Victoria City Hotel

The was some construction noise going on at nite, we heard they were renovating a lot of the rooms there. The back parking lot was gravel and sand but it was lit up good enough to see at nite. We had a great time the whole time there even with a few minor things. The staff there was great and very helpful in every way and we really enjoyed seeing all the improvements in old Oranjestad as well as the roundabouts all over the island which relly makes getting around easy and keeps the traffic flowing good, no traffic jams or traffic lights at all, loved that lol. Cant wait to gwt back over there in a few years to see how much more is done with refurbishing and renovations have been done trying to help out the Aruba peoples quality of life with jobs and revenue. Talked to many locals while we were there and everyone is so nice, just good people everywhere we went.

Staff on site is absolutely wonderful. Hotel is just off the trolley tracks, on the edge of a neighborhood. This was a huge plus for me (not being smack dab in tourist central) but might not be great for everyone. 24/7 coffee and water, and breakfast available in the mornings. The veranda is lovely and peaceful

Un lugar bastante céntrico Cerca de la ciudad Las instalaciones no cuentan con ascensores

The hotel staff was absolutely amazing. The lobby and kitchen very clean, However the hotel was experiencing major renovation construction, which made the stay very noisy dusty parking very inadequate. There were plumbing problems, each and every day.

The Victoria Hotel is nicely located in the downtown area of Aruba. It’s a nice cozy hotel with great people and workers. There very accommodating and helpful. They provide water and coffee for guest at all times and have a restaurant in the lobby. Very nice hotel I would recommend to anyone looking for a budget hotel nicely located. Doesn’t have a pool but why do you need a pool if Aruba is surrounded by the most beautiful beaches! Great stay here!

Super convenient and great option to stay right in Oranjestad downtown. I found the place very comfortable and nice. I specially liked the terrace on the second floor and the coffee bar. The breakfast restaurant they have is great too as the offer delicious and affordable meals right there for convenience. Th Aruba pan was the best.

Very friendly and helpful staff. The room was clean and the bed comfortable. The room was similar to European hotel rooms, very compact. Hallways and common areas were well maintained. Parking was adequate, although it was behind the hotel and required walking through a pass-through to the front of the building to enter the hotel. There was no elevator so luggage had to be carried up a narrow staircase. Staff quickly offered to assist with the luggage. There is a nice little coffee bar on the second floor and a restaurant in the lobby area. The hotel is undergoing renovations. My understanding is that it will address the elevator.

Room was clean but a little small. Staff was friendly and patio on 2nd floor was nice to get out of the small room.

Clean rooms, outside upper patio. Friendly staff.

The hotel is in the middle of the town. It is clean. The staff is nice and helpful. The upstairs outdoor lounge is amazing and comfy.

Clean room, late check out option, always available at the front desk

Upon check-in, I entered a clean room. On my return every day from the day's activities, the cleaning staff ensure my bed was made up etc. The location of the property was in close proximity to the shopping area which also opened you up to varying dining options at dinner time. Kudos to the Operations Manager who quickly remedied a situation I encountered.

Great staff! Nice, clean and up to date rooms. Excellent location. We have stayed here before and will be back!

cute lobby and nice coffee bar upstairs but unimpressive rooms, weird smells in room, shower barely drained, squealing sound from mini fridge when plugged in, unexplained pool of liquid on floor outside of bathroom

Quartos confortáveis e muito limpo! Atendimento da equipe nota 1000

Clean rooms, outside upper patio. Friendly staff.

Coffee station was not maintained. Bed linen was not changed, saw hair on the sheet first day. Room and bathroom were clean. No breakfast provided. Very noisy, maintenance work starting as early as 7am.

I had a wonderful stay. The staff were exceptionally friendly, and the rooms were spotless and well maintained. The location is a major advantage everything is within close reach, making it incredibly convenient to get from the city back to the comfort of your room in just minutes. The only point to be aware of is that the rooms can be a bit noisy, as sounds from the hallway carry through. However, this is the only minor drawback in an otherwise excellent stay.

My family and I love the hotel. Super clean and modern rooms. I love my bedroom´s lights. I love there was free coffee and tea (24 hours). Lovely staff, very nice people. Very helpful, they speak Spanish and English. We really like the hotel, I already recommended it to my friend who is going to Aruba soon. Around the area we could find restaurants (Aruban, Colombian, Argentine, American, and Chinese food). I will stay there again.

Very clean, recently renovated small basic room with everything you need. For the price, you can’t beat it.

My stay was two nights over a Sunday and a holiday. Staff was very friendly and helpful. Room had recently been renovated and I was very pleased. Air conditioning and wifi worked very well. Very convenient location and just one block from trolley.

Everything was great. The rooms are small but definitely well equipped. The hotel staff are simply a doll. They are so kind. Walking distance to downtown which is the port. I recommend 109%

Hotel is ok for the price, it's clean and the staff are friendly and helpful. The rooms are on the small side, and we have one of the rooms that were not yet renovated so definitely feel a bit dated. The location is slightly far from major establishments and it does get quite hot to walk 10 minutes to various places under the sun. Overall it’s good for the price, and the hotel was able to accommodate us at last minute when we have to fly in a day early to avoid a major snowstorm where everywhere else were either full or outrageously expensive.

The staff were extremely friendly and helpful, it was an easy 15 minute walk to the Renaissance hotel area. The veranda area was nice. I did get some noise from ( I believe) the kitchen area that was under my room at 5:30 am, but generally it was quiet. It would have been nice to have a safe in the room for piece of mind I would stay there again

Needed a hotel for one night until the rest of the family showed up. The room was super cute and super small but just big enough for me and it was really comfortable. The area was great as there were stores and shops all within walking distance. If ever a short stay again, I will stay here.

Room was very tiny. Could not go to the washroom without hitting the bed corners. Supply of toiletries is not enough-needed to ask every time. Jose in the front desk was very helpful. Location is good, but the price is little too much.

Room was clean but a little small. Staff was friendly and patio on 2nd floor was nice to get out of the small room.

My score & review tempered somewhat by the realization the price was a 1/4 or less what other properties with similar scores were charging which is why it gets 3 stars. I don’t understand all the 10s being awarded. My last stop before returning home on a 4 week trip through South America. This hotel was more than twice what I spent on average and was by far the worse property. There is so much wrong: Far from beach and things of interest, in the midst of a remodel to become a “boutique” hotel. On check in, I found it odd the front desk had to go check my room before they could give me the keys. The room was mostly remodeled and TINY! So much so I cut my leg open on the sharp wood of the bedframe walking around it as there was only about 12” of space. The AC wasn’t working, there was no remote for it. As we were walking up to the room I was asked if I minded if they came in to do remodeling work that evening, not something you want to hear after hours of travel. They clearly saw how irritated I was and moved me into a “deluxe” room at no additional charge. But oh my! Furniture out of the 70s that made no sense how it was laid out, can’t flush toilet paper, only tap temp. water in sink, and shower water temp. preset. No deadbolt for the door, no safe, no real place to hang clothes, 2 hangers provided. Noisy as it right next to the public veranda and also facing the adjacent gas station. Restaurant is a rip off, if they have the menu item at all and SLOW, 25 min for a wrap.

I had a wonderful stay. The staff were exceptionally friendly, and the rooms were spotless and well maintained. The location is a major advantage everything is within close reach, making it incredibly convenient to get from the city back to the comfort of your room in just minutes. The only point to be aware of is that the rooms can be a bit noisy, as sounds from the hallway carry through. However, this is the only minor drawback in an otherwise excellent stay.

Very clean, recently renovated small basic room with everything you need. For the price, you can’t beat it.

Staff on site is absolutely wonderful. Hotel is just off the trolley tracks, on the edge of a neighborhood. This was a huge plus for me (not being smack dab in tourist central) but might not be great for everyone. 24/7 coffee and water, and breakfast available in the mornings. The veranda is lovely and peaceful

The rooms were gorgeous, check in/check out were great and the location was very convenient to the renaissance mall etc. The only area for improvement I would give was that there was very little hot water and the recommendations and directions to the bus vs taxi at night were inaccurate and unsafe. The night staff did not seem concerned for my safety as a solo female traveler and gave rushed haphazard directions even after asking for clarity multiple times, which ultimately ended getting me lost. Other than that the room and experience was great. I only stayed one night.

Great staff! Nice, clean and up to date rooms. Excellent location. We have stayed here before and will be back!

Professional staff , excellent location, beautiful room , clean , honest people make you feel like being at home. I will stay there again next May .

Our flight was was delayed and booked this hotel last minute. The staff was very friendly and accomodating!

I absolutely enjoyed staying at Victoria City Hotel! I was skeptical at first because I was not sure if I would be able to trust my items in the room since there’s no safe box but the receptionist promised to not worry about anything and I eventually learned to trust the staff; I was stressed free! Very professional and trusting staff members, cleanliness in the property was very consistent, comfortable and cozy hotel with a beautiful rooftop to relax and enjoy the sunrise or sunset. Also a restaurant connected to the hotel if ever feel like to dine in instead, the bartender and cashier David has been a great person to talk to. It was my first trip to Aruba and I have never felt safer, I would definitely come back here again.

I'm writing this letter in regards to my last visit to Victoria city hotel, aruba. When my wife and I arrived we met Jose who was professional, courteous and ready to assist in our stay which 3/8/25 - 3/13/25. Jose checked us in and got us to our newly redecorated room which we were pleasantly surprised to see. It was modern, clean and ready for Us. This boutique hotel was just what that doctor ordered for us. We had our concerns trying a new place because you how some hotels take the best pictures of their rooms and when the customer gets there its a dump. Not this place it's diamond in the rough and they are making more improvements. Special thanks to Jose and Hanna who made our stay pleasurable and comfortable. We will be recommending to our friends and definitely retuning.

This hotel has big problems with the services. 1. There is no hot water in the room to take shower. There is no technician coming to fix it. 2. There is nobody working in front desk in the night time. 3. There is only one security person who works in the lobby but does not speak English. 4. They changed to a smaller room without closet and the place for luggage to provide hot water in very late night. 5. The manager and the owner excused for very long time until 12:15am but did not provide solutions, wasted of my sleeping time, and messed my traveling plans. So, this hotel has big problems with services and safety issues. I recommend customers don’t book it, report to the associated government and organizations to investigate it.

We had big bags and the lady behind reception was very helpful letting us leave them downstairs

I went to get food from the store and locked myself out. I returned to the front desk and nobody was there from 2am until 6am. This was a terrible experience and they didn’t even have any phones to be reached😢

It's definitely a great value for Money!! It is convenient to shopping, transportation and activities. Lot's of option for dining and staff is excellent and very friendly.

Staff on site is absolutely wonderful. Hotel is just off the trolley tracks, on the edge of a neighborhood. This was a huge plus for me (not being smack dab in tourist central) but might not be great for everyone. 24/7 coffee and water, and breakfast available in the mornings. The veranda is lovely and peaceful

Close to downtown

Close to downtown tourist district

Everything was great. The rooms are small but definitely well equipped. The hotel staff are simply a doll. They are so kind. Walking distance to downtown which is the port. I recommend 109%

Loved our stay here! So much cheaper than a resort and very nice rooms! Nice staff and we absolutely loved the convenience to downtown area for small business nights.

Cute boutique style hotel. Not in the best area, but has supermarket nearby, so that was very convenient. Overall will give 4 stars ✨

The staff were extremely friendly and helpful, it was an easy 15 minute walk to the Renaissance hotel area. The veranda area was nice. I did get some noise from ( I believe) the kitchen area that was under my room at 5:30 am, but generally it was quiet. It would have been nice to have a safe in the room for piece of mind I would stay there again

Pictures show motel right on beach. It’s no where near. In a questionable part of town. Staff very friendly and helpful but hotel not as advertised . Thankfully was clean.

Very conveniebt location Convenient with little cafe connected to the hotel for breakfast Close to the tram

The property was ok. Good thing was it was at least clean. Other than that not much good to say. Restaurant was not prepared. We were only guest there and it took 1hr to receive a drink and 2hrs for food. Beds in room were hard as a brick, not enough blankets. The noise outside was ridiculous at 2am and the bathroom had a ledge at the opening that you will brake your toes on if not careful!!!

Staff on site is absolutely wonderful. Hotel is just off the trolley tracks, on the edge of a neighborhood. This was a huge plus for me (not being smack dab in tourist central) but might not be great for everyone. 24/7 coffee and water, and breakfast available in the mornings. The veranda is lovely and peaceful

I liked the human presence for check-in, check-out, availability to answer questions, fresh coffee daily, on-site breakfast availability, 10 min walk to the Seaport & 10 min walk to a public beach. I dislike a lukewarm (vs. cold) water from the faucet & a tight squeeze bathroom entry.

We only stayed one night because we came in a day earlier than our group. We rented a villa to accommodate all of us. When we booked the reservation stated breakfast was included however, they did not accommodate us for breakfast. There was renovations being done at the time so very dusty and hazardous.

The Victoria Hotel is nicely located in the downtown area of Aruba. It’s a nice cozy hotel with great people and workers. There very accommodating and helpful. They provide water and coffee for guest at all times and have a restaurant in the lobby. Very nice hotel I would recommend to anyone looking for a budget hotel nicely located. Doesn’t have a pool but why do you need a pool if Aruba is surrounded by the most beautiful beaches! Great stay here!

Super convenient and great option to stay right in Oranjestad downtown. I found the place very comfortable and nice. I specially liked the terrace on the second floor and the coffee bar. The breakfast restaurant they have is great too as the offer delicious and affordable meals right there for convenience. Th Aruba pan was the best.

Bathroom small smelled musty but was very clean. The restaurant listed and spa no longer there. Another restaurant in its place only breakfast and brunch very pricey. Hotel very perfumey gave me a headache. Staff nice

The hotel was very nice. My shower did not have hot water. They said they would fix it but did not. Breakfast was limitrd bit was not free as you indicated. as a number I would give it a 7

The hotel was clean, in a great location, and the staff were very friendly. We had breakfast there and it was delicious. Overall, a pleasant and comfortable stay.

Very nice staff check in very early and late check out .Very good breakfast for 12$ room very nice set up.