Name: Quality Suites
Address: 1600 rue Bouvier, Neufchâtel Est–Lebourgneuf, Québec City, Agglomération de Québec, Canada, Québec City, Capitale-Nationale, CA
Price range: $104–$238 per night
Rating: 8.2

What guests think

At Quality Suites, travellers frequently praise the large, apartment-style suites, helpful staff, and convenient location by the mall and highways, while recurring downsides include noise from HVAC and thin walls, dated areas, and crowded, early-ending breakfasts.

Housekeeping feedback is mixed: many describe the accommodations as very clean, but others encountered odors, bathroom mold, or lapses during multi-night stays. Families appreciate the suite layout with separate sleeping areas, and drivers like the easy access to shopping and highways. Expect practical, good-value lodging with space for families, though light sleepers may notice noise and some areas feel dated.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests often mention ample parking and that the hotel is pet friendly. Several note the lack of on site EV charging, using nearby stations instead.

Related guest reviews

10

Lisa

Aug 7, 2025

·

Stayed 1 night

Really happy with animal friendly suites and fees were reasonable compared to other hotels! Perfect stop to sleep on our way to Nova scotia

10

Michel

Jan 11, 2026

·

Stayed 1 night

Breakfast is OK...PArking is Great..Staff friendly and the room clean

8

FERNANDO

Sep 28, 2025

·

Stayed 3 nights

Buen estacionamiento y sin costo

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10

Dominic

Nov 4, 2024

·

Stayed 1 night

Bien situé et personnel accueillant. L’ajout d’une borne de recharge électrique serait un plus mais il y en a au centre commercial et au Rona juste à côté.

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10

Michel

Oct 24, 2024

·

Stayed 2 nights

The included hot breakfast is great, The suite with separate rooms is a super option for families. If something could be better,it would be the addition of charging stations for EV.

8

Janine

Nov 13, 2025

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Stayed 2 nights

Great buffet breakfast included, very courteous staff, clean room, lots of parking. Additional tourist maps and local transportation info would have been helpful for accessing old quebec city and planning for Montreal tour. I would go back.

8

Jessica

Jul 9, 2024

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Stayed 1 night

Overall ok for the price. I was looking for a dog friendly hotel so i cannot be too picky either. It was weird that the bathroom didn’t have ceramic but wooden floor instead. The look of the room is oldish, stucco seeling. Also i was the first room a the extreme corridore so people coming and going from the outside door what making noise (not the guests per say but the heart closing door itself. I did not have time to go to the breakfast but i know it was included so thats a good thing!

10

Johanne

Aug 12, 2023

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Stayed 2 nights

J'ai bien aimé mon expérience, déjeuner très bien aussi,près de tout les services. J'aurai bien aimer avoir des bornes 50 électriques a l'hôtel ,pour pouvoirs recharger ma voiture, car il ny en a pas . Juste 1 au centre d'achat toujours prise.

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10

Vidhi

Sep 6, 2025

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Stayed 2 nights

Hotel’s in a nice location. Also pet friendly and the rooms are really nice. Would definitely recommend.

10

Kim

Sep 20, 2025

·

Stayed 1 night

I liked it was easy to find and lots of parking. Walking to food and mall

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Cleanliness

Cleanliness is mixed: many guests found rooms very clean, while recurring reports cite bathroom mold, stray hairs or dust, odors, and inconsistent housekeeping on longer stays.

Related guest reviews

8

Claude

Feb 17, 2026

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Stayed 4 nights

Clean hotel, goid breakfest and good room and bed.

2

Julian

Jul 3, 2025

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Stayed 2 nights

Not worth for money…dust on room floor, not clean enough; hairs on the bedsheet. Room temperature control was faulty. Breakfast was good.

4

Gabriel

Jul 13, 2025

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Stayed 1 night

La chambre d’hôtel était très petite et malheureusement celles-ci était sale par endroit. La douche… sans commentaire du poil partout et sur le lit des cheveux.

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10

Legie

Dec 22, 2025

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Stayed 2 nights

Tres propre !

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8

Evelyne

Sep 22, 2023

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Stayed 1 night

Chambre correcte avec matelas qui sont correcte. Derrière les rideaux il y avait la tapisserie qui décollait avec de la moisissure. Serviette et salle de bain correcte.

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6

Michel

Jan 4, 2026

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Stayed 4 nights

Staff seemed lost. Floor never swept or washed. Kitchen counter never cleaned. The WiFi is horrible and not recommended for business guests.

10

Ramon

Oct 6, 2025

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Stayed 2 nights

Clean and spacious rooms.

6

Sophie-Anne

Jan 3, 2025

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Stayed 1 night

Chambre 205 Nous avons aimé la proximité aux Galeries de la Capitale et des parcs de L'escarpement (Parc Bleu pour nos jeunes enfants 6 ans et moins). La chambre suite 2 chambre avec table 4 chaises était de taille parfaite pour une famille de 4 avec jeunes enfants. Pas de presence de punaises de lit suite a inspection des tissus/lits en arrivant. Déjeuner compris café et muffins sont bons, wifi accès facile et ascenseur = toujours pratique. Nous avons pu avoir la chambre en avance à 15h au lieu de 16h30 qui nous a bien accommodé. Service acceptable/correct. Par contre: commodités fournies grand format vides à notre arrivée (shampoing et lotion) Moisissures presentes au plafond de la salle de bain car ventilation sans doute désuète. Bouchon de bain ne se fermant pas au complet donc difficile de prendre un bain de facon adéquate. Au réveil, à l'ouverture des rideaux, nous avons découvert énormément de condensation aux fenêtres. Il y avait même une flaque sur le rebord de la fenetre que nous avons épongé. Presence de moisissures entre fenêtre et rebord à cause de cela.

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4

Mai-Ly

May 20, 2025

·

Stayed 5 nights

Malheureusement, le séjour n’était pas du tout à la hauteur de nos attentes. De façon générale, l’hôtel n’est pas très propre et semble mal entretenue. Nous avons eu des doutes à savoir si nos draps ont été bien changé avant notre arrivée. Nous n’avons pas eu de services de ménage non plus durant notre séjour. Le wifi n’était pas fonctionnel ni pour du travail, ni pour le loisir. Pour le prix payé, c’est assez décevant. Par contre, nous avons beaucoup apprécié l’espace vaste de la chambre avec le petit coin comptoir qui est très pratique. L’emplacement de l’hôtel est également très positif. Facile d’accès et à proximité de tous les services nécessaires. Le déjeuner gratuit est aussi un plus à notre expérience. En bref, je peux quand même conseiller l’hôtel si vos attentes de propreté sont moins élevées mais ne vous attendez pas à économiser! J’espère que mes commentaires aideront l’hôtel à s’améliorer car il a un beau potentiel! Merci!

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6

Pascale

Sep 20, 2025

·

Stayed 1 night

Ok mais déçue pour la propreté, cheveux dans la douche et traces de déchets sur les murs près de la poubelle! Ordinaire

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Rooms

Suites are spacious with separate sleeping areas and generally comfortable main beds, well-suited to families. Downsides include dated decor, noisy HVAC and thin walls, uncomfortable sofa beds, and occasional maintenance issues.

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6

Jackqueline

Aug 1, 2025

·

Stayed 2 nights

Exactly what I expected based on other reviews. Somewhat updated, but left out parts such as the drop ceiling that was peeling and a bit gnarly looking. Beds were comfortable with extra pillows. Could have been a bit cleaner, such as in bathroom corners and top of shower showing signs of mold starting. A/C was loud when it came on. Walls are thin so you hear everyone around you, including the guy peeing upstairs! GREAT water pressure in the shower. Breakfast was sufficient- waffle machine, toast and muffins, egg round patty, fridge with yogurt, hard boiled eggs, cereals, coffee, tea and juice - and was promptly restocked by the staff. Convenient location for highway access and we appreciated the separate room. I’d stay again when not spending much time in the room.

8

Jennifer

Aug 12, 2025

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Stayed 3 nights

The beds were quite comfortable and the rooms were spacious

4

KIM

Jul 30, 2025

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Stayed 1 night

Le matelas et les oreillers étaient inconfortables. On entendait très bien le son dans le couloir, alors chaque fois que quelqu'un fermait la porte de leur chambre. De plus, j'entendais le cadran de la chambre à proximité de la mienne. Le même cadran a sonné à 5 reprises (4 sonneries à chaque fois), ce qui nous a réveillés à 5h le matin. Finalement, l'air climatisé était très bruyant. Il partait à des moments aléatoires, ce qui nous a aussi réveillés très tôt. Bref, mal dormi et on s'est fait réveillés très tôt à cause des murs qui ne bloquaient pas le son.....

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6

Timothy

Aug 8, 2025

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Stayed 2 nights

Had to use the sofa bed for my 13 year old daughter. The beds mattress was extremely bad.

8

Satheesh

Jul 20, 2025

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Stayed 3 nights

The room was spacious and easily accessible from Quebec City. The property could have been cleaner. The breakfast menu was the same every day.

6

Simon-Pierre

Aug 11, 2025

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Stayed 1 night

Central AC system is very noisy. Bed and pillows were very basic.

6

robert

Nov 27, 2025

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Stayed 1 night

Rooms need to be revamped mainly the bathroom.

8

WANG

Jan 5, 2026

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Stayed 3 nights

Good location. There's a grocery store besides and a big shopping mall close by. The room is huge and the dinning table makes my family very comfortable when eating in the room. Staffs are friendly and helpful. Only thing I don't like is the dining space for breakfast. Maybe it was the busy holiday season, there's no enough table and long line for taking food.

8

Ariel

Jan 7, 2026

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Stayed 2 nights

The staffs are nice. I love the design of the room. If you like to have a bit privacy and still be close with your family, this is perfect for you. There is a door separate two beds, it's like a mini apartment. You have your own room and there is also a bed in the living room for kids.

6

Mel

Jul 22, 2025

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Stayed 3 nights

The suite was great for a family of 4 but the confort is not there. On the sofa bed, i had to add 2 more comforters for my 10 year old to be able to sleep on it, because it was soooo uncomfortable. But the suite is fun, its big, amd i really like the dinning table. I would recommmed, but please do something about those beds.

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Service

Staff are frequently described as friendly and helpful, with issues often resolved quickly. Some guests experienced long waits, limited staffing, inflexibility, or poor follow-up.

Related guest reviews

10

Marko

Nov 25, 2025

·

Stayed 2 nights

Super friendly and helpful staff!

8

Anabelle

Dec 29, 2024

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Stayed 1 night

La chambre était impeccable. Toutefois, c’était le chaos pour l’enregistrement nous avons dû attendre jusqu’à 17h30 pour que notre chambre soit prête. Comme nous avions un forfait de soirée au bora parc cette perte de temps a été coûteuse pour nous.

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8

Brenda

Oct 5, 2025

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Stayed 2 nights

Staff was amazing, polite and we had 2 issues with our room which were rectified right away one being a change of room

10

Xinyan

Oct 7, 2025

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Stayed 2 nights

Staff were very friendly, even we do not speak French at all; they were able to communicate with us in English with no bias.

4

Ajay

Oct 13, 2025

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Stayed 3 nights

The worst ever stay of my life so far. There is not enough staff for assistance. Zero room service, literally ZERO. I asked for a change of room since I didn’t like the washroom cleanliness, but they were of zero help. No floor mats in the washroom. No room slippers. No kitchen in the hotel, breakfast is closed at 9:30, it sucks. Overall terrible stay.

10

Brian

Sep 27, 2024

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Stayed 2 nights

staff great, breakfast was very good, clean

6

Carole

Jan 6, 2025

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Stayed 1 night

Très difficile d’avoir un pré check-in… J’ai dû appeler à 3 reprises… Pas de flexibilité

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4

sonia

Dec 15, 2024

·

Stayed 6 nights

Hôtel vieillissant, personnel à l’accueil pas très sympathique, petit déjeuner très passable voir mediocre, et ménage pas fait au bout de 3 jours sur place. Obligé de demander de changer les serviettes, bref je n’y retournerais pas

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10

Carol

Aug 18, 2025

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Stayed 1 night

Young girls at the checking desk were amazing!

10

Joyce

Oct 10, 2025

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Stayed 1 night

Our room was clean, comfortable, quiet, safe, and very reasonably priced. The staff was courteous, friendly, and professional. The complimentary breakfast was a very good basic continental style breakfast. The hotel was ideally located between the airport and the cruise terminal. Even though some staff spoke mainly French, they tried their very best to answer our questions. The front desk clerk was very helpful in getting a taxi for us. I would recommend this to those who want an economical hotel that is not too far from the airport and cruise terminal.

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Location

Convenient base beside a major mall and grocery stores with easy highway access; good for reaching Old Québec and attractions by car. Some note traffic noise from the nearby highway.

Related guest reviews

8

Kateryna

Aug 9, 2025

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Stayed 2 nights

If you have a car, this is a good location, very convenient to get to the center. Overall impressions are good

10

audrey

Sep 14, 2023

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Stayed 2 nights

We spent 2 night at the Quality Suites. Our room was comfortable. The breakfast was standard; the coffee was hot. We were walkable to a large mall and there was a restaurant across the street. Relatively easy to get to off the freeway.

10

Gary

Oct 15, 2025

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Stayed 1 night

The location was good

10

Luce

Oct 14, 2025

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Stayed 1 night

Convenient location close to grocery store, shopping mall, etc.

8

Robyn

Feb 15, 2024

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Stayed 1 night

Well located near les Galleries de la Capitale. Easy to drive to.

8

WANG

Jan 5, 2026

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Stayed 3 nights

Good location. There's a grocery store besides and a big shopping mall close by. The room is huge and the dinning table makes my family very comfortable when eating in the room. Staffs are friendly and helpful. Only thing I don't like is the dining space for breakfast. Maybe it was the busy holiday season, there's no enough table and long line for taking food.

8

JI HONG

Oct 2, 2024

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Stayed 2 nights

Close to highway, very convenient, room is spacious, a bit old but clean. Breakfast is ok, not too many choices but enough.

10

josee

Oct 20, 2025

·

Stayed 2 nights

Proximité de tout

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10

Mark

Oct 18, 2024

·

Stayed 3 nights

Good price and location

10

Madine

Sep 14, 2024

·

Stayed 1 night

Close to downtown Quebec

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Dining

The included breakfast is appreciated and generally adequate, with waffles and some hot items. Many note the area gets crowded with lines, limited variety, and early closing times, especially on weekends.

Related guest reviews

8

Ritu

Sep 6, 2025

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Stayed 1 night

Rooms were good, beds were very comfortable. Cleaning was okay , not excellent. Breakfast options were good with a mix of fruits and warm options.

8

Mo

Sep 14, 2025

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Stayed 1 night

J'ai bien aimé l'hôtel. cependant que le déjeuner se termine à 9h30 un samedi matin, je trouve ça beaucoup trop tôt , la semaine je comprend mais pas le weekend.

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8

Renee

Oct 20, 2025

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Stayed 1 night

Breakfast finish too early on the weekend! I didnt taste it 😢

8

Nahida

Dec 29, 2024

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Stayed 2 nights

Bonjour, j’ai beaucoup aimé la suite. Cependant, lorsque nous sommes arrivés le 24 il y avait deux baluchons d’oreillers qui traînaient à côté de notre porte et à notre départ le 26 ils étaient toujours là, j’ai trouvé ça un peu ordinaire mais en général nous avons passé un très bon séjour à cet hôtel. Aussi, j’ai trouvé que les options de déjeuner étaient un peu limités.

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8

Elyse

Aug 28, 2025

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Stayed 1 night

decent place to stay but the continental breakfast wasn’t the greatest and the dining area was very overcrowded

8

Aisha

Aug 22, 2025

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Stayed 1 night

Very convenient separate bedroom as my boyfriend and I were traveling with a family member and our dog. Breakfast is fine, not the best quality but waffles are good and lots of options. They should offer breakfast until 10am instead of 9am. I feel like everyone rushes there at 8h30 and its a bit chaotic.

10

Talha

Jul 25, 2024

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Stayed 1 night

Liked: Everything! • Rooms were extremely spacious & clean • The room was very economical & great value for money • Area was reasonable - like 15 minutes away from city centre • Breakfast was great • Staff was helpful • Coffee was free & always available

10

Nathalie

Sep 10, 2024

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Stayed 1 night

Le lit était vraiment très confortable. J’aime quand il fait bien noir dans la chambre pour dormir et c’était possible avec les rideaux. J’ai été très agréablement surprise par le déjeuner. Beaucoup de choix, du lait de soya disponible et même du pain sans gluten à la demande.

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8

Andre

Aug 9, 2024

·

Stayed 7 nights

Stayed 10 days. Breakfast was included but was overcrowded and only one person to serve large attendance. Even had to go to Tim Horton's for breakfast a couple of times. Also facility shows its age. On the positive excellent location.

8

WANG

Jan 5, 2026

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Stayed 3 nights

Good location. There's a grocery store besides and a big shopping mall close by. The room is huge and the dinning table makes my family very comfortable when eating in the room. Staffs are friendly and helpful. Only thing I don't like is the dining space for breakfast. Maybe it was the busy holiday season, there's no enough table and long line for taking food.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$93
February	$116
March	$94
April	$100
May	$124
June	$138
July	$140
August	$147
September	$116
October	$120
November	$96
December	$106

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $171	18 $197	19 $238
20 $111	21 $181	22 $236	23 $208	24 $174	25 $191	26 $181
27 $115	28 $144	29 $145	30 $164

Su	Mo	Tu	We	Th	Fr	Sa
				1 $125	2 $164	3
4 $136	5 $171	6	7	8 $160	9 $165	10
11 $159	12 $137	13 $157	14 $153	15 $135	16 $148	17 $176
18 $133	19 $117	20 $121	21 $131	22 $131	23 $156	24 $147
25 $104	26 $122	27 $114	28 $119	29 $118	30 $125	31 $125

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Monthly average prices

About this property

Location

Room options

Standard Room, 1 Queen Bed

Suite, 2 Queen Beds

Suite, 1 King Bed with Sofa Bed

Suite

Suite, 1 King Bed and 1 Queen Bed

Guest reviews

Very good

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Quality Suites

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Prices for upcoming dates