles)
Milton Creek Country Park(2.4 miles)
AquaManda(3 miles)
Kent Science Park(3.7 miles)
Kent Downs(4.5 miles)
Maison Dieu(4.7 miles)
Oare Gunpowder Works County Park(4.9 miles)
Chart Gunpowder Mill(5.2 miles)
Sittingbourne and Milton Regis Golf Club(5.4 miles)
Shrine of St Jude(5.4 miles)
St Peter's Church(5.5 miles)
Arden Theatre(5.5 miles)
Fleur de Lis Heritage Centre(5.6 miles)
London (SEN-Southend)(58.9 miles)
Gatwick Airport (LGW)(54.2 miles)
Parking
Restaurant
Swimming pool
Non-Smoking Rooms
Business Center
Room Service
Location
London Rd, Bapchild, Tonge, England, United Kingdom
Sittingbourne Golf Centre (1 miles)
Bayford Meadows (2 miles)
Sittingbourne and Kemsley Light Railway (2.2 miles)
Milton Creek Country Park (2.4 miles)
AquaManda (3 miles)
Kent Science Park (3.7 miles)
Room options
11
Executive Room, 1 Double Bed
1 Full Bed
Sleeps 2
194 ft²
HeatingWi-Fi (Free)Private Bathroom
11
Superior Room, 1 Double Bed
1 Full Bed
Sleeps 2
172 ft²
HeatingWi-Fi (Free)Private Bathroom
6
Standard Room, 1 Double Bed
1 Full Bed
Sleeps 2
127 ft²
HeatingWi-Fi (Free)Private Bathroom
6
the Ashby Suite
1 King Bed
and 1 Sofa Bed
Sleeps 4
431 ft²
Separate Dining AreaHeatingWi-Fi (Free)Separate Living RoomFireplace
14
Deluxe Room, 1 Double Bed
1 Full Bed
Sleeps 2
245 ft²
HeatingWi-Fi (Free)Separate Living Room
Guest reviews of Hempstead House Hotel & Restaurant
9
Fabulous
Based on 700 verified reviews
Who stays here?
Business
12%
Couple
44%
Family
24%
Group
16%
Solo
3%
What guests think
AI-generated summary based on recent guest reviews
At Hempstead House Hotel & Restaurant, guests consistently praise the friendly, professional staff, relaxing spa facilities, and generally clean, characterful setting, while a handful note dated or warm rooms, occasional noise, and some slow or inconsistent service.
Facilities
Cleanliness
Rooms
Service
Location
Dining
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What guests think
At Hempstead House Hotel & Restaurant, guests consistently praise the friendly, professional staff, relaxing spa facilities, and generally clean, characterful setting, while a handful note dated or warm rooms, occasional noise, and some slow or inconsistent service.
Many compliment the spa and pool areas, with hydro pools, sauna and steam room appreciated, though some found the spa space or pool times limited and the bar closing earlier than expected. Rooms range from spacious suites to smaller, sloped-ceiling or older-style spaces; several mention soft or joined mattresses, warm temperatures, limited USB sockets or air-conditioning, and occasional soundproofing issues. Food and breakfast draw frequent praise, but a few report slow restaurant service, inconsistent cocktails, or reduced dining options on certain days. Overall, expect a relaxing country-house stay with character, best for a quiet break.
Facilities
Cleanliness
Rooms
Service
Location
Dining
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AI-generated summary based on recent guest reviews
Facilities
The spa and pool are a highlight (hydro pool, sauna, steam), parking is easy, and the gym is small but well equipped. Some note limited pool times or classes, an early-closing bar, areas without a lift, and occasional crowding.
Related guest reviews
10
aanal
Apr 19, 2025
·
Stayed 1 night
Great place to say, just check the pool times beforehand if you have kids as it was only 8am-9am and 4pm to 6pm.
Great place to say, just check the pool times beforehand if you have kids as it was only 8am-9am and 4pm to 6pm.
10
Emma
Sep 11, 2025
·
Stayed 1 night
Lovely hotel, not huge so personal feel. Absolutely spotless. Staff friendly and lovely pool. Very relaxing break. Worth noting there is no lift so had to use stairs. Not an issue for us but worth knowing if you do struggle with stairs so you can ask for an accessible room. Will stay there again.
Lovely hotel, not huge so personal feel. Absolutely spotless. Staff friendly and lovely pool. Very relaxing break. Worth noting there is no lift so had to use stairs. Not an issue for us but worth knowing if you do struggle with stairs so you can ask for an accessible room. Will stay there again.
10
Christopher
Aug 13, 2025
·
Stayed 1 night
Lots of free and easy parking in nice grounds. Check in was well managed and the introduction to the room was very good. There are 2 dining areas, both offering good food choices and lots of outdoor seating in the Spa bar. Room is well equipped with a large bathroom with large bath and over bath shower. Staff are extremely helpful and friendly
Lots of free and easy parking in nice grounds. Check in was well managed and the introduction to the room was very good. There are 2 dining areas, both offering good food choices and lots of outdoor seating in the Spa bar. Room is well equipped with a large bathroom with large bath and over bath shower. Staff are extremely helpful and friendly
6
Linda
Oct 3, 2025
·
Stayed 1 night
Parking good, staff good, food good, although did try and charge an extra £10 on our mains, fortunately we noticed it!!! The bath plug wouldn’t work - thanks to the lady who tried to help. Pillows are tired - need replacing - a struggle to get to room because of stairs - fortunately I’m fit. Constant drone from somewhere which is annoying! Special thanks for the latte ready for our early start - much appreciated
Parking good, staff good, food good, although did try and charge an extra £10 on our mains, fortunately we noticed it!!! The bath plug wouldn’t work - thanks to the lady who tried to help. Pillows are tired - need replacing - a struggle to get to room because of stairs - fortunately I’m fit. Constant drone from somewhere which is annoying! Special thanks for the latte ready for our early start - much appreciated
10
Michael
May 25, 2023
·
Stayed 1 night
Really nice place. Very relaxing. Staff couldn't do more for you. Room was nice, bathroom was nice, with a very powerful shower. The pool, sauna, steam room, hydrotherapy pool, etc were lovely. Very quiet (on a week day at least!). Would definitely go again for a mid week unwind.
Really nice place. Very relaxing. Staff couldn't do more for you. Room was nice, bathroom was nice, with a very powerful shower. The pool, sauna, steam room, hydrotherapy pool, etc were lovely. Very quiet (on a week day at least!). Would definitely go again for a mid week unwind.
10
Jessica
Oct 20, 2025
·
Stayed 2 nights
The staff are exceptionally nice and always cheerful. The spa is extremely good with a quiet swimming area, jacuzzi, steam and sauna, as well as an excellent massage and facial. It was perfect for a relaxing weekend and very good value.
The staff are exceptionally nice and always cheerful. The spa is extremely good with a quiet swimming area, jacuzzi, steam and sauna, as well as an excellent massage and facial. It was perfect for a relaxing weekend and very good value.
8
SHARON
Jul 22, 2025
·
Stayed 3 nights
Nice older hotel. Lacking USB sockets. Old fashioned shower heads. Lovely toiletries. Great service in the brasserie. Food always came out piping hot. Beware of service charge added to your bills. The bar closes early with no warning. The gym is small, but well equipped. They also run classes. All accessible to the public too.
Nice older hotel. Lacking USB sockets. Old fashioned shower heads. Lovely toiletries. Great service in the brasserie. Food always came out piping hot. Beware of service charge added to your bills. The bar closes early with no warning. The gym is small, but well equipped. They also run classes. All accessible to the public too.
8
Laura
Oct 15, 2023
·
Stayed 1 night
Stayed with my girlfriends in a Ashby Suite, with lovely double room and a lounge with a comfortable sofa bed. It had a kitchen with cooker but only one bathroom so if the person sleeping in the lounge had to use bathroom in the night they had to go through other bedroom where others were sleeping to do their deed. Ladies at the reception were pleasant and smiley, wouldn’t say the same for bar staff, in the morning went to get some milk so we could enjoy coffee in our suite with milk because there wasn’t any in there (would have been a nice touch seeing as there was coffee and tea there anyway), a barman looked miserable as sin, no good morning no please, no thank you. Facilities are clean, didn’t eat at hotel so can’t rate the food but it looked fairly busy with older folk. The downside is that there isn’t much around, to get to town where there are few bars and restaurants, you will pay £10 for a taxi and to return later in the night it will be double that. A little odd thing we found was that to get from our suite to spa we had to walk through the hall, through dining room and bar in our dressing gowns. In the morning, there was aerobics in the swimming pool and so we weren’t able to enjoy a swim, we weren’t made aware of it at any point upon arrival and I didn’t see any posters there anywhe… Would we return? We all agreed that most like we wouldn’t but that is not to say that I wouldn’t recommend it to others, perhaps more suitable for older generation though..
Stayed with my girlfriends in a Ashby Suite, with lovely double room and a lounge with a comfortable sofa bed. It had a kitchen with cooker but only one bathroom so if the person sleeping in the lounge had to use bathroom in the night they had to go through other bedroom where others were sleeping to do their deed. Ladies at the reception were pleasant and smiley, wouldn’t say the same for bar staff, in the morning went to get some milk so we could enjoy coffee in our suite with milk because there wasn’t any in there (would have been a nice touch seeing as there was coffee and tea there anyway), a barman looked miserable as sin, no good morning no please, no thank you. Facilities are clean, didn’t eat at hotel so can’t rate the food but it looked fairly busy with older folk. The downside is that there isn’t much around, to get to town where there are few bars and restaurants, you will pay £10 for a taxi and to return later in the night it will be double that. A little odd thing we found was that to get from our suite to spa we had to walk through the hall, through dining room and bar in our dressing gowns. In the morning, there was aerobics in the swimming pool and so we weren’t able to enjoy a swim, we weren’t made aware of it at any point upon arrival and I didn’t see any posters there anywhe… Would we return? We all agreed that most like we wouldn’t but that is not to say that I wouldn’t recommend it to others, perhaps more suitable for older generation though..
10
Joanne
Aug 23, 2025
·
Stayed 3 nights
Our stay at Hempstead House in Sittingbourne completely excelled against expectations. From the moment we arrived, the staff went above and beyond to make everything absolutely perfect. Every single member of the team was warm, welcoming, and genuinely friendly – you could really feel that they cared about making guests comfortable. The rooms were spotlessly clean and beautifully kept, which made for a really relaxing stay. The spa was the highlight for us – we absolutely loved it. The jacuzzi and hydro pool were wonderfully warm, and even the small outdoor pool had lovely hot water, which was such a treat. It was the perfect place to unwind. The food at the hotel was also amazing – beautifully presented, full of flavour, and excellent service to match. Overall, Hempstead House is a gem. The staff, the spa, the food, and the atmosphere all came together to give us a stay we won’t forget. Highly recommend to anyone looking for a relaxing, friendly, and luxury experience in Kent.
Our stay at Hempstead House in Sittingbourne completely excelled against expectations. From the moment we arrived, the staff went above and beyond to make everything absolutely perfect. Every single member of the team was warm, welcoming, and genuinely friendly – you could really feel that they cared about making guests comfortable. The rooms were spotlessly clean and beautifully kept, which made for a really relaxing stay. The spa was the highlight for us – we absolutely loved it. The jacuzzi and hydro pool were wonderfully warm, and even the small outdoor pool had lovely hot water, which was such a treat. It was the perfect place to unwind. The food at the hotel was also amazing – beautifully presented, full of flavour, and excellent service to match. Overall, Hempstead House is a gem. The staff, the spa, the food, and the atmosphere all came together to give us a stay we won’t forget. Highly recommend to anyone looking for a relaxing, friendly, and luxury experience in Kent.
10
Beth
Dec 21, 2025
·
Stayed 1 night
We had the loveliest stay in this hotel, the staff were so welcoming and the spa was amazing! Also would highly recommend booking into the Lakes Restaurant during your stay, great food for a really good value and our server (Faith I think her name was) was fabulous! We would definitely be back :)
We had the loveliest stay in this hotel, the staff were so welcoming and the spa was amazing! Also would highly recommend booking into the Lakes Restaurant during your stay, great food for a really good value and our server (Faith I think her name was) was fabulous! We would definitely be back :)
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AI-generated summary based on recent guest reviews
Cleanliness
Overall cleanliness is rated highly, with many describing rooms and public areas as spotless. A few report lapses such as missed bathroom details, cobwebs, or glasses left around.
Related guest reviews
10
Roger
Aug 19, 2024
·
Stayed 2 nights
Absolutely stunning, beautiful hotel, very clean and grounds, all staff are polite helpful and friendly. Food was excellent. The gym is small but great for us. Definitely will stay here again.
Absolutely stunning, beautiful hotel, very clean and grounds, all staff are polite helpful and friendly. Food was excellent. The gym is small but great for us. Definitely will stay here again.
10
Nick
Nov 3, 2024
·
Stayed 1 night
Very nice hotel, and good spa facilities. Very clean throughout. The Lakes Restaurant, and adjacent lounge also very nice with friendly & professional staff.
Very nice hotel, and good spa facilities. Very clean throughout. The Lakes Restaurant, and adjacent lounge also very nice with friendly & professional staff.
10
Emma
Sep 11, 2025
·
Stayed 1 night
Lovely hotel, not huge so personal feel. Absolutely spotless. Staff friendly and lovely pool. Very relaxing break. Worth noting there is no lift so had to use stairs. Not an issue for us but worth knowing if you do struggle with stairs so you can ask for an accessible room. Will stay there again.
Lovely hotel, not huge so personal feel. Absolutely spotless. Staff friendly and lovely pool. Very relaxing break. Worth noting there is no lift so had to use stairs. Not an issue for us but worth knowing if you do struggle with stairs so you can ask for an accessible room. Will stay there again.
8
Sophie
Aug 27, 2024
·
Stayed 1 night
We booked this hotel as it has a lift and my wife has trouble with stairs. Unfortunately our room was in part of the hotel that didn’t have a lift. We should have asked for a different room but we didn’t and that was our fault. The restaurant staff were all very friendly and looked after us well. The food was well cooked and extremely tasty. The spa was very nice. The room we were in could have done with a clean around the windows where there were quite a few cobwebs and dead flies. The pillows weren’t very comfortable. They could do with replacing. Our stay overall was very enjoyable and we would go back.
We booked this hotel as it has a lift and my wife has trouble with stairs. Unfortunately our room was in part of the hotel that didn’t have a lift. We should have asked for a different room but we didn’t and that was our fault. The restaurant staff were all very friendly and looked after us well. The food was well cooked and extremely tasty. The spa was very nice. The room we were in could have done with a clean around the windows where there were quite a few cobwebs and dead flies. The pillows weren’t very comfortable. They could do with replacing. Our stay overall was very enjoyable and we would go back.
10
Samuel
Sep 17, 2024
·
Stayed 2 nights
We had a wonderful stay, from the moment we walked in we were greeted & made most welcome by a gentleman, he offered to help with our luggage & also showed us to our room which was lovely & spotless. Everything about this hotel is 5 stars. The staff are a credit to the hotel, they are so welcoming and friendly and nothing is too much trouble, this without a doubt adds to the enjoyment to our stay. The food in the hotels Lakeside restaurant is superb. We cannot wait to return. Thank you for our wonderful stay.
We had a wonderful stay, from the moment we walked in we were greeted & made most welcome by a gentleman, he offered to help with our luggage & also showed us to our room which was lovely & spotless. Everything about this hotel is 5 stars. The staff are a credit to the hotel, they are so welcoming and friendly and nothing is too much trouble, this without a doubt adds to the enjoyment to our stay. The food in the hotels Lakeside restaurant is superb. We cannot wait to return. Thank you for our wonderful stay.
8
Nicholas
May 10, 2025
·
Stayed 1 night
Overall fine for 1 night stay. Room generally comfortable - thankfully a fan available and outside temperature had dropped slightly otherwise would have been a much less comfortable experience. Dismayed to find faecal matter on the wall by the toilet. Attention to detail in housekeeping could be better - reported to reception who apologised, but no offer of goodwill for the experience was given. Disappointed to not be able to access the outside hot tub before 8am - by this time others entered the hot tub including a young child which surprised me. We were departing after breakfast so could not stay longer to use the spa facility. Breakfast ok - bacon was dried out as though it was under a heat lamp too long? Overall ok - parking was fine - only appeared to be a standard plug for electric vehicles- not usable for our vehicle so had to charge offsite which was also a shame.
Overall fine for 1 night stay. Room generally comfortable - thankfully a fan available and outside temperature had dropped slightly otherwise would have been a much less comfortable experience. Dismayed to find faecal matter on the wall by the toilet. Attention to detail in housekeeping could be better - reported to reception who apologised, but no offer of goodwill for the experience was given. Disappointed to not be able to access the outside hot tub before 8am - by this time others entered the hot tub including a young child which surprised me. We were departing after breakfast so could not stay longer to use the spa facility. Breakfast ok - bacon was dried out as though it was under a heat lamp too long? Overall ok - parking was fine - only appeared to be a standard plug for electric vehicles- not usable for our vehicle so had to charge offsite which was also a shame.
10
MICHAEL
Jul 21, 2024
·
Stayed 2 nights
Lovely, clean, quiet & luxurious hotel. Spa area is a bit too hot. Evening food didn't have very much choice.
Lovely, clean, quiet & luxurious hotel. Spa area is a bit too hot. Evening food didn't have very much choice.
10
Joanne
Aug 23, 2025
·
Stayed 3 nights
Our stay at Hempstead House in Sittingbourne completely excelled against expectations. From the moment we arrived, the staff went above and beyond to make everything absolutely perfect. Every single member of the team was warm, welcoming, and genuinely friendly – you could really feel that they cared about making guests comfortable. The rooms were spotlessly clean and beautifully kept, which made for a really relaxing stay. The spa was the highlight for us – we absolutely loved it. The jacuzzi and hydro pool were wonderfully warm, and even the small outdoor pool had lovely hot water, which was such a treat. It was the perfect place to unwind. The food at the hotel was also amazing – beautifully presented, full of flavour, and excellent service to match. Overall, Hempstead House is a gem. The staff, the spa, the food, and the atmosphere all came together to give us a stay we won’t forget. Highly recommend to anyone looking for a relaxing, friendly, and luxury experience in Kent.
Our stay at Hempstead House in Sittingbourne completely excelled against expectations. From the moment we arrived, the staff went above and beyond to make everything absolutely perfect. Every single member of the team was warm, welcoming, and genuinely friendly – you could really feel that they cared about making guests comfortable. The rooms were spotlessly clean and beautifully kept, which made for a really relaxing stay. The spa was the highlight for us – we absolutely loved it. The jacuzzi and hydro pool were wonderfully warm, and even the small outdoor pool had lovely hot water, which was such a treat. It was the perfect place to unwind. The food at the hotel was also amazing – beautifully presented, full of flavour, and excellent service to match. Overall, Hempstead House is a gem. The staff, the spa, the food, and the atmosphere all came together to give us a stay we won’t forget. Highly recommend to anyone looking for a relaxing, friendly, and luxury experience in Kent.
6
Craig
Sep 15, 2024
·
Stayed 2 nights
Enjoyed the hotels location and it was clean and tidy throughout. I wouldnt rate it as highly as other venues i have stayed at because it lacked some of the elements of a luxury hotel such as some of the staff seemed less helpful than others and the older side of the hotel could do with some tlc in places. A touch overpriced in my view but overall ok.
Enjoyed the hotels location and it was clean and tidy throughout. I wouldnt rate it as highly as other venues i have stayed at because it lacked some of the elements of a luxury hotel such as some of the staff seemed less helpful than others and the older side of the hotel could do with some tlc in places. A touch overpriced in my view but overall ok.
10
Julian
Oct 9, 2024
·
Stayed 1 night
Friendly, helpful staff. Amazing ambience. Clean characterful rooms.
Friendly, helpful staff. Amazing ambience. Clean characterful rooms.
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AI-generated summary based on recent guest reviews
Rooms
Rooms are characterful and generally comfortable, ranging from spacious suites to smaller or sloped-ceiling spaces. Some find decor dated, mattresses soft or joined, rooms overly warm with limited USB/air-con, and occasional noise or weak soundproofing.
Related guest reviews
10
Gareth
Jul 22, 2025
·
Stayed 2 nights
Lovely room, could do with aircon. Very nice facilities, great food, very clean
Lovely room, could do with aircon. Very nice facilities, great food, very clean
8
Shane
Nov 23, 2025
·
Stayed 2 nights
Room was nice if not small. Staff were very slow serving food and were not friendly or didnt seem happy to be there
Room was nice if not small. Staff were very slow serving food and were not friendly or didnt seem happy to be there
10
Christopher
Aug 13, 2025
·
Stayed 1 night
Lots of free and easy parking in nice grounds. Check in was well managed and the introduction to the room was very good. There are 2 dining areas, both offering good food choices and lots of outdoor seating in the Spa bar. Room is well equipped with a large bathroom with large bath and over bath shower. Staff are extremely helpful and friendly
Lots of free and easy parking in nice grounds. Check in was well managed and the introduction to the room was very good. There are 2 dining areas, both offering good food choices and lots of outdoor seating in the Spa bar. Room is well equipped with a large bathroom with large bath and over bath shower. Staff are extremely helpful and friendly
2
Martin
Sep 12, 2024
·
Stayed 1 night
Cramped attic room that was unfit for purpose as you could not walk round the bed safely or in an upright position.
Cramped attic room that was unfit for purpose as you could not walk round the bed safely or in an upright position.
8
DIANNE
Dec 11, 2023
·
Stayed 1 night
Beautiful hotel in quiet location, great spa facilities and lovely restaurant. Room was very warm and not great sound proofing, we could clearly hear the guests in the next room using the loo which they did regularly throughout the night so we didn’t get a good nights sleep. No Prosecco in the restaurant which would have been very disappointing however it prompted me to try English sparkling wine which I never would have tried and it was delicious!! All in all a very pleasant stay and we will definitely return.
Beautiful hotel in quiet location, great spa facilities and lovely restaurant. Room was very warm and not great sound proofing, we could clearly hear the guests in the next room using the loo which they did regularly throughout the night so we didn’t get a good nights sleep. No Prosecco in the restaurant which would have been very disappointing however it prompted me to try English sparkling wine which I never would have tried and it was delicious!! All in all a very pleasant stay and we will definitely return.
8
SHARON
Jul 22, 2025
·
Stayed 3 nights
Nice older hotel. Lacking USB sockets. Old fashioned shower heads. Lovely toiletries. Great service in the brasserie. Food always came out piping hot. Beware of service charge added to your bills. The bar closes early with no warning. The gym is small, but well equipped. They also run classes. All accessible to the public too.
Nice older hotel. Lacking USB sockets. Old fashioned shower heads. Lovely toiletries. Great service in the brasserie. Food always came out piping hot. Beware of service charge added to your bills. The bar closes early with no warning. The gym is small, but well equipped. They also run classes. All accessible to the public too.
8
Barry
Jul 28, 2025
·
Stayed 1 night
Wonderful place to stay with excellent staff willing to help all the time. Lovely old fashioned room in keeping with the old house and excellent spa facilities and new gym equipment. The hotel was dog-friendly and although not allowed in the restaurant, they are in the other food area near the spa and breakfast was served in a snug room with only one table so very private. Only issue was the very large bed had two separate matresses joined together, one mattress was lower and in really poor condition so didn't get much sleep. I would've requested a room change if staying another night. The grounds are lovely but maybe need some TLC in some areas. Overall really nice stay and would recommend.
Wonderful place to stay with excellent staff willing to help all the time. Lovely old fashioned room in keeping with the old house and excellent spa facilities and new gym equipment. The hotel was dog-friendly and although not allowed in the restaurant, they are in the other food area near the spa and breakfast was served in a snug room with only one table so very private. Only issue was the very large bed had two separate matresses joined together, one mattress was lower and in really poor condition so didn't get much sleep. I would've requested a room change if staying another night. The grounds are lovely but maybe need some TLC in some areas. Overall really nice stay and would recommend.
8
Lester
Aug 7, 2024
·
Stayed 2 nights
My only complaint would be my room was very warm even though it has air-conditioning it can only be turned down to 20. That’s the highest I have the heating on in my house and the thermometer was saying my room was 26° even with the Aircon on.
My only complaint would be my room was very warm even though it has air-conditioning it can only be turned down to 20. That’s the highest I have the heating on in my house and the thermometer was saying my room was 26° even with the Aircon on.
10
Craig
Sep 20, 2024
·
Stayed 3 nights
Lovely old, characterful hotel with a spa and fitness centre. Room was lovely and spacious and bed was really comfy. Bathroom had both a tub and a shower and was very clean - as expected. Food in the restaurant was delicious and there was plenty of choice for breakfast.
Lovely old, characterful hotel with a spa and fitness centre. Room was lovely and spacious and bed was really comfy. Bathroom had both a tub and a shower and was very clean - as expected. Food in the restaurant was delicious and there was plenty of choice for breakfast.
10
Catherine
Oct 8, 2025
·
Stayed 2 nights
Expected a lot more from a spa hotel, rooms were clean. Unfortunately very dated and lacking that feeling of you’ve paid a bit more to stay somewhere nice, I feel it could do with some updating. I moved rooms from a superior to an executive as superior had a lot after boiler cupboard next door and I couldn’t sleep at all with the noise. There was not much difference in the standard of the rooms, I didn’t feel I would pay extra to book the executive and feel that the standard rooms may be as good as any others but I didn’t look in one. The bedding was not nice hotel quality white cotton sheets, it was dated and matching the headboard! I didn’t use spa facilities as was down visiting family so just using for sleeping and breakfast. If you like a spa then it’s worth staying as the use is included in the accommodation price,
Expected a lot more from a spa hotel, rooms were clean. Unfortunately very dated and lacking that feeling of you’ve paid a bit more to stay somewhere nice, I feel it could do with some updating. I moved rooms from a superior to an executive as superior had a lot after boiler cupboard next door and I couldn’t sleep at all with the noise. There was not much difference in the standard of the rooms, I didn’t feel I would pay extra to book the executive and feel that the standard rooms may be as good as any others but I didn’t look in one. The bedding was not nice hotel quality white cotton sheets, it was dated and matching the headboard! I didn’t use spa facilities as was down visiting family so just using for sleeping and breakfast. If you like a spa then it’s worth staying as the use is included in the accommodation price,
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AI-generated summary based on recent guest reviews
Service
Service is widely praised as warm, professional and helpful, with smooth check-ins and occasional upgrades. A minority report slow restaurant service, delayed responses (e.g., towels), or brusque interactions.
Related guest reviews
8
Shane
Nov 23, 2025
·
Stayed 2 nights
Room was nice if not small. Staff were very slow serving food and were not friendly or didnt seem happy to be there
Room was nice if not small. Staff were very slow serving food and were not friendly or didnt seem happy to be there
10
Christopher
Aug 13, 2025
·
Stayed 1 night
Lots of free and easy parking in nice grounds. Check in was well managed and the introduction to the room was very good. There are 2 dining areas, both offering good food choices and lots of outdoor seating in the Spa bar. Room is well equipped with a large bathroom with large bath and over bath shower. Staff are extremely helpful and friendly
Lots of free and easy parking in nice grounds. Check in was well managed and the introduction to the room was very good. There are 2 dining areas, both offering good food choices and lots of outdoor seating in the Spa bar. Room is well equipped with a large bathroom with large bath and over bath shower. Staff are extremely helpful and friendly
6
Linda
Oct 3, 2025
·
Stayed 1 night
Parking good, staff good, food good, although did try and charge an extra £10 on our mains, fortunately we noticed it!!! The bath plug wouldn’t work - thanks to the lady who tried to help. Pillows are tired - need replacing - a struggle to get to room because of stairs - fortunately I’m fit. Constant drone from somewhere which is annoying! Special thanks for the latte ready for our early start - much appreciated
Parking good, staff good, food good, although did try and charge an extra £10 on our mains, fortunately we noticed it!!! The bath plug wouldn’t work - thanks to the lady who tried to help. Pillows are tired - need replacing - a struggle to get to room because of stairs - fortunately I’m fit. Constant drone from somewhere which is annoying! Special thanks for the latte ready for our early start - much appreciated
8
Timothy
Oct 25, 2024
·
Stayed 1 night
Nice hotel with plenty of character. Service was hit and miss, waited over an hour for towels.
Nice hotel with plenty of character. Service was hit and miss, waited over an hour for towels.
10
Jessica
Oct 20, 2025
·
Stayed 2 nights
The staff are exceptionally nice and always cheerful. The spa is extremely good with a quiet swimming area, jacuzzi, steam and sauna, as well as an excellent massage and facial. It was perfect for a relaxing weekend and very good value.
The staff are exceptionally nice and always cheerful. The spa is extremely good with a quiet swimming area, jacuzzi, steam and sauna, as well as an excellent massage and facial. It was perfect for a relaxing weekend and very good value.
10
Laura
Apr 28, 2023
·
Stayed 1 night
I have stayed here 3 times now, the welcome and checking in is excellent. Pre arrival questions and info excellent. Rooms tastefully decorated and extremely comfortable. Dinner menu,superb and breakfast yummy. All staff professional, friendly and very helpful. A wonderful relaxing experience.
I have stayed here 3 times now, the welcome and checking in is excellent. Pre arrival questions and info excellent. Rooms tastefully decorated and extremely comfortable. Dinner menu,superb and breakfast yummy. All staff professional, friendly and very helpful. A wonderful relaxing experience.
10
Joanne
Aug 23, 2025
·
Stayed 3 nights
Our stay at Hempstead House in Sittingbourne completely excelled against expectations. From the moment we arrived, the staff went above and beyond to make everything absolutely perfect. Every single member of the team was warm, welcoming, and genuinely friendly – you could really feel that they cared about making guests comfortable. The rooms were spotlessly clean and beautifully kept, which made for a really relaxing stay. The spa was the highlight for us – we absolutely loved it. The jacuzzi and hydro pool were wonderfully warm, and even the small outdoor pool had lovely hot water, which was such a treat. It was the perfect place to unwind. The food at the hotel was also amazing – beautifully presented, full of flavour, and excellent service to match. Overall, Hempstead House is a gem. The staff, the spa, the food, and the atmosphere all came together to give us a stay we won’t forget. Highly recommend to anyone looking for a relaxing, friendly, and luxury experience in Kent.
Our stay at Hempstead House in Sittingbourne completely excelled against expectations. From the moment we arrived, the staff went above and beyond to make everything absolutely perfect. Every single member of the team was warm, welcoming, and genuinely friendly – you could really feel that they cared about making guests comfortable. The rooms were spotlessly clean and beautifully kept, which made for a really relaxing stay. The spa was the highlight for us – we absolutely loved it. The jacuzzi and hydro pool were wonderfully warm, and even the small outdoor pool had lovely hot water, which was such a treat. It was the perfect place to unwind. The food at the hotel was also amazing – beautifully presented, full of flavour, and excellent service to match. Overall, Hempstead House is a gem. The staff, the spa, the food, and the atmosphere all came together to give us a stay we won’t forget. Highly recommend to anyone looking for a relaxing, friendly, and luxury experience in Kent.
10
Lee
Sep 18, 2023
·
Stayed 1 night
I have stayed in hotels with a higher star rating that are not a patch on this, especially where cleanliness is concerned. Special mention to the front of house lady at check in, set the tone and a credit to the company. The only negative feedback would be to urge the spa bar staff to acknowledge their customers at the counter in a timely manner, however busy they are, if there are two bar staff and a spa receptionist behind the counter (and there was also a lady who wondered behind texting and then wondered off), it wouldn't hurt for one of you to say hello or I will be with you soon. However, all in all, a fabulous experience and i was unable to reduce the staff rating, as it wouldn't be fair to front of house, the restaurant and restaurant bar staff who were all absolutely wonderful.
I have stayed in hotels with a higher star rating that are not a patch on this, especially where cleanliness is concerned. Special mention to the front of house lady at check in, set the tone and a credit to the company. The only negative feedback would be to urge the spa bar staff to acknowledge their customers at the counter in a timely manner, however busy they are, if there are two bar staff and a spa receptionist behind the counter (and there was also a lady who wondered behind texting and then wondered off), it wouldn't hurt for one of you to say hello or I will be with you soon. However, all in all, a fabulous experience and i was unable to reduce the staff rating, as it wouldn't be fair to front of house, the restaurant and restaurant bar staff who were all absolutely wonderful.
10
Beth
Dec 21, 2025
·
Stayed 1 night
We had the loveliest stay in this hotel, the staff were so welcoming and the spa was amazing! Also would highly recommend booking into the Lakes Restaurant during your stay, great food for a really good value and our server (Faith I think her name was) was fabulous! We would definitely be back :)
We had the loveliest stay in this hotel, the staff were so welcoming and the spa was amazing! Also would highly recommend booking into the Lakes Restaurant during your stay, great food for a really good value and our server (Faith I think her name was) was fabulous! We would definitely be back :)
10
Judith
Sep 28, 2025
·
Stayed 1 night
As always everyone was very friendly and welcoming.
As always everyone was very friendly and welcoming.
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AI-generated summary based on recent guest reviews
Location
Quiet countryside setting with pleasant grounds; convenient for nearby towns like Faversham and Canterbury, best accessed by car. Some note little within walking distance and reliance on taxis.
Related guest reviews
10
STEPHEN
Jun 25, 2023
·
Stayed 1 night
Wonderful place to relax or get fit! Very clean maintained hotel. Lots of facilities. Restaurant food average in evening. Breakfast good. Perfect location for a Wedding we were attending in Faversham.
Wonderful place to relax or get fit! Very clean maintained hotel. Lots of facilities. Restaurant food average in evening. Breakfast good. Perfect location for a Wedding we were attending in Faversham.
10
Maxine
May 30, 2024
·
Stayed 1 night
We had an amazing stay. A beautiful hotel I’m a lovely location. Friendly and helpful staff. Although there was a wedding that weekend it did not disturb us and we were amazed that it was so peaceful
We had an amazing stay. A beautiful hotel I’m a lovely location. Friendly and helpful staff. Although there was a wedding that weekend it did not disturb us and we were amazed that it was so peaceful
10
Bernard
Mar 26, 2024
·
Stayed 1 night
Linked to a visit to Canterbury, Hempstead House was wirthin easy reach. We got shown the hotels facilities before being taken to our room by friendly reception staff. The room was very clean and spacious, the pool was great although the sauna a little small, hydro pool very enjoyable. We enjoyed the evening in the brasserie bar, the barmaid Anna was very good company and her local knowledge was very helpful. We didn't eat in the evening however the breakfast was very good and plentiful, served by a lovely lady. Overall a great stay and will definitely stay again.
Linked to a visit to Canterbury, Hempstead House was wirthin easy reach. We got shown the hotels facilities before being taken to our room by friendly reception staff. The room was very clean and spacious, the pool was great although the sauna a little small, hydro pool very enjoyable. We enjoyed the evening in the brasserie bar, the barmaid Anna was very good company and her local knowledge was very helpful. We didn't eat in the evening however the breakfast was very good and plentiful, served by a lovely lady. Overall a great stay and will definitely stay again.
8
DIANNE
Dec 11, 2023
·
Stayed 1 night
Beautiful hotel in quiet location, great spa facilities and lovely restaurant. Room was very warm and not great sound proofing, we could clearly hear the guests in the next room using the loo which they did regularly throughout the night so we didn’t get a good nights sleep. No Prosecco in the restaurant which would have been very disappointing however it prompted me to try English sparkling wine which I never would have tried and it was delicious!! All in all a very pleasant stay and we will definitely return.
Beautiful hotel in quiet location, great spa facilities and lovely restaurant. Room was very warm and not great sound proofing, we could clearly hear the guests in the next room using the loo which they did regularly throughout the night so we didn’t get a good nights sleep. No Prosecco in the restaurant which would have been very disappointing however it prompted me to try English sparkling wine which I never would have tried and it was delicious!! All in all a very pleasant stay and we will definitely return.
8
Keith
Aug 14, 2025
·
Stayed 1 night
Staff were some of the best i've encountered very friendly & helpful. For my meetings next day, was perfect location, room was in great condition but watch out for the pigeons, if you leave windows open they love to join you in your room!
Staff were some of the best i've encountered very friendly & helpful. For my meetings next day, was perfect location, room was in great condition but watch out for the pigeons, if you leave windows open they love to join you in your room!
8
Paul
Jul 22, 2024
·
Stayed 3 nights
Great place to stay, lovely staff,a good base to explore from, highly recommended from us.
Great place to stay, lovely staff,a good base to explore from, highly recommended from us.
8
Laura
Oct 15, 2023
·
Stayed 1 night
Stayed with my girlfriends in a Ashby Suite, with lovely double room and a lounge with a comfortable sofa bed. It had a kitchen with cooker but only one bathroom so if the person sleeping in the lounge had to use bathroom in the night they had to go through other bedroom where others were sleeping to do their deed. Ladies at the reception were pleasant and smiley, wouldn’t say the same for bar staff, in the morning went to get some milk so we could enjoy coffee in our suite with milk because there wasn’t any in there (would have been a nice touch seeing as there was coffee and tea there anyway), a barman looked miserable as sin, no good morning no please, no thank you. Facilities are clean, didn’t eat at hotel so can’t rate the food but it looked fairly busy with older folk. The downside is that there isn’t much around, to get to town where there are few bars and restaurants, you will pay £10 for a taxi and to return later in the night it will be double that. A little odd thing we found was that to get from our suite to spa we had to walk through the hall, through dining room and bar in our dressing gowns. In the morning, there was aerobics in the swimming pool and so we weren’t able to enjoy a swim, we weren’t made aware of it at any point upon arrival and I didn’t see any posters there anywhe… Would we return? We all agreed that most like we wouldn’t but that is not to say that I wouldn’t recommend it to others, perhaps more suitable for older generation though..
Stayed with my girlfriends in a Ashby Suite, with lovely double room and a lounge with a comfortable sofa bed. It had a kitchen with cooker but only one bathroom so if the person sleeping in the lounge had to use bathroom in the night they had to go through other bedroom where others were sleeping to do their deed. Ladies at the reception were pleasant and smiley, wouldn’t say the same for bar staff, in the morning went to get some milk so we could enjoy coffee in our suite with milk because there wasn’t any in there (would have been a nice touch seeing as there was coffee and tea there anyway), a barman looked miserable as sin, no good morning no please, no thank you. Facilities are clean, didn’t eat at hotel so can’t rate the food but it looked fairly busy with older folk. The downside is that there isn’t much around, to get to town where there are few bars and restaurants, you will pay £10 for a taxi and to return later in the night it will be double that. A little odd thing we found was that to get from our suite to spa we had to walk through the hall, through dining room and bar in our dressing gowns. In the morning, there was aerobics in the swimming pool and so we weren’t able to enjoy a swim, we weren’t made aware of it at any point upon arrival and I didn’t see any posters there anywhe… Would we return? We all agreed that most like we wouldn’t but that is not to say that I wouldn’t recommend it to others, perhaps more suitable for older generation though..
10
Edward
Feb 17, 2025
·
Stayed 2 nights
Good location and facilities. Excellently helpful staff.
Good location and facilities. Excellently helpful staff.
6
Craig
Sep 15, 2024
·
Stayed 2 nights
Enjoyed the hotels location and it was clean and tidy throughout. I wouldnt rate it as highly as other venues i have stayed at because it lacked some of the elements of a luxury hotel such as some of the staff seemed less helpful than others and the older side of the hotel could do with some tlc in places. A touch overpriced in my view but overall ok.
Enjoyed the hotels location and it was clean and tidy throughout. I wouldnt rate it as highly as other venues i have stayed at because it lacked some of the elements of a luxury hotel such as some of the staff seemed less helpful than others and the older side of the hotel could do with some tlc in places. A touch overpriced in my view but overall ok.
10
Linda
Jul 29, 2024
·
Stayed 1 night
Hempstead House is a beautiful Spa Hotel, surrounded by lovely gardens. It has everything one could want for a relaxing stay. The staff were all extremely friendly and very helpful. Wonderful breakfast in the morning. Would definitely return.
Hempstead House is a beautiful Spa Hotel, surrounded by lovely gardens. It has everything one could want for a relaxing stay. The staff were all extremely friendly and very helpful. Wonderful breakfast in the morning. Would definitely return.
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AI-generated summary based on recent guest reviews
Dining
Food and breakfast are frequently praised for quality, with the Lakes Restaurant and a Thai option noted. Some report slow service, limited menus or closures on certain days, a service charge, and inconsistent cocktails.
Related guest reviews
10
Tina
Jul 5, 2025
·
Stayed 2 nights
Loved the pool - felt luxurious and private (even though there were other guests using the pool) Great staff and beautiful room in a wonderful setting Breakfast delicious and plentiful The hotel didn't feel too crowded even though they were hosting a wedding Attention needs to be paid to kettle location in the room plus need to have a usb charging point each side of the bed Non slip mat for the bath/shower covered the plug hole if not careful Food was disappointing from the A la Carte Menu and Service was very slow - due to the wedding party?
Loved the pool - felt luxurious and private (even though there were other guests using the pool) Great staff and beautiful room in a wonderful setting Breakfast delicious and plentiful The hotel didn't feel too crowded even though they were hosting a wedding Attention needs to be paid to kettle location in the room plus need to have a usb charging point each side of the bed Non slip mat for the bath/shower covered the plug hole if not careful Food was disappointing from the A la Carte Menu and Service was very slow - due to the wedding party?
8
SHARON
Jul 22, 2025
·
Stayed 3 nights
Nice older hotel. Lacking USB sockets. Old fashioned shower heads. Lovely toiletries. Great service in the brasserie. Food always came out piping hot. Beware of service charge added to your bills. The bar closes early with no warning. The gym is small, but well equipped. They also run classes. All accessible to the public too.
Nice older hotel. Lacking USB sockets. Old fashioned shower heads. Lovely toiletries. Great service in the brasserie. Food always came out piping hot. Beware of service charge added to your bills. The bar closes early with no warning. The gym is small, but well equipped. They also run classes. All accessible to the public too.
10
Gabrielle
Jan 31, 2025
·
Stayed 3 nights
I had a fabulous trip away for my birthday. This was the 3rd time coming here. The last time was 5 years ago for my 40th so thought I'd replicate it for my 45th. Both were solo trips. The pool is lovely, the massage and facial is booked were amazing and the afternoon tea was fabulous. The only downside was the dinner on my birthday. I'd stipulated it was my birthday on booking and been told they'd do something special for the dinner but other than a few sparkles on the table saying happy birthday it wasn't even acknowledged by any of the wait staff. The female staff couldn't even summon up a smile. (The male was friendlier but still not even a word about my birthday) I wasn't sure expecting much but just to be wished happy birthday would have been nice. 5 years ago I got a plate with petit fours and happy birthday written in chocolate but this time nothing. Had I not made a point of it being a birthday dinner would have been different but I had and been promised something. On the plus side the food was lovely. And the rosé wine was the best I've had in a long time. breakfasts were also good and freshly made with plenty of choice for both continental and cooked.
I had a fabulous trip away for my birthday. This was the 3rd time coming here. The last time was 5 years ago for my 40th so thought I'd replicate it for my 45th. Both were solo trips. The pool is lovely, the massage and facial is booked were amazing and the afternoon tea was fabulous. The only downside was the dinner on my birthday. I'd stipulated it was my birthday on booking and been told they'd do something special for the dinner but other than a few sparkles on the table saying happy birthday it wasn't even acknowledged by any of the wait staff. The female staff couldn't even summon up a smile. (The male was friendlier but still not even a word about my birthday) I wasn't sure expecting much but just to be wished happy birthday would have been nice. 5 years ago I got a plate with petit fours and happy birthday written in chocolate but this time nothing. Had I not made a point of it being a birthday dinner would have been different but I had and been promised something. On the plus side the food was lovely. And the rosé wine was the best I've had in a long time. breakfasts were also good and freshly made with plenty of choice for both continental and cooked.
10
Sarah
Jun 27, 2025
·
Stayed 1 night
Mu daughter Ellie celebrating her 16th birthday the slate decorated with Happy birthday in white chocolate and sweets was lovely.The pooland spa very enjoyable.The only thing that wasnt nice was a mojito cocktail asked for,barman made with white rum tonic water ,2 slices of lime,a real mojito has crushed ice mint,brown sugar and it tasted unpleasant.
Mu daughter Ellie celebrating her 16th birthday the slate decorated with Happy birthday in white chocolate and sweets was lovely.The pooland spa very enjoyable.The only thing that wasnt nice was a mojito cocktail asked for,barman made with white rum tonic water ,2 slices of lime,a real mojito has crushed ice mint,brown sugar and it tasted unpleasant.
10
Joanne
Aug 23, 2025
·
Stayed 3 nights
Our stay at Hempstead House in Sittingbourne completely excelled against expectations. From the moment we arrived, the staff went above and beyond to make everything absolutely perfect. Every single member of the team was warm, welcoming, and genuinely friendly – you could really feel that they cared about making guests comfortable. The rooms were spotlessly clean and beautifully kept, which made for a really relaxing stay. The spa was the highlight for us – we absolutely loved it. The jacuzzi and hydro pool were wonderfully warm, and even the small outdoor pool had lovely hot water, which was such a treat. It was the perfect place to unwind. The food at the hotel was also amazing – beautifully presented, full of flavour, and excellent service to match. Overall, Hempstead House is a gem. The staff, the spa, the food, and the atmosphere all came together to give us a stay we won’t forget. Highly recommend to anyone looking for a relaxing, friendly, and luxury experience in Kent.
Our stay at Hempstead House in Sittingbourne completely excelled against expectations. From the moment we arrived, the staff went above and beyond to make everything absolutely perfect. Every single member of the team was warm, welcoming, and genuinely friendly – you could really feel that they cared about making guests comfortable. The rooms were spotlessly clean and beautifully kept, which made for a really relaxing stay. The spa was the highlight for us – we absolutely loved it. The jacuzzi and hydro pool were wonderfully warm, and even the small outdoor pool had lovely hot water, which was such a treat. It was the perfect place to unwind. The food at the hotel was also amazing – beautifully presented, full of flavour, and excellent service to match. Overall, Hempstead House is a gem. The staff, the spa, the food, and the atmosphere all came together to give us a stay we won’t forget. Highly recommend to anyone looking for a relaxing, friendly, and luxury experience in Kent.
10
Tom
Feb 24, 2023
·
Stayed 1 night
Lovely hotel,2 restaurants 1 was a Thai restaurant and the food was to a very high standard,the breakfast was delicious as well and the service was first class from all of the hotel colleague’s.
Lovely hotel,2 restaurants 1 was a Thai restaurant and the food was to a very high standard,the breakfast was delicious as well and the service was first class from all of the hotel colleague’s.
10
J
Aug 23, 2025
·
Stayed 2 nights
Great hotel. The spa facilities are excellent and well worth the price. Breakfast was good. Room was good. Nothing I can fault this hotel for. Highly recommend.
Great hotel. The spa facilities are excellent and well worth the price. Breakfast was good. Room was good. Nothing I can fault this hotel for. Highly recommend.
10
Jo
Aug 16, 2025
·
Stayed 1 night
This is our second time here and again we loved the whole experience. Service is great, staff are friendly and it’s a lovely setting to relax. We made use of the outdoor pool facilities as the weather was lovely and then chilled out in the indoor pool area. All the food we had was lovely, and our room was beautiful and clean.
This is our second time here and again we loved the whole experience. Service is great, staff are friendly and it’s a lovely setting to relax. We made use of the outdoor pool facilities as the weather was lovely and then chilled out in the indoor pool area. All the food we had was lovely, and our room was beautiful and clean.
10
Beth
Dec 21, 2025
·
Stayed 1 night
We had the loveliest stay in this hotel, the staff were so welcoming and the spa was amazing! Also would highly recommend booking into the Lakes Restaurant during your stay, great food for a really good value and our server (Faith I think her name was) was fabulous! We would definitely be back :)
We had the loveliest stay in this hotel, the staff were so welcoming and the spa was amazing! Also would highly recommend booking into the Lakes Restaurant during your stay, great food for a really good value and our server (Faith I think her name was) was fabulous! We would definitely be back :)
10
Jacqui
May 22, 2023
·
Stayed 1 night
Lovely Saturday night impulse stay for a mini spa break. Great facilities and excellent customer service by the friendly staff. Only slight negative was not made clear that one of the restaurants is closed at weekends, which left only the a la carte restaurant available.
Lovely Saturday night impulse stay for a mini spa break. Great facilities and excellent customer service by the friendly staff. Only slight negative was not made clear that one of the restaurants is closed at weekends, which left only the a la carte restaurant available.
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AI-generated summary based on recent guest reviews
10
Ben
last week
·
Stayed 1 night
Na
Na
10
STEPHEN JAMES
last week
·
Stayed 1 night
All good, no issues, staff were pleasant, breakfast was tasty
All good, no issues, staff were pleasant, breakfast was tasty
6
Tom
2 weeks ago
·
Stayed 1 night
Didn’t manage to use the pool/spa facilities as i arrived a bit late. The room was nice interesting decor the mattress was ok but probably needs replacing as it was quite lumpy. Slept ok the food was average but on the expensive side chicken burger and chips with a coke £25
Didn’t manage to use the pool/spa facilities as i arrived a bit late. The room was nice interesting decor the mattress was ok but probably needs replacing as it was quite lumpy. Slept ok the food was average but on the expensive side chicken burger and chips with a coke £25
10
Elizabeth
2 weeks ago
·
Stayed 4 nights
Staff could not have been more attentive and nothing was too much to ask for. Didn't think service like that still existed, it was truly amazing the amount of effort put in by them to make our stay a really great experience. Food was excellent, the room was spotless. Will definitely stay again in the future. Thank you everyone.
Staff could not have been more attentive and nothing was too much to ask for. Didn't think service like that still existed, it was truly amazing the amount of effort put in by them to make our stay a really great experience. Food was excellent, the room was spotless. Will definitely stay again in the future. Thank you everyone.
10
Sandra
Sep 19, 2026
·
Stayed 1 night
Lovely hotel, receptionist excellent and showed us around hotel. Pool and spa bar was amazing. Great outdoor seating. Highly recommend.
Lovely hotel, receptionist excellent and showed us around hotel. Pool and spa bar was amazing. Great outdoor seating. Highly recommend.
Property Policies
Check-in instructions
Everything you need to know for a smooth check-in.
Check-in
Check-out
From 15:00 to 23:00
Before 11:00
Good to know
Additional policies and info about this property.
Optional extras
Additional paid services you can request.
FAQs about Hempstead House Hotel & Restaurant
Is parking available at the property?
Free self-parking is available on-site. Limited parking is provided, and no reservation is required.
What type of breakfast is offered and what are the serving hours?
A complimentary English breakfast is served on weekdays from 7:00 AM to 9:00 AM and on weekends from 8:00 AM to 10:00 AM.
What are the standard check-in and check-out times?
Check-in is from 3:00 PM to 11:00 PM, and check-out is by 11:00 AM. Early check-in and late check-out are available for a fee of GBP 50, subject to availability.
What accessibility features are available for guests with disabilities?
The property offers limited wheelchair accessibility, including step-free entrances and wheelchair-accessible facilities in public areas. However, specific room accessibility features are not detailed.
Where is the property located in relation to key landmarks?
The hotel is located in Sittingbourne, within a 5-minute drive of Sittingbourne Golf Centre and Sittingbourne Heritage Museum. It is approximately 11 miles from Leeds Castle and 12.8 miles from Whitstable Beach.
Does the property have a swimming pool?
Yes, the hotel features both an indoor and an outdoor heated pool. The seasonal outdoor pool is open from May to October.
What are the policies for guests staying with children?
Children are allowed at the property. There is no specific minimum age mentioned for children to stay for free.
What are the policies regarding extra beds and cribs?
The property offers cribs for infants at a fee of GBP 10.00 per night. Rollaway beds are also available for the same fee. Advance request is required for both cribs and rollaway beds.
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Prices for upcoming dates
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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November 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-10-20: NO DATA
- 2026-10-21: 218.11741788839723USD
- 2026-10-22: 171.40590842843628USD
- 2026-10-23: 215.3006767727051USD
- 2026-10-24: 305.9223595268555USD
- 2026-10-25: 174.40965089950564USD
- 2026-10-26: 220.6729945527649USD
- 2026-10-27: 188.72910875939942USD
- 2026-10-28: 210.0378900715027USD
- 2026-10-29: 188.72910875939942USD
- 2026-10-30: 188.72910875939942USD
- 2026-10-31: 222.6271612868042USD
- 2026-11-01: 165.65401885116577USD
- 2026-11-02: 197.00864389050295USD
- 2026-11-03: 199.21850880331422USD
- 2026-11-04: 187.44917847088624USD
- 2026-11-05: 177.04979199975585USD
- 2026-11-06: 187.3191874251709USD
- 2026-11-07: 231.23666050653077USD
- 2026-11-08: 170.010192548584USD
- 2026-11-09: 190.1890319221802USD
- 2026-11-10: 189.2290927736206USD
- 2026-11-11: 189.86904078222656USD
- 2026-11-12: 167.04036153012086USD
- 2026-11-13: 191.15897829071045USD
- 2026-11-14: 224.34706654101564USD
- 2026-11-15: 168.21029807720947USD
- 2026-11-16: 199.29736706753542USD
- 2026-11-17: 198.2685597390747USD
- 2026-11-18: 196.04868760629273USD
- 2026-11-19: 170.20017550717165USD
- 2026-11-20: 191.0389773293152USD
- 2026-11-21: 257.5800330603333USD
- 2026-11-22: 168.9802542671814USD
- 2026-11-23: 185.90928322659303USD
- 2026-11-24: 197.9085911261902USD
- 2026-11-25: 185.90928322659303USD
- 2026-11-26: 167.89030693725587USD
- 2026-11-27: 264.57473710684206USD
- 2026-11-28: 225.40699221102906USD
- 2026-11-29: 167.61032754153445USD
- 2026-11-30: 189.04909989935302USD
- 2026-12-01: 190.22902653076173USD
- 2026-12-02: 199.15851689044192USD
- 2026-12-03: 179.5196390039978USD
- 2026-12-04: 285.5135254504395USD
- 2026-12-05: 226.8969198980713USD
- 2026-12-06: 172.37006294705202USD
- 2026-12-07: 190.22902653076173USD
- 2026-12-08: 188.79910789224243USD
- 2026-12-09: 190.5890122792969USD
- 2026-12-10: 167.83031502438357USD
- 2026-12-11: NO DATA
- 2026-12-12: 225.25700386102295USD
- 2026-12-13: 169.1502399214783USD
- 2026-12-14: 190.22902653076173USD
- 2026-12-15: 186.33925097232057USD
- 2026-12-16: 188.30913109799195USD
- 2026-12-17: 172.37006294705202USD
- 2026-12-18: 188.41912483941653USD
- 2026-12-19: 227.24689842663577USD
- 2026-12-20: 165.27047158300783USD
The front desk is open daily from 7:00 AM - 11:00 PM. If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation. Guests will receive an email within 24 hours before arrival with check-in instructions. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Children under 16 years old are not allowed in the fitness facilities, health club or pool.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- The seasonal pool will be open from May to October.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Contactless check-in and contactless check-out are available.
- Early check-in fee: GBP 50 (subject to availability)
- Late check-out fee: GBP 50 (subject to availability)
- Crib (infant bed) fee: GBP 10.0 per night
- Rollaway bed fee: GBP 10.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Restaurant
Swimming pool
Non-Smoking Rooms
Business Center
Room Service
General
Room Service
Restaurant
Non-Smoking Rooms
Sauna
Hot Tub / Jacuzzi
Steam Room
Massage
Spa & Wellness Centre
Barber/Beauty Shop
Body Treatments
Facial Treatments
Packed Lunches
Breakfast in the Room
Allergy-Free Room Available
Family Room
Beach Sun Loungers
Snack Bar/Deli
Wheelchair Accessible (Limited)
Parking
Parking
Free Parking
Electric Car charging station
Parking (Limited)
Parking Onsite
Activities
Swimming pool
Garden
Golf Course (nearby)
Cycling
Hiking
Pool Indoor
Pool Outdoor
Outdoor heated pool
Pool (Indoor)
Outdoor Furniture
Pool (Seasonal Outdoor)
Terrace
Fitness Center (nearby)
Services
Business Center
Housekeeping
Banquet Facilities
Luggage Storage
Designated Smoking Area
Express Check-In/Check-Out
Self Laundry
24-Hour Front Desk
Concierge Services
Internet
Free Wi-Fi