Riu Lupita - All Inclusive
132 $US
/nuit
Moyenne pour septembre
Prix pour Riu Lupita - All Inclusive
Sélectionnez les dates pour voir les prix et les disponibilités
132 $US
/nuit
Moyenne pour septembre
Prix moyens mensuels
À Riu Lupita - All Inclusive, les prix par nuit s'élèvent en moyenne à 132 $US pendant le mois le moins cher (septembre) et à 713 $US pendant le mois le plus cher (mai), sur la base des 12 derniers mois.
| Mois | Prix moyen |
|---|---|
| janvier | 354 $US |
| février | 490 $US |
| mars | 458 $US |
| avril | 285 $US |
| mai | 713 $US |
| juin | 144 $US |
| juillet | 298 $US |
| août | 345 $US |
| septembre | 132 $US |
| octobre | 140 $US |
| novembre | 159 $US |
| décembre | 389 $US |
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sept. · 132 $US
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Le plus cher : mai (env. 713 $US)
Le moins cher : septembre (env. 132 $US)
À propos de cet établissement
Rejoignez le spa de l'hébergement, un centre bien-être qui propose des massages, des soins corporels et des soins du visage, et permettez qu'on prenne soin de vous. N'hésitez surtout pas à profitez des nombreuses infrastructures de loisirs ...
Équipements
Rejoignez le spa de l'hébergement, un centre bien-être qui propose des massages, des soins corporels et des soins du visage, et permettez qu'on prenne soin de vous. N'hésitez surtout pas à profitez des nombreuses infrastructures de loisirs qui incluent notamment 3 piscines extérieures, une discothèque et un centre de fitness. Parmi les services et équipements offerts par cet hébergement vous trouvez également l'accès Wi-Fi à Internet gratuit, un service de garde d'enfants (en supplément) et une boutique de souvenirs/un kiosque à journaux. Une navette gratuite vous conduit jusqu'à la plage.
Services de l'établissement
Les équipements et services proposés incluent un service de nettoyage à sec / blanchisserie, une réception ouverte 24 h/24 et un personnel polyglotte. Un parking gratuit est disponible dans l'enceinte de l'hébergement.
Repas
Réveillez vos papilles à Adelita, l'un des 4 restaurants de cet hébergement. La journée a été harassante ? L'hébergement abrite un bar / salon et un bar en bord de piscine, idéal pour se détendre autour d'un verre de vin ou d'un cocktail rafraîchissant. Un petit déjeuner buffet gratuit est servi tous les jours de 07 h 00 à 10 h 30.
Chambres
Les 300 chambres de l'hébergement vous invitent à la détente et comprennent un minibar et une télévision à écran plat. Les chambres sont dotées d'un balcon. L'accès Wi-Fi à Internet gratuit vous permet de rester en contact avec le reste du monde et votre divertissement est assuré par des chaînes par satellite. Une salle de bain privée avec un ensemble douche/baignoire est à votre disposition. Vous y trouvez également des articles de toilette gratuits et un sèche-cheveux.
Emplacement
En choisissant Hotel Riu Lupita - All Inclusive, vous profiterez d'un séjour à Playa del Carmen (Playacar), à moins de 10 minutes en voiture de Rue commerçante Quinta Avenida et Parc à thème Xplor. Cet hébergement tout inclus se trouve à 2,8 km de Plage principale de Playa del Carmen et à 7,8 km de Parc à thème écologique Xcaret.
À proximité
Club de golf Playacar(0.4 miles)
Centre Commercial Centro Maya(0.8 miles)
Parcours de golf de Mahi(1.2 miles)
Plaza Paraiso(1.2 miles)
Volière de Xaman Ha(1.3 miles)
Centre commercial Paseo del Carmen(1.4 miles)
Rue commerçante Quinta Avenida(1.5 miles)
Piste Cyclable sur Paseo Xaman-Ha(1.5 miles)
Parc des Fondateurs(1.5 miles)
Terminal maritime Playa del Carmen(1.5 miles)
Portail Maya(1.6 miles)
Ruines Mayas de Playacar(1.7 miles)
Plage principale de Playa del Carmen(1.7 miles)
Chabad Playa del Carmen(1.7 miles)
Marché Playa del Carmen(1.8 miles)
Aéroport international Cozumel (CZM)(19.8 miles)
Aéroport international de Cancún (CUN)(36.3 miles)
Parking
Restaurant
Piscine
Chambres non-fumeurs
Organisation d'excursions
Courts de tennis
Emplacement
Paseo Xaman - Ha Mz20 Lt1, Playacar, Playacar, Playa del Carmen, Quintana Roo, Mexique
Club de golf Playacar (0.4 miles)
Centre Commercial Centro Maya (0.8 miles)
Parcours de golf de Mahi (1.2 miles)
Plaza Paraiso (1.2 miles)
Volière de Xaman Ha (1.3 miles)
Centre commercial Paseo del Carmen (1.4 miles)
Options de chambre
4
Chambre Familiale (B2C-US)
Détails de la chambre
1 Très Grand Lit Double
2 Lits Doubles
Couchages 2
278 ft²
BalconClimatisationWi-Fi (gratuit)Salle de bain privée
4
Chambre Familiale (M)
Détails de la chambre
1 Très Grand Lit Double
et 1 Lit Superposé
Couchages 2
280 ft²
BalconClimatisationWi-Fi (gratuit)Salle de bain privée
4
Chambre Familiale (U)
Détails de la chambre
1 Très Grand Lit Double
et 1 Lit Superposé
Couchages 2
280 ft²
BalconClimatisationWi-Fi (gratuit)Salle de bain privée
4
Chambre Double (M)
Détails de la chambre
2 Lits Doubles
1 Très Grand Lit Double
Couchages 3
280 ft²
BalconClimatisationWi-Fi (gratuit)Salle de bain privée
4
Chambre Familiale (C)
Détails de la chambre
1 Très Grand Lit Double
et 1 Lit Superposé
Couchages 2
280 ft²
BalconClimatisationWi-Fi (gratuit)Salle de bain privée
4
Chambre Familiale (E)
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
BalconClimatisationWi-Fi (gratuit)Salle de bain privée
4
Chambre Double (E)
Détails de la chambre
1 Très Grand Lit Double
2 Lits Doubles
Couchages 3
280 ft²
BalconClimatisationWi-Fi (gratuit)Salle de bain privée
4
Chambre Double (L)
Détails de la chambre
1 Très Grand Lit Double
2 Lits Doubles
Couchages 3
280 ft²
BalconClimatisationWi-Fi (gratuit)Salle de bain privée
4
Chambre Double (C)
Détails de la chambre
1 Très Grand Lit Double
2 Lits Doubles
Couchages 3
280 ft²
BalconClimatisationWi-Fi (gratuit)Salle de bain privée
4
Chambre Double (U)
Détails de la chambre
1 Très Grand Lit Double
2 Lits Doubles
Couchages 3
280 ft²
BalconClimatisationWi-Fi (gratuit)Salle de bain privée
4
Chambre Double (B2C-US)
Détails de la chambre
1 Très Grand Lit Double
2 Lits Doubles
Couchages 3
280 ft²
BalconClimatisationWi-Fi (gratuit)Salle de bain privée
4
Chambre Double (B2C-CA)
Détails de la chambre
1 Très Grand Lit Double
2 Lits Doubles
Couchages 3
280 ft²
BalconClimatisationWi-Fi (gratuit)Salle de bain privée
4
Chambre Familiale (L)
Détails de la chambre
1 Très Grand Lit Double
2 Lits Doubles
Couchages 2
280 ft²
BalconClimatisationWi-Fi (gratuit)Salle de bain privée
4
Chambre Familiale (B2C-CA)
Détails de la chambre
1 Très Grand Lit Double
2 Lits Doubles
Couchages 2
280 ft²
BalconClimatisationWi-Fi (gratuit)Salle de bain privée
Avis des voyageurs sur Riu Lupita - All Inclusive
7.7
Bien
Basé sur 873 avis vérifiés
Qui séjourne ici ?
Affaires
0%
Couples
52%
Familles
27%
Groupes
17%
Solo
2%
Ce qu'en disent des voyageurs
Résumé généré par l'IA basé sur les avis récents des voyageurs
Au Riu Lupita - Tout Inclus, les voyageurs soulignent le personnel accueillant et le bon rapport qualité-prix de ce complexe de taille modeste et facile à explorer, tout en notant qu'il n'est pas situé en bord de mer et dépend d'une navette pour accéder à un club de plage séparé.
Lire plusCes informations vous ont-elles été utiles ?
Ce qu'en disent des voyageurs
Au Riu Lupita - Tout Inclus, les voyageurs soulignent le personnel accueillant et le bon rapport qualité-prix de ce complexe de taille modeste et facile à explorer, tout en notant qu'il n'est pas situé en bord de mer et dépend d'une navette pour accéder à un club de plage séparé.
Les avis sur la nourriture et les boissons sont mitigés, beaucoup trouvant un choix limité ou une qualité médiocre, et les options de collations ainsi que l'accès aux restaurants de spécialités sont restreints. Les chambres sont vieillottes et les matelas très fermes, et la propreté varie de parfaitement propre à moisi ou parfois négligée, avec quelques problèmes d'entretien et de clarté de l'eau de la piscine. Idéal pour les voyageurs qui privilégient le rapport qualité-prix et une ambiance discrète par rapport aux prestations haut de gamme.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Équipements
Disposition compacte avec deux piscines (dont une plus calme) et un club de plage accessible par une navette toutes les 30 minutes environ, qui s'arrête le soir. Les animations sont modestes, et certains horaires ou règles, comme l'échange des serviettes, peuvent sembler limitatifs.
Avis de voyageur à ce sujet
8
Lauren
27 févr. 2025
·
A séjourné 7 nuits
We had an all around good trip. We really enjoyed the beach club and how safe our items were when we left them on our chairs.
We had an all around good trip. We really enjoyed the beach club and how safe our items were when we left them on our chairs.
8
Isabelle
5 mars 2024
·
A séjourné 3 nuits
Un petit resort tout inclus avec tout à proximité sauf la plage. Nous devions prendre un autobus qui passe à chaque demi-heure pour se rendre à la plage (12 minutes). Quelques fois, l’autobus est plein, nous devons attendre le prochain. Le vendredi soir, super party au RIU Tequila. Attention, encore une fois, autobus au demi-heure, rien ne se fait à pieds. Le buffet correct mais décevant pour le Mexique. 2 petites piscines. Une tranquille et l’autre pour la famille. Le kid club était fermé.
Un petit resort tout inclus avec tout à proximité sauf la plage. Nous devions prendre un autobus qui passe à chaque demi-heure pour se rendre à la plage (12 minutes). Quelques fois, l’autobus est plein, nous devons attendre le prochain. Le vendredi soir, super party au RIU Tequila. Attention, encore une fois, autobus au demi-heure, rien ne se fait à pieds. Le buffet correct mais décevant pour le Mexique. 2 petites piscines. Une tranquille et l’autre pour la famille. Le kid club était fermé.
6
Sharnita
4 oct. 2025
·
A séjourné 4 nuits
I recently stayed at this hotel resort and had a mixed experience. On the plus side, the service was amazing from start to finish. We received a welcome drink, and the guest services team was super helpful. However, the food was just okay - nothing spectacular. One thing to note is that the resort isn't directly on the beach, and you'll need to catch a shuttle that runs on a limited schedule. The pool was nice, but the hours were restricted, and I wished it was open 24/7 with swim-at-your-own-risk signs. The rooms were clean but basic, and the beds were extremely hard - almost rock-hard. The bathrooms were decent, but nothing to write home about. Overall, the pros outweighed the cons for us, but I’d recommend being aware of these details before booking. I met some great people while traveling here. I would book again if needed to make a last minute trip.
I recently stayed at this hotel resort and had a mixed experience. On the plus side, the service was amazing from start to finish. We received a welcome drink, and the guest services team was super helpful. However, the food was just okay - nothing spectacular. One thing to note is that the resort isn't directly on the beach, and you'll need to catch a shuttle that runs on a limited schedule. The pool was nice, but the hours were restricted, and I wished it was open 24/7 with swim-at-your-own-risk signs. The rooms were clean but basic, and the beds were extremely hard - almost rock-hard. The bathrooms were decent, but nothing to write home about. Overall, the pros outweighed the cons for us, but I’d recommend being aware of these details before booking. I met some great people while traveling here. I would book again if needed to make a last minute trip.
6
Richard
13 juin 2023
·
A séjourné 4 nuits
Beach club closed to early and buses stop running to early.
Beach club closed to early and buses stop running to early.
6
Naima
16 janv. 2023
·
A séjourné 19 372 nuits
There's no beach on the property and NO elevators. The food was awesome but I wanted more of a vacation with sun and sand and this place is NOT it.
There's no beach on the property and NO elevators. The food was awesome but I wanted more of a vacation with sun and sand and this place is NOT it.
8
Max
5 juin 2023
·
A séjourné 5 nuits
Small resort, nice and cozy and easy to walk through and find everything. One main bar and pool, plus a side pool for quiet relaxation. We didn't use all the amenities, but we did notice a gym, tennis court, chess board, ping pong table, and a kid's club (I know I am missing certain things). There were 3 specialty restaurants: Mexican food, Italian food, and Steakhouse. Good size resort for a small trip (i.e. one week). There were also extra excursions that were offered for an extra price. Riu Lupita did make special accomodations for my partner's birthday, which was really something extra! 8/10 great resort for the cost.
Small resort, nice and cozy and easy to walk through and find everything. One main bar and pool, plus a side pool for quiet relaxation. We didn't use all the amenities, but we did notice a gym, tennis court, chess board, ping pong table, and a kid's club (I know I am missing certain things). There were 3 specialty restaurants: Mexican food, Italian food, and Steakhouse. Good size resort for a small trip (i.e. one week). There were also extra excursions that were offered for an extra price. Riu Lupita did make special accomodations for my partner's birthday, which was really something extra! 8/10 great resort for the cost.
8
Anne
29 mai 2025
·
A séjourné 8 nuits
Pros: Food - was excellent, Staff - Very helpful and understanding Entertainment - Was done before it got too late Room Attendants - Most were very good and went the extra mile for the guests. The Shop Clerk inside the hotel was very helpful. Cons - There were two pools - One was kept great and the other quiet pool had leaves and particulars in the water. There was no direct access to the peach and you have to take a bus to get to it. That was a bummer. Some of the Front Desk Clerks were not too sure as to what to do in certain situations. They were not proactive. The toilet bowl had a crack in it. One of the two cups left in my room to make coffee was chipped. Under the bed was not properly cleaned prior to our arrival. Some of the guests were not on their best behavior around other guests. Police Presence was required on one of the evenings we were there.
Pros: Food - was excellent, Staff - Very helpful and understanding Entertainment - Was done before it got too late Room Attendants - Most were very good and went the extra mile for the guests. The Shop Clerk inside the hotel was very helpful. Cons - There were two pools - One was kept great and the other quiet pool had leaves and particulars in the water. There was no direct access to the peach and you have to take a bus to get to it. That was a bummer. Some of the Front Desk Clerks were not too sure as to what to do in certain situations. They were not proactive. The toilet bowl had a crack in it. One of the two cups left in my room to make coffee was chipped. Under the bed was not properly cleaned prior to our arrival. Some of the guests were not on their best behavior around other guests. Police Presence was required on one of the evenings we were there.
6
Grace Eboselume
27 mai 2025
·
A séjourné 3 nuits
Budget friendly, no beach on site
Budget friendly, no beach on site
8
DANIEL
6 mai 2025
·
A séjourné 2 nuits
Un lugar agradable, solo que despues de las 9pm ya no hay opciones de comida o snacks, el Beach Club fue lo mejor
Un lugar agradable, solo que despues de las 9pm ya no hay opciones de comida o snacks, el Beach Club fue lo mejor
8
Stuart
30 avr. 2024
·
A séjourné 3 nuits
I don’t really know how to review this place. For an all inclusive the food was above average. The property was calm and had a lot of wildlife which was nice. The workers and employees were well above average for an all inclusive. The value for the price was excellent. The bus to the beach was okay. The beach was nice, the ocean not able to swim in. Drinks were strong and decent liquor selection. You got a free pass to the Riu party. The nightly entertainment was above average.
I don’t really know how to review this place. For an all inclusive the food was above average. The property was calm and had a lot of wildlife which was nice. The workers and employees were well above average for an all inclusive. The value for the price was excellent. The bus to the beach was okay. The beach was nice, the ocean not able to swim in. Drinks were strong and decent liquor selection. You got a free pass to the Riu party. The nightly entertainment was above average.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Propreté
Les commentaires sur la propreté sont mitigés : beaucoup ont trouvé les chambres et les espaces extérieurs très propres, mais d'autres ont noté des odeurs de moisi, de la moisissure ou des parasites dans les chambres, et parfois une eau de piscine trouble.
Avis de voyageur à ce sujet
10
Yagwatie
20 févr. 2025
·
A séjourné 3 nuits
The cleanliness
The cleanliness
10
Joseph
8 janv. 2024
·
A séjourné 4 nuits
I had an excellent time. The facilities were very clean, the staff was very nice and helpful and anything I needed was either accessible or the resort would have it accessible for me.
I had an excellent time. The facilities were very clean, the staff was very nice and helpful and anything I needed was either accessible or the resort would have it accessible for me.
4
Margaret
15 juil. 2025
·
A séjourné 3 nuits
Water in the pool by restaurants wasn’t clear enough and water in the pool in quite area was dirty a lot of bags floatingin the water and stuff from the trees when we got checked in in the room I was shocked The area when the ceiling fan touched the ceiling was full of webs and dirt. The lamp on the wall by the bed was hanging out, was broken. The pictures on the wall they were dirty, and the sheets were dirty. The extra blankets was stiffed as a linen fabric very Very old the view from the room was like Bumped area a lot of pieces of the Building walls. When I booked this resort it did show its four stars resorts I don’t think so!! Dose not has even too it’s very poor. We had to drive to the beach every day about 15-20 minutes I’m very old buses, and we weren’t able to swim in the sea because of seaweed covered almost half of the Beach because nobody Took care of it . Seaweed season is all over Caribbean area. Any other resorts take care of it we weren’t even able noticed that it is seaweed season. In this resort the smell terrible smell was all around because of the seaweed laying on the beach forever and no access to the sea to swim at all I am very disappointed. I would never recommend to anybody to visit this resort. We paid 600 per person for three days and it was price on sale. I don’t understand the pictures on Expedia showing beautiful rooms and area all these pictures do not match even in 1/3 of a reality. Stuff of the hotel is very very nice.
Water in the pool by restaurants wasn’t clear enough and water in the pool in quite area was dirty a lot of bags floatingin the water and stuff from the trees when we got checked in in the room I was shocked The area when the ceiling fan touched the ceiling was full of webs and dirt. The lamp on the wall by the bed was hanging out, was broken. The pictures on the wall they were dirty, and the sheets were dirty. The extra blankets was stiffed as a linen fabric very Very old the view from the room was like Bumped area a lot of pieces of the Building walls. When I booked this resort it did show its four stars resorts I don’t think so!! Dose not has even too it’s very poor. We had to drive to the beach every day about 15-20 minutes I’m very old buses, and we weren’t able to swim in the sea because of seaweed covered almost half of the Beach because nobody Took care of it . Seaweed season is all over Caribbean area. Any other resorts take care of it we weren’t even able noticed that it is seaweed season. In this resort the smell terrible smell was all around because of the seaweed laying on the beach forever and no access to the sea to swim at all I am very disappointed. I would never recommend to anybody to visit this resort. We paid 600 per person for three days and it was price on sale. I don’t understand the pictures on Expedia showing beautiful rooms and area all these pictures do not match even in 1/3 of a reality. Stuff of the hotel is very very nice.
6
Sharnita
4 oct. 2025
·
A séjourné 4 nuits
I recently stayed at this hotel resort and had a mixed experience. On the plus side, the service was amazing from start to finish. We received a welcome drink, and the guest services team was super helpful. However, the food was just okay - nothing spectacular. One thing to note is that the resort isn't directly on the beach, and you'll need to catch a shuttle that runs on a limited schedule. The pool was nice, but the hours were restricted, and I wished it was open 24/7 with swim-at-your-own-risk signs. The rooms were clean but basic, and the beds were extremely hard - almost rock-hard. The bathrooms were decent, but nothing to write home about. Overall, the pros outweighed the cons for us, but I’d recommend being aware of these details before booking. I met some great people while traveling here. I would book again if needed to make a last minute trip.
I recently stayed at this hotel resort and had a mixed experience. On the plus side, the service was amazing from start to finish. We received a welcome drink, and the guest services team was super helpful. However, the food was just okay - nothing spectacular. One thing to note is that the resort isn't directly on the beach, and you'll need to catch a shuttle that runs on a limited schedule. The pool was nice, but the hours were restricted, and I wished it was open 24/7 with swim-at-your-own-risk signs. The rooms were clean but basic, and the beds were extremely hard - almost rock-hard. The bathrooms were decent, but nothing to write home about. Overall, the pros outweighed the cons for us, but I’d recommend being aware of these details before booking. I met some great people while traveling here. I would book again if needed to make a last minute trip.
10
Abdelwahab
4 févr. 2026
·
A séjourné 6 nuits
La chambre est grande et spacieuse dotée d'un lit king size nous avons eu la chance d'avoir une chambre à étage comme nous l'avions spécifié de la réservation. Le ménage est fait tous les jours ma chambre a toujours été impeccable
La chambre est grande et spacieuse dotée d'un lit king size nous avons eu la chance d'avoir une chambre à étage comme nous l'avions spécifié de la réservation. Le ménage est fait tous les jours ma chambre a toujours été impeccable
8
Mark
25 mai 2024
·
A séjourné 6 nuits
Hotel was good , clean and good food. Rooms a bit dated and dark. Outside in certain areas (accommodation area) needs refreshed. I usually stay at Riu hotels and this one was slightly outdated in areas. All in all for budget great place.
Hotel was good , clean and good food. Rooms a bit dated and dark. Outside in certain areas (accommodation area) needs refreshed. I usually stay at Riu hotels and this one was slightly outdated in areas. All in all for budget great place.
2
Hector
12 janv. 2025
·
A séjourné 7 nuits
Beds were hard. Water would fall out the shower leavening water everywhere. Mold on mirrors and walls.
Beds were hard. Water would fall out the shower leavening water everywhere. Mold on mirrors and walls.
6
David
30 juil. 2025
·
A séjourné 4 nuits
Mildew dresser and our sheets
Mildew dresser and our sheets
8
MIGUEL
6 août 2024
·
A séjourné 5 nuits
Hotel limpio y seguro lo que genera tranquilidad
Hotel limpio y seguro lo que genera tranquilidad
2
Robert Carl
30 sept. 2025
·
A séjourné 14 nuits
Horrible hotel. First is was dirty, towels smell, roaches in the room, dirty pool. Then the buffet is garbage with the same things you don’t want to eat all the time and the people that work there are rude, wont even let you take a bowl of fruit to your room without harrassing you about it and asking you questions that don’t apply. One of the things I like es was that they have cats but they ruined that because I think my wife and I are the only ones who des then for 2 weeks except for when I specifically asked the staff to feed them and they acted like I was crazy. Thats maybe half of the horrible stuff. Any other hotel is better, don’t waist your money
Horrible hotel. First is was dirty, towels smell, roaches in the room, dirty pool. Then the buffet is garbage with the same things you don’t want to eat all the time and the people that work there are rude, wont even let you take a bowl of fruit to your room without harrassing you about it and asking you questions that don’t apply. One of the things I like es was that they have cats but they ruined that because I think my wife and I are the only ones who des then for 2 weeks except for when I specifically asked the staff to feed them and they acted like I was crazy. Thats maybe half of the horrible stuff. Any other hotel is better, don’t waist your money
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Chambres
Les chambres sont basiques et vieillottes, et les matelas sont constamment décrits comme très fermes ; certains signalent du bruit et des odeurs de moisi, tandis que d'autres les ont trouvées spacieuses. Les équipements sont simples, avec des téléviseurs plus anciens et pas d'ascenseur.
Avis de voyageur à ce sujet
4
CJ
31 oct. 2025
·
A séjourné 7 nuits
Most of the staff were very nice. There were a few bartenders who mocked me for my Spanish speaking efforts. The beds were rock hard, like sleeping on the floor. The food options between breakfast and dinner were VERY limited. The wildlife on property was a nuisance—an infestation if you will. There is a shuttle to the beach, that runs every 30 minutes, so that was nice.
Most of the staff were very nice. There were a few bartenders who mocked me for my Spanish speaking efforts. The beds were rock hard, like sleeping on the floor. The food options between breakfast and dinner were VERY limited. The wildlife on property was a nuisance—an infestation if you will. There is a shuttle to the beach, that runs every 30 minutes, so that was nice.
8
SHERRY
21 oct. 2025
·
A séjourné 4 nuits
Loved my stay the staff was super friendly. Although, the property bed was more on the firm stiff side and the shower temperature was set on cool vs hot. The bathroom sink got more hotter than the shower which I found odd. However, wouldn’t mind going back as everything was organized down to the beach transportation.
Loved my stay the staff was super friendly. Although, the property bed was more on the firm stiff side and the shower temperature was set on cool vs hot. The bathroom sink got more hotter than the shower which I found odd. However, wouldn’t mind going back as everything was organized down to the beach transportation.
8
Esteban
20 juil. 2024
·
A séjourné 3 nuits
Camas muy duras, la atención por parte de servicio al cuarto pecima. De ahi en general todo estubo bien
Camas muy duras, la atención por parte de servicio al cuarto pecima. De ahi en general todo estubo bien
6
Rejean
21 nov. 2024
·
A séjourné 1 nuit
I asked a room far form all noises. I could hear music...young people screaming late at night and I had a family with young peopleand babies as a neighbour
I asked a room far form all noises. I could hear music...young people screaming late at night and I had a family with young peopleand babies as a neighbour
6
Sharnita
4 oct. 2025
·
A séjourné 4 nuits
I recently stayed at this hotel resort and had a mixed experience. On the plus side, the service was amazing from start to finish. We received a welcome drink, and the guest services team was super helpful. However, the food was just okay - nothing spectacular. One thing to note is that the resort isn't directly on the beach, and you'll need to catch a shuttle that runs on a limited schedule. The pool was nice, but the hours were restricted, and I wished it was open 24/7 with swim-at-your-own-risk signs. The rooms were clean but basic, and the beds were extremely hard - almost rock-hard. The bathrooms were decent, but nothing to write home about. Overall, the pros outweighed the cons for us, but I’d recommend being aware of these details before booking. I met some great people while traveling here. I would book again if needed to make a last minute trip.
I recently stayed at this hotel resort and had a mixed experience. On the plus side, the service was amazing from start to finish. We received a welcome drink, and the guest services team was super helpful. However, the food was just okay - nothing spectacular. One thing to note is that the resort isn't directly on the beach, and you'll need to catch a shuttle that runs on a limited schedule. The pool was nice, but the hours were restricted, and I wished it was open 24/7 with swim-at-your-own-risk signs. The rooms were clean but basic, and the beds were extremely hard - almost rock-hard. The bathrooms were decent, but nothing to write home about. Overall, the pros outweighed the cons for us, but I’d recommend being aware of these details before booking. I met some great people while traveling here. I would book again if needed to make a last minute trip.
10
Abdelwahab
4 févr. 2026
·
A séjourné 6 nuits
La chambre est grande et spacieuse dotée d'un lit king size nous avons eu la chance d'avoir une chambre à étage comme nous l'avions spécifié de la réservation. Le ménage est fait tous les jours ma chambre a toujours été impeccable
La chambre est grande et spacieuse dotée d'un lit king size nous avons eu la chance d'avoir une chambre à étage comme nous l'avions spécifié de la réservation. Le ménage est fait tous les jours ma chambre a toujours été impeccable
6
CLAIRE ELAINE
14 févr. 2024
·
A séjourné 3 nuits
Bed was extremely hard. Food was ok but not amazing. The pool cleanliness was questionable.
Bed was extremely hard. Food was ok but not amazing. The pool cleanliness was questionable.
8
Sara
3 janv. 2023
·
A séjourné 4 nuits
Overall the price/value is okay. Starting with the positives: the food is great, you have many options to choose from. We stayed for NYE and they made it extra special by including different types of seafood, finger food, charcuteries and cheeses, meats, fish… also my husband was sick one night and the Front Office Team called a doctor and she was in our room in just 20 mins so that really helped! What I found wasnt too great was the bed. You can feel the mattress is old, hard and “boney”, you can feel the springs. Also the pillows are very soft. The rest of the hotel has a feeling of having stuck in the 70s however if you are looking for an affordable all inclusive hotel near the beach Id say this is a good option as most of the other hotels facing the beach require a longer stay and are more expensive.
Overall the price/value is okay. Starting with the positives: the food is great, you have many options to choose from. We stayed for NYE and they made it extra special by including different types of seafood, finger food, charcuteries and cheeses, meats, fish… also my husband was sick one night and the Front Office Team called a doctor and she was in our room in just 20 mins so that really helped! What I found wasnt too great was the bed. You can feel the mattress is old, hard and “boney”, you can feel the springs. Also the pillows are very soft. The rest of the hotel has a feeling of having stuck in the 70s however if you are looking for an affordable all inclusive hotel near the beach Id say this is a good option as most of the other hotels facing the beach require a longer stay and are more expensive.
6
Megan
9 janv. 2025
·
A séjourné 7 nuits
The staff were really wonderful. Everyone was kind and willing to help with anything we needed. The food could be improved. It’s buffet style so there were often lukewarm items that should be kept hot or cold. Some days it was hard to find anything that looked appetizing in the main restaurant. The fresh fruit was delicious and always available for meals and snacks. The grounds were beautiful but the room was lackluster. It was not pretty or very decorated but it was clean. The TV reception wasn’t good so the picture was full of static and they weren’t smart TVs so we couldn’t screen share or use our own devices to watch movies. There is an ATM and a currency exchange at the front desk, which was very convenient. We saw wildlife: lizards, coati, sereque, deer, and lots of birds right on the grounds. The beach access was not as convenient as other RIU resorts in the area because there’s no direct path - you need to take a shuttle bus to get there and it’s about a 15 minute trip. This ended up being a minor issue because we didn’t want to spend much time at the crowded beach. This was not a calm, tranquil beach like Akumal. It was full of people and loud music and squeezed between other resort beach areas. It was difficult to walk in the surf because the beach was eroding away. One day a palm tree washed into the ocean, leaving a waist high ledge made of plastic sacks of sand to keep the rest from washing away. There was caution tape up across the whole horizon line. Not pretty
The staff were really wonderful. Everyone was kind and willing to help with anything we needed. The food could be improved. It’s buffet style so there were often lukewarm items that should be kept hot or cold. Some days it was hard to find anything that looked appetizing in the main restaurant. The fresh fruit was delicious and always available for meals and snacks. The grounds were beautiful but the room was lackluster. It was not pretty or very decorated but it was clean. The TV reception wasn’t good so the picture was full of static and they weren’t smart TVs so we couldn’t screen share or use our own devices to watch movies. There is an ATM and a currency exchange at the front desk, which was very convenient. We saw wildlife: lizards, coati, sereque, deer, and lots of birds right on the grounds. The beach access was not as convenient as other RIU resorts in the area because there’s no direct path - you need to take a shuttle bus to get there and it’s about a 15 minute trip. This ended up being a minor issue because we didn’t want to spend much time at the crowded beach. This was not a calm, tranquil beach like Akumal. It was full of people and loud music and squeezed between other resort beach areas. It was difficult to walk in the surf because the beach was eroding away. One day a palm tree washed into the ocean, leaving a waist high ledge made of plastic sacks of sand to keep the rest from washing away. There was caution tape up across the whole horizon line. Not pretty
2
Marian
4 août 2024
·
A séjourné 6 nuits
This hotel doesn’t have a beach inside you need to drive 30 min to get to another hotel beach, rooms are very old and small, there’s no elevators at all, only one big pool and one for children, the lobby is very very small it’s not really a lobby it’s more like just an office to check in. This hotel is not what the pictures show at all. Do not recommend at all. Not recommending at all this hotel.
This hotel doesn’t have a beach inside you need to drive 30 min to get to another hotel beach, rooms are very old and small, there’s no elevators at all, only one big pool and one for children, the lobby is very very small it’s not really a lobby it’s more like just an office to check in. This hotel is not what the pictures show at all. Do not recommend at all. Not recommending at all this hotel.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Service
Le personnel est largement salué comme étant amical et serviable dans tous les services. Toutefois, certains clients ont rencontré des réponses lentes ou peu serviables à la réception, des barrières linguistiques ou une mauvaise gestion d'incidents spécifiques.
Avis de voyageur à ce sujet
10
mya
29 avr. 2025
·
A séjourné 1 nuit
Friendly and helpful staff.
Friendly and helpful staff.
2
Oscar
14 oct. 2025
·
A séjourné 4 nuits
El personal de meseros y cocina muy atentos , el resto bien en general , lo que estuvo pésimo fue la atención recibida al momento de sufrir un accidente al salir de la alberca con mi bebé de 9 meses en brazos, donde hubo heridas expuestas , golpes y un esguince , la ayuda tardo en llegar y cuando llegó el maletín de primero auxilios estaba prácticamente vacío tuvieron que ir por material de curación y regresar conmigo, todo esto a paso de tortuga y con unas ganas que mejor otro huésped tomo la iniciativa y al tener conocimientos médicos (es un enfermero retirado) se movió y les pidió el material para hacerlo el mismo , pidió hielo en la barra para aplicarme en el golpe , otro huésped fue por un ungüento para desinflamar y otro huésped más trajo paracetamol para el dolor y el personal del hotel nada más viendo sin intención de ofrecer ayuda y todavía dice ayyy yo pensé que se había pegado en la cabeza , queee !!!!????? A lo que ya molesta le respondí , nooooooo imagínese que me hubiera pegado en la cabeza con la atención que estoy recibiendo de su parte ya me habría muerto , cero preocupación por el incidente , se retiraron preguntándome por 3era vez mi número de habitación y que si necesitaba otra ves ayuda fuera a la recepción , el corte más profundo siguió sangrando y el huésped que me curó llegó a mi habitación con material de curación que compro en la tienda de recuerdos y me hizo unos moños para unir la piel y que ayudara cerrar por que se requería de sutura .
El personal de meseros y cocina muy atentos , el resto bien en general , lo que estuvo pésimo fue la atención recibida al momento de sufrir un accidente al salir de la alberca con mi bebé de 9 meses en brazos, donde hubo heridas expuestas , golpes y un esguince , la ayuda tardo en llegar y cuando llegó el maletín de primero auxilios estaba prácticamente vacío tuvieron que ir por material de curación y regresar conmigo, todo esto a paso de tortuga y con unas ganas que mejor otro huésped tomo la iniciativa y al tener conocimientos médicos (es un enfermero retirado) se movió y les pidió el material para hacerlo el mismo , pidió hielo en la barra para aplicarme en el golpe , otro huésped fue por un ungüento para desinflamar y otro huésped más trajo paracetamol para el dolor y el personal del hotel nada más viendo sin intención de ofrecer ayuda y todavía dice ayyy yo pensé que se había pegado en la cabeza , queee !!!!????? A lo que ya molesta le respondí , nooooooo imagínese que me hubiera pegado en la cabeza con la atención que estoy recibiendo de su parte ya me habría muerto , cero preocupación por el incidente , se retiraron preguntándome por 3era vez mi número de habitación y que si necesitaba otra ves ayuda fuera a la recepción , el corte más profundo siguió sangrando y el huésped que me curó llegó a mi habitación con material de curación que compro en la tienda de recuerdos y me hizo unos moños para unir la piel y que ayudara cerrar por que se requería de sutura .
10
Quintasha
11 sept. 2025
·
A séjourné 3 nuits
I really had a good time and this was my first international trip and it was wonderful. The staff was helpful and nice. 10/10
I really had a good time and this was my first international trip and it was wonderful. The staff was helpful and nice. 10/10
2
Viviana
4 janv. 2025
·
A séjourné 7 nuits
Check-in was considerably long by someone with not experience. Offered us rooms that they were not available and didn’t have our room by the checking time. The boy at the towel station was extremely rude and disrespectful toward to us when we tried to exchange our towels for clean us they were denied to us because the have “a rule” of only one towel per day. There were not accommodations to anything and upper management seems to have a very cocky attitude when we brought our concerns. Not friendly or willing to listen our concerns. There only good person was the bus driver which was kind and friendly everyday, but everyone else seems to be so entitled and with a little tiny mind to be able to understand they are providing a service to the people who come from far away to spend a good amount of money to be treated like they are making us a favour which maybe they need to reflect and think that places like this runs because of the tourist. If you’re looking for a place where you want to feel comfortable, welcomed and relax STAY AWAY FROM THIS PLACE.
Check-in was considerably long by someone with not experience. Offered us rooms that they were not available and didn’t have our room by the checking time. The boy at the towel station was extremely rude and disrespectful toward to us when we tried to exchange our towels for clean us they were denied to us because the have “a rule” of only one towel per day. There were not accommodations to anything and upper management seems to have a very cocky attitude when we brought our concerns. Not friendly or willing to listen our concerns. There only good person was the bus driver which was kind and friendly everyday, but everyone else seems to be so entitled and with a little tiny mind to be able to understand they are providing a service to the people who come from far away to spend a good amount of money to be treated like they are making us a favour which maybe they need to reflect and think that places like this runs because of the tourist. If you’re looking for a place where you want to feel comfortable, welcomed and relax STAY AWAY FROM THIS PLACE.
10
Owen
2 déc. 2024
·
A séjourné 4 nuits
Great place! Super friendly staff!
Great place! Super friendly staff!
10
Kevin Andrew
20 sept. 2025
·
A séjourné 7 nuits
I loved the service we had at the front desk to our maid and the guy that filled up our room fridge with beer water pop. The staff was really friendly and helpful. Thanks again Riu Lupita as this was the second time we’ve stayed there. O yes and do go have à la cart Steakhouse. At the beach it’s GREAT
I loved the service we had at the front desk to our maid and the guy that filled up our room fridge with beer water pop. The staff was really friendly and helpful. Thanks again Riu Lupita as this was the second time we’ve stayed there. O yes and do go have à la cart Steakhouse. At the beach it’s GREAT
8
Anne
29 mai 2025
·
A séjourné 8 nuits
Pros: Food - was excellent, Staff - Very helpful and understanding Entertainment - Was done before it got too late Room Attendants - Most were very good and went the extra mile for the guests. The Shop Clerk inside the hotel was very helpful. Cons - There were two pools - One was kept great and the other quiet pool had leaves and particulars in the water. There was no direct access to the peach and you have to take a bus to get to it. That was a bummer. Some of the Front Desk Clerks were not too sure as to what to do in certain situations. They were not proactive. The toilet bowl had a crack in it. One of the two cups left in my room to make coffee was chipped. Under the bed was not properly cleaned prior to our arrival. Some of the guests were not on their best behavior around other guests. Police Presence was required on one of the evenings we were there.
Pros: Food - was excellent, Staff - Very helpful and understanding Entertainment - Was done before it got too late Room Attendants - Most were very good and went the extra mile for the guests. The Shop Clerk inside the hotel was very helpful. Cons - There were two pools - One was kept great and the other quiet pool had leaves and particulars in the water. There was no direct access to the peach and you have to take a bus to get to it. That was a bummer. Some of the Front Desk Clerks were not too sure as to what to do in certain situations. They were not proactive. The toilet bowl had a crack in it. One of the two cups left in my room to make coffee was chipped. Under the bed was not properly cleaned prior to our arrival. Some of the guests were not on their best behavior around other guests. Police Presence was required on one of the evenings we were there.
6
Angela
20 août 2025
·
A séjourné 3 nuits
Food choices were horrible! Check in was great, thereafter was horrible! Wait staff could not understand English. The only waitstaff was great were Delfino and Santos at the bar. Everyone else was not great! Our anniversary ended up horribly due to us not being accommodated for the restaurant. We kept trying to make a reservation but were told we couldn’t and then when we tried to get food, was told we needed a reservation! Our first experience at a RIU resort was not great at all!
Food choices were horrible! Check in was great, thereafter was horrible! Wait staff could not understand English. The only waitstaff was great were Delfino and Santos at the bar. Everyone else was not great! Our anniversary ended up horribly due to us not being accommodated for the restaurant. We kept trying to make a reservation but were told we couldn’t and then when we tried to get food, was told we needed a reservation! Our first experience at a RIU resort was not great at all!
2
MARCO ANTONIO
31 mars 2024
·
A séjourné 1 nuit
La propiedad está bien solo es el personal de recepción son muy groseras mienten y te tratan muy mal principalmente las dos chicas que están el domingo 31 a las 12 pm no se como se llaman
La propiedad está bien solo es el personal de recepción son muy groseras mienten y te tratan muy mal principalmente las dos chicas que están el domingo 31 a las 12 pm no se como se llaman
8
Christine
26 avr. 2025
·
A séjourné 4 nuits
Very nice, staff was excellent. Could have had a bit more entertainment but overall great stay and would use Riu again!
Very nice, staff was excellent. Could have had a bit more entertainment but overall great stay and would use Riu again!
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Emplacement
Pas situé en bord de mer ; l'accès se fait par une navette de 10 à 15 minutes qui circule généralement toutes les 30 minutes et s'arrête en début de soirée. Les clients apprécient le cadre sûr et clos ainsi que la proximité de la Quinta Avenida (Fifth Avenue), mais il n'est pas pratique de se rendre à la plage à pied.
Avis de voyageur à ce sujet
8
Isabelle
5 mars 2024
·
A séjourné 3 nuits
Un petit resort tout inclus avec tout à proximité sauf la plage. Nous devions prendre un autobus qui passe à chaque demi-heure pour se rendre à la plage (12 minutes). Quelques fois, l’autobus est plein, nous devons attendre le prochain. Le vendredi soir, super party au RIU Tequila. Attention, encore une fois, autobus au demi-heure, rien ne se fait à pieds. Le buffet correct mais décevant pour le Mexique. 2 petites piscines. Une tranquille et l’autre pour la famille. Le kid club était fermé.
Un petit resort tout inclus avec tout à proximité sauf la plage. Nous devions prendre un autobus qui passe à chaque demi-heure pour se rendre à la plage (12 minutes). Quelques fois, l’autobus est plein, nous devons attendre le prochain. Le vendredi soir, super party au RIU Tequila. Attention, encore une fois, autobus au demi-heure, rien ne se fait à pieds. Le buffet correct mais décevant pour le Mexique. 2 petites piscines. Une tranquille et l’autre pour la famille. Le kid club était fermé.
10
Eduardo
22 nov. 2024
·
A séjourné 1 nuit
Todo excelente, buena opción y servicio, excelente relación calidad precio y muy cerca de la 5ta avenida para también salir a pasear y conocer playa del carmen
Todo excelente, buena opción y servicio, excelente relación calidad precio y muy cerca de la 5ta avenida para también salir a pasear y conocer playa del carmen
6
Jose
4 janv. 2023
·
A séjourné 19 360 nuits
The property is far away from the beach. The bus ride takes about 14 minutes to get to the beach and is only limited to the daytime. You'll have to walk about 25-30 minutes or pay a cab if you want a night stroll on the beach.
The property is far away from the beach. The bus ride takes about 14 minutes to get to the beach and is only limited to the daytime. You'll have to walk about 25-30 minutes or pay a cab if you want a night stroll on the beach.
10
Carole
4 janv. 2024
·
A séjourné 7 nuits
Site de grandeur humaine. Hôtel familial et convivial. L'équipe et l'animation est A . Cet hôtel n'est pas sur le bord de la mer mais la navette nous y amène au 30 minutes et le Riu Lupita a une station pour le lunch et la plage. Nous avons adoré notre séjour. Je vous le recommande.
Site de grandeur humaine. Hôtel familial et convivial. L'équipe et l'animation est A . Cet hôtel n'est pas sur le bord de la mer mais la navette nous y amène au 30 minutes et le Riu Lupita a une station pour le lunch et la plage. Nous avons adoré notre séjour. Je vous le recommande.
6
Sharnita
4 oct. 2025
·
A séjourné 4 nuits
I recently stayed at this hotel resort and had a mixed experience. On the plus side, the service was amazing from start to finish. We received a welcome drink, and the guest services team was super helpful. However, the food was just okay - nothing spectacular. One thing to note is that the resort isn't directly on the beach, and you'll need to catch a shuttle that runs on a limited schedule. The pool was nice, but the hours were restricted, and I wished it was open 24/7 with swim-at-your-own-risk signs. The rooms were clean but basic, and the beds were extremely hard - almost rock-hard. The bathrooms were decent, but nothing to write home about. Overall, the pros outweighed the cons for us, but I’d recommend being aware of these details before booking. I met some great people while traveling here. I would book again if needed to make a last minute trip.
I recently stayed at this hotel resort and had a mixed experience. On the plus side, the service was amazing from start to finish. We received a welcome drink, and the guest services team was super helpful. However, the food was just okay - nothing spectacular. One thing to note is that the resort isn't directly on the beach, and you'll need to catch a shuttle that runs on a limited schedule. The pool was nice, but the hours were restricted, and I wished it was open 24/7 with swim-at-your-own-risk signs. The rooms were clean but basic, and the beds were extremely hard - almost rock-hard. The bathrooms were decent, but nothing to write home about. Overall, the pros outweighed the cons for us, but I’d recommend being aware of these details before booking. I met some great people while traveling here. I would book again if needed to make a last minute trip.
8
Suzanne
21 mars 2024
·
A séjourné 7 nuits
I liked the fact that it was a smaller resort. I wish the beach would off been closer to the resort.
I liked the fact that it was a smaller resort. I wish the beach would off been closer to the resort.
8
Libert Andrea celeste
10 juin 2024
·
A séjourné 5 nuits
Es un lugar muy bueno, es mucho más económico que los que están a pie de playa y cuenta con beach club para estar ahí en la playa, el transporte sale cada 30 minutos y no tiene costo extra. La vdd vale muchísimo la pena
Es un lugar muy bueno, es mucho más económico que los que están a pie de playa y cuenta con beach club para estar ahí en la playa, el transporte sale cada 30 minutos y no tiene costo extra. La vdd vale muchísimo la pena
10
ihar
12 déc. 2023
·
A séjourné 8 nuits
Отель Руи Лупита оставил положительное впечатление. Расположен не на первой линии но есть трансфер каждые полчаса .Занимает 10 минут. Но можно за 10 минут дойти до пляжа через гольф поле. Трансфер позволяет выйти рядом с городом но надо учитывать что трансфер только до 19 часов. Далее надо будет использовать такси 150 пессо. Сувениры в городе дорогие. Оптимально покупать за наличные в Чиченице. Питание в отеле великолепное .Выбор хороший. Ресторан со стейками находится на пляже и туда есть трансфер. Сам ужин занимает более двух часов . Стейк достойный, но не стоит на мой взгляд потраченного времени. В основном ресторане разнообразнее питание. Анимация средняя. Пенная тасовка в бассейне весело. Выезд на вечеринку в Рупиту соседнюю -весело и для разнообразия не плохо. В отеле есть возможность оставить вещи перед вылетом и пользоваться услугами отеля а потом принять душ. Из развлечений есть волейбол и настольный тенис и другая активность. Спиртное разнообразное и большой выбор коктейлей. Вечеринки с караоке на любителя. На пляже лежаков хватает но находятся они под пальмами и чтобы укрыться от солнца приходится их постоянно передвигать. Море не всегда спокойное но не глубокое. В ноябре водорослей было мало. На территории отеля и пляжа безопасно. Могу рекомендовать отель в соотношении цена-качество.
Отель Руи Лупита оставил положительное впечатление. Расположен не на первой линии но есть трансфер каждые полчаса .Занимает 10 минут. Но можно за 10 минут дойти до пляжа через гольф поле. Трансфер позволяет выйти рядом с городом но надо учитывать что трансфер только до 19 часов. Далее надо будет использовать такси 150 пессо. Сувениры в городе дорогие. Оптимально покупать за наличные в Чиченице. Питание в отеле великолепное .Выбор хороший. Ресторан со стейками находится на пляже и туда есть трансфер. Сам ужин занимает более двух часов . Стейк достойный, но не стоит на мой взгляд потраченного времени. В основном ресторане разнообразнее питание. Анимация средняя. Пенная тасовка в бассейне весело. Выезд на вечеринку в Рупиту соседнюю -весело и для разнообразия не плохо. В отеле есть возможность оставить вещи перед вылетом и пользоваться услугами отеля а потом принять душ. Из развлечений есть волейбол и настольный тенис и другая активность. Спиртное разнообразное и большой выбор коктейлей. Вечеринки с караоке на любителя. На пляже лежаков хватает но находятся они под пальмами и чтобы укрыться от солнца приходится их постоянно передвигать. Море не всегда спокойное но не глубокое. В ноябре водорослей было мало. На территории отеля и пляжа безопасно. Могу рекомендовать отель в соотношении цена-качество.
6
Grace Eboselume
27 mai 2025
·
A séjourné 3 nuits
Budget friendly, no beach on site
Budget friendly, no beach on site
8
Olga
13 nov. 2024
·
A séjourné 8 nuits
Overall it was good, staff and dining was super. The flip point is that it’s rather far away from the oceanfront and area around the resort is not suitable for walking due to golf club property.
Overall it was good, staff and dining was super. The flip point is that it’s rather far away from the oceanfront and area around the resort is not suitable for walking due to golf club property.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Repas
La nourriture et les boissons sont incohérentes : beaucoup citent un choix limité ou un goût médiocre, peu d'options entre les repas et des boissons de qualité inférieure. Les restaurants de spécialités ont une capacité limitée et des files d'attente tôt, et les établissements du club de plage ferment tôt.
Avis de voyageur à ce sujet
6
Garland
5 août 2025
·
A séjourné 4 nuits
Food choices wasnt that good.
Food choices wasnt that good.
4
Essence
20 juil. 2024
·
A séjourné 3 nuits
The food was not good. The restaurants were first come first serve. The food that was available for 24 hours was HORRIBLE
The food was not good. The restaurants were first come first serve. The food that was available for 24 hours was HORRIBLE
6
Teal
5 mai 2024
·
A séjourné 4 nuits
Property and grounds were very pretty and in great condition. Staff were very friendly and attentive. Food presentation was pretty but flavor was terrible. Food was either over cooked, over salted, flavorless and just not good. Drinks weren’t that great either. There also is a really gross smell around the bar (we were thinking it must be the drainage system) that smelled like a combo of body odor and fish sauce. Gym facility was perfect for what was needed (weights, treadmill, elliptical, trx). The beach (there’s an 15 min bus between this resort and the next Riu on the beach) was pretty and had a nice lady out. Overall, it worked for the quick getaway we wanted but it was too bad the food was no good.
Property and grounds were very pretty and in great condition. Staff were very friendly and attentive. Food presentation was pretty but flavor was terrible. Food was either over cooked, over salted, flavorless and just not good. Drinks weren’t that great either. There also is a really gross smell around the bar (we were thinking it must be the drainage system) that smelled like a combo of body odor and fish sauce. Gym facility was perfect for what was needed (weights, treadmill, elliptical, trx). The beach (there’s an 15 min bus between this resort and the next Riu on the beach) was pretty and had a nice lady out. Overall, it worked for the quick getaway we wanted but it was too bad the food was no good.
8
PASCUAL
8 août 2024
·
A séjourné 3 nuits
Buen hotel con adecuada relación calidad precio, las habitaciones con lo suficiente de espacio y equipo, aunque las camas un poco duras e incomodas. La comida adecuada, no es premium, pero por el costo esta mas que adecuado, hay un restaurante de cortes con reservación con un horario reducido y poca espacio, solo 40 personas, solo puedes reservar a las 7am y en 10 minutos se acaba el cupo, pero si hay grupos, con 2 o 3 personas que reserven se acabo el cupo para el día. Las albercas y el ambiente en general en excelente estado, el club de playa igualmente con buen servicio y espacio. El trato del personal muy amable y servicial, sin duda hace que pases por alto los detalles como el confort de las habitaciones. y la variedad de opciones de alimentos, pero sin duda es un buen hotel al que se puede volver sin ningun problema.
Buen hotel con adecuada relación calidad precio, las habitaciones con lo suficiente de espacio y equipo, aunque las camas un poco duras e incomodas. La comida adecuada, no es premium, pero por el costo esta mas que adecuado, hay un restaurante de cortes con reservación con un horario reducido y poca espacio, solo 40 personas, solo puedes reservar a las 7am y en 10 minutos se acaba el cupo, pero si hay grupos, con 2 o 3 personas que reserven se acabo el cupo para el día. Las albercas y el ambiente en general en excelente estado, el club de playa igualmente con buen servicio y espacio. El trato del personal muy amable y servicial, sin duda hace que pases por alto los detalles como el confort de las habitaciones. y la variedad de opciones de alimentos, pero sin duda es un buen hotel al que se puede volver sin ningun problema.
6
Diana
3 févr. 2026
·
A séjourné 1 nuit
la comida muy mala
la comida muy mala
6
Shannon
11 févr. 2025
·
A séjourné 4 nuits
the food was amazing I liked the relaxed atmosphere I like that the rules were not over the top restrictive and and the staff were great especially the entertainment staff and main bartenders. The silent disco was so fun so was the foam party. The night club/disco only played Spanish music shower tiles were really nice in my room and the ac was good my bed was comfortable and the drinks were good.
the food was amazing I liked the relaxed atmosphere I like that the rules were not over the top restrictive and and the staff were great especially the entertainment staff and main bartenders. The silent disco was so fun so was the foam party. The night club/disco only played Spanish music shower tiles were really nice in my room and the ac was good my bed was comfortable and the drinks were good.
4
David
8 févr. 2024
·
A séjourné 6 nuits
The property doesn’t have immediate access to the beach! The restaurant and bar in the beach area closed at 5 pm so if you plan to stay for the Sunset no food or drinks will be available and you will have no transportation from the hotel to take you back. The beds are extremely firm making it very difficult to sleep. We were offered a mattress topper that helped a lot.
The property doesn’t have immediate access to the beach! The restaurant and bar in the beach area closed at 5 pm so if you plan to stay for the Sunset no food or drinks will be available and you will have no transportation from the hotel to take you back. The beds are extremely firm making it very difficult to sleep. We were offered a mattress topper that helped a lot.
6
Angela
20 août 2025
·
A séjourné 3 nuits
Food choices were horrible! Check in was great, thereafter was horrible! Wait staff could not understand English. The only waitstaff was great were Delfino and Santos at the bar. Everyone else was not great! Our anniversary ended up horribly due to us not being accommodated for the restaurant. We kept trying to make a reservation but were told we couldn’t and then when we tried to get food, was told we needed a reservation! Our first experience at a RIU resort was not great at all!
Food choices were horrible! Check in was great, thereafter was horrible! Wait staff could not understand English. The only waitstaff was great were Delfino and Santos at the bar. Everyone else was not great! Our anniversary ended up horribly due to us not being accommodated for the restaurant. We kept trying to make a reservation but were told we couldn’t and then when we tried to get food, was told we needed a reservation! Our first experience at a RIU resort was not great at all!
8
DANIEL
6 mai 2025
·
A séjourné 2 nuits
Un lugar agradable, solo que despues de las 9pm ya no hay opciones de comida o snacks, el Beach Club fue lo mejor
Un lugar agradable, solo que despues de las 9pm ya no hay opciones de comida o snacks, el Beach Club fue lo mejor
2
Robert Carl
30 sept. 2025
·
A séjourné 14 nuits
Horrible hotel. First is was dirty, towels smell, roaches in the room, dirty pool. Then the buffet is garbage with the same things you don’t want to eat all the time and the people that work there are rude, wont even let you take a bowl of fruit to your room without harrassing you about it and asking you questions that don’t apply. One of the things I like es was that they have cats but they ruined that because I think my wife and I are the only ones who des then for 2 weeks except for when I specifically asked the staff to feed them and they acted like I was crazy. Thats maybe half of the horrible stuff. Any other hotel is better, don’t waist your money
Horrible hotel. First is was dirty, towels smell, roaches in the room, dirty pool. Then the buffet is garbage with the same things you don’t want to eat all the time and the people that work there are rude, wont even let you take a bowl of fruit to your room without harrassing you about it and asking you questions that don’t apply. One of the things I like es was that they have cats but they ruined that because I think my wife and I are the only ones who des then for 2 weeks except for when I specifically asked the staff to feed them and they acted like I was crazy. Thats maybe half of the horrible stuff. Any other hotel is better, don’t waist your money
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
10
Chantal
20 avr. 2026
·
A séjourné 7 nuits
Tout était au-delà de nos espérances. Très agréablement surpris.
Tout était au-delà de nos espérances. Très agréablement surpris.
10
Gagnant
18 mars 2026
·
A séjourné 7 nuits
Hotel impeccable tres a notre gout
Hotel impeccable tres a notre gout
6
Damari
7 mars 2026
·
A séjourné 2 nuits
Si
Si
10
Abdelwahab
4 févr. 2026
·
A séjourné 6 nuits
La chambre est grande et spacieuse dotée d'un lit king size nous avons eu la chance d'avoir une chambre à étage comme nous l'avions spécifié de la réservation. Le ménage est fait tous les jours ma chambre a toujours été impeccable
La chambre est grande et spacieuse dotée d'un lit king size nous avons eu la chance d'avoir une chambre à étage comme nous l'avions spécifié de la réservation. Le ménage est fait tous les jours ma chambre a toujours été impeccable
10
Carole
15 sept. 2025
·
A séjourné 1 nuit
Tout etait parfait
Tout etait parfait
Politiques de l’établissement
Arrivée
Départ
De 15:00 à 00:00
Avant 12:00
Vous avez une question ?
Les réponses instantanées de l'IA sont basées sur les informations de l'hôtel
Prix pour les dates à venir
septembre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
octobre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
Moins cher
Plus cher
Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.
Prix en USD pour 2 voyageurs, mis à jour quotidiennement.
- 2026-09-18: NO DATA
- 2026-09-19: NO DATA
- 2026-09-20: 337.76600182495116USD
- 2026-09-21: 336.46326423950194USD
- 2026-09-22: 335.7638327392578USD
- 2026-09-23: 335.78383551330563USD
- 2026-09-24: 335.78383551330563USD
- 2026-09-25: 336.7849200561523USD
- 2026-09-26: 335.78383551330563USD
- 2026-09-27: 338.42830032958983USD
- 2026-09-28: 453.39755461120603USD
- 2026-09-29: 336.46326423950194USD
- 2026-09-30: 159.77553821105957USD
- 2026-10-01: 338.42830032958983USD
- 2026-10-02: 336.5500713745117USD
- 2026-10-03: 370.94997341003415USD
- 2026-10-04: 336.5500713745117USD
- 2026-10-05: 369.8471584716797USD
- 2026-10-06: 339.78817368469237USD
- 2026-10-07: 373.1221485595703USD
- 2026-10-08: 338.7870891418457USD
- 2026-10-09: 338.42830032958983USD
- 2026-10-10: 373.1221485595703USD
- 2026-10-11: 338.7870891418457USD
- 2026-10-12: 373.1221485595703USD
- 2026-10-13: 159.77553821105957USD
- 2026-10-14: 373.1221485595703USD
- 2026-10-15: 374.374301196289USD
- 2026-10-16: 336.5500713745117USD
- 2026-10-17: 336.5500713745117USD
- 2026-10-18: 373.1221485595703USD
- 2026-10-19: 338.7870891418457USD
- 2026-10-20: 374.374301196289USD
- 2026-10-21: 457.8330208740234USD
- 2026-10-22: 334.78275097045895USD
- 2026-10-23: 553.5165882965088USD
- 2026-10-24: 506.1453952423095USD
- 2026-10-25: 336.7849200561523USD
- 2026-10-26: 412.21089700622554USD
- 2026-10-27: 446.82659078979486USD
- 2026-10-28: 404.85870400085446USD
- 2026-10-29: 451.29964545288084USD
- 2026-10-30: 451.29964545288084USD
- 2026-10-31: 541.3648154846192USD
- 2026-11-01: 546.2486451538085USD
- 2026-11-02: 545.229554611206USD
- 2026-11-03: 567.4501493682861USD
- 2026-11-04: 673.2612859374999USD
- 2026-11-05: 611.0821548583984USD
- 2026-11-06: 667.8937464538574USD
- 2026-11-07: 674.5134385742188USD
- 2026-11-08: 547.525354611206USD
- 2026-11-09: 611.2403554321288USD
- 2026-11-10: NO DATA
- 2026-11-11: 611.0821548583984USD
- 2026-11-12: NO DATA
- 2026-11-13: 615.0864930297851USD
- 2026-11-14: 545.9421227844238USD
- 2026-11-15: 616.0875425415038USD
- 2026-11-16: 540.637954611206USD
- 2026-11-17: 611.0821548583984USD
- 2026-11-18: 611.0821548583984USD
Le personnel de la réception vous accueillera sur place. Les informations fournies par l’hébergement peuvent être traduites à l’aide d’outils de traduction automatique. Cet hébergement n’accepte pas les changements de nom sur les réservations. Le nom indiqué sur la réservation doit correspondre au nom du client qui s’enregistre et séjourne dans l’hébergement ; une pièce d’identité avec photo est requise
L’enregistrement doit être effectué par une personne âgée d’au moins 18 ans.
- Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
- Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
- Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
- Le nom inscrit sur la carte de crédit présentée comme garantie à l'arrivée doit correspondre au nom de la personne ayant effectué la réservation
- Cet hébergement accepte les cartes de crédit ; espèces non acceptées
- Cet hébergement se réserve le droit de procéder à une pré-autorisation sur votre carte de paiement avant votre arrivée.
- Cet hébergement comprend les dispositifs de sécurité suivants : un extincteur, un détecteur de fumée et une trousse de secours
- Cet hébergement comporte des espaces extérieurs comme des balcons, des patios ou des terrasses potentiellement non adaptés aux enfants. Si vous avez des questions, nous vous recommandons de contacter l'hébergement avant votre arrivée afin de savoir s'il peut vous accueillir dans une chambre adéquate.
- Veuillez noter que les normes culturelles et les règles pour les voyageurs peuvent différer selon le pays et l'hébergement. Les règles mentionnées sont fournies par l'hébergement
- En raison des réglementations gouvernementales mexicaines, les complexes Riu Hotels and Resorts n'effectueront plus le change des dollars américains en pesos mexicains dans leurs établissements situés au Mexique.
- Pour les massages et les soins spa, les réservations doivent être effectuées en contactant cet hébergement avant votre arrivée, au moyen des coordonnées fournies dans la confirmation de réservation.
- Seules les personnes enregistrées peuvent accéder aux chambres.
- Les animaux de compagnie, y compris les animaux d'assistance, ne sont pas acceptés dans cet hébergement.
- Une voiture n'est pas nécessaire pour accéder à l'hébergement et se déplacer pendant le séjour.
Équipements populaires
Parking
Restaurant
Piscine
Chambres non-fumeurs
Organisation d'excursions
Courts de tennis
Activités
Piscine
Courts de tennis
Jardin
Parcours de golf (à proximité)
Planche à voile
Piscine pour enfants
Piscine extérieure
Musique live
Evening Entertainment
Mobilier d'extérieur
Pool (Seasonal Outdoor)
Tennis de table
Terrasse
Fitness Center (nearby)
Parking
Parking
Parking gratuit
Parking Onsite
Général
Restaurant
Chambres non-fumeurs
Massage
Spa et centre de bien-être
Salon de coiffure/Beauté
Club pour enfants
Chambre familiale
Beach Sun Loungers
Snack Bar/Deli
Services
Organisation d'excursions
Ménage
Distributeur automatique de billets
Location de vélos
Zone fumeurs
Laverie
24-Hour Front Desk
Connexion Internet
Wi-fi gratuit