PUNTA ESMERALDA Hotel Boutique
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From
47 $US
/nuit
À propos de cet établissement
La détente avant tout ! Profitez des nombreuses options de loisirs disponibles dans l'hébergement, notamment une piscine extérieure, ou admirez la vue qui vous est offerte depuis une terrasse. Parmi les équipements et services proposés par ...
Équipements
La détente avant tout ! Profitez des nombreuses options de loisirs disponibles dans l'hébergement, notamment une piscine extérieure, ou admirez la vue qui vous est offerte depuis une terrasse. Parmi les équipements et services proposés par cet hôtel de style méditerranéen vous trouvez également l'accès Wi-Fi à Internet gratuit et un distributeur automatique de boissons et d'en-cas.
Services de l'établissement
Les équipements et services proposés incluent un service de départ express, une réception ouverte 24 h/24 et un ascenseur. Un parking gratuit est disponible dans l'enceinte de l'hébergement.
Repas
Vous êtes gourmand ? cet hôtel abrite un restaurant, Resto Esmeralda qui vous accueillera pour le déjeuner. Si vous préférez le confort de votre chambre, vous pourrez aussi compter sur un service d'étage (horaires limités) très pratique.
Chambres
Les 28 chambres climatisées de l'hébergement vous invitent à la détente et comprennent un réfrigérateur. L'accès Wi-Fi à Internet gratuit vous permet de rester en contact avec le reste du monde et votre divertissement est assuré par des chaînes par satellite. Les salles de bain comprennent une douche et un sèche-cheveux. Les équipements et services offerts par l'hébergement comprennent un téléphone, mais aussi un coffre-fort et des ventilateurs.
Emplacement
En choisissant PUNTA ESMERALDA Hotel Boutique à Playa del Carmen (Luis Donaldo Colosio), vous serez à moins de 5 minutes en voiture de Plage de Punta Esmeralda et de Club de golf de Gran Coyote. Cet hôtel au bord de la plage se trouve à 2,6 km de Mamitas Beach Club et à 4,9 km de Terminal maritime Playa del Carmen.
À proximité
Plage de Punta Esmeralda(0.7 miles)
Plage Playa 88(0.7 miles)
Église Guadalupe(0.8 miles)
Plage Avenida Colosio(0.9 miles)
Plaza 28 de Julio(1.2 miles)
Plage Coco(1.3 miles)
Mamitas Beach Club(1.4 miles)
Super Chedraui Selecto Avenida 10(1.5 miles)
Club de golf de Gran Coyote(1.6 miles)
Rue commerçante Quinta Avenida(1.6 miles)
Plage principale de Playa del Carmen(1.7 miles)
Mario Villanueva Madrid(1.7 miles)
Centre commercial Quinta Alegría Shopping Mall(1.9 miles)
Temazcal Natura(2 miles)
Rue du Cœur(2.1 miles)
Aéroport international Cozumel (CZM)(23.9 miles)
Aéroport international de Cancún (CUN)(32.8 miles)
Aéroport international de Tulum (TQO)(67.1 miles)
Wi-fi gratuit
Ascenseur
Pêche
Distributeur automatique
Formalités d'arrivée/Départ express
24-Hour Front Desk
Emplacement
CALLE 110 ENTE AVENIDAS 10 Y 15, Luis Donaldo Colosio, Playa del Carmen, Solidaridad, Quintana Roo, Mexique
Plage de Punta Esmeralda (0.7 miles)
Plage Playa 88 (0.7 miles)
Église Guadalupe (0.8 miles)
Plage Avenida Colosio (0.9 miles)
Plaza 28 de Julio (1.2 miles)
Plage Coco (1.3 miles)
Options de chambre
5
Suite, 2 grands lits
Détails de la chambre
2 Grands Lits Doubles
Couchages 4
ClimatisationWi-Fi (gratuit)Réfrigérateur
6
Suite, 1 très grand lit, balcon
Détails de la chambre
1 Très Grand Lit Double
Couchages 3
BalconClimatisationWi-Fi (gratuit)Réfrigérateur
5
Suite, 1 très grand lit
Détails de la chambre
1 Très Grand Lit Double
Couchages 3
BalconClimatisationWi-Fi (gratuit)Réfrigérateur
7
Suite, 2 grands lits, balcon
Détails de la chambre
2 Grands Lits Doubles
Couchages 4
BalconClimatisationWi-Fi (gratuit)Réfrigérateur
Avis des voyageurs sur PUNTA ESMERALDA Hotel Boutique
8
Bien
Basé sur 443 avis vérifiés
Ce qu'en disent des voyageurs
Résumé généré par l'IA basé sur les avis récents des voyageurs
À l'Hotel Punta Esmeralda Playa del Carmen, les voyageurs soulignent les prix abordables, le personnel sympathique et l'accès facile à la plage de Punta Esmeralda, tout en notant des installations basiques, l'éloignement de la 5e Avenue et un entretien inégal des chambres et des parties communes.
Lire plusCes informations vous ont-elles été utiles ?
Ce qu'en disent des voyageurs
À l'Hotel Punta Esmeralda Playa del Carmen, les voyageurs soulignent les prix abordables, le personnel sympathique et l'accès facile à la plage de Punta Esmeralda, tout en notant des installations basiques, l'éloignement de la 5e Avenue et un entretien inégal des chambres et des parties communes.
Les commentaires sur l'emplacement sont partagés : certains n'apprécient pas la longue marche ou la course en taxi vers les boutiques et les restaurants et soulèvent des préoccupations occasionnelles concernant la sécurité dans le quartier résidentiel, tandis que d'autres le trouvent acceptable. Le confort des chambres est décrit comme spacieux mais très épuré, avec certaines fenêtres donnant sur l'intérieur, des oreillers fermes ou une lumière vive, un bruit notable et des problèmes d'entretien récurrents tels que la climatisation, l'alimentation en eau et les équipements défectueux. Le petit-déjeuner est constamment décrit comme minimal ou indisponible, et la piscine sur le toit et le parking sont des points positifs pour certains, mais limités ou mal entretenus pour d'autres. Dans l'ensemble, attendez-vous à un séjour économique sans fioritures, idéal pour les voyageurs axés sur la plage.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Équipements
La piscine sur le toit et la terrasse sont un atout pour certains, bien que la taille, l'ombre et la propreté varient. Le parking est limité ou dans la rue, et les services de bar ou de restaurant annoncés étaient souvent indisponibles.
Avis de voyageur à ce sujet
8
Melony
20 déc. 2022
·
A séjourné 19 341 nuits
Friendly staff, comfortable rooms, and proximity to the beach make this a great stay. Staff really worked with me to find things I needed or figure out how to navigate the area. It's far from 5th, but you can rent bikes from a place nearby and get around pretty easily. Hailing a cab may take some time. The pool and rooftop are nice enough - no umbrellas though, so plan accordingly. Book a deluxe room if you want to access balcony or beach views.
Friendly staff, comfortable rooms, and proximity to the beach make this a great stay. Staff really worked with me to find things I needed or figure out how to navigate the area. It's far from 5th, but you can rent bikes from a place nearby and get around pretty easily. Hailing a cab may take some time. The pool and rooftop are nice enough - no umbrellas though, so plan accordingly. Book a deluxe room if you want to access balcony or beach views.
10
Jaime
27 mars 2025
·
A séjourné 3 nuits
It was good pool at the nice.
It was good pool at the nice.
2
Dee
1 juil. 2025
·
A séjourné 5 nuits
Trust me when I say that this is not somewhere you want to stay. There were so many bad things about this accommodation that we just had to laugh about it, otherwise we would cry. The day staff was helpful when we first arrived and neither the fan nor AC nor TV worked in our room. She tried to help, but was not successful in fixing the problem. We stuck out the lack of AC in the extreme heat for 2 nights as there were no alternative rooms apparently, but we got no sleep because the room was stifling, plus no one in this hotel respects quiet hours and will happily be having loud conversations in the hallway for long periods of time in the middle of the night. To get a room change, we had to really fight and not take no for an answer from the night staff who seemed to be unwilling to help in any situation because it might make her actually lift a finger and do her job. Once we did get moved to a room on the same level as reception, we did finally have AC, but every night this lady was either talking loudly on the phone to her mates, or had friends at the front desk talking and laughing loudly from midnight to early hours of the morning. To then make this experience even more "exciting", the water went out for over 48hrs, the pool was a damn murky and dirty disgrace, the "breakfast provided" was literally sliced apple with maple syrup and a sprinkle of granola every day, and both rooms we had plus our friends in another room all had little bits of blood on the bedsheets.
Trust me when I say that this is not somewhere you want to stay. There were so many bad things about this accommodation that we just had to laugh about it, otherwise we would cry. The day staff was helpful when we first arrived and neither the fan nor AC nor TV worked in our room. She tried to help, but was not successful in fixing the problem. We stuck out the lack of AC in the extreme heat for 2 nights as there were no alternative rooms apparently, but we got no sleep because the room was stifling, plus no one in this hotel respects quiet hours and will happily be having loud conversations in the hallway for long periods of time in the middle of the night. To get a room change, we had to really fight and not take no for an answer from the night staff who seemed to be unwilling to help in any situation because it might make her actually lift a finger and do her job. Once we did get moved to a room on the same level as reception, we did finally have AC, but every night this lady was either talking loudly on the phone to her mates, or had friends at the front desk talking and laughing loudly from midnight to early hours of the morning. To then make this experience even more "exciting", the water went out for over 48hrs, the pool was a damn murky and dirty disgrace, the "breakfast provided" was literally sliced apple with maple syrup and a sprinkle of granola every day, and both rooms we had plus our friends in another room all had little bits of blood on the bedsheets.
2
Erin
7 déc. 2024
·
A séjourné 4 nuits
Worst stay ever. A/C was leaking water, a lot of water. They had to come clean the puddle it left every night till they put a bucket. I asked to get moved to a different room and they said were full... there was mold on the walls from the moisture. The rooms in the ad have outside windows but most rooms only have a window into the hallway which is a danger. The ad shows bicycles but they do not have bicycles... very noisy with all the construction around the area and whenever someone closes a door it make a loud noise that everyone can hear... anyone talking in the hallway is going to wake you up so its a disaster if kids are staying there
Worst stay ever. A/C was leaking water, a lot of water. They had to come clean the puddle it left every night till they put a bucket. I asked to get moved to a different room and they said were full... there was mold on the walls from the moisture. The rooms in the ad have outside windows but most rooms only have a window into the hallway which is a danger. The ad shows bicycles but they do not have bicycles... very noisy with all the construction around the area and whenever someone closes a door it make a loud noise that everyone can hear... anyone talking in the hallway is going to wake you up so its a disaster if kids are staying there
4
Francis
27 mars 2023
·
A séjourné 13 nuits
Arriver dans un hôtel loin de tout sans eau dans l'évier. Pas de chaise, pas de table , pas de téléphone. Restaurant ouvert presque jamais. Cuisinier très sympathiques, mais pas souvent là malheureusement. Pool bar décrit inexistant. Sang sur les serviettes. Je dirais que le 8 sur 10 de la description était généreux. Impossible de dormir la nuit. Chien qui jappe, bruit de bouteilles, cries. On entend tout dans l'hôtel. Tout. Il y a un puit de lumière qui unit les 5 étages. Sur ce tu entend ce qui se passe au 5e même si tu es au premier. J'ai dormi en moyenne 2 heures par nuit. Honnêtement pour le rapport qualité prix, ce fut mes pires vacances à vie. Il a fallu je demande pour avoir le safe d'installer. Après il y avait de la poussière de plâtre partout dans la chambre. Parcontre, la réception a été très sympatique pour m'avoir fait tallation.Il te donne 2 petites bouteilles d'eau au début et après tu te débrouilles. La réception m'en avait offert une autre, car j'étais dans l'incompréhension, mais sinon on m'a dit que je devais en acheter. C'est comme si tu faisais du camping indoor et c'était un hôtel non remboursable. Les points fort de cet hôtel est que les gens de la réception, le nettoyage des chambres et le cuisinier sont très sympatiques. La chambre est belle, mais vide. Il y a une piscine mais très petite. C'est un cartier loin des zones touristiques.
Arriver dans un hôtel loin de tout sans eau dans l'évier. Pas de chaise, pas de table , pas de téléphone. Restaurant ouvert presque jamais. Cuisinier très sympathiques, mais pas souvent là malheureusement. Pool bar décrit inexistant. Sang sur les serviettes. Je dirais que le 8 sur 10 de la description était généreux. Impossible de dormir la nuit. Chien qui jappe, bruit de bouteilles, cries. On entend tout dans l'hôtel. Tout. Il y a un puit de lumière qui unit les 5 étages. Sur ce tu entend ce qui se passe au 5e même si tu es au premier. J'ai dormi en moyenne 2 heures par nuit. Honnêtement pour le rapport qualité prix, ce fut mes pires vacances à vie. Il a fallu je demande pour avoir le safe d'installer. Après il y avait de la poussière de plâtre partout dans la chambre. Parcontre, la réception a été très sympatique pour m'avoir fait tallation.Il te donne 2 petites bouteilles d'eau au début et après tu te débrouilles. La réception m'en avait offert une autre, car j'étais dans l'incompréhension, mais sinon on m'a dit que je devais en acheter. C'est comme si tu faisais du camping indoor et c'était un hôtel non remboursable. Les points fort de cet hôtel est que les gens de la réception, le nettoyage des chambres et le cuisinier sont très sympatiques. La chambre est belle, mais vide. Il y a une piscine mais très petite. C'est un cartier loin des zones touristiques.
4
Beatriz
4 déc. 2024
·
A séjourné 3 nuits
Our experience staying in this hotel was very complicated. We filtered for a hotel with parking available, but the property has very limited parking space, so we had to park one night on the street. The room was not well kept, with paint fading from the walls and several bathroom issues. The A/C went out on our room one night, which we reported the next morning, but when we got back to the room they had done nothing to fix the issue. The front desk staff did their best, but we ended up 2 out 3 nights without A/C at a beach hotel. Overall, you get what you pay for with this property.
Our experience staying in this hotel was very complicated. We filtered for a hotel with parking available, but the property has very limited parking space, so we had to park one night on the street. The room was not well kept, with paint fading from the walls and several bathroom issues. The A/C went out on our room one night, which we reported the next morning, but when we got back to the room they had done nothing to fix the issue. The front desk staff did their best, but we ended up 2 out 3 nights without A/C at a beach hotel. Overall, you get what you pay for with this property.
10
Hector
26 mars 2025
·
A séjourné 2 nuits
Excelente estancia, está muy cerca de Playa Punta Esmeralda la cual es una de las más bonitas que tiene Playa del Carmen, pero el hotel si está muy alejado del centro, yo no tuve ningún inconveniente con este tema, atención muy amable en recepción y cuenta con una alberca en el techo, todo bien.
Excelente estancia, está muy cerca de Playa Punta Esmeralda la cual es una de las más bonitas que tiene Playa del Carmen, pero el hotel si está muy alejado del centro, yo no tuve ningún inconveniente con este tema, atención muy amable en recepción y cuenta con una alberca en el techo, todo bien.
10
Stan
24 janv. 2022
·
A séjourné 1 nuit
Nice hotel, pool area on top of the building was very nice, loved looking at the sunrise from the top of the roof
Nice hotel, pool area on top of the building was very nice, loved looking at the sunrise from the top of the roof
6
David
26 avr. 2025
·
A séjourné 2 nuits
A couple of km north of the main commercial area, hotel had nice roof pool and a simple breakfast. There were a few parking spots. My room was very basic and somewhat dark (window looked on to a corridor). Price was fair for PDC --- plus a good taco place opposite.
A couple of km north of the main commercial area, hotel had nice roof pool and a simple breakfast. There were a few parking spots. My room was very basic and somewhat dark (window looked on to a corridor). Price was fair for PDC --- plus a good taco place opposite.
2
raul
20 avr. 2025
·
A séjourné 1 nuit
No tiene estacionamiento
No tiene estacionamiento
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Propreté
Les commentaires sur la propreté sont mitigés : plusieurs clients signalent du linge taché ou souillé de sang, de la moisissure, des nuisibles, des odeurs persistantes et une piscine sale, tandis que d'autres trouvent les chambres acceptablement propres. Le ménage et l'entretien semblent incohérents.
Avis de voyageur à ce sujet
2
Esmeralda
16 janv. 2025
·
A séjourné 3 nuits
The rooms walls and ceiling are covered in black mold the windows don’t lock can’t keep your valuables and documents in the room without the fear of getting stolen and when I asked about the window they said they’ll check on it later and is all good to leave it and also was blood on the sheet covers with some black residue
The rooms walls and ceiling are covered in black mold the windows don’t lock can’t keep your valuables and documents in the room without the fear of getting stolen and when I asked about the window they said they’ll check on it later and is all good to leave it and also was blood on the sheet covers with some black residue
2
Piel
20 janv. 2025
·
A séjourné 5 nuits
No servía el aire acondicionado, les hice el comentario para que me cambiaran de habitación y según la de siempre ya no tenían.. que si funcionaba el control, pero que pues tal vez no tenía gas... Osea! Te despertaban a las 9 am para el aseo Muy descuidadas las habitaciones Tienen humedad En la parte de arriba donde está la alberca, está sucio, con humedad... Nada como en las fotos.
No servía el aire acondicionado, les hice el comentario para que me cambiaran de habitación y según la de siempre ya no tenían.. que si funcionaba el control, pero que pues tal vez no tenía gas... Osea! Te despertaban a las 9 am para el aseo Muy descuidadas las habitaciones Tienen humedad En la parte de arriba donde está la alberca, está sucio, con humedad... Nada como en las fotos.
10
Cecy
30 avr. 2025
·
A séjourné 1 nuit
Limpio, confortable, muy atentos , hay estacionamiento , bonito el lugar , lo recomendaría
Limpio, confortable, muy atentos , hay estacionamiento , bonito el lugar , lo recomendaría
4
KEVIN SAMUEL
30 déc. 2024
·
A séjourné 7 nuits
Mala atención al cliente, no brindaron la información necesaria en el hotel! No fue buena la limpieza Habitación sin ventilación, paredes en mal estado, ducha en mal estado. Sábanas manchadas y no eran cambiadas día a día.
Mala atención al cliente, no brindaron la información necesaria en el hotel! No fue buena la limpieza Habitación sin ventilación, paredes en mal estado, ducha en mal estado. Sábanas manchadas y no eran cambiadas día a día.
2
Dee
1 juil. 2025
·
A séjourné 5 nuits
Trust me when I say that this is not somewhere you want to stay. There were so many bad things about this accommodation that we just had to laugh about it, otherwise we would cry. The day staff was helpful when we first arrived and neither the fan nor AC nor TV worked in our room. She tried to help, but was not successful in fixing the problem. We stuck out the lack of AC in the extreme heat for 2 nights as there were no alternative rooms apparently, but we got no sleep because the room was stifling, plus no one in this hotel respects quiet hours and will happily be having loud conversations in the hallway for long periods of time in the middle of the night. To get a room change, we had to really fight and not take no for an answer from the night staff who seemed to be unwilling to help in any situation because it might make her actually lift a finger and do her job. Once we did get moved to a room on the same level as reception, we did finally have AC, but every night this lady was either talking loudly on the phone to her mates, or had friends at the front desk talking and laughing loudly from midnight to early hours of the morning. To then make this experience even more "exciting", the water went out for over 48hrs, the pool was a damn murky and dirty disgrace, the "breakfast provided" was literally sliced apple with maple syrup and a sprinkle of granola every day, and both rooms we had plus our friends in another room all had little bits of blood on the bedsheets.
Trust me when I say that this is not somewhere you want to stay. There were so many bad things about this accommodation that we just had to laugh about it, otherwise we would cry. The day staff was helpful when we first arrived and neither the fan nor AC nor TV worked in our room. She tried to help, but was not successful in fixing the problem. We stuck out the lack of AC in the extreme heat for 2 nights as there were no alternative rooms apparently, but we got no sleep because the room was stifling, plus no one in this hotel respects quiet hours and will happily be having loud conversations in the hallway for long periods of time in the middle of the night. To get a room change, we had to really fight and not take no for an answer from the night staff who seemed to be unwilling to help in any situation because it might make her actually lift a finger and do her job. Once we did get moved to a room on the same level as reception, we did finally have AC, but every night this lady was either talking loudly on the phone to her mates, or had friends at the front desk talking and laughing loudly from midnight to early hours of the morning. To then make this experience even more "exciting", the water went out for over 48hrs, the pool was a damn murky and dirty disgrace, the "breakfast provided" was literally sliced apple with maple syrup and a sprinkle of granola every day, and both rooms we had plus our friends in another room all had little bits of blood on the bedsheets.
4
Francis
27 mars 2023
·
A séjourné 13 nuits
Arriver dans un hôtel loin de tout sans eau dans l'évier. Pas de chaise, pas de table , pas de téléphone. Restaurant ouvert presque jamais. Cuisinier très sympathiques, mais pas souvent là malheureusement. Pool bar décrit inexistant. Sang sur les serviettes. Je dirais que le 8 sur 10 de la description était généreux. Impossible de dormir la nuit. Chien qui jappe, bruit de bouteilles, cries. On entend tout dans l'hôtel. Tout. Il y a un puit de lumière qui unit les 5 étages. Sur ce tu entend ce qui se passe au 5e même si tu es au premier. J'ai dormi en moyenne 2 heures par nuit. Honnêtement pour le rapport qualité prix, ce fut mes pires vacances à vie. Il a fallu je demande pour avoir le safe d'installer. Après il y avait de la poussière de plâtre partout dans la chambre. Parcontre, la réception a été très sympatique pour m'avoir fait tallation.Il te donne 2 petites bouteilles d'eau au début et après tu te débrouilles. La réception m'en avait offert une autre, car j'étais dans l'incompréhension, mais sinon on m'a dit que je devais en acheter. C'est comme si tu faisais du camping indoor et c'était un hôtel non remboursable. Les points fort de cet hôtel est que les gens de la réception, le nettoyage des chambres et le cuisinier sont très sympatiques. La chambre est belle, mais vide. Il y a une piscine mais très petite. C'est un cartier loin des zones touristiques.
Arriver dans un hôtel loin de tout sans eau dans l'évier. Pas de chaise, pas de table , pas de téléphone. Restaurant ouvert presque jamais. Cuisinier très sympathiques, mais pas souvent là malheureusement. Pool bar décrit inexistant. Sang sur les serviettes. Je dirais que le 8 sur 10 de la description était généreux. Impossible de dormir la nuit. Chien qui jappe, bruit de bouteilles, cries. On entend tout dans l'hôtel. Tout. Il y a un puit de lumière qui unit les 5 étages. Sur ce tu entend ce qui se passe au 5e même si tu es au premier. J'ai dormi en moyenne 2 heures par nuit. Honnêtement pour le rapport qualité prix, ce fut mes pires vacances à vie. Il a fallu je demande pour avoir le safe d'installer. Après il y avait de la poussière de plâtre partout dans la chambre. Parcontre, la réception a été très sympatique pour m'avoir fait tallation.Il te donne 2 petites bouteilles d'eau au début et après tu te débrouilles. La réception m'en avait offert une autre, car j'étais dans l'incompréhension, mais sinon on m'a dit que je devais en acheter. C'est comme si tu faisais du camping indoor et c'était un hôtel non remboursable. Les points fort de cet hôtel est que les gens de la réception, le nettoyage des chambres et le cuisinier sont très sympatiques. La chambre est belle, mais vide. Il y a une piscine mais très petite. C'est un cartier loin des zones touristiques.
4
Beatriz
4 déc. 2024
·
A séjourné 3 nuits
Our experience staying in this hotel was very complicated. We filtered for a hotel with parking available, but the property has very limited parking space, so we had to park one night on the street. The room was not well kept, with paint fading from the walls and several bathroom issues. The A/C went out on our room one night, which we reported the next morning, but when we got back to the room they had done nothing to fix the issue. The front desk staff did their best, but we ended up 2 out 3 nights without A/C at a beach hotel. Overall, you get what you pay for with this property.
Our experience staying in this hotel was very complicated. We filtered for a hotel with parking available, but the property has very limited parking space, so we had to park one night on the street. The room was not well kept, with paint fading from the walls and several bathroom issues. The A/C went out on our room one night, which we reported the next morning, but when we got back to the room they had done nothing to fix the issue. The front desk staff did their best, but we ended up 2 out 3 nights without A/C at a beach hotel. Overall, you get what you pay for with this property.
4
Sue
15 mars 2023
·
A séjourné 1 nuit
Ants bite in bed, couldn’t sleep. Lol Didn’t do complaint, thought it’s not gonna changed.
Ants bite in bed, couldn’t sleep. Lol Didn’t do complaint, thought it’s not gonna changed.
4
DARIO
21 févr. 2025
·
A séjourné 2 nuits
Scarsissima pulizia della biancheria, TV non funzionante, problemi con l’aria condizionata e con i serramenti. Colazione limitatissima.
Scarsissima pulizia della biancheria, TV non funzionante, problemi con l’aria condizionata e con i serramenti. Colazione limitatissima.
2
Armando Alberto Malvaez De La
29 janv. 2023
·
A séjourné 7 nuits
We decided to stay here because the pictures and reviews were good but it was FAR from it. We got to the hotel and front desk was friendly. We payed $25 for remote controls for the room but that was given back at the end of your stay. We got to the room and I couldn’t believe my eyes! The room was dirty! They didn’t bother to clean the closet mirror which had lots of finger prints! The worst part was the restroom!! The restroom mirror had toothpaste splashed and water marks ALL over it! I wish I was exaggerating but I am not. The table in there is plastic, old and stained. The bed was soo soft too. It was so bad we left the next day and stayed at a different hotel. We didn’t care to loose the money we had payed for (1 week) we had to get out! Do not stay here! I don’t know how people stay there and I don’t know why the hotel staff thinks it is ok and in good condition for people to stay.
We decided to stay here because the pictures and reviews were good but it was FAR from it. We got to the hotel and front desk was friendly. We payed $25 for remote controls for the room but that was given back at the end of your stay. We got to the room and I couldn’t believe my eyes! The room was dirty! They didn’t bother to clean the closet mirror which had lots of finger prints! The worst part was the restroom!! The restroom mirror had toothpaste splashed and water marks ALL over it! I wish I was exaggerating but I am not. The table in there is plastic, old and stained. The bed was soo soft too. It was so bad we left the next day and stayed at a different hotel. We didn’t care to loose the money we had payed for (1 week) we had to get out! Do not stay here! I don’t know how people stay there and I don’t know why the hotel staff thinks it is ok and in good condition for people to stay.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Chambres
Les chambres sont généralement spacieuses mais très sobres, avec peu de mobilier et, dans certains cas, des fenêtres donnant sur l'intérieur ou mal occultées, ce qui affecte l'intimité et la luminosité. Le bruit provenant des couloirs se fait entendre, et la climatisation ou les équipements peuvent être peu fiables.
Avis de voyageur à ce sujet
6
Gerardo
19 avr. 2025
·
Sencilla. Cuartos amplios. Estuvimos poco tiempo pero nos funcionó muy bien.
Sencilla. Cuartos amplios. Estuvimos poco tiempo pero nos funcionó muy bien.
8
Yadira
2 mai 2024
·
A séjourné 2 nuits
Cómodo el hotel solo que las ventanas no tenían cortinas, estaban con papel verde lo cual no se ve para ninguno de los 2 lados pero la luz de la terraza molestaba mucho en la habitación a la hora de dormir
Cómodo el hotel solo que las ventanas no tenían cortinas, estaban con papel verde lo cual no se ve para ninguno de los 2 lados pero la luz de la terraza molestaba mucho en la habitación a la hora de dormir
6
Richard
31 janv. 2025
·
A séjourné 3 nuits
The staff was VERY Friendly!! I feel bad that I can't give 5 stars, but wanted to give people an accurate idea of what you will be getting here. 1st- Hotel IS clean! Staff is friendly & helpful. Room was huge. Overall pleased with that. BUT- Very limited "amenities". Not even an ice machine. Only 1 chair in our room. Breakfast was white bread & a toaster, butter & a jelly, coffee or water. Getting a blanket and towels was like asking for gold. Never got an extra pillow. Only 1 trash can in the room (in bath) Overall it was decent place to base our trip from, we only slept there. But it is not a resort that you'd want to lounge around at. Neighborhood was a little sketchy too, although nothing bad ever happened to us or rental car. If you're used to staying at a 4 or 5 star resort, you will probably be disappointed. If not, it's not bad for the money!
The staff was VERY Friendly!! I feel bad that I can't give 5 stars, but wanted to give people an accurate idea of what you will be getting here. 1st- Hotel IS clean! Staff is friendly & helpful. Room was huge. Overall pleased with that. BUT- Very limited "amenities". Not even an ice machine. Only 1 chair in our room. Breakfast was white bread & a toaster, butter & a jelly, coffee or water. Getting a blanket and towels was like asking for gold. Never got an extra pillow. Only 1 trash can in the room (in bath) Overall it was decent place to base our trip from, we only slept there. But it is not a resort that you'd want to lounge around at. Neighborhood was a little sketchy too, although nothing bad ever happened to us or rental car. If you're used to staying at a 4 or 5 star resort, you will probably be disappointed. If not, it's not bad for the money!
6
Oscar Palomo
10 janv. 2022
·
A séjourné 1 nuit
Un foco hacia constante flashes y lastimaba la vista, no había teléfono para poder llamar a recepción y el cortinero estaba sobrepuesto y decayó tres veces
Un foco hacia constante flashes y lastimaba la vista, no había teléfono para poder llamar a recepción y el cortinero estaba sobrepuesto y decayó tres veces
2
Erin
7 déc. 2024
·
A séjourné 4 nuits
Worst stay ever. A/C was leaking water, a lot of water. They had to come clean the puddle it left every night till they put a bucket. I asked to get moved to a different room and they said were full... there was mold on the walls from the moisture. The rooms in the ad have outside windows but most rooms only have a window into the hallway which is a danger. The ad shows bicycles but they do not have bicycles... very noisy with all the construction around the area and whenever someone closes a door it make a loud noise that everyone can hear... anyone talking in the hallway is going to wake you up so its a disaster if kids are staying there
Worst stay ever. A/C was leaking water, a lot of water. They had to come clean the puddle it left every night till they put a bucket. I asked to get moved to a different room and they said were full... there was mold on the walls from the moisture. The rooms in the ad have outside windows but most rooms only have a window into the hallway which is a danger. The ad shows bicycles but they do not have bicycles... very noisy with all the construction around the area and whenever someone closes a door it make a loud noise that everyone can hear... anyone talking in the hallway is going to wake you up so its a disaster if kids are staying there
4
Martin
26 mars 2025
·
A séjourné 2 nuits
Got a room on the 1st floor, with no blind except a transparent one! Everyone could see in the room, people on the street and people living in the apartment on the other side of the street! Room also had a humidity smell hidden with lot of perfume to hide it. We did ask to move to another room but we've been told there is no other available. We did ask to cancel and leave but again, not possible so we left. Very bad experience
Got a room on the 1st floor, with no blind except a transparent one! Everyone could see in the room, people on the street and people living in the apartment on the other side of the street! Room also had a humidity smell hidden with lot of perfume to hide it. We did ask to move to another room but we've been told there is no other available. We did ask to cancel and leave but again, not possible so we left. Very bad experience
8
Luis Antonio
4 mai 2025
·
A séjourné 1 nuit
Las almohadas son muy duras, fue un poco incómodo dormir.
Las almohadas son muy duras, fue un poco incómodo dormir.
6
David
26 avr. 2025
·
A séjourné 2 nuits
A couple of km north of the main commercial area, hotel had nice roof pool and a simple breakfast. There were a few parking spots. My room was very basic and somewhat dark (window looked on to a corridor). Price was fair for PDC --- plus a good taco place opposite.
A couple of km north of the main commercial area, hotel had nice roof pool and a simple breakfast. There were a few parking spots. My room was very basic and somewhat dark (window looked on to a corridor). Price was fair for PDC --- plus a good taco place opposite.
8
daniel
7 janv. 2022
·
A séjourné 17 nuits
j ai apprécié la tranquillité le seul moin les portes de chambre sont vide alors on entend tout se qui se passe dans la bâtisse
j ai apprécié la tranquillité le seul moin les portes de chambre sont vide alors on entend tout se qui se passe dans la bâtisse
8
Denis
22 févr. 2025
·
A séjourné 1 nuit
Short stay of one night, helpful staff. Simple but sustaining fruit and roll continental breakfast. Distracted in upstairs room by audible conversations from the lobby late in the evening.
Short stay of one night, helpful staff. Simple but sustaining fruit and roll continental breakfast. Distracted in upstairs room by audible conversations from the lobby late in the evening.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Service
Le personnel est fréquemment décrit comme amical et serviable, mais le service est inégal, avec des réponses lentes ou peu utiles par moments, des problèmes de réservation ou d'attribution de chambre et des difficultés à obtenir des changements de chambre ou des extras.
Avis de voyageur à ce sujet
10
Cecy
30 avr. 2025
·
A séjourné 1 nuit
Limpio, confortable, muy atentos , hay estacionamiento , bonito el lugar , lo recomendaría
Limpio, confortable, muy atentos , hay estacionamiento , bonito el lugar , lo recomendaría
8
Jorge
24 nov. 2024
·
A séjourné 2 nuits
Es un hotel cómodo y se paso, en los alrededores no hay muchas opciones para comer y se encuentra a 4.5 km (50 min) caminando de la 5ta avenida. La alberca es cómoda y con una vista agradable. Los cuartos podrían recibir algo de mantenimiento general, así como el aire acondicionado (lo tuve que apagar por alergia). la calidad de atención del persona muy buena. En general, un hotel que vale por lo que se paga.
Es un hotel cómodo y se paso, en los alrededores no hay muchas opciones para comer y se encuentra a 4.5 km (50 min) caminando de la 5ta avenida. La alberca es cómoda y con una vista agradable. Los cuartos podrían recibir algo de mantenimiento general, así como el aire acondicionado (lo tuve que apagar por alergia). la calidad de atención del persona muy buena. En general, un hotel que vale por lo que se paga.
8
Angelita
29 juil. 2025
·
A séjourné 2 nuits
Todo muy bien y el personal muy atento. Limpio todo pero el inconveniente fue dos veces no avía agua en el baño
Todo muy bien y el personal muy atento. Limpio todo pero el inconveniente fue dos veces no avía agua en el baño
2
Dee
1 juil. 2025
·
A séjourné 5 nuits
Trust me when I say that this is not somewhere you want to stay. There were so many bad things about this accommodation that we just had to laugh about it, otherwise we would cry. The day staff was helpful when we first arrived and neither the fan nor AC nor TV worked in our room. She tried to help, but was not successful in fixing the problem. We stuck out the lack of AC in the extreme heat for 2 nights as there were no alternative rooms apparently, but we got no sleep because the room was stifling, plus no one in this hotel respects quiet hours and will happily be having loud conversations in the hallway for long periods of time in the middle of the night. To get a room change, we had to really fight and not take no for an answer from the night staff who seemed to be unwilling to help in any situation because it might make her actually lift a finger and do her job. Once we did get moved to a room on the same level as reception, we did finally have AC, but every night this lady was either talking loudly on the phone to her mates, or had friends at the front desk talking and laughing loudly from midnight to early hours of the morning. To then make this experience even more "exciting", the water went out for over 48hrs, the pool was a damn murky and dirty disgrace, the "breakfast provided" was literally sliced apple with maple syrup and a sprinkle of granola every day, and both rooms we had plus our friends in another room all had little bits of blood on the bedsheets.
Trust me when I say that this is not somewhere you want to stay. There were so many bad things about this accommodation that we just had to laugh about it, otherwise we would cry. The day staff was helpful when we first arrived and neither the fan nor AC nor TV worked in our room. She tried to help, but was not successful in fixing the problem. We stuck out the lack of AC in the extreme heat for 2 nights as there were no alternative rooms apparently, but we got no sleep because the room was stifling, plus no one in this hotel respects quiet hours and will happily be having loud conversations in the hallway for long periods of time in the middle of the night. To get a room change, we had to really fight and not take no for an answer from the night staff who seemed to be unwilling to help in any situation because it might make her actually lift a finger and do her job. Once we did get moved to a room on the same level as reception, we did finally have AC, but every night this lady was either talking loudly on the phone to her mates, or had friends at the front desk talking and laughing loudly from midnight to early hours of the morning. To then make this experience even more "exciting", the water went out for over 48hrs, the pool was a damn murky and dirty disgrace, the "breakfast provided" was literally sliced apple with maple syrup and a sprinkle of granola every day, and both rooms we had plus our friends in another room all had little bits of blood on the bedsheets.
6
Yuri
6 juil. 2025
·
A séjourné 2 nuits
1. A una de las 4 habs que reservé, durante la madrugada, le tocaron la puerta, al abrir era el recepcionista junto a la huésped de al lado a quien se le quedó la llave dentro de su habitación y a mi amiga le pidieron que lo dejara pasar (2 am) para ir a través del balcón de una habitación a la otra. Es absurdo e inaudito ya que se supone que recepción debe tener llaves maestras pero no solo eso, como irrumpen en la privacidad de un huésped para atender a otro a esa hora! 2. Cuando reserve 5 habitaciones, por error cancele una, siendo toda la reserva no reembolsable, no pasó ni 20 minutos y llame al hotel para que me reinstalaran la reserva que había cancelado y no quisieron . Me comuniqué a Expedía, quien hizo varios intentos con el hotel, pero sin éxito. Me parece una falta de empatía total.
1. A una de las 4 habs que reservé, durante la madrugada, le tocaron la puerta, al abrir era el recepcionista junto a la huésped de al lado a quien se le quedó la llave dentro de su habitación y a mi amiga le pidieron que lo dejara pasar (2 am) para ir a través del balcón de una habitación a la otra. Es absurdo e inaudito ya que se supone que recepción debe tener llaves maestras pero no solo eso, como irrumpen en la privacidad de un huésped para atender a otro a esa hora! 2. Cuando reserve 5 habitaciones, por error cancele una, siendo toda la reserva no reembolsable, no pasó ni 20 minutos y llame al hotel para que me reinstalaran la reserva que había cancelado y no quisieron . Me comuniqué a Expedía, quien hizo varios intentos con el hotel, pero sin éxito. Me parece una falta de empatía total.
10
Armando
4 juil. 2024
·
A séjourné 2 nuits
Excelente servicio muy atentos a tus necesidades
Excelente servicio muy atentos a tus necesidades
10
cesar
16 févr. 2023
·
A séjourné 7 nuits
Staff is polite and accommodating, the hotel Is comfy and artsy. Will come back again
Staff is polite and accommodating, the hotel Is comfy and artsy. Will come back again
8
Ana
16 mars 2025
·
A séjourné 4 nuits
Excelente en relación calidad y precio, no di 5 estrellas porque el ruido se filtra fácilmente, la atención del staff fue excelente Paola, Marcelo, Lara y Dani, el hotel es cómodo.
Excelente en relación calidad y precio, no di 5 estrellas porque el ruido se filtra fácilmente, la atención del staff fue excelente Paola, Marcelo, Lara y Dani, el hotel es cómodo.
8
Mathias
10 mars 2025
·
A séjourné 2 nuits
Hotel is nice. Staff very friendly , is close to a very nice beach Little far away from downtown Playa del carmen.
Hotel is nice. Staff very friendly , is close to a very nice beach Little far away from downtown Playa del carmen.
4
Marisol
11 août 2025
·
A séjourné 1 nuit
No son NADA amables, muy poca información, el desayuno incluido súper tardado, mucha lentitud y cero interés por la atención
No son NADA amables, muy poca información, el desayuno incluido súper tardado, mucha lentitud y cero interés por la atención
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Emplacement
Proche des plages publiques mais éloigné des boutiques et restaurants de la 5e Avenue, avec peu de possibilités de restauration à proximité. Certains clients n'ont pas eu de problème à marcher ou à prendre un taxi, tandis que d'autres n'ont pas apprécié le quartier résidentiel et les bruits occasionnels de chiens.
Avis de voyageur à ce sujet
8
Jorge
24 nov. 2024
·
A séjourné 2 nuits
Es un hotel cómodo y se paso, en los alrededores no hay muchas opciones para comer y se encuentra a 4.5 km (50 min) caminando de la 5ta avenida. La alberca es cómoda y con una vista agradable. Los cuartos podrían recibir algo de mantenimiento general, así como el aire acondicionado (lo tuve que apagar por alergia). la calidad de atención del persona muy buena. En general, un hotel que vale por lo que se paga.
Es un hotel cómodo y se paso, en los alrededores no hay muchas opciones para comer y se encuentra a 4.5 km (50 min) caminando de la 5ta avenida. La alberca es cómoda y con una vista agradable. Los cuartos podrían recibir algo de mantenimiento general, así como el aire acondicionado (lo tuve que apagar por alergia). la calidad de atención del persona muy buena. En general, un hotel que vale por lo que se paga.
4
Natalie
8 avr. 2023
·
The room didn’t look like the pictures I saw in Expedia. The bathroom window was very dirty. Common areas didn’t look clean either. Even though in Expedia it was mentioned that it was located 5 minutes from Quinta Avenida, the front desk employee explained that we had to walk 45 minutes to get to the tourist area of Quinta Avenida. We didn’t feel safe in the hotel location, that is why we didn’t complain or ask to change rooms; I made a reservation in another hotel and left the same day. I wasn’t able to cancel the booking because I had already checked in; but I preferred to spend the following 6 nights in a clean, well lit hotel located in a safe area.
The room didn’t look like the pictures I saw in Expedia. The bathroom window was very dirty. Common areas didn’t look clean either. Even though in Expedia it was mentioned that it was located 5 minutes from Quinta Avenida, the front desk employee explained that we had to walk 45 minutes to get to the tourist area of Quinta Avenida. We didn’t feel safe in the hotel location, that is why we didn’t complain or ask to change rooms; I made a reservation in another hotel and left the same day. I wasn’t able to cancel the booking because I had already checked in; but I preferred to spend the following 6 nights in a clean, well lit hotel located in a safe area.
10
Steve
28 févr. 2023
·
A séjourné 11 nuits
This hotel is located in the nothern part of the city. Contrary to what some have said, this area is safe, even in the evening when it's dark. The LED street lights are so bright, it looks like day time. Police car roam streets on a regular basis. So yes, we did feel safe walking the streets at night. It's a 45 minute walk on fith avenue to "El Centro", but you will find plenty of businesses on the way within 10 to 15 minutes of walking. Two public beaches are within walking distance. On 30th Avenue, you will be able to dine for less than 100 $ (Pesos). This is where locals do their shopping. We enjoyed our 11 night stay at this hotel. Remember, it's a 3 star proprety, bring your own coffee machine. There is a fridge.
This hotel is located in the nothern part of the city. Contrary to what some have said, this area is safe, even in the evening when it's dark. The LED street lights are so bright, it looks like day time. Police car roam streets on a regular basis. So yes, we did feel safe walking the streets at night. It's a 45 minute walk on fith avenue to "El Centro", but you will find plenty of businesses on the way within 10 to 15 minutes of walking. Two public beaches are within walking distance. On 30th Avenue, you will be able to dine for less than 100 $ (Pesos). This is where locals do their shopping. We enjoyed our 11 night stay at this hotel. Remember, it's a 3 star proprety, bring your own coffee machine. There is a fridge.
6
Nancy
15 mars 2025
·
A séjourné 11 nuits
Far from 5ta but close to beaches ⛱️
Far from 5ta but close to beaches ⛱️
10
Francisco Javier
10 janv. 2025
·
A séjourné 2 nuits
Excelente ubicacion a la playa publica Punta esmeralda, existen tiendas enfrente para comprar a precios muy economicos agua, botanas, insumos de limpieza
Excelente ubicacion a la playa publica Punta esmeralda, existen tiendas enfrente para comprar a precios muy economicos agua, botanas, insumos de limpieza
10
Christian Lara
20 juil. 2025
·
A séjourné 4 nuits
Este hotel es perfecto si planeas salir a explorar , ofrecen desayuno y la playa queda a 5 minutos caminando. Muy satisfecho con mi vacation 🙌
Este hotel es perfecto si planeas salir a explorar , ofrecen desayuno y la playa queda a 5 minutos caminando. Muy satisfecho con mi vacation 🙌
6
JUAN
17 avr. 2025
·
A séjourné 1 nuit
Friendly staff, continental breakfast it’s 8-930 only fruit, Coffe and tea, you get what you pay for, parking it’s on the front or on the street, great for a short stance, clean room and bed. Far from downtown and beach.
Friendly staff, continental breakfast it’s 8-930 only fruit, Coffe and tea, you get what you pay for, parking it’s on the front or on the street, great for a short stance, clean room and bed. Far from downtown and beach.
6
mike
16 févr. 2023
·
A séjourné 3 nuits
The hotel staff was great. The rooms are comfortable. The noise from neighborhood dogs was almost unbearable. One night they fought and barked all night making sleeping impossible. The cafe never was open. The neighborhood has no restaurants. Shopping district is miles away. I would not stay there again.
The hotel staff was great. The rooms are comfortable. The noise from neighborhood dogs was almost unbearable. One night they fought and barked all night making sleeping impossible. The cafe never was open. The neighborhood has no restaurants. Shopping district is miles away. I would not stay there again.
10
Hector
26 mars 2025
·
A séjourné 2 nuits
Excelente estancia, está muy cerca de Playa Punta Esmeralda la cual es una de las más bonitas que tiene Playa del Carmen, pero el hotel si está muy alejado del centro, yo no tuve ningún inconveniente con este tema, atención muy amable en recepción y cuenta con una alberca en el techo, todo bien.
Excelente estancia, está muy cerca de Playa Punta Esmeralda la cual es una de las más bonitas que tiene Playa del Carmen, pero el hotel si está muy alejado del centro, yo no tuve ningún inconveniente con este tema, atención muy amable en recepción y cuenta con una alberca en el techo, todo bien.
8
Mathias
10 mars 2025
·
A séjourné 2 nuits
Hotel is nice. Staff very friendly , is close to a very nice beach Little far away from downtown Playa del carmen.
Hotel is nice. Staff very friendly , is close to a very nice beach Little far away from downtown Playa del carmen.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Repas
Le petit-déjeuner est très limité (souvent des fruits ou des toasts) et parfois indisponible ou mal préparé. Le café ou le bar/restaurant sur place est fréquemment fermé, les options de restauration sur place sont donc minimales.
Avis de voyageur à ce sujet
8
Alejandro Hernandez
6 déc. 2024
·
A séjourné 3 nuits
El personal muy bien pero el desayuno estuvo muy mal únicamente es pan blanco de caja una tostadora y café
El personal muy bien pero el desayuno estuvo muy mal únicamente es pan blanco de caja una tostadora y café
6
Carol Ellen
24 janv. 2025
·
A séjourné 1 nuit
Prepararon el desayuno bajo la lluvia en el techo. No había ningún cobertor donde ponían la comida. La comida estaba húmeda e imposible de disfrutar. Me fui sin desayunar ni tomar café.
Prepararon el desayuno bajo la lluvia en el techo. No había ningún cobertor donde ponían la comida. La comida estaba húmeda e imposible de disfrutar. Me fui sin desayunar ni tomar café.
6
Richard
31 janv. 2025
·
A séjourné 3 nuits
The staff was VERY Friendly!! I feel bad that I can't give 5 stars, but wanted to give people an accurate idea of what you will be getting here. 1st- Hotel IS clean! Staff is friendly & helpful. Room was huge. Overall pleased with that. BUT- Very limited "amenities". Not even an ice machine. Only 1 chair in our room. Breakfast was white bread & a toaster, butter & a jelly, coffee or water. Getting a blanket and towels was like asking for gold. Never got an extra pillow. Only 1 trash can in the room (in bath) Overall it was decent place to base our trip from, we only slept there. But it is not a resort that you'd want to lounge around at. Neighborhood was a little sketchy too, although nothing bad ever happened to us or rental car. If you're used to staying at a 4 or 5 star resort, you will probably be disappointed. If not, it's not bad for the money!
The staff was VERY Friendly!! I feel bad that I can't give 5 stars, but wanted to give people an accurate idea of what you will be getting here. 1st- Hotel IS clean! Staff is friendly & helpful. Room was huge. Overall pleased with that. BUT- Very limited "amenities". Not even an ice machine. Only 1 chair in our room. Breakfast was white bread & a toaster, butter & a jelly, coffee or water. Getting a blanket and towels was like asking for gold. Never got an extra pillow. Only 1 trash can in the room (in bath) Overall it was decent place to base our trip from, we only slept there. But it is not a resort that you'd want to lounge around at. Neighborhood was a little sketchy too, although nothing bad ever happened to us or rental car. If you're used to staying at a 4 or 5 star resort, you will probably be disappointed. If not, it's not bad for the money!
4
Frederic
23 mars 2025
·
A séjourné 1 nuit
Hotel bien pour le prix sauf le petit dejeuner (horible) tres bruyant
Hotel bien pour le prix sauf le petit dejeuner (horible) tres bruyant
4
Hannah Natalja
11 avr. 2023
·
A séjourné 10 nuits
We didn't like the location of the hotel as there is really nothing around (no restaurants, no café or shopping) and we didn't feel quite safe in the neighborhood. At night it was quite noisy with a lot of dog barking so we and our toddler had poor sleep. Unfortunately they had closed their restaurant without any notice which we were planning on using and the bar and events that they praise on their website don't exist at all. The staff was friendly though! Most terrible customer service we've ever experienced though was through expedia!
We didn't like the location of the hotel as there is really nothing around (no restaurants, no café or shopping) and we didn't feel quite safe in the neighborhood. At night it was quite noisy with a lot of dog barking so we and our toddler had poor sleep. Unfortunately they had closed their restaurant without any notice which we were planning on using and the bar and events that they praise on their website don't exist at all. The staff was friendly though! Most terrible customer service we've ever experienced though was through expedia!
4
Francis
27 mars 2023
·
A séjourné 13 nuits
Arriver dans un hôtel loin de tout sans eau dans l'évier. Pas de chaise, pas de table , pas de téléphone. Restaurant ouvert presque jamais. Cuisinier très sympathiques, mais pas souvent là malheureusement. Pool bar décrit inexistant. Sang sur les serviettes. Je dirais que le 8 sur 10 de la description était généreux. Impossible de dormir la nuit. Chien qui jappe, bruit de bouteilles, cries. On entend tout dans l'hôtel. Tout. Il y a un puit de lumière qui unit les 5 étages. Sur ce tu entend ce qui se passe au 5e même si tu es au premier. J'ai dormi en moyenne 2 heures par nuit. Honnêtement pour le rapport qualité prix, ce fut mes pires vacances à vie. Il a fallu je demande pour avoir le safe d'installer. Après il y avait de la poussière de plâtre partout dans la chambre. Parcontre, la réception a été très sympatique pour m'avoir fait tallation.Il te donne 2 petites bouteilles d'eau au début et après tu te débrouilles. La réception m'en avait offert une autre, car j'étais dans l'incompréhension, mais sinon on m'a dit que je devais en acheter. C'est comme si tu faisais du camping indoor et c'était un hôtel non remboursable. Les points fort de cet hôtel est que les gens de la réception, le nettoyage des chambres et le cuisinier sont très sympatiques. La chambre est belle, mais vide. Il y a une piscine mais très petite. C'est un cartier loin des zones touristiques.
Arriver dans un hôtel loin de tout sans eau dans l'évier. Pas de chaise, pas de table , pas de téléphone. Restaurant ouvert presque jamais. Cuisinier très sympathiques, mais pas souvent là malheureusement. Pool bar décrit inexistant. Sang sur les serviettes. Je dirais que le 8 sur 10 de la description était généreux. Impossible de dormir la nuit. Chien qui jappe, bruit de bouteilles, cries. On entend tout dans l'hôtel. Tout. Il y a un puit de lumière qui unit les 5 étages. Sur ce tu entend ce qui se passe au 5e même si tu es au premier. J'ai dormi en moyenne 2 heures par nuit. Honnêtement pour le rapport qualité prix, ce fut mes pires vacances à vie. Il a fallu je demande pour avoir le safe d'installer. Après il y avait de la poussière de plâtre partout dans la chambre. Parcontre, la réception a été très sympatique pour m'avoir fait tallation.Il te donne 2 petites bouteilles d'eau au début et après tu te débrouilles. La réception m'en avait offert une autre, car j'étais dans l'incompréhension, mais sinon on m'a dit que je devais en acheter. C'est comme si tu faisais du camping indoor et c'était un hôtel non remboursable. Les points fort de cet hôtel est que les gens de la réception, le nettoyage des chambres et le cuisinier sont très sympatiques. La chambre est belle, mais vide. Il y a une piscine mais très petite. C'est un cartier loin des zones touristiques.
6
JUAN
17 avr. 2025
·
A séjourné 1 nuit
Friendly staff, continental breakfast it’s 8-930 only fruit, Coffe and tea, you get what you pay for, parking it’s on the front or on the street, great for a short stance, clean room and bed. Far from downtown and beach.
Friendly staff, continental breakfast it’s 8-930 only fruit, Coffe and tea, you get what you pay for, parking it’s on the front or on the street, great for a short stance, clean room and bed. Far from downtown and beach.
6
mike
16 févr. 2023
·
A séjourné 3 nuits
The hotel staff was great. The rooms are comfortable. The noise from neighborhood dogs was almost unbearable. One night they fought and barked all night making sleeping impossible. The cafe never was open. The neighborhood has no restaurants. Shopping district is miles away. I would not stay there again.
The hotel staff was great. The rooms are comfortable. The noise from neighborhood dogs was almost unbearable. One night they fought and barked all night making sleeping impossible. The cafe never was open. The neighborhood has no restaurants. Shopping district is miles away. I would not stay there again.
4
DARIO
21 févr. 2025
·
A séjourné 2 nuits
Scarsissima pulizia della biancheria, TV non funzionante, problemi con l’aria condizionata e con i serramenti. Colazione limitatissima.
Scarsissima pulizia della biancheria, TV non funzionante, problemi con l’aria condizionata e con i serramenti. Colazione limitatissima.
8
Denis
22 févr. 2025
·
A séjourné 1 nuit
Short stay of one night, helpful staff. Simple but sustaining fruit and roll continental breakfast. Distracted in upstairs room by audible conversations from the lobby late in the evening.
Short stay of one night, helpful staff. Simple but sustaining fruit and roll continental breakfast. Distracted in upstairs room by audible conversations from the lobby late in the evening.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
8
aldo josue
4 mars 2023
·
A séjourné 2 nuits
ESTA RETIRADO A PIE DE LA COMIDA Y BARES
ESTA RETIRADO A PIE DE LA COMIDA Y BARES
10
Luis Alberto Castro
9 févr. 2023
·
A séjourné 1 nuit
It was a good experience hope have best better deals next time
It was a good experience hope have best better deals next time
6
Mariella
6 févr. 2023
·
A séjourné 5 nuits
No me gusto la zona lejos del centro y muy feo los alrededores.
No me gusto la zona lejos del centro y muy feo los alrededores.
2
Armando Alberto Malvaez De La
29 janv. 2023
·
A séjourné 7 nuits
We decided to stay here because the pictures and reviews were good but it was FAR from it. We got to the hotel and front desk was friendly. We payed $25 for remote controls for the room but that was given back at the end of your stay. We got to the room and I couldn’t believe my eyes! The room was dirty! They didn’t bother to clean the closet mirror which had lots of finger prints! The worst part was the restroom!! The restroom mirror had toothpaste splashed and water marks ALL over it! I wish I was exaggerating but I am not. The table in there is plastic, old and stained. The bed was soo soft too. It was so bad we left the next day and stayed at a different hotel. We didn’t care to loose the money we had payed for (1 week) we had to get out! Do not stay here! I don’t know how people stay there and I don’t know why the hotel staff thinks it is ok and in good condition for people to stay.
We decided to stay here because the pictures and reviews were good but it was FAR from it. We got to the hotel and front desk was friendly. We payed $25 for remote controls for the room but that was given back at the end of your stay. We got to the room and I couldn’t believe my eyes! The room was dirty! They didn’t bother to clean the closet mirror which had lots of finger prints! The worst part was the restroom!! The restroom mirror had toothpaste splashed and water marks ALL over it! I wish I was exaggerating but I am not. The table in there is plastic, old and stained. The bed was soo soft too. It was so bad we left the next day and stayed at a different hotel. We didn’t care to loose the money we had payed for (1 week) we had to get out! Do not stay here! I don’t know how people stay there and I don’t know why the hotel staff thinks it is ok and in good condition for people to stay.
10
Paul
24 janv. 2023
·
Fabulous little hotel!
Fabulous little hotel!
Politiques de l’établissement
Arrivée
Départ
De 15:00 à 23:59
Avant 12:00
Vous avez une question ?
Les réponses instantanées de l'IA sont basées sur les informations de l'hôtel
Prix pour les dates à venir
octobre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
novembre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
Moins cher
Plus cher
Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.
Prix en USD pour 2 voyageurs, mis à jour quotidiennement.
- 2026-10-30: 54.642165000915526USD
- 2026-10-31: 58.294558703041076USD
- 2026-11-01: 71.25604119682312USD
- 2026-11-02: 71.25604119682312USD
- 2026-11-03: 70.24240236854553USD
- 2026-11-04: 71.25604119682312USD
- 2026-11-05: 71.25604119682312USD
- 2026-11-06: 71.26677741184234USD
- 2026-11-07: 74.33480999565124USD
- 2026-11-08: 73.25321643753051USD
- 2026-11-09: 71.25604119682312USD
- 2026-11-10: 73.58576140556336USD
- 2026-11-11: 71.25604119682312USD
- 2026-11-12: 72.81163458938599USD
- 2026-11-13: 71.25604119682312USD
- 2026-11-14: 74.33480999565124USD
- 2026-11-15: 73.58576140556336USD
- 2026-11-16: 74.33480999565124USD
- 2026-11-17: 73.67473570480347USD
- 2026-11-18: 75.05971171455383USD
- 2026-11-19: 73.67473570480347USD
- 2026-11-20: 68.23518729286194USD
- 2026-11-21: 68.23518729286194USD
- 2026-11-22: 68.23518729286194USD
- 2026-11-23: 75.05971171455383USD
- 2026-11-24: 74.33480999565124USD
- 2026-11-25: 74.33480999565124USD
- 2026-11-26: 74.33480999565124USD
- 2026-11-27: 68.23518729286194USD
- 2026-11-28: 74.33480999565124USD
- 2026-11-29: 68.23518729286194USD
- 2026-11-30: 75.05971171455383USD
- 2026-12-01: 75.05971171455383USD
- 2026-12-02: 75.0818591632843USD
- 2026-12-03: 79.4180937953949USD
- 2026-12-04: 75.05971171455383USD
- 2026-12-05: 77.03015963287353USD
- 2026-12-06: 67.9687557062149USD
- 2026-12-07: 74.33480999565124USD
- 2026-12-08: NO DATA
- 2026-12-09: 74.16420970191956USD
- 2026-12-10: NO DATA
- 2026-12-11: 78.53901438941955USD
- 2026-12-12: 75.38086681022644USD
- 2026-12-13: 68.23518729286194USD
- 2026-12-14: 75.05971171455383USD
- 2026-12-15: 75.0818591632843USD
- 2026-12-16: 78.53901438941955USD
- 2026-12-17: 78.53901438941955USD
- 2026-12-18: 75.42233346481324USD
- 2026-12-19: 78.53901438941955USD
- 2026-12-20: 73.84230268669128USD
- 2026-12-21: NO DATA
- 2026-12-22: 67.9687557062149USD
- 2026-12-23: NO DATA
- 2026-12-24: 74.61548105888367USD
- 2026-12-25: 75.0818591632843USD
- 2026-12-26: 74.2000967716217USD
- 2026-12-27: 75.0818591632843USD
- 2026-12-28: NO DATA
- 2026-12-29: 74.61548105888367USD
- 2026-12-30: NO DATA
Le personnel de la réception vous accueillera sur place. Les informations fournies par l’hébergement peuvent être traduites à l’aide d’outils de traduction automatique.
L’enregistrement doit être effectué par une personne âgée d’au moins 18 ans.
- Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
- Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
- Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
- Le nom inscrit sur la carte de crédit présentée comme garantie à l'arrivée doit correspondre au nom de la personne ayant effectué la réservation
- Les clients doivent contacter cet hébergement à l'avance pour réserver une place de parking
- Cet hébergement accepte les cartes de crédit et les cartes de débit; espèces non acceptées
- Cet hébergement se réserve le droit de procéder à une pré-autorisation sur votre carte de paiement avant votre arrivée.
- Cet hébergement comprend le dispositif de sécurité suivant : un extincteur
- Cet hébergement comporte des espaces extérieurs comme des balcons, des patios ou des terrasses potentiellement non adaptés aux enfants. Si vous avez des questions, nous vous recommandons de contacter l'hébergement avant votre arrivée afin de savoir s'il peut vous accueillir dans une chambre adéquate.
- L'eau chaude est limitée sur place.
- Seules les personnes enregistrées peuvent accéder aux chambres.
- Les animaux de compagnie, y compris les animaux d'assistance, ne sont pas acceptés dans cet hébergement.
- Une voiture n'est pas nécessaire pour accéder à l'hébergement et se déplacer pendant le séjour.
- Arrivée anticipée : 10 USD (sous réserve de disponibilité)
- Supplément en cas de départ tardif : 10 USD (sous réserve de disponibilité)
La liste ci-dessus peut ne pas être exhaustive. Les frais et acomptes peuvent être mentionnés hors taxe et sont soumis à modification.
Équipements populaires
Wi-fi gratuit
Ascenseur
Pêche
Distributeur automatique
Formalités d'arrivée/Départ express
24-Hour Front Desk
Services
Ascenseur
Formalités d'arrivée/Départ express
24-Hour Front Desk
Mosquito Nets
Activités
Pêche
Terrasse
Connexion Internet
Wi-fi gratuit
Général
Distributeur automatique
Smoke-Free Property
Not Wheelchair Accessible
Parking
Parking (Self) (free)
Parking (Limited)
Parking (Off-street)