Name: Gran Hotel Xalapa
Address: Guadalupe Victoria 163, Xalapa Centro, Xalapa, Veracruz, Mexico, Xalapa, Veracruz, Mexico
Rating: 7.8

Guest reviews

7.8

Good

Based on 308 verified reviews

Who stays here?

Business

26%

Couple

17%

Family

45%

Group

7%

Solo

4%

What guests think

AI-generated summary based on recent guest reviews

At Gran Hotel Xalapa, travelers describe a large, aging property with generally friendly service, spacious yet dated rooms, mixed cleanliness, ongoing renovations, occasional late-night noise, and frequently unreliable Wi-Fi, while gardens, pool, and on-site dining are appreciated.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

8

Jean

12 Feb 2026

·

Stayed 3 nights

Staff, clean room and hotel en general.

4

John

15 Nov 2025

·

Stayed 1 night

Noise from renovations in the hotel was considerable.

4

Jerry C.

13 Nov 2025

·

Stayed 1 night

Let me talk

8

Jean

1 Oct 2025

·

Stayed 7 nights

It's a great hotel. Very clean. Huge rooms. A bit far from the hottest venues and from the good restaurants. BUT the whole site is just great and Xalapa's taxi system is impeccable and very very low cost. The pool is exceptional (fresh water, without chlore). A little negative : where I had my room there was lots of unwanted noise as early as 6:00 AM, such as the huge ice machines, maintenance, etc. But overall, I would return there without hesitation.

6

CP Jacqueline

20 Sept 2025

·

Stayed 3 nights

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Guadalupe Victoria 163, Xalapa Centro, Xalapa, Veracruz, Mexico

Location

With a stay at Gran Hotel Xalapa in Xalapa (Xalapa Centro), you'll be steps from Los Tecajetes Park and 9 minutes by foot from Xalapa Metropolitan University. This hotel is 0.6 mi (0.9 km) from State Theatre and 0.7 mi (1.2 km) from Diego Rivera Gallery.

Los Tecajetes Park(0.1 Miles)

Xalapa Metropolitan University(0.5 Miles)

State Theatre(0.6 Miles)

IMAC Xalapa(0.6 Miles)

Juarez Park(0.6 Miles)

Diego Rivera Gallery(0.7 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 23:30

Before 13:30

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Free self parking is available on-site, but it is limited. No reservation is required.

A buffet breakfast is available daily from 7:00 AM to noon for a fee of approximately MXN 185.00 for adults and MXN 110.00 for children.

Pets are not allowed at the hotel. Service animals are exempt from this policy.

Check-in is from 3:00 PM to 11:30 PM, and check-out is at 1:30 PM. Early check-in and late check-out may be available upon request and could incur additional charges.

The hotel features step-free entrances and wheelchair-accessible facilities in public areas. Specific details about room accessibility are not provided.

The hotel is located in Xalapa Centro, just steps from Los Tecajetes Park and 9 minutes on foot from Xalapa Metropolitan University. It is approximately 0.6 miles from the State Theatre and 0.7 miles from the Diego Rivera Gallery.

Yes, the hotel features an outdoor swimming pool, which is available seasonally from 9 AM to 8 PM.

Children are welcome at the hotel. There is no specific minimum age mentioned for children to stay for free.

Gran Hotel Xalapa

Amenities

Property description

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Guest reviews