Hotel Plaza Palenque
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About this property
Amenities
Pamper yourself with onsite massages or enjoy recreation amenities such as an outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Business amenities
Featured amenities include a business center, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Dining
Enjoy a meal at La Palapa, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the poolside bar.
Rooms
Make yourself at home in one of the 98 air-conditioned rooms featuring flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers.
Location
Located in Palenque, Hotel Plaza Palenque is in the suburbs, within a 5-minute drive of El Panchán and Museo Del Textil. This hotel is 4.2 mi (6.7 km) from Palenque National Park and 5.3 mi (8.6 km) from Palenque Archaeological Zone.
What's nearby
El Panchán(0.8 miles)
Museo Del Textil(1.2 miles)
Palenque National Park(4.2 miles)
Palenque Archaeological Zone(5.3 miles)
Museo de Sitio Palenque(5.4 miles)
Cascadas de Roberto Barrios(19.6 miles)
Palenque, Chiapas (PQM-Palenque Intl.)(1.3 miles)
Villahermosa, Tabasco (VSA-Carlos Rovirosa Perez Intl.)(81.3 miles)
Business Center
Safe-Deposit Box
Meeting Rooms
Garden
Billiards
Luggage Storage
Location
El Panchán (0.8 miles)
Museo Del Textil (1.2 miles)
Palenque National Park (4.2 miles)
Palenque Archaeological Zone (5.3 miles)
Museo de Sitio Palenque (5.4 miles)
Cascadas de Roberto Barrios (19.6 miles)
Room options
4
Superior Double Room, 1 King Bed
Room details
Sleeps 2
218 ft²
1
Comfort Room, Balcony
Room details
Sleeps 3
4
Luxury Double Room, 2 Double Beds, Balcony
Room details
Sleeps 2
218 ft²
1
Luxury Room, 1 Double Bed, Balcony
Room details
Sleeps 2
1
Comfort Double Room, Balcony
Room details
Sleeps 4
6
Standard Double Room, 2 Double Beds
Room details
Sleeps 2
215 ft²
Guest reviews of Hotel Plaza Palenque
Based on 267 verified reviews
Who stays here?
Business
3%
Couple
34%
Family
39%
Group
17%
Solo
3%
What guests think
AI-generated summary based on recent guest reviews
At Hotel Plaza Palenque, many guests highlight friendly service, generally clean spaces, and a convenient setting near the main avenue, Tren Maya, and shops, while several note dated rooms, firm or small beds, noise in some areas, and spotty Wi-Fi.
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What guests think
At Hotel Plaza Palenque, many guests highlight friendly service, generally clean spaces, and a convenient setting near the main avenue, Tren Maya, and shops, while several note dated rooms, firm or small beds, noise in some areas, and spotty Wi-Fi.
The pool is frequently praised and there is on-site parking and good wheelchair access, though amenities feel basic to some and one review found the pool very shallow. Multiple reviews report hot-water or shower pressure problems and occasional maintenance lapses. Dining feedback is mixed: several enjoyed the restaurant food, while others disliked service or meals, and one guest reported getting sick. Best for short, no-frills stays rather than amenity-heavy getaways.
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AI-generated summary based on recent guest reviews
Facilities
Guests often like the pool; one noted it is very shallow. Parking is available and accessibility for wheelchair users is strong, but amenities feel basic to some.
Related guest reviews
Manuel
Aug 13, 2023
·
Stayed 2 nights
Emmanuel
Sep 9, 2025
·
Stayed 2 nights
Christopher
Dec 28, 2021
·
Stayed 1 night
Nadia
Jun 8, 2024
·
Stayed 3 nights
ANTONIO
Jul 29, 2023
·
Stayed 1 night
OTNIEL
Jul 24, 2024
·
Stayed 4 nights
Victor
Dec 23, 2024
·
Stayed 2 nights
marc
Apr 28, 2025
·
Stayed 3 nights
Gisela Morales
Dec 11, 2023
·
Stayed 1 night
Klaus
Feb 26, 2024
·
Stayed 3 nights
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AI-generated summary based on recent guest reviews
Cleanliness
Many reviews describe the hotel as clean. However, several report maintenance or hygiene issues such as hot-water/shower problems, occasional pool upkeep lapses, and isolated concerns with linens or mosquitoes.
Related guest reviews
Adriana
Jul 7, 2025
·
Stayed 2 nights
Emmanuel
Sep 9, 2025
·
Stayed 2 nights
ERK
Dec 19, 2022
·
Stayed 1 night
CARLOS ENRIQUE FERRIÑO
Mar 21, 2025
·
Stayed 3 nights
Joan Manuel
Nov 20, 2024
·
Stayed 2 nights
Adan
Nov 20, 2025
·
Stayed 2 nights
Veronica
Mar 21, 2023
·
Stayed 1 night
Roxana Elena
Nov 23, 2025
·
Stayed 2 nights
Klaus
Feb 26, 2024
·
Stayed 3 nights
Jesus
May 9, 2025
·
Stayed 1 night
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AI-generated summary based on recent guest reviews
Rooms
Rooms tend to feel dated, with firm or small beds and some noise reported; others found them comfortable or spacious. Wi-Fi reliability is frequently criticized.
Related guest reviews
Manuel
Aug 13, 2023
·
Stayed 2 nights
Emmanuel
Sep 9, 2025
·
Stayed 2 nights
Felipe Alvaro
Feb 25, 2024
·
Stayed 3 nights
Francisco
Aug 3, 2024
·
Stayed 1 night
Reinaldo
Sep 15, 2025
·
Stayed 1 night
marc
Apr 28, 2025
·
Stayed 3 nights
Alfredo
Jan 3, 2024
·
Stayed 1 night
Gisela Morales
Dec 11, 2023
·
Stayed 1 night
Klaus
Feb 26, 2024
·
Stayed 3 nights
Martha Alejandra
Mar 21, 2023
·
Stayed 2 nights
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AI-generated summary based on recent guest reviews
Service
Service is widely praised as friendly and helpful. A few issues arose, including a check-in mix-up and occasional unresponsiveness.
Related guest reviews
Adriana
Jul 7, 2025
·
Stayed 2 nights
María José
Aug 15, 2025
·
Stayed 1 night
Ricardo
Aug 17, 2025
·
Stayed 1 night
Gilberto
Apr 16, 2025
·
Stayed 1 night
Erika
May 19, 2025
·
Stayed 2 nights
Carmencita
Apr 21, 2025
·
Stayed 2 nights
SERGIO
Mar 21, 2025
·
Stayed 1 night
Juan Antonio Vazquez
Aug 27, 2025
·
Stayed 1 night
Julio César
Jul 12, 2025
·
Stayed 3 nights
Klaus
Feb 26, 2024
·
Stayed 3 nights
Was this helpful?
AI-generated summary based on recent guest reviews
Location
Generally convenient on or near the main avenue, with access to the Tren Maya, shops, and the center. Some guests felt it was a bit far from restaurants and the tourist zone.
Related guest reviews
Manuel
Aug 13, 2023
·
Stayed 2 nights
Christopher
Dec 28, 2021
·
Stayed 1 night
Erika
May 19, 2025
·
Stayed 2 nights
EVERARDO
Nov 14, 2024
·
Stayed 3 nights
Reinaldo
Sep 15, 2025
·
Stayed 1 night
Victor
Dec 23, 2024
·
Stayed 2 nights
Gilberto
Jun 15, 2025
·
Stayed 1 night
Maria
Apr 1, 2025
·
Stayed 2 nights
Julio César
Jul 14, 2025
·
Stayed 1 night
Klaus
Feb 26, 2024
·
Stayed 3 nights
Was this helpful?
AI-generated summary based on recent guest reviews
Dining
Opinions are mixed: several enjoyed the on-site restaurant, while others disliked the food or service, and one guest reported getting sick. Some noted limited options or restrictions on outside food and drinks.
Related guest reviews
Manuel
Aug 13, 2023
·
Stayed 2 nights
María José
Aug 15, 2025
·
Stayed 1 night
PEDRO
Oct 30, 2023
·
Stayed 5 nights
ERK
Dec 19, 2022
·
Stayed 1 night
Mario
Aug 21, 2025
·
Stayed 1 night
LUIS ELIEZER
May 3, 2025
·
Stayed 3 nights
Was this helpful?
AI-generated summary based on recent guest reviews
Lance
Jul 5, 2026
·
Stayed 1 night
Roxana Elena
Nov 23, 2025
·
Stayed 2 nights
Yaneth
Nov 18, 2025
·
Stayed 2 nights
Mario
Aug 21, 2025
·
Stayed 1 night
Jesus
May 9, 2025
·
Stayed 1 night
FAQs about Hotel Plaza Palenque
Is parking available at the hotel?
Yes, free self-parking is available on-site. However, parking is limited.
Is breakfast offered at the property?
Yes, breakfast is available, and guests can enjoy breakfast in the room. Specific details about the type of breakfast and associated costs are not provided.
What are the check-in and check-out times?
Check-in is from 15:00 to 18:00, and check-out is at 12:00. Early or late check-in/check-out may be available upon request, and additional charges may apply.
Are airport shuttle services available?
Yes, a roundtrip airport shuttle is available for a surcharge of MXN 150 per room (one-way). The service is available 24 hours.
What accessibility features are available for guests with disabilities?
The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details about accessible rooms and facilities are not provided.
Where is the hotel located in relation to key attractions?
The hotel is located in Palenque, within a 5-minute drive of El Panchán and Museo Del Textil. It is approximately 4.2 miles (6.7 km) from Palenque National Park and 5.4 miles (8.6 km) from Museo de Sitio Palenque.
Does the hotel have a swimming pool?
Yes, the hotel features an outdoor swimming pool, which is operational from 10:00 AM to 10:00 PM. The pool is seasonal.
Are children allowed at the hotel?
Yes, children are welcome at the property. Specific policies regarding the minimum age for children to stay for free are not provided.
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Prices for upcoming dates
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-11-08: 69.77439260263061USD
- 2026-11-09: 72.56157113947296USD
- 2026-11-10: 50.39468435542678USD
- 2026-11-11: 49.804690391265865USD
- 2026-11-12: 106.17031259741972USD
- 2026-11-13: 105.94486326828002USD
- 2026-11-14: 50.37699141542816USD
- 2026-11-15: 50.42433637271499USD
- 2026-11-16: 111.6279501021881USD
- 2026-11-17: 73.32485849977111USD
- 2026-11-18: 50.37699141542816USD
- 2026-11-19: 69.77439260263061USD
- 2026-11-20: 66.81104092042159USD
- 2026-11-21: 50.43575709925842USD
- 2026-11-22: 104.55497836570738USD
- 2026-11-23: 111.64304955883026USD
- 2026-11-24: NO DATA
- 2026-11-25: 50.45735521847915USD
- 2026-11-26: 49.864682318462364USD
- 2026-11-27: 50.37699141542816USD
- 2026-11-28: 50.37699141542816USD
- 2026-11-29: 50.37699141542816USD
- 2026-11-30: 50.37699141542816USD
- 2026-12-01: 50.409548817695615USD
- 2026-12-02: 50.437261063247675USD
- 2026-12-03: 50.38819851072311USD
- 2026-12-04: 50.409548817695615USD
- 2026-12-05: 50.43575709925842USD
- 2026-12-06: 50.43575709925842USD
- 2026-12-07: 71.21207108811187USD
- 2026-12-08: 50.44730600455093USD
- 2026-12-09: 50.45735521847915USD
- 2026-12-10: 50.45735521847915USD
- 2026-12-11: 50.45735521847915USD
- 2026-12-12: 71.21207108811187USD
- 2026-12-13: 50.45735521847915USD
- 2026-12-14: 50.45735521847915USD
- 2026-12-15: 70.23567801221084USD
- 2026-12-16: 50.45735521847915USD
- 2026-12-17: 50.45735521847915USD
- 2026-12-18: 50.45735521847915USD
- 2026-12-19: 66.14805343128204USD
- 2026-12-20: 69.35846965235137USD
- 2026-12-21: 71.21207108811187USD
- 2026-12-22: 66.14805343128204USD
- 2026-12-23: 50.45735521847915USD
- 2026-12-24: 66.14805343128204USD
- 2026-12-25: 49.945046121513364USD
- 2026-12-26: NO DATA
- 2026-12-27: 72.01448714788054USD
- 2026-12-28: 50.45735521847915USD
- 2026-12-29: NO DATA
- 2026-12-30: 66.14805343128204USD
- 2026-12-31: 50.42433637271499USD
- 2027-01-01: 59.52822348118972USD
- 2027-01-02: 67.29321519347762USD
- 2027-01-03: 67.29321519347762USD
- 2027-01-04: 67.98633750652694USD
- 2027-01-05: 67.98633750652694USD
- 2027-01-06: 87.1024675193634USD
- 2027-01-07: 67.98633750652694USD
- 2027-01-08: 97.99796882054137USD
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Cashless transactions are available
- Safety features at this property include a fire extinguisher and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Pool access available from 10:00 AM to 10:00 PM.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Cashless payment methods are available for all transactions.
- Contactless check-in is available.
- Airport shuttle fee: MXN 150 per room (one-way)
- Airport shuttle fee per child: MXN 150 (one-way), (from 3 to 18 years old)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Business Center
Safe-Deposit Box
Meeting Rooms
Garden
Billiards
Luggage Storage
General
Smoke-Free Property
Snack Bar/Deli
Stair-Free Path to Entrance
Upper Floors (Stairs Only)
Wheelchair Accessible (Limited)
Parking (Wheelchair Accessible)
Wheelchair Accessible Path of Travel
Wheelchair-Accessible on-Site Restaurant
Wheelchair-Accessible Pool
Wheelchair-Accessible Registration Desk
Parking (Van) (Wheelchair Accessible)
Activities
Garden
Billiards
Arcade/Game Room
Nature Reserve
Pool Sun Loungers
Spa Services (on site)
Terrace
Services
Business Center
Safe-Deposit Box
Meeting Rooms
Luggage Storage
24-Hour Front Desk
Banquet Hall
Concierge Services
Laundry Facilities
Mosquito Nets
Proposal/Romance Packages Available
Tours/Ticket Assistance
Well-Lit Path to Entrance
Parking
Airport Transportation (surcharge)
Area Shuttle (surcharge)
Parking (Self) (free)
Internet
Free Wi-Fi