Palmaïa The House of AïA All Inclusive Wellness Resort
687 $US
/nuit
Moyenne pour septembre
Prix pour Palmaïa The House of AïA All Inclusive Wellness Resort
Sélectionnez les dates pour voir les prix et les disponibilités
687 $US
/nuit
Moyenne pour septembre
Prix moyens mensuels
À Palmaïa The House of AïA All Inclusive Wellness Resort, les prix par nuit s'élèvent en moyenne à 687 $US pendant le mois le moins cher (septembre) et à 1 081 $US pendant le mois le plus cher (février), sur la base des 12 derniers mois.
| Mois | Prix moyen |
|---|---|
| janvier | 934 $US |
| février | 1 081 $US |
| mars | 1 008 $US |
| avril | 956 $US |
| mai | 848 $US |
| juin | 818 $US |
| juillet | 783 $US |
| août | 759 $US |
| septembre | 687 $US |
| octobre | 736 $US |
| novembre | 821 $US |
| décembre | 832 $US |
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sept. · 687 $US
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Le plus cher : février (env. 1 081 $US)
Le moins cher : septembre (env. 687 $US)
À propos de cet établissement
Rejoignez le spa de l'hébergement, un centre bien-être qui propose des massages, des soins corporels et des soins du visage, et permettez qu'on prenne soin de vous. N'hésitez surtout pas à profiter des nombreuses infrastructures de loisirs ...
Équipements
Rejoignez le spa de l'hébergement, un centre bien-être qui propose des massages, des soins corporels et des soins du visage, et permettez qu'on prenne soin de vous. N'hésitez surtout pas à profiter des nombreuses infrastructures de loisirs qui incluent notamment 6 piscines extérieures et un centre de remise en forme ouvert 24 h/24. Parmi les services et équipements offerts par cet hébergement vous trouvez également l'accès Wi-Fi à Internet gratuit, un service de conciergerie et un salon de coiffure.
Services de l'établissement
Les équipements et services proposés incluent un service de nettoyage à sec / blanchisserie, une réception ouverte 24 h/24 et un personnel polyglotte. Un parking gratuit est disponible dans l'enceinte de l'hébergement.
Repas
Vous découvrirez de nombreuses spécialités Cuisine méditerranéenne proposée par MAR DE OLIVO, l'un des 4 restaurants de cet hébergement tout inclus ou profitez du service d'étage 24 h/24, idéal pour une soirée cocooning en amoureux ou en solo. Si vous avez un petit creux pendant la journée, vous trouverez aussi un café sur place. Étant donné que l'hébergement propose un bar à la plage, vous pouvez faire une petite pause fraîcheur autant de fois que vous le souhaitez. N'hésitez pas non plus à aller prendre un verre dans un de ses 3 bars/lounges ou de ses 2 bars en milieu de piscine.
Chambres
Les 234 chambres de l'hébergement vous invitent à la détente et comprennent des articles gratuits dans le mini-bar et une machine à espresso. Les chambres sont dotées d'un balcon ou patio aménagé. Une télévision connectée 50 pouces avec chaînes numériques assure votre divertissement et l'accès Wi-Fi à Internet gratuit vous permet de rester en contact avec le reste du monde. Les salles de bain comprennent des articles de toilette de luxe et un sèche-cheveux.
Emplacement
En choisissant Palmaïa-The House of AïA: All Inclusive Wellness Resort à Playa del Carmen (Playacar), vous serez à 3 min en voiture de Piste Cyclable sur Paseo Xaman-Ha et à 7 min de Volière de Xaman Ha. Cet hébergement tout inclus se trouve à 4,1 km de Rue commerçante Quinta Avenida et à 4,2 km de Terminal maritime Playa del Carmen.
À proximité
Plage de Playacar(0.1 miles)
Piste Cyclable sur Paseo Xaman-Ha(0.9 miles)
Parcours de golf de Mahi(1.4 miles)
Ruines Mayas de Playacar(1.7 miles)
Volière de Xaman Ha(2 miles)
Club de golf Playacar(2.1 miles)
Terminal maritime Playa del Carmen(2.2 miles)
Centre commercial Paseo del Carmen(2.2 miles)
Centre Commercial Centro Maya(2.3 miles)
Plaza Paraiso(2.3 miles)
Rue commerçante Quinta Avenida(2.3 miles)
Portail Maya(2.3 miles)
Parc des Fondateurs(2.3 miles)
Plage principale de Playa del Carmen(2.4 miles)
Musée Frida Kahlo(2.6 miles)
Aéroport international Cozumel (CZM)(19.6 miles)
Aéroport international de Cancún (CUN)(37.8 miles)
Parking
Navette aéroport
Restaurant
Piscine
Service en chambre
Service de voiturier
Emplacement
Paseo Xaman - Ha Manzana1, Fracc Playacar, Zone hôtelière de Playacar, Playa del Carmen, Mexique
Plage de Playacar (0.1 miles)
Piste Cyclable sur Paseo Xaman-Ha (0.9 miles)
Parcours de golf de Mahi (1.4 miles)
Ruines Mayas de Playacar (1.7 miles)
Volière de Xaman Ha (2 miles)
Club de golf Playacar (2.1 miles)
Options de chambre
5
King Suite with Bathtub Ocean View
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
534 ft²
Balcon ou patioClimatisationWi-Fi (gratuit)Salon séparéBaignoire à remous privée intérieureBaignoire à remous privée
6
King Suite
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
538 ft²
Balcon ou patioClimatisationWi-Fi (gratuit)Salon séparé
5
Swim Out Queen Suite
Détails de la chambre
2 Grands Lits Doubles
Couchages 3
534 ft²
Balcon ou patioClimatisationWi-Fi (gratuit)Salon séparé
9
Swim Out Meditation Suite
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
710 ft²
Balcon ou patioClimatisationWi-Fi (gratuit)Salon séparéBaignoire à remous privée intérieureBaignoire à remous privée
5
Queen Suite
Détails de la chambre
2 Grands Lits Doubles
Couchages 3
534 ft²
Balcon ou patioClimatisationWi-Fi (gratuit)Salon séparé
6
King Suite Ocean View
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
534 ft²
Balcon ou patioClimatisationWi-Fi (gratuit)Salon séparé
5
Family King Suite Ocean View
Détails de la chambre
1 Très Grand Lit Double
et 1 Lit Superposé
Couchages 2
534 ft²
Balcon ou patioClimatisationWi-Fi (gratuit)Salon séparé
8
Meditation Suite Ocean View
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
712 ft²
Balcon ou patioClimatisationWi-Fi (gratuit)Salon séparéBaignoire à remous privée intérieureBaignoire à remous privée
6
Swim Out King Suite with Bathtub
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
534 ft²
Balcon ou patioClimatisationWi-Fi (gratuit)Salon séparéBaignoire à remous privée intérieureBaignoire à remous privée
8
Family Master Suite Ocean View
Détails de la chambre
1 Très Grand Lit Double
et 1 Lit Superposé
Couchages 2
712 ft²
Balcon ou patioClimatisationWi-Fi (gratuit)Salon séparéBaignoire à remous privée intérieureBaignoire à remous privée
6
Family Master Suite
Détails de la chambre
1 Très Grand Lit Double
et 1 Lit Superposé
Couchages 2
710 ft²
Balcon ou patioClimatisationWi-Fi (gratuit)Salon séparéBaignoire à remous privée intérieureBaignoire à remous privée
7
Swim Out Family Master Suite
Détails de la chambre
1 Très Grand Lit Double
et 1 Lit Superposé
Couchages 2
710 ft²
Balcon ou patioClimatisationWi-Fi (gratuit)Salon séparéBaignoire à remous privée intérieureBaignoire à remous privée
6
Family King Suite
Détails de la chambre
1 Très Grand Lit Double
et 1 Lit Superposé
Couchages 2
534 ft²
Balcon ou patioClimatisationWi-Fi (gratuit)Salon séparé
5
Queen Suite Ocean View
Détails de la chambre
2 Grands Lits Doubles
Couchages 3
534 ft²
Balcon ou patioClimatisationWi-Fi (gratuit)Salon séparé
7
Meditation Suite
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
710 ft²
Balcon ou patioClimatisationWi-Fi (gratuit)Salon séparéBaignoire à remous privée intérieureBaignoire à remous privée
Avis des voyageurs sur Palmaïa The House of AïA All Inclusive Wellness Resort
9.6
Exceptionnel
Basé sur 664 avis vérifiés
Ce qu'en disent des voyageurs
Résumé généré par l'IA basé sur les avis récents des voyageurs
D'après de nombreux avis, Palmaïa The House of AïA All Inclusive Wellness Resort est salué pour son cadre paisible en bord de mer, au cœur d'une jungle luxuriante, son personnel chaleureux et ses Guides Nomades, sa cuisine à base de plantes exceptionnelle avec quelques options non végétaliennes, ainsi que ses activités variées de yoga, de méditation et de bien-être.
Lire plusCes informations vous ont-elles été utiles ?
Ce qu'en disent des voyageurs
D'après de nombreux avis, Palmaïa The House of AïA All Inclusive Wellness Resort est salué pour son cadre paisible en bord de mer, au cœur d'une jungle luxuriante, son personnel chaleureux et ses Guides Nomades, sa cuisine à base de plantes exceptionnelle avec quelques options non végétaliennes, ainsi que ses activités variées de yoga, de méditation et de bien-être.
La plupart des clients trouvent les chambres modernes et confortables, la plage et les piscines magnifiques, et la propriété propre et bien entretenue. Les principaux inconvénients signalés sont les ouvertures limitées des restaurants et le manque de divertissements en basse saison, un service parfois lent ou incohérent, une salle de sport modeste et moins de choix non végétaliens. Idéal pour les voyageurs qui préfèrent une expérience tout compris tranquille et revitalisante.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Équipements
Plusieurs piscines, une belle plage avec des cabanas, des cours de bien-être quotidiens, des vélos, des bars et le Spa Atlantis reçoivent constamment des éloges. Les points négatifs soulignés dans les avis incluent les fermetures hors saison ou lors d'événements privés, l'équipement limité de la salle de sport, le manque occasionnel de transats et les soirées calmes avec un minimum de divertissements.
Avis de voyageur à ce sujet
8
Ronald
11 mars 2023
·
A séjourné 5 nuits
The staff in this hotel is extremely friendly and attentive. The food was delicious in every single restaurant (even the plant based dishes). There were plenty of activities to do during the day. The beach is just so beautiful and facilities are well cared for and enjoyable. However, I went to this hotel for the wellness concept and had in mind getting in the spa for pampering. I found all the treatments outrageously; around €400 for the cheapest massage (not even in a 5* hotel in Dublin or London). It destroyed my expectation and frankly found this as rip-off. The bar in the pool is not minded by the staff. I had to go to the restaurant or beach bar every time to get drinks. Also, the pool bar didn’t have tonic water for 3 days in a row, so I couldn’t get a basic gin/vodka tonic. Wine with dinners were not great and we would have expected betters options for the inclusive price. There is no entertainment at night and the music is turned off really early (9pm). Last drinks are 11pm. Lastly, there weren’t many fresh juice options but orange, the rest of options were processed juices. I think it went against the natural concept of the resort. With all this said, we truly enjoyed the resort but certainly would expect a bit more when paying these prices. To stay and additional night was more than 1275 USD.
The staff in this hotel is extremely friendly and attentive. The food was delicious in every single restaurant (even the plant based dishes). There were plenty of activities to do during the day. The beach is just so beautiful and facilities are well cared for and enjoyable. However, I went to this hotel for the wellness concept and had in mind getting in the spa for pampering. I found all the treatments outrageously; around €400 for the cheapest massage (not even in a 5* hotel in Dublin or London). It destroyed my expectation and frankly found this as rip-off. The bar in the pool is not minded by the staff. I had to go to the restaurant or beach bar every time to get drinks. Also, the pool bar didn’t have tonic water for 3 days in a row, so I couldn’t get a basic gin/vodka tonic. Wine with dinners were not great and we would have expected betters options for the inclusive price. There is no entertainment at night and the music is turned off really early (9pm). Last drinks are 11pm. Lastly, there weren’t many fresh juice options but orange, the rest of options were processed juices. I think it went against the natural concept of the resort. With all this said, we truly enjoyed the resort but certainly would expect a bit more when paying these prices. To stay and additional night was more than 1275 USD.
10
Marco Antonio
11 nov. 2025
·
A séjourné 4 nuits
This is our 2nd time visiting Palmaia and it was just as magical as the first visit 3 years ago. Everything about our stay was amazing. The rituals that we attended were Yoga, Cacao ceremony, Fermentation class (bread making), and watercolor painting. We highly recommend these activities. Shout out to Mauricio! He has a lot of knowledge regarding fermentation and cooking. We also booked a spa service at Atlantis and it was relaxing and rejuvinating. We were surpised by monkeys outside of the spa waiting area, which added a wonderful surpise to the peacefulness of the space. Every meal was delcious and was matched by top notch service. Special shout out to our waiters Luis and Alejandro. Ismael at Eolo was also great! We loved hanging out at the bar in the evening next to the fire and listening to music. The entire crew including our nomad guides (Karen and Andres) were extremely gracious, kind, and accomodating. Thank you for taking great care of us! We loved every minute of our visit.
This is our 2nd time visiting Palmaia and it was just as magical as the first visit 3 years ago. Everything about our stay was amazing. The rituals that we attended were Yoga, Cacao ceremony, Fermentation class (bread making), and watercolor painting. We highly recommend these activities. Shout out to Mauricio! He has a lot of knowledge regarding fermentation and cooking. We also booked a spa service at Atlantis and it was relaxing and rejuvinating. We were surpised by monkeys outside of the spa waiting area, which added a wonderful surpise to the peacefulness of the space. Every meal was delcious and was matched by top notch service. Special shout out to our waiters Luis and Alejandro. Ismael at Eolo was also great! We loved hanging out at the bar in the evening next to the fire and listening to music. The entire crew including our nomad guides (Karen and Andres) were extremely gracious, kind, and accomodating. Thank you for taking great care of us! We loved every minute of our visit.
8
Charles
8 janv. 2023
·
A séjourné 5 nuits
Good: Food quality, service, spa. Bad: Not enough beach / pool chairs for guests (staff did nothing to prohibit the ‘reserving / holding’ of spaces with towels early in the morning so no one could use the empty seating areas … shame on fellow guests), lots of kids, a bit understaffed (waiters). Resort a bit big for my tastes. Overall rating: 8.5 (very, very good; but not great).
Good: Food quality, service, spa. Bad: Not enough beach / pool chairs for guests (staff did nothing to prohibit the ‘reserving / holding’ of spaces with towels early in the morning so no one could use the empty seating areas … shame on fellow guests), lots of kids, a bit understaffed (waiters). Resort a bit big for my tastes. Overall rating: 8.5 (very, very good; but not great).
8
Kyle
6 janv. 2025
·
A séjourné 6 nuits
Writing a lengthy review since we struggled to commit to this property as it appears a little niche. We stayed for 6 nights and enjoyed it for the most part. The condition, cleanliness and style of the property are all excellent. UME was very good and some of the best sushi I've had. Yoga was great, gym facilities limited yet workable but no constant cleaning like other 5* we've stayed. The food was the single best thing and all credit to the kitchen staff for the constantly high level especially since the non-vegans would request many off-menu items or tweaks etc. Bar staff deserve a nod for their attentiveness on the few occasions we were there and the NYE was a credit to all involved, most enjoyable and well ran. On a general view point the service was patchy for this rating and price point... from missing towels, forgotten waters to multiple wrong orders, mainly in the main restaurant. The staff are super nice, friendly & helpful but could do with a few extra staff members and more training as do the middle manager we encountered who had no idea how to escalate and deal with issues when they occur. There are the tiresome sun-bed games, again a surprise for this level of hotel but we just located ourselves in the less attractive areas to avoid silly hogging that many others do.
Writing a lengthy review since we struggled to commit to this property as it appears a little niche. We stayed for 6 nights and enjoyed it for the most part. The condition, cleanliness and style of the property are all excellent. UME was very good and some of the best sushi I've had. Yoga was great, gym facilities limited yet workable but no constant cleaning like other 5* we've stayed. The food was the single best thing and all credit to the kitchen staff for the constantly high level especially since the non-vegans would request many off-menu items or tweaks etc. Bar staff deserve a nod for their attentiveness on the few occasions we were there and the NYE was a credit to all involved, most enjoyable and well ran. On a general view point the service was patchy for this rating and price point... from missing towels, forgotten waters to multiple wrong orders, mainly in the main restaurant. The staff are super nice, friendly & helpful but could do with a few extra staff members and more training as do the middle manager we encountered who had no idea how to escalate and deal with issues when they occur. There are the tiresome sun-bed games, again a surprise for this level of hotel but we just located ourselves in the less attractive areas to avoid silly hogging that many others do.
8
Suzanne
9 févr. 2023
·
A séjourné 9 nuits
The programs at Palmaia are outstanding. The meditations, sound bath, singing bells, rituals and healing breath sessions are exceptional. Facilities are beautiful, rooms are wonderful, beach cabanas are great. This was our second visit to the resort, and we stayed for 9 days 2 days from our first visit. We found that the noise level was higher, music was too loud for a meditation focused hotel. We found that the food, while very good, was not varied enough and after eating at Ume, Lex and Mar d\'Olivo twice, there was nothing else we wanted to eat. They did not have nightly specials, which would have helped. Also, the cocktail menu was reduced from the last visit which was disappointing. However, the beach bar mixologists were amazing. We just asked them to get creative and the cocktails were out of this world. The resort had two "retreats" which they did not manage very well. The retreat guests had booming disco music in a tent right beside the meditation tent. Our meditation session was ruined. The Cacao ceremony was also ruined because of these "special" guests. Palmaia needs better management. If one of the events had been moved it would have been fine. Beach service was slow on this visit. Not enough staff and the kitchen and bar was awfully slow.
The programs at Palmaia are outstanding. The meditations, sound bath, singing bells, rituals and healing breath sessions are exceptional. Facilities are beautiful, rooms are wonderful, beach cabanas are great. This was our second visit to the resort, and we stayed for 9 days 2 days from our first visit. We found that the noise level was higher, music was too loud for a meditation focused hotel. We found that the food, while very good, was not varied enough and after eating at Ume, Lex and Mar d\'Olivo twice, there was nothing else we wanted to eat. They did not have nightly specials, which would have helped. Also, the cocktail menu was reduced from the last visit which was disappointing. However, the beach bar mixologists were amazing. We just asked them to get creative and the cocktails were out of this world. The resort had two "retreats" which they did not manage very well. The retreat guests had booming disco music in a tent right beside the meditation tent. Our meditation session was ruined. The Cacao ceremony was also ruined because of these "special" guests. Palmaia needs better management. If one of the events had been moved it would have been fine. Beach service was slow on this visit. Not enough staff and the kitchen and bar was awfully slow.
8
Tatyana
2 mai 2025
·
A séjourné 4 nuits
Very nice resort but absolutely no nighttime entertainment and limited restaurant options.
Very nice resort but absolutely no nighttime entertainment and limited restaurant options.
10
Vladimir
6 juin 2025
·
A séjourné 3 nuits
Wonderful resort with great food, amenities and five star service.
Wonderful resort with great food, amenities and five star service.
10
julie
21 janv. 2025
·
A séjourné 6 nuits
magnifique endroit, merci à Oscar, Dany et Gloria pour le service exceptionnel, merci aux formidables profs de yoga, Yvan, Angel, merci pour la cérémonie du cacao et pour les vélos disponibles un peu partout, c’est vraiment cool de pouvoir se promener dans la jungle et d’explorer les cenote, les grottes et de voir les singes :) la plage est magnifique et les soirées du au bord du feu sur les place sont magiques!
magnifique endroit, merci à Oscar, Dany et Gloria pour le service exceptionnel, merci aux formidables profs de yoga, Yvan, Angel, merci pour la cérémonie du cacao et pour les vélos disponibles un peu partout, c’est vraiment cool de pouvoir se promener dans la jungle et d’explorer les cenote, les grottes et de voir les singes :) la plage est magnifique et les soirées du au bord du feu sur les place sont magiques!
10
Mohamad Bassam
6 sept. 2024
·
A séjourné 6 nuits
Second time here.. first time in may 2023. Fantastic. Clean property that combines jungle and ocean front rooms in spectacular views. Very friendly staff. Very calming setting and set ip to be that way. If you are a cruise person who likes to trip over by people and having people right and left, this is not for you. If you like quietness, serenity, and nature, this is the spot for you. Food? Yes it is vegan resort. I am mostly carnivore and came back here as the quality is really good. You have three main restaurants that re open, Su Casa, Ume, and Lek. The Mar De Olive that is advertised online on the website is closed but you can get some of its menu out of Su Casa. In addition to the above, there is a Taco truck that has been also closed (can get its food from Su Casa) and a Cafe (Plantis) Out of the above, for dinner, Ume is ghe best. It is Japanese fusion Second is Su Casa, which has great food and nice views as it is ocean front and open for breakfast and lunch. Open for dinner too but see note below. Third is Lek which is ok. Note: Dinner used to rotate where u have two options a night, now only one place a night open for dinner. While this can be a bit annoying, still didn’t affect the overall experience and we didn’t feel that the food was redundant. Childcare: available at the kids club they have and very nice. Available for three ans above to be left there and potty trained. Otherwise, you have to clarify with them as this changes. Spa: amazing and a must.
Second time here.. first time in may 2023. Fantastic. Clean property that combines jungle and ocean front rooms in spectacular views. Very friendly staff. Very calming setting and set ip to be that way. If you are a cruise person who likes to trip over by people and having people right and left, this is not for you. If you like quietness, serenity, and nature, this is the spot for you. Food? Yes it is vegan resort. I am mostly carnivore and came back here as the quality is really good. You have three main restaurants that re open, Su Casa, Ume, and Lek. The Mar De Olive that is advertised online on the website is closed but you can get some of its menu out of Su Casa. In addition to the above, there is a Taco truck that has been also closed (can get its food from Su Casa) and a Cafe (Plantis) Out of the above, for dinner, Ume is ghe best. It is Japanese fusion Second is Su Casa, which has great food and nice views as it is ocean front and open for breakfast and lunch. Open for dinner too but see note below. Third is Lek which is ok. Note: Dinner used to rotate where u have two options a night, now only one place a night open for dinner. While this can be a bit annoying, still didn’t affect the overall experience and we didn’t feel that the food was redundant. Childcare: available at the kids club they have and very nice. Available for three ans above to be left there and potty trained. Otherwise, you have to clarify with them as this changes. Spa: amazing and a must.
10
Marie
11 nov. 2025
·
A séjourné 5 nuits
This place was a dream. Beautiful location, incredibly friendly staff, delicious food. Rooms were lovely and clean. Multiple pools, wonderful activities. Can’t wait to go back!
This place was a dream. Beautiful location, incredibly friendly staff, delicious food. Rooms were lovely and clean. Multiple pools, wonderful activities. Can’t wait to go back!
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Propreté
Les avis décrivent systématiquement le complexe et les chambres comme étant très propres et bien entretenus. Quelques clients ont mentionné des problèmes isolés d'entretien ou de propreté, mais les normes générales sont élevées.
Avis de voyageur à ce sujet
10
Kilman
7 mars 2023
·
A séjourné 3 nuits
Everything was great! The team working over there are fantastic, they not only provide best customer service but they transmit this calmness and vibe that immediately make you feel relaxed. The food and drinks are an experience, each bite you taste something different, the presentation is gorgeous. The only not so great things for us were that everything, even beach club, closes at 11pm, I know they don’t want to become a party hotel but one extra hour on the weekends at least ti enjoy that beautiful space would be ideal. Also, when you walk at night you still see a lot of dirty cups left behind, especially around the pool decks and most of all ok what seems to be an “abandoned area” called “plurge” pools. Beautiful area like everything on the hotel but both pools there were extremely dirty, not just leaves but plastic cups and even a SHEIN bathing suit protector, that was disgusting.
Everything was great! The team working over there are fantastic, they not only provide best customer service but they transmit this calmness and vibe that immediately make you feel relaxed. The food and drinks are an experience, each bite you taste something different, the presentation is gorgeous. The only not so great things for us were that everything, even beach club, closes at 11pm, I know they don’t want to become a party hotel but one extra hour on the weekends at least ti enjoy that beautiful space would be ideal. Also, when you walk at night you still see a lot of dirty cups left behind, especially around the pool decks and most of all ok what seems to be an “abandoned area” called “plurge” pools. Beautiful area like everything on the hotel but both pools there were extremely dirty, not just leaves but plastic cups and even a SHEIN bathing suit protector, that was disgusting.
10
Marie
31 janv. 2026
·
A séjourné 12 nuits
Rooms were spotless and staff great
Rooms were spotless and staff great
8
Kyle
6 janv. 2025
·
A séjourné 6 nuits
Writing a lengthy review since we struggled to commit to this property as it appears a little niche. We stayed for 6 nights and enjoyed it for the most part. The condition, cleanliness and style of the property are all excellent. UME was very good and some of the best sushi I've had. Yoga was great, gym facilities limited yet workable but no constant cleaning like other 5* we've stayed. The food was the single best thing and all credit to the kitchen staff for the constantly high level especially since the non-vegans would request many off-menu items or tweaks etc. Bar staff deserve a nod for their attentiveness on the few occasions we were there and the NYE was a credit to all involved, most enjoyable and well ran. On a general view point the service was patchy for this rating and price point... from missing towels, forgotten waters to multiple wrong orders, mainly in the main restaurant. The staff are super nice, friendly & helpful but could do with a few extra staff members and more training as do the middle manager we encountered who had no idea how to escalate and deal with issues when they occur. There are the tiresome sun-bed games, again a surprise for this level of hotel but we just located ourselves in the less attractive areas to avoid silly hogging that many others do.
Writing a lengthy review since we struggled to commit to this property as it appears a little niche. We stayed for 6 nights and enjoyed it for the most part. The condition, cleanliness and style of the property are all excellent. UME was very good and some of the best sushi I've had. Yoga was great, gym facilities limited yet workable but no constant cleaning like other 5* we've stayed. The food was the single best thing and all credit to the kitchen staff for the constantly high level especially since the non-vegans would request many off-menu items or tweaks etc. Bar staff deserve a nod for their attentiveness on the few occasions we were there and the NYE was a credit to all involved, most enjoyable and well ran. On a general view point the service was patchy for this rating and price point... from missing towels, forgotten waters to multiple wrong orders, mainly in the main restaurant. The staff are super nice, friendly & helpful but could do with a few extra staff members and more training as do the middle manager we encountered who had no idea how to escalate and deal with issues when they occur. There are the tiresome sun-bed games, again a surprise for this level of hotel but we just located ourselves in the less attractive areas to avoid silly hogging that many others do.
10
kinjal
18 déc. 2024
·
A séjourné 2 nuits
Great property clean great staff great for solo women travelers
Great property clean great staff great for solo women travelers
6
Maria
13 sept. 2025
·
A séjourné 3 nuits
Beautiful concept but execution needs improvement. The property is pretty old, regardless of the activities you can easily tell the common areas need improvement.
Beautiful concept but execution needs improvement. The property is pretty old, regardless of the activities you can easily tell the common areas need improvement.
10
Carl David
10 mai 2025
·
A séjourné 7 nuits
High quality hotel, impeccable rooms, secluded beach, quiet with no parties around. Sophisticated people
High quality hotel, impeccable rooms, secluded beach, quiet with no parties around. Sophisticated people
10
zohreh
18 sept. 2025
·
A séjourné 4 nuits
The hotel was super clean, with a beautiful beach and fantastic location. Most of the staff were very friendly, and the food was fresh and delicious. The only downside was when my husband cut his foot—we asked for alcohol and a bandage but were told they only had small bandages. It would be helpful for an all-inclusive hotel, especially one far from pharmacies, to have a basic first aid kit. Overall, a great experience and highly recommended!
The hotel was super clean, with a beautiful beach and fantastic location. Most of the staff were very friendly, and the food was fresh and delicious. The only downside was when my husband cut his foot—we asked for alcohol and a bandage but were told they only had small bandages. It would be helpful for an all-inclusive hotel, especially one far from pharmacies, to have a basic first aid kit. Overall, a great experience and highly recommended!
10
Casey
7 oct. 2025
·
A séjourné 4 nuits
Amazing place to stay. Clean, friendly staff, the best food- I can’t say enough good things about this place!
Amazing place to stay. Clean, friendly staff, the best food- I can’t say enough good things about this place!
10
Mohamad Bassam
6 sept. 2024
·
A séjourné 6 nuits
Second time here.. first time in may 2023. Fantastic. Clean property that combines jungle and ocean front rooms in spectacular views. Very friendly staff. Very calming setting and set ip to be that way. If you are a cruise person who likes to trip over by people and having people right and left, this is not for you. If you like quietness, serenity, and nature, this is the spot for you. Food? Yes it is vegan resort. I am mostly carnivore and came back here as the quality is really good. You have three main restaurants that re open, Su Casa, Ume, and Lek. The Mar De Olive that is advertised online on the website is closed but you can get some of its menu out of Su Casa. In addition to the above, there is a Taco truck that has been also closed (can get its food from Su Casa) and a Cafe (Plantis) Out of the above, for dinner, Ume is ghe best. It is Japanese fusion Second is Su Casa, which has great food and nice views as it is ocean front and open for breakfast and lunch. Open for dinner too but see note below. Third is Lek which is ok. Note: Dinner used to rotate where u have two options a night, now only one place a night open for dinner. While this can be a bit annoying, still didn’t affect the overall experience and we didn’t feel that the food was redundant. Childcare: available at the kids club they have and very nice. Available for three ans above to be left there and potty trained. Otherwise, you have to clarify with them as this changes. Spa: amazing and a must.
Second time here.. first time in may 2023. Fantastic. Clean property that combines jungle and ocean front rooms in spectacular views. Very friendly staff. Very calming setting and set ip to be that way. If you are a cruise person who likes to trip over by people and having people right and left, this is not for you. If you like quietness, serenity, and nature, this is the spot for you. Food? Yes it is vegan resort. I am mostly carnivore and came back here as the quality is really good. You have three main restaurants that re open, Su Casa, Ume, and Lek. The Mar De Olive that is advertised online on the website is closed but you can get some of its menu out of Su Casa. In addition to the above, there is a Taco truck that has been also closed (can get its food from Su Casa) and a Cafe (Plantis) Out of the above, for dinner, Ume is ghe best. It is Japanese fusion Second is Su Casa, which has great food and nice views as it is ocean front and open for breakfast and lunch. Open for dinner too but see note below. Third is Lek which is ok. Note: Dinner used to rotate where u have two options a night, now only one place a night open for dinner. While this can be a bit annoying, still didn’t affect the overall experience and we didn’t feel that the food was redundant. Childcare: available at the kids club they have and very nice. Available for three ans above to be left there and potty trained. Otherwise, you have to clarify with them as this changes. Spa: amazing and a must.
10
Davette
18 avr. 2024
·
A séjourné 3 nuits
Do not hesitate to book! Best resort I’ve ever booked. Incredible food, staff, cleanliness with excellent offerings. Will definitely return!
Do not hesitate to book! Best resort I’ve ever booked. Incredible food, staff, cleanliness with excellent offerings. Will definitely return!
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Chambres
Les chambres sont modernes, élégantes et confortables, avec de nombreuses vues sur l'océan et des lits douillets. Certains clients ont noté du bruit dans les couloirs, des vues obstruées, des portes de balcon lourdes ou des problèmes mineurs avec le minibar/l'aménagement.
Avis de voyageur à ce sujet
10
David
23 juin 2025
·
A séjourné 3 nuits
Very clean, very modern, very trendy overall, great experience
Very clean, very modern, very trendy overall, great experience
10
Clementine
7 févr. 2025
·
A séjourné 4 nuits
We had an amazing stay. Everything was perfect. Beautiful room. Beautiful amenities. Incredible food, including vegan and non-vegan. Great cocktails and mocktails, all included in the price of the stay. We can't wait to come back and will probably bring our kids next time. Special mention to Reyes at Charlie's Vegan Taco Truck and Danny at the beach bar.
We had an amazing stay. Everything was perfect. Beautiful room. Beautiful amenities. Incredible food, including vegan and non-vegan. Great cocktails and mocktails, all included in the price of the stay. We can't wait to come back and will probably bring our kids next time. Special mention to Reyes at Charlie's Vegan Taco Truck and Danny at the beach bar.
4
Netta
3 déc. 2024
·
A séjourné 4 nuits
Shower with cold water. We figured out the second day that you need to let the water running for 15-20 minutes until you get hot water. They kept replenish only 3 towels for 4 people even when we told them repeatedly it's not enough. The food is subpar and the non vegan options are really poor in selection and quality. The door to the balcony was extremely heavy. It was impossible for my daughter (she's 12) to open it by herself. And it keeps on and on. We paid over $1000 a night for a suite and it was extremely disappointing for us.
Shower with cold water. We figured out the second day that you need to let the water running for 15-20 minutes until you get hot water. They kept replenish only 3 towels for 4 people even when we told them repeatedly it's not enough. The food is subpar and the non vegan options are really poor in selection and quality. The door to the balcony was extremely heavy. It was impossible for my daughter (she's 12) to open it by herself. And it keeps on and on. We paid over $1000 a night for a suite and it was extremely disappointing for us.
10
Nune
28 juil. 2025
·
A séjourné 4 nuits
This was my second time at Palmaïa. It’s peaceful, wellness-focused, and full of positive energy. There was a small room mix-up, but the staff fixed it. Everyone is warm and thoughtful. I’m picky with food, and LEK was my favorite this time, unique and healthy. The birthday cake wasn’t great, but the coconut water in the room was amazing! I also love the Kuxtal cocktail, it’s vibrant and full of flavor. We didn’t make it to any activities as we mostly slept and rested, which was exactly what we needed. I did attend a Palmaïa meditation concert in NYC once, and as someone who never meditated before, I felt deeply calm and relaxed after it. Assuming some of the activities should be similar. The spa was great—I did the Prehispanic Ritual, and my friend had a scalp massage. Both were wonderful. The resort is surrounded by nature. We saw monkeys, raccoons, iguanas, and beautiful plants. The rooms are dark and the beds super comfy which is great for a light sleeper like me. Palmaïa is my favorite all-inclusive resort so far.
This was my second time at Palmaïa. It’s peaceful, wellness-focused, and full of positive energy. There was a small room mix-up, but the staff fixed it. Everyone is warm and thoughtful. I’m picky with food, and LEK was my favorite this time, unique and healthy. The birthday cake wasn’t great, but the coconut water in the room was amazing! I also love the Kuxtal cocktail, it’s vibrant and full of flavor. We didn’t make it to any activities as we mostly slept and rested, which was exactly what we needed. I did attend a Palmaïa meditation concert in NYC once, and as someone who never meditated before, I felt deeply calm and relaxed after it. Assuming some of the activities should be similar. The spa was great—I did the Prehispanic Ritual, and my friend had a scalp massage. Both were wonderful. The resort is surrounded by nature. We saw monkeys, raccoons, iguanas, and beautiful plants. The rooms are dark and the beds super comfy which is great for a light sleeper like me. Palmaïa is my favorite all-inclusive resort so far.
8
David
30 mars 2023
·
A séjourné 9 nuits
Very nice property overall. Amazing beach and resort grounds, great food - although limited selection. Very nice staff. Our stay would have been perfect if the service was a little bit better and more consistent. For the price of the property, a higher level of service and communication is expected. Mainly inconsistent room service and food service - long wait times for food, wrong time estimates, incorrect orders, gap between menu description and actual food. We had a family room in the family building - sound proofing on the beach side is great however the hallway door is not good and can be loud with staff or families walking past.
Very nice property overall. Amazing beach and resort grounds, great food - although limited selection. Very nice staff. Our stay would have been perfect if the service was a little bit better and more consistent. For the price of the property, a higher level of service and communication is expected. Mainly inconsistent room service and food service - long wait times for food, wrong time estimates, incorrect orders, gap between menu description and actual food. We had a family room in the family building - sound proofing on the beach side is great however the hallway door is not good and can be loud with staff or families walking past.
2
jamnisa
29 sept. 2025
·
A séjourné 3 nuits
Union arrival the receptionist lied about giving me an upgrade. I got exactly what I paid for. Then said; once confronted, the upgrade was to the adults only building. King suite Ocean front, in a family building? Lie. Once I got to my room the view was obstructed by the roof of a restaurant. Since the hotel was completely empty I asked if they could move me to another room with a better view. She then lied again and said that all the rooms in my category were booked out. I went online and saw that there were 7 rooms available on Expedia alone, same room and same days booked! Sent it to them, they then changed my room after another lie saying that the other room wasn’t ready and that I could take a look at it, I might look clean but it’s not. I would have to have my bags brought to reception and stored. That never happened because the room was clean. And the only thing I could think was why didn’t you want to change the room if the whole entire hotel is empty and why cause so much unnecessary chaos if this is a wellness retreat? The mini bar was Not fully stocked. There was only a couple mixed bottled drinks. No beer, wine or spirits. Only Cenote worth seeing is inside of the spa which is an additional charge. Upon leaving the taxi tried to charge $100usd for a ride to Tulum. Been 10 times. I booked my own car and they wouldn’t let him in! Once I said that I was writing a review, she followed me to give a code to let him in. He already left. She then offered a cheaper taxi.
Union arrival the receptionist lied about giving me an upgrade. I got exactly what I paid for. Then said; once confronted, the upgrade was to the adults only building. King suite Ocean front, in a family building? Lie. Once I got to my room the view was obstructed by the roof of a restaurant. Since the hotel was completely empty I asked if they could move me to another room with a better view. She then lied again and said that all the rooms in my category were booked out. I went online and saw that there were 7 rooms available on Expedia alone, same room and same days booked! Sent it to them, they then changed my room after another lie saying that the other room wasn’t ready and that I could take a look at it, I might look clean but it’s not. I would have to have my bags brought to reception and stored. That never happened because the room was clean. And the only thing I could think was why didn’t you want to change the room if the whole entire hotel is empty and why cause so much unnecessary chaos if this is a wellness retreat? The mini bar was Not fully stocked. There was only a couple mixed bottled drinks. No beer, wine or spirits. Only Cenote worth seeing is inside of the spa which is an additional charge. Upon leaving the taxi tried to charge $100usd for a ride to Tulum. Been 10 times. I booked my own car and they wouldn’t let him in! Once I said that I was writing a review, she followed me to give a code to let him in. He already left. She then offered a cheaper taxi.
10
Carl David
10 mai 2025
·
A séjourné 7 nuits
High quality hotel, impeccable rooms, secluded beach, quiet with no parties around. Sophisticated people
High quality hotel, impeccable rooms, secluded beach, quiet with no parties around. Sophisticated people
10
Jose
1 juil. 2023
·
We were looking for a resort to disconnect, relax and recharge, and we found all those things at Palmaia They exceeded our expectations. The food was amazing, made to order, no buffet. Day and night room service included. The ocean view room did not disappoint. Top notch staff! Highly recommend.
We were looking for a resort to disconnect, relax and recharge, and we found all those things at Palmaia They exceeded our expectations. The food was amazing, made to order, no buffet. Day and night room service included. The ocean view room did not disappoint. Top notch staff! Highly recommend.
10
N
4 oct. 2025
·
A séjourné 1 nuit
Was a little hesitant to book as I am not a wellness / inward centred person...just wanted a luxe hotel on a gorgeous beach! At least in off season (mid Sept), I saw little evidence of this being a targetted wellness resort. There were classes held somewhere...I never saw them. Alcohol was offered on all menus (usually without prices but presumably not included in this all inclusive resort?) The food was truly amazing and healthy, saw a bit of seafood on menu, not too much red meat. Rooms and pools and the pool bar gorgeous design. I tried to go for a walk in the jungle but this doesnt seem to go anywhere...that would have been a nice feature but otherwise I cant really fault. Would stay again ...which is rare for me, I always like to try new places.
Was a little hesitant to book as I am not a wellness / inward centred person...just wanted a luxe hotel on a gorgeous beach! At least in off season (mid Sept), I saw little evidence of this being a targetted wellness resort. There were classes held somewhere...I never saw them. Alcohol was offered on all menus (usually without prices but presumably not included in this all inclusive resort?) The food was truly amazing and healthy, saw a bit of seafood on menu, not too much red meat. Rooms and pools and the pool bar gorgeous design. I tried to go for a walk in the jungle but this doesnt seem to go anywhere...that would have been a nice feature but otherwise I cant really fault. Would stay again ...which is rare for me, I always like to try new places.
10
Gwyn
10 févr. 2025
·
A séjourné 5 nuits
A beautiful modern facility carefully blended into the surroundings incorporating natural and interesting sinkholes, a long sandy beach, and winding walkways. Delicious food with five restaurant options to suit your mood of fine or casual dining with fresh, organic plant-based ingredients. Easy for both adults only as well as families with separate building to allow quiet space. I can’t wait to return!
A beautiful modern facility carefully blended into the surroundings incorporating natural and interesting sinkholes, a long sandy beach, and winding walkways. Delicious food with five restaurant options to suit your mood of fine or casual dining with fresh, organic plant-based ingredients. Easy for both adults only as well as families with separate building to allow quiet space. I can’t wait to return!
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Service
Le personnel est largement décrit comme chaleureux, attentionné et sincèrement serviable, les Guides Nomades étant souvent mis en avant. Plusieurs avis font état d'un service lent ou inégal au restaurant/à la plage, de problèmes occasionnels d'enregistrement ou d'attribution de chambre, et de réponses plus lentes du service de conciergerie la nuit.
Avis de voyageur à ce sujet
10
Marco Antonio
11 nov. 2025
·
A séjourné 4 nuits
This is our 2nd time visiting Palmaia and it was just as magical as the first visit 3 years ago. Everything about our stay was amazing. The rituals that we attended were Yoga, Cacao ceremony, Fermentation class (bread making), and watercolor painting. We highly recommend these activities. Shout out to Mauricio! He has a lot of knowledge regarding fermentation and cooking. We also booked a spa service at Atlantis and it was relaxing and rejuvinating. We were surpised by monkeys outside of the spa waiting area, which added a wonderful surpise to the peacefulness of the space. Every meal was delcious and was matched by top notch service. Special shout out to our waiters Luis and Alejandro. Ismael at Eolo was also great! We loved hanging out at the bar in the evening next to the fire and listening to music. The entire crew including our nomad guides (Karen and Andres) were extremely gracious, kind, and accomodating. Thank you for taking great care of us! We loved every minute of our visit.
This is our 2nd time visiting Palmaia and it was just as magical as the first visit 3 years ago. Everything about our stay was amazing. The rituals that we attended were Yoga, Cacao ceremony, Fermentation class (bread making), and watercolor painting. We highly recommend these activities. Shout out to Mauricio! He has a lot of knowledge regarding fermentation and cooking. We also booked a spa service at Atlantis and it was relaxing and rejuvinating. We were surpised by monkeys outside of the spa waiting area, which added a wonderful surpise to the peacefulness of the space. Every meal was delcious and was matched by top notch service. Special shout out to our waiters Luis and Alejandro. Ismael at Eolo was also great! We loved hanging out at the bar in the evening next to the fire and listening to music. The entire crew including our nomad guides (Karen and Andres) were extremely gracious, kind, and accomodating. Thank you for taking great care of us! We loved every minute of our visit.
10
Marie
31 janv. 2026
·
A séjourné 12 nuits
Rooms were spotless and staff great
Rooms were spotless and staff great
8
Kyle
6 janv. 2025
·
A séjourné 6 nuits
Writing a lengthy review since we struggled to commit to this property as it appears a little niche. We stayed for 6 nights and enjoyed it for the most part. The condition, cleanliness and style of the property are all excellent. UME was very good and some of the best sushi I've had. Yoga was great, gym facilities limited yet workable but no constant cleaning like other 5* we've stayed. The food was the single best thing and all credit to the kitchen staff for the constantly high level especially since the non-vegans would request many off-menu items or tweaks etc. Bar staff deserve a nod for their attentiveness on the few occasions we were there and the NYE was a credit to all involved, most enjoyable and well ran. On a general view point the service was patchy for this rating and price point... from missing towels, forgotten waters to multiple wrong orders, mainly in the main restaurant. The staff are super nice, friendly & helpful but could do with a few extra staff members and more training as do the middle manager we encountered who had no idea how to escalate and deal with issues when they occur. There are the tiresome sun-bed games, again a surprise for this level of hotel but we just located ourselves in the less attractive areas to avoid silly hogging that many others do.
Writing a lengthy review since we struggled to commit to this property as it appears a little niche. We stayed for 6 nights and enjoyed it for the most part. The condition, cleanliness and style of the property are all excellent. UME was very good and some of the best sushi I've had. Yoga was great, gym facilities limited yet workable but no constant cleaning like other 5* we've stayed. The food was the single best thing and all credit to the kitchen staff for the constantly high level especially since the non-vegans would request many off-menu items or tweaks etc. Bar staff deserve a nod for their attentiveness on the few occasions we were there and the NYE was a credit to all involved, most enjoyable and well ran. On a general view point the service was patchy for this rating and price point... from missing towels, forgotten waters to multiple wrong orders, mainly in the main restaurant. The staff are super nice, friendly & helpful but could do with a few extra staff members and more training as do the middle manager we encountered who had no idea how to escalate and deal with issues when they occur. There are the tiresome sun-bed games, again a surprise for this level of hotel but we just located ourselves in the less attractive areas to avoid silly hogging that many others do.
8
Trent
8 avr. 2024
·
A séjourné 7 nuits
The property is very nice and overall we had a good one week stay. The beach is great, food is overall good and the staff were mostly great, especially the guy at the taco truck! However, there were just a few things that didn’t make it worth five stars and I’m not sure we’d return. The beach service was hit and miss. In the end we worked out if we sat in the area in front of Su Casa the guy there was excellent, anywhere else and it was terrible. Unfortunately my wife and I both got food poisoning after dining at Su Casa for lunch, not sure what it was but it definitely put a handbrake on the holiday for a day and a half. Our kids managed to avoid it thankfully. The last two nights of our stay, one of the restaurants was closed for a private event. One restaurant closed every night on top of that, meaning we only had two options (one being the breakfast /lunch/dinner option) for our last two nights which is unacceptable. Lastly and this is small. We booked the VIP car service to the airport and a staff member hitched a ride in the front seat. What made it weird was the lack of communication that this was happening.
The property is very nice and overall we had a good one week stay. The beach is great, food is overall good and the staff were mostly great, especially the guy at the taco truck! However, there were just a few things that didn’t make it worth five stars and I’m not sure we’d return. The beach service was hit and miss. In the end we worked out if we sat in the area in front of Su Casa the guy there was excellent, anywhere else and it was terrible. Unfortunately my wife and I both got food poisoning after dining at Su Casa for lunch, not sure what it was but it definitely put a handbrake on the holiday for a day and a half. Our kids managed to avoid it thankfully. The last two nights of our stay, one of the restaurants was closed for a private event. One restaurant closed every night on top of that, meaning we only had two options (one being the breakfast /lunch/dinner option) for our last two nights which is unacceptable. Lastly and this is small. We booked the VIP car service to the airport and a staff member hitched a ride in the front seat. What made it weird was the lack of communication that this was happening.
10
Tarik
10 févr. 2026
·
A séjourné 4 nuits
How everyone treated us with love!
How everyone treated us with love!
2
jamnisa
29 sept. 2025
·
A séjourné 3 nuits
Union arrival the receptionist lied about giving me an upgrade. I got exactly what I paid for. Then said; once confronted, the upgrade was to the adults only building. King suite Ocean front, in a family building? Lie. Once I got to my room the view was obstructed by the roof of a restaurant. Since the hotel was completely empty I asked if they could move me to another room with a better view. She then lied again and said that all the rooms in my category were booked out. I went online and saw that there were 7 rooms available on Expedia alone, same room and same days booked! Sent it to them, they then changed my room after another lie saying that the other room wasn’t ready and that I could take a look at it, I might look clean but it’s not. I would have to have my bags brought to reception and stored. That never happened because the room was clean. And the only thing I could think was why didn’t you want to change the room if the whole entire hotel is empty and why cause so much unnecessary chaos if this is a wellness retreat? The mini bar was Not fully stocked. There was only a couple mixed bottled drinks. No beer, wine or spirits. Only Cenote worth seeing is inside of the spa which is an additional charge. Upon leaving the taxi tried to charge $100usd for a ride to Tulum. Been 10 times. I booked my own car and they wouldn’t let him in! Once I said that I was writing a review, she followed me to give a code to let him in. He already left. She then offered a cheaper taxi.
Union arrival the receptionist lied about giving me an upgrade. I got exactly what I paid for. Then said; once confronted, the upgrade was to the adults only building. King suite Ocean front, in a family building? Lie. Once I got to my room the view was obstructed by the roof of a restaurant. Since the hotel was completely empty I asked if they could move me to another room with a better view. She then lied again and said that all the rooms in my category were booked out. I went online and saw that there were 7 rooms available on Expedia alone, same room and same days booked! Sent it to them, they then changed my room after another lie saying that the other room wasn’t ready and that I could take a look at it, I might look clean but it’s not. I would have to have my bags brought to reception and stored. That never happened because the room was clean. And the only thing I could think was why didn’t you want to change the room if the whole entire hotel is empty and why cause so much unnecessary chaos if this is a wellness retreat? The mini bar was Not fully stocked. There was only a couple mixed bottled drinks. No beer, wine or spirits. Only Cenote worth seeing is inside of the spa which is an additional charge. Upon leaving the taxi tried to charge $100usd for a ride to Tulum. Been 10 times. I booked my own car and they wouldn’t let him in! Once I said that I was writing a review, she followed me to give a code to let him in. He already left. She then offered a cheaper taxi.
10
Kamilah
20 juil. 2025
·
A séjourné 7 nuits
It's such a gift to be able to visit Palmaia for the second time. The staff is wonderfully friendly and helpful. The food is hit or miss, but it's so nice there, you won't care that much. I still managed to gain 4lbs so I clearly ate pretty well! The servers and bartenders are knowledgeable and attentive. The spa is beautiful and the therapists there are amazing. There are a variety of daily activities. The nomadic guides, Kasandra and Esteban, are gems!
It's such a gift to be able to visit Palmaia for the second time. The staff is wonderfully friendly and helpful. The food is hit or miss, but it's so nice there, you won't care that much. I still managed to gain 4lbs so I clearly ate pretty well! The servers and bartenders are knowledgeable and attentive. The spa is beautiful and the therapists there are amazing. There are a variety of daily activities. The nomadic guides, Kasandra and Esteban, are gems!
8
Karla
1 août 2024
·
A séjourné 1 nuit
Service is hit and miss . Not good by pool and beach areas. Food is not so tasty. Is well kept , clean and quiet place to relax. Mattress was very uncomfortable. Had bumps and uneven. Everything else was good.
Service is hit and miss . Not good by pool and beach areas. Food is not so tasty. Is well kept , clean and quiet place to relax. Mattress was very uncomfortable. Had bumps and uneven. Everything else was good.
10
Edward
2 août 2025
·
A séjourné 3 nuits
Palmaia staff go above and beyond to ensure guests have the best experience. I’ve stayed twice, and I’m already looking to return.
Palmaia staff go above and beyond to ensure guests have the best experience. I’ve stayed twice, and I’m already looking to return.
10
nancy
23 déc. 2022
·
A séjourné 19 348 nuits
Everything was fantastic. The property is gorgeous. Safe. Walkable. Quiet. Peaceful. The staff was great. Very attentive. Food was delicious. My one hiccup - the night time nomadic concierge was often very late in responding to requests. 20 minutes late one time. 2 hours later another time. The day time nomadic concierge was superb and responsive immediately. Night time not so much. Thank you.
Everything was fantastic. The property is gorgeous. Safe. Walkable. Quiet. Peaceful. The staff was great. Very attentive. Food was delicious. My one hiccup - the night time nomadic concierge was often very late in responding to requests. 20 minutes late one time. 2 hours later another time. The day time nomadic concierge was superb and responsive immediately. Night time not so much. Thank you.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Emplacement
Situé en bord de mer au milieu d'une jungle luxuriante, l'environnement est isolé, sûr et serein, offrant de magnifiques vues sur l'océan et une faune abondante. Il est plus propice à la détente qu'à la vie nocturne, et est agréablement éloigné des zones plus animées.
Avis de voyageur à ce sujet
10
Tameassa
28 déc. 2022
·
A séjourné 3 nuits
This was our second visit to palmaia this year. From the moment one arrives at this enclave you are greated by a friendly staff member, Oscar if you are lucky. Food is top notch as well as the drink selection. Most meals can have various meats added as an option as well as everything prepared to your vegan/vegetarian needs or dietary restrictions. Staff is exceptional all around with too many to list. Entertainment has improved for longer dj hours, or maybe there were just more people this visit. As for prior comments regarding children, and statements I overheard at the resort: For example, Its simply rude to expect staff members to know what a "babychino" is and get all fussy about it. Just tell them some frothed milk and move on, don\'t be ignorant. This is a wellness retreat and markets itself as such, not magic kingdom. As for activities the rituals deck sessions were always a must as well as spidermonkey spotting from the greenhouse to the spa. Beach is incredible because of shallow sandbar and is my preference considering the pools are unheated. We look forward to returning and seeing you once again in March.
This was our second visit to palmaia this year. From the moment one arrives at this enclave you are greated by a friendly staff member, Oscar if you are lucky. Food is top notch as well as the drink selection. Most meals can have various meats added as an option as well as everything prepared to your vegan/vegetarian needs or dietary restrictions. Staff is exceptional all around with too many to list. Entertainment has improved for longer dj hours, or maybe there were just more people this visit. As for prior comments regarding children, and statements I overheard at the resort: For example, Its simply rude to expect staff members to know what a "babychino" is and get all fussy about it. Just tell them some frothed milk and move on, don\'t be ignorant. This is a wellness retreat and markets itself as such, not magic kingdom. As for activities the rituals deck sessions were always a must as well as spidermonkey spotting from the greenhouse to the spa. Beach is incredible because of shallow sandbar and is my preference considering the pools are unheated. We look forward to returning and seeing you once again in March.
10
Carl David
10 mai 2025
·
A séjourné 7 nuits
High quality hotel, impeccable rooms, secluded beach, quiet with no parties around. Sophisticated people
High quality hotel, impeccable rooms, secluded beach, quiet with no parties around. Sophisticated people
10
Olga S
26 mai 2023
·
A séjourné 4 nuits
The best beach in Play Del Carmen.
The best beach in Play Del Carmen.
10
zohreh
18 sept. 2025
·
A séjourné 4 nuits
The hotel was super clean, with a beautiful beach and fantastic location. Most of the staff were very friendly, and the food was fresh and delicious. The only downside was when my husband cut his foot—we asked for alcohol and a bandage but were told they only had small bandages. It would be helpful for an all-inclusive hotel, especially one far from pharmacies, to have a basic first aid kit. Overall, a great experience and highly recommended!
The hotel was super clean, with a beautiful beach and fantastic location. Most of the staff were very friendly, and the food was fresh and delicious. The only downside was when my husband cut his foot—we asked for alcohol and a bandage but were told they only had small bandages. It would be helpful for an all-inclusive hotel, especially one far from pharmacies, to have a basic first aid kit. Overall, a great experience and highly recommended!
10
Juan
9 juil. 2025
·
A séjourné 4 nuits
One of the best, rejuvenating, and amazing solo trips I have ever taken. The property itself is a great combination of luxury and comfort. It feels like you have been transported into this magical jungle beach ! There is plenty of activity’s to do throughout the day, for those who want to be more active and do more classes. Or you can just lounge by the beach or venture through the amazing property and have no plans . The food was amazing! Every meal was thought out, with also great mocktails or cocktails. Then the staff! This is probably what will make you want to never leave . They are the best! They make you feel so comfortable, and genuinely want to make your stay there great. I can keep going on about this place, but it’s amazing. Also, while I was there I met people who had been there 3 times plus, which is always a great sign. You will have the best time, no matter what type of trip your looking for here!!
One of the best, rejuvenating, and amazing solo trips I have ever taken. The property itself is a great combination of luxury and comfort. It feels like you have been transported into this magical jungle beach ! There is plenty of activity’s to do throughout the day, for those who want to be more active and do more classes. Or you can just lounge by the beach or venture through the amazing property and have no plans . The food was amazing! Every meal was thought out, with also great mocktails or cocktails. Then the staff! This is probably what will make you want to never leave . They are the best! They make you feel so comfortable, and genuinely want to make your stay there great. I can keep going on about this place, but it’s amazing. Also, while I was there I met people who had been there 3 times plus, which is always a great sign. You will have the best time, no matter what type of trip your looking for here!!
10
Rodrigo
18 juil. 2023
·
A séjourné 4 nuits
What an amazing property! Very exclusive, brand new and isolated from the crowded Cancun areas. Food is surprisingly good (I’m not a vegan and have to recognize they make it unique with flavors you can’t imagine). Perfect stay. Hope to be back.
What an amazing property! Very exclusive, brand new and isolated from the crowded Cancun areas. Food is surprisingly good (I’m not a vegan and have to recognize they make it unique with flavors you can’t imagine). Perfect stay. Hope to be back.
10
Dean
20 janv. 2025
·
A séjourné 10 nuits
Great place for a relaxing vacation. The ocean views and beach were amazing.
Great place for a relaxing vacation. The ocean views and beach were amazing.
10
Marie
11 nov. 2025
·
A séjourné 5 nuits
This place was a dream. Beautiful location, incredibly friendly staff, delicious food. Rooms were lovely and clean. Multiple pools, wonderful activities. Can’t wait to go back!
This place was a dream. Beautiful location, incredibly friendly staff, delicious food. Rooms were lovely and clean. Multiple pools, wonderful activities. Can’t wait to go back!
10
Gwyn
10 févr. 2025
·
A séjourné 5 nuits
A beautiful modern facility carefully blended into the surroundings incorporating natural and interesting sinkholes, a long sandy beach, and winding walkways. Delicious food with five restaurant options to suit your mood of fine or casual dining with fresh, organic plant-based ingredients. Easy for both adults only as well as families with separate building to allow quiet space. I can’t wait to return!
A beautiful modern facility carefully blended into the surroundings incorporating natural and interesting sinkholes, a long sandy beach, and winding walkways. Delicious food with five restaurant options to suit your mood of fine or casual dining with fresh, organic plant-based ingredients. Easy for both adults only as well as families with separate building to allow quiet space. I can’t wait to return!
10
Jen Larie
20 juil. 2023
·
A séjourné 1 nuit
From the minute I arrived at this magical resort in Playa Del Carmen, I was immediately transformed into a relaxed state by the serene beauty, excellent service and accommodations, beautiful beaches..and the five start vegan dining experience! This was my second solo trip visiting this resort and I can’t wait to return! If you are seeking a quiet, peaceful, rejuvenating retreat or love yoga and meditation, vegan /allergy free healthy meals (w meat as an option) this resort offers an unparalleled blend of tranquility, comfort, and eating exceptional food. Waking up to the breathtaking view of the blue ocean, white sand, sunlight was truly a magical sight. The ocean waves and the cool sea breeze converted me to a calm and relaxed state that continued all four days.. at the beach.. in the room …the amazing restaurants or by the pool! A truly economical all inclusive resort with everything included! The activities, yoga, food, drinks and even the daybeds on the beach! Palmaia gives a “yoga retreat” vibe, a perfect place for wellness and self-discovery. All of the staff were happy, friendly and attentive, and made you feel special. They even remembered what you liked and made sure you had everything you needed. The food was a highlight as well! Being gluten and dairy feee, I have never eaten so well.. I decided to go vegan fish… The presentation…of each meal made by the culinary team was insanely beautiful. The photos are mind blowing!
From the minute I arrived at this magical resort in Playa Del Carmen, I was immediately transformed into a relaxed state by the serene beauty, excellent service and accommodations, beautiful beaches..and the five start vegan dining experience! This was my second solo trip visiting this resort and I can’t wait to return! If you are seeking a quiet, peaceful, rejuvenating retreat or love yoga and meditation, vegan /allergy free healthy meals (w meat as an option) this resort offers an unparalleled blend of tranquility, comfort, and eating exceptional food. Waking up to the breathtaking view of the blue ocean, white sand, sunlight was truly a magical sight. The ocean waves and the cool sea breeze converted me to a calm and relaxed state that continued all four days.. at the beach.. in the room …the amazing restaurants or by the pool! A truly economical all inclusive resort with everything included! The activities, yoga, food, drinks and even the daybeds on the beach! Palmaia gives a “yoga retreat” vibe, a perfect place for wellness and self-discovery. All of the staff were happy, friendly and attentive, and made you feel special. They even remembered what you liked and made sure you had everything you needed. The food was a highlight as well! Being gluten and dairy feee, I have never eaten so well.. I decided to go vegan fish… The presentation…of each meal made by the culinary team was insanely beautiful. The photos are mind blowing!
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Repas
La cuisine à base de plantes est fréquemment saluée pour sa saveur et sa créativité, avec d'excellents mocktails/cocktails et quelques plats de viande/fruits de mer disponibles sur demande. Les critiques récurrentes incluent des options non végétaliennes et une variété limitées, des rotations/fermetures de restaurants hors saison, une incohérence occasionnelle, un service lent et de rares signalements de maladies.
Avis de voyageur à ce sujet
10
Craig
12 mars 2025
·
A séjourné 4 nuits
I could write a book in all the wonderful things about this resort. I’ll keep it simple. Service is over the top excellent, everywhere. The room was fantastic; a variety of pillows and the mattress was great. We mostly ate at Su Casa and Charley’s taco truck. My husband is a huge carnivore and even he found things he could eat and enjoyed. I felt so good eating clean all week. Our margaritas were all made with quality tequila and fresh juices. The bear bar at night was so relaxing but also entertaining. DJ one night and Sax player the next. We ordered grass fed burgers in the room one night. Beach is gorgeous! I’d give them 10 stars if I could and we will return for sure. Keep your eyes open for the wildlife, iguanas, coatis and spider monkeys!!
I could write a book in all the wonderful things about this resort. I’ll keep it simple. Service is over the top excellent, everywhere. The room was fantastic; a variety of pillows and the mattress was great. We mostly ate at Su Casa and Charley’s taco truck. My husband is a huge carnivore and even he found things he could eat and enjoyed. I felt so good eating clean all week. Our margaritas were all made with quality tequila and fresh juices. The bear bar at night was so relaxing but also entertaining. DJ one night and Sax player the next. We ordered grass fed burgers in the room one night. Beach is gorgeous! I’d give them 10 stars if I could and we will return for sure. Keep your eyes open for the wildlife, iguanas, coatis and spider monkeys!!
10
Sandy
14 oct. 2025
·
A séjourné 1 nuit
Gorgeous all inclusive resort with delicious, healthy, vegan food. Excellent service and friendly staff. Beautiful location and amenities. Interesting classes.
Gorgeous all inclusive resort with delicious, healthy, vegan food. Excellent service and friendly staff. Beautiful location and amenities. Interesting classes.
8
David
30 mars 2023
·
A séjourné 9 nuits
Very nice property overall. Amazing beach and resort grounds, great food - although limited selection. Very nice staff. Our stay would have been perfect if the service was a little bit better and more consistent. For the price of the property, a higher level of service and communication is expected. Mainly inconsistent room service and food service - long wait times for food, wrong time estimates, incorrect orders, gap between menu description and actual food. We had a family room in the family building - sound proofing on the beach side is great however the hallway door is not good and can be loud with staff or families walking past.
Very nice property overall. Amazing beach and resort grounds, great food - although limited selection. Very nice staff. Our stay would have been perfect if the service was a little bit better and more consistent. For the price of the property, a higher level of service and communication is expected. Mainly inconsistent room service and food service - long wait times for food, wrong time estimates, incorrect orders, gap between menu description and actual food. We had a family room in the family building - sound proofing on the beach side is great however the hallway door is not good and can be loud with staff or families walking past.
8
Trent
8 avr. 2024
·
A séjourné 7 nuits
The property is very nice and overall we had a good one week stay. The beach is great, food is overall good and the staff were mostly great, especially the guy at the taco truck! However, there were just a few things that didn’t make it worth five stars and I’m not sure we’d return. The beach service was hit and miss. In the end we worked out if we sat in the area in front of Su Casa the guy there was excellent, anywhere else and it was terrible. Unfortunately my wife and I both got food poisoning after dining at Su Casa for lunch, not sure what it was but it definitely put a handbrake on the holiday for a day and a half. Our kids managed to avoid it thankfully. The last two nights of our stay, one of the restaurants was closed for a private event. One restaurant closed every night on top of that, meaning we only had two options (one being the breakfast /lunch/dinner option) for our last two nights which is unacceptable. Lastly and this is small. We booked the VIP car service to the airport and a staff member hitched a ride in the front seat. What made it weird was the lack of communication that this was happening.
The property is very nice and overall we had a good one week stay. The beach is great, food is overall good and the staff were mostly great, especially the guy at the taco truck! However, there were just a few things that didn’t make it worth five stars and I’m not sure we’d return. The beach service was hit and miss. In the end we worked out if we sat in the area in front of Su Casa the guy there was excellent, anywhere else and it was terrible. Unfortunately my wife and I both got food poisoning after dining at Su Casa for lunch, not sure what it was but it definitely put a handbrake on the holiday for a day and a half. Our kids managed to avoid it thankfully. The last two nights of our stay, one of the restaurants was closed for a private event. One restaurant closed every night on top of that, meaning we only had two options (one being the breakfast /lunch/dinner option) for our last two nights which is unacceptable. Lastly and this is small. We booked the VIP car service to the airport and a staff member hitched a ride in the front seat. What made it weird was the lack of communication that this was happening.
10
Anja
27 juin 2025
·
A séjourné 5 nuits
Palmaïa – The House of AïA is the most soulful and transformative place I’ve ever stayed. Surrounded by lush jungle and the sea, the resort is designed with deep respect for nature—eco-conscious and breathtakingly beautiful. It feels like stepping into a dream of what the world could be. The plant-based food at all seven restaurants is gourmet, flavorful, and abundant—with a few meat options available for those who want them. Their award-winning mocktails (also available as cocktails) are imaginative and delicious. Each guest is paired with a Nomadic Guide who helps with everything from booking restaurants and spa visits to arranging room service and activities. Their warm and seamless support made my stay effortless. The Architects of Life program offers daily yoga, meditation, and creative experiences with teachers who will impact your life. Angel’s wisdom is unforgettable—I highly recommend a personal session with him. Shaman Balder brings calm, grounding energy and powerful meditation practices. The Atlantis Spa is the best I’ve experienced in seven countries. I highly recommend the 90-min AïA Essence and the 120-min Mezcal Ritual. Arrive early to enjoy the sweat lodge, rosemary rinse, and cenote swim—it’s a true healing ritual. Palmaïa isn’t just a resort—it’s a sanctuary. My favorite place on Earth.
Palmaïa – The House of AïA is the most soulful and transformative place I’ve ever stayed. Surrounded by lush jungle and the sea, the resort is designed with deep respect for nature—eco-conscious and breathtakingly beautiful. It feels like stepping into a dream of what the world could be. The plant-based food at all seven restaurants is gourmet, flavorful, and abundant—with a few meat options available for those who want them. Their award-winning mocktails (also available as cocktails) are imaginative and delicious. Each guest is paired with a Nomadic Guide who helps with everything from booking restaurants and spa visits to arranging room service and activities. Their warm and seamless support made my stay effortless. The Architects of Life program offers daily yoga, meditation, and creative experiences with teachers who will impact your life. Angel’s wisdom is unforgettable—I highly recommend a personal session with him. Shaman Balder brings calm, grounding energy and powerful meditation practices. The Atlantis Spa is the best I’ve experienced in seven countries. I highly recommend the 90-min AïA Essence and the 120-min Mezcal Ritual. Arrive early to enjoy the sweat lodge, rosemary rinse, and cenote swim—it’s a true healing ritual. Palmaïa isn’t just a resort—it’s a sanctuary. My favorite place on Earth.
8
Abrahem
15 juil. 2023
·
A séjourné 5 nuits
This hotel is a vegan hotel. They do offer a couple of options for non vegans but not much
This hotel is a vegan hotel. They do offer a couple of options for non vegans but not much
10
Mohamad Bassam
6 sept. 2024
·
A séjourné 6 nuits
Second time here.. first time in may 2023. Fantastic. Clean property that combines jungle and ocean front rooms in spectacular views. Very friendly staff. Very calming setting and set ip to be that way. If you are a cruise person who likes to trip over by people and having people right and left, this is not for you. If you like quietness, serenity, and nature, this is the spot for you. Food? Yes it is vegan resort. I am mostly carnivore and came back here as the quality is really good. You have three main restaurants that re open, Su Casa, Ume, and Lek. The Mar De Olive that is advertised online on the website is closed but you can get some of its menu out of Su Casa. In addition to the above, there is a Taco truck that has been also closed (can get its food from Su Casa) and a Cafe (Plantis) Out of the above, for dinner, Ume is ghe best. It is Japanese fusion Second is Su Casa, which has great food and nice views as it is ocean front and open for breakfast and lunch. Open for dinner too but see note below. Third is Lek which is ok. Note: Dinner used to rotate where u have two options a night, now only one place a night open for dinner. While this can be a bit annoying, still didn’t affect the overall experience and we didn’t feel that the food was redundant. Childcare: available at the kids club they have and very nice. Available for three ans above to be left there and potty trained. Otherwise, you have to clarify with them as this changes. Spa: amazing and a must.
Second time here.. first time in may 2023. Fantastic. Clean property that combines jungle and ocean front rooms in spectacular views. Very friendly staff. Very calming setting and set ip to be that way. If you are a cruise person who likes to trip over by people and having people right and left, this is not for you. If you like quietness, serenity, and nature, this is the spot for you. Food? Yes it is vegan resort. I am mostly carnivore and came back here as the quality is really good. You have three main restaurants that re open, Su Casa, Ume, and Lek. The Mar De Olive that is advertised online on the website is closed but you can get some of its menu out of Su Casa. In addition to the above, there is a Taco truck that has been also closed (can get its food from Su Casa) and a Cafe (Plantis) Out of the above, for dinner, Ume is ghe best. It is Japanese fusion Second is Su Casa, which has great food and nice views as it is ocean front and open for breakfast and lunch. Open for dinner too but see note below. Third is Lek which is ok. Note: Dinner used to rotate where u have two options a night, now only one place a night open for dinner. While this can be a bit annoying, still didn’t affect the overall experience and we didn’t feel that the food was redundant. Childcare: available at the kids club they have and very nice. Available for three ans above to be left there and potty trained. Otherwise, you have to clarify with them as this changes. Spa: amazing and a must.
8
Bernardo
18 avr. 2025
·
A séjourné 4 nuits
Excellent. Made for plant-based diet people.
Excellent. Made for plant-based diet people.
10
Erin
24 oct. 2025
·
A séjourné 7 nuits
Outstanding service and food
Outstanding service and food
6
Abraham
15 juil. 2024
·
A séjourné 4 nuits
Wij vonden het een mooi hotel met mooie kamers en en prachtig strand. Mooie spa en mooi in de natuur. Waarom wij geen 5 sterren geven is dat wij ervaren dat er maar 1 restaurant per dag open was met een hele kleine kaart en wij niet vegan zijn en de vlees/vis opties erg beperkt waren en niet altijd even lekker. Wij hadden het idee dat het door het laagseizoen nogal uitgekleed was..
Wij vonden het een mooi hotel met mooie kamers en en prachtig strand. Mooie spa en mooi in de natuur. Waarom wij geen 5 sterren geven is dat wij ervaren dat er maar 1 restaurant per dag open was met een hele kleine kaart en wij niet vegan zijn en de vlees/vis opties erg beperkt waren en niet altijd even lekker. Wij hadden het idee dat het door het laagseizoen nogal uitgekleed was..
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
10
julie
21 janv. 2025
·
A séjourné 6 nuits
magnifique endroit, merci à Oscar, Dany et Gloria pour le service exceptionnel, merci aux formidables profs de yoga, Yvan, Angel, merci pour la cérémonie du cacao et pour les vélos disponibles un peu partout, c’est vraiment cool de pouvoir se promener dans la jungle et d’explorer les cenote, les grottes et de voir les singes :) la plage est magnifique et les soirées du au bord du feu sur les place sont magiques!
magnifique endroit, merci à Oscar, Dany et Gloria pour le service exceptionnel, merci aux formidables profs de yoga, Yvan, Angel, merci pour la cérémonie du cacao et pour les vélos disponibles un peu partout, c’est vraiment cool de pouvoir se promener dans la jungle et d’explorer les cenote, les grottes et de voir les singes :) la plage est magnifique et les soirées du au bord du feu sur les place sont magiques!
10
Eliud
28 juil. 2024
·
A séjourné 1 nuit
FORMIDABLE
FORMIDABLE
10
Matika
14 janv. 2024
·
A séjourné 4 nuits
Tb
Tb
10
Mustapha
18 déc. 2023
·
A séjourné 3 nuits
.
.
10
Dimitry
21 avr. 2023
·
A séjourné 6 nuits
Paradise
Paradise
Politiques de l’établissement
Arrivée
Départ
De 15:00 à 23:59
Avant 12:00
Vous avez une question ?
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Vous envisagez cet hôtel pour votre voyage à Playa del Carmen ?
Quel est le prix typique des chambres au Palmaïa The House of AïA All Inclusive Wellness Resort à Playa del Carmen ?
Dans les 60 à 90 prochains jours, le prix des chambres au Palmaïa The House of AïA All Inclusive Wellness Resort à Playa del Carmen se situe généralement autour de 802 $US par nuit pour deux personnes, allant de 671 $US à 810 $US en haute et basse saison.
Quelle est la meilleure période pour visiter Palmaïa The House of AïA All Inclusive Wellness Resort pour éviter la foule ?
Mars est le mois le plus fréquenté au Palmaïa The House of AïA All Inclusive Wellness Resort à Playa del Carmen, tandis qu'août est le mois le plus calme. Prévoyez une fréquentation nettement plus faible et une meilleure disponibilité en visitant en août plutôt qu'en haute saison.
Quelles attractions et quelle ambiance entourent le Palmaïa The House of AïA All Inclusive Wellness Resort à Playa del Carmen ?
Situé à Playa del Carmen, le Palmaïa The House of AïA All Inclusive Wellness Resort est proche de la plage de Playacar, de la Quinta Avenida et de la plage principale de Playa del Carmen, ce qui permet de facilement combiner moments de détente sur la plage avec shopping et promenades en bord de mer. L'hôtel met l'accent sur les thèmes Plage / Côte et Spa / Détente, ce qui le rend idéal pour les clients à la recherche d'une escapade luxueuse axée sur le bien-être.
Quel mois offre les tarifs les plus bas au Palmaïa The House of AïA All Inclusive Wellness Resort ?
Septembre est le mois le moins cher pour séjourner au Palmaïa The House of AïA All Inclusive Wellness Resort à Playa del Carmen, avec une moyenne de 844 $US par nuit ; février est le mois le plus cher, avec une moyenne de 1 283 $US. Les tarifs plus bas en septembre sont constatés même si août est le mois le moins fréquenté, de sorte que les tendances de prix et de fréquentation sont différentes.
Comment le prix par nuit à Palmaïa The House of AïA All Inclusive Wellness Resort, à Playa del Carmen se situe-t-il par rapport aux dernières semaines ?
Le prix actuel de Palmaïa The House of AïA All Inclusive Wellness Resort, à Playa del Carmen est de 731 $US par nuit pour 2 voyageurs, ce qui est bas pour cet hôtel : environ 20 % de moins que sa moyenne de 893 $US enregistrée au cours des 60 derniers jours. La plupart des nuits pendant cette période se situaient entre 745 $US et 1 033 $US.
Prix pour les dates à venir
septembre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
octobre 2026
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Moins cher
Plus cher
Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.
Prix en USD pour 2 voyageurs, mis à jour quotidiennement.
- 2026-09-18: 814.2009666473389USD
- 2026-09-19: 767.7488634246826USD
- 2026-09-20: 736.4909502471924USD
- 2026-09-21: 736.4909502471924USD
- 2026-09-22: 726.4056000152588USD
- 2026-09-23: 726.3114695190429USD
- 2026-09-24: 726.2879193725586USD
- 2026-09-25: 726.239487374878USD
- 2026-09-26: 736.741801361084USD
- 2026-09-27: 727.7969510803223USD
- 2026-09-28: 734.3276309875488USD
- 2026-09-29: 737.0396826782227USD
- 2026-09-30: 752.9017576812744USD
- 2026-10-01: 736.7966816131592USD
- 2026-10-02: 737.0396826782227USD
- 2026-10-03: 737.0396826782227USD
- 2026-10-04: 737.0396826782227USD
- 2026-10-05: 736.7966816131592USD
- 2026-10-06: 736.741801361084USD
- 2026-10-07: 737.0396826782227USD
- 2026-10-08: 736.741801361084USD
- 2026-10-09: 736.7966816131592USD
- 2026-10-10: 737.1651432800293USD
- 2026-10-11: 737.0396826782227USD
- 2026-10-12: 737.0396826782227USD
- 2026-10-13: 737.1651432800293USD
- 2026-10-14: 736.7966816131592USD
- 2026-10-15: 736.7966816131592USD
- 2026-10-16: 737.0396826782227USD
- 2026-10-17: 737.1651432800293USD
- 2026-10-18: 752.8529752349854USD
- 2026-10-19: 736.7966816131592USD
- 2026-10-20: 752.9017576812744USD
- 2026-10-21: 736.741801361084USD
- 2026-10-22: 737.1651432800293USD
- 2026-10-23: 737.1651432800293USD
- 2026-10-24: 737.1651432800293USD
- 2026-10-25: 737.0396826782227USD
- 2026-10-26: 737.1651432800293USD
- 2026-10-27: 736.7966816131592USD
- 2026-10-28: 736.741801361084USD
- 2026-10-29: 737.1651432800293USD
- 2026-10-30: 737.1651432800293USD
- 2026-10-31: 737.0396826782227USD
- 2026-11-01: 827.6628191314697USD
- 2026-11-02: 823.343960571289USD
- 2026-11-03: 826.9479740600585USD
- 2026-11-04: 929.889309008789USD
- 2026-11-05: 932.0339143127442USD
- 2026-11-06: 926.695460571289USD
- 2026-11-07: 927.843810571289USD
- 2026-11-08: 927.843810571289USD
- 2026-11-09: 926.695460571289USD
- 2026-11-10: 932.748829473877USD
- 2026-11-11: 931.319069241333USD
- 2026-11-12: 929.889309008789USD
- 2026-11-13: 823.343960571289USD
- 2026-11-14: 826.2331289886474USD
- 2026-11-15: 826.9479740600585USD
- 2026-11-16: 826.2331289886474USD
- 2026-11-17: 822.1956105712891USD
- 2026-11-18: 825.640660571289USD
Le personnel de la réception vous accueillera sur place. Les informations fournies par l’hébergement peuvent être traduites à l’aide d’outils de traduction automatique. Les enfants de moins de 10 ans ne sont pas admis. Cet hébergement sert principalement des repas à base de plantes.
L’enregistrement doit être effectué par une personne âgée d’au moins 18 ans.
- Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
- Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
- Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
- Les clients doivent contacter cet hébergement à l'avance pour réserver une chaise haute
- Cet hébergement accepte les cartes de crédit, les cartes de débit, et les espèces
- Des modes de paiement sans espèces sont disponibles
- Cet hébergement comprend le dispositif de sécurité suivant : un extincteur
- Cet hébergement comporte des espaces extérieurs comme des balcons, des patios ou des terrasses potentiellement non adaptés aux enfants. Si vous avez des questions, nous vous recommandons de contacter l'hébergement avant votre arrivée afin de savoir s'il peut vous accueillir dans une chambre adéquate.
- Veuillez noter que les normes culturelles et les règles pour les voyageurs peuvent différer selon le pays et l'hébergement. Les règles mentionnées sont fournies par l'hébergement
- Les enfants de moins de 10 ans ne sont pas admis.
- Piscine accessible de 08 h 00 à 20 h 00.
- Pour les massages et les soins spa, les réservations doivent être effectuées en contactant cet hébergement avant votre arrivée, au moyen des coordonnées fournies dans la confirmation de réservation.
- Seules les personnes enregistrées peuvent accéder aux chambres.
- Modes de paiement sans espèces disponibles pour toutes les transactions.
- Cet hébergement accueille des clients de toutes orientations sexuelles et identités de genres (LGBTQIA+ friendly).
- Une arrivée anticipée est possible moyennant un supplément (sujet à disponibilité)
- Tout départ tardif fait l’objet de frais supplémentaires (sujet à disponibilité)
La liste ci-dessus peut ne pas être exhaustive. Les frais et acomptes peuvent être mentionnés hors taxe et sont soumis à modification.
Équipements populaires
Parking
Navette aéroport
Restaurant
Piscine
Service en chambre
Service de voiturier
Services
Organisation d'excursions
Nettoyage à sec
Ménage
Salle de banquet
Service de change
Coffre-fort
Distributeur automatique de billets
Location de vélos
Consigne à bagage
Formalités d'arrivée/Départ express
Laverie
24-Hour Front Desk
Concierge Services
Activités
Piscine
Plage privée
Plage (à proximité)
Piscine extérieure
Musique live
Pool (Infinity)
Mobilier d'extérieur
Pool (Seasonal Outdoor)
Terrasse
Fitness Center (nearby)
Général
Service en chambre
Restaurant
Chambres non-fumeurs
Massage
Spa et centre de bien-être
Salon de coiffure/Beauté
Soins corporels
Soins pour le visage
Bar de la piscine
Petit-déjeuner en chambre
Chambre familiale
Beach Sun Loungers
Snack Bar/Deli
Parking
Parking
Navette aéroport
Service de voiturier
Parking gratuit
Parking (Limited)
Parking Onsite
Connexion Internet
Wi-fi gratuit